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Nearly every company I work with is focused on using AI to drive productivity and efficiency. They are starting to see real gains, and that’s leading to excitement about AI’s future potential. However, AI used to drive efficiency is only the starting line, and there’s real risk if we stop there. In my work with Fortune 500 leaders across the C-suite, from chief HR officers (CHROs) to CTOs and CMOs, I’ve seen that the very best organizations recognize a bigger opportunity: using AI to help managers build connection and trust with their teams. The companies that are able to leverage AI both to drive efficiency gains and to build highly motivated teams will be the ones that …

The cracks in postmodern economic theories are visible. They’ve spilled into politics, with governments slashing budgets worldwide. The spark came from Richard Thaler (Nudge) and Daniel Kahneman (Thinking, Fast and Slow), but the roots run deeper. In 1978, Herbert Simon won the first Nobel Prize for behavioral economics. Thaler later brought the field into public view with his “anomalies” articles in the Journal of Economic Perspectives between 1987 and 1990. The message was clear: People act based on their environments. Psychology had already demonstrated this in clinical practice; economics eventually followed. With that, homo economicus—the hyperrational ac…

When we first started Little Spoon, our mission was clear: Make fresh, healthy food accessible at every age and stage of early childhood. But we quickly realized checking the proverbial boxes alone (nutritious: check, convenient: check) wasn’t enough. After all, parents are inundated with options—the decision fatigue surrounding parenting choices is overwhelming. What makes a brand stand apart isn’t utility; it’s the ability to understand and affirm who your customer is (and hopes to be). Parents want to feel emotionally supported, seen, and confident in their decisions, particularly within the vast excess of parenting advice in 2025: chock full of dated narrative…

Amid the mass layoffs in tech and retail in the past month, YouTube’s CEO Neal Mohan sent out a recent internal memo that he’s also looking to lay off employees—who volunteer. Mohan details how YouTube is undergoing a major AI-focused reorganization and introduces a “Voluntary Exit Program” with a severance package to eligible YouTube employees. This voluntary exit deal has been couched as an opportunity for employees, but it’s really just a buyout. Companies have long used this strategy as a way to reduce headcount, usually to avert traditional layoffs. For employees approaching retirement, voluntary severance may be a great opportunity, a wonderful deus ex machina l…

Most people care about fairness at work and want to support colleagues who face marginalization—for example, people of color, women, and people with disabilities. Our research has found that 76% of employees want to be allies to co-workers who face additional challenges, and 84% value equity. That’s in line with a 2025 national survey that found 88% of employees supported employers offering training on how to be more inclusive. So why doesn’t that support always turn into action? Our new study in the Journal of Workplace Behavioral Health points to one reason: Some people may freeze with worry because they feel like a fake. Specifically, they feel like they don’t …

The Federal Reserve cut its benchmark interest rate by a quarter point Wednesday for the third time since September, bringing its key rate to about 3.6%, the lowest in nearly three years. Before September, it had gone nine months without a cut. The benchmark rate is the rate at which banks borrow and lend to one another, and the Fed has two goals when it sets the rate: one, to manage prices for goods and services, and two, to encourage full employment. The benchmark rate also affects the interest rates consumers pay to borrow money via credit cards, auto loans, mortgages, and other financial products. Typically, the Fed might increase the rate to try to bring down infla…

The people of New York have spoken. In electing Zohran Mamdani mayor, they voted for generational change, democratic socialism, and joyful pop-culture politics. The historical significance of Mamdani’s victory will be parsed for days, weeks, and years to come. But the people of New York did not just elect a mayor, they also voted to change the way housing gets built in one of the tightest housing markets in the United States. Voters passed three ballot initiatives designed to speed up and increase housing production by an even greater margin than Mamdani’s victory. With these ballot initiatives, Mamdani also won a huge victory—one he didn’t even campaign for, th…

Let’s be honest: No matter your perspective, taking in news these days tends to be a pretty tiring experience. At best, it’s a bit boring. At worst, it’s anxiety-inducing and mind-melting, often leaving you with more questions than answers. This week, a whole new kind of news app is officially breaking cover. And, I know—yadda yadda yadda, right? Another “earth-shattering” news app with more of the same as every other app before it? I had the same thought when I first came across this. Then I started to actually use it. And man alive, lemme tell ya: This is not like any other news app I’ve ever encountered. It’s fresh, it’s interesting, and it’s absolutely…

Despite the now widespread use of AI in workplaces, workers aren’t actually becoming more productive, according to a new survey led by Stanford Social Media Lab and BetterUp Labs. The report finds that while employees are using modern AI tools more than ever, they’re using them to create subpar work. The new report calls the phenomenon “workslop,” which it defines as “AI-generated work content that masquerades as good work, but lacks the substance to meaningfully advance a given task.” In other words, it’s thoughtless, sloppy work that someone will eventually have to clean up. The problem is widespread up and down the corporate ladder. Per the report, 40% of emp…

Starting a new job can be exhilarating and stressful at the same time. You are excited to meet new people, take on new responsibilities, and grow. You also want to demonstrate to your new employer that they made the right choice by hiring you. So, how do you put your best foot forward? Perhaps the most important thing to remember about that impression is that how you do things is more important than what you accomplish in those first few weeks. You are helping your new colleagues to get to know what it is like to work with you. This approach is valuable whether you’re entering the organization near the bottom or the top of the org chart. Listen first When …

