What's on Your Mind?

On the morning of January 14, 2025, just hours before my stress test during an annual physical, I received devastating news from a colleague at a global financial institution. A 45-year-old Black man, a highly respected managing director at our firm, had unexpectedly died from a heart ailment. While texts of grief poured in from mourning colleagues throughout the day, I was struck by a sobering realization. I had become disturbingly accustomed to hearing such tragic news about successful Black men in professional circles. Just a few months earlier, another industry peer—the first Black chief information officer of a major U.S. bank—suffered a debilitating stroke that …

When I first entered the workforce, my mantra was simple: Do whatever it takes. So when I was organizing and running programming for an event early in my career and the need for visitor transportation came up, I didn’t hesitate. That’s how I ended up behind the wheel of a 12-person Sprinter van—doing pickups, drop-offs, and general schlepping in between running the actual event. Saying yes to every extra task doesn’t make you indispensable. It makes you exhausted. And worse, it raises the question of your value as an employee. Are you just duct tape slapped over a leak when needed, or is there real substance and strategy to your role in the organization? A str…

Today’s B2B CEOs are tasked with a delicate balancing act: driving growth, improving efficiency, and creating seamless customer experiences, all while navigating unprecedented market complexity. Meanwhile, the revenue professionals responsible for executing these goals face their own challenges. Buying journeys have become increasingly labyrinthine, with big buying teams and long sales cycles. Seventy-seven percent of B2B buyers say their last purchasing decision was very complex or difficult, with more than 800 interactions on average with potential vendors. Misalignment across revenue teams compounds the issue, making it nearly impossible to deliver efficient, r…

Kroger is celebrating National Chocolate Milk Day—which, by the way, is a real holiday that falls on September 27—in the best way. The supermarket chain is giving away free chocolate milk to loyal customers—or, at least, to customers who log on and grab the coupon in time. The Kroger Co., which serves more than 11 million customers daily through its e-commerce and retail food stores, is offering free half-gallons of Kroger’s chocolate milk over two days this month. “Chocolate milk may be the original after-school treat, but Kroger-brand chocolate milk has grown into so much more—it’s a top-rated favorite among customers of all ages,” said Ann Reed, group vice presiden…

When people talk about work-life balance, they often mean that they have some engagement with activities outside of work—not just filling the hours of the day when they’re not working. That engagement might involve taking care of family members, engaging as a volunteer, or participating in a hobby. If you’re fortunate enough to have the time to spend on a hobby, does it matter what you do? Perhaps any activity you engage in outside of work is likely to lift your spirits. But research suggests that different activities affect your overall happiness in different ways. The power of movement In particular, hobbies that enable you to be active make you happier than …

Sharing personal hardships like divorce, health issues, and family emergencies can make workplace conversations emotionally difficult and professionally complex. But given that our working lives are not getting shorter anytime soon, it’s not a question of if individuals will need to have these conversations, but when. And navigating these conversations professionally while managing emotions and privacy requires careful thought and preparation. Here are some strategies to help you handle sensitive discussions with confidence while maintaining personal boundaries. 1. Determine the purpose of sharing your news Getting clear on your reasons for sharing will help yo…

A meeting drags on. People are talking, but no one is saying the thing that needs to be said. Direction is unclear, the energy dips, and everyone is waiting for someone to speak with authority. When you finally do speak, the words come out softer than you intended: – “Maybe we should consider . . .” – “I think it might be good if . . .” – “Sorry to interrupt, but . . .” One of the biggest challenges leaders face isn’t just what they decide, it’s how they communicate it. Clarity, confidence, and authority are what set the tone for the room. If you tend to soften your tone or worry about sounding pushy, being more direct can feel uncomfortable.…

A headline catches your eye: A company you admire, known for its market performance and strong culture, is embroiled in a massive scandal. It causes reputational harm, profitability tanks, and customers notice. The details feel depressingly familiar—enough to fill books (most recently The Dark Pattern). With postmortems pointing to “culture problems,” your instinct might be to double-check your own organization’s cultural health. So, you pull up last year’s employee engagement survey: 85% of employees feel comfortable raising concerns, and 90% believe leadership demonstrates ethical behavior. The numbers are reassuring. But the company you’ve read about probably had s…

