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Half of Airbnb users in the U.S. are now using the company’s AI-powered customer service agent, CEO Brian Chesky said Thursday during an earnings call. The tool was quietly rolled out last month and is expected to be available to all U.S. users in the coming weeks. Chesky said the AI assistant has already led to a 15% drop in users needing to contact live support agents. While the technology is still in its early stages, he expects it to steadily improve. “It’s going to get significantly more personalized and agentic over the years to come,” he said following the release of Airbnb’s first-quarter earnings. Compared to other travel platforms racing to apply AI …

Chinese aerospace giant Comac has unveiled its plans for the C949, a supersonic aircraft designed to fly 50% farther than the Concorde and produce sonic booms quieter than a hairdryer. Scheduled to debut in 2049—coinciding with the centenary of the People’s Republic of China—the aircraft positions China to challenge US supersonic projects like NASA’s X-59 and Boom Supersonic’s Overture in a race to redefine global air travel. “The most important thing here is that this shows supersonic is a race—and China’s interested,” says Blake Scholl, CEO and founder of Boom Supersonic. “Advanced airplanes symbolize technological superiority, and it’s no accident that China wants …

Friday, April 18, 2025, is Good Friday. But when it comes to what places are open and closed on Good Friday, things can be a bit tricky. That’s because Good Friday is not a federal holiday but a religious one. It’s the Friday before Easter, which is always celebrated on a Sunday. Yet Good Friday is also a state holiday in select states. This means that public institutions may be closed in one state but open in another on Good Friday. Here’s what you need to know about what’s open and closed on Good Friday 2025. Is Good Friday a federal holiday? No. Good Friday is not one of the officially recognized federal holidays. Of the 12 federal holidays in 2025, the…

Brazilian meat giant JBS came a step closer Friday to its long-held goal of trading its shares on the New York Stock Exchange. The company’s minority shareholders voted to approve the company’s plan to list its shares both in Sao Paulo and New York, casting aside opposition from environmental groups, U.S. lawmakers and others who noted JBS’ record of corruption, monopolistic behavior and environmental destruction. JBS Global CEO Gilberto Tomazoni said the outcome showed shareholders were confident in the benefits a dual listing would bring. The company said before the vote that listing shares in the U.S. would boost its global profile and attract new investors. …

If AI lives up to its hype and we can “outsource” the thinking, planning, and strategy parts of our jobs, do we risk losing the skills that make us human? Research from the Center for Strategic Corporate Foresight and Sustainability found that there is “a significant negative correlation between frequent AI tool usage and critical thinking abilities, mediated by increased cognitive offloading.” In other words, use AI too much, and your mental faculties take a nosedive. But there’s another way to think about the issue. Could AI actually improve our cognition by freeing up our mental bandwidth for higher-value work? Make time for strategic thinking I’ve wor…

The 2025 Kentucky Derby is horse racing’s most exclusive starting gate. Twenty horses will post at Churchill Downs on May 3—an elite field, even by exclusivity’s standards. Y Combinator admits less than 3% of startups. Fewer than 1% of those who apply to NASA become astronauts. Google famously hires less than 0.2% of applicants. Yet these standards look almost lax compared to the 0.11% of North American thoroughbreds that make the Kentucky Derby each year, as only 20 of the 17,146 thoroughbred foals eligible earn the honor of participating in the race. Here’s how the fortunate 20 get to Churchill Downs. A sophisticated global qualification system The Kentuc…

Jack in the Box announced Wednesday that it will close between 150 and 200 underperforming restaurants as part of a broad restructuring effort, with approximately 80 to 120 restaurants shuttering by December 31, 2025. The remainder will close over time, based on the termination dates of their respective franchise agreements. Fast Company reached out to Jack in the Box for a list of locations it will be closing, but did not hear back by time of publishing. The initiative is part of the company’s “JACK on Track” strategy—a comprehensive plan aimed at improving long-term financial performance across its restaurant system, strengthening its balance sheet, and reaffirm…

