What's on Your Mind?

Retail has always evolved around a central promise. First it was price and scale. Then convenience and speed. More recently, brand and experience took the lead. Now another shift is underway, one that many companies still treat as secondary. The next competitive advantage in retail is designing for real life. That means designing for the full range of human ability, attention, mobility, and circumstance. Not as a compliance exercise. Not as a niche offering. But as a smarter, more complete version of customer experience. Accessibility is often misunderstood as a feature aimed at a small group of people. In reality, it is a systems-level discipline. It asks a simpl…

It’s little surprise that a gold-medal-winning Olympic skier comes from a family that loves the snow, but slopestyle champion Alex Hall’s mom and dad might love it more than most. The pair met on the slopes, Hall told Fast Company, and essentially raised him and his brother on skis. That didn’t necessarily mean he’d be good at it. But luckily, Hall—who took home silver last month at the Milan Cortina Winter Olympics and gold in Beijing in 2022—is better than good. And that’s a fortunate thing, because the amateur-to-professional athlete pipeline is already narrow, and most pro careers dry up as athletes move into their 30s. Hall isn’t too sure what his future in the s…

We’ve grown to despise meeting culture, and I understand why. Think about the last few meetings you’ve attended. How many of them felt clear, succinct, like a truly effective use of your time? I’ve sat through more meetings than I can count—many of them with half the participants multitasking, cameras on but minds elsewhere. As a certified facilitator who has designed everything from executive offsites to weekly team stand-ups, I’ve learned that most meetings fail not because people don’t care, but because leaders treat meetings as a necessary evil instead of the expensive, high-stakes collaboration moments they actually are. “But what can we do about it?” you m…

A client once described to me what happened after they had lived through a traumatic assault. For a long time, life stayed busy enough that they rarely had to think about it. Work, obligations, and everyday distractions filled the hours. Whether intentionally or not, staying occupied kept the past at a distance. Then one day things slowed down. There was a rare stretch of quiet. And in that quiet the memory returned all at once, like a tsunami. We might not have lived through trauma of that magnitude, but the example reveals something about distraction itself. When our attention is constantly absorbed elsewhere, we can avoid more than a painful memory. We can avoid o…

Dieticians are warning that GLP-1 use can lead to extreme malnutrition, manifesting in diseases like scurvy, amid findings that the vast majority of studies fail to consider patients’ eating habits. While GLP-1s like Ozempic and Wegovy have surged in popularity in recent years—and are now available through injections and in pill form—leading dieticians in Australia have discovered that existing research hasn’t considered what patients are eating, and how much. Nutritional Deficiencies While the drugs work by suppressing appetite, eating too little or making poor dietary choices can lead to further issues. “A reduction in body weight does not automatically …

Earlier this week, social media was wowed by images from the streets of Chinese cities showing senior citizens lining up to have OpenClaw, the always-on AI assistant, installed on their laptops, desktops, and other devices. Areas like Shenzhen and Wuxi offered subsidies to try to scale up adoption of the tool and capitalize on its capabilities. An enormous proportion of all OpenClaw instances installed worldwide, as tracked by public dashboards, emanate from China. China is adopting tech at an absolute breakneck pace. A ridiculous amount of people turned up into a public event in Shenzhen today to install the OpenClaw. Some devs who work at Chinese big tech compan…

I think the strongest indicator of how normal using AI has become is the language we use as shorthand for it. It’s now extremely common for someone to say they asked “chat” for some piece of information. We all know what they mean. But if you needed data on how popular AI portals are now, OpenAI provided it recently when the company revealed that ChatGPT has 900 million users, up from 800 million in the fall. Even if Gemini, Copilot, and Claude weren’t also rising (they are), that would be enough for the media—not to mention brands and marketing/PR agencies—to really understand how fast AI is growing as a discovery channel. Whether or not it’s a source of traffic does…

Despite considering themselves successful, most Americans also feel like they’re lagging on at least one major milestone. But experts warn that dwelling on it could put them further behind. In a recent survey conducted by daily development app Headway, 77% of respondents said they consider themselves successful. At the same time—in what researchers label the “success paradox”—81% said they’re falling behind their peers in at least one major personal or professional domain. Roughly one-third said they feel behind others their age financially, 11% feel they’re behind in life experiences, 10% feel they’re lagging in their career progress, and another 10% said the sa…

