What's on Your Mind?

If the three years since the release of ChatGPT have signaled OpenAI’s dominance of generative artificial intelligence, it’s worth recalling that the company’s rapid rise would have been impossible without another Big Tech backer. In 2019, Microsoft agreed to supply OpenAI all the compute it needed, with near exclusivity. In exchange, Microsoft retained the right to use OpenAI’s tech until the arrival of artificial general intelligence, or AGI: the point at which AI systems are able to act like humans and respond to whatever task they’re given, regardless of whether they’ve been trained to solve it. As generative AI’s capabilities blew past initial expectations, t…

Many entrepreneurs launch beauty startups because they see a glaring gap in the market. It’s only after they’ve formulated their products and launched them that they learn how incredibly difficult it is to turn a profit as a beauty business. That wasn’t the case for Tisha Thompson, founder of LYS (short for Love Yourself), a clean cosmetics brand that is inclusive to all skin tones. Since launching the line in 2021, Thompson has grown LYS’s sales to upward of $10 million. And she did so in a counterintuitive way: by building a bootstrapped brand that launched immediately into Sephora with just $500,000 in startup capital. Thompson’s success is remarkable, particul…

During an annual condominium meeting, at the end, the leader asked if anyone had any suggestions or questions. I spoke up: “How about we convert a portion of our common storage into a small gym?” My idea was met with uncomfortable silence, and eventually the leader responded hesitantly: “I honestly don’t know how to address that,” before promptly closing the meeting. In that moment, I began doubting myself, wondering, Was my idea really that bad? Was it stupid? Years later, small gyms in condominiums became a popular trend, adding real value to properties. My idea wasn’t rejected because it lacked merit. It was dismissed because the environment wasn’t open to new …

How I spend my hours in the day is how I live. To make the most of my waking hours, I practice the one-hour rule—a simple habit that helps me learn, reflect, and think. I give myself 60 uninterrupted minutes a day to try and become a little wiser than I was yesterday. I consciously take control of my growth to transform how I think, how I decide, or live. It takes commitment. But just an hour a day learning, thinking, and reflecting is helping me improve my life processes. That’s it. Sixty minutes. Five hours a week. And you are upgrading yourself daily. That means reading something that stretches you. Reflecting on what went wrong and why. Sitting in silence and lett…

The people of New York have spoken. In electing Zohran Mamdani mayor, they voted for generational change, democratic socialism, and joyful pop-culture politics. The historical significance of Mamdani’s victory will be parsed for days, weeks, and years to come. But the people of New York did not just elect a mayor, they also voted to change the way housing gets built in one of the tightest housing markets in the United States. Voters passed three ballot initiatives designed to speed up and increase housing production by an even greater margin than Mamdani’s victory. With these ballot initiatives, Mamdani also won a huge victory—one he didn’t even campaign for, th…

For years, email, texting, and messaging apps have ruled how we communicate. But one timeless human skill—often neglected—is quickly becoming a true difference-maker in the digital age. Active listening. It’s both an art and a discipline, and it’s what separates average leaders from exceptional ones (while making them instantly likable in the process). The truth is, active listening is the foundation of effective communication and the heartbeat of strong relationships. Yet as technology consumes more of our attention, we’re losing touch with this skill—and with it, a powerful competitive advantage in business. When you focus on your people—their growth, th…

When I think about the changes in the context for strategy across my career, my view contrasts starkly with the consensus view. Most obsess about rising VUCA (the combination of volatility, uncertainty, complexity, and ambiguity) as the key change. I don’t—and I explain my position in this Playing to Win/Practitioner Insights (PTW/PI) called What has Changed the Most for Strategy: Implications for Your Strategy. And as always, you can find all the previous PTW/PI here. The VUCA narrative I started advising executives on strategy in 1981. The question I pondered for this piece is how has the context for strategy changed over the past 44 years? The general answer…

