What's on Your Mind?
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Drilling for minerals deep in the ocean could have immense consequences for the tiny animals at the core of the vast marine food web — and ultimately affect fisheries and the food we find on our plates, according to a new study. Deep-sea mining means drilling the seafloor for “polymetallic nodules” loaded with critical minerals including copper, iron, zinc and more. While not yet commercialized, nations are pursuing deep-sea operations amid rising demand for these minerals in electric vehicles and other parts of the energy transition, as well as for technology and military use. The researchers examined water and waste gathered from a deep-sea mining trial in 2022. W…
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United Airlines, American Airlines, and Delta Air Lines said they will refund tickets for customers who will be flying starting on Friday, November 7, after the Federal Aviation Administration (FAA) announced a 10% reduction in flights at 40 major airports, expected to affect some 3,500 to 4,000 flights daily. The reductions come amid the ongoing federal government shutdown, which has created a shortage of air traffic controllers, some of whom are not being paid. “Any customer traveling during this period is eligible for a refund if they do not wish to fly—even if their flight isn’t impacted,” United Airlines CEO Scott Kirby said in a statement. “That includes non…
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The headlines are clear: AI is disrupting entry-level jobs across industries, including consulting and professional services. There’s just one problem. Eliminating these roles overlooks a critical business need—your pipeline of next generation leaders. The rush from pyramid to diamond workforce models is short-sighted. In the pyramid model, you grow leaders from the ground up. In the diamond model, you cut the base and bet on later-stage talent to carry the weight. It may look efficient now, but it comes at the expense of long-term leadership development. If we don’t shift the trajectory, it’s likely to worsen the leadership gender gap. Despite women outpacing men…
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Wendy’s announced plans to close a “mid-single-digit percentage” of its underperforming U.S. store locations, during its quarterly earnings call on Friday, or 200 to 350 of some 6,000 locations, according to CNN. The news comes as the fast-food giant reports third-quarter profits of $44.3 million, with $549.5 million in revenue, beating analyst expectations by 2.71%; and adjusted earnings per share (EPS) of 24 cents, versus 20 cents. International business delivered strong system-wide sales growth, with international net unit growth expected to come in over 9% in 2025. Shares in Wendy’s Co. (NASDAQ: WEN) were up about 2% in midday trading on Friday, after Wendy’s…
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With Black Friday just about three weeks away, retailers and shoppers have one thing on their mind—Christmas, the busiest and most profitable time of the year. And now, with Halloween behind us, Spirit Halloween has pivoted to holiday-themed Spirit Christmas, featuring festive decor, gifts, holiday apparel, and interactive displays—including nutcrackers, inflatable lawn Santas, and ugly Christmas sweaters. The retail chain, owned by Spencer Gifts, launched nearly a dozen Spirit Christmas stores throughout the Northeast in 2024. This year, Spirit Christmas is opening 30 store locations in 12 states in the Northeast and Great Lakes area, including its flagship …
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A business owner I know tends to only hire people in their twenties, under the assumption they bring new life into his business: new ideas, new innovations, new skills. And he’s sometimes right, especially in the specific. But in general? Science says his hiring approach is probably wrong. In a review of studies published by the National Bureau of Economic Research, researchers found that the age at which scientists and inventors reach their moment of “genius” is increasing: while the average age used to be younger, the majority now make their biggest contributions to their field after the age of 40. As the researchers write: This research consiste…
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Every encounter with another person is an opportunity to shape that relationship. The first words out of your mouth are key in establishing the goodwill we all crave. Unfortunately, too often our opening lines damage that rapport. I once had a client who was at a conference and saw a board member she wanted to get to know. She walked up to him and blurted out, “You look tired, have you been traveling?” He replied, “Why yes, I’ve just flown in from China.” She could see he was miffed by her negative comment. She admitted “I don’t know why I said that.” It was a poor start to a relationship she hoped to develop. Below is a list of openers to avoid and suggestions fo…
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For the first time in history, five generations are sharing the workplace. But grouping different generations under one roof doesn’t have to cause friction. Sometimes it means unlikely friendships blossom. “Me & someone’s dad 8 hours a day,” TikTok creator @witchofwallstreet posted last week. In the video, the young financial planner and her older colleague are lip-synching to a remix of Nicki Minaj’s “Beez in the Trap” (featuring 2 Chainz) and 4 Non Blondes’ 1993 hit “What’s Up?” The video currently has over 13 million views. This lip-synch trend featuring these songs has been circulating online in recent weeks, but has now been taken up by coworkers to sh…
