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I revisited my definition of strategy several years ago and realized recently that I hadn’t written about it—just presented it privately to executive teams in the context of my strategy work with them. I decided to rectify that oversight by writing this Playing to Win/Practitioner Insights (PTW/PI) piece on it called Revisiting my Definition of Strategy: Compelling Desired Customer Action. And as always, you can find all the previous PTW/PI here. Need for a DefinitionFor any field to develop, the terms used in the field must be defined. Otherwise, participants can’t discuss the field intelligently, and it is therefore hard for the field to advance. I experienced that phen…

The U.S. Centers for Disease Control and Prevention (CDC) has updated and expanded a food safety alert regarding possible Listeria contamination in several prepared pasta meal products. The extent of the outbreak is now known to have occurred in at least 15 states and has unfortunately resulted in multiple deaths. Here’s what you need to know. What’s happened? On Friday, the CDC issued a new alert along with an expanded list of prepared pasta meal products that may be contaminated with Listeria, a potentially deadly bacterium. According to an accompanying CDC tracking page, there have now been 20 cases of Listeria believed to be related to the outbreak. Th…

A few years back, Deanna Conley had just moved to Newport, Rhode Island with a 3-month-old and 3-year-old. She soon joined a focus group for a new type of club forming in her area. This club—part daycare, part adult coworking space, and a little bit gym—would fulfill Conley’s post-moving needs: It offered community in a town where she knew no one, a space to work as a small business owner without an office, and affordable childcare. “The cost of a nanny was really prohibitive for us,” Conley says. Her older son had been in traditional daycare prior to the family’s move, but Conley thought this club might be a bit different. “I was really interested in and excite…

Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday. When Mary Beth Laughton became president and CEO of Recreational Equipment, Inc. (REI) earlier this year, she inherited an organization with a rich heritage: REI was founded in 1938 by Lloyd and Mary Anderson, who joined some fellow outdoor enthusiast friends to buy ice axes that were only availabl…

Delivering feedback as a leader can feel challenging, but with the right training and awareness, you can set yourself up for success. In this article, industry leaders share the common mistakes they’ve observed and practical tips that can help you communicate feedback more effectively and constructively to foster a more productive work environment. Focus on Behavior, Not Character When feedback judges the individual—and not the action—a poor outcome is almost guaranteed. “You’re not a team player” is an example of feedback that makes an assertion about a person’s character. The receiver of this feedback is likely to experience a “fight, flight, or freeze” response …

Here are two high-level truths essential to understanding the present and future of robotics. First, we want robots to work for us. Second, when it comes to work, humans have three historical blueprints for recruiting labor: animals, through the process of domestication; other humans, through employment, but also subjugation and outright enslavement; and machines, through the development of physical systems for performing actions. Why does this matter to understanding the present and future of robotics? While we’ve created an astonishing diversity of machines in the broadest sense, those first two blueprints for recruited labor—animals and other humans—have so far do…

Experience sharpens judgment, boosts productivity, and teaches lessons that only come from years on the job. Yet, despite its value, companies continue to undervalue those with the most experience to offer. Employers have spent the past decade championing inclusivity. Yet, our latest survey of 1,000 Americans over 50 by DateMyAge found that 73% of over-50s feel treated as if their best years are already behind them, and 62% believe that employers have written them off professionally. Ageism isn’t just a workplace issue. It’s a cultural one. We wanted to explore it more deeply to challenge the idea that life and ambition have an expiration date. Age bias, som…

Despite being one of the most celebrated and influential architects of all time, Frank Lloyd Wright has never had what may be one of the top indicators of cultural importance: a Hollywood biopic. That may soon change, as the Frank Lloyd Wright Foundation has recently struck a licensing deal with Hollywood production company Galisteo Media to bring Wright’s story to the big screen as a movie. “He was the greatest American architect. He was incredibly ambitious and headstrong and visionary. He also was a flawed person, and his life was filled with triumph and tragedy,” says Rob Rosenheck, cofounder of Galisteo Media. “This is a big gap in American popular culture that w…

The real AI story in most organizations isn’t about algorithms; it’s about habits. New tools arrive with impressive demonstrations and confident promises, yet the day-to-day routines that decide what gets attention, who can take a risk, and what counts as a “good job” tend to remain the same. Leaders set up special units, roll out training, or look for quick savings, only to find that the old culture quietly resets the terms. When that happens, early gains fade, adoption stalls, and cynicism grows. This article draws on our forthcoming book to look at three recurring myths that help prop up existing cultures and prevent the deep transformations that are needed to supp…

There has been a lot of chatter about A24’s takeover of the Cherry Lane Theatre. What might seem a quirky side project for the independent studio known for Lady Bird, Uncut Gems, and Hereditary is in reality a sharp, shrewd move in an industry facing disruption and streaming fatigue. Live performance is one of the few cultural experiences that can’t be automated, replicated, or played on demand. By stepping into theater, A24 is hedging against an AI-saturated future while also deepening its cultural footprint. When the deal was first announced in late 2023, the scuttlebutt was rooted in practicalities. “It’s all about creative synergies,” was one refrain. “They’re divers…

With more than 30 years in digital transformation, I’ve seen technology cycles come and go. And the latest wave I’m seeing is AI-powered automation. It promises sweeping gains in productivity, but without ethical guardrails, it risks undermining the trust leaders depend on to grow. That’s why leaders can no longer treat ethics as an afterthought. Automation isn’t just a technical upgrade. It is a human, cultural, and reputational challenge. The choices that leaders make today will determine whether automation drives sustainable progress or fuels mistrust and inequity. The promise and the peril Automation has a lot of benefits. It can free workers from repetitiv…