If you’ve ever felt frustrated by job listings that seem too good to be true or lead nowhere at all, you’re not alone. The truth is, the job market is full of fake postings and ghost jobs that can waste your time or even put you at risk. To help you navigate this confusing landscape, nine experienced experts have shared their advice on red flags to watch out for, so you can differentiate between legitimate opportunities and scams designed to exploit job seekers. Look for salary transparency In my experience, the biggest red flag has nothing to do with the job description or the company website. The real issue shows up when a listing has zero mention of salary—or wo…

The shine has worn off the new year and, given the long slog of winter that still lies ahead, you might be feeling less excited about work. There’s a good chance that what you’re feeling is more than just the winter blahs. According to a study last year, an alarming 82% of workers feel at risk for burnout. If you think you, your coworkers, or even your boss might be part of that group, here are the red flags to look out for—and what you can do about it. Red flags for personal burnout You likely know many of the obvious signs of burnout, such as feeling exhausted and disengaged at work. But there are plenty of other less obvious red flags that you should pay attent…

It’s okay to admit it: You want to stand out, get ahead, and achieve all you can. And while you may feel that you can’t mention these goals, they don’t actually make you a narcissist. In fact, it’s natural for people to want a sense of status at work. After all, status is an indication that the company and your peers respect and appreciate you. But you’re also wise to balance your desire for accolades with the appropriate humility. No one likes someone who is arrogant, self-serving, or disrespectful—and there is a delicate balance between being confident and being egotistical. AVOID ARROGANCE In a 2019 study published in Review of General Psychology researchers…

Because hiring staff is typically a time-consuming and costly process, many companies are now opting to interview multiple candidates at once. The Society for Human Resource Management reported that group interviews have become increasingly popular among employers. For applicants, this changes the interview experience significantly. Instead of fielding questions about your résumé in a one-on-one setting, you’ve now got to vie for a role alongside other applicants and take part in real-world workplace scenarios designed to showcase your leadership skills. Tech companies and brands such as Disney, Starbucks, and The Gap are choosing to adopt the trend. Not only can…

Some studies show that the interview process can take up to six weeks. But there are ways that might help speed up the process and get those final hiring managers to land on you as the one they offer the job to. View the full article

In a perfect world, workplaces would be environments of mutual respect, open communication, and fair treatment. Unfortunately, that’s not always the reality. Whether you’re dealing with a micromanaging boss, a dismissive colleague, or a workplace culture that undervalues your contributions, knowing how to assert yourself is essential to avoiding burnout and developing as a professional. Standing up for yourself doesn’t mean becoming combative or aggressive. Instead, it’s about cultivating confidence, setting boundaries, and advocating for your worth. Here’s how to grow a backbone at work while maintaining professionalism and integrity. Recognize your value This…

Things are tough right now, with complexity and uncertainty in the world driving stress and worry. You’re probably trying to stay positive and muscle through. But there’s an important difference between keeping appropriately optimistic and acting with toxic positivity. If you’re faced with toxic positivity in yourself or others, it’s probably based on good intentions that have run amok. But it can actually create a negative spiral that can make things worse. Staying positive during trying times According to a survey from MyPerfectResume, people are reporting record levels of exhaustion, anxiety, and stress with 88% who said they were burned out. In addition, 32…

Barely 10 days into the new year, it already feels like you can’t look away from the news. In the last week alone, the U.S. military captured Venezuelan president Nicolás Maduro and took over operations of the country; President The President withdrew the U.S. from dozens of international organizations, including a major climate treaty; and an ICE agent fatally shot a Minneapolis resident, sparking outrage and widespread protests. If it seems impossible to focus on work—or anything else, for that matter—amid all this troubling news, you’re not alone. Plenty of research in recent years has shown that Americans are overwhelmed by the state of politics and feel a heighte…

Lately, you may have noticed headlines about anti-DEI executive orders. While these orders are aimed at the federal government and don’t directly affect companies, they can make anyone who cares about inclusion feel uneasy. If your organization is serious about creating a fair and welcoming workplace, now is a good time to review and refresh your strategy. Let’s chat about some practical ways to stay focused on your values and navigate these challenging headlines. Reassure your team that inclusion is legal First things first, it’s important to remind everyone that diversity, equity, and inclusion work is completely legal. In an email interview, Working IDEAL’s…