We were promised empathy in a box: a tireless digital companion that listens without judgment, available 24/7, and never sends a bill. The idea of AI as a psychologist or therapist has surged alongside mental health demand, with apps, chatbots, and “empathetic AI” platforms now claiming to offer everything from stress counseling to trauma recovery. It’s an appealing story. But it’s also a deeply dangerous one. Recent experiments with “AI therapists” reveal what happens when algorithms learn to mimic empathy but not understand it. The consequences range from the absurd to the tragic, and they tell us something profound about the difference between feeling heard and…

Across nearly four decades as a teacher, principal, superintendent, funder, and now leader of a large education nonprofit organization, the experience that most shaped my view of learning wasn’t a grand reform or a shiny new program. It was a Friday physics lab in Brooklyn. My students predicted a graph that couldn’t exist—a vertical line for velocity and time. What followed was confusion, debate, trial, and error. And then discovery: Velocity requires both displacement and time. That brief struggle taught me, the teacher at the time, more about how learning really happens than any policy memo ever has. That moment endures because it represents what school should unl…

Digital tools are a necessary part of work life for just about any office gig. But using too many apps, communication platforms, and other tools can be massively frustrating. And according to newly released research, switching back and forth between online systems is also a time thief. Localization platform Lokalise recently surveyed 1,000 U.S. white-collar workers from 11 industries to examine how digital tools impact professionals and how they feel about using a variety of online systems. Overwhelmingly, the report found that workers are frustrated by having to use many different platforms. Some 17% of workers say they have to switch platforms more than 100 ti…

After weeks (or months) of applying and interviewing for jobs, you finally land the role made for you. It’s a moment of celebration and relief—this feels like the finish line. But what happens if, mere days after starting, you think: Did I just make a huge mistake? Maybe the job description was misleading, maybe the culture feels off, or maybe you just can’t shake the sense that you simply made the wrong move. Should you immediately look for the exit? Or is it possible to turn things around and make the role work? Early job regret can be a common experience, but it’s also one that needs to be handled carefully, both for your career growth and your profession…

When asked, 88% of Americans will say they’re above average drivers. In the ability to get along with others, 25% of students rate themselves in the top 1%. When couples are asked to estimate their individual contributions to household work, the combined total routinely exceeds 100%. These are all statistical impossibilities. They’re also great examples of how we’re predisposed to overrate our abilities and contributions. As an aspiring CEO candidate, it’s important to have the humility to recognize your inherent, self-serving bias and counteract it through the following steps: Objectively assess your capabilities versus what’s needed Fill your skill gaps and gaug…

Universities have long launched startups in fields like software and biomedicine, but many are now taking increasingly prominent roles backing entrepreneurship around farming, food, and agricultural technology. Part of Purdue’s Applied Research Institute, DIAL Ventures hosts a fellowship aimed at digitizing the agriculture and food industry. The “venture studio” connects fellows with startup experience to corporate partners and university experts who help them hone businesses addressing real market needs, says Professor Allan Gray, the program’s executive director. “The problem is our incumbent companies who feed the world—they’re not digital-native, and so for th…

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It should be shocking to nobody that we’re dealing with an absolute surplus of AI consumables. Breakthroughs. Policy changes. New tools that promise to “10x your productivity.” Most of it is either too technical, too abstract, or just plain filler. You don’t need another wall of text, you need the signal. Luckily, there are a handful of AI newsletters that consistently deliver real value without taking up half your morning. (My editor wanted to make sure you knew about Fast Company’s own such newsletter, by senior reporter Mark Sullivan: AI Decoded. You can sign up for it here.) The Rundown AI: The Daily Scan If you have exactly five minutes between pouring…

Social Security Administration Commissioner Frank Bisignano was named to the newly created position of CEO of the IRS on Monday, making him the latest member of the The President administration to be put in charge of multiple federal agencies. As IRS CEO, Bisignano will report to Treasury Secretary Scott Bessent, who currently serves as acting commissioner of the IRS, the Treasury Department says. It is unclear whether Bisignano’s newly created role at the IRS will require Senate confirmation. The Treasury Department said in a statement that Bisignano will be responsible for overseeing all day-to-day IRS operations while also continuing to serve in his role as commissio…

You’ve decided to start a solo business. Congratulations! I’ve been a solopreneur for years and love being my own boss. My decision to become a full-time freelance writer happened overnight. I lost my full-time job at a marketing agency. Looking around, the job market seemed bleak. Working for myself was a way to start earning money immediately to pay bills. However, I’d been thinking about a solo business for months. So while the timing wasn’t my decision, it was a direction I was headed anyway. I had been freelancing alongside my 9-5 job for a few years, so I had the “infrastructure” in place to turn my side hustle into a full-time business. What you nee…

When the camera was invented in 1826, many people thought painting would die. But it didn’t. Instead, painters found new ways to express themselves. Painters reinvented expressionism, impressionism, and abstract art. Monet, Munch, and later Picasso, all thrived after the camera arrived. When personal computers became common in the 1980s, there was fear that creative thinking would become less valuable. But computers opened the door to digital design, animation, and new forms of storytelling. Studios like Pixar, founded in 1986, showed how technology could help artists create worlds that were impossible before. When Photoshop launched in 1988, photographers worri…

In this final chapter of How YouTube Ate TV, Fast Company’s oral history of YouTube, the platform migrates from computers and phones to the biggest screen in the house: the living-room TV. It also takes on TikTok with brief videos called Shorts and becomes a major destination for podcasts. And it begins to tackle one of its greatest opportunities—albeit a fraught one—by incorporating AI into the creation process. To succeed, it will have to do this without losing the human element that made YouTube a phenomenon in the first place. Comments have been edited for length and clarity. Read more ‘How YouTube Ate TV’ Part one: YouTube failed as a dating site. This…