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When it comes to inquiring about—ahem—certain products, shoppers prefer the inhuman touch. That is what we found in a study of consumer habits when it comes to products that traditionally have come with a degree of embarrassment—think acne cream, diarrhea medication, adult sex toys, or personal lubricant. While brands may assume consumers hate chatbots, our series of studies involving more than 6,000 participants found a clear pattern: When it comes to purchases that make people feel embarrassed, consumers prefer chatbots over human service reps. In one experiment, we asked participants to imagine shopping for medications for diarrhea and hay fever. They were …
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In 2010, Phil Gilbert was a longtime startup entrepreneur when IBM acquired the software company he ran. The “slower, process-oriented culture” was a struggle for someone who was used to the faster pace of startup life, he writes in his new book, Irrestible Change: A Blueprint for Earning Buy-In and Breakout Success. When IBM tapped him to lead a transformation of the company, it was a daunting task. Over the next few years, Gilbert guided IBM’s shift toward design-thinking and re-trained thousands of employees to work differently, all without mandating a thing. Today, he sees corporate mandates as pointless: They don’t work, he says. And yet, they’re ubiquitous—take …
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Let’s be honest: we’ve all got that one celebrity, influencer, or podcast host who lives rent-free in our heads. You know their dog’s name, their morning routine, their trauma story, and their oat milk brand of choice. You might even find yourself defending them in comment sections like they’re your actual friend. Congratulations, you’ve formed a parasocial relationship. For those who aren’t as active on social media, that’s a one-sided bond we form with people we don’t actually know. And while these connections can sometimes sound a little delusional, here’s the twist: they’re not all bad. In fact, parasocial relationships can meet some very real psychological n…
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President Donald The President signed a government funding bill Wednesday night, ending a record 43-day shutdown that caused financial stress for federal workers who went without paychecks, stranded scores of travelers at airports and generated long lines at some food banks. The shutdown magnified partisan divisions in Washington as The President took unprecedented unilateral actions — including canceling projects and trying to fire federal workers — to pressure Democrats into relenting on their demands. The Republican president blamed the situation on Democrats and suggested voters shouldn’t reward the party during next year’s midterm elections. “So I just want to tel…
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Last June, LinkedIn CEO Ryan Roslansky took on a second job. Microsoft, the social network for business professionals’ owner since 2016, expanded his responsibilities to include Microsoft 365—the suite still better known by its former name, Microsoft Office—and its Copilot AI assistant. The role charges him with making AI useful in a productivity context, a goal that’s still very much a work in progress. But Roslansky also remains in charge of LinkedIn, a place whose entire reason for being springs from the network effect of its billion-plus members. Their unique connections, learnings, and willingness to help other people can’t be fed into an LLM and reprocessed into the…
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On July 29, 2025, at 9:45 a.m., Christine Ressy was supposed to be undergoing surgery to remove kidney stones. Instead, Ressy, a 49-year-old hairdresser in New York City, found herself holding back tears in the waiting room of a Manhattan hospital. Unless she paid half of her $10,933 bill prior to surgery, her doctor simply could not operate, she had been told. Because Ressy was uninsured, she had hoped to receive a cash-pay discount or find some other way to negotiate costs. She wanted to see an itemized receipt after her surgery before paying up, and had prepared a $500 cash deposit. She had done all this on the advice of her most trusted advocate: ChatGPT. …
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AI was supposed to make our lives easier: automating tedious tasks, streamlining communication, and freeing up time for creative thinking. But what if the very tool meant to increase efficiency is fueling cognitive decline and burnout instead? The Workflation Effect Since AI entered the workplace, managers expect teams to produce more work in less time. They see tasks completed in two hours instead of two weeks, without understanding the process behind it. Yet, AI still makes too many mistakes for high-quality output, forcing workers to adjust, edit, and review everything it produces—creating “workflation,” which adds more work to already overloaded plates. AI has …
