What's on Your Mind?

Ren Barrus was just an intern at Cotopaxi, an outdoor gear and apparel company, when he noticed piles of used backpacks and jackets sitting in boxes at the warehouse. The company was only 3 years old—still a startup—but already, customers were eagerly using its 61-year warranty. One broken zipper and the brand would send a completely new backpack, no questions asked. It wasn’t that consumers were gaming the system; they just expected durability. Two years later, by then a team lead, Barrus launched a guerrilla repair program: When customers sent in their broken gear, he’d drive it to his mom’s house in Utah where she would fix it up on her sewing machine, and ship it…

The psychological contract hasn’t just shifted around where we work. It has shifted, and continues to shift, around the entire relationship between organizations and employees. That shift in expectations feels most dramatic when we look at Gen Z, the latest entrants to the workforce. More than 40% of Gen Z employees have refused a work assignment because of ethical concerns. Nearly four in 10 have turned down a job with a company that doesn’t align with their values. In the workplace, they are driving the conversation around social justice, mental health, and work-life balance. More than 90% of workers say they’ve been influenced by Gen Z on issues of meaning at w…

Things are tough right now, with complexity and uncertainty in the world driving stress and worry. You’re probably trying to stay positive and muscle through. But there’s an important difference between keeping appropriately optimistic and acting with toxic positivity. If you’re faced with toxic positivity in yourself or others, it’s probably based on good intentions that have run amok. But it can actually create a negative spiral that can make things worse. Staying positive during trying times According to a survey from MyPerfectResume, people are reporting record levels of exhaustion, anxiety, and stress with 88% who said they were burned out. In addition, 32…

In the past week, I had “conversations” with two leaders who talked too much. They were good people with interesting stories to share. But they went on for far too long while I just sat and listened. Characteristically, they asked few questions and, when they did, didn’t seem to be interested in my responses. These two leaders were engaged but seemingly not curious or fully present. These encounters crystallized something I’ve observed repeatedly in my decades of executive coaching: A damaging leadership blind spot is the simple inability to stop talking. I call this a “leadership trap” because it ensnares otherwise effective executives in a paradox: The same verb…

The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights with our audience. Members pay annual dues for access to peer learning, thought leadership opportunities, events and more. Since ChatGPT’s launch in 2022, it feels like artificial intelligence is finally going mainstream. From Fortune 500 board rooms to dinner tables, everyone is talking about AI, its applications, and its promise. With more than $500 billion flowing into AI infrastructure investments, many investors predict the AI wave is just gaining momentum. Those investors are right, AI still has a long way…

The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights with our audience. Members pay annual dues for access to peer learning, thought leadership opportunities, events and more. The economy is something of a rollercoaster and consumer behavior is shifting just as fast. From fluctuating costs to changing shopping habits, today’s market represents a real opportunity to support transformation for brands. As trusted marketing partners, our role isn’t to predict what’s next but to help clients confidently navigate the complexity, adapt with agility, and stay closely attu…

When a couple decided to take their relationship further on the most recent season of “Love Is Blind,” the moment was soundtracked with a familiar song: Billie Eilish’s “Birds of a Feather.” It wasn’t a flash-in-the-pan musical surprise. The season was stacked with familiar needle drops — Miley Cyrus’ “Wrecking Ball,” Justin Bieber’s “Holy,” Ariana Grande’s “Into You,” Selena Gomez’s “Lose You to Love Me” — a gesture away from the little-known, sometimes generic pop songs that used to meet the show’s most emotional moments. Show creator and Kinetic Content CEO Chris Coelen attributed the pivot to the show’s anniversary. “We decided, in this Season 8, to coinci…

The chief executive of Primark, one of Europe’s biggest fast fashion retailers, has resigned after an investigation into his behavior toward a woman in a social environment. Paul Marchant, Primark’s CEO since 2009, has apologized to the individual involved and resigned with immediate effect, the company said Monday. Shares in Primark’s parent, Associated British Foods, fell 4.9% in early trading, compared with a 0.8% drop in Britain’s benchmark stock index. Marchant “acknowledged his error of judgement and accepts that his actions fell below the standards expected by the company,” Primark said in a statement. The retailer has 451 stores in 17 countries across …

