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The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights with our audience. Members pay annual dues for access to peer learning, thought leadership opportunities, events and more. AI won’t replace doctors anytime soon. Despite the clickbait headlines and the reports of chatbots outperforming doctors on this-or-that clinical task, medicine will always depend—literally and figuratively—on human touch. What’s interesting, though, is how AI seems to be improving that human touch. Thanks to notetaking apps, doctors can stop typing and be more present in the precious …

A year before Elon Musk helped start OpenAI in San Francisco, philanthropist and Microsoft cofounder Paul Allen already had established his own nonprofit artificial intelligence research laboratory in Seattle. Their mission was to advance AI for humanity’s benefit. More than a decade later, the Allen Institute for Artificial Intelligence, or Ai2, isn’t nearly as well-known as the ChatGPT maker but is still pursuing the “high-impact” AI sought by Allen, who died in 2018. One of its latest AI models, Tulu 3 405B, rivals OpenAI and China’s DeepSeek on several benchmarks. But unlike OpenAI, it says it’s developing AI systems that are “truly open” for others to build upon. …

Air France on Tuesday unveiled a new first-class suite as it expands efforts to lure wealthy travelers from business jets and lend a ‘French touch’ to the tussle for premium revenue. The CEO of parent Air France-KLM, Ben Smith, told Reuters the unspecified investment aimed to place Air France at the top of the European league in airline luxury, signalling a battle with British Airways and Lufthansa. “A large percentage of the customers are flying for business reasons … Many of them have the choice of a private jet or flying in first class,” Smith said in an interview. “What is new for us over the last few years is a marked increase in the number of luxury cust…

When you walk outside, you might be concerned about how a nearby idling car or a faraway factory are polluting the air you breathe. But when you’re inside, the products you use to make your home smell good—like wax melts, air fresheners, or diffusers—warrant the same worries. These products create nanoparticles that pollute your indoor air, at times even making the air inside your home more polluted than the urban outdoors. Researchers at Purdue University have been studying how everyday products create air pollution inside our homes. In a lab that resembles a tiny house—called the Purdue zero Energy Design Guidance for Engineers (zEDGE) lab—they study the emissions t…

Flights departing for Los Angeles International Airport were halted briefly due to a staffing shortage at a Southern California air traffic facility, the Federal Aviation Administration said Sunday, when the agency also reported staffing-related delays in Chicago, Washington and Newark, New Jersey. The FAA issued a temporary ground stop at one of the world’s busiest airports soon after U.S. Transportation Secretary Sean Duffy predicted that travelers would see more flights delayed and canceled in the coming days as the nation’s air traffic controllers work without pay during the federal government shutdown. During an appearance on the Fox News program “Sunday Morning Fu…

Air traffic controllers have been in the news a lot lately. A spate of airplane crashes and near misses have highlighted the ongoing shortage of air traffic workers, leading more Americans to question the safety of air travel. The shortage, as well as aging computer systems, have also led to massive flight disruptions at airports across the country, particularly at Newark Liberty International Airport. The staffing shortage is also likely at the center of an investigation of a deadly crash between a commercial plane and an Army helicopter over Washington, D.C., in January 2025. One reason for the air traffic controller shortage relates to the demands of the jo…

Planes at New Jersey’s Newark Liberty International Airport were briefly left flying blind overnight as the airport experienced another radar outage – the second incident in less than two weeks. The most recent radar outage, first reported by ABC news, occurred just before 4 a.m. Eastern Time on Friday and lasted for a minute and a half. “There was a telecommunications outage that impacted communications and radar display at Philadelphia TRACON Area C, which guides aircraft in and out of Newark Liberty International Airport airspace,” an Federal Aviation Administration spokesperson confirmed in a statement provided to Fast Company. Why New York area planes are…

After 17 years, Airbnb’s Brian Chesky is hitting reset—reinventing the business from the ground up and expanding the brand in unexpected ways. Chesky joins Rapid Response to explain why now is the right time for Airbnb’s “great reinvention” and takes us inside his relationship with Sam Altman, revealing previously unheard details about Altman’s brief yet tumultuous dismissal from OpenAI. This is an abridged transcript of an interview from Rapid Response, hosted by the former editor-in-chief of Fast Company Bob Safian. From the team behind the Masters of Scale podcast, Rapid Response features candid conversations with today’s top business leaders navigating real-time c…

Amid dramatic disruption, what role should business play in building the future? Airbnb cofounder and CEO Brian Chesky shares his candid perspective on business, politics, creativity, and AI—tracing from Airbnb’s humble beginnings to bold plans for the company’s future. Through a designer’s lens, Chesky also reveals the single question leaders must ask themselves, and explores how best to make tricky decisions in a volatile climate. This is an abridged transcript of an interview from Rapid Response, hosted by Robert Safian, former editor-in-chief of Fast Company, and recorded live at the 2025 Masters of Scale Summit in San Francisco. From the team behind the Masters …

