What's on Your Mind?

Aaliyah Arnold, the 21-year-old founder of BossUp Cosmetics, goes live on TikTok a few times a week. Each livestream will last anywhere from 4 to 12 hours. Thousands tune in to watch her pack mystery boxes for customers, give away products, and teach makeup tutorials. “I mix in music, jokes, giveaways, and real product demos so people feel like they’re hanging out with me while shopping,” Arnold tells Fast Company. Livestreaming now makes up 60% of her company’s total sales. Her biggest livestream to date hit $170,000 in sales, with more than 1 million viewers tuning in. Arnold is one of many solopreneurs on platforms like TikTok leaning into “live selling” to ge…

After Viagra came to market in 1998, women began clamoring for a drug of their own. But it has taken decades for the medical community to take women’s sexual health seriously—and even longer to develop and approve a drug that improves women’s libido. A new documentary called The Pink Pill: Sex, Drugs, and Who Has Control, premiering at the DOC NYC film festival, explores the fight to launch Addyi, a drug known as “the female Viagra.” Directed by Aisling Chin-Yee, the film follows Cindy Eckert, the founder of Sprout Pharmaceuticals, who worked for five years to bring Addyi to market, which she managed to do in 2015. But just as fascinating, the film explores society’s …

Every workplace seems to have one. A manager who goes silent for days, then suddenly reappears in the team chat the moment senior leadership checks in. They’ll swoop in to take credit for the work they hadn’t touched, and say, “Oh yes, we’ve been addressing that.” This type of boss shows up when there’s an audience, then vanishes as soon as the higher-ups leave. I’ve started calling them the performative manager, because that’s exactly what they are. The rise of the performative manager To performative managers, actually leading isn’t really the point. All they care about is looking like they’re leading. Performative managers care more about optics than outcome…

If you’ve ever taken a sick pet to the vet’s office, you know the pain of seeing your four-footed family member hurting. Then, of course, comes the secondary anguish of figuring how to pay for their veterinary care, which may have you wishing you’d ponied up for pet insurance. While Insurify reports that the average cost of a routine vet visit is about $138 for a cat and $214 for a dog, emergency veterinary care can run the gamut from $300 to $10,000, according to Marketwatch. The insurance industry touts pet insurance as the financial solution to the high cost of veterinary care. Like human health insurance, you pay monthly premiums so that your pet insurance wil…

What does it mean to be “smart” or “dumb”? Few questions are more deceptively complex. Most of us have strong opinions about what those words mean, but scratch the surface and it becomes clear that “smart” and “dumb” are slippery, subjective constructs. What seems smart to one person may strike another as naive, arrogant, or shortsighted. Worse still, our own perception of what’s smart can shift over time. Yesterday’s clever decision can look like today’s regrettable blunder. Take Jay Gatsby, for instance. His grand plan to reinvent himself, amass a fortune, and win back Daisy once seemed like the height of romantic intelligence; but in the end, it revealed itself…

Before Waymo was Waymo, it was Google’s self-driving car project. Starting in 2009, the effort spent many years in test mode—with humans in the driver’s seats ready to take over, just in case—that its vision of vehicular autonomy often felt far from practical reality. Since last year, however, Alphabet’s robotaxi service has begun to scale up quickly. It’s now fully open to the public in Atlanta, Austin, Los Angeles, Phoenix, and the San Francisco Bay Area. And today the company is announcing that it’s testing fully autonomous trips, sans human driver, in Miami, and plans to do so in Orlando, Florida; Dallas; Houston; and San Antonio in the coming weeks. For now, …

Over the last decade, dozens of cities have reshaped streets around cycling and slower, safer, healthier travel. Take Paris: at rush hour, boulevards that were once packed with cars are now filled with thousands of people on bikes, newly planted trees, and cleaner air. In a detailed new analysis, the urban design consultancy Copenhagenize ranked 100 global cities on how far they’ve come to make it easier to bike—examining everything from changes in bike infrastructure to whether cities are promoting cargo bikes for delivery and teaching kids to bike in school. Nearly all top-ranked cities are in Europe, where strong pro-bike policies have lowered speed limits, ad…

