What's on Your Mind?

Ted Bundy had courtroom groupies. Jeffrey Dahmer and Richard Ramirez were sent love letters in prison. Now, in the age of social media, thousands like, share, and thirst in the comments over stylized fan edits of serial killers. There’s a term for this psychological phenomenon: hybristophilia. A new study has found a connection between young women’s engagement with this type of TikTok content and their sexual attraction to criminals. Those who liked or repeatedly watched clips glorifying notorious serial killers such as Ted Bundy and Jeffrey Dahmer or fictional villains like Joe Goldberg from Netflix’s “You,” scored higher for hybristophilia, than those who scro…

Automakers Hyundai and Kia must offer free repairs to millions of models under a settlement announced Tuesday by Minnesota’s attorney general, who led an effort by dozens of states that argued the vehicles weren’t equipped with proper anti-theft technology, leaving them vulnerable to theft. Under the nationwide settlement, the companies will offer a free repair to all eligible vehicles at a cost that could top $500 million, Minnesota Attorney General Keith Ellison said. Hyundai and Kia must also outfit all future vehicles sold in the U.S. with a key piece of technology called an engine immobilizer and pay up to $4.5 million of restitution to people whose vehicles were…

When people use hand gestures that visually represent what they’re saying, listeners see them as more clear, competent, and persuasive. That’s the key finding from my new research published in the Journal of Marketing Research, where I analyzed thousands of TED Talks and ran controlled experiments to examine how gestures shape communication. Talking with your hands Whether you’re giving a presentation, pitching an idea or leading a meeting, you probably spend most of your prep time thinking about what you’ll say. But what about the ways you’ll move your hands? I grew up in Italy, where gesturing is practically a second language. Now that I live in the United St…

It’s hard to believe, but we’re only a few weeks away from Halloween, and after that comes November—and the unofficial start of the holiday season. If you travel during this time, you’ll know that finding cheap flights can be difficult. To get the best prices, people traditionally turn to comparison sites like Kayak and SkyScanner. However, as artificial intelligence seems to be taking over everything, and the tech industry won’t stop shouting about its benefits, I decided to try three conversational AI tools to see if they could help me find the cheapest flight deal for the Thanksgiving period. Here’s how that went. Flights listed on ChatGPT The first tool I …

If you’re like most Americans, you’ve already set all manner of goals and resolutions for the New Year. And likewise, if you’re like most Americans, you’ll have entirely abandoned them by February 1. Studies have found that 23% of people quit their New Year’s resolutions within a week, and almost half drop them by the end of January. Only 9% of Americans actually complete anything from their list in a given year. The biggest issue, apparently, is that we’re all very bad at setting resolutions. The things we choose are too vague, too hard, or too external. That got me wondering: Could AI do any better? Specifically: Can I mine the vast treasure trove …

AI has a writing style, or, at least, an alleged style. Tools like ChatGPT and Claude seem to communicate with a tendency toward formalism. The chatbots are earnest, sometimes too evenhanded or overly complimentary. There’s a noticeable lack of personal flair, and no deeply held opinions. According to Grammarly, AI language tends to evoke “repetitive phrasing” and “robotic tone.” Now, there are even AI buzzwords and phrases like pivotal and delve into and underscore. It’s the verbiage of instruction booklets for middle schoolers writing their first essays. In the age of AI, these helpful crutch words are now verbata non grata. Some people are now trying to avoid usin…

When the inevitable robot uprising comes, I’ll be ready, thanks to some valuable lessons I picked up at CES. First, if given the choice of a dance off versus hand to hand combat, opt for the fight. Second, wear a cup when you do. Robotics company Unitree showcased its G-1 humanoid robot at the show. The G-1 is a rarity in the robotic world in that it’s already on the market for under $15,000. Unitree’s booth was an ongoing spectacle, surrounded by people eager for a close look at the dapperlooking unit, wearing a white shirt and button down vest, showcasing impressive dance skills, throwing down moves that even Shabba-Doo and Bugaloo Shrimp could respect. There w…

