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On Friday, cable companies Charter Communications and Cox Communications announced that they’ve agreed to merge. Charter will acquire Cox in a deal valued at $34.5 billion. This is one of the biggest deals of the year. Charter, known more widely by its brand Spectrum, is one of the largest television communications operators in the country. The proposed transaction will result in Charter acquiring Cox’s commercial fiber and managed IT and cloud businesses, and Cox will contribute its residential cable business to Charter. The joint press release noted that the merger will “create an industry leader in mobile and broadband communications services, seamless v…

While dozens of companies have suddenly retreated from DEI efforts this year, leaders in inclusivity say there’s reason to be hopeful that this work is continuing—albeit more quietly than before. Even as companies like Target, IBM, and Goldman Sachs have ditched their diversity, equity, and inclusion programs, other leaders still firmly believe that diverse teams offer a competitive advantage. There has been progress in the past decade-plus, but it has looked like three steps forward and two steps back—which underscores that such work has never been more important, according to Jana Rich, founder of Rich Talent Group. “What you’re seeing, I think, are some re…

JPMorganChase said Wednesday it plans to open more than 160 new bank branches in over three dozen states—and renovate nearly 600 more—as part of a nationwide, multibillion-dollar push for more affordable financial services. Those branches will include locations in rural and low-to-moderate income (LMI) communities in the Northeast, Southeast, America’s “Heartland” or Midwest, and Southwest—including in North and South Carolina, Florida, Pennsylvania, Kansas, Massachusetts, and Tennessee this year. JPMorganChase tells Fast Company those will include branch locations in: “Greater Philadelphia, Greater Boston, the Tampa Bay area, Minneapolis–Saint Paul metro area, R…

For years, premium credit cards competed on points, perks, and airport lounge access. Now, the battleground is shifting toward something less tangible but arguably more powerful: experiences. Chase Sapphire Reserve is leaning further into that strategy with its latest offering, a one-night-only “Dinner at the Opry with Ella Langley,” which will bring cardmembers directly onto the stage of Nashville’s Grand Ole Opry on May 31. Timed to the release of Langley’s sophomore album, Dandelion, the event blends live music, dining, and behind-the-scenes access in a way that reflects how the brand is trying to position itself at the center of culture. The event is part…

In the high-stakes premium travel race of 2025, every major credit card issuer is trying to claim the loyalty of affluent travelers—and airport lounges have become the most visible battleground. American Express is refreshing its Platinum Card and launching a new fast-format Sidecar lounge. Capital One’s Venture X card has become a darling among travelers, thanks to its hyperlocal boutique-style lounges. And Citi has returned to the ultra-premium arena with the $595 Strata Elite card. As for Chase? Fresh off raising its Sapphire Reserve annual fee to $795 and launching its Sapphire Reserve for Business card, the finance giant is now signaling that its lounges are…

My desk is a disaster. Cold brew from this morning, now room temperature. A stack of unopened mail that’s been piling up since the holiday break. Outside my window: rain. Not the romantic kind. This downpour is more Mary J. Blige and Ja Rule than Soul for Real. When I log on to my first video call of the day, I see the same gloom in everyone else’s backgrounds. Well, everyone except Sam. Unlike most people at the Seattle-based organization, Sam, a content strategist, has been working remotely from Mexico for the past four months. His Zoom backdrop almost looks virtual. The solar glare on his forehead makes questions about the weather seem rhetorical. His floor-to-…

OpenAI just released Instant Checkout for ChatGPT—a new feature that lets users directly make purchases within the ChatGPT interface. ChatGPT can now spend your money for you. It’s a huge deal—both for users, brands, and the future of agentic AI. Here’s why. Stickers at the ready Consumers are already enthusiastically turning to chatbots like ChatGPT to research products before deciding what to buy. As TechCrunch shared earlier this year, referrals from chatbots to top merchant websites are up almost 400% year over year. I personally used ChatGPT to research an $800+ laptop purchase this summer. Before, users could do their research in ChatGPT, …