Today marks a milestone: my 250th “Playing to Win/Practitioner Insights” series post. Back on October 5, 2020, when I published the first piece in this strategy series, “The Role of Management Systems in Strategy,” I was simply responding to a client’s question and trying to provide practical advice on the often-ignored fifth box of the Strategy Choice Cascade. I had no idea that first post would be the launch of a series that reaches 263,000 people (at last count) on a weekly basis. It feels fitting for this 250th post to return to the original topic in Revisiting Management Systems: The Nervous System of Strategy. And as always, you can find all the previous Playing to …

Each year after Thanksgiving, people flock to TikTok to show off the elaborate sandwiches they build out of their holiday meal leftovers. The ritual, going strong for at least four years now, is often paired with a viral audio clip from the quintessential ’90s sitcom Friends describing the perfect sandwich made out of holiday leftovers. The sandwich, starring an extra slice of gravy-soaked bread in the middle, is known as “the moist maker.” This Thanksgiving, Heinz—maker of ubiquitous and inoffensive condiments like ketchup and mustard—is escalating matters considerably by introducing a squeeze bottle gravy designed to engineer the “ultimate Thanksgiving leftovers san…

The most anticipated quarterly earnings of the month will be announced on Wednesday, November 19, as AI chip giant Nvidia Corporation (Nasdaq: NVDA) reveals financial results for its 2026 fiscal third quarter. A lot is riding on these results—and not just for Nvidia. Investors are increasingly on edge about a possible AI bubble, and if Nvidia posts good or better than expected earnings, it could give those investors faith that AI infrastructure is on solid ground and has plenty of room to grow. But if Nvidia’s earnings disappoint—or show signs of upcoming weakness—it could spell bad news not just for NVDA stock, but for the stock prices of all companies opera…

AI has a writing style, or, at least, an alleged style. Tools like ChatGPT and Claude seem to communicate with a tendency toward formalism. The chatbots are earnest, sometimes too evenhanded or overly complimentary. There’s a noticeable lack of personal flair, and no deeply held opinions. According to Grammarly, AI language tends to evoke “repetitive phrasing” and “robotic tone.” Now, there are even AI buzzwords and phrases like pivotal and delve into and underscore. It’s the verbiage of instruction booklets for middle schoolers writing their first essays. In the age of AI, these helpful crutch words are now verbata non grata. Some people are now trying to avoid usin…

Pittsburgh International Airport (PIT) was never really meant to serve Pittsburgh. When the modern airport opened in 1992, it was built as a hub for U.S. Airways, primarily serving as a connection point for passengers heading elsewhere. Tens of millions of passengers used PIT annually, though only a small number of them were actually flying into or out of Greater Pittsburgh. Most stayed in the terminal, leaving one gate only to enter another, which was fine—until it wasn’t. “In 2004, the hub went away. Passengers plummeted. All those connecting passengers left,” says Christina Cassotis, who came on as CEO of the Allegheny County Airport Authority in 2015. After years …

You might not know it from the headlines, but there is some good news about the global fight against climate change. A decade ago, the cheapest way to meet growing demand for electricity was to build more coal or natural gas power plants. Not anymore. Solar and wind power aren’t just better for the climate; they’re also less expensive today than fossil fuels at utility scale, and they’re less harmful to people’s health. Yet renewable energy projects face headwinds, including in the world’s fast-growing developing countries. I study energy and climate solutions and their impact on society, and I see ways to overcome those challenges and expand renewable energy—but …

Imagine you’re watching a basketball game. You’re not focused on the stat sheet—you’re watching how the players read the court, pivot when a play breaks down, and celebrate their teammates. Those moments tell you a lot more about how someone performs under pressure than any metric ever could. I think about hiring the same way. Like a stat sheet, a résumé might list someone’s achievements, but it won’t show how they adapt under pressure or support a team. Yet in the age of AI, companies often overlook that, prioritizing technical skills instead. According to a 2024 report from Microsoft and LinkedIn, 71% of employers said they would choose an AI-fluent candidate wi…

