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A recent New York Times headline—“Did Women Ruin the Workplace?”—sparked a firestorm across social media. Alison Moore, CEO of Chief, the prestigious network for senior women executives, is pushing back on this notion with data and nuance. Drawing from an exclusive nationwide survey of women leaders, Moore unpacks how evolving career paths are being misread, the impact of market disruption, and why women-centered spaces remain vital. This is an abridged transcript of an interview from Rapid Response, hosted by the former editor-in-chief of Fast Company Bob Safian. From the team behind the Masters of Scalepodcast, Rapid Response features candid conversations with today…
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In 1983, Howard Schultz was an employee of Starbucks, a small chain of coffee stores that mainly sold beans (and no drinks), when he was sent to Milan for a trade show. As Schultz observed Italians visiting their local cafés, he loved what he saw, describing it as a “sense of community, a real sense of connection between the barista and the customer.” A few years later, after Schultz convinced Starbucks’s owners to sell him the company, the new owner attempted to build that same type of connection here in the U.S. To do so, Schultz knew he had to take care of his people. He called them “partners,” not employees, a symbol of a more collaborative working relationshi…
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When a leader inherits a business in crisis, what decisions can they make to steady the ship and drive positive change? The Honest Company CEO Carla Vernón and National Women’s Soccer League commissioner Jessica Berman riff on counterintuitive methods for gaining employee trust after public scandals and share practical advice on reframing strategy. This is an abridged transcript of an interview from Rapid Response, hosted by former Fast Company editor-in-chief Bob Safian and recorded live at the 2025 Masters of Scale Summit in San Francisco. From the team behind the Masters of Scale podcast, Rapid Response features candid conversations with today’s top business leade…
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Today, no matter where you are in the world, it’s not unusual to find yourself working alongside an analyst from Amsterdam, a strategist from San Francisco, or a designer from Dubai. As companies look increasingly further afield for workers, they unlock a range of benefits—from wider talent pools that make it easier to find specialized talent to the injection of new perspectives that offer insights into diverse customer bases. While most business leaders agree that developing the right workplace model is crucial to their company’s success, only 24% feel their organization is actually ready to fully embrace a distributed workforce. The list of potential reasons for thi…
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Norman Foster has always treated technology as a form of expression. As one of the pioneers of high-tech architecture (along with his friend and colleague Richard Rogers), his buildings celebrate exposed structure, advanced engineering, and machine-age style. Think of the flashy steel trusses and tension rods of the Hong Kong and Shanghai Bank headquarters, the transparent spirals of the Reichstag dome in Berlin, or the diagonal frame of the elliptical Gherkin in London. His latest project, dubbed the Gateway to Venice’s Waterway, recently unveiled at the 2025 Venice Architecture Biennale, extends that tradition into electric mobility. Developed with Porsche and the …
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Three years ago, if someone needed to fix a leaky faucet or understand inflation, they usually did one of three things: typed the question into Google, searched YouTube for a how-to video or shouted desperately at Alexa for help. Today, millions of people start with a different approach: They open ChatGPT and just ask. I’m a professor and director of research impact and AI strategy at Mississippi State University Libraries. As a scholar who studies information retrieval, I see that this shift of the tool people reach for first for finding information is at the heart of how ChatGPT has changed everyday technology use. Change in searching The biggest change i…
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In today’s fast-paced world, it’s easy to feel that external circumstances dictate our existence. We attribute success and failure to factors beyond our control—the economy, the government, societal expectations, or unforeseen events. But here’s the thing: Blaming externalities diminishes our sense of agency and hinders our growth and fulfillment. The opposite is also true. Choosing personal sovereignty—claiming our power as the ultimate architects of our life experience—leads to a more empowered and authentic existence. The illusion of control From a young age, we are conditioned to seek validation and direction from external sources. Society’s norms, cultura…