Last week, I walked into a meeting where AI notetakers outnumbered humans three to one. The irony wasn’t lost on me—I built one of them. As CEO of Fireflies, I’ve helped put AI in millions of meetings. And I believe AI should be in every meeting—because knowledge shouldn’t vanish the moment we hang up. But having the right privacy controls to protect sensitive moments is key to using an AI notetaker. THE PRIVACY-FIRST DECISION FRAMEWORK Before your next meeting, ask yourself three questions: Who controls the data? Every meeting should be captured, but not every recording needs to be shared. Use private meeting settings, control access permissions, and set …

The hottest AI tool on the market today isn’t a powerful frontier model from the likes of OpenAI or Anthropic. Rather, it’s a kludgey, wildly complex, open-source platform that’s already provoked a trademark dispute, multiple corporate bans—and fawning praise from developers around the world. It’s OpenClaw, and it’s specifically designed to build AI agents. I set it up, built an agent of my own, and promptly trained it to do my job for me. Here’s what happened. Beware the Claw For more than a year now, Big AI companies have promised us an “agentic AI” future. AI wouldn’t simply answer our queries or help us shop for a toaster, companies like OpenAI …

I was born an only child, but now I have a twin. He’s an exact duplicate of me—down to my clothing, my home, my facial expressions, and even my voice. I built him with AI, and I can make him say whatever I want. He’s so convincing that he could fool my own mother. Here’s how I built him—and what AI digital twins mean for the future of people. Deepfake yourself From the moment generative AI was born, criminals started using it to trick people. Deepfakes were one of the first widespread uses of the tech. Today, they’re a scourge to celebrities and even everyday teenagers, and a massive problem for anyone interested in the truth. As criminals were …

I’ve been using ChatGPT and other AI tools recently for quite a few things. A few examples: Working on strategy and operations for my latest business venture, Life Story Magic. Planning how to get the most value out of the Epic ski pass I bought for the year, while balancing everything else. Putting together a stretching and DIY physical therapy plan to get my shoulders feeling better during gym workouts. Along the way, I’ve done what I think a lot of AI power users eventually wind up doing: I’ve gone into the personalization and settings and told the chatbot to be neutral, direct, and just-the-facts. I don’t want a chatbot that tells me “That is a bril…

Just when you think you’ve wrapped your mind around computers that can put your dog in front of the Eiffel Tower or chatbots that act like your best friend (or lover), the AI behemoths surprise you with a fully AI-powered TikTok or the ability to virtually bring back your dead relatives. I’ve worked in the AI space for 15 years. I served as an early beta tester for OpenAI in 2020, when I predicted that a little model called GPT-3 had world-changing potential. It was later released as something called “ChatGPT”–perhaps you’ve heard of it? I’ve also called several big AI trends correctly, including the rise of video generators and the “AI Wars” between Google a…

A recent Society for Human Resources Management study found that 47% of employees with invisible chronic conditions—illnesses or disabilities that limit activities and functions but lack visible symptoms—have not disclosed their conditions to their employers. When I first read this statistic, I wasn’t surprised. In a world where the majority of people with invisible disabilities fear discrimination and stigma should they disclose, where is the incentive to do so? I am part of the 53% who has disclosed her invisible illness to her employer, and fortunately received support, empathy, and understanding as a result. Without a doubt, privilege is at play here. I’m a white,…

At eight months pregnant with my first child, I walked into my boss’s office, ready for a pivotal meeting. I had spent months designing a new crisis management program for our university—one that would improve student outcomes and reduce institutional risk. This was the moment I’d learn whether my work would be implemented. I had poured everything into this project. It reflected my expertise, positioned the university at the forefront of best practices, and—for me personally—offered the challenge and recognition I craved. My current role felt stagnant, and this opportunity was exactly what I needed. My boss was thrilled with my proposal and agreed I was the right …

Every year, millions of Muslims take part in observing Ramadan: a spiritual month dedicated to cleansing the soul and spirit, hallmarked by the practice of fasting. This means that for 30 days, from sunrise to sunset, practitioners abstain from eating food and drinking water, only breaking their fast once the sun disappears in their respective geolocation—a time that shifts up or down depending on the season. Yep, not even water. As someone who observes Ramadan, every year I am both amused and baffled by the awkwardness that surrounds the month in the workplace. Inquiries about what fasting entails are far and few, whether out of fear of disrespect, uncertainty, …