If it seems like everything is getting more expensive, you’re right. Thanks to inflation (up 3%), which has affected goods from food to gas (for which prices are up 4.1%), you can now add the post office to the the long list of places where you’ll have to pay more. Here’s what to know. What’s happening? The U.S. Postal Service (USPS) is planning to increase the price of shipping. The good news is, the changes won’t affect your holiday packages and won’t raise the price of stamps. The changes go into effect next year on January 18, pending a review by the Postal Regulatory Commission (PRC). How much will prices go up? The move will raise prices approximat…

What’s one thing every leader can do to make sure employees are happy at work and engaged with their jobs? Make sure they can trust in you, your organization, and one another. That’s the finding in a 2024 meta-analysis of studies with more than 1 million participants. When leaders seek to improve employee well-being, they typically think about things like remote work, flexible schedules, and wellness offerings such as gym memberships. But trust may be the most valuable perk of all. A 2024 meta-analysis by an international research team led by Minxiang Zhao and Yixuan Li of the Renmin University of China psychology department examined 132 studies on trust from around t…

Two new data centers in Silicon Valley have been built but can’t begin processing information: The equipment that would supply them with electricity isn’t available. It’s just one example of a crisis facing the U.S. power grid that can’t be solved simply by building more power lines, approving new power generation, or changing out grid software. The equipment needed to keep the grid running—transformers that regulate voltage, circuit breakers that protect against faults, high-voltage cables that carry power across regions, and steel poles that hold the network together—is hard to make, and materials are limited. Supply-chain bottlenecks are taking years to clear, dela…

Soooo, do you Labubu? The furry creature went viral this year thanks to Dua Lipa, Blackpink’s Lisa, and Kim Kardashian all buying into the adorably bizarre, plushy monsters. The results were millions in sales, long lines, and frantic scrambles as people tried to get their hands on this latest trendy phenom. Labubu’s Chinese parent company, Pop Mart, reported global revenue for Q3 (July through September) jumped by about 250% compared to a year earlier, and sales in America were up by more than 1,200%. But it goes beyond Pop Mart, as brands from South Korea, Japan, and other Asian countries are finding more inroads into American culture. Just as American cultural influ…

It’s happened to you countless times: You’re waiting for a website to load, only to see a box with a little mountain range where an image should be. It’s the placeholder icon for a “missing image.” But have you ever wondered why this scene came to be universally adopted? As a scholar of environmental humanities, I pay attention to how symbols of wilderness appear in everyday life. The little mountain icon—sometimes with a sun or cloud in the background, other times crossed out or broken—has become the standard symbol, across digital platforms, to signal something missing or something to come. It appears in all sorts of contexts, and the more you look for this …

Last week, the baby nutrition company ByHeart recalled all of its infant formula over concerns that it may be contaminated with Clostridium botulinum, the bacterium that causes infant botulism. Now the company is facing increasing legal drama and backlash from customers for potentially exposing babies to the dangerous illness. According to a November 14 update from the Food and Drug Administration (FDA), a total of 23 infants in 13 states who were exposed to the formula have developed suspected or confirmed infant botulism. All of the infants have been hospitalized, and no deaths have been reported to date. ByHeart had voluntarily recalled two batches of its…

Beep, beep: Amazon is making a bigger move into the market for used vehicles. The retail giant and Ford Motor Company announced a partnership today which will mean car buyers in three major cities can shop for, finance, and purchase a certified pre-owned Ford vehicle on Amazon Autos. This new partnership is initially launching in Los Angeles, Seattle, and Dallas, with plans to expand, and will allow customers to complete all steps of the car-buying process online before scheduling a pickup time at a participating dealer and signing the paperwork. “The addition of Ford certified pre-owned vehicles to Amazon Autos represents an exciting expansion of our store, givi…