It’s safe to say that worker happiness and well-being is shaky at best. In 2024, just about half of all American employees reported feeling very satisfied with their jobs, and only about a third were happy with their pay or opportunities for promotion. Younger employees seem particularly frustrated by their working conditions: The latest edition of Gallup’s State of the Global Workplace report found that just 34% of workers said they were thriving, with a marked drop from 35% to 31% among those under the age of 35. While this sentiment persists across the American workforce, a new report from the Pew Research Center indicates that blue-collar workers are perhaps the m…

As a potential TikTok ban looms in the United States (again), Substack is making (another) play for video creators to join its platform. Back in January, Substack CEO Chris Best wrote on his personal account that the company was “going to rescue the smart people from TikTok!” It seems he’s making good on that promise, as the company announced on Monday that it’s rolling out a scrollable video feed in its app. Given the timing of this TikTok-like launch, Substack appears eager to capitalize on the potential void left behind if TikTok is actually banned this time around. Substack first launched video in 2022, later introducing an in-app Media Tab in 2024. The latest…

Amazon on Monday launched its latest AI model, designed to take over a user’s web browser and perform simple tasks. The move places the e-commerce giant in more direct competition with artificial intelligence companies like OpenAI and Anthropic, which are also developing AI “agents.” The model, called Nova Act, is currently available as a “research preview” for developers, meaning it’s not yet open to the general public. It can complete tasks such as browsing the web and making purchases without supervision. For instance, the company demonstrated Nova Act searching for apartments within biking distance of a specific train station. It can also handle more nuanced instr…

Some of Abir Barakat’s earliest childhood memories are of her father’s fascination with tatreez, a traditional Palestinian embroidery involving hand-stitching patterns and motifs on clothing, scarves, bedspreads, and pillows. Her father would collect thobes—tatreez-embroidered loose-fitting dresses worn by Palestinian women, ultimately amassing an extensive collection of unique, traditional tatreez pieces crafted decades ago by women in Palestine. “My memory is how passionate he was about it and how he would tell us different stories about (tatreez),” says Barakat. “He would acquire these old Palestinian dresses [some of which] are museum pieces, honestly, because th…

There are brief moments when Annisa Faquir forgets that the Little Red Hen Coffee Shop, the Altadena diner her grandmother founded a half century ago, burned down in the Eaton Fire. “You think, ‘I can go grab something—oh wait, it’s in ashes,’” said Faquir, who has worked at the shop since her mother, Barbara Shay, took over the family business seven years ago. The women want to rebuild the diner loved by neighbors for its shrimp and grits, catfish, and Shay’s secret house coffee blend. They knew they’d need help, but were surprised when Paris Hilton called to offer it to them. The Little Red Hen Coffee Shop is one of 50 women-owned businesses impacted by the …

For most baseball fans, hope springs eternal on Opening Day. Many of those fans—more than you might think—are women. A 2024 survey found that women made up 39% of those who attended or watched Major League Baseball games, and franchises have taken notice. The Philadelphia Phillies offer behind-the-scenes tours and clinics for their female fans, while the Boston Red Sox and New York Yankees offer fantasy camps that are geared to women. The number of women working professionally in baseball has also grown. Kim Ng made history in 2020 when she became the first woman general manager of an MLB team, the Miami Marlins. As of 2023, women made up 30% of central office…

AP Photo/Joshua A. Bickel As gerontologists—social scientists who study aging populations—we envision a future in which older people leave a doctor’s visit with a prescription to go volunteer for something. Does that sound far-fetched? There’s scientific research backing it up. Good for your health While spending more than a dozen years researching what happens when older adults volunteer with nonprofits, including churches, we’ve found that volunteers consider themselves to be in better health than their peers who don’t. In addition, their blood pressure is lower, and they appear to be aging more slowly than other people of the same age. Other researche…

Melody Wilding is a professor of human behavior at Hunter College and was recently named one of Insider’s “most innovative career coaches.” Her background as a therapist and emotions researcher informs her unique approach, weaving evidence-based neuroscience and psychology with professional development. She is the author of Trust Yourself. What’s the big idea? Do you feel stuck navigating office politics, micromanagement, or being overlooked at work? In Managing Up, human behavior professor and executive coach Melody Wilding reveals how to subtly teach those above you to respect your ideas—without needing a title change. Through real-life stories and research-backe…