What's on Your Mind?

Japanese psychology often likens attention to a flashlight. Wherever you shine this flashlight is where your focus and energy go. However, problems can arise when people shine this flashlight inwards for too long. They focus obsessively on their thoughts and emotions, and particularly those related to things outside of their control. Another common tendency that causes problems is shining the flashlight on other people’s behavior, the past, or the future. These are all inherently uncontrollable areas. Worrying about these factors can lead to a mental loop where it seems impossible to find solutions. When you start fixating on past events you can’t change, it can lead…

In early 2023, Shopify made a bold and deliberate decision that rippled through its entire organization. Without warning anyone or conducting a phased rollout, they removed over 12,000 recurring meetings from employee calendars. They put a company-wide pause on all Wednesday meetings, and consolidated larger group sessions into a single window each week. From the outside, it looked like a scheduling adjustment. On the inside, it was an intentional reevaluation of how the company valued time, attention, and collaboration. Surprisingly, the decision resulted in very little chaos. Teams adapted and work moved. Space led to clarity surfacing. Shopify reported that the…

Syracuse University is rolling out a new “Center for the Creator Economy,” looking to train the new class of influencers, streamers, podcasters and YouTubers. The center, the first of its kind in the U.S., is a joint project between the university’s communications and business schools, and aims to attract students planning to participate in the $250 billion creator economy. With rising unemployment rates, and a college degree no longer unlocking the career opportunities it once did, the creator economy could be a beacon of hope for young graduates in a dismal job market. The number of creators globally is expected to grow at a compound annual rate between 10 and 2…

JPMorgan Chase’s new $3 billion global headquarters in midtown Manhattan was finally unveiled the week of October 20 after six years in the making. But rather than highlighting the Danny Meyer-curated food hall, imported taps that pour a perfect pint of Guiness, or lighting that adjusts with circadian rhythms, online attention has been focused on another feature of the 270 Park Ave. skyscraper. “Congratulations JPMorgan on the opening of your new headquarters!” billionaire Michael Dell posted on X last week, alongside a photo of what seems to be a trading floor in the new office. The image features row upon row of his company’s monitors in four-screen setups, dup…

As the largest art and design school in the United States—with nearly 17,000 students enrolled at its Savannah and Atlanta campuses—the Savannah College of Art and Design prides itself on offering a course of study for almost every type of creative person. Along with degree programs in animation, film and television, game development, graphic design, and illustration, SCAD tempts students with courses in beauty and fragrance, sneaker design, luxury and brand management, and equestrian studies. There’s a new degree program this school year, in Applied AI, that is attracting a different sort of attention. As I learned directly from faculty, students, and industry veter…

Below, Paul Leonardi shares five key insights from his new book, Digital Exhaustion: Simple Rules for Reclaiming Your Life. Paul is a professor of technology management at the University of California, Santa Barbara. He is a frequent consultant and speaker to a wide range of companies, such as Google, Microsoft, YouTube, McKinsey, GM, and Fidelity. He is also a contributor to the Harvard Business Review. What’s the big idea? We are the first generation in human history to carry the entire world’s information, connections, and distractions in our pockets. It’s no wonder that the technology once promised to make life easier now leaves us tired and overwhelmed. Pa…

Some 99% of hiring managers in the U.S. say they’ve used AI in some form during the hiring process, a 2025 report reveals. AI can whiz in and speed up cumbersome workflows (or make them disappear altogether). But after Fast Company spoke to several hiring managers and chief human resources officers to understand how HR is using AI to hire today, it became clear that for every benefit that AI offers there’s a human cost. In this piece paid subscribers will: Get a step-by-step guide outlining how AI is reshaping hiring—and who gets jobs. Learn what HR is doing to ensure hiring remains as fair as possible across the workforce. What job seekers can do to ma…

