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The AI industry has a quiet addiction problem: It is addicted to tokens. Every new generation of agentic AI seems to assume that the answer to complexity is to throw more context at the model, keep longer histories, spawn more calls, loop over more tools, and let the token meter run wild. The rise of agentic systems, and now projects like OpenClaw, makes that temptation even stronger. Once you give models more autonomy, they do not just consume tokens to answer questions. They consume them to plan, reflect, retry, summarize, call tools, inspect outputs, and keep themselves on track. OpenClaw itself describes the product as an “agent-native” gateway with sessions…
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Bad, yet still pretty good, American cheese refuses to expire—and not just because of all the preservatives. American cheese—pasteurized, processed, and super-melty—is, for better or worse, arguably the 20th century’s most iconic food product. And yes, “pasteurized, processed cheese food” is what federal regulators call it instead of “cheese.” It is a paradox embraced shamelessly by some of the most elite food names around. From Salt Fat Acid Heat author Samin Nosrat (“I have a secret love of American cheese, the yellow kind that has a plasticky quality when it melts”), to J. Kenji López-Alt, whose The Food Lab dedicates a chapter to the science of melting cheese …
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Across the top floors of an Amazon warehouse in Garner, North Carolina, about 10 miles south of Raleigh, the robots are already crowding out human workers. A sprawling robotic system in the middle of one floor specializes in stowing items, which involves picking up a pack of paper towels or a Stanley tumbler and making space for it in a storage bin—a complex task for a robot. The humans who work among them are left to mill about the perimeter of the floor. Few human workers are welcome on another floor populated by robots, aside from the technicians who maintain them. At this warehouse, known as RDU1, the workers have grown accustomed to robots buzzing around th…
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Mark Twain once quipped, “It ain’t what you don’t know that gets you into trouble. It’s what you know for sure that just ain’t so.” The problem is that we rarely question our own beliefs. Once a false assumption takes hold, it becomes a default lens we use to interpret the world—and dislodging it becomes incredibly difficult. One very basic assumption that lies at the heart of many change efforts is that information is power—the notion that if you arm people with the right knowledge, they will act on it. That’s why so many change programs are rooted in education and training, because they assume that the right information will change people’s behavior. There’s ev…
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It’s 8:45am on a rainy weekday morning in Paris, and I’m standing in what used to be a traffic lane in a busy neighborhood near the city’s largest train stations. Less than a block away, cars are streaming by in the rush hour commute. But here, workers have torn up the pavement and replaced it with a newly-planted park with trees, a protected bike lane, and a wide gravel path for pedestrians. Where cars once drove, someone is walking his dog. It’s one of hundreds of streets in Paris that have been redesigned over the past decade as the city radically transformed to reduce pollution and make neighborhoods more livable. In front of elementary schools, around 300 streets…
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There is a particular kind of leadership failure that occurs when a leader transitions into a new high stakes role. It’s tricky at first, because it doesn’t look like failure. No one is being fired. The leader feels productive, even indispensable. But below the surface, something has quietly broken. Talented people are no longer making decisions on their own. The team, once confident and self-directed, has learned to wait. An escalation culture is forming, and it is more common, and more costly, than most organizations acknowledge. The damage accumulates in layers. Disengaged employees cost the global economy an estimated $8.8 trillion in lost productivity annually, a…
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Whether we like it or not, AI has infiltrated the workplace and employees are under pressure to use it. However, according to a new study, you may want to skip asking AI to help you manage matters of the heart. The two-part study, titled “Sycophantic AI decreases prosocial intentions and promotes dependence” was recently published in Science. The experiment made the case that using chatbots for personal advice and navigating emotional situations can be harmful because because the system is designed to tell people what they want to hear. Using chatbots may reinforce troubling behavior rather than help people take accountability for harm and apologize. A recent Cog…
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It might not seem like the maker of lawn and garden products and a skincare and cosmetics company have much in common. But both ScottsMiracle-Gro and Clinique have recognized that people are likely to seek out advice online these days, which is why they’re meeting consumers where they are with educational resources. “We’re using a lot of agentic AI to help people in any given market,” said John Sass, senior vice president and chief creative officer at ScottsMiracle-Gro, speaking at the Fast Company Grill at SXSW. “We have 158 years of experience; we can help you learn how to grow, whether you’re in Miami or Austin or Columbus, Ohio.” Recognizing this opportunity f…
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For decades, there was a stubborn gender gap in employment, even as women grew more and more educated. Thirty-odd years ago, men still held 7 million more jobs—despite the fact that women were already earning college degrees at higher rates than their male counterparts. But by 2020, there was a turning point, and women outpaced men on non-farm payrolls by 109,000 jobs, which meant that they accounted for over 50% of the workforce. Then the pandemic happened. In the years since, women have slowly regained their foothold in the labor force, although working mothers in particular have faced an uphill battle between strict in-office policies and ballooning childcare cost…
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Before he became a world-famous electronic music DJ and music producer, John Summit was just John Schuster — a CPA working at accounting firm Ernst and Young and making music on the side. After his single “Deep End” was released in 2020 and grew wildly popular, so did John Summit. He’s gone on to tour all over the world, and will be headlining at Ultra Miami this weekend – one of the biggest stages in the electronic music festival scene. Summit spoke to Fast Company about his journey, his events brand “Experts Only,” and what’s next in his musical endeavors. View the full article