Fifty years is a long time for any company to stay in business. About 20% fail in their first year. By year five, roughly half are gone. By the end of a decade, nearly 70% don’t make it. Reaching a golden anniversary raises a question about what allows some businesses to last. The answers are often framed in terms of Herculean efforts, access to capital, and brilliant strategy. All those matter. But in my experience, the gift of longevity is the result of something less visible and harder to measure: the quality of the relationships built along the way. This factor was apparent to me when I opened my first flower shop on April 1, 1976, and it only grew stronger as…

’Tis the season for carved pumpkins, god-awful candy corn, and an inevitable workplace costume that lands someone a well-earned talking-to from HR. Halloween is near, which means it’s the perfect time to reflect on a tale from the cubicle that’s even spookier than Tales From the Crypt. It starts with three words that would strike fear in the heart of anyone who’s ever worked in corporate America. Performance. Improvement. Plan. Taken at face value, the phrase sounds gentle, maybe even helpful, like the start of a company-sponsored self-care journey. In reality, a PIP is usually the workplace equivalent of a death sentence, a corporate guillotine that gives “being …

My worst workday habit is that I’m a compulsive web page checker. Throughout the day, I’m constantly refreshing the same handful of sites for updates. I’ll check the metrics on my newsletters, swing through a subreddit or two, and click through some tech news sites—and that’s before even getting to email and social media. Every time I do this, it’s hard to refocus. So I was pretty eager to try Aloha Browser’s new “Snips” feature, which uses AI to periodically monitor web pages and notify you when things change. I figured that by having AI check web pages on my behalf, I could avoid the urge to do so myself and be better at staying on task. It’s helped at least…

My work across decades has spanned sectors, geographies, and cultures, focusing on exploration, discovery, and innovation. My husband and I have defined our work across business, nonprofit, and philanthropy simply: “We invest in people and ideas that can change the world.” I spend much of my time exploring and sharing exciting developments that hold great promise. This work has taken me from building the Internet revolution, to working in villages and cities across the globe and America’s 50 states, to the boardroom of the National Geographic Society, where I just completed a decade of service as Chairman of the Board. It has been a true privilege to lead these ef…

If you’ve noticed that the internet feels different lately—more cluttered, harder to navigate—you’re not imagining it. The system is breaking down in real time, and by 2026, researchers predict that 90% of web content will be AI-generated. Quality journalism is disappearing behind paywalls while feeds fill with noise designed purely to capture attention. An innovation that was supposed to democratize information is now drowning us in it. I know this intimately because I helped build it. As founder of AppNexus, which sold to AT&T for $1.6 billion, and former CTO of Right Media, I created the technology that became the backbone of digital advertising, a multibillion…

Susan Kare, designer of the original Apple icons, is back with a new 32-icon collection, one that you can buy in the form of silver or gold vermeil mechanical keys and pendants. Called Esc Keys, the new icons perfectly capture the everlasting magic of her 1-bit legendary past work, always mesmerizing in their extreme minimalism and at the same time as satisfying as triple-chocolate cake. Kare obviously had lots of fun creating them. Her new designs—from an alien head to a light bulb to love birds to puppies, plus a ‘Panic!’ key that we all really need right now—inspire the same joy she was gleaming with when I spoke to her from New York—where she was visiting for the …

In my suburban Boston Ulta, I’m sitting with my hand in a little box. I’ve been promised that in roughly 30 minutes I’ll have nails that are shaped, buffed, and painted—not by a human, but by an AI-powered robot. It feels like an episode of The Jetsons come to life, but the truth is that the AI boom has officially entered the physical world. Most of us interact with artificial intelligence through screens—Gemini drafts our emails, ChatGPT summarizes our docs—but behind the scenes, engineers are racing to give AI hands and feet. Robots already pack boxes in warehouses and make guacamole in fast-food kitchens. Soon, they will be washing dishes, taking care of pets, and …