The latest buzzword is “AI literacy.” Much like “social media,” “ESG,” and “CSR” before it, employers are now looking for proof of fluency on résumés, and individuals are desperate to differentiate themselves to show that they are keeping pace. And it’s everywhere, mentions of terms like “agentic AI,” “AI workforce,” “digital labor,” and “AI agents” during earnings calls increased by nearly 800% in the last year, according to AlphaSense data. Over the last five years, workers across industries have become expected to be well-versed in a technology that is ever-evolving and still relatively new for so many, including the leaders implementing it. The trouble with AI is…

For leaders today, the pressure to do more with less feels relentless. Leaner teams, flatter organizations, and the rise of productivity tools such as Slack, Notion.ai, and Monday.com promise efficiency but often deliver the opposite: more reporting, more deliverables, and the demand to be “always on.”​​Organizations are increasingly falling into the “acceleration trap,” taking on too much too quickly and undermining their effectiveness and well-being. Sandra, a senior leader in the tech sector, saw this firsthand. After a reorganization left her team stretched thin, she slipped into a “9-9-6” routine—working nine to nine, six days a week. Gallup’s research shows unma…

Elon Musk has launched Grokipedia, a crowdsourced online encyclopedia that the billionaire seeks to position as a rival to Wikipedia. Writing on social media, Musk said that Grokipedia.com is “now live” and its goal is the “truth, the whole truth and nothing but the truth.” Musk has previously criticized Wikipedia for being filled with “propaganda” and called for people to stop donating to the site, which is run by a nonprofit. In September he announced that his artificial intelligence company xAI was working on Grokipedia. The Grokipedia site has a minimalist appearance with little beyond a search bar where users can type in queries. It states that it has 885,279 arti…

Starbucks’s reign as the world’s leading coffee company is faltering. And the new CEO, Brian Niccol, wants to fix it. Mark Wilson explains. View the full article

As Hurricane Melissa battered the Caribbean this week, social media became awash with AI-generated content that blurs the line between reality and fiction. Described by CBS News as “one of the strongest hurricanes ever recorded in the Atlantic,” Melissa reached Category 5 intensity as it made landfall in Jamaica on Tuesday. CNN reports that it has already caused seven deaths in the northern Caribbean, and is the most powerful storm to hit the basin since 2019’s Hurricane Dorian. Amid a crisis, social media is flooded Over the last few days, major social media platforms have been saturated with AI-generated videos—depicting a wide range of content supposedly re…

Uber said Wednesday that the San Francisco Bay Area will be the first market for its specially built autonomous taxi, which is expected to launch in late 2026. The San Francisco ride-hailing company said in July it was developing a robotaxi with the electric car company Lucid and the self-driving technology company Nuro Inc. The vehicle is exclusive to Uber but is based on the Lucid Gravity SUV. Uber said Lucid recently delivered test vehicles to Nuro and said it plans to have 100 test vehicles on the road in the coming months. Within six years, Uber plans to deploy 20,000 or more Lucid-based autonomous taxis in multiple locations. The vehicles will be availab…

You may remember this, if you are old enough: in 2002, search engine optimization (SEO) transformed from a technical curiosity into a full-blown industry. All of a sudden, agencies, consultants, and “black-hat sorcerers” emerged overnight, offering tricks and hacks to get brands onto the first page. Today, we stand at the dawn of the next wave: what some call Generative Engine Optimisation (GEO), Answer Engine Optimisation (AEO) or simply AI Engine Optimisation (AIO). The logic is similar: get your brand seen, but the stakes are higher, the rules blurrier, and the risks far more structural. Imagine a world where users no longer click search results but instead ask an…

It’s already been an exciting Major League Baseball season. And that excitement is clearly translating into the business and advertising side as well. Earlier this summer, Variety reported that ads for the MLB All-Star Game, which took place in July, sold out over a month in advance. On Monday night during Game 3 of the World Series, when the Los Angeles Dodgers won against the Toronto Blue Jays—which gave L.A. a 2-1 series lead and featured another significant performance from Shohei Ohtani—the game went to 18 innings and lasted six hours and 39 minutes. So what happens to ads when a game has extra innings? When a large tentpole tournament or games lik…