What's on Your Mind?

If you work in an office, your next coworker might not be human at all. Workers are already well-acquainted with artificial intelligence in the office, using AI tools to take notes, automate tasks, and assist with workflow. Now, Microsoft is working on a new kind of AI agent that doesn’t just assist, but acts as an employee. These “Agentic Users” will soon have their own email, Teams account, and company ID, just like a regular coworker. “Each embodied agent has its own identity, dedicated access to organizational systems and applications, and the ability to collaborate with humans and other agents,” states a Microsoft product roadmap document. “These agents ca…

Our culture equates busyness with importance, overcommitment with achievement, and exhaustion with value. For high-achieving professionals, this belief system isn’t just inconvenient, it’s quietly eroding energy, focus, and fulfillment. Meetings pile up, emails never end, and the pressure to “do it all” becomes a measure of worth. And yet, this version of productivity is deeply misleading. The truth is, sustainable success doesn’t come from cramming more into your day. It comes from aligning what you do with who you are, and giving yourself permission to prioritize energy, clarity, and presence over perpetual motion. Because motion for the sake of it is meaningless. …

Do you know that the longer a decision-maker views your résumé, the more likely it is that you’ll get an interview? Recent research combined eye-tracking and machine learning to understand résumé decisions better. The most actionable conclusion was that Experience section dwell time predicts interview invitations. That’s next-level information. We’ve had eye-tracking studies for years. They tell us what readers look at, but give no additional meaning. Now, by applying AI, we know which sections of the résumé matter the most for getting interviews. I was a retained search consultant for 25-plus years. For the last 10 years, I’ve been writing executive and board ré…

Over the next 20 years, an estimated $84 trillion will change hands in the U.S.; some call this the Great Wealth Transfer, others the Silver Tsunami. This wealth is held in cash and assets, but also in the estimated 2.9 million private U.S. businesses that are owned by those over 55. Many retiring business owners will look to sell their company to private equity or larger conglomerates, while others will pass their businesses on to their heirs. A few are considering something more radical: giving their company away to good causes, like Paul Newman who gave his eponymous food company to Newman’s Own Foundation when he passed away in 2008. This idea remains radical eno…

In early 2022, the meal delivery company I founded, Tovala, went out to raise $100mm from venture capitalists. Our business could not have been hotter. We’d crossed $110mm of revenue, growing over 100% YoY. We had retention that was 3–4 times better than other meal delivery services. We had low awareness, lots of room for product innovation, and a seemingly clear path to an IPO. Then the war broke out in Ukraine, and capital markets started to get spooked. All of the sudden, fast-growing, unprofitable consumer businesses were out of vogue. We managed to raise $32mm, not a small sum, but it felt like a failure. It ended up being the best thing that ever happened to…

After more than 70 years, the Ford Motor Co. finally has an architectural centerpiece. The automaker’s new global headquarters has officially opened in Dearborn, Michigan, just outside Detroit and within eyeshot of some of the main facilities that have sustained the company for more than a century. Covering 2.1 million square feet and designed by the architecture and design firm Snøhetta, the new building sprawls across four circuitous stories. Getting from one side to another is a trek. During a two-hour walking tour of the building, a week ahead of its official opening, I traversed at most a quarter of the overall space. This immense size is the building’s stren…

New locker rooms. Rows of seats removed. Every last Real Madrid sign hidden from sight. These are just some of the measures the National Football League took to transform one of the world’s most iconic soccer stadiums for a matchup between the Miami Dolphins and the Washington Commanders. On November 16, the two teams will compete on the field of Real Madrid’s Santiago Bernabéu, though the pitch won’t look anything like its usual self. To get the field ready, the NFL spent $2.32 million on a series of temporary renovations. The most fundamental change was to the playing surface itself. Since soccer pitches are shorter than American football fields, the playing field h…