Since its last major redesign in 2022, Airbnb has been all about the destination. Staying in homes so unique or glamorous—from McMansions with amazing pools to surrealist homes in a shoe—that they might be worth a trip unto itself. But starting today, Airbnb is expanding its purview beyond homes…again. It’s launching a new product called Airbnb Services, and redoubling on Airbnb Experiences (first launched in 2016). What are Airbnb Services? Services considers everything you might want to accompany that home you’re renting. Photography. A manicure. A massage or spa treatment. A personal trainer. A private chef or fully catered experience. It’s basically eve…

Spain has ordered Airbnb to block more than 65,000 holiday listings on its platform for having violated rules, the Consumer Rights Ministry said Monday. The ministry said that many of the 65,935 Airbnb listings it had ordered to be withdrawn did not include their license number or specify whether the owner was an individual or a company. Others listed numbers that didn’t match what authorities had, it said. Spain is grappling with a housing affordability crisis that has spurred government action against short-term rental companies. In recent months, tens of thousands of Spaniards have taken to the streets protesting rising housing and rental costs, which many …

One of the worst parts about flying might just be, well, the fellow passengers. In fact, a 2023 Fast Company-Harris poll even found that 62% of airline customers are most dissatisfied with other travelers. Now, that might just be backed up by the new 2025 North America Airline Satisfaction Study from J.D. Power. The study noted that the volume of fliers has decreased in the first quarter of 2025. But surprisingly, customer satisfaction is slightly up compared with last year, which potentially means that people think overcrowding is one of the worst elements of air travel. The study is based on feedback from 10,224 passengers, all of whom had flown on one of the ma…

There’s nothing more annoying than arriving at your destination and finding that your checked baggage didn’t make the trip. But thanks to Apple’s new partnership with 15 different airlines, it’s easier than ever to track down your lost luggage—provided you have the right $29 gadget. Here’s what you need to know to help track down your missing baggage as efficiently as possible. U.S. airlines mishandle millions of bags every year While most checked bags get on the proper flight with their owner and arrive as planned, the U.S. Department of Transportation says over 2.8 million bags were “mishandled” by reporting U.S. carriers in 2023. The agency defines a “mishandled…

If you’re flying later this month, you may need to temper your expectations now: The major U.S. airlines are warning that flight disruptions could persist even after the government shutdown ends. The longest government shutdown in U.S. history seemingly has an end in sight now that the Senate passed legislation Monday night to end the shutdown. But the recent flurry of canceled and delayed flights could continue, warned a trade group made up of the major U.S.-based airlines—American, Southwest, Delta, and United—as well as UPS and FedEx. “Airlines’ reduced flight schedules cannot immediately bounce back to full capacity right after the government reopens,” Airlin…

Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. Baiju Shah is constantly bridging different worlds. His formative years were shaped by observing his mother, who trained as a commercial artist, and his father, who was an engineer. As global CEO of agency AKQA, he leads an organization that deploys creativity and technology on behalf of cl…

Alaska Airlines said its operations have resumed Friday after it had to ground its planes for hours because of an information technology outage. The airline said in a statement that 229 flights were canceled because of the outage and that more flight disruptions were expected as it worked to “reposition aircraft and crews.” Alaska Airlines said it is working on getting travelers affected by the disruption to their destinations. It asked that passengers check their flight status before heading to the airport. The grounding Thursday affected Alaska Air and Horizon Air flights. Hawaiian Airlines, which was bought by Alaska Air Group last year, said its fl…

Americans stressed by high grocery bills have one bright spot to look forward to in 2026. Value-minded grocery chain Aldi is coming to more cities around the country, with 180 new stores set to open in the U.S. this year. Aldi is a compelling option for grocery shoppers on a budget. Founded in Germany, the company envisioned itself as a discount grocery store from day one. Aldi’s aggressive U.S. expansion will meet the needs of more shoppers seeking a no-frills grocery experience without compromising on quality – a niche shared by Aldi competitors like Costco and Trader Joe’s. The budget grocery chain currently operates in 39 states across more than 2,600 stores i…

A cozy, neutral sameness defines our era of interior design. Velvet sofas. Bouclé armchairs. All-white living rooms. Beds layered with fluffy faux-fur blankets. Calming sage green kitchen cabinets. You see it in furniture catalogs, social media feeds, perhaps even your own home. And we’ve got algorithms to thank. A decade ago, social platforms shifted from chronological feeds to algorithmic ones, optimized to show users what they were most likely to engage with. As many cultural critics have pointed out, those systems reward what is broadly appealing and shareable. In interiors, that has meant rooms that are soothing and inoffensive—but largely devoid of personality. …