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Even tech giant Apple couldn’t prevent its artificial intelligence from making things up. Last month, the company suspended its AI-powered news alert feature after it falsely claimed a murder suspect had shot himself, one of several fabricated headlines that appeared under trusted news organizations’ logos. The embarrassing pullback came despite Apple’s vast resources and technical expertise. Most users probably weren’t fooled by the more obvious errors, but the incident highlights a growing challenge. Companies are racing to integrate AI into everything from medical advice to legal documents to financial services, often prioritizing speed over safety. Many of these a…

For a long time, I told myself I was choosing stability. I was working at a prestigious university, doing work that mattered, surrounded by smart people. The role had legitimacy and the paycheck came on the same day, in the same amount, every month. The path forward was clear and the structure well-defined. At that point in my life—raising very young kids—that predictability felt not just comforting, but necessary. My work mattered, and it held up easily when I described it to others. I could justify why staying made sense. And yet, I was unhappy. Not in a dramatic, crisis-driven way. There was no single bad boss or catastrophic moment that forced my hand. I…

Most people recognize that when you’re answering email while walking your dog and listening in on a meeting, you’re bound to lose effectiveness. Whether it’s that awkward silence when your boss asks for your input and you didn’t hear it—or you stepping in something not so pleasant because you didn’t realize your dog had done his business right in front of you. The limitations of multitasking present themselves in an obvious fashion. But as a time management coach, I’ve seen that it’s not just trying to do too many small things at once that can trip you up. I also see people dramatically reduce their effectiveness when they try to do too many large things at once—a…

Amidst much confusion, polarization, and debate around how AI will impact work, the fact of the matter is that many people are concerned by automation and the prospect of AI job elimination. For example, the simple notion that “AI is going to take my job” is a thought that has crossed the minds of 25% of workers. For some, this may be true, although the magnitude of AI-driven job displacement is still uncertain; depending on assumptions, AI-driven job displacement could potentially range from 3% to 14%. What will the ultimate figure be? It’s hard to know: nobody has data on the future, and any projection is merely extrapolating from past data and past innovation, whic…

Unlike millennials who embraced hustle culture and burned out, Gen Zers have a new concept of what ‘making it’ looks like in today’s workplace—and it doesn’t involve a fancy title. View the full article

It’s tax season. Americans will pay an average of $10,489 in personal taxes—about 14% of the average household’s total income. Most will do so because they think it is their civic duty. Many believe they are morally obliged to obey the law and pay their share. But as tax day approaches, many Americans will bemoan their tax bill and complain that it is unfair. So, how are we to know if paying taxes is the right thing to do? Perhaps philosophy has some clues? Reasons to obey the law Many philosophers agree that we should obey the law. In The Crito, for example, Plato describes Socrates’s choice after the Athenian jury sentenced him to death for impiety. Crito…

When my business went through a difficult season, I turned to my friend, ChatGPT. I asked the Large Language Model (LLM) for insights and advice on how to leverage my strengths and pivot my business as budgets for women’s leadership programs shifted downward. When the well-framed answers started pouring in, I didn’t pause to check in with myself and ask if my opinion diverged from ChatGPT or whether this advice aligned with my values and mission. In fact, I didn’t even think to ask ChatGPT what might work in my favor if I just stayed the course. I was a “LLeMming”: a term Lila Shroff uses to describe compulsive AI users in The Atlantic. Lila Shroff shares that just as th…

Every holiday season feels high stakes, but 2025 may be the most unforgiving yet. Consumer demand remains resilient, but retailers are facing a tangle of economic headwinds, from tariffs and supply chain volatility to rising ad costs and leaner teams. In an uncertain economy, the margin for error shrinks, and the cost of a slow site or a fragile storefront grows even steeper. For years, retailers have measured holiday readiness by promotions, inventory planning, and staffing strategies. But there’s a blind spot: performance readiness. How fast, resilient, and visible your digital storefront is when shoppers show up can determine whether you hit your holiday forecast o…

You’ve been knocking it out of the park. Your projects deliver, your name comes up in leadership meetings, and now you’ve been tapped for the next step: your first management role. It’s exciting. It’s validating. But it’s also a lot like stepping off a cliff with no parachute—especially if no one’s told you what leadership really requires. In fact, nearly half of first-time managers report feeling unprepared when they take on their new roles. Why? Because being a high-achieving individual contributor is a completely different job than managing people. It’s not a promotion—it’s a profession. So, before you accept that new title and the “corner Slack channel” that c…

While most teams have managers and team leads, many also have something less official, but just as recognizable: the “workplace parent.” They’re the go-to for advice . . . even for things that may not even be related to work. They remember birthdays, organize celebrations, and somehow have everything you might need. Paper clip? No problem. Jumper cables? Of course. The phone number for the receptionist you’re too scared to call—don’t worry, they did it for you. But what does it really mean to be the caretaker of your workplace? And can that caring nature sometimes hold you back professionally? Here are four signs that you’re the workplace parent, plus the r…

I spent several years of my career in the uncomfortable role of middle manager. On one side, I had executives asking me why my team couldn’t “do more,” and on the other side, my employees told me they were stretched too thin. It was an endless tug-of-war. I was both the enforcer of company expectations and the advocate for my team’s needs. At times, my role felt at complete odds with itself. Executives push for efficiency and growth, while employees look for empathy and stability. Middle management, understandably, feels like a pressure cooker. The shifting role of middle management My role as a middle manager was many years ago. Today’s middle manager…

