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Yesterday, customers of Verizon Communications across the country picked up their phones only to discover that they had no service. Calls, texts, and the internet simply didn’t work. Verizon now says the underlying issue has been resolved. But just what caused it, and will Verizon compensate customers for the outage? Here’s what you need to know. What happened? On Wednesday, a little after noon ET, customers around the country began taking to social media to report that they had lost Verizon service on their phones. Calls and texts could not be made or received, and internet access was nonexistent. Many iPhone owners on Verizon’s network saw the “SOS” ico…

The Food and Drug Administration (FDA) is investigating a salmonella outbreak linked to dietary supplement powder that left 45 people sick and a dozen people hospitalized across the country. In the wake of the outbreak, New York-based Superfoods, Inc. has issued a voluntary recall of Live it Up-brand Super Greens dietary supplement powder in the original and wild berry flavors. However, the FDA cautions that additional products might join the recall during its investigation. “To determine a source of contamination, FDA is conducting a traceback investigation of products ill people reported consuming before becoming ill and is working with state partners to sample…

I was born an only child, but now I have a twin. He’s an exact duplicate of me—down to my clothing, my home, my facial expressions, and even my voice. I built him with AI, and I can make him say whatever I want. He’s so convincing that he could fool my own mother. Here’s how I built him—and what AI digital twins mean for the future of people. Deepfake yourself From the moment generative AI was born, criminals started using it to trick people. Deepfakes were one of the first widespread uses of the tech. Today, they’re a scourge to celebrities and even everyday teenagers, and a massive problem for anyone interested in the truth. As criminals were …

Elon Musk’s AI chatbot Grok won’t be able to edit photos to portray real people in revealing clothing in places where that is illegal, according to a statement posted on X. The announcement late Wednesday followed a global backlash over sexualized images of women and children, including bans and warnings by some governments. The pushback included an investigation announced Wednesday by the state of California, the U.S.’s most populous, into the proliferation of nonconsensual sexually explicit material produced using Grok that it said was harassing women and girls. Initially, media queries about the problem drew only the response, “legacy media lies.” Musk’…

Noodles & Company is set to close additional restaurants. In a January 12 press release, Noodles & Company announced plans to close between 30 and 35 restaurants in 2026, with the aim of improving financial health and profitability. As of December 30, 2025, the fast-casual noodle chain had 340 company-owned restaurants and 83 franchise restaurants. The eatery already reduced its footprint last year, when it closed 42 restaurants (33 were company-owned, and nine were franchise locations). “Decisions like this are made thoughtfully and with a long-term view of the business,” Joe Christina, CEO and president of Noodles & Company, shared in the company pre…

In 2025, employers cited artificial intelligence as the rationale for nearly 55,000 layoffs at companies like Amazon and Microsoft. And with the new year barely underway, we’re already seeing a new crop of AI-related job cuts. Citigroup is cutting over a thousand jobs, according to Bloomberg, and in a memo this week, CEO Jane Fraser warned of more layoffs later this year. “Over time, we can expect automation, AI and further process simplification to reshape how work gets done,” she added. Meanwhile, Meta is conducting more layoffs in its virtual reality division, cutting about 1,500 jobs as part of a broader strategic shift to invest further in AI. Given these r…

Welcome to AI Decoded, Fast Company’s weekly newsletter that breaks down the most important news in the world of AI. I’m Mark Sullivan, a senior writer at Fast Company, covering emerging tech, AI, and tech policy. This week, I’m focusing on how and why AI will grow from something that chats to something that works in 2026. I also focus on a new privacy-focused AI platform from the maker of Signal, and on Google’s work on e-commerce agents. Sign up to receive this newsletter every week via email here. And if you have comments on this issue and/or ideas for future ones, drop me a line at sullivan@fastcompany.com, and follow me on X (formerly Twitter) @thesullivan. …

An ailing astronaut returned to Earth with three others on Thursday, ending their space station mission more than a month early in NASA’s first medical evacuation. SpaceX guided the capsule to a middle-of-the-night splashdown in the Pacific near San Diego, less than 11 hours after the astronauts exited the International Space Station. Their first stop was a hospital for an overnight stay. “Obviously, we took this action (early return) because it was a serious medical condition,” NASA’s new administrator Jared Isaacman said following splashdown. “The astronaut in question is fine right now, in good spirits and going through the proper medical checks.” It was an…

2025 unleashed the enormous potential of AI. According to Pew Research, 62% of adults say they interact with AI at least several times a week, and 73% of U.S. adults say they are at least a little bit willing to let AI assist with their day-to-day activities. However, while most people today use AI primarily for answering their questions or researching products to buy, the real opportunity isn’t in better search functionality alone. In the consumer tech industry, we are at the threshold of a generational opportunity to leverage AI to make people’s lives better and more meaningful, saving them time on what they need to do so they can focus on doing what they want to do…

