What's on Your Mind?

For years, leaders have treated transformation as a question of strategy and technology. Do we have the right plan? The right tools? The right talent? Most leadership teams think they have a speed problem. They don’t. They have a friction problem. Not the obvious kinds, like failed systems or bad strategy. Friction is quieter, far more pervasive, and seems innocuous. But friction, the invisible drag embedded in how organizations structure work, make decisions, and align teams, is becoming a material leadership risk. And as organizations push harder for agility, that friction comes with serious costs. WHERE WORK SLOWS DOWN Friction rarely shows up as a drama…

If you’ve been avoiding giving feedback to someone on your team, you’re not alone. You’re in good company. Well . . . common company, at least. Most managers aren’t avoiding feedback because they don’t care. It’s because it feels awkward and uncomfortable, and they’re hoping things will somehow get better on their own. Spoiler alert: they almost never do. I’ve seen this from multiple angles—as an employee, a manager, an employment lawyer, and someone who spent years in HR—and the cost of avoiding feedback is almost always higher than the cost of the conversation you didn’t want to have. What Happens When You Keep Waiting On the legal side, this patter…

In the fast-paced world of consumer packaged goods (CPG), innovation has become one of the most overused—and misunderstood—terms in our vocabulary. Walking the halls of Expo West this year, the sheer scale of innovation on display is staggering. Every aisle promises a new solution to our food system’s woes—higher protein, added fiber, or the latest superfood infusion. Yet a troubling question persists: How much of this is actual food innovation, and how much is marketing dressed up as engineering? The modern CPG landscape excels at generating hype but often fails to create lasting value. Brands appear overnight, fueled by venture capital and massive marketing spends, …

Below, Amy Leneker shares five key insights from her new book, Cheers to Monday: The Surprisingly Simple Method to Lead and Live with Less Stress and More Joy. Amy is founder and CEO of the Center for Joyful Work. She has helped more than 100,000 leaders and teams, including those at Fortune 100 companies, lead with less stress and more joy. With more than 25 years of leadership experience, including a decade in the C-suite, she has studied leadership at Yale, neuroscience at the NeuroLeadership Institute, and stress resilience at Harvard Medical School. She leads the annual national workforce study, The State of Stress and Joy at Work, and hosts the Less Stress, More…

Scan the headlines and you couldn’t blame anyone for thinking AI portends the consulting profession’s imminent demise. Yes, artificial intelligence is automating large portions of knowledge work, but AI is only one of many forces creating the perfect storm currently bearing down on Big Consulting’s long-standing business model. Higher interest rates and macroeconomic volatility tightened professional services budgets, forcing executives to scrutinize consulting spend. And clients themselves are demanding something very different from the firms they hire. They now expect a return from every dollar. They don’t just want strategy, nor do they want PowerPoint decks, banks…

After a few months of job hunting, I drastically reduced my time on TikTok and Instagram. LinkedIn became my preferred social media app, less for entertainment and more for anything that looked like it might turn into a paycheck. A couple of weeks ago, I stepped away from the search and fired up Threads, hoping to find something lighter. I didn’t. Instead, I stumbled upon a job posting that was trending for all of the wrong reasons. The post sought a remote full-time creative strategist to join a Charlotte-based baby product retailer. The role sits at the content, branding, and social media crossroads, word to Bone Thugs-N-Harmony. “You need to be sharp, fast, and…

In a social media landscape dominated by obnoxious ads, algorithms, and AI, Letterboxd has stood firm as a cult favorite. The app, which acts as a digital diary for users to log and leave reviews of any movie they watch, has been described by a Letterboxd spokesperson as “less a social media platform, more a community.” It’s resisted adding the infinite scroll feature that now seems omnipresent online, instead letting users curate their own feeds of friends and popular reviewers. But news that a controlling stake in Letterboxd could be going up for sale has users worried that their online safe haven could go the way of other resold apps like X. Canadian holdin…

From layoffs and return-to-office mandates to challenges around AI and creativity, it’s not all fun and games for video game workers. And now, some are seeking to unionize. On April 27, a group of game developers behind the digital collectible card game Magic: The Gathering Arena announced the intent to form a union in affiliation with the Communications Workers of America (CWA). The group is a part of the gaming studio Wizards of the Coast (WOTC), a division of Hasbro. The group, which is coming together as United Wizards of the Coast – CWA, said it reached a supermajority of eligible Arena workers in support for unionization a week before the announcement. The …

On April 26, all eyes turned to the London Marathon as the event became the site of multiple broken records in long-distance running. Fans watched with bated breath as their favorite athletes crossed the finish line, but there was one detail that the top runners had in common that viewers might not have noticed—and it had to do with their feet. The marathon included multiple sport-defining highlights. Kenya’s Sabastian Sawe set a new world record of 1:59.30 (the first sub-two-hour marathon in an official race); followed by Ethiopia’s Yomif Kejelcha, who finished with a time of 1:59.41; while fellow Ethiopian Tigist Assefa set a women’s world record of 2:15.41. All thr…

AI has made it easy to generate software code, but some open source projects have stopped taking code submissions from the public, citing a deluge of low quality code or code that doesn’t match project needs. Warp, maker of tools for AI coding, is moving in the opposite direction. It’s making its desktop agentic development environment (ADE) software open source and even encouraging users to contribute new features with the help of AI. The ADE lets humans and AI agents work together to write code. Founder and CEO Zach Lloyd says software developers typically have their own preferences on tools and working styles, and he anticipates the program will let some of …

