What's on Your Mind?

When I think about the changes in the context for strategy across my career, my view contrasts starkly with the consensus view. Most obsess about rising VUCA (the combination of volatility, uncertainty, complexity, and ambiguity) as the key change. I don’t—and I explain my position in this Playing to Win/Practitioner Insights (PTW/PI) called What has Changed the Most for Strategy: Implications for Your Strategy. And as always, you can find all the previous PTW/PI here. The VUCA narrative I started advising executives on strategy in 1981. The question I pondered for this piece is how has the context for strategy changed over the past 44 years? The general answer…

Heathrow Airport, Europe’s busiest, has shut down today, following a fire last night at a nearby electrical substation that caused a major power outage. The closure has disrupted at least 1,350 flights, according to Flightradar24, with some aircraft diverted to alternate airports like Gatwick, Amsterdam’s Schiphol, and Paris’s Charles de Gaulle. What caused the fire? While the cause of the fire is still under investigation, British officials have stated that there is no evidence of foul play. According to the London Fire Brigade, the fire broke out at an electrical substation around 11:20 p.m. on Thursday, involving a transformer containing 25,000 liters of coo…

In the constant hustle and bustle of one of the busiest airports in the United States, a terrifying 90 seconds of quiet had disastrous results. On April 28, the Newark Liberty International Airport (EWR) lost both radar and radio for a minute and a half due to a fried piece of copper wiring, the New York Post reported. This meant that air traffic controllers could not see, hear, or speak to aircraft or pilots around the airport. The event did not lead to any crashes, but it did cause significant stress on employees working at the time; five FAA employees are reportedly taking trauma leave, according to CNN, making them eligible for 45 days to recover from the ev…

When I was cycling across the country on my bike, I spent anywhere from six to nine hours a day in the saddle—for almost three solid months. It made a lot of people wonder: What did you listen to all day long? “Was it mostly music, or more like audiobooks, podcasts?” asked a friend of mine when we went for a drink at a bar after I got back home. “What was on your playlist?” “Nothing,” I said. She frowned slightly, as if she’d misheard me. “What do you mean, ‘nothing?’” “I mean, nothing. I don’t listen to anything when I ride,” I replied. “I don’t even wear earbuds.” You could see the wheels of her mind grind to a standstill. “What the hell. You…

Up until a week ago, I was really quite satisfied by my iPhone 17 Pro. Not the Liquid Glass, but its soft orange aluminum frame felt just new enough to give me a spark. Then I opened the Google Pixel 10 Pro Fold. Yes, its name is too long. Yes, it costs $700 more than my iPhone. Yes, it’s still heavier than I want it to be. And yet, I hate to admit it . . . the Fold justifies every analyst who has cried that Apple’s hesitance to adopt flexible screen technologies is starting to make it look dated. An estimated 17 million folding smartphones sold last year, representing a scant 1.5% of the smartphone market, but about every analyst expects that figure to balloon …

With the advent of generative AI and other advanced technologies like quantum computing, we are entering a period of massive innovation. It is likely we are about to see more future-facing products and services than we witnessed in the past 25 years. These companies will disrupt current industries and change the way we work, live, and play. This creates a new paradigm in how companies identify the best opportunities and how those ideas are developed, branded, and activated. For the past 40 years, I have had a front row seat to some of the world’s most valuable brands’ early days. Lexicon Branding played a role in developing names for hundreds of iconic brands and prod…

When Allison Whalen returned from parental leave years ago, she found her corner of the business in shambles. Her direct reports were frustrated, her projects had stalled, and she felt the weight of disruption on both sides. Curious whether her experience was unique, she asked around. The response was striking: The number-one reason employees left their companies after parental leave wasn’t lack of policy—it was career derailment caused by how leave was managed. That “aha” moment led her to found Parentaly, a company that helps thousands of employees and managers navigate parental leave through pre-leave planning, return-to-work support, and manager training. With cli…

This year, Columbus Day, also known as Indigenous Peoples’ Day, lands on Monday, October 13. While it’s a federal holiday and many schools have it off, there are plenty of businesses still open—as well as U.S. stock markets. Here’s what to know about the holiday, and what’s open and closed today. Why is the holiday called Columbus Day and Indigenous Peoples’ Day? Columbus Day, named after Italian explorer Christopher Columbus, occurs on the second Monday in October of every year, and celebrates Columbus’s arrival in the Americas on October 12, 1492, in the Bahamas. However, due to criticism over the treatment of Native Americans who were here when Colum…