Cardinal Robert Francis Prevost, who was just elected as the new leader of the Catholic Church, seems to have similar views on the environment as his predecessor, Pope Francis. Prevost, who is taking the name Pope Leo XIV, has been outspoken about the need for urgent climate action and voiced his support for the use of climate technology such as solar panels and EVs. Pope Francis, who died in April, made the climate crisis a central issue of his papacy. He urged fossil fuel executives to transition to clean energy, calling the rising greenhouse gas levels “disturbing and a cause for real concern”; he declared a global climate emergency; and he launched a project to po…

The cost of a multistep skincare routine can quickly add up. But have you ever wondered what would happen if you simply stopped? This weekend, a TikTok creator went viral for discussing her controversial “Caveman Method,” which she claims is helping restore her skin barrier after years of picking at her skin. In a video that has since racked up nearly 10 million views, Tia Zakher announced she had cut out everything from her beauty routine—even water. “What you are seeing is dead skin that’s going to flake off eventually while healthy skin forms underneath,” she posted in response to questions about the texture on her face. In a separate video, she explain…

There is no bad seat at Cercle Odyssey. In fact, there are no seats. Within the rectangular structure, screens project an art film inspired by Homer’s Odyssey, made especially for the concert. In the center of the space, world-famous electronic musicians—from Moby to Black Coffee—perform for a crowd of 5,000 fans. As the world’s first 360-degree immersive concert installation, it’s a FOMO-inducing Instagram story waiting to happen. Thing is, phones aren’t allowed inside (they’re secured in pouches at check-in). Instead, there’s no choice other than to be present. Cercle Odyssey is the latest project from Cercle, a French company known for producing livestream DJ sets …

Organizations look structured and logical from the outside—boxes and lines, reporting relationships, KPIs, and performance frameworks. But walk into any real meeting, and you’ll sense it: side glances, shifting energy, people going silent when one voice enters the room, unexplained resistance to change, and power dynamics no slide deck could predict. That’s not just dysfunction. That’s the system speaking, and most leaders aren’t listening. That is why we need something called systemic intelligence. Systemic intelligence is the capacity to sense and respond to the invisible forces shaping an organization’s behavior, culture, and outcomes. It’s not about…

Streetwear used to be about rebellion, community, and self-expression but now it’s walking down luxury runways with $2,000 price tags. Fast Company hit the streets of New York at the iconic Jeff Staple store launch to ask real streetwear fans: Is streetwear still streetwear? Is the culture still alive? Or has luxury killed the vibe? View the full article

MANDAN, N.D. (AP) — A North Dakota jury on Wednesday found Greenpeace liable for defamation and other claims brought by a pipeline company in connection with protests against the Dakota Access oil pipeline. The nine-person jury awarded Dallas-based Energy Transfer and its subsidiary Dakota Access hundreds of millions of dollars in damages. The lawsuit had accused Netherlands-based Greenpeace International, Greenpeace USA, and funding arm Greenpeace Fund Inc. of defamation, trespass, nuisance, civil conspiracy, and other acts. When asked if Greenpeace plans to appeal, Senior Legal Adviser Deepa Padmanabha said, “We know that this fight is not over” and said the…

Ashlee Piper is a former political strategist turned eco-lifestyle journalist. She has been a Professor of Sustainability Marketing at Loyola University Chicago and eco instructor for LinkedIn Learning. Well-known companies, such as Airbnb, LUSH, and Nissan, have sought her counsel on sustainability practices. Piper has spoken at the United Nations, SXSW, and has a popular TED Talk. What’s the big idea? A life of overconsumption can feel almost inescapable in our hyper-personalized advertising ecosystem. Billions of dollars go into getting people hooked on shopping. Fortunately, a way out of this addictive cycle is the No New Things challenge, which guides anyone f…