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Soon, all businesses will be able to use Meta’s AI to power live, 24/7 customer service that can interact with customers on behalf of businesses on Instagram, Facebook, and WhatsApp. Meta announced advancements in business AI—including the customer service AI agent that will make purchases and can respond to voice prompts from a user—at a conference Tuesday morning. “We are at an amazing and historic moment,” said Clara Shih, the VP of Business AI at Meta. “We are on the cusp of AI being in the hands of every consumer and every business.” Over 600 million conversations between a person and a business occur in a day on all of Meta’s social platforms. With its n…

Advanced Micro Devices (AMD) stock (NASDAQ: AMD) fell 9% before the bell on Wednesday after the company fell short on sales for its data centers, despite reporting better-than-expected fourth-quarter earnings. (The stock is down 7% as of midday Wednesday.) That’s because the chipmaker’s core business is selling data center chips for graphics processing units used to power AI. It’s currently going head-to-head with Nvidia for market share of the lucrative, high-powered AI chip market. Shares in Nvidia (NVDA), meanwhile, were up 4% in midday trading Wednesday after Google’s parent company, Alphabet, announced it will spend $75 billion in expected capital expenditure…

The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights with our audience. Members pay annual dues for access to peer learning, thought leadership opportunities, events and more. Taking the first step towards a new future for your organization can be a daunting effort—but for professional services organizations, the time is now. With 70% of organizations planning to track office attendance in 2025, the corporate real estate landscape is primed for potential. Leaders must fully capitalize on the seismic shifts in the new standard of in-office work and use their spaces to …

Things are tough right now, with complexity and uncertainty in the world driving stress and worry. You’re probably trying to stay positive and muscle through. But there’s an important difference between keeping appropriately optimistic and acting with toxic positivity. If you’re faced with toxic positivity in yourself or others, it’s probably based on good intentions that have run amok. But it can actually create a negative spiral that can make things worse. Staying positive during trying times According to a survey from MyPerfectResume, people are reporting record levels of exhaustion, anxiety, and stress with 88% who said they were burned out. In addition, 32…

Fans of the beleaguered retail chain Big Lots will be happy to learn that the first locations to reopen after its bankruptcy last year are currently undergoing a cleaning, remodeling, and re-merchandising process. Their reopening, the first in a series of four waves of “soft openings,” is scheduled for next month. Here’s what you need to know about when and where Big Lots stores will reopen. Big Lots ‘first wave’ locations Variety Wholesalers, the North Carolina-based retail company that has taken control of hundreds of the ailing retailer’s stores, has confirmed with Fast Company that it is gearing up to reopen some of the locations that it has acquired. As Fa…

In Uganda’s Mbale district, famous for its production of arabica coffee, a plague of plastic bags locally known as buveera is creeping beyond the city. It’s a problem that has long littered the landscape in Kampala, the capital, where buveera are woven into the fabric of daily life. They show up in layers of excavated dirt roads and clog waterways. But now, they can be found in remote areas of farmland, too. Some of the debris includes the thick plastic bags used for planting coffee seeds in nurseries. Some farmers are complaining, said Wilson Watira, head of a cultural board for the coffee-growing Bamasaba people. “They are concerned—those farmers who know the effects …

When I asked Alicia Graf Mack, dean and director of The Julliard School’s Dance Division, to recall a moment that felt like a manifestation of her vision, she shared a recent Zoom conversation she had with seven Julliard seniors. They’re touring with dance companies and joined from around the world to share stories about their first performances. As a former principal dancer, Graf Mack understands her students’ journeys. She joined Julliard in 2018 with a bold vision to modernize dance education. As Julliard President Damian Woetzel captured: “on a macro level, what she is doing is influencing the very future of dance in the world.” “I’d love to see a field that…

Nearly 100 years ago, Frederick Law Olmsted Jr. and Harland Bartholomew designed a master plan for the city of Los Angeles, drawing a ring around the river at its heart. The plan addressed their concern about the rapid urbanization of cities in the West, which was frequently pushing nature to the outskirts. By centering the river and allowing it to move freely amid fields and wetlands, the planners envisioned a public green space where distant neighborhoods could come together as one. But the plan was quickly dismissed as out of step with the industrialist vision of the 1920s and ’30s. Then, in 1938, after a devastating flood, the U.S. Army Corps of Engineers began t…