Monday, April 21, 2025, is Easter Monday. It’s the final day of the long weekend of Easter celebrations that traditionally kicks off on Good Friday and is celebrated by millions of people across the world. But while Easter Monday may be a widely celebrated religious holiday, many institutions remain open on the day, even if they were closed on Good Friday or Easter Sunday. However, some institutions will be closed in observance of the day. Here’s what you need to know about what’s open and closed on Easter Monday 2025. Is Easter Monday a federal holiday? No. Easter Monday is not a federally recognized public holiday in the United States. This means that fe…

The Easter holiday is celebrated by billions of Christians around the world. But even if you are not partaking in the festivities, store closures or reduced store hours might impact you. Here’s what to expect on Easter Sunday. Grocery store closures Whether you need to stock up on eggs and chocolate bunnies at the last minute or simply run out of milk, be aware that many supermarkets are closed for Easter Sunday, including Aldi, Costco, H-E-B, and Sam’s Club. For last-minute purchases, try a Trader Joe’s—unless you live in Portland, Maine, where the local stores will be closed. Albertsons, Safeway, Jewel-Osco, Acme, Vons, and Tom Thumb will all be open. …

Friday, April 18, 2025, is Good Friday. But when it comes to what places are open and closed on Good Friday, things can be a bit tricky. That’s because Good Friday is not a federal holiday but a religious one. It’s the Friday before Easter, which is always celebrated on a Sunday. Yet Good Friday is also a state holiday in select states. This means that public institutions may be closed in one state but open in another on Good Friday. Here’s what you need to know about what’s open and closed on Good Friday 2025. Is Good Friday a federal holiday? No. Good Friday is not one of the officially recognized federal holidays. Of the 12 federal holidays in 2025, the…

The temperatures are heating up and school’s almost out for the summer. Before we fully dive into the warmer months and vacations, we get a mini-break in the form of Memorial Day weekend—a preview of coming attractions—but it requires some planning ahead because today (Monday May 26, 2025) is a federal holiday. Let’s take a look at a brief history of the day and what business and services will be closed to observe it. A brief history of Memorial Day Memorial Day has its roots in the aftermath of the Civil War. On May 30, 1868, John A. Logan, commander in chief of the Grand Army of the Republic, declared the first national observance of Declaration Day, Memoria…

The temperatures are heating up and school’s almost out for the summer. Before we fully dive into the warmer months and vacations, we get a mini-break in the form of Memorial Day weekend—a preview of coming attractions—but it requires some planning ahead because today (Monday May 26, 2025) is a federal holiday. Let’s take a look at a brief history of the day and what business and services will be closed to observe it. A brief history of Memorial Day Memorial Day has its roots in the aftermath of the Civil War. On May 30, 1868, John A. Logan, commander in chief of the Grand Army of the Republic, declared the first national observance of Declaration Day, Memoria…

For Americans with conventional work schedules, Monday holidays are often a blessing. However, despite the extra weekend day, these observances can also sneak up on you and be confusing. Today (Monday, February 16) is Presidents’ Day, which is officially known as Washington’s Birthday. In this story, we’ll break down what exactly is open and closed on the day that we celebrate all the commanders in chief. Before we get into all that, let’s look at the history of the day and how it came to be. What does George Washington have to do with it? George Washington, the first president of the United States, has everything to do with Presidents’ Day. The holiday evolve…

Thanksgiving is a beautiful day filled with family, loved ones, and good food. All that merriment takes copious amounts of labor and planning ahead. It is almost inevitable that something will fall between the cracks and a last-minute store run will be necessary. But is that even possible? Here’s a quick breakdown of what is open and closed on Thanksgiving 2025 to help you out in a pinch should you have a missing cranberry sauce crisis. But first let’s take a look at everyday services: Is Thanksgiving a federal holiday? Yes, Thanksgiving is a federal holiday celebrated annually in the United States on the fourth Thursday in November. This makes Novem…

One of the many ways Americans practice gratitude in the month of November is by honoring those who have served in the U.S. military. This federal holiday is always observed on November 11—even if that falls on a weekday, as is the case this year. Many federal services take the day off to give workers time to observe Veterans Day. It can get a bit confusing to know how this impacts what’s open and closed. The ongoing federal government shutdown adds another layer of uncertainty. Before we clear all that up, let’s take a look at the history of the day. A brief history of Veterans Day World War I was supposed to be the war that ended all wars. On November 11,…

It’s normal—perhaps even biological—to slow down at the end of the year. Winter weather brings less sunlight, causing our bodies to produce more melatonin and less Vitamin D. Humans have to fight the urge to hibernate like bears because of the exhausting holiday season. If you find yourself behind and needing to cross off some last-minute items on your to-do list, here’s a handy guide to your options on Christmas Day 2025. Are banks open on Christmas? No. Christmas is a federal holiday, so brick-and-mortar locations are closed. Online banking and outdoor ATMs are available. Is mail delivered on Christmas? The United States Postal Service will not delive…