What's on Your Mind?

A decade ago, the easiest way in the front door at a restaurant was often to call—or even just show up for a meal. Now, it’s far easier to book ahead, and the list of ways to get a coveted seat at the table is growing to include some surprising places. The country’s two largest delivery apps, DoorDash and Uber Eats, have both shared plans in recent weeks to add restaurant reservations to their apps. A crowded field Over the past few years, restaurant reservations—especially the hot ones—have become a type of currency. Call it a post-COVID return to socializing or our increased excitement to plan ahead; prime-time tables at top restaurants have gotten harder to sec…

Over the course of my career as an executive at Google, Yahoo, and Meta, and now as founder and CEO of my own firm, I’ve hired thousands of people. Across all those roles, one thing has stayed consistent: the applications that stand out are the ones that go beyond simply checking the boxes. In today’s job market, with a challenging economy and the rise of AI, fewer jobs are getting posted, and more people are applying for every job. So it’s all the more important to take the steps that will make your application stand out. Last year, we opened a chief of staff role at my company. Within days, we received more than 800 applications. My team and I read through every one…

Fast Company’s Maria Jose Gutierrez Chavez reports on how millennials are taking over TikTok to share memories of life during the 2008 recession—and offer tips on how to survive. View the full article

People keep telling me that big agencies are the future—that you need massive scale, deep pockets, and cutting-edge tech to survive. But after 25 years in this business, I’ve seen firsthand that raw creativity and genuine curiosity still drive the best work. Sure, some folks think enterprise platforms and huge teams are the answer. I believe the future belongs to nimble agencies that can pivot quickly and bring fresh ideas to the table. The old “bigger is better” mindset is shifting. These days, brands want partners who truly get them and bring something distinctive to their work, and that’s where independent agencies shine. Why brands go independent At MOCE…

Customer retention is more than a buzzword—it is a proven driver of sustainable growth and profitability. Sounds like common sense? Think again. Customer churn is on the rise. Yet, while many organizations recognize the value of keeping customers, far fewer appreciate the full spectrum of losses that arise when performance is merely “good enough.” The hidden costs of unremarkable customer experience—lost profit margins, missed cross-sell opportunities, shorter customer lifespans, fewer referrals, and reduced purchase volumes—can quietly erode the bottom line. These losses are often multiplied by the ripple effects of customer complaints or service failures, which ex…

“We doubled our marketing team, and still fell behind.” That’s what one founder told me in January, frustrated after months of hiring, onboarding, and budgeting…only to lose ground anyway. In 2025, the old formula of “more people equals more results” just isn’t working. Let’s face it, traditional hiring is broken. It’s costly, time-intensive, and built for a world that no longer exists. Training takes months, and even the best employees can’t be experts in everything. And scaling up or down? That’s nearly impossible when your budget is tied to headcount. That said, full-time employees are still the heart of any great company. Their creativity, dedication, and dr…

Most people think of urban open spaces in terms of grand parks—Chicago’s Millennium Park or New York’s Central Park or San Francisco’s Golden Gate Park. These are our iconic parks—our sublime spaces. They serve as the “lungs” of our cities, and they certainly steal our hearts. These spaces are not locked behind gates but are stages where our own lives play out and memories are created, full of movement and reflection and joy. There are more modest spaces in our cities, though, that are just as important to our lives—the thresholds and courtyards and pocket parks. They’re the places where we bump into our neighbors to walk our dogs or read on a bench in an environment…

In an era dominated by artificial intelligence and smartphones, one of the most overlooked engines of economic growth sits quietly at the heart of every neighborhood: the public library. Gone are the days when libraries were sanctuaries reserved for only reading and research. Today, they are being reimagined as dynamic hubs for workforce development, creative sector support, and cultural exchange. Across the country, these reservoirs of knowledge are evolving into digital and physical beacons of community resilience. Local access, global reach: A case study in artist empowerment In Huntsville, where I serve as the city’s first music officer, we’ve partnered …

After spending forever floundering for a solution to a problem, an Aha moment can feel like magic. But a new study by researchers from Duke University and the University of Berlin has found that the Aha moment gives us more than temporary elation. “If you have an ‘aha! moment’ while learning something, it almost doubles your memory,” says Roberto Cabeza, lead author of the new study, in a statement. “There are few memory effects that are as powerful as this.” The research was published this month in Nature Communications. What is an aha moment? The study defines an “Aha experience” as a moment where “the solution comes to you in a sudden manner, with a strong s…

Rather than clocking in at a Saturday job or selling old clothes for quick cash, Gen Z has another side hustle up their sleeve: selling their personal data. To take advantage of the nearly seven hours a day Gen Z spend on their phones, a new app called Verb.AI, launched by youth polling company Generation Lab, is now offering to pay young people for their scrolling time. By installing a tracker which monitors what they browse, buy, and stream, Verb creates a digital twin of each user that lives in a central database. From there, companies and businesses can query the data in a ChatGPT-like interface, and get a more accurate picture of consumer preferences than the…

