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In the latest chapter of the pizza wars, Papa Johns announced it is closing hundreds of North America locations during a fourth-quarter earnings call on Thursday. It will also cut about 7% of its workforce. In that call, Papa Johns’ chief financial officer and president of North America Ravi Thanawal said the company plans to shutter a total of 300 underperforming restaurants in North America “that are not meeting brand expectations or lack a clear path to sustainable financial improvement, as well as locations where we can effectively transfer sales to a nearby restaurant.” The closures will happen by the end of 2027, with the first two-thirds closed by year end.…
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Since taking over the coffee chain in 2024, Starbucks CEO Brian Niccol has been on a mission to go “back to Starbucks” and rekindle the feeling of warmth inside the coffee giant. That’s led to new store designs, new employee training, new uniforms, new menu items, and new staffing—which have helped the company break out of a two-year sales rut. But as part of this deep strategic exploration, Niccol made two specific asks for Starbucks’s cross-discipline design team that are being revealed today: an iconic new cup and a new plush chair. As the literal touchpoints between the consumer and the company, “they are the biggest signals we have of warmth, comfort, an…
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In early February, the AI world found itself worked up over Moltbook, a social platform for AI agents to communicate and interact. These AI agents allegedly created their own language, their own religion, their own fleets of mini-agents. It’s like The Matrix was happening in front of our eyes. What a boondoggle. I say “allegedly” because it turns out many of these agents were being directed by humans, among other Mechanical Turk-style fakeries. Moltbook is worth a conversation, for sure, but not the one taking place. Here’s how we should really be thinking about it. TOKEN CARNAGE Running AI infrastructure costs are astronomical. Back in 2023, it was est…
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Shares in the financial technology company Block soared more than 20% in premarket trading Friday after its CEO announced it was laying off more than 4,000 of its 10,000 plus employees, reconfiguring to capitalize on its use of artificial intelligence. “The core thesis is simple. Intelligence tools have changed what it means to build and run a company,” Jack Dorsey said in a letter to shareholders in Block, the parent company to online payment platforms such as Square and Cash App. “A significantly smaller team, using the tools we’re building, can do more and do it better,” he said. Dorsey’s comments explicitly naming AI as a key driver behind the move were also posted …
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On Thursday, Block CEO Jack Dorsey announced that his fintech company, which owns Square and Cash App, would be laying off a whopping 40% of its workforce, slashing over 4,000 jobs. Despite a “strong year” in 2025, Dorsey—like many of his tech executive peers—believes AI will enable greater efficiency with far fewer workers. “Intelligence tools have changed what it means to build and run a company,” he wrote in a letter to shareholders. “We’re already seeing it internally. A significantly smaller team, using the tools we’re building, can do more and do it better.” A number of business leaders have seemingly used AI as a smokescreen for layoffs, but Dorsey has e…
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If you think Paris is always a good idea and the French do everything better, especially leisure—then this one is for you. Unlike Americans, who treat their weekends as a sprint to see who can do the most chores, Sundays are sacred in France—a time to slow down, reset for the week, and do as little as possible. (“Even protests in France happen every day except Sunday . . . that’s how sacred [they] are,” Céline Kaplan, co-founder of upcycled products marketplace OOOF (Out of Office Forever) and PR agent for French clients in New York, tells The Zoe Report.) Looking for more work/life balance? Try treating Sunday as a holiday instead of the first day of a new week, …
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The U.S. and Israel’s attack on Iran led to commercial flights disruption on Saturday across the Middle East and beyond as regional airspaces began closing and tens of thousands of travelers around the globe were stranded. Israel, Qatar, Syria, Iran, Iraq, Kuwait and Bahrain closed their airspace, while Oman’s Muscat International Airport shut down and all flights were restricted over the United Arab Emirates, according to flight tracking website FlightRadar24. Major airlines based in the Middle East with worldwide networks canceled hundreds of flights while many other travelers were unexpectedly diverted to airports across Europe or flown back to departure airpor…
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Below, Joe Tidy shares five key insights from his new book, Ctrl + Alt + Chaos: How Teenage Hackers Hijack the Internet. Tidy is the BBC’s first cyber correspondent and a leading voice on cybercrime. He has covered major global cyberattacks and produced widely viewed international documentaries, including a high-profile investigation into Russia’s most wanted cybercriminal. What’s the big idea? Teenage hackers are quietly reshaping cybercrime. They’re not movie-style geniuses, but persistent, socially connected, and often addicted—causing real harm through data breaches and feeding a cycle that leads to ever more serious attacks. Listen to the audio version…
