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When Quentin Farmer was getting his startup Portola off the ground, one of the first hires he made was a sci-fi novelist. The co-founders began building the AI companion company in late 2023 with only a seed of an idea: Their companions would be decidedly non-human. Aliens, in fact, from outer space. But when they asked a large language model to generate a backstory, they got nothing but slop. The model simply couldn’t tell a good story. But Eliot Peper can tell a good story. He’s a writer of speculative fiction who’s published twelve novels about semiconductors, quantum computing, hackers, and assassins. Lucky for the Portola team, he likes solving weird tech pro…

Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. Leaders juggle a lot of demands and priorities. However, most CEOs tell me they’re highly attentive to company culture, change management, and workforce transformation in the age of AI—all areas that their chief human resources officers (CHROs) or chief people officers (CPOs) are tackling, …

Chain stores have Black Friday. Online marketplaces have Cyber Monday. For local businesses, it’s Small Business Saturday. In the last 20 years, more segments of the retail industry have vied for their own piece of the holiday shopping season. The travel trade has firmly joined the trend with another post-Thanksgiving sales push: Travel Tuesday. On the same day as the nonprofit world’s Giving Tuesday, airlines, hotels, cruise ship companies, travel booking platforms and tour operators get in on the annual spirit to spend by promoting one-day deals. Consumer advocates say there are legitimate savings to be had but also chances to be misled by marketing that conveys a fal…

Here’s some good news: If you have student loan debt, you could soon qualify for a repayment plan that comes with lower monthly bills. The eligibility requirements for the Income-Based Repayment (IBR) Plan have been updated to allow a broader swath of student loan borrowers—including higher earners—to enroll in this plan as a result of a provision in the so-called One Big Beautiful Bill Act that passed over the summer. You may be able to switch to this plan, even if you don’t have partial financial hardship. The U.S. Department of Education is working to update its system to implement the updates to the IBR Plan and said it anticipates that those changes will be c…

Oxford Dictionary just revealed its official word of 2025. It’s “rage bait.” According to an official announcement post, Oxford Dictionary’s team of lexicographers choose a shortlist of potential words each year by analyzing data and trends to “identify new and emerging words and expressions, which our lexicographers think of as a ‘single unit’, and examine the shifts in how more established language is being used.” This year’s final contenders were “aura farming,” “biohack,” and “rage bait.” In the end, 30,000 members of the public voted for their top choices, and Oxford chose rage bait as the winner. Per the Oxford Dictionary’s editors, rage bait is defined …

Want more housing market stories from Lance Lambert’s ResiClub in your inbox? Subscribe to the ResiClub newsletter. While national active inventory is still up year-over-year, the pace of growth has slowed since summer as some home sellers have thrown in the towel and delisted their properties. Indeed, according to Redfin, U.S. delistings as a share of inventory recently ticked up to 5.5%—a decade-high reading for this time of year. Looking ahead, in markets seeing the biggest jumps in delistings right now, many of those listings will likely return to the resale market in spring 2026—or test out the rental market. Without a corresponding increase in housing demand…

It’s almost the end of the year, and for many, that means health flexible spending account (FSA) funds are set to expire. FSAs allow employees to set aside pretax money to pay for healthcare expenses such as copays, some medications, and deductibles. But many people aren’t aware that the funds don’t always roll over into the next calendar year after December 31. Sometimes, employers will provide grace periods of up to two and a half months past the end of the year to allow for extra time to use your FSA funds. Others may allow you to carry over up to $660 per year. But 33% of employers have a hard deadline, so if you don’t use your funds by the end of the year, they’r…

Panera Bread is spending millions to overhaul its menu in an attempt to lure back the customers it’s lost in recent years. In a downward fast-food spiral, Panera hasn’t significantly increased its revenue since 2023. Now, the company says it’s putting money back into better ingredients, staff, and its cafés. The St. Louis-based chain, known for its sandwiches, soups, and salads, hasn’t been delivering on its signatures. Panera last year started using the cheaper iceberg lettuce in its salads, for example, and customers weren’t happy. “You know what guests told us?” said Paul Carbone, CEO of Panera Brands, the parent company of Panera Bread, Einstein Bros. Bagels,…