Every so often, a “technical” dispute reveals something much bigger. The recent blowup between the U.S. Department of Defense and Anthropic is one of those moments: not because it’s about a $200 million contract, but because it makes visible a new kind of enterprise risk, one that most CEOs, CTOs, and CIOs are still treating as a procurement detail. In a recent piece, “The Pentagon wants to rewrite the rules of AI,” I focused on the political meaning of a government attempting to force an AI company to relax its own guardrails. For enterprise leaders, the most important takeaway is more practical: If your AI capabilities depend on a single provider’s terms, policies,…

Every morning, people fasten their watch, slip on a bracelet, and head out the door without thinking much about what they might encounter along the way. The air they breathe, the dust on their hands, and the surfaces they touch all feel ordinary. Yet many chemical exposures happen quietly, without smell, taste, or warning. What if something as simple as a silicone band around your wrist could help track those invisible exposures? Environmental monitoring has traditionally relied on snapshots of exposure from a water sample collected on a single day, a blood sample drawn at one point in time, or soil tested from a specific location. But exposure unfolds gradually a…

The town halls didn’t work. The twelve month wellness program didn’t work. The pricey motivational speaker definitely didn’t work. Your team looks busy, but is still very, very stuck. What looks like apathy is almost never laziness. What looks like resistance is rarely defiance. What you’re actually seeing is a nervous system in threat mode because change fatigue is fear fatigue. The fact is, the human brain just isn’t wired to fully distinguish between a physical threat and an organizational one. According to Gallup’s 2025 State of the Global Workplace report, half of employees in the U.S. and Canada reported significant daily stress, which is higher than all other g…

For years, companies have been told to prepare for the future by chasing youth, digital fluency, and technical skills. They have been urged to bet on “high potentials” and to focus on the next generation. At the same time, they have spent years overlooking one of the most strategic talent pools already available to them: women over 50. This blind spot now looks increasingly dangerous. The future of work is arriving amid inflation, oil crises, wars, and all sorts of geopolitical tensions, economic anxiety, demographic aging, climate disruption, and the destabilizing effects of AI. In such a world, organizations need people who can handle ambiguity, navigate transitions…

Rental housing construction is slowing down in the United States. The cost of common construction materials is a big reason why. According to a new report from the Joint Center for Housing Studies of Harvard University, construction material costs have skyrocketed in recent years, adding to a wide range of conditions that are slowing the production of rental housing. The report, “America’s Rental Housing 2026,” finds that there was a 42% increase in the overall material costs of multifamily residential construction over the five-year period from 2020 to 2025, covering essential building materials like gypsum board, ready-mix concrete, and lumber. It’s a huge jump …

New York City’s famed Fifth Avenue is best known for its sparkling, fantastical holiday windows. Now, luxury brands are transforming an often overlooked, sometimes maligned part of city architecture—scaffolding—into artful branding displays. Located at the corner of Fifth Avenue and 56th Street, Prada has unveiled new scaffolding on its building, currently undergoing renovation, that covers its facade in rippling layers of semitransparent Prada-green scrim paper. The result is a beautifully nuanced design solution that turns what’s typically a functional safety requirement into a moiré urban dreamscape that becomes a visual extension of Prada’s brand. Prada isn’…

For some time now, reporting around Apple’s folding phone has coalesced around two beliefs: the device is set to drop this fall, and it will have a significantly less visible display crease than previous folding devices. That sounds like a typically Apple feature to prioritize, and it could well explain why the company is late to the category. Folding phones are cool, but the creases in their inner screens are undeniable imperfections. Whether it’s capacity with music players, user interface with smartphones, or the overall form factor with tablets, Apple tends to avoid making products with clear compromises in their defining elements. But is it even possible to m…

Shares in Bumble Inc. (Nasdaq: BMBL), maker of the Bumble dating app, are surging this morning after the company announced its fourth-quarter and full-year 2025 results. The stock price bounce will be a relief to investors in dating companies, an industry that has suffered severely in recent years due to so-called swipe fatigue among users. Here’s what you need to know about Bumble’s earnings and why its stock is surging this morning. Bumble beats on Q4 revenue Today, Bumble reported its Q4 2025 results. And on the surface, those results weren’t great. As a matter of fact, just purely based on a year-over-year comparison, many of the company’s most import…