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Let’s be honest: The web browser is the modern-day operating system for everything from managing spreadsheets to pretending to work while reading tech blogs. Google knows this. That’s why the Chrome team announced a trio of new productivity features designed for people who basically live inside their browsers. Best of all? They’re actually quite useful. Here’s what you need to know to get your tab-hoarding, PDF-losing life back in order. Split View You know the drill. You’re trying to reference a document while writing an email, or maybe you’re watching a tutorial while trying to write code. You end up clicking back and forth between two tabs until your eye…
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In 2025, New York Times columnist Ezra Klein and Derek Thompson from The Atlantic released a book called Abundance, which posited that America had developed a culture of scarcity. Overregulation and overall risk aversion from the government, the authors argued, were stifling the development of infrastructure and housing in the country. To remedy this, they proposed an “abundance agenda,” one that focused on a growth mindset among elected officials that would help foster long-term prosperity. Although the provocation has its challenges, it got me thinking: What if we applied the idea of abundance to our work? For over a decade, I’ve occupied two worlds simultaneously—o…
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The rise of full-body MRI scans has been framed as a victory for consumer empowerment. Skip the referrals. Skip the waiting. Pay out of pocket and finally see what is happening inside your body, before it’s too late. For many, especially women, these scans are compelling. They offer agency in a healthcare system that often feels slow, dismissive, and reactive, rather than preventive. What many women would be surprised to learn, however, is despite the name, many full-body MRI scans do not reliably screen for breast cancer, the most common cancer in women. Women make roughly 80% of healthcare purchasing decisions in the United States. They spend more out of pocket …
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Reality is melting away before our eyes. Identity spoofing against older adults alone grew by 8x between 2020 and 2024, driven in part by convincing AI impersonations of friends and loved ones. It’s a problem costing people in the U.S. nearly half a billion dollars a year with no end in sight. Which is why a pair of design studios teamed up on a provocative solution that starts with a real-life handshake. Called Quartz, it’s a ring that adds friends to your network by literally shaking hands. And from there, it gatekeeps your online communications by proving you’re alive, proving you know the person you’re talking to, and proving provenance through encrypted chan…
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Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. Fourteen years ago, Graham Dugoni decided to start a movement to address what he viewed as the deleterious effects of rampant smartphone usage. “What I saw was kind of impending nihilism, the sense that everyone is going to be inundated with media, and it’s going to hollow out the meaning i…
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In my early twenties, I spent my summers backpacking through Pondicherry in South India, Yogyakarta in Indonesia, and Phnom Penh in Cambodia. I often traveled by myself, with my Lonely Planet guidebooks as my only companion. Since the 1970s, these iconic blue books have helped generations of young travelers navigate off the beaten track around the world. Written by a network of 450 local writers and experts, I found the Lonely Planet guides crucial as I tried to figure out what neighborhoods were worth visiting, where to stay, how to avoid tourist traps, and what restaurants locals love. But as essential as these books are—they’re the top travel guidebook br…
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Since 2018, the city of Tulsa, Oklahoma has dished out $10,000 to more than 4,000 remote workers for moving there—and according to a new study, generated more than four-times that sum in economic impact. Cities and towns have long offered tax incentives and other perks to employers that bring jobs. In recent years, however, the Tulsa Remote program—which is primarily funded by community-based nonprofit the George Kaiser Family Foundation (GKFF)—has proven that there can be equal or greater value in recruiting mobile workers one at a time. Though $10,000 might sound like a hefty sum, new research suggests each dollar given returns $4.31 to the local economy, includ…
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With GLP-1 use on the rise in the U.S., one grocery store chain made a starter kit for first-time customers that could help capture a higher percentage of their food budget at a time when it’s becoming increasingly important. ShopRite’s “Wellness Your Way” branded kits are free for customers filling their first GLP-1 prescription at the East Coast grocer’s in-store pharmacies. They’re one part informational, another part promotional, and they’re designed to look like they’re from a direct-to-consumer subscription healthcare brand, taking advantage of ShopRite’s specific store model. The blue mailer box, which is available while supplies last, opens from a front fl…