Inside a lab at the Massachusetts Institute of Technology late last year, scientists gave an AI system a new task: designing entirely new molecules for potential antibiotics from scratch. Within a day or two—following a few months of training—the algorithms had generated more than 29 million new molecules, unlike any that existed before. Traditional drug discovery is a slow, painstaking process. But AI is beginning to transform it. At MIT, the research is aimed at the growing challenge of antibiotic-resistant infections, which kill more than a million people globally each year. Existing antibiotics haven’t kept up with the threat. “The number of resistant bacteria…

For the past decade, quantum computing has struggled to balance promise and practicality. While the world’s most advanced systems remain engineering marvels, they’re bedeviled by the same flaw: the fragility of qubits—the fundamental units of quantum data—and the delicate hardware required to control them. A single fluctuation, for example, can collapse a quantum state, invalidating a computation. Most quantum systems also depend on large-scale refrigeration colder than deep space, with cryogenic racks that often occupy multiple rooms. Scaling quantum systems demands exponential increases in cost, energy, and environmental stability. So while the U.N. has designated 2…

Marketing leaders have always been vital to the long-term success of beloved brands. But never before has the CMO position been more complex—and more essential to driving business results. This year’s honorees come from a wide variety of product categories—from toys and games to media, beauty, and food—but all demonstrate remarkable skill in navigating a diverse media landscape with platforms and campaigns that deepen their brands’ cultural impact, strengthen audience relationships, and achieve meaningful business outcomes. These leaders were selected based on the ambition, sophistication, innovation, and performance of their brand initiatives throughout the year.…

Annoying peers are hard enough to deal with. Things get even more complicated when the annoying person is your boss. As with peers, there are several ways that a boss can be annoying. Unfortunately, you have to tread lightly with many (though not all) bosses. To be clear, the focus here is on annoying bosses, not toxic ones. A boss who is a narcissist, a harasser, or who sows mistrust isn’t just annoying, they’re bad for you and the organization. I’m going discuss four things that may seem petty, but if you start dreading your engagements with your boss (or resenting them for their foibles), it can come back to hurt your working relationship. The cipher Some p…

Businesses still spend billions each year on management training programs, but here we are in 2025—with a growing leadership gap and executives scrambling for answers. And if I can get honest for a moment: We’re still approaching the problem backward. Senior leaders keep promoting high-performing individual contributors into leadership roles and expecting them to figure it out on the fly. Many don’t have the time, support, or temperament to lead people well. Then we’re surprised when the results are uneven or the team burns out. Before companies invest in another round of training, they need to start with a more fundamental question: Are we choosing the right …

You might not spend a lot of time thinking about your web browser, whether it’s Safari, Chrome, or something else. But the decades-old piece of software remains a pretty important canvas for getting things done. That’s why Tara Feener, who spent years developing creative tools with companies such as Adobe, WeTransfer, and Vimeo, decided to join the Browser Company and within two years became head of engineering, overseeing its AI-forward Dia browser. “This is more ambitious than any of the other things I’ve done, because it’s where you live your life, and where you create within,” she says. Whereas a conventional browser presents you with a search box on its home scre…

Ralph Lauren revealed Team USA’s Milan Cortina Winter Olympics looks Thursday, complete with Americana knit sweaters and plenty of vintage call-backs. The formal opening ceremony look pairs a patterned red, white and blue knit sweater with tailored cream trousers and a matching wool coat. Moving sportier, the closing ceremony outfit features a graphic puffer coat inspired by vintage ski kits over a color-blocked sweater. “We are creating something that we know has to become timeless and has to be something that people will wear forever and appreciate forever,” said David Lauren, the Chief Branding and Innovation Officer at Ralph Lauren. “So in creating jackets like this…

Twenty years ago, not too long after Youtube itself launched, Ian Hecox and Anthony Padilla started uploading videos to the platform. What started as two teenagers trying to make each other laugh turned into the biggest channel on YouTube. It was the first ever to reach 10 million subscribers. Eventually Smosh was acquired by a company called Defy Media. The company would expand rapidly–more videos, more cast members, even a movie–but then came turmoil and uncertainty for Smosh. Padilla left the company in 2017, largely due to creative differences with Smosh’s parent company. He returned to the business in 2023, when he and Hecox purchased Smosh from YouTuber-led med…