A reader asks: A while back, an employee who reported to me (I’m a man) became visibly pregnant soon after she started. But she never brought it up. Not with me, not with HR, not with anyone. I didn’t ask her about it, though nearly everyone else in our office asked me. I cringed when I responded since it was obvious she was pregnant but I felt that I needed to protect her privacy. I felt like I was walking around on pins and needles with this very obvious elephant in the room. Her job description included occasionally lifting objects up to 40 pounds, and the only way I treated her differently was that I went out of my way to pick up anything remotely heavy. E…

A self-described “rat pack” of five “food-loving journalists” just bought the trademark to the defunct food magazine Gourmet, updated it for the modern reader, and brought it back as an online newsletter—all without consulting the magazine’s former publisher, Condé Nast. And if you didn’t know that already, you might’ve been able to guess it from the publication’s new wordmark. The logo looks nothing like what you’d expect from the magazine that shuttered in 2009. Instead of a crisp, delicate script, this wordmark is unapologetically blocky, chunky, and weird. It’s more reminiscent of forgotten sheet pan drippings: certainly not pretty too look at, but more delicious …

For professionals looking to moodboard, but sick of juggling Instagram lists and Pinterest boards, Cosmos arrived in 2023 to woo millions of users in an otherwise crowded market. With a pared-back design, and an algorithm trained on a carefully seeded list of creatives, it topped the Design category in the App Store, and the company reports it’s now used by creative teams at companies including Nike, Apple, and Amazon, who snag over 10 million pieces of content a month from across the internet for their collections. This growth has been enough to raise a $15 million Series A from Matrix Partners, GV, Accel, and Squarespace CEO Anthony Casalena, as the company con…

The most qualified marketing candidates already know how to spot a bad ad. They scroll past headlines that don’t resonate, tune out vague language, and ghost messages that feel robotic. And when your job post reads like a corporate compliance document instead of an invitation to do meaningful work, they won’t even click. More than 80% of job seekers check company reviews and ratings before applying, according to Glassdoor. And it’s not just about perks: Edelman’s Trust Barometer found that nearly 6 in 10 employees choose where to work based on shared values. These aren’t surface-level preferences; they signal a deeper shift in expectations. Candidates want a reason to…

Like many industries, architecture has jumped on the artificial intelligence bandwagon. AI tools are becoming everyday parts of the practice of architecture, from iterating design concepts to optimizing floor plans to accelerating the creation of construction documents. Some architecture firms are even branding themselves as “AI-driven.” AI’s infusion into architecture is well underway, but it’s also an ongoing process. Firms are finding new ways of making these emerging tools work for the way they design buildings, while also grappling with what AI could do to a profession so dependent on actual human intelligence. Fast Company asked architects from some of the top f…

A great, fictional man once declared: “I believe virtually everything I read.” David St. Hubbins, lead singer and guitarist of Spinal Tap, mocked the earnest confidence of rock stars in the same way AI futurists are now mocking critical thinking itself. Right now, most of the tech industry has adopted St. Hubbins’ line without the irony. Google is embedding AI into Chrome. Tech leaders are declaring the end of websites. Hundreds of links will collapse into single answers, traffic will disappear, the open web gets hollowed out. The future belongs to whoever wins inclusion in the AI’s response, not whoever builds the best site. Sigh. We spent the last decade le…

The blockchain is coming to Wall Street. The New York Stock Exchange (NYSE) said on Monday that it was developing a platform to trade tokenized securities, digital representations of assets like stocks and bonds. But exactly when the 233-year-old financial institution will turn it on is still up in the air. Supporters of the technology argue that the change could modernize the NYSE, giving traders some of the same advantages that are enjoyed by investors in the cryptocurrency world. But Wall Street stalwarts are wary of altering a system that has been the bedrock of securities trading for more than two centuries. Curious what the fuss is about? Here’…

This month, American shopping malls received another nail in the coffin. Francesca’s, the women’s fashion and accessories chain, has reportedly quietly begun shutting down all its stores. Here’s what you need to know. What’s happened? The women’s fashion and accessories chain Francesca’s has reportedly begun the process of going out of business, which will involve shutting down all of its stores. The news of the closures was first reported by Women’s Wear Daily. Per that report, a customer service representative confirmed it is currently closing all its stores, with liquidation sales underway. However, the chain has not broadly announced the news. Fast Co…

The Sundance Film Festival may be a little bittersweet this year. It will be familiar in some ways as it kicks off on Thursday in Park City, Utah. There will be stars, from Natalie Portman to Charli XCX, and breakout discoveries, tearjerkers, comedies, thrillers, oddities that defy categorization and maybe even a few future Oscar nominees. The pop ups and sponsors will be out in full force on Main Street. The lines to get into the 90 movies premiering across 10 days will be long and the volunteers will be endlessly helpful and cheery in subfreezing temperatures. But the country’s premier showcase for independent film is also in a time of profound transition after decades…