What's on Your Mind?

Why are AI chatbots so intelligent—capable of understanding complex ideas, crafting surprisingly good short stories, and intuitively grasping what users mean? The truth is, we don’t fully know. Large language models “think” in ways that don’t look very human. Their outputs are formed from billions of mathematical signals bouncing through layers of neural networks powered by computers of unprecedented power and speed, and most of that activity remains invisible or inscrutable to AI researchers. This opacity presents obvious challenges, since the best way to control something is to understand how it works. Scientists had a firm grasp of nuclear physics before the first …

On the heels of its intriguing Super Bowl ad, AI.com is garnering all sorts of interest—so much, in fact, that it actually crashed the company’s website, as Super Bowl viewers scrambled to see what the company that no one has heard of was all about. The new AI platform, founded by Crypto.com CEO and co-founder Kris Marszalek, reportedly spent a whopping $85 million on the Super Bowl spot, only to garner so much traffic that he had to post on X: “Insane traffic levels. We prepared for scale, but not for THIS,” followed by three fire emojis. That 30-second ad, which ran during the coveted fourth-quarter ad space, encouraged fans to go to the site and create an AI-ha…

In the 1950s, the Air Force designed cockpits for the average pilot by measuring thousands of pilots and calculating the average for 10 key physical dimensions—height, arm length, torso size, etc. They assumed most pilots would be close to average in most dimensions. When researchers actually checked, they found that out of 4,063 pilots, exactly zero were average on all 10 dimensions. Not a single pilot fit the average they’d designed for. Even when they reduced it to just three dimensions, fewer than 5% of pilots were average on all three. By designing for the average, the Air Force created a cockpit that fit virtually no one well, and that had serious consequences f…

Six years ago, I wrote (with colleague Jennifer Riel) a Harvard Business Review article on functional strategy. But the questions about functional strategy keep coming unabated. It is a vexatious issue for CEOs, functional leaders, and boards of directors. So, I thought it would make sense to dedicate a Playing to Win/Practitioner Insights (PTW/PI) to Functional Strategy: The Three Key Functional Leader Tasks. And as always, you can find all the previous PTW/PI here. How Did We Get Here? In the business world today, there are great differences of opinion as to what functional strategy is or even whether functions should have strategies. A prevalent view holds that …

The Federal Reserve’s influence on the economy is immense, and often misunderstood. President of the San Francisco Fed Mary Daly gives an exclusive, firsthand look into the central bank’s daily decision-making, explaining how the Fed’s policies, at both the regional and national level, ripple through society. From housing prices to immigration’s impact on labor, Daly weighs the major factors shaping the U.S. economy. As political and market pressures mount, she reflects on what it means to lead with discipline and data, and what every business leader can learn from the Fed’s balancing act. This is an abridged transcript of an interview from Rapid Response, hosted by t…

We have a growing problem making our institutions work for humans. Across society, and especially in business, humans are increasingly treated as resources to be squeezed rather than as individuals to be served. Employees become “human capital” to be optimized; customers become “users” to be converted or upsold. This tendency predates AI, but AI threatens to accelerate it dramatically—automating the depersonalization, scaling the indifference, and introducing another layer of abstraction that separates real human beings from real human beings. Yet there is an alternative path. Human-centered design is often dismissed as a soft or unserious discipline, a distraction fr…

I was watching comedian and political commentator Bill Maher talk about Reverse Improvement (RI), and it struck me how profoundly relevant this idea is to the leadership challenges highlighted in this article and the themes we’ve explored in my upcoming book, TRANSCEND: Unlocking Humanity in the Age of AI. Reverse Improvement, as Maher describes it, occurs when technological progress unintentionally diminishes core human skills and values. Maher’s idea of RI isn’t just about clunky tech updates or frustrating software upgrades—it’s about a much larger, more insidious phenomenon: how technological “advancements” can subtly, and sometimes drastically, lead to the erosion of…

Move over, figure skating and ice hockey: There’s a new Olympic sport taking to the slopes in Milano Cortina. The sport—called ski mountaineering, or, colloquially, “skimo”—is the first entirely new sport at the Winter Olympics since 2002. As its name suggests, skimo combines elements of both skiing and mountaineering, requiring competitors to climb their way up a mountain slope before descending back down. It’s a more rugged take on the winter sport genre that involves rougher terrain than a cross-country or alpine ski course, requires athletes to change their own gear mid-race, and balances both technical skill and endurance. A total of 36 athletes will be comp…

Can I say it? If you have ever scrolled on social media and felt like you joined a conversation halfway through, with no context at all, you are not alone. Over the past few weeks, a type of posting has resurfaced online with the sole purpose of ragebaiting everyone. It is called vagueposting, and it involves being intentionally cryptic as a form of engagement bait. Common vagueposts include “can I say it?” without ever saying anything, or insisting “you won’t like the answer” without ever revealing the answer. Or “oh that’s not…” What? WHAT? The practice is not new. The term was originally called vaguebooking, which referred to posting emo Facebook statuses t…

