What's on Your Mind?

In my work, I frequently observe teams whose purpose is to provide top-level service fall into frustration with their inability to deliver. With stress coming from a lack of support from their workplace’s practices, communication, or training, I can empathize. Studies find that workplace burnout is at unprecedented levels, and with layoffs forcing workers to handle multiple roles, emotionally exhausted teams deserve support to carry on. With frustrated customers being redirected to apps, endless hold times, or inadequate self-service forums that can’t address complex problems, we need solid teams to help us with our customer-facing problems. When trapped in bure…

Fast Company explores the complicated truth about the effect social media has on this generation’s teen population. View the full article

Well over a decade on from its initial launch, it’s safe to say that Google Glass was not a success. While the product had some forward-thinking ideas, it’s generally not a good sign when your product leads to the coinage of a brand-new insult. The design was off-putting and the technology wasn’t ready—and neither was society. Today, things are a little different. Meta and Ray-Ban’s smart glasses are a hit, despite offering the same camera capabilities that turned so many off Google Glass in the first place. It helps, of course, that they just look like normal Ray-Bans. So for Google’s second swing at the product category, it’s focusing on design and functionality…

Meghan carries many titles these days. Besides being the Duchess of Sussex, she’s a podcaster, a philanthropist, a children’s book author, the star of a Netflix show, and the founder of a direct-to-consumer startup. But when I sit down to speak with her, she says she’s recently taken on a new role: that of Tooth Fairy. Archie, her 6-year-old son, recently lost his first tooth. Meghan rushed home to ensure she could be the one to leave a little money and a small dinosaur under his pillow. At 2 a.m., Archie woke Meghan up excitedly to tell her what had happened. “I had a lot of business meetings the next morning, but I still chose to cuddle with him the rest of the nigh…

Keyboard shortcuts are efficiency’s greatest secret weapon. Yes, they can take a bit to learn and yes, sometimes you’ve got to—gasp!—take your hand off your mouse to reach all the keys. But man, oh man, once you’ve mastered the best ones, you’ll wonder how you ever lived without them. If you want to navigate Windows 11 faster, work smarter, and minimize unnecessary clicks, these are the 10 shortcuts worth memorizing. Alt + Tab: Switch Between Open Apps As far as most shortcut experts are concerned, this is the Windows shortcut to rule all shortcuts. This venerable classic lets you cycle through open applications with ease. Hold Alt and tap Tab to ju…

A new study paints a promising picture for the ways that digital technology use affects the aging brain. Published in Nature Human Behavior last month, neuroscientists at Baylor University and the University of Texas at Austin conducted a meta-analysis drawing on 57 different studies and data from more than 400,000 participants over the age of 50. A digital brain boost The new study found that across the board, the use of everyday digital technology like computers, smartphones, and the internet is associated with lower measures of cognitive decline in middle-aged and older adults. The strength of that positive association was comparable to established protect…

It’s time to celebrate your favorite singers and musical acts by tuning into the American Music Awards tonight (Monday, May 26, 2025) at 8 p.m. ET / 5 p.m. PT. Unlike the Grammy Awards, the AMAs put the power in the hands of the fans. As explained on the AMA website, nominations are based on “key fan interactions” such as record sales, number of streams, and tour revenue, while the winners are voted on by the public at large. While most of the polls are closed, there is still time to cast your vote for the Collaboration of the Year and Social Song of the Year. Let’s get up to speed so you can enjoy all the music. Have the AMAs always been on Memorial Day? …

No Mow May encourages homeowners to stash the lawn mower each spring and let flowers and grass grow for pollinators and water retention. And if your neighbor’s lawn already looks like a wildflower field most of the time, it could be more intentional than passersby might assume. The movement has expanded to “Let It Bloom June” and the fall version: “Leave the leaves.” Conservation and horticulture groups say year-round low-mowing while selectively leaving native plants to grow can save huge amounts of drinking water and lead to lasting and impactful ecological changes. When Amanda Beltramini Healan moved into her Nashville ranch house in 2016, the yard had been manicured…

Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. Summer officially starts in a few weeks, but I’ve already ordered and preordered the books that will keep me company on airplanes and trips to the beach. The first Modern CEO reading list was heavy on buzzworthy titles. Last year’s edition was a bit more dutiful, highlighting three works th…

The Coca-Cola Co. just announced its newest limited-time soda, and it’s a combination of Sprite and tea that was initially floated by a team of interns six years ago. Sprite + Tea just hit shelves earlier across the U.S. and Canada, and is expected to remain on the market through October. The soda is available in both regular and zero-sugar varieties, and, according to a press release, it “blends the crisp, lemon-lime refreshment of Sprite with the classically refreshing flavor of tea.” The new product arrives just a month after Coca-Cola announced better-than-anticipated first-quarter 2025 financial results, logging a 2% year-over-year revenue decline but maintaining…

A few years ago, a sales executive I worked with found himself in a difficult position. His company was under review for a potential buyout, and his director asked him to present a version of the company’s story that, while technically true, left out critical details. The omission would make the company look healthier than it was, protecting its valuation and the leadership team’s positions post-acquisition. He knew this wasn’t an outright lie, but it didn’t feel honest either. Was this just strategic messaging or something more ethically concerning? And how could he navigate this without jeopardizing his reputation or future at the company? A third path He cho…