About 1 in 3 Americans make at least one New Year’s resolution, according to Pew Research. While most of these vows focus on weight loss, fitness, and other health-related goals, many fall into a distinct category: work. Work-related New Year’s resolutions tend to focus on someone’s current job and career, whether to find a new job or, if the timing and conditions are right, whether to embark on a new career path. We’re an organizational psychologist and a philosopher who have teamed up to study why people work—and what they give up for it. We believe that there is good reason to consider concerns that apply to many if not most professionals: how much work to do a…

Beth Kaplan is a belonging researcher and advocate. She has spent her career studying how people construct their sense of belonging. With more than two decades of experience as an executive and having conducted research into workplace trauma, she is a sought-after consultant for Fortune 500 companies, nonprofits, government, and educational institutions that seek to improve their retention and culture. What’s the big idea? Braving the workplace means showing up as yourself—every single day—in a world that constantly tells you to be someone different. Too many of us feel unseen, undervalued, and unhappy at work. It’s time to stop shrinking and molding to keep your s…

Japanese psychology often likens attention to a flashlight. Wherever you shine this flashlight is where your focus and energy go. However, problems can arise when people shine this flashlight inwards for too long. They focus obsessively on their thoughts and emotions, and particularly those related to things outside of their control. Another common tendency that causes problems is shining the flashlight on other people’s behavior, the past, or the future. These are all inherently uncontrollable areas. Worrying about these factors can lead to a mental loop where it seems impossible to find solutions. When you start fixating on past events you can’t change, it can lead…

My mom used to always say, “If you want something done, give it to a busy person.” She was a very busy person who seemed to have endless energy and a knack for outperforming others in her real estate firm. While the origin of the quote isn’t clear, the idea is that someone who juggles several projects effectively probably has systems in place for prioritization and efficiency. This makes sense. But there is a point when said “busy person” hits overload. Tossing them one more ball could cause the person to drop all of them. About two-thirds of workers feel empowered to decline extra work, according to a recent report from résumé builder Resume Now, yet 59% feel fr…

You may think working hard, showing initiative, boosting your skill set, and being a team player is what it takes to be noticed to get promoted. But even with all these notable wins and strides, the call to a higher position often never comes. The reality of being repeatedly passed over is frustrating—and such a “promotion plateau” can leave you questioning what’s really within your control. To learn more about the concept, Fast Company asked three career experts for advice on how to handle a stagnant job path . . . as well as what you can do to add some momentum to your promotion game plan. What exactly is a promotion plateau? The most significant te…

From on-again-off-again tariffs, economic uncertainty, and layoffs, fresh graduates are in one of the toughest job markets in recent history. More than half do not have a job lined up by the time they graduate, and the unemployment rate for young degree holders is the highest it’s been in 12 years, not counting the pandemic. Fast Company writer María José Gutierrez Chavez breaks down the 5 ways recent grads can break through the entry-level job “glass floor.” View the full article

Early in my (Chantal’s) career, my manager, Scott, shared something in my annual review that I’ll never forget. My sarcastic sense of humor made some people uncomfortable. He recommended that I “tone it down a bit.” I felt embarrassed and defensive. Since I was young, I’d always leveraged humor to connect and signal mental acuity. The feedback made me question what I thought I knew. Was my presumed superpower actually a liability? The conversation rattled me, and I didn’t know what to do with the feedback. So often, early-career professionals enter the workforce and receive technical feedback from managers: fix code this way, prepare for a check-in using this temp…

Robert Bordone is a negotiation, mediation, and conflict resolution expert who founded Harvard Law School’s Negotiation and Mediation Clinical Program as well as the Cambridge Negotiation Institute. He was a professor at Harvard for many years and is currently a senior fellow at Harvard Law School. Dr. Joel Salinas is a behavioral neurologist and scientist. He was formerly a faculty member at Harvard Medical School and a clinical associate professor of neurology at the NYU Grossman School of Medicine. He was the founded and was chief medical officer at Isaac Health. What’s the big idea? Instead of seeing conflict as a battle to win or a mess to avoid, disagreem…