Since its founding in 2010, GoFundMe has become the go-to platform for helping others in need, with more than $50 million raised every week and more than 8,000 fundraising campaigns launched every day. But using the platform to raise money from friends, family, and generous acquaintances or strangers often doesn’t come naturally, especially when people are already dealing with a traumatic situation like a house fire, medical problem, or other emergency. “In order for help to occur, people have to do something quite difficult, which is asking for help,” says GoFundMe CEO Tim Cadogan. “That’s something that almost no one likes doing, so it’s a hard threshold to cro…

“At the light, take a sharp left onto Washington Street.” “So the second value prop—” “Turn right onto Third Avenue, then at the next stop sign…” Charles Armstrong, the product manager on Google Maps, is trying to explain how the platform’s turn-by-turn directions are getting their biggest update since the service launched in 2009. Maps is an almost unfathomably impactful platform that reaches around 2 billion people worldwide; it dominates navigation apps by commanding as much as 70% of the global market share. But as Armstrong attempts to walk me through the rich redesign, he keeps getting interrupted by his own demo. And I have to admit…anyone who has e…

Hiroshi Fujiwara is perhaps the most dramatically lit person I’ve ever interviewed on Zoom. Joining me at his preferred time (midnight) from Tokyo, the man known as the godfather of streetwear—who launched his own label at 26, was among the first hip-hop DJs in Japan, wrote a regular column for Popeye, and now runs his own consultancy, Fragment—has met with me to discuss his latest collaborations with Nike. But when I dig in, asking about the hidden details lurking in his shoes? He admits, “I don’t really want to talk about it,” without an ounce of rudeness. “Sometimes, if you see a movie and you don’t really get the ending, you have to guess what [the creators] t…

Dollar General’s fourth-quarter and full-year 2026 earnings report shows some successes—though you wouldn’t know that by the reaction of its stock. Shares of Dollar General Corp (NYSE: DG) fell more than 6% in premarket trading on Thursday following the report’s early-morning release. And yet the discount retailer’s financial results include figures such as a 5.9% increase year-over-year (YOY) in quarter-four, with net sales increasing to $10.9 billion. Its 2025 net sales saw a similar jump of 5.2% YOY to $42.7 billion. Same-store sales also rose 4.3% YOY in the last quarter and 3% YOY for 2025. Notably, Dollar General did predict slower growth for 2026.…

A widening war in Iran has halted oil tankers, made targets of refineries and spooked investors worried about the cascading impact of spiking energy prices. In response, the International Energy Agency agreed on Wednesday to release the largest volume of emergency oil reserves in its history, with the Paris-based organization pledging to make 400 million barrels of oil available from its member nations’ stockpiles. The announcement marked a shift in momentum in government response to the war upending the flow of oil, with other global leaders previously indicating reluctance to tap into stockpiles. Here is a look at the energy supplies that countries hold and when they …

The ancient world understood that leaders who act without self-knowledge create chaos. Consider that at the entrance to the Oracle of Delphi was the following inscription: “Know thyself.” Socrates further imbued meaning into this tenet by declaring that his wisdom came from knowing that he knew nothing. Later, Stoics like Marcus Aurelius argued that self-knowledge meant acknowledging what was actually within your control. The throughline across millennia is clear: cultivating inner clarity helps us navigate external uncertainty. But here’s what the ancients also understood: self-knowledge isn’t a solitary pursuit. We come to know ourselves through relationships, and w…

When Kevin Ketels bought an electric 2026 Chevrolet Blazer last year, he wasn’t thinking about the cost of gas. He just thought EVs were better and “wanted to be part of the future.” Now that the Iran war is spiking prices at the pump, the Detroit man is happy he is no longer filling up his 11-year-old gas-powered SUV. “Electricity can go up, but it won’t go up nearly as much as gas will and it won’t go up nearly as fast, either,” said Ketels, 55, an assistant professor of global supply chain management at Wayne State University. Experts say prolonged high gas prices may drive some EV interest and sales, especially if drivers assume their electricity prices won’t be aff…