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Companies are increasingly using AI to conduct job interviews, and, according to experts in the field, the technology is leading to some impressive results. However, giving candidates the choice between an AI interviewer or a human can create bias that makes landing a job tougher for some people, according to a new report. AI is now a common part of the job application process. According to the World Economic Forum, around 88% of employers use some form of AI for initial candidate screening such as filtering or ranking job applications. But AI is also being used to conduct interviews. Currently, around 21% of U.S. companies use the technology for initial interviews. …
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Dallas is prepared to spend big to protect its logo. In fact, the Dallas City Council voted last week to spend up to $200,000 as part of a federal lawsuit to cancel the trademark of Triple D Gear, a Dallas apparel company that the city argues uses a logo so similar to its own that it causes confusion. One sign of a good civic mark, whether it’s a logo or a flag, is whether it becomes a symbol of popular expression. People get tattoos of the Chicago flag, for example, but not the flag of Illinois (hence the state’s efforts to redesign it). The Dallas logo, then, has done its job. Maybe too well. The city’s logo, which has been in use since 1972, features concentric…
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The Koss Porta Pro headphones are one of the most iconic and popular designs in the history of audio equipment. The headphones were first released in 1984 in response to the rise of the Sony Walkman and aimed to translate the company’s audio prowess into a portable, affordable form factor. The results were unmistakably odd. The collapsible headband, blue driver housings and striking shape meant you could spot them from a mile away. But Koss managed to deliver its trademark warm, bassy sound signature into an accessible product, and its retro-futuristic industrial design has never quite gone out of style. Wikimedia Koss, which is still a family-run business head…
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Across nearly four decades as a teacher, principal, superintendent, funder, and now leader of a large education nonprofit organization, the experience that most shaped my view of learning wasn’t a grand reform or a shiny new program. It was a Friday physics lab in Brooklyn. My students predicted a graph that couldn’t exist—a vertical line for velocity and time. What followed was confusion, debate, trial, and error. And then discovery: Velocity requires both displacement and time. That brief struggle taught me, the teacher at the time, more about how learning really happens than any policy memo ever has. That moment endures because it represents what school should unl…
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A funny thing happened after I stopped using Clicks, the keyboard case that effectively turns an iPhone into an oversized Blackberry: The phone by itself suddenly seemed punier. I mean that in terms of both size and mightiness. Because while Clicks’ four rows of physical keys stretch an iPhone to comical length, they also add a bunch of powerful shortcuts for getting things done. My typing hasn’t gotten any faster with Clicks, but things like copying, pasting, and switching between apps has become more efficient. The first Clicks keyboard cases launched a year ago, with tech YouTuber Michael Fisher and Crackberry blog founder Kevin Michaluk co-founding the company…
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When it opened in 2001, watchmaker Timex’s new headquarters building in Middlebury, Connecticut, was an architectural wonder. Its all-glass walls and open floor plan put the entire 275-person company in one big, light-filled workspace, covered by a swooping arched roof. It was a radical embrace of the ideals of openness, collaboration, and anti-hierarchical social interaction. On top of all this, the award-winning building had one additional—and unique—feature: a hole in the top that shines sunlight down on an ancient time-marking device known as a meridian line. Covering the building at the time, Fast Company noted “the building itself is a watch.” But now the buildi…
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Congratulations! You’ve just closed a funding round or hit a major milestone in your company’s journey. Now, it’s time to share this exciting moment with the world. As a founder or company leader, you know how important it is to communicate major news to investors, partners, customers, and other stakeholders. But the steps you take when developing your communications strategy can make or break its true impact. Here is your communications playbook for developing a well-planned strategy that ensures your next milestone attracts the attention of media, employees, partners, and those who matter most. 1. Establish your North Star. As a first order of business, y…
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For as much as we heard about AI in the past year, the top two best places to work in the U.S. are decidedly AI-free. Crew Carwash, an Indianapolis-based chain of car washes with 55 locations in the Midwest, claimed the top spot on Glassdoor’s list of the best places to work in 2026. In-N-Out Burger, the beloved chain with 400-plus locations, also moved up one spot this year to rank as the second-best place to work in the U.S. From there, however, tech and AI companies dominated nearly one-quarter of Glassdoor’s ranking of the top 100 companies with Nvidia claiming the third spot. But this industry’s representation on the list has actually come down somewhat in re…