Outdoors brand Yeti dropped its new holiday commercial, and it has a lot of what you’d expect from a seasonal spot. “Bad Idea” outlines all the reasons you probably shouldn’t get a Yeti for someone you care about: “Don’t get them a Yeti,” says the voice-over, as a ribboned cooler flies out the back of a pickup truck. “Unless you like dogs that are always wet, eyebrows that are still growing back, and sand in places sand should never be.” By the end of the commercial, it’s clear that the brand is aiming at people who are obsessed. It could be surfing, fishing, camping, golf, whatever—it’s about those chasing the dream wherever it leads them. But for all its charmi…

This week’s biggest business news is perhaps that the U.S. federal government shutdown finally ended; however, that ending didn’t come without more than a few noteworthy concessions. Meanwhile, a beloved coffee chain walked straight into a strike on one of its biggest promo days, and a regional grocer found a way to turn literal loose change into both PR and foot traffic. In the background, the tech world reminded everyone that hype cycles come with fine print. CoreWeave, one of the hottest names in AI infrastructure, delivered blockbuster revenue but still saw its stock sink on news of a delayed data center. IBM, facing louder rivals in quantum computing, rolled out …

A reader writes: I have a new employee who is refusing to do some parts of her job. She hasn’t done this with me directly, but when I left for a week’s vacation, I gave very clear guidance on what she should be working on. That included learning to use some of our equipment, practicing her job skills, and reviewing training videos with the team. Unfortunately, while the other team members were focused on the training videos, she was watching personal videos on her phone. Each team member later told me separately that when they asked her to participate, her response was, “No, I’m not going to do it.” What should I do now? Minda Zetlin responds: Unless your …

Want more housing market stories from Lance Lambert’s ResiClub in your inbox? Subscribe to the ResiClub newsletter. Generally speaking, housing markets where inventory (i.e., active listings) has returned to pre-pandemic 2019 levels have experienced weaker home price growth (or outright declines) over the past 36 months. Conversely, housing markets where inventory remains far below pre-pandemic 2019 levels have, generally speaking, experienced more resilient home price growth over the past 36 months. Of the 50 largest metro area housing markets, 21 major metros now have more homes for sale than at the same point in 2019. Last year, that count was 13 markets. T…

When the camera was invented in 1826, many people thought painting would die. But it didn’t. Instead, painters found new ways to express themselves. Painters reinvented expressionism, impressionism, and abstract art. Monet, Munch, and later Picasso, all thrived after the camera arrived. When personal computers became common in the 1980s, there was fear that creative thinking would become less valuable. But computers opened the door to digital design, animation, and new forms of storytelling. Studios like Pixar, founded in 1986, showed how technology could help artists create worlds that were impossible before. When Photoshop launched in 1988, photographers worri…

After a decade in development, legendary documentarian Ken Burns is set to release his long-awaited series, The American Revolution. In the lead up to the premiere, Burns shares key lessons he gleaned from the founding of the United States—and the parallels between the revolutionary era and today. He also reflects on his admiration for Lin-Manuel Miranda’s Hamilton, and the obstacles he faces in his ongoing quest for truth. This is an abridged transcript of an interview from Rapid Response, hosted by former Fast Company editor-in-chief Robert Safian. From the team behind the Masters of Scale podcast, Rapid Response features candid conversations with today’s top busine…

Frequent flyers and travel hackers who visited SeatGuru on October 31 were met with an unpleasant surprise: a shuttered website directing them to Tripadvisor’s homepage. After nearly a quarter-century in operation, the beloved website that helped fliers determine which seats to grab, and which to avoid, is gone. Here’s why, and three SeatGuru alternatives to try now. What was SeatGuru? SeatGuru was a website highly regarded by frequent fliers. The site hosted seatmaps for thousands of airplanes and categorized every seat on each aircraft in order to help fliers figure out which to book and which to avoid. “Good” seats were those with qualities like the most legroom…

While I’m happy to extol the powers of the written word, sometimes you need a little something extra to get your point across. I’m not just referring to pictures, either, but also to annotations, flowcharts, and freeform drawings. These illustrative tools can be a powerful way to convey your message, whether by themselves or on top of an existing image. Allow me to (*ahem*) illustrate exactly what I mean, using a free tool that might end up being the image-editing, markup-magic-creating supplement you never knew you needed. This tip originally appeared in the free Cool Tools newsletter from The Intelligence. Get the next issue in your inbox and get ready to di…