The temperatures are heating up and school’s almost out for the summer. Before we fully dive into the warmer months and vacations, we get a mini-break in the form of Memorial Day weekend—a preview of coming attractions—but it requires some planning ahead because today (Monday May 26, 2025) is a federal holiday. Let’s take a look at a brief history of the day and what business and services will be closed to observe it. A brief history of Memorial Day Memorial Day has its roots in the aftermath of the Civil War. On May 30, 1868, John A. Logan, commander in chief of the Grand Army of the Republic, declared the first national observance of Declaration Day, Memoria…

The temperatures are heating up and school’s almost out for the summer. Before we fully dive into the warmer months and vacations, we get a mini-break in the form of Memorial Day weekend—a preview of coming attractions—but it requires some planning ahead because today (Monday May 26, 2025) is a federal holiday. Let’s take a look at a brief history of the day and what business and services will be closed to observe it. A brief history of Memorial Day Memorial Day has its roots in the aftermath of the Civil War. On May 30, 1868, John A. Logan, commander in chief of the Grand Army of the Republic, declared the first national observance of Declaration Day, Memoria…

Polaroid’s new collaboration with the Metropolitan Museum of Art (MoMA) is designed to make your retro photos look like colorful works of pop art—and it feels like a flashback to 2014. The partnership includes two exclusive items: an $130 Polaroid camera and a separate $22 set of eight custom film frames. The camera itself is an analog instant camera—specifically, Polaroid’s Now Generation 3 model—rendered in a bright blue housing, complete with the “MoMA” wordmark in a lighter blue across the front. Included with the device are three neon, MoMA branded wrist straps to customize the look. Where the collaboration really shines is with its custom Polaroid film …

Visit just about any downtown on a weekend and you will likely happen upon a farmers market. Or, you might grab lunch from a food truck outside a local brewpub or winery. Very likely, there is a community-shared kitchen or food entrepreneur incubator initiative behind the scenes to support this growing foodie ecosystem. As rural America gains younger residents, and grows more diverse and increasingly digitally connected, these dynamics are driving a renaissance in craft foods. One food entrepreneur incubator, Hope & Main Kitchen, operates out of a school that sat vacant for over 10 years in the small Rhode Island town of Warren. Its business incubation pro…

Conferences can be great for creating energy and fueling motivation. I recently attended a creative living workshop led by Elizabeth Gilbert at Canyon Ranch in Tucson, Arizona. I left feeling ready to take on the world. Unfortunately, that feeling can fade when you log off the computer, step off the plane, or simply reenter normal life. For me, my feeling of confidence towards more creative projects started to dwindle and imposter syndrome reentered my internal dialogue. “Inspirational environments trigger a dopamine response that temporarily alters our baseline state, creating what neuroscientists call a peak state,” says Andrew Hogue, co-CEO of the nervous syst…

It was a fun moment to be online. When the news broke on May 8 that Pope Francis’s successor would be the first-ever American to hold the sacred position—and a Chicagoan, no less—social media erupted with celebration and Windy City-specific memes. Within days, some of those memes had morphed into t-shirts for sale. As the conversation around Pope Leo XIV quickly spread to his environmentalist leanings and political opinions, though, the wellspring of unauthorized merchandise spread far beyond novelty shirts that read “Da Pope.” What has flourished in the days since is a broader pope economy that spans clothing, memorabilia, food, tourism, and more—both in the U.S. and…

When you describe it in words, the Indianapolis 500 might seem like a boring watch: Cars go round and round an oval track 200 times, totaling 500 miles over the course of a few hours. But if you were a driver, you’d be having a hell of a different experience. Think screaming speeds of 230 miles per hour, pulling 4 Gs on corners, with one’s reflexes and split-second decisions drawing a thin line between victory and tragedy . . . over the course of a few hours. It’s a level of intensity that TV networks have been trying to bring viewers into for years with in-car cameras and things like driver radio communiques. It has been working. Last year, NBC—which covered the spec…

“Embrace the suck.” One of the first things you learn as a Marine is to “embrace the suck.” Not because it sounds tough—but because it’s how strength is forged. In today’s world, where ease is glorified, we need to remember this truth: real strength comes from struggle. Before I became a leadership coach and positive psychology expert, I was a United States Marine Corps officer. I learned quickly that discomfort isn’t a barrier to success—it’s the path to it. And that truth still guides everything I do. You don’t build strength by avoiding discomfort. You build it by seeking it. We live in a world where ease is glorified—but that pursuit is costing us our …

Technology can be a double-edged sword. The right amount can fuel productivity, but too much can become a time waste. As with most things, the key is striking a healthy balance. Unfortunately, the deck is stacked against you. Apps and websites are designed to grab and hold your attention. So, how do successful people resist? “High-achievers use technology as a tool, not a distraction,” says Sachin Puri, chief growth officer at the web-hosting provider Liquid Web. “They make productivity apps their first priority, plan for intentional screen time, and select platforms intentionally. They may spend lots of time on screens, but they set boundaries where they need to, so …

Mark Whaling and a crew raced up and down a hill in a tanker truck as they battled a wildfire in Los Angeles County, scrambling to get water from a street hydrant in time to stay ahead of flames moving up a ridge. A helicopter flew in to drop water, but it had to fly a long distance to refill—and a fire that might have been stopped went on to destroy homes. As they fought that early 2000s blaze, Whaling says, he spotted a sealed, million-gallon water tank nearby that firefighters had no way of accessing. He thought that was ridiculous. “We don’t tell fire engines, ‘Protect the city and go find your own water.’ We put fire hydrants every 600 feet all around cities,…