What's on Your Mind?

Soon, all businesses will be able to use Meta’s AI to power live, 24/7 customer service that can interact with customers on behalf of businesses on Instagram, Facebook, and WhatsApp. Meta announced advancements in business AI—including the customer service AI agent that will make purchases and can respond to voice prompts from a user—at a conference Tuesday morning. “We are at an amazing and historic moment,” said Clara Shih, the VP of Business AI at Meta. “We are on the cusp of AI being in the hands of every consumer and every business.” Over 600 million conversations between a person and a business occur in a day on all of Meta’s social platforms. With its n…

The world’s biggest fast-food chain by locations isn’t Starbucks, KFC, or even McDonald’s. It’s Mixue Ice Cream and Tea. The Chinese quick service restaurant chain currently has about 45,000 storefronts across Asia and Australia, according to the research firm Technomic. That’s about 2,000 more than McDonald’s’ global store count and 5,000 more than Starbucks’s. But the boba tea purveyor really picked up broad attention when it debuted on the Hong Kong Stock Exchange on Monday—and raised an IPO of $400 million. Shares surged by around 43% before by the end of the day, bringing the company’s total valuation to $10 billion. (Storefronts aside, McDonald’s’s market ca…

The war in Gaza has come with an awful cost. Tens of thousands of Palestinian civilians have been killed, and thousands more are missing. And while a temporary ceasefire has allowed for increased aid delivery, easing the plight of those facing disease and hunger, experts predict malnutrition and health issues to persist for months or even years. Much of the territory’s infrastructure—its schools, hospitals and homes—has been damaged or destroyed. And yet, the tremendous human and societal loss has been augmented by a lesser reported but potentially catastrophic, consequence: environmental devastation. In June 2024, the United Nations Environment Programme conducte…

Across the city of Chengdu, China, the quiet but remarkable buildings of Liu Jiakun has slowly pierced through the dominant stereotype of bombastic Chinese architecture. Liu, who has just been named the 2025 Pritzker Architecture Prize Laureate, has spent the past three decades carefully injecting pieces of socially conscious and transformative architecture into his hometown. Liu’s work includes subtle museums, historically informed preservation projects, and progressive urban projects that blur the edges of private space and public good. “In a world that tends to create endless dull peripheries, he has found a way to build places that are a building, infrastructure, …

Sycamore Partners is planning a three-way split of Walgreens Boots Alliance if a deal to take the struggling pharmacy chain private is reached, the Financial Times reported on Thursday, citing people familiar with the matter. Walgreens’s three businesses—U.S. retail pharmacy, Boots UK, and U.S. healthcare—will be separated and have distinct capital structures, according to the report. Sycamore and Walgreens both declined to comment on the report. Shares of the Deerfield, Illionois-based company rose 5% to $11.62 in early trading. The report “marks another twist in the potential go-private story” for Walgreens, Leerink analyst Michael Cherny said. Walgreens…

Ticketing platform Eventbrite has a new look—and an overhauled mobile app. The company just unveiled its first brand refresh and app redesign since 2019, signaling its increasing focus on surfacing event recommendations for its users. Coming less than a week after Eventbrite shared its Q4 and full-year 2024 earnings—posting a loss of $8.4 million for the quarter and loss of $15.6 million for the year—the new app is designed, in part, to help shore up the company’s 10% year-over-year decline in ticket sales by emphasizing event discovery. To do that, CEO and cofounder Julia Hartz tells Fast Company that Eventbrite’s strategy is cribbing somewhat from the music streaming w…

Almost half of Americans have considered or plan to move abroad to improve their happiness, according to a Harris poll published today. Specifically, the poll found that four in 10 Americans have at least thought about leaving the country within the next few years. And among Gen Z and millennials, almost one in five respondents reported “seriously considering” an imminent move. The results show that Americans are becoming increasingly disillusioned with the “American Dream” as the cost of essentials like rent, healthcare, and education continues to rise. Here are three main takeaways from the poll: Home ownership and cost of living are top of mind Per…