The correlation between reduced crime rates and thriving communities is profound. Lower crime not only ensures the safety of residents but also sets off a chain reaction of positive outcomes that enhance the overall quality of life. In short, crime reduction touches not only the potential would-be victims and families. It also touches the entire neighborhood and community that may not even directly understand the downstream effects. We’ve observed this time and time again over the past 8 years in building Flock Safety, a technology company that builds tools to solve and reduce crime. When cities feel the impact of lower crime, it’s reflected across every aspect of dai…

Within three months of becoming CEO of the Honest Company in 2023, Carla Vernón slashed 25% of its eco-friendly goods. That seems tame in comparison to what happened when Brad Charron joined Aloha as CEO in 2017: He killed off every product category. Now on the other side of major rebrands and company pivots, these CEOs say there wasn’t necessarily a playbook to follow when they joined their respective companies as outsiders. While assuming the role of turnaround CEO proved difficult—and not one either would like to undertake again—there are many lessons learned, which they shared during a discussion at the Fast Company Grill at SXSW. When Charron was initially ap…

In early 2024, Ben Collins was contemplating the future of the media business—and his place in it. He was in the process of resigning after spending six years as a senior reporter at NBC News, exhausted by the disinformation beat that took him to some of the darkest and most disturbing corners of the internet. It hadn’t helped that in December 2022 NBC News had suspended Collins from the Elon Musk beat following his highly critical coverage of the gazillionaire’s acquisition of Twitter. The media landscape looked bleak. Layoffs were decimating storied media titles like Sports Illustrated, and Collins was hearing rumors that G/O Media, the holding company owned by priv…

The last two years have been one of the toughest job markets I’ve seen in decades. This isn’t like 2020 or 2021, where after the initial phase of the pandemic receded, jobs quickly reappeared. This one has been slow and unrelenting—market volatility causing uncertainty, and digital transformation of workplaces, and AI taking over jobs faster than you can read the headlines. These days, it feels like you’re sending your resume into the abyss. Sound familiar? I see it every day as a recruiter and career coach: talented job-seekers submitting application after application into what feels like a black hole. Weeks turn into months. The silence is deafening. Each passing da…

A software application called Interview Coder promises to help software developers succeed at technical job interviews—by surreptitiously feeding them answers to programming questions via AI. Interview Coder’s 21-year-old cofounder and CEO Roy Lee says he and Neel Shanmugam, the company’s cofounder and COO, created the tool partly as a protest against longstanding industry practices that require job candidates to solve programming puzzles during interviews. Lee, who until recently was a sophomore at Columbia University, says he spent hundreds of hours practicing such problems—time that could have been spent on actual coding projects. “This kind of killed a lot of …

Donatella Versace has been replaced as creative director of the fashion house founded by her late brother Gianni Versace, assuming the new role of chief brand ambassador, Versace’s U.S. owner Capri Holdings announced on Thursday. Versace will be replaced by Dario Vitale, who most recently was design director at the Miu Miu brand owned by the Prada Group. His appointment is effective on April 1. The creative shift comes amid speculation that the Prada Group is in talks to buy Versace from Capri Holdings, which paid 2 billion euros (currently $2.2 billion) for the fashion house in 2018. The U.S. group also owns Michael Kors and Jimmy Choo. Miuccia Prada acknowledged inte…

The 2025 NFL Draft is next week, and the front-runner for the No. 1 overall pick, University of Miami quarterback Cam Ward, is an anomaly. In any other year, the top prospect being a journeyman who attended three schools in five years and ended his career by losing the Pop Tarts Bowl would be nearly impossible. But now it may be the new reality of the college-to-pro transition. The impact of the transfer portal and name, image, and likeness (NIL) legislation means the traditional “stay or go pro” dilemma is no longer binary. There’s now a third path: Transfer strategically, build your brand, enhance your draft value, and collect NIL checks along the way—all while …