What's on Your Mind?

I vividly remember the first time that I buckled my 8-year-old son into a 4,000 pound, AI powered robot, pressed a button, and sent us careening through the streets of San Francisco with no one behind the steering wheel. We were riding a Waymo, one of the first self-driving cars to offer public rides in selected U.S. cities, our own city of San Francisco included. After a few minutes of riding, I asked my son what he thought. “I feel . . .” he said, taking a long pause before responding, “. . . uncomfortable. But, it’s really cool!” I suspect he’s not alone in feeling that way. According to data from AAA, 61% of Americans consider themselves “afraid” to ri…

According to the National Association of Corporate Directors, boardrooms today face a dizzying list of risks: economic volatility, geopolitical tensions, cybersecurity threats, technological disruption, and a tightening labor market. But the one risk too often overlooked? That businesses rely on healthy people and healthy communities. Despite spending more on healthcare than any other nation, the U.S. is falling behind on nearly every major health indicator. Life expectancy is declining, chronic illness is rising, and access to care remains uncertain for one in four Americans. These aren’t just public health issues. They’re economic issues. They weaken our workforce, …

A new business infrastructure is emerging with enormous potential impact but almost no conscious design. In this new world, algorithms negotiate with algorithms, making decisions that shape markets, determine the course of careers, and decide whether companies succeed or fail. Humans, meanwhile, risk being left to watch from the sidelines. On LinkedIn, posts written by AI models are liked by bots and commented on by AI assistants. In recruiting, candidates use AI to draft résumés while companies use AI to evaluate them. In procurement, some organizations are already using AI to draft requests for proposals, or RFPs—detailed documents that invite vendors to bid on supp…

Not long after U.S. housing prices reached a record high this summer – the median existing home went for US$435,000 in June – President Donald The President said that he was considering a plan to make home sales tax-free. Supporters of the idea, introduced by U.S. Rep. Marjorie Taylor Greene as the No Tax on Home Sales Act in July, say it would benefit working families by eliminating all taxes on the sales of family homes. But most Americans who sell their homes already do so tax-free. And the households that would gain most under The President’s proposals are those with the most valuable real estate. As a legal scholar who studies how taxes affect racial and …

When Allison Whalen returned from parental leave years ago, she found her corner of the business in shambles. Her direct reports were frustrated, her projects had stalled, and she felt the weight of disruption on both sides. Curious whether her experience was unique, she asked around. The response was striking: The number-one reason employees left their companies after parental leave wasn’t lack of policy—it was career derailment caused by how leave was managed. That “aha” moment led her to found Parentaly, a company that helps thousands of employees and managers navigate parental leave through pre-leave planning, return-to-work support, and manager training. With cli…

The economic consequences of the current federal government shutdown hinge critically on how long it lasts. If it is resolved quickly, the costs will be small, but if it drags on, it could send the U.S. economy into a tailspin. That’s because the economy is already in a precarious state, with the labor market struggling, consumers losing confidence and uncertainty mounting. As an economist who studies public finance, I closely follow how government policies affect the economy. Let me explain how a prolonged shutdown could affect the economy—and why it could be a tipping point to recession. Direct impacts from a government shutdown The partial government shu…

Artificial intelligence is doing more than just automating workflows in 2025: It’s dismantling the very idea of education. Once seen as one-time achievements, a bachelor’s degree, a professional certificate, or an annual corporate training session, are no longer guarantees of relevance in a world where knowledge ages almost as quickly as technology itself. Nearly half of talent development leaders surveyed in LinkedIn’s 2025 Workplace Learning Report say they see a skills crisis, with organizations under pressure to equip employees for both present and future roles through dynamic skill-building, particularly in AI and generative AI. Likewise, the AI in education mark…

The rise of artificial intelligence in recent years, along with the surge in AI-generated online content, has given more credibility to a decades-old conspiracy theory known as the Dead Internet Theory. It holds that most of the content we encounter online isn’t actually produced by living humans but by lifeless bots. AI is increasingly turning the once-fringe theory into a reality, but even today, at least one of the participants—the living, breathing observer browsing the web on the other side of the screen—is still usually a real, sentient being. Yet this may not be true for much longer. Thanks to AI systems’ increasing reliance on a technology known as headl…

