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Cultivating a loyal fan base is every brand’s dream. So why not take a page out of the book of companies that have made fandom the foundation of their business? Earlier this month at the Fast Company Grill at SXSW, executives from Weverse, Crunchyroll, and Wattpad/Webtoon spoke about how their companies cultivate and serve their diehard fandoms—and how you can apply that approach to your customers. For Joon Choi, president of Weverse, a platform bridging fans to artists, fandom always starts with authenticity, particularly with the artists on the platform. He recognized that “special” and “happy” experience of being in a fandom. So if an artist isn’t authenticall…

To sell the idea of last year’s Wienie 500 to Oscar Mayer, creative agency Johannes Leonardo used AI to show what a race among the iconic Wienermobiles might look like when they took to the Indianapolis Motor Speedway’s historic oval. “That is an inherently brilliant idea that most people will go, ‘That’s fun,’” said the agency’s CEO, Helen Andrews, during a panel discussion at the Fast Company Grill at SXSW. “It’s a good example of how AI can accelerate creativity, not replace it.” While AI can be a powerful way for brands to accelerate production and analyze consumer data, creative types must recognize that just because they can use these tools doesn’t mean they…

Featuring Fara Howard, Chief Marketing Officer, GoDaddy; Taylor Montgomery. Chief Marketing Officer, North America, Taco Bell and Dan Murphy, SVP, Marketing, Liquid Death. Moderated by Jeff Beer, Senior Staff Editor, Fast Company. Brands have a history of leaning into the unexpected to capture customers’ attention and cultivate loyal fan bases. But what’s the secret to properly executing such a campaign? And if the unconventional has become your calling card, how do you switch it up without losing your brand identity? Hear from executives navigating these questions and get insight into how you should approach your next marketing strategy. View the full article

On a hot April night, Bodyarmor, the sports drink company that Coca-Cola acquired in 2021 in a $5.6 billion deal, was throwing a huge party in downtown Manhattan to celebrate its relaunch. Plenty of MBA types in brown lace-ups and untucked shirts clutched vodka sodas in Hall des Lumières, the cavernous bank-turned-event-space across from City Hall. They were eyeing the young women in short skirts and high heels who—along with star-studded guest lists and goodie bags so heavy they threaten to break—are the lifeblood of these corporate soirees. By the dance floor, where an energetic DJ pumped his fist in the air playing remixes of Whitney Houston’s “I Wanna Dance with Someb…

Spring is officially here. It’s beautiful outside, and let me guess: You are spending all of your time indoors. Don’t worry, you’re in good company. On average people spend 90% of their time indoors. Not to mention that the other 10% is probably mostly spent in cars or other built environments. Workers in cubicles spend eight hours every day in a small gray box, separated from human interaction, marinating in stagnant air and fluorescent lighting. It’s cramped, uncomfortable, and unhealthy. One 2018 study found that workers in cubicles were 31.83% less active and reported being 9.10% more stressed at the office compared with workers in open bench seating. Not to menti…

When a gunman began firing inside an academic building on the Brown University campus, students didn’t wait for official alerts warning of trouble. They got information almost instantly, in bits and bursts — through phones vibrating in pockets, messages from strangers, rumors that felt urgent because they might keep someone alive. On Dec. 13 as the attack at the Ivy League institution played out during finals week, students took to Sidechat, an anonymous, campus-specific message board used widely at U.S. colleges, for fast-flowing information in real time. An Associated Press analysis of nearly 8,000 posts from the 36 hours after the shooting shows how social medi…

The world’s auto industry is getting a shake-up from Chinese automakers that are quickly expanding across the globe, offering relatively affordable electric vehicles designed to wow car buyers with sleek designs and the latest high-tech interiors. Companies like BYD, Great Wall, Geely, and Chery Automobile are reaching outward as they build the scale they need to survive cutthroat competition in their home market. These generally are not state-run giants like SAIC, BAIC, and Guangzhou Automotive. The founder of Geely started out making refrigerators. BYD first built up its expertise in battery technology, now its biggest advantage as the world’s largest-selling EV make…

Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. Before becoming CEO and president of C.H. Robinson in 2023, Dave Bozeman worked at four of the world’s most iconic companies: Harley-Davidson Motor Company, Caterpillar, Amazon, and Ford Motor Company. During each stop, he gleaned valuable lessons: Harley-Davidson (16 years): The m…

Camb.ai is on a mission to disrupt the dominance of English in global media. Founded in 2022, the AI-powered platform specializes in real-time translation that retains a speaker’s emotional resonance—processing content up to 20 times faster than traditional dubbing services. Major League Soccer now uses Camb.ai’s technology for live broadcasts. But the company has also found unexpected demand in markets like video advertising and the localization of interactive smart toys. To power its growth, Camb.ai has raised $15.5 million to date. The platform now supports translations in more than 150 languages—including Maleku, spoken by just 500 people. CEO Avneesh Prak…

It takes a few moments to see the spotted jaguar slinking through the dense, sun-dappled jungle scene projected onto a wall inside the International Spy Museum in Washington, D.C. Soon after, the projection changes to a snowy forest where it takes even longer to notice one—no, two—human figures nestled among bushes and rocks, obscured by gravelly full-body suits and skin-concealing tactical gear. The hidden figures, animal and human, are quintessential examples of the subject of Camouflage: Designed to Deceive, the museum’s clever and surprisingly wide-ranging new exhibition. From army fatigues to decoy tanks to double-agent disguises to the literal chameleons of the …