“Climate tech” isn’t a thing. It has shifted in recent years from a category to define clean energy companies to an umbrella phrase that loses meaning the more we use it. Granted, the term is everywhere: inserted into VC pitch decks, plastered on billboards along highways from San Francisco to Austin to Boston, wedged into government policy papers, and featured prominently on conference agendas. Media properties from CNBC to GreenBiz rely on it as a traffic-driving category. And there’s a reason why. A changing climate is the most complex and vast challenge and opportunity confronting our society today. That also means we can’t afford ambiguity. We need accountabi…

Every year, 12.5 million travelers pass through South Station, Boston’s 126-year-old transportation hub, to hop on Greyhound buses, Amtrak trains, and the commuter rail. But the station hadn’t been renovated in 30 years, and looked worn, industrial, and dated. For decades, the city of Boston has been working on an ambitious urban infrastructure redevelopment project to reimagine the city’s downtown. It recently unveiled a stunning transformation of South Station that includes a redesigned transportation hub as well as a 51-story tower that will house luxury condos, offices, a rooftop garden, and a high-end restaurant. For the hundreds of thousands commuters wh…

A new type of window on the verge of mass production in the United States will provide a new vision for architects and builders seeking to marry design with energy efficiency. This window, made from millimeter-thin glass panels, can achieve exceptional energy efficiency scores and make a significant difference in global emissions. Buildings account for about 30% of global energy consumption, and about half of the energy use in residential and commercial buildings is used for heating and cooling. Corning, the firm that developed Gorilla glass in 2007 for Apple iPhones, helped refine the mass-manufacturing process based on material discoveries made at Lawrence Berk…

As news worsens, the potential for comedy rises. No one understands this inverse relationship better than the team behind The Onion, which has channeled today’s dystopian political slide into banger headlines (“The President Spends Entire U.K. Trip Trying To Figure Out Where He Knows Prince Andrew From”). The news site has attracted nearly 54,000 subscribers since its relaunch last year, and is on track to generate $6 million in revenue in 2025, according to The Wall Street Journal. Which is why it seemed particularly comical when, in May, the satirical news outlet issued a press release announcing a “foray into advertising” in order to “expand its marketplace dom…

From the constant LinkedIn updates of ex-colleagues climbing the corporate ladder, to friends hitting career milestones or landing their dream roles . . . it’s easier than ever to feel professionally “behind.” There’s a name for that feeling you can’t shake: career dysmorphia. You’ve probably heard of body dysmorphia (an actual medical diagnosis) or money dysmorphia (not a medical diagnosis). Career dysmorphia is an anecdotal term that follows a similar line of thinking: a disconnect between someone’s professional achievements and their perception of their worth. Some classic signs: You hold back from going for promotions because you feel unprepared, even w…

In part three of How YouTube Ate TV, Fast Company’s oral history of YouTube, new parent Google confronts the messy issues standing in the way of the video streamer’s long-term viability. As Viacom sues over YouTube users’ unauthorized uploading of intellectual property, Google and YouTube engineers simultaneously build technology that will save the business. Called ContentID, it lets copyright holders remove their work—or, better yet, leave it up and benefit from its monetization. YouTube also sets viewership goals that are even more wildly audacious than the ones it’s already achieved. First, though, Google has to convince even its own employees that buying the video…

We’ve all heard the saying, “When you change the incentives, you change the behavior,” and most of us even believed it at some point. But with experience, you find that human behavior doesn’t fit into such neat little boxes. People act the way they do for all kinds of reasons, some of them rational, some of them not. The truth is that incentives often backfire because of something called Goodhart’s law. Once we target something to incentivize, it ceases to be a good target. A classic example occurred when the British offered bounties for dead cobras in India. Instead of hunting cobras, people started breeding them which, needless to say, didn’t solve the problem. …

I think these hiring managers are playing in my face. I’ve been on the hunt for a new gig for a large chunk of this year, and it feels like I’ve seen it all. I’ve watched some appealing job listings be pulled down within hours, while others sit stagnantly for months. I’ve heard tales of scammers trying to dupe job seekers; legit employers advertising phantom roles to collect talent data and present an illusion of company growth. These days, the job market is feeling like the wild wild west out here — and there’s no catchy Will Smith bop to dance along to. Navigating that treachery is hard enough. But I’ve managed on a few occasions to escape the black hole of app…

Apollo, the humanoid robot, stands nearly 6 feet tall. It can lift up to 55 pounds and operate 22 hours a day, seven days a week. Apptronik’s design is meant to fit into preexisting workspaces, which means Apollo can help with everything from warehouse labor to household chores. Mercedes-Benz and electronics manufacturer Jabil have already deployed it alongside their human employees—and your workplace may be next. The Apollo is a winner of Fast Company’s 2025 Innovation by Design Awards. View the full article

The room is silent. All eyes are on you. Your heart races, but as you take a deep breath, confidence replaces the nerves. You begin to speak, not just to inform, but to captivate. Public speaking isn’t an innate talent; it’s a skill that can be mastered. With the right techniques, anyone can transform into a compelling speaker. Research shows that 77% of people experience anxiety around public speaking, yet confidence and clarity can be learned. I frequently speak publicly, addressing teams of executives, industry leaders, and students. As a seasoned financial services executive with two decades of leadership experience and the two-time author of Wisdom on the Way to…

As AI talent salaries soar into the stratosphere—with new graduates commanding $200K+ and Meta dishing out $100M+ compensation packages—many early-stage founders are wondering: How can you build a frontier technology company when single individuals are getting paid well more than the average Series A total financing? As a partner at Bison Ventures, I back founders working in deep tech, particularly those using AI. I’ve seen firsthand the challenges startup teams are experiencing competing with Big Tech compensation packages flush with stock options. Assuming the only way to win is to outbid is a losing strategy. Here’s the advice I share with founders. In this pie…