What's on Your Mind?

If you’re planning to visit your local Social Security Administration (SSA) office in the near future, be aware that a number of locations across the United States are currently closed for in-person services. Here’s what you need to know. What’s happened? The Social Security Administration has offices across the United States and around the world in U.S. territories. Most of the time, those SSA offices are open to the public for those who need in-person services. Yet currently, a number of SSA offices are marked as closed for in-person services or just closed entirely, according to a current list of office closings and emergencies on the SSA website. …

While its geographic footprint is all west of the Mississippi, convenience store operator Yesway Inc. is making New York City headlines this week with its initial public offering (IPO). The company expects to begin trading Wednesday on the Nasdaq under the YSWY ticker. In the wake of global convenience store giant 7-Eleven announcing that it will close over 600 locations in the United States, it’s an interesting time for a smaller convenience store chain on the rise to go public. Seven & i Holdings, the Japan-based owner of 7-Eleven, recently delayed an IPO of its North American unit. Yesway hasn’t yet announced any plans for an expansion of its 440-plus-s…

A new battery from Chinese company CATL, the world’s largest electric vehicle battery manufacturer, can be fully recharged in under seven minutes. Charging that battery from 10% to 80%—often considered an ideal maximum charge to protect the battery’s health—takes less than four minutes. It’s a striking technological advancement that closes the gap between EVs and gas vehicles—and beats out a recent battery advancement by Chinese EV giant BYD. China has come to dominate the electric vehicle and battery industries, and companies there are continuing to make impressive leaps forward. Shenzhen-listed shares of CATL (Contemporary Amperex Technology Co., Limited…

We are living through a fundamental shift in what work is for. As AI takes on more routine cognitive tasks, the uniquely human capacity to imagine, connect, and create meaning becomes the primary source of organizational value. Yet most companies are still measuring performance metrics prioritized for a different era: inventory turnover, cost per lead, and utilization rates. These metrics were designed to optimize extraction. They are poorly equipped to cultivate imagination. The organizations that will win in the Imagination Era are those that build new measurement systems to match their new ambitions. Not because metrics are magic, but because what a company ch…

For a company with one of the most important jobs in information security, assessing the risks and opportunities of AI might feel less like an analytical exercise and more like a roll of a 20-sided die. That’s because a password manager, which already has to defend a customer’s most valuable credentials against both outside attackers and the customer’s own carelessness, now has to contend with AI on multiple fronts. AI can help a password-management firm develop code and find vulnerabilities faster, but it may also enable clients to ship sloppy, vibe-coded apps that expose passwords. And while AI agents promise to zip through complex tasks with a single-minded foc…

There’s a question I ask every guest on my podcast, Inspired with Alexa von Tobel. It comes near the end of every conversation, after we’ve gone deep on business models, hard pivots, and the relentless grind of building something from nothing. The question is simple: What’s a mantra that runs through your head? I started asking it on a hunch. After years as a founder, dropping out of Harvard Business School to launch LearnVest during the height of the financial crisis, scaling it to acquisition, and then building Inspired Capital, I had come to believe that mindset wasn’t a soft variable. It was a hard one. The words we repeat to ourselves shape the decisions we make,…

The first sign that something had changed was the Topo Chico. It arrived on our porch one afternoon—a case of it—along with Graza olive oil and La Roche-Posay face wash. When our 4-year-old announced she would eat nothing but Uncrustables for the foreseeable future, a box arrived within the hour. The prices were lower than on Amazon, and we got them faster, with no delivery fee. It turns out that my husband had gotten hooked on Walmart—all without ever setting foot in a store. Earlier this year, he discovered that our American Express card included a Walmart+ membership. He activated it on a whim. Since then, he’s been placing orders on the app almost daily, from go-t…

As AI becomes more advanced in quality, leaders are increasingly invoking AI to justify unpopular decisions like layoffs. However, much of that story collapses under scrutiny, and workers know it. This gap between rhetoric and reality is eroding trust. This amplifies inequities and quietly sets organizations up for long-term cultural and performance damage. Author, speaker, and strategist Lily Zheng sees a clear pattern: executives are using AI to explain decisions that are in fact driven by past mistakes, investor pressure, or leadership preference. Companies that went on aggressive hiring sprees during the pandemic are now quietly “correcting” courses. They’re frami…