Welcome to Pressing Questions, Fast Company’s work-life advice column. Every week, deputy editor Kathleen Davis, host of The New Way We Work podcast, will answer the biggest and most pressing workplace questions. Q: How can I get more sleep? A: I am writing this at 11:12 p.m., so this advice is as much for myself as it is for anyone else. Here’s what we should all be doing differently: First, set a schedule and stick to it. The “stick to it” part is hard. But it’s called the golden rule of sleep for a reason. Set a bedtime, and then plan at least 20-40 minutes back from that time to start your bedtime routine. You might even need an alarm to remind you that it’s tim…

Welcome to Pressing Questions, Fast Company’s workplace advice column. Every week, deputy editor Kathleen Davis, host of The New Way We Work podcast, will answer the biggest and most pressing workplace questions. Q: How can I get my boss to stop emailing me in the middle of the night? A: This dilemma is closely related to the question of how to say “no” at work without feeling guilty and how to push back if your workload is too much. All are part of setting boundaries, but in an uncertain job market, drawing firm lines between work and personal time can feel more fraught. That doesn’t mean that you shouldn’t set boundaries. In fact, the most valuable, creative, product…

Welcome to Pressing Questions, Fast Company’s work-life advice column. Every week, deputy editor Kathleen Davis, host of The New Way We Work podcast, will answer the biggest and most pressing workplace questions. Q: How can I get over decision paralysis? A: I feel this one. I think we all do. By most estimates, the average person makes around 35,000 decisions per day. Most of those are small choices like what to wear, what to have for lunch, what to post on social media. Hopefully you’re not paralyzed by those choices. But you also shouldn’t discount them completely. If you spend too much time mulling over the less consequential parts of life, you can end up with dec…

Welcome to Pressing Questions, Fast Company’s workplace advice column. Every week, deputy editor Kathleen Davis, host of The New Way We Work podcast, will answer the biggest and most pressing workplace questions. Q: How can I improve my team’s morale? A: Team morale isn’t an extra or a “nice to have.” It’s critical to a functioning company. And it’s not looking good out there. According to the latest Gallup report, only 36% of employees say they feel engaged at work. That means 64% of employees are feeling some degree of unhappy at work. Low morale can take a lot of different forms—from feeling less enthusiastic, less motivated, or less satisfied with work, all the …

Adapted from Nonlinear: Navigating Design With Curiosity and Conviction (MIT Press, February 4, 2025). When I open my smartphone in the morning, every social media app is full of advertisements marketing something to me. I feel like I’m trapped in a circuitous loop from ads and information coming through my devices: “Buy this, buy that!” We’re all stuck in this loop. Can we fix it? John Maeda (vice president of engineering, computational design, and AI at Microsoft) once created a computational artwork of an infinity loop that he often uses in his keynotes. We talked about my interpretation of his visual during a video livestream together back in 2020. I like…

Here’s a familiar scenario: The product development team creates a hot new app. The client is excited to launch it, and the PR team is preparing the campaign for its release. And then this happens: The manager in charge of the project steals the spotlight and takes all the credit for the work. There’s no praise for the team, no celebration of everyone’s success, and no recognition of team members’ contributions. When that happens, it’s quite likely that team morale will take a nosedive. This behavior has frequently appeared in research as a bad-boss trait that leads to employee disengagement and even turnover. In a study I tracked a few years ago, “taking credit …

Water scarcity is often viewed as an issue for the arid American West, but the U.S. Northeast’s experience in 2024 shows how severe droughts can occur in just about any part of the country. Cities in the Northeast experienced record-breaking drought conditions in the second half of 2024 after a hot, dry summer in many areas. Wildfires broke out in several states that rarely see them. By December, much of the region was experiencing moderate to severe drought. Residents in New York City and Boston were asked to reduce their water use, while Philadelphia faced risk to its water supply due to saltwater coming up the Delaware River. Before the drought, many people…

The American promise is one of equal opportunity, but in most of our communities today, access to the resources that enable prosperity are too far out of reach. That’s because there is one unseen factor that influences who is able to thrive and who cannot: capital. The flow of capital into communities has a dramatic effect on which kind of people can open small businesses, buy homes, and generally participate in the American Dream. Places that are already thriving are able to easily access capital. Banks see these neighborhoods as a “safe bet” and will readily support the opening of new businesses, construction of new homes, and mortgage lending. But those places …

Headwinds across the business world challenge any leader striving to make an impact beyond shareholder value. Few organizations know this struggle better than the B Team, born out of Richard Branson’s drive to elevate the role and responsibility of business in society. CEO Leah Seligmann shares why some leaders are pulling back, where others are pressing forward, and which actions can have the greatest impact—from climate change to diversity. This is an abridged transcript of an interview from Rapid Response, hosted by Robert Safian, former editor-in-chief of Fast Company. From the team behind the Masters of Scale podcast, Rapid Response features candid conversations …

I’m a writer, not a programmer, so until recently a lot of the hype around ChatGPT’s abitilies as a coding tool went over my head. But then I realized generative AI’s programming powers can be helpful for more than just coders. It can also help anyone else dabble in code to get things done. In my case, that means creating new browser bookmarklets. These are special kinds of bookmarks that use JavaScript to modify or act on web content, and they’ve always been an underrated web browsing superpower. For years, I’ve used bookmarklets to speed up web videos, remove page clutter, and quickly search my favorite sites, but I’ve always been limited to whatever example cod…

Thousands of tonnes of plastic pollution could be escaping into the environment every year . . . from our mouths. Most chewing gum on sale is made from a variety of oil-based synthetic rubbers—similar to the plastic material used in car tires. If you find that thought slightly unsettling, you are not alone. I have been researching and speaking about the plastic pollution problem for 15 years. The people I talk to are always surprised, and disgusted, when they find out they’ve been chewing on a lump of malleable plastic. Most manufacturers just don’t advertise what gum is actually made of—they dodge around the detail by listing “gum base” in the ingredients. There’…