Have you seen larger-than-life depictions of your friends lately? They might have been sucked into the latest social trend: creating AI-generated caricatures. The trend itself is simple. Users input a common prompt: “Create a caricature of me and my job based on everything you know about me,” and upload a photo of themself, and, voila! ChatGPT (or any AI-image platform) spits out an over-the-top, cartoon-style image of you, your job, and anything else it’s learned about you. This ability is predicated on a robust ChatGPT (or other AI) chat history. Those who don’t have a close, personal relationship with the AI might need to give additional information to get a mo…

High-level information about the private work of students and staff using ChatGPT Edu at several universities can be viewed by thousands of colleagues across their institutions due to a misunderstanding of what is being shared, according to a University of Oxford researcher who identified the issue. The problem affects Codex Cloud Environments in ChatGPT Edu and exposes the names and some metadata associated with the public and private GitHub repositories that users within a university have connected to their ChatGPT Edu accounts. No private code or repository data was exposed to unauthorized users. Nevertheless, the metadata that is visible can still reveal a mea…

ChatGPT wants to be your personal shopper. PayPal announced Tuesday that its digital payment system will be integrated into ChatGPT, inviting anyone who uses it to shop directly from the chatbot. Starting next year, ChatGPT users will be able to check out with a click through a PayPal account and connect directly with the tens of millions of sellers who rely on PayPal’s payments system. “By partnering with OpenAI and adopting the Agentic Commerce Protocol, PayPal will power payments and commerce experiences that help people go from chat to checkout in just a few taps for our joint customer bases,” PayPal CEO Alex Chriss said in a press release. PayPal’s shares ro…

Welcome to AI Decoded, Fast Company’s weekly newsletter that breaks down the most important news in the world of AI. I’m Mark Sullivan, a senior writer at Fast Company, covering emerging tech, AI, and tech policy. This week, I’m focusing on the role of NSFW material on AI platforms, which could be complicated when AI platforms turn into social platforms. I also look at a powerful new Anthropic model for free Claude chatbot users. Sign up to receive this newsletter every week via email here. And if you have comments on this issue and/or ideas for future ones, drop me a line at sullivan@fastcompany.com, and follow me on X (formerly Twitter) @thesullivan. Sam Al…

A new pair of studies from MIT Media Lab and OpenAI found that those who use the chatbot most heavily also experience the most loneliness. The catch-22: it’s unclear whether this is caused by the chatbot itself or if lonely individuals are simply more likely to seek out emotional bonds. Researchers analyzed millions of interactions and found that only a small number of users rely on ChatGPT for emotional support—but those who do are among its heaviest users. The MIT study found that higher daily usage of ChatGPT “correlated with higher loneliness, dependence, and problematic use, and lower socialization.” Since loneliness is a tricky feeling to quantify, researchers s…

Welcome to AI Decoded, Fast Company’s weekly newsletter that breaks down the most important news in the world of AI. I’m Mark Sullivan, a senior writer at Fast Company, covering emerging tech, AI, and tech policy. This week, I’m focusing on how and why AI will grow from something that chats to something that works in 2026. I also focus on a new privacy-focused AI platform from the maker of Signal, and on Google’s work on e-commerce agents. Sign up to receive this newsletter every week via email here. And if you have comments on this issue and/or ideas for future ones, drop me a line at sullivan@fastcompany.com, and follow me on X (formerly Twitter) @thesullivan. …

In a single day, OpenAI laid out the two pillars of its next empire: first, it signed a sweeping deal with AMD to secure no less than six gigawatts of GPU compute, an agreement that could give it up to a 10% stake in AMD if certain milestones are met. Then, on stage at DevDay, it unveiled a new layer of “mini-apps” that live inside ChatGPT, turning the chatbot into something much bigger: not a product, but a platform. Together, these moves define OpenAI’s ambition with perfect clarity: control the power and control the interface. Power, literally The AMD deal is more than a supply contract: it’s a signal. Six gigawatts of GPU compute by 2026, the first one…

The way consumers search is changing faster than the industry expected. This holiday season, many shoppers are looking for gifts inside AI platforms, rather than retailer sites or traditional search. They are asking natural questions like: “Find me a cruelty-free skincare gift for sensitive skin under $100.” “What are good gift ideas for a three-year-old that are safe and durable?” “What are the safest, nontoxic treats for my Golden Retriever?” This shift is already measurable. Adobe Digital Insights reports a 4,700% year-over-year increase in retail visits driven by AI assistants between July 2024 and July 2025. At the same time, click-through rates from SEO …