Employees at Meta Platforms may soon feel like they’re spilling TMI to their employer’s MCI. The parent company of Facebook, Instagram, and WhatsApp is installing new software—reportedly dubbed Model Capability Initiative (MCI)—on its employees’ computers and workstations that will, among other things, track and capture mouse movements and keystrokes in an effort to train AI models, Reuters first reported on Tuesday. It’s all part of a broader effort to develop autonomous AI agents that can perform specific work tasks. A Meta spokesperson confirmed that the company was, indeed, pushing forward with the measure. “If we’re building agents to help people com…

As visitors head into downtown Vancouver through the city’s False Creek Flats neighborhood, the first thing they’ll see is the Hive: a 10-story office building built out of wood and shaped like a giant honeycomb. Beneath its webbed exterior, the building is hiding a clever design system that keeps it safe from earthquakes by allowing it to wiggle, shake, and settle. The Hive, designed by the Toronto-based architecture studio Dialog, is the tallest seismic-force-resisting building made from mass timber in North America. By substituting mass timber for typical steel-and-concrete construction, the building is sequestering a total of 4,403 metric tons of CO2; equivalent …

The point of mopping floors is to clean them, but it’s actually pretty messy, as you’re sloshing increasingly grimy water from your bucket to the floor. Are you actually cleaning, or just redistributing the filth? Joseph Joseph, a U.K. houseware design studio and manufacturer, has a new solution: a two-chamber mop bucket called the UltraClean that separates the fresh soapy water from the dirty water, and squeezes out the mophead as you go. This just might be the biggest advancement in mop bucket technology—yes, it’s a thing—since the mop wringer. The secret to the UltraClean system is its slot, which is designed to do two things at once: clean and rinse. Here’s ho…

German aviation group Lufthansa is cutting back on flights amid fuel price surges related to conflicts in the Middle East. On Tuesday, the company announced plans to eliminate 20,000 short-haul flights through October, a decision expected to save around 40,000 metric tons of jet fuel. The adjustments to the flight schedule will impact the unprofitable routes across the Lufthansa Group network, which includes Lufthansa Airlines, Swiss International Air Lines, Austrian Airlines, Brussels Airlines, and ITA Airways. “Passengers will therefore continue to have access to the global route network, particularly long-haul connections,” the company said in a press statemen…

Three congressional candidates wagered on the outcome of their own elections on Kalshi, according to the prediction market, which said Wednesday that it fined and suspended the men from their platform for five years. It is the latest high-profile case of alleged insider trading on prediction markets including Kalshi and Polymarket, which have brought bipartisan scrutiny from Congress and calls for stricter regulations of the websites where people can put money on just about anything. Kalshi’s disciplinary documents named Mark Moran, who is running as an independent in Virginia’s U.S. Senate race; Ezekiel Enriquez, who ran in a Texas Republican primary for a U.S. House s…

Over the past year, a quiet shift has been unfolding across the internet. A growing wave of AI-generated news and content sites has flooded search results. Many of them are technically accurate, cleanly written, and structurally sound, yet they feel strangely interchangeable. A recent analysis by NewsGuard identified more than 1,000 AI-driven content farms producing articles at scale, often without original reporting, perspective, or voice. The information is there. But something essential is missing. It is not accuracy or clarity; it is a point of view. That absence points to a deeper question: If everyone is using the same models, trained on the same data, to generate i…

For publishers, one of the observations that’s often cited about AI search is that the people who click through are more intentional than those who come from traditional search. In other words, sure, AI might be nuking your referral traffic, but at least the people coming from there are more likely to engage, and potentially become loyal readers. And that’s true—the stats show it. But it’s an oversimplification of a more interesting reality. It turns out that the audience in AI search isn’t just a blob of traffic that you need to work extra hard to get the attention of. People who ask AI portals for information about something can have wildly different intentions…

A few years ago, employees at the Chinese tech giant ByteDance, the company behind TikTok, received an unusual internal reminder: colleagues should avoid using “您” (nín), the formal and respectful version of the Chinese word “you.” Instead, employees were encouraged to address everyone using “你” (nǐ), the informal form, regardless of rank. For many younger staff members, the change felt natural. ByteDance had deliberately built a fast-moving start-up culture that emphasized equality, speed, and open communication. But for others, particularly those accustomed to more traditional professional environments, the change felt almost radical. After all, in Chinese c…