For a while now, we’ve been hearing warnings about AI eliminating jobs. First, it was only at the fringes. But now it’s starting to bite into roles once thought untouchable. It isn’t just administrative work, copywriting, or design anymore; even advisory roles, data analytics, and coding are being reshaped by automation. But history teaches us that technological disruption doesn’t eliminate work, it reshapes it. The industrial revolution, for example, didn’t end human contribution, it simply redefined the places where humans bring the most value. AI is doing the same thing today. While it does, in fact, take (or reduce the need for) some jobs, it can, and will, p…

As Sir Isaac Newton discovered, the core scientific law of gravity is that what goes up must come down. The principle applies in many areas, which is why markets are jittery about the near-unchecked, three-year growth of stock prices fueled by the strength of the generative-AI revolution. The market is on a tear, with a large gap growing even wider between public market valuations and the significantly higher private-market valuations of AI-exposed companies. The top five tech companies in the U.S. are, collectively, valued at more than the combined size of the Euro Stoxx 50, the U.K., India, Japan, and Canada—and account for around 16% of the entire global public equ…

Internet infrastructure company Cloudflare on Friday said it was investigating an outage that took place in the morning that brought down several global websites including LinkedIn, Zoom and others, the second such crash to affect the company in less than three weeks. Cloudflare said the issue had been resolved, and that it was was “investigating issues with Cloudflare Dashboard and related APIs,” or application programming interface that allow software systems to communicate with each other. The company said the outage was not due to an attack. A change to how its firewall handles requests “caused Cloudflare’s network to be unavailable for several minutes this morning,…

It’s the first week of December. If you don’t already have the Christmas tunes blasting in the office, what are you waiting for? The debate over listening to music while at work, however, often divides offices. Some love to crank up the merry melodies while toiling away, and find silence to be deafening. Others can only listen to mood music or instrumental playlists like “coffeeshop jazz in the background” or “LoFi Girl,” featuring low-fidelity, calming beats. And still others insist on complete silence. As the countdown to the holidays begins, Google searches for “Christmas playlist 2025” have spiked this past week. But could listening to Mariah Carey or Michael…

When it comes to market segmentation, I don’t see truly well-documented cases often. At a more simplistic level, we think of classic matrices such as BCG or McKinsey’s. But the real exercise of segmentation is far more complex. In certain contexts, it comes close to the behavior of a tensor: multiple dimensions, cross-dependencies, distinct weights, temporality, and contextual factors that shift the meaning of data depending on the axis being analyzed. Thinking like a tensor is practicing Model Thinking, which remains, above all, an analog discipline. It requires a brain, not a machine. The challenge is necessarily multidisciplinary, and this is exactly where …

This year’s busiest shopping day was a boon for live-shopping apps. Even at a time of inflation and economic uncertainty, Americans were ready to spend come Black Friday. U.S. online spending was up 9.1% from last year, according to data from Adobe Analytics. While holiday spending has typically been dominated by traditional e-commerce, live-shopping platforms TikTok Shop and Whatnot also reported record-breaking sales during Black Friday and Cyber Monday. On Black Friday, the livestream marketplace Whatnot reported more than $75 million in single-day live sales, tripling last year’s total. On average, shoppers bought 40 items per second. One small busi…

Large language models have started creating their own terms and mixing them into everyday speech. Experts call it ‘lexical seepage.’ View the full article

When Levi’s CEO Michelle Gass was in Japan last summer, she and chief product officer Karyn Hillman wandered down the street from the brand’s store in Tokyo’s trendy Harajuku neighborhood to a small, unassuming vintage shop called BerBerJin. They took the stairs down into its cavernous basement, where it keeps racks and racks of its best denim finds, and began the slow, laborious task of searching for treasure. A couple of hours later, Gass walked out with a pair of 1947 vintage 501s and an even rarer 1952 trucker jacket. “We tried on so many, many pairs of jeans,” Gass tells me over coffee in her San Francisco office in September. “You appreciate the nuances and beau…