We’ve known since launch that the Cybertruck is a flop. Sales have been residual after they peaked at 5,175 units registered in July 2024, gradually falling to just 2,000 units sold in April 2025. The dip has been so deep that the Boring Company would have a hard time reaching the bottom of its sales chart pit, which has totaled 46,000 units since production started in late 2023. Now we have learned that things are getting worse for Cybertruck owners: The Cybertruck has depreciated by 45% after only one year, according to Car Guru. The depreciation is so bad that Tesla wasn’t accepting its own children as trade-ins until three days ago, as the Cybertruck Owners Club …

U.S. TikTok Shop employees received a memo on Tuesday, recommending staff to work from home Wednesday ahead of “difficult decisions.” The memo, which was earlier reported by Bloomberg, told staff they would be updated on “organizational and personnel changes” via email, followed by HR outreach, suggesting possible layoffs. TikTok Shop, the Chinese-owned company’s marketplace feature launched in 2023 in the U.S., allowing users to shop for products in the app. The marketplace—which hosts everything from popular US brands like Crocs, to third-party merchandise in the likes of Temu and Shein— hit $100 million in single day sales on Black Friday alone. “TikTok Sh…

Google wants to give people access to its Gemini AI assistant with the blink of an eye: The company has struck a partnership with eyeglasses makers Warby Parker and Gentle Monster to make AI smart glasses, it announced at its Google I/O developer conference in Mountain View Tuesday. These glasses will be powered by Google’s new Android XR platform, and are expected to be released in 2026 at the earliest. To show what Gemini-powered smart glasses can do, Google has also built a limited number of prototype devices in partnership with Samsung. These glasses use a small display in the right lens to show live translations, directions and similar lightweight assistance. The…

When wood thrushes arrive in northern Mississippi on their spring migration and begin to serenade my neighborhood with their ethereal, harmonized song, it’s one of the great joys of the season. It’s also a minor miracle. These small creatures have just flown more than 1,850 miles (3,000 kilometers), all the way from Central America. Other birds undertake even longer journeys — the Swainson’s thrush, for example, nests as far north as the boreal forests of Alaska and spends the nonbreeding season in northern South America, traveling up to 5,600 miles (9,000 kilometers) each way. These stunning feats of travel are awe-inspiring, making it that much more tragic when …

Americans’ electricity bills tend to tick up each year in line with inflation. But upgrades to electric wires, reinforcing and protecting power lines from severe weather, and changing fuel costs – among other factors – are sending rates soaring. High electricity consumption from data centers and other sources of rising demand will likely cause further increases in the near future. The impact on consumers is particularly dramatic in Pennsylvania, where rate hikes are widespread. For example, the monthly bill for a PECO residential customer who uses 700 kilowatt hours of electricity monthly increased 10% – or US$13.58 – in 2025. These bills will go up anothe…

It was perhaps the worst kept secret in Silicon Valley. When he wasn’t running his design firm LoveFrom, Jony Ive was building another new company, just around the corner in San Francisco’s Jackson Square, called io. Focused on the future of AI hardware—what some have oversimplified as the iPhone of AI—io was rumored to be the physical side of OpenAI’s groundbreaking software. Now, the rumors are reality. OpenAI is acquiring io for $6.5 billion. From a news release: The io team, focused on developing products that inspire, empower and enable, will now merge with OpenAI to work more intimately with the research, engineering and product teams in San Francisco. …

Workers are stressed over job insecurity with many concerned about the possibility of an impending job loss. And that worry may be taking a toll on employees’ overall mental health—especially for younger workers. According to the American Psychological Association’s 2025 Work in America survey, which recorded online responses from 2,017 employed adults, more than half of American workers are bogged down with worry over their job security. A whopping 54% said concerns about their workplace stability has a “significant impact” on their stress levels. Why workers are concerned The concern appears linked to recent policy changes under the The President administrat…

AI startups are the belle of the VC funding ball, and it’s coming at the expense of pretty much every other type of company. That’s a main takeaway from a report published by Silicon Valley Bank on Tuesday. That report found that roughly 40% of VC funding in the U.S. last year came from venture funds that “list AI as a focus. Those comprise more than 15% of U.S. VC funds—a number that has doubled over the past five years. “Put all together, this reflects not only the investor enthusiasm around the space, but also the funds required to properly deploy into capital-intensive hypergrowth AI startups,” the report reads. And with AI companies sucking up a good perc…

The world’s sources of critical minerals are increasingly concentrated in just a few countries, most notably China, leaving the global economy vulnerable to supply cutoffs that could disrupt industry and hit consumers with higher prices, a report said Wednesday. The Paris-based International Energy Agency’s report looked at the availability of minerals and metals that may be small in quantity — but large in impact when it comes to shifting the economy away from fossil fuels toward electricity and renewable energy. It found that for copper, lithium, cobalt, graphite and rare earth elements, the average market share of the three top producing countries rose to 86% in 2024…