I’m addicted to the curtain. That moment when you walk through a dark hall, push through two layers of dark drapes, and whatever you see next—no matter what it is—is a bit of a thrill. It’s one of my favorite motifs of Milan Design Week, when half a million people from around the globe for a citywide celebration of all things design. The hook is Salone de Mobile, the world’s largest furniture trade show. Its 3/4-mile-long fairgrounds feature 1,900 exhibitors from 32 countries. (The fairgrounds are so expansive they actually sit outside Milan in a city called Rho.) But many visitors never make it there, instead exploring Milan’s design districts that are f…

Note: This article discusses sensitive topics like suicide and self-harm. If you or someone you know is in danger, please call the national suicide and crisis lifeline at 988. LLM-powered chatbots have brought humans and technology closer together than ever before–but at what cost? Many people have begun turning to LLMs for advice, seeking guidance on anything from fitness plans to interpersonal relationships. But for society’s most vulnerable minds (e.g., adolescents, the elderly, and those with mental health conditions), this intimacy presents a hidden danger. These tools can descend into something darker: enablers for suicide and self-harm (SSH). Chatbots have …

April is shaping up to be yet another brutal month for job cuts in the technology sector. But the announcements may not have the immediate effect that many companies are hoping for. Here’s the latest on the situation. Microsoft to offer buyouts to 7% of its US workforce While Microsoft hasn’t announced another round of layoffs, the Windows giant is planning job reductions of another kind. As Fast Company reported yesterday, the Redmond, Washington, company is expected to offer buyouts to 7% of its U.S. workforce by the end of June. A buyout is when a company offers an employee a financial incentive to resign. Buyout helps companies avoid being forced to ch…

Amid a merger with SpaceX, a $60 billion option to acquire the AI company Cursor, and an upcoming public offering, Elon Musk’s xAI firm is still losing employees. Every xAI cofounder, other than Elon Musk, has now exited the company. Dozens of people who served on xAI’s engineering and program staff have also departed, a Fast Company review shows. This overlaps with a significant share of the people meant to direct the startup under a new organizational structure that was only announced in February. While it’s natural for employees to come and go from any company, the string of xAI departures—and these are only the publicly searchable ones—is notable because they…

Experts have a lot of ideas about persuasion. Some suggest leveraging social proof to show that people have adopted the idea and had a positive experience. Others emphasize the importance of building trust and appealing to emotional, rather than analytical arguments. Still others insist on creating a unified value proposition. The problem is that change is not about persuasion. The best indicator of what we think and do is what the people around us think and do, and that effect extends out to three degrees of separation. It is not only those we trust, but even the friends of our friends’ friends—people we don’t even know—that affect our opinions and actions. So ev…

Prediction markets Kalshi and Polymarket have roared into the public consciousness, drawing scrutiny from regulators and politicians. They’ve also captured the imagination of social media users, some of whom post outlandish claims of striking it rich by pointing AI models at prediction markets and making bank. But a new study published in the Cornell University archive arXiv suggests it’s not as easy as that. Researchers at Arcada Labs, through its Prediction Arena benchmark, tested six frontier AI models by giving each $10,000 to trade on prediction markets over 57 days earlier this year, tracking how they handled real-time information and decision-making on pla…

There are ​more than 20 billion things​ to watch on YouTube, but sometimes that endless choice can feel constraining. It’s all too easy, for instance, to get trapped inside an algorithmic bubble that keeps stuffing you with more of the same thing. And that’s before you get sidetracked looking at comments, descriptions, and sidebar recommendations. Fortunately, a new tool makes watching YouTube feel more like watching old-school TV—with a grid-based channel guide to flip through and minimal distractions. This tip originally appeared in the free Cool Tools newsletter from The Intelligence. Get the next issue in your inbox and get ready to discover all sorts of awesome tech …

Two new experiments show that most people do not even consider that a personal message could be AI-generated, even when they themselves use artificial intelligence to write. To see how people judge someone based on their writing in the age of ChatGPT, my colleague Jiaqi Zhu and I recruited more than 1,300 U.S.-based participants, ages 18 to 84, and showed them AI-generated messages like an apology sent in an email. We split our volunteers into four groups: Some people saw the messages with no information about who or what wrote them, as in everyday life. Others were told the messages were definitely written by a human, definitely AI-generated, or that the source could…