Authenticity is a critical leadership trait. Research shows that it facilitates more trusting relationships and a more positive working environment. Often, though, in my executive coaching practice, I hear senior leaders use ‘authenticity’ as a covert excuse to resist development. When clients say, “That doesn’t feel authentic,” it’s often a signal they’re avoiding growth. They’re fearfully or righteously attached to a static version of their leadership. This is a major liability. As leaders elevate in seniority, they must adapt their approach. They need to experiment with different ways of thinking, communicating, and engaging to navigate increased scope and complexi…

The world’s biggest social media companies face several landmark trials this year that seek to hold them responsible for harms to children who use their platforms. Opening arguments for the first, in Los Angeles County Superior Court, begin this week. Instagram’s parent company Meta and Google’s YouTube will face claims that their platforms deliberately addict and harm children. TikTok and Snap, which were originally named in the lawsuit, settled for undisclosed sums. “This was only the first case — there are hundreds of parents and school districts in the social media addiction trials that start today, and sadly, new families every day who are speaking out and br…

Arianna Huffington, author, entrepreneur, and founder of The Huffington Post believes in one key to success above all else: getting enough sleep. “When I get eight hours, I feel ready to handle anything during the day without stress and without paying a heavy price in terms of my own health and my own mental well-being,” Huffington, the author of The Sleep Revolution, told NBC. Here’s how sleep can lead to greater success and happiness for you: Huffington’s Personal Journey With Sleep Back in 2007, Huffington was constantly sacrificing sleep to work 18-hour days. Then, one morning, she woke up on the floor of her home office in a pool of her own blood. S…

Arizona’s highest court has created a pair of AI-generated avatars to deliver news of every ruling issued by the justices, marking what is believed to be the first example in the U.S. of a state court system tapping artificial intelligence to build more humanlike characters to connect with the public. A court in Florida uses an animated chatbot to help visitors navigate its website, but the Arizona Supreme Court is charting new territory with the creation of Victoria and Daniel. Made of pixels, the two avatars have a different job in that they serve as the face of news coming from the court just as a spokesperson made of flesh and blood would do—but faster. The use of A…

Circa 1450, the creative community was jolted. The printing press had just been invented in Europe. Scribes, typically monks who had spent lifetimes perfecting the spiritual art of hand-copying manuscripts, saw their specialized skills suddenly rendered obsolete. Yet in short order, the disruptive innovation democratized knowledge, enabled the Renaissance, and created entirely new creative roles for editors, typesetters, printmakers, and illustrators. More than five centuries later, Photoshop sparked similar concerns about devaluing traditional skills and compromising image integrity. Artists worried it would cheapen the craft. Instead, it became foundational to moder…

Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. This bonus newsletter from Davos explores the strategic relationship between CEOs and chief technology officers. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. In my previous life as a technology journalist, I wrote and edited countless stories about corporate chief technology officers (CTOs) emerging as key partners to their counterparts in the C-suite. When marketing functions became more data-driven, chief marketing officers clamored for attention from product and engineering. Today, chief financial offic…

You wouldn’t pay a surgeon to file your tax return, and you wouldn’t ask your accountant to perform your appendectomy. The same is true for AI: Organizations should start realizing that different AI providers excel at different needs, from coding to specialized research or creative design. Over the coming year, enterprises will absorb a variety of these AI providers’ technologies in earnest and at scale—department by department, role by role. Legal teams will standardize on tools like Harvey. Customer service teams will rely on Glean or purpose-built agents. Development teams may choose resources from Anthropic. Marketing, engineering, finance, and HR will similarly g…

Police are getting a boost from artificial intelligence, with algorithms now able to draft police reports in minutes. The technology promises to make police reports more accurate and comprehensive, as well as save officers time. The idea is simple: Take the audio transcript from a body camera worn by a police officer and use the predictive text capabilities of large language models to write a formal police report that could become the basis of a criminal prosecution. Mirroring other fields that have allowed ChatGPT-like systems to write on behalf of people, police can now get an AI assist to automate much dreaded paperwork. The catch is that instead of writing the…

Burberry, the brand best known for its iconic checkered pattern and fashionable trench coat, announced Wednesday that it may cut around 1,700 jobs worldwide in a major cost-reducing effort. The news comes as British luxury brand reported a staggering 117% drop in annual profits, or around $87.8M (£66m), over the last financial year. Burberry employed about 9,300 people across the world last year, meaning the cuts could take out about 20% of the brand’s workforce. In a statement on the company’s website, CEO Joshua Schulman said Burberry is not looking to make any major store closures, and explained that the cuts will primarily come from the group’s head offices…

There’s an ear-piercing war brewing at the mall. Claire’s, the biggest player in the market, has hit hard times, leaving room for upstarts to impinge on its territory. For 60 years, Claire’s has billed itself as a place for kids and teens to get their first piercings. The company says it has pierced more than 100 million ears since 1978. But after declaring bankruptcy in August (its second bankruptcy in seven years), Claire’s was acquired by the holding company Ames Watson for $140 million. These new owners have plans to turn the business around, including drastically shrinking its retail footprint which had ballooned to more than 1,000 stores. It recently annou…