The parents of a girl critically wounded in a school shooting in Canada alleged in a civil lawsuit Monday that ChatGPT-maker OpenAI knew the shooter was planning a mass attack. OpenAI has said it considered but didn’t alert police about the activities of the person who months later committed one of Canada’s worst school shootings in Tumbler Ridge, British Columbia, on Feb. 10. OpenAI came forward to police after Jesse Van Roostselaar killed eight people and then herself last month, saying the attacker’s ChatGPT account had been closed but that she evaded the ban by having a second account. The legal claim filed in the British Columbia Supreme Court alleged that OpenAI …

Less than two years ago, Sam Altman described advertising as a “last resort” for OpenAI’s ChatGPT, during a Harvard Business School interview. He said he would pursue it if it were the only way to provide global access to high-quality AI services. At the time, the comment stood out—not because ads seemed unlikely, but because it underscored what was at stake. ChatGPT doesn’t win attention the way social platforms do. It wins trust. That’s why ChatGPT’s recent ad launch matters far beyond just the creation of a new advertising surface. It’s a real-time test of whether a product built almost entirely on trust can monetize without fundamentally changing user behavior. Op…

A surge of affordable used EVs is about to hit the market—at exactly the same time as drivers are looking to avoid high gas prices. Around 300,000 EV leases are set to expire this year, driven by a leasing boom that started around three years ago, when leasing offered the widest range of models eligible for federal tax credits. A wave of hybrid leases is also expiring this year. At the same time, there are fewer used gas cars on the market than usual because of slow sales in 2023 and 2024. Used EV sales are already strong, even as the rest of the EV market is struggling. Right now, buying an electric car can be a better deal than a similar used gas vehicle. At $20…

Just days before Thanksgiving, as Americans shop at supermarkets nationwide for their holiday meals, Ambriola Company, which makes some Boar’s Head products, has issued a recall for select pecorino romano cheese products due to possible contamination from listeria. Supreme Service Solutions LLC, also known as Supreme Deli, is assisting in the Class I recall. There have been no illnesses or consumer complaints reported to date for items purchased from Supreme. What is listeria, and what are the symptoms? Listeria monocytogenes is a type of disease-causing bacteria that is generally transmitted when food is harvested, processed, prepared, packed, transported, or…

There’s a new entrant in the scam hall of fame. The Chengdu Snow Village—a newly opened destination in the suburban Chengdu, Sichuan province—advertised a picturesque snow landscape for guests to enjoy during the Lunar New Year celebrations last month. Photos of the event resembled scenes from a Christmas card, featuring thick layers of snow blanketing log cabin roofs. However, unseasonably warm weather meant the main feature was a no-show. Rather than canceling the events, organizers got creative. White sheets were stapled to cabin roofs, white sand and large cotton wool sheets were scattered across the grounds, and soapy foam drifted through the air in a feeble …

Chess.com has a new subscription option for chess families and tight-knit players: a friends and family plan. The site, where players around the world can face off against live opponents, play bots, and solve chess puzzles, introduced its group tier in January, offering a players a discount on its top-tier offerings with the aim of winning the long-term loyalty game. For $199.99 a year, Chess.com’s “Friends and Family” Diamond Premium plan offers up to four people access to feature’s like an ad-free site experience, chess lessons, game reviews, and insights into how to improve their skills that would run an individual subscriber $120 a year. “It’s good for con…

Chevrolet’s latest splashy ad has all the hallmarks of a campaign strategically tied to America’s 250th anniversary. There’s the modern interpretation of a 75-year-old jingle that’s sung by an up-and-coming country singer. A bird’s-eye view of a pickup truck atop a natural landmark in Utah. A television debut on February 6 during the opening ceremony for the Winter Olympics. In every choice, Chevrolet is carving out friendly, apolitical terrain at a moment when Americans have mixed feelings about such patriotism. A record-low 58% of U.S. adults say they are “extremely” or “very” proud to be American, according to a Gallup survey from last year. That’s down 9 percentag…