I spent several years of my career in the uncomfortable role of middle manager. On one side, I had executives asking me why my team couldn’t “do more,” and on the other side, my employees told me they were stretched too thin. It was an endless tug-of-war. I was both the enforcer of company expectations and the advocate for my team’s needs. At times, my role felt at complete odds with itself. Executives push for efficiency and growth, while employees look for empathy and stability. Middle management, understandably, feels like a pressure cooker. The shifting role of middle management My role as a middle manager was many years ago. Today’s middle manager…

Nobody sitting with perfect posture in a room of button-down shirts, looking at a slide that says “leverage strategic capabilities,” is doing their best work. They’re just not. You know what they’re doing instead? They’re nodding pleasantly, wondering the last time they went to the bathroom, and trying to figure out when to jump into the conversation with an agreeable, jargon-filled platitude. This is good for no one. I have been a management consultant for over a decade, serving many Fortune 500 clients, and I have spewed my share of jargon. I understand the instinct. We want to telegraph our competence and we want to fit in, and therefore, we put on “busines…

Hyper-independence looks like your best employee. The one who never says no, stays late, and carries the team on their back. Leaders often interpret it as strength, but researchers and workplace experts warn it is often a coping mechanism that masks burnout, erodes collaboration, and stalls leadership growth. The behavior has gained cultural visibility. On TikTok, the hashtag “hyper-independence” has racked up millions of views in videos tagged “hyper-independence is a trauma response” and “signs of hyper-independence.” For many viewers, the content is striking because they assumed this was simply how success was achieved, not a survival strategy with hidden costs. Th…

There are many, many maps of New York City. There are the decor maps, sold on Amazon, and the tourist maps, which mostly focus, erroneously, only on Manhattan. There’s the iconic subway map, as well as the MTA’s new version. There’s the Eater and Grubhub maps, which tell us where to eat. And then there’s the map that really matters: the official legal map for the city, which quite literally rules the streets of the city, complete with boundaries and widths. It’s also the map that doesn’t currently exist, at least in one singular and easy-to-use form. That’s changing, though. On Tuesday night, New Yorkers appeared poised to approve Proposal 5, a measure that will…

Restaurants, food banks, nonprofits, and other organizations have stepped up to offer assistance to the 41 million Americans who have been thrust into limbo this month regarding SNAP benefits that have been halved. But retailers are prohibited from offering discounts on groceries. The U.S. Department of Agriculture (USDA) has sent notices to retailers alerting them that they can’t offer special discounts to customers affected by the lapse in funding. Despite skepticism about the authenticity of these reports, the USDA confirmed the veracity of the notice to Fast Company, though a spokesperson didn’t provide any additional comment. “You must offer eligible foods at…

Voters are filling in their ballots today to choose who will lead America’s largest city for the next four years. New York being a center of global finance and business means that its local elections will always attract some degree of attention outside of the five boroughs, but the city’s mayoral race this year has garnered far more national interest than usual. That’s in large part thanks to Zohran Mamdani, the assemblymember from Queens who was virtually unknown outside of New York before he launched his campaign a year ago. Mamdani went viral early in the race with entertaining person-on-the-street videos in the wake of Donald The President’s second pres…

Pizza Hut could soon be up for sale. Yum Brands, Pizza Hut’s parent company, said Tuesday it’s conducting a formal review of options for the brand, which has struggled to compete in a crowded pizza market. Yum CEO Chris Turner said Pizza Hut has many strengths, including a global footprint and strong growth in many markets. Pizza Hut has nearly 20,000 stores in more than 100 countries, and its international sales were up 2% in the first nine months of this year. China is its second-largest market outside the U.S. But Pizza Hut gets nearly half its sales from the U.S., where it has around 6,500 stores, and U.S. sales fell 7% in the same period. Pizza Hut was lo…