Want more housing market stories from Lance Lambert’s ResiClub in your inbox? Subscribe to the ResiClub newsletter. Like clockwork, every year, the U.S. housing market experiences a seasonal swing. It happens in both good years and bad. And while the seasonal trend may vary slightly by market (for example, snowbird markets), it remains fairly consistent across most housing markets. Here are three core components of the U.S. housing market’s seasonal effect—and what it means for buyers and sellers. 1. Existing home sales begin to rise heading into spring Seasonally speaking, U.S. existing home sales typically bottom out in January, then begin to rise mon…

Tesla’s sales of its China-made electric vehicles dropped 49.2% in February from a year earlier to 30,688 cars, the lowest since August 2022, as the U.S. automaker faces pressure from Chinese rivals in a relentless smart EV price war. Tesla, which makes its Model 3 and Model Y vehicles in China, sold 93,926 Chinese-made vehicles worldwide in the first two months, down 28.7% year-on-year, according to data from the China Passenger Car Association (CPCA). January-February sales were distorted by the Lunar New Year holiday shifting from February last year to late January this year and due to a partial suspension of Model Y production for upgrade work. Still, Chin…

If you have any vegetable products in your kitchen, you’ll want to be aware of the latest recall posted on the website of the U.S. Food and Drug Administration (FDA). The recall involves numerous vegetable products and fears that they could be a breeding ground for Clostridium botulinum bacterium, which can produce the deadly botulinum toxin. Here’s what you need to know. What’s happened? On March 3, the FDA posted the notice of a voluntary recall from AKT Trading Inc. of Torrance, California. The recall was initiated after the company discovered that some of the prepared vegetable products manufactured by Choshiya Honten Co., Ltd had the potential to harbor the Cl…

Gen Z came of age in an environment that previous generations couldn’t have imagined when we entered the workforce. They’ve never known the world without the internet or cellphones. Their education and early career paths were disrupted by a global pandemic that kept them at home, learning and working over a screen. They’ve been learning digital skills their entire lives. It’s no wonder that their perspective on work is different than ours—and it’s time for us to pay attention. With the aging U.S. workforce, we need to attract and retain Gen Z talent for our companies to thrive—and this means a focus on skills-first hiring. Gen Z wants employers to value the skills…

Starting today, if you call an Uber in Austin you can match with a self-driving Waymo vehicle. The launch in the Texas capital is part of an expanded partnership between the two tech companies. Waymo’s autonomous vehicles are already available on the Uber platform in Phoenix, and the companies plan to launch next in Atlanta. “With Waymo’s technology and Uber’s proven platform, we’re excited to introduce our customers to a future of transportation that is increasingly electric and autonomous,” Uber CEO Dara Khosrowshahi said in a statement. Austin riders who request an UberX, Uber Green, Uber Comfort or Uber Comfort Electric can be matched with a Waymo all-e…

When it comes to airports, travelers tend to fall into two camps. There are the anxious types who show up four hours early, with plenty of time to leisurely peruse duty-free and enjoy the airport lounge. And then there are those who breeze into the airport with 45 minutes to spare, hoping for the best. But a viral trend on TikTok, dubbed “airport theory,” would put even that latter group’s nerves to the test. The theory suggests arriving at the airport just 15 minutes before your flight to clear security. The concept has taken off online, racking up 400 million views. Unsurprisingly, it’s already led to plenty of missed flights. “It is currently 9:24, and my fligh…

Have you ever found yourself in a situation where you carefully laid out all the context for your manager, only to have them cut you off? Or maybe you’ve found you’re eager to dive into the tactical details of a project while they keep steering the conversation back to vision. These moments can leave you frustrated and confused. You’re doing what seems logical, yet somehow it’s not landing. The good news is that these disconnects usually aren’t about your competency or the quality of your ideas— they’re about different styles. Studies have found that two primary dimensions shape how people communicate and approach their interactions at work. The first is dominanc…