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An often-overlooked competitive advantage in business isn’t your technology stack, market share, or even your talent pipeline—it’s your leadership team’s customer obsession. As someone who recently merged marketing, customer success, and renewals under one umbrella, I’ve experienced how customer obsession can transform an organization. However, from the C-suite to entry-level roles, we’re all navigating complex responsibilities, deadlines and metrics. These competing priorities make it easy to lose sight of what truly matters to the business: the customers who make our work possible. By putting customers at the heart of every decision, regardless of the role, y…
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This article is republished with permission from Wonder Tools, a newsletter that helps you discover the most useful sites and apps. NotebookLM is the most useful free AI tool of 2025. It has twin superpowers. You can use it to find, analyze, and search through a collection of documents, notes, links, or files. You can then use NotebookLM to visualize your material as a slide deck, infographic, report— even an audio or video summary.Subscribe How to set up a notebook Pick a purpose. Start a new notebook for a work project or a learning goal. Examples: I created a notebook to organize materials for the new online bilingual MA program we’re developing at the CUNY…
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A hot new high-stakes competition show went viral on the internet this week that had fans placing bets, joining fantasy leagues, tweeting live updates, and posting daily recaps. But it wasn’t Love Island or Survivor. It was the conclave. The conclave is the Catholic Church’s traditional process for picking a new pope. It involves sequestering dozens of cardinals in an locked-down Sistine Chapel for an indefinite period, during which time they use a series of votes to elect a new pontiff. After each ballot, an old-fashioned system is used to let the world know whether a pope has been chosen: If the decision has not been made, black smoke issues from the Chapel’s chimn…
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When Katie Hammel arrived at her company’s offsite in Cabo San Lucas, she expected the usual formula: long meetings, awkward icebreakers, and a packed agenda that left little room to breathe. What she experienced instead was something different—a thoughtfully curated, empowering, and inclusive retreat. “There was a little wrap-up at the end of each day,” says Hammel, director of content at travel rewards booking platform Point.me. “At first I thought it was going to be kind of corny, and I actually ended up really loving it. Hearing what surprised people, what they learned—it just really crystallized the day.” Hammel, who’s attended nine retreats while working at …
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In his new book Ding Dong: How Ring Went from Shark Tank Reject to Everyone’s Front Door, Ring founder Jamie Siminoff pulls back the curtain on the chaotic, often absurd reality of building one of the most recognizable consumer tech brands of the last decade. The following excerpt captures one of the book’s most pivotal moments: the high-stakes, borderline-reckless gamble to secure the name “Ring.com,” a decision that nearly emptied the company’s bank account, tested the patience of his investors, and set the stage for a brand that would soon reshape home security. eBay.com. Half.com. Cars.com. Shop.com. Toys.com. And yes, Nest.com. So many great four-letter domain na…
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In Hollywood, actors do not wait half a year to get paid. Under SAG-AFTRA contracts, residuals are distributed within 30 to 60 days of the union receiving payment from studios. That is the standard in one of the world’s most complex entertainment ecosystems. Meanwhile, in the creator economy, worth $250 billion and growing, creators are still waiting 90, 120, sometimes even 180 days for money they have already earned. If actors can rely on 30 to 60 days, why can’t creators? They are the directors, the producers, the talent of the digital age. Yet they are treated like unsecured creditors. It is not just unfair. It is destabilizing the entire ecosystem. That is…
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For most leaders these last five years have been ones of great volatility, uncertainty, complexity, and ambiguity. Political dynamics, economic shifts, massive layoffs, strategy pivots, technology disruptions, and more are shaping how we lead and what we can accomplish together. Leading through uncertainty is no longer a mere possibility, it’s core to the job description. Times of uncertainty call for fast executive decision-making with limited information, “good enough” risk assessment, and repeated pivots. I know this because I led a global philanthropy network while the world shut down in 2020. During those initial months, I relied less on staff input to determine…
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