Every fall, I anticipate the winter holidays with almost childlike joy. I look forward to familiar traditions with friends and family, eggnog in my coffee, and the sense that everyone is feeling a little lighter and more connected. At the same time, I feel anxious and annoyed by the manufactured sense of urgency around gift giving: the endless searching and second-guessing shaped by advertisers, retailers, and cultural expectations. Don’t get me wrong, I mostly love giving—and, yes, receiving—gifts during the holidays. But as a researcher who studies consumer psychology, I see how those same forces, amplified by constant buying opportunities and frictionless onlin…

Forty-three days later, the U.S. government shutdown has come to an end. While it wreaked havoc on government services, flights, and paychecks for federal workers, stock market appears to have come through it unscathed. In fact, by some measures, it improved. The Dow Jones Industrial Average reached 46,441.10 on the first day of the shutdown. Since October 1, it has grown over 4%, reaching over 48,000 for the first time on Wednesday, November 12. While the record number came as the shutdown’s end became a sure thing, the Dow had continued to rise throughout the period. The S&P 500 also followed a mostly upward trajectory throughout the shutdown. It …

Some of my best ideas come to me when I’m exercising. At least I think they’re some of my best ideas; by the time I actually get a chance to write them down, I’ve often forgotten them. While you could argue that something I was unable to remember for an hour or so can’t be that great, still: we’ve all had things we wanted to remember, but couldn’t. So what can you do if you need to remember something important? Most memory-improvement techniques—like mnemonics, chunking, and building memory palaces—involve a fair amount of effort. But these simple strategies to improve your short-term memory and recall require almost no effort—and very little time. 1. Say…

Online betting is more accessible than ever, with 14% of U.S. adults saying they bet on professional or college sports online either frequently or occasionally, according to a February poll by The Associated Press-NORC Center for Public Affairs Research. It’s also in the news, with a growing list of sports betting scandals making headlines. Public health advocates and personal finance advisers say it’s important to know the risks if you’re going to gamble online. “Gambling and ‘responsibly’ seem to be oxymoronic, because if you’re gambling it’s all about risk,” said Caleb Silver, editor in chief of personal finance site Investopedia. “But people still do it. Online gamb…

All last week, OpenAI watchers reported seeing strange things. References to GPT-5.1 kept showing up in OpenAI’s codebase, and a “cloaked” model codenamed Polaris Alpha and widely believed to have come from OpenAI randomly appeared in OpenRouter, a platform that AI nerds use to test new systems. Today, we learned what was going on. OpenAI announced the release of its brand new 5.1 model, an updated and revamped version of the GPT-5 model the company debuted in August. As a former OpenAI Beta tester–and someone who burns through millions of GPT-5 tokens every month–here’s what you need to know about GPT-5.1. A smarter, friendlier robot In their relea…

President Donald The President signed a government funding bill Wednesday night, ending a record 43-day shutdown that caused financial stress for federal workers who went without paychecks, stranded scores of travelers at airports and generated long lines at some food banks. The shutdown magnified partisan divisions in Washington as The President took unprecedented unilateral actions — including canceling projects and trying to fire federal workers — to pressure Democrats into relenting on their demands. The Republican president blamed the situation on Democrats and suggested voters shouldn’t reward the party during next year’s midterm elections. “So I just want to tel…

Visitors to dozens of Starbucks stores across more than 40 cities may be greeted with picket lines today as Starbucks baristas go on strike. And it’s a strike that couldn’t come at a worse time for Starbucks, as today is the company’s annual Red Cup Day, which kicks off the Seattle coffee giant’s holiday sales season. Here’s what to know: What’s happened? Today, unionized Starbucks baristas went on strike at more than 65 Starbucks locations across 42 cities. The baristas are members of the Starbucks Workers Union (SBWU), a collective that says it includes over 12,000 Starbucks workers across 550 unionized stores. The union says it has been in stalled negoti…