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Two months ago, a state administrative judge in California determined that Tesla broke the law by misleading consumers. The argument: Tesla led them to believe that its cars had real self-driving capabilities, calling them “Autopilot” and “Full Self-Driving” (commonly known as FSD). The issue is that Teslas can’t really drive by themselves; they still require drivers to remain constantly vigilant to prevent catastrophe. The verdict prompted the California Department of Motor Vehicles to threaten a temporary suspension of Tesla’s manufacturing and sales licenses. Two months after the ruling, on February 13, Tesla’s attorneys filed a complaint alleging the state “wrongf…
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When Taco Bell CEO Sean Tresvant first joined the company as chief brand officer back in 2021, he saw a unique opportunity in the brand’s cultural potential. “Sports, entertainment, music, food…it was like the Beautiful Mind meme with the equations spinning,” he told me in 2024. “They just needed someone to put it on the wall.” None of his moves since embody this idea more than Live Mas LIVE, Taco Bell’s live stage show in the spirit of Apple’s WWDC. The show began in 2024, when Taco Bell fanatics (myself included) traveled to Las Vegas to watch company execs unveil the brand’s new and limited edition menu items for the year. It was an absurdly perfect premise (a…
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Below, co-authors Dave Evans and Bill Burnett share five key insights from their new book, How to Live a Meaningful Life: Using Design Thinking to Unlock Purpose, Joy, and Flow Every Day. Dave and Bill are co-founders of the Stanford Life Design Lab and co-authors of the New York Times bestseller, Designing Your Life. What’s the big idea? A meaningful life isn’t something you discover once or achieve at the top of a hierarchy. It’s something you design through daily practices, mindsets, and experiences. Listen to the audio version of this Book Bite—read by Dave and Bill—below, or in the Next Big Idea App. 1. What’s better than fulfillment? Learning to b…
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The conference room door opened, and the team filed back to their desks. Sam had missed the meeting. A client call had run long; it happens. He leaned over the cubicle wall as Elaine sat down. “What did I miss?” he asked. She paused. “Nothing big. Just the usual.” That answer should concern every leader. Because something did happen in that room. Slides were shown. Words were spoken. Time was invested. But nothing stuck. No idea traveled, and no action accelerated. A meeting happened, but communication did not. George Bernard Shaw once wrote that the biggest problem in communication is the illusion that it has taken place. Leaders fall into that illusion more …
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Nuclear detonation could mark the start of World War III, plunging the planet into the deadliest conflict in human history. But on the bright side, it could have turned a profit for a few lucky gamblers. Prediction platform Polymarket lets users bet on everything from pop culture to global politics to the amount of times Elon Musk will post on X in a week. But one of its latest markets seems to have crossed an ethical line: an event titled “Nuclear weapon detonation by…?” where users could bet on when a nuclear bomb would go off. After major backlash online, the event has been archived, but not before Polymarket users bet more than $838,000 total, predicting that …
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Welcome to AI Decoded, Fast Company’s weekly newsletter that breaks down the most important news in the world of AI. You can sign up to receive this newsletter every week via email here. Familiar tensions around Sam Altman OpenAI CEO Sam Altman voiced his support for Anthropic in its dispute with the Pentagon over the use of its AI for targeting autonomous weapons and in domestic mass surveillance. He did so in a company meeting and during a CNBC Squawk Box appearance last Friday, the day Anthropic was effectively blacklisted by the The President administration. But two days earlier, on Wednesday, Altman had reportedly already begun talking to the Pentagon abou…
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The Chinese coffee giant Luckin is reportedly acquiring the third wave coffee mecca Blue Bottle in a deal worth just shy of $400 million. It’s more than another acquisition: Luckin is making its most aggressive move on Starbucks since it opened its first U.S. locations in New York in 2025 in a rivalry that is quickly heating up. But to understand what’s at play, we need to zoom out for a moment to take a quick scan of the global coffee market. Inside the coffee wars With around 40,000 stores and $37 billion in revenue, Starbucks is the biggest coffee company in the world. While it’s had a few stagnant years, its all-star CEO Brian Niccol has been staging a desi…
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Americans are seeking financial relief and, in some cases, are even desperate enough to go against conventional financial wisdom. A record number of Americans are turning to their retirement funds to cover emergency expenses. According to newly released data from Vanguard, 6% of 401(k) holders took hardship withdrawals last year. The number is up from 4.8% in 2024, and well above prepandemic levels of about 2%. Taking funds out early is not recommended because early withdrawals from 401(k) plans are taxed. In addition, the funds incur a 10% penalty if the person withdrawing them is under the age of 59½. (The IRS does allow some exceptions to the penalty, includin…
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