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In a new report, AI company Anthropic detailed a “highly sophisticated espionage campaign” that deployed its artificial intelligence tools to launch automated cyberattacks around the globe. The attackers aimed high, targeting government agencies, Big Tech companies, banks, and chemical companies, and succeeded in “a small number of cases,” according to Anthropic. The company says that its research links the hacking operation to the Chinese government. The company claims that the findings are a watershed moment for the industry, marking the first instance of a cyber espionage scheme carried out by AI. “We believe this is the first documented case of a large-scale…
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Transitioning to a new industry often seems like a daunting prospect if you feel like you have to start from scratch, but that’s not necessarily the case. There are numerous strategies you can employ to navigate career changes, including translating existing achievements into relevant terms, finding unique opportunity gaps, and leveraging transferable skills in meaningful ways. Take it from professionals who have personally experienced this transition (or have helped others through it): you can build forward from experience rather than starting over. Build Forward From Experience, Not From Scratch When I was transitioning from more than 20 years in corporate roles …
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It’s happened to you countless times: You’re waiting for a website to load, only to see a box with a little mountain range where an image should be. It’s the placeholder icon for a “missing image.” But have you ever wondered why this scene came to be universally adopted? As a scholar of environmental humanities, I pay attention to how symbols of wilderness appear in everyday life. The little mountain icon—sometimes with a sun or cloud in the background, other times crossed out or broken—has become the standard symbol, across digital platforms, to signal something missing or something to come. It appears in all sorts of contexts, and the more you look for this …
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Before Waymo was Waymo, it was Google’s self-driving car project. Starting in 2009, the effort spent many years in test mode—with humans in the driver’s seats ready to take over, just in case—that its vision of vehicular autonomy often felt far from practical reality. Since last year, however, Alphabet’s robotaxi service has begun to scale up quickly. It’s now fully open to the public in Atlanta, Austin, Los Angeles, Phoenix, and the San Francisco Bay Area. And today the company is announcing that it’s testing fully autonomous trips, sans human driver, in Miami, and plans to do so in Orlando, Florida; Dallas; Houston; and San Antonio in the coming weeks. For now, …
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Meta has prevailed over an existential challenge to its business that could have forced the tech giant to spin off Instagram and WhatsApp after a judge ruled that the company does not hold a monopoly in social networking. U.S. District Judge James Boasberg issued his ruling Tuesday after the historic antitrust trial wrapped up in late May. His decision follows two separate rulings that branded Google an illegal monopoly in both search and online advertising, dealing yet another regulatory blow to the tech industry that for years enjoyed nearly unbridled growth. The Federal Trade Commission “continues to insist that Meta competes with the same old rivals it has for…
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Like clockwork, 5 p.m. on a Sunday, flashes of unread emails and notifications for tomorrow’s upcoming meetings start. Your shoulders tense, your stomach knots. You have a case of the Sunday scaries. This unsettling feeling is a form of anticipatory anxiety that creeps in as the weekend draws to a close and Monday looms with the responsibilities of the week ahead. If you can relate, you’re not alone: New data suggests the vast majority of workers experience this anxiety, and it also suggests some workers feel it worse than others. Adobe Acrobat surveyed over 1,000 full-time employees and found 82% experience this sense of anxiety before the workweek even begins. …
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Tyson Foods has agreed to stop making claims about reaching “net zero” or selling “climate-smart” beef for at least five years, part of a settlement from a lawsuit brought against it by the nonprofit Environmental Working Group (EWG). EWG sued Tyson in 2024 over “false or misleading” marketing claims. The lawsuit, filed in D.C. Superior Court, alleged that Tyson misled customers through materials that said the company’s industrial meat production operations will reach net-zero greenhouse gas emissions by 2050, and also claims that it produces “climate-smart” beef. Beef is one of the worst climate offenders when it comes to proteins. It is responsible for eight to …
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Five years ago, Coinbase CEO Brian Armstrong did a bold thing. He banned political conversations at work. He made this decision because he knows what the job of a business leader is: to deliver for customers, employees, and shareholders. More recently, another executive did the opposite. Jerry Greenfield of Ben & Jerry’s fame left the company as part of a row with its parent company over social activism. For Greenfield, political stances are not just part of the company; they ultimately outweigh everything else. This stark difference is very instructive at this time. Amid America’s rising polarization, what stance should businesses take? Many people who think…
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