Otter wants to turn your work meetings into institutional knowledge. The company is known for its audio transcription tool, which has evolved over the years to be able to join and transcribe online meetings in real time and answer questions about them via an AI chat tool. It’s now adding additional AI features to make it easier to integrate knowledge from those recorded meetings with other information, including integrations with other software like Google Drive, Jira, Salesforce, and Notion. Those will let Otter’s AI access live data from those apps, so it can pull data from an email or customer database as needed to best answer a follow-up question from a recorded …

When Malibu launched its “Get Ready With Malibu Pink” campaign this spring, the rum brand had all the necessary ingredients for a modern influencer campaign. Creator partnerships with Sabrina Brier and other influencers, on-trend “get ready with me” style videos, all centered on the debut of a new flavored rum with guava, coconut, and pineapple. But there was also one element that was surprisingly new terrain for Malibu’s parent company Pernod Ricard: its first major campaign designed specifically for TikTok. A platform once off-limits Until very recently, alcohol brands like Malibu were completely absent from TikTok. But over the past two years, TikTok’s stron…

Let me tell you my trick for remembering the names of people I meet: I don’t. It’s not for lack of caring. It’s just that my stupid brain seems to only excel at remembering trivial things, like my family’s exact food orders at a random restaurant we went to in 2023. That same brain is largely worthless at matching names to faces, especially when it’s been a while. So a couple years ago, I swallowed my pride and started maintaining a “People” note on my phone, which is basically just a list of folks I’ve met with some basic descriptions to help me remember them. It’s not fancy, but it’s already spared me from potential embarrassment on several occasions. This s…

While it sounds silly, especially since I have a variety of construction skills, I lay awake some nights stressing about our stairs. We had gotten quotes for replacing the carpet on our stairs with white oak, but the average estimate, not including materials, was $10,000 per flight. Three flights of stairs, at $10K per? Sounded like another job for me — except I had never remodeled stairs, and everyone I knew, including contractor friends, said I shouldn’t try. What really stressed me out was the fact I didn’t know what I didn’t know. It’s one thing to think you know how to do something and worry about whether you can actually pull it off; it’s even more stressful…

We’re in our optimization era: Increasingly connected, efficient, and, perhaps unsurprisingly, incapable of giving anything our full attention. But I don’t want to be optimized anymore. Algorithms predict what we’ll watch, AI generates what we’ll read, and marketing systems are built specifically to remove friction from discovery to purchase. Feeds blur together, and messages feel interchangeable. Connection—the thing marketing is supposed to create—has become exponentially harder to achieve. We need to bring the friction back, and that doesn’t come from obsessing over scale. Connection isn’t about reaching everyone at once; it’s about showing up meaningfully in the c…

Oprah Winfrey’s podcast is headed to Amazon. Winfrey’s production company, Harpo Entertainment, struck a multiyear deal to give Amazon-owned Wondery exclusive distributing and advertising rights to “The Oprah Podcast,” the companies announced Monday. Under the agreement, Winfrey’s podcast will expand to two new episodes a week starting this summer — and Wondery will distribute the show’s audio and video across Amazon platforms. Under the deal, Amazon has also obtained rights to the library of the widely-watched “The Oprah Winfrey Show” — which ran from 1986 to 2011 — as well as the talk show host’s book club and “Favorite Things” franchises. No financial terms of the a…

Today, one of the biggest tech showdowns of the year begins. It’s the day on which the world’s richest man, Elon Musk, and the world’s most influential AI leader, Sam Altman, are expected to appear in court to issue their opening statements in the OpenAI trial. Here’s what you need to know about the high-stakes case. What is the OpenAI trial about? The trial centers around the very public dispute between Elon Musk and Sam Altman. Musk is suing Altman and OpenAI for allegedly deviating from their commitment to keep the company a nonprofit institution, as it was when Musk first invested millions of dollars in the then-upstart between 2015 and 2017. In 2018, Musk…

Mark Breitbard began his career in retail and returned to it at the top, crediting authenticity as the key to his leadership journey View the full article

The parent company of Hinge and Tinder is courting a potential new addition to its roster. Match Group on Monday announced a $100 million investment in Sniffies, a map-based cruising platform for queer men. As part of the investment, Sniffies will continue to be led by founder and CEO Blake Gallagher, the company said. “From the first conversations with the Match Group team, we knew they understood what makes Sniffies different. This partnership is about supporting that, not redefining it,” Gallagher said in a statement on the Sniffies Instagram—which was met with skepticism by followers. Sniffies launched in 2018 and has three million monthly active users v…

U.K.-based Wren Kitchens abruptly ceased all U.S. operations on April 23, shuttering all brick-and-mortar retail locations and all of its showroom studios inside The Home Depot stores nationwide. Court documents show that Wren Kitchens filed for Chapter 7 bankruptcy in the District of Delaware bankruptcy court on April 24. According to social media, the sudden closure blindsided employees and customers. Former U.S. employees, including workers at the company’s manufacturing facility in Hanover Township, Pennsylvania, are now without jobs. Unfortunately, many customers say they are now facing uncertainty, with some saying they’ve demolished kitchens and are still await…