Microdosing isn’t just about mushrooms any more. While taking tiny non-psychedelic doses of hallucinogens was once the health craze du jour, small, sub-clinical doses of weight loss drugs have taken over the term “microdosing” in 2025. Little research has been done on the efficacy of GLP-1 drugs like Ozempic when prescribed in smaller doses, but that hasn’t stopped the craze from catching on. People are turning to microdosed GLP-1s to manage their weight, stave off side effects and to make the medications more affordable on a long term basis. For telehealth companies cashing in on off-brand formulations of popular weight loss drugs, microdosing is an option …

Saudi oil giant Aramco reported Tuesday a $26.9 billion profit in the third quarter, down slightly from last year as global energy prices remain depressed over concerns of too much oil being on the market. Aramco’s results serve as a bellwether for the wider oil industry, which is still digesting the OPEC+ decision this weekend to halt planned production increases in the first quarter of next year over supply worries. Benchmark Brent crude, at just under $65 a barrel, has been fluttering near a four-year low. In filing on Riyadh’s Tadawul stock exchange, Aramco, formally known as the Saudi Arabian Oil Co., reported overall revenue of $111 billion in the third quarter, c…

More than six years after a Boeing 737 Max jetliner crashed in Ethiopia, the first civil trial stemming from the disaster that killed all 157 people on board the plane appears poised to move forward. Boeing has settled most of the dozens of wrongful death lawsuits that families of the victims filed against the aircraft maker after the March 2019 crash, but two of the remaining cases are scheduled to open before a federal court jury as soon as Tuesday. The trial in Chicago, where Boeing used to have its headquarters, isn’t expected to examine the company’s liability. Boeing already accepted responsibility for what happened to Ethiopian Airlines Flight 302 and for a…

Shares in two closely watched AI-adjacent companies, Nvidia Corporation and Palantir Technologies, are falling this morning. Currently, Nvidia shares are down more than 2.2% and Palantir shares are down more than 6%. The share price drops of two of the most prominent AI companies come as investors seem increasingly worried that the AI boom is starting to look more like an AI bubble, reminiscent of the dotcom bubble of the late ’90s and early 2000s. In part due to these concerns, an increasing number of investors have recently begun betting against the stocks of companies benefitting from the artificial intelligence boom—including Michael Burry, the investor who b…

Artificial intelligence company Stability AI mostly prevailed against Getty Images Tuesday in a British court battle over intellectual property. Seattle-based Getty had accused Stability AI of infringing its copyright and trademark by scraping 12 million images from its website, without permission, to train its popular image generator, Stable Diffusion. The closely followed case at Britain’s High Court was among the first in a wave of lawsuits involving generative AI as movie studios, authors, and artists challenged tech companies’ use of their works to train AI chatbots. Tech companies have long argued that “fair use” or “fair dealing” legal doctrines in the …

Here’s a guide to the most notable features of the top AI chat apps. ChatGPT: Your Conversationalist 🗣️ iOS & Android Advanced Voice Mode is the ChatGPT app’s most distinctive feature. Ask it to play a tough interviewer or a skeptical client as you prepare for a difficult conversation. Or have it ask questions to help you make a decision. Most of what you can do on your laptop you can do in the ChatGPT mobile app. Create an image. Ask for an infographic, a cartoon, or a photo illustration. See examples of seven ways I use these images. Ask for deep research. Get a detailed analysis with dozens of sources. See examples of nine ways I use this researc…

More buildings are being converted into apartments in the U.S. than ever before, and it’s not just old offices that are finding new use. After the COVID-19 pandemic disrupted relocation patterns and work arrangements nationwide, suddenly vacant city office space seemed like prime real estate for housing. But it’s actually hotels more than any other building type that are driving the spike in conversions now: Hotels made up 37% of all apartment conversions in 2024, followed by offices at 24%, industrial at 19%, schools at 8%, and other at 12%. New sourcing to meet newfound growth This shift in sourcing comes at a time when a record number of converted apartments…