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Shares of mortgage giants Fannie Mae (FNMA) and Freddie Mac (FMCC) saw huge price surges early Monday after hedge fund manager Bill Ackman posted about the two stocks on social media. “Some of the highest quality businesses in the world are trading at extremely cheap prices. Ignore the MSM. One of the most one-sided wars in history that will end well for the U.S. and the world. And we have the potential for a large peace dividend. One of the best times in a long time to buy quality. Ignore the bears,” Ackman wrote in a Sunday night post on X. “And Fannie and Freddie are stupidly cheap. Asymmetry at its best. They could be a 10X and it could happen soon.” It was th…
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During the week of March 23, a truck carrying Nestlé’s new Formula One-themed KitKat bars was making its way from picturesque central Italy to its intended destination of Poland. Somewhere along the way, the truck was intercepted and approximately 12 tons of the bars—or more than 413,793 KitKats—were stolen. The whereabouts of both the bars and the truck are still unknown. Despite all odds, this is shaping up to be a huge win for Nestlé. The Swiss food giant confirmed the chocolate heist to The Athletic on March 28, explaining that the bars in the truck were part of KitKat’s first season as F1’s official chocolate partner. No one was hurt in the process,…
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Back in 1972, only 54 years ago, it was way harder for women and girls to play sports. Resources were scarce, there weren’t the same legal protections as today, it was socially discouraged—and coaches even often found themselves transporting entire teams themselves in their own cars, mopping courts and floors after a match, and funding the purchasing of uniforms and sweats. Before Title IX—the landmark legislation that ended sex-based discrimination in sports passed in 1972—girls and young women who wanted to go to college for athletics sometimes found they simply couldn’t. Maybe the admission requirements (which were different than they were for men) were too st…
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Want more housing market stories from Lance Lambert’s ResiClub in your inbox? Subscribe to the ResiClub newsletter. Florida’s particularly intense overheating during the Pandemic Housing Boom is the key reason for its downside pricing vulnerability. While U.S. home prices rose +41% between March 2020 and June 2022, Florida home prices surged +51% over the same period—leaving some parts of the state significantly overvalued. Only, it takes a large enough shift in the supply-demand equilibrium for that vulnerability to manifest into falling prices. Of course, over the past three years, 5 factors have come together to create a supply-demand equilibrium shift large en…
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In a 1944 issue of Arts & Architecture magazine, the architect and designer Charles Eames sounded an alarm. “It has been estimated that one million five hundred thousand houses each year for a period of 10 years will be needed to relieve the urgent housing problem of this country,” he wrote. “The enormity of such a need cannot even be partially satisfied by building techniques as we have known and used them in the past. Large scale industry would seem to be the only logical means by which we can achieve an enterprise of such proportion.” Throughout their careers, Charles and Ray Eames explored how industrial production could impact home building, most famously th…
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There’s a pigeon pitcher on the dining table. A large burl wood button mounted on the wall as art. A doormat in the shape of an apple. Emma Chamberlain, one of Gen Z’s most influential tastemakers, has designed a 100-piece collection for West Elm that spans furniture, textiles, and decor. It’s full of elegant pieces including a velvet sofa, a round wooden dining table, and cabinets wrapped in cream lacquer. But woven into this lush aesthetic are kitschy little details meant to feel like thrift shop finds. It’s a collaboration that offers a glimpse into what today’s twenty-somethings are looking for as they outfit their first homes. Three years ago, when Chamberlain was 21…
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Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. If you want a glimpse of the future of business, I recommend spending a few hours with Steven Bartlett, entrepreneur, investor, and host of the The Diary of a CEO podcast. I did just that earlier this month, when I interviewed Bartlett alongside PwC partners at a series of Daily D…
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Toxic bosses are not only a “people issue.” They are a balance-sheet issue, a culture issue, and a reputational issue. And if you are a CEO, founder, or a leader trying to build something lasting, you cannot afford to treat them as background noise. Here’s the truth: a single toxic boss can kill psychological safety, drain creativity, spike turnover, and teach your next generation of leaders that fear is an acceptable management tool. I’ve spent 25 years in organizational psychology, watching this pattern repeat across industries, including tech and other high-growth environments. I’ve also conducted interviews and surveys across North America to dig deep into the…
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For 60 years, people have read Warren Buffett’s annual Berkshire Hathaway shareholder letters to gain insights into his investment philosophies. Every year, thousands convened at Berkshire Hathaway’s annual meeting to gain insights from Buffett and his partner, the late Charlie Munger. Buffett has also done countless interviews over the years. Winnowing all that advice down to four items isn’t an easy task, but this is my attempt. Here’s Buffett on leadership, focus, the best investment you can make, and the true meaning of success. Buffett on leadership What model does Buffett use for managing people? A baseball batboy. As Buffett wrote in his 2002 sha…
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The promise of AI was always that it would handle certain kinds of work so we could focus on others. It was going to free our time, reduce friction, and let us concentrate on what requires human judgment and creativity. That promise assumed we would divide the labor wisely. That we would hand off the operational drag—the scheduling, formatting, and summarizing that eats the day before we’ve had a chance to think. We would keep the cognitive friction—the hard work of wrestling with ambiguity, forming a point of view, and figuring out the right approach. The work where your value is actually made. Instead we handed over the thinking first. Because cognitive friction…
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When a global financial services firm sought Sam’s guidance, the problem seemed familiar. The firm had deployed AI tools across its business. Adoption was uneven, and the gap between teams was growing. In some corners of the organization, people were already using AI to draft client materials, summarize research, and speed up analysis. In others, they avoided it entirely: unsure what was permitted, worried about quality, or skeptical that leadership really meant it. Managers were fielding questions they weren’t equipped to answer. If my team uses AI, what changes in our standards? What happens to accountability? The leadership team quickly realized the problem was…
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