Some good news on the weight-loss front: Customers can now go to Costco to get Ozempic and Wegovy, brand-name injectable prescription drugs manufactured by drug maker Novo Nordisk, which contain the same active ingredient: semaglutide. The Danish pharmaceutical firm announced Friday that both are available at the big-box retailer’s pharmacies nationwide, for $499 for a month’s supply—the same price as sold in CVS, Walmart, and the company’s direct-to-consumer website. You’ll still need a prescription to buy the drugs. Fast Company has reached out to both Costco and Novo Nordisk for comment. Also—Costco is offering a 2% discount for both Costco executive member…

When it’s time to face the day first thing in the morning, everybody needs information—about the weather, their calendar, and what’s going on. Most of us get all this information manually, building habits like listening to the radio, browsing various news and media apps, and checking schedules. But a storied few have personal assistants who will curate all of that, creating a highly personalized set of prioritized information. That, as far as I can tell, is exactly what ChatGPT Pulse is supposed to be: a digital assistant in the true sense of the word. Pulse is a new feature in ChatGPT that’s available initially only to ChatGPT Pro subscribers (that’s the $200 monthly…

The launch of a digital art department at upscale auction house Christie’s was precisely as well-publicized as its eventual shuttering was devoid of fanfare. On March 11, 2021, Christie’s made history as the first major auction house to sell art in the form of a non-fungible token (NFT). Digital artist Beeple managed to offload his massive mosaic, Everydays: The First 5000 Days, for a whopping $69 million, generating hundreds of astonished headlines and getting those three letters, NFT, in front of untold scads of early-adopter eyeballs. It was the sale heard ’round the world, a starter pistol kicking off the NFT gold rush. Cut to last month, when Christie’s quiet…

It’s hard to believe, but we’re only a few weeks away from Halloween, and after that comes November—and the unofficial start of the holiday season. If you travel during this time, you’ll know that finding cheap flights can be difficult. To get the best prices, people traditionally turn to comparison sites like Kayak and SkyScanner. However, as artificial intelligence seems to be taking over everything, and the tech industry won’t stop shouting about its benefits, I decided to try three conversational AI tools to see if they could help me find the cheapest flight deal for the Thanksgiving period. Here’s how that went. Flights listed on ChatGPT The first tool I …

When a door broke loose on a new electric bus in Des Moines, Iowa, and nearly fell off, it was one in a long list of problems for the local transit agency. The city began using its fleet of seven electric buses, made by the startup Proterra, in 2021. The vehicles soon showed defects in the suspensions, weatherproofing, and wheelchair ramps. After only 18 months of use—and unsuccessful attempts to get the manufacturer to fix the problems—the agency had to pull them off the road. Other cities had similar issues. In Philadelphia, Proterra buses were sidelined in 2020 after the heavy batteries started to crack the vehicle chassis. (This summer, one of those vehicles s…

We don’t fully understand human biology. Not proteins, or cells or tissues—and certainly not how they all interact in the dynamic systems that make up our body. I believe AI is the answer to that problem. It offers the promise of a step-change in data analysis and eventually will understand our bodies’ processes at a fundamental level. It will “solve” biology. But it can’t be done by generalist large language models (LLMs) like ChatGPT. We’re going to need domain-specific agentic software that plans, acts, and adapts. The sort of AI that can support us across messy, multimodal workflows inherent to biological research. This is how we unlock the medicines and treat…

Culture change is a big topic—and a big consulting business. When I Googled “culture change consulting business,” three of top five (non-sponsored) responses were Bain, BCG, and McKinsey (in that order). Because changing culture is a prominent issue for executives—and often a very frustrating one—I decided to tackle it in this Playing to Win/Practitioner Insights (PTW/PI) called Culture Change Strategy: Three Rules for Making Change Happen. And as always, you can find all the previous PTW/PI here. The culture change consulting pitches It was fun to take a quick look at the culture change pitches of Bain, BCG, and McKinsey. Bain’s was aspirational: “Culture is b…

Lots of work situations require some creativity. A client needs a nonstandard solution to a problem. A colleague is stuck in a dispute with their supervisor. You’re writing an article and you need to find a third good example of the concept you’re describing (see what I did there?). You may have the occasional brilliant insight, but then look on in dismay at all of the mediocre ideas you come up with in times of need. Is there something you can do to come up with better ideas? The answer is, “sort of.” Quantity over quality First off, don’t fret if you feel like most of the ideas you generate when trying to solve a new problem are bad. Research on creativit…