The headlines scream it daily: Markets are fluctuating wildly, AI is transforming entire industries overnight, supply chains are fracturing, and the workforce is reshuffling at unprecedented rates. According to the World Economic Forum, 78 million new job opportunities will emerge by 2030, but this comes amid massive workforce transformation, with 77% of employers planning upskilling initiatives while 41% anticipate reductions due to AI automation. All these moving parts are playing out against a global background of financial insecurity, war, climate change, and political disruption. The age of anxiety Welcome to the age of VUCA—volatility, uncertainty, complexity…

In December, Y Combinator’s first-ever Fall batch got their own Demo Day. The Silicon Valley-based startup accelerator—which has produced big hits like Airbnb, Doordash, and Stripe—had doubled the number of startup classes that could enter its program. The showing was mixed: 87% were AI companies, and few have yet to publicly disclose their seeds. Undoubtedly the most prestigious hub of Silicon Valley’s startup culture, YC’s outside critics have grown in their ranks. They have many sore spots to point to: increased batches, diminished seed rounds, more duplicate companies, less specialized training, and the list goes on. But, from the inside, it’s rare to hear a YC f…

Rasmus Hougaard is the founder and managing partner of Potential Project. In 2019 he was nominated by Thinkers50 as one of the eight most important leadership thinkers in the world. He writes for Harvard Business Review, Forbes, Fast Company, and Fortune and is the coauthor, with Jacqueline Carter, of Compassionate Leadership and The Mind of the Leader. Jacqueline Carter is a senior partner at Potential Project. She has more than 20 years of experience working with leaders in large global companies to unlock potential. She writes regularly for Harvard Business Review and Fast Company and is a sought-after keynote speaker and facilitator. She is the coauthor, with Rasm…

Google wants to give people access to its Gemini AI assistant with the blink of an eye: The company has struck a partnership with eyeglasses makers Warby Parker and Gentle Monster to make AI smart glasses, it announced at its Google I/O developer conference in Mountain View Tuesday. These glasses will be powered by Google’s new Android XR platform, and are expected to be released in 2026 at the earliest. To show what Gemini-powered smart glasses can do, Google has also built a limited number of prototype devices in partnership with Samsung. These glasses use a small display in the right lens to show live translations, directions and similar lightweight assistance. The…

When a city burns, people often zoom in on houses, the individual cells that make up the fabric of a community. After the tragic fires in Los Angeles earlier this month, many publications, this one included, published essays, case studies, and guides shedding light on how to fire-proof a house. These guides are crucial tools for people who’ve lost their homes and for those who will be responsible for rebuilding them. But many experts are arguing that fire-proofing individual houses is not enough. They say we need to fire-proof entire communities. “You can almost think of it as a domino effect,” says Michael Gollner, an associate professor at UC Berkeley’s Fire Re…

I’ll admit it: I still secretly prefer cooking on a gas stove despite knowing that I’m breathing in benzene and adding to methane emissions. What can I say, I like the tactile control of an open flame. But recently I tested an induction range that made my gas stove seem antiquated. Charlie, from the Bay Area-based startup Copper, offers a high-end range that can do everything I expect from my current stove—and more. The appliance, which started to roll out nationally last year, has been called “the Tesla of induction stoves” by The New York Times and lauded by chefs including Christopher Kimball. I wanted to try it out as a home cook with only basic skills. An…

For many stars, writing a children’s book is a fun side project they do to capitalize on their fame. Kate McKinnon—a Saturday Night Live alum who has starred in recent movies like Barbie and The Roses—is certainly famous. But the truth is that she had dreamed of writing a novel for middle schoolers since her mid-twenties, years before she even auditioned for SNL. As a child, McKinnon had loved books about slightly oddball characters, like those found in Roald Dahl books. Her favorite heroine was Pippi Longstocking, whom she played in a kindergarten performance. She loved the character so much that she would show up at school for years in a full-on Pippi costume, compl…

After a decade in development, legendary documentarian Ken Burns is set to release his long-awaited series, The American Revolution. In the lead up to the premiere, Burns shares key lessons he gleaned from the founding of the United States—and the parallels between the revolutionary era and today. He also reflects on his admiration for Lin-Manuel Miranda’s Hamilton, and the obstacles he faces in his ongoing quest for truth. This is an abridged transcript of an interview from Rapid Response, hosted by former Fast Company editor-in-chief Robert Safian. From the team behind the Masters of Scale podcast, Rapid Response features candid conversations with today’s top busine…