Fast-food companies, beware: Gas stations and convenience stores are coming for your customers. Fireside Market, a Wisconsin convenience store chain, announced a new store concept in Slinger, Wisconsin, designed to sell more burgers and less gas. It has a drive-through, curbside pickup area, and gourmet menu items—and it’s a model of the convenience store of the future. Fireside Market’s burger and sandwich menu is several steps up from the outdated idea of day-old taquitos spinning on a rotating food warmer at the local convenience store. Instead, its menu has items like a burger topped with bacon, pastrami, and balsamic-onion jam, and a grilled-salmon sandwich. …

When Ben Stiller goes out to dinner, he drinks between one and three Shirley Temples. But a fully-grown adult ordering a classic child’s beverage can elicit funny looks. So, to help cut the stigma, and the sugar, the actor, director, and producer launched his own soda company last month—called Stiller’s Soda—with a grown-up version of a Shirley Temple as one of its three flavors. He simply wanted a version “that he could feel good about drinking himself,” says Stiller’s Soda cofounder Alexander Doman, a serial food and beverage entrepreneur. Stiller’s isn’t the only soda company suddenly flirting with the Shirley Temple. In the past year, soda powerhouses and…

Those AI tools are being trained on our trade secrets. We’ll lose all of our customers if they find out our teams use AI. Our employees will no longer be able to think critically because of the brain rot caused by overreliance on AI. These are not irrational fears. As AI continues to dominate the headlines, questions about data privacy and security, intellectual property, and work quality are legitimate and important. So, what do we do now? The temptation to just say “No” is strong. It feels straightforward and safe. However, this “safe” route is actually the riskiest of all. An outright ban on AI is a losing strategy that creates more problems than it solves. It fost…

Like many ambitious tech companies before it, OpenAI introduced itself to the culture at large with big claims about how its technology would improve the world—from boosting productivity to enabling scientific discovery. Even the caveats and warnings were de facto advertisements for the existential potential of artificial intelligence: We had to be careful with this stuff, or it might literally wipe out humanity. Fast-forward to the present day, and OpenAI is still driving culture-wide conversations, but its attention-grabbing offerings aren’t quite so lofty. Its Sora 2 video platform—which makes it easy to generate and share AI-derived fictions—was greeted as a TikTo…

For leaders today, the pressure to do more with less feels relentless. Leaner teams, flatter organizations, and the rise of productivity tools such as Slack, Notion.ai, and Monday.com promise efficiency but often deliver the opposite: more reporting, more deliverables, and the demand to be “always on.”​​Organizations are increasingly falling into the “acceleration trap,” taking on too much too quickly and undermining their effectiveness and well-being. Sandra, a senior leader in the tech sector, saw this firsthand. After a reorganization left her team stretched thin, she slipped into a “9-9-6” routine—working nine to nine, six days a week. Gallup’s research shows unma…

Some 99% of hiring managers in the U.S. say they’ve used AI in some form during the hiring process, a 2025 report reveals. AI can whiz in and speed up cumbersome workflows (or make them disappear altogether). But after Fast Company spoke to several hiring managers and chief human resources officers to understand how HR is using AI to hire today, it became clear that for every benefit that AI offers there’s a human cost. In this piece paid subscribers will: Get a step-by-step guide outlining how AI is reshaping hiring—and who gets jobs. Learn what HR is doing to ensure hiring remains as fair as possible across the workforce. What job seekers can do to ma…

Walk into any grocery store to stock up for Halloween and you will discover that, for chocolate treats, you have two basic choices: Will it be Mars or Hershey? I often buy both, but that is beside the point. The point is that the two giants compete for market share, but both enjoy robust sales. In other words, a relatively stable duopoly defines the U.S. chocolate candy market. But it wasn’t always like this. Before the 1960s, the Hershey Chocolate Corp. reigned supreme as the undisputed chocolate king. It was in that decade that Mars went for Hershey’s jugular. Hershey Chocolate’s response brought lasting change to its candy business, the local community,…