Getting Started

Zoho Corporation is making another major move to simplify how small businesses adopt and use artificial intelligence — this time by embedding “agentic AI” directly into its Collaboration, Customer Experience, and Human Resources tools at no extra cost. The announcement, aims to remove one of the biggest barriers to AI adoption among small and midsize businesses: complexity. By integrating these intelligent assistants into everyday apps, Zoho wants to make AI feel less like an add-on and more like a natural part of daily operations. For small business owners who have struggled with limited budgets or technical expertise, Zoho’s latest updates could level the playing fiel…

Artificial intelligence has long promised to streamline business operations, but many small businesses have found the reality to be complicated, expensive, or out of reach. Zoho Corporation wants to change that. The company announced a broad rollout of new agentic AI tools—embedded directly into its Collaboration, Customer Experience, and Human Resources apps—to help businesses save time, reduce repetitive work, and improve decision-making. Perhaps most notably, these upgrades come at no extra cost, a move that could make advanced AI more accessible to small and midsize companies struggling to adopt it. Zoho’s announcement centers on simplifying AI adoption through autom…

When you set out to design a brand that stands out, it’s vital to follow a structured approach. Start by defining your brand’s mission and values, which lay the foundation for your identity. Next, gain a clear comprehension of your target audience, as this knowledge will guide your decisions. Once you have that in place, you can focus on developing a unique brand identity that resonates. This process is fundamental for building recognition and loyalty, but it doesn’t end there. Key Takeaways Define your brand’s mission and values to establish a strong foundation and purpose. Understand your target audience by creating detailed buyer personas and gathering insights. De…

Artificial intelligence may be the future of work, but for many small businesses, adopting it has been easier said than done. Zoho is looking to change that with new, no-cost AI upgrades built directly into its Collaboration, Customer Experience, and Human Resources software. These updates mark another step in Zoho’s broader strategy to make “agentic” AI — software that acts autonomously to complete tasks — accessible to organizations of all sizes. The company says the enhancements are designed to eliminate major barriers that have slowed AI adoption, such as high costs, fragmented tools, and a steep learning curve. For small business owners, the updates could mean a pr…

Inventory control management is an essential process that involves overseeing your inventory from purchasing to storage and reordering. It’s important due to the fact that it helps you maintain ideal stock levels, reducing costs related to overstocking and stockouts. Effective inventory control can improve your profitability and operational efficiency, ensuring products are available to meet customer demand. Comprehending its key components and challenges can help you implement better strategies, leading to improved overall performance in your business. How do you currently manage your inventory? Key Takeaways Inventory control management oversees inventory through pu…

Creating an effective onboarding plan for new employees is vital for their success and your organization’s growth. It involves several key components, starting with pre-onboarding activities that prepare new hires. These activities help introduce company culture and set expectations. A well-structured first day can greatly impact their initial experience. Continuous support, regular check-ins, and constructive feedback are essential for tracking progress and addressing any concerns. Comprehending these elements will improve employee integration and retention. What specific strategies can you implement to enhance your onboarding process? Key Takeaways Develop a structu…

SCM inventory refers to the stock of goods and materials a company holds for production or sale. This includes everything from raw materials to finished products. Proper management of this inventory is crucial, as it helps maintain ideal stock levels, reduces costs, and improves customer satisfaction. Comprehending the intricacies of SCM inventory management can greatly impact operational efficiency. As we explore its importance further, you’ll discover how it can provide a competitive edge in today’s market. Key Takeaways SCM inventory includes all goods and materials held for production or sale, from raw materials to finished products. Effective management of SCM in…

Training and development play a crucial role in workplace success. They not just improve employee skills but additionally impact retention and job performance. With many workers leaving as a result of limited advancement opportunities, organizations that invest in development see increased profitability and productivity. Furthermore, cultivating a culture of continuous learning can drive innovation. Comprehending these elements can help you appreciate how strategic training initiatives shape a company’s future. What specific strategies can organizations implement to maximize these benefits? Key Takeaways Employee training enhances job performance, leading to increased…

As small business owners, we often hear about the importance of innovation and adaptability—but sometimes, the most powerful examples come from unexpected places. At SuiteWorld 2025, I had the chance to speak with Claudia Freed, President and CEO of EALgreen, a nonprofit that’s rethinking how to fund higher education through the principles of the circular economy. Her organization doesn’t just hand out scholarships; it transforms surplus inventory that might otherwise go to waste into life-changing financial aid for students. That’s an idea any small business owner can appreciate—turning inefficiency into opportunity. Whether it’s unused products, outdated processes, or …

A recent study from SurveyMonkey shines a spotlight on emerging workplace trends that small business owners must navigate to foster a productive and engaged workforce. Conducted between July 25 and August 3, 2025, the survey sampled 3,573 full-time workers across the U.S., offering a snapshot of sentiments and preferences that can help businesses adapt their strategies in this evolving landscape. The findings underscore a significant shift in employee expectations and workplace culture, driven by the ongoing effects of the pandemic and shifts in work dynamics. Small business owners need to stay attuned to these trends to not only retain talent but also enhance overall em…

As the landscape of business technology evolves, the alliance between Salesforce and Amazon Web Services (AWS) is set to redefine the way small businesses harness artificial intelligence. Salesforce recently announced significant advancements in AI tools through their partnership with AWS, highlighting the rapid adoption of AI agents as essential systems in workplaces. For small businesses, these developments promise not just improved efficiency but also a transformative effect on customer interactions. Salesforce’s Agentic Enterprise Index revealed that in the first half of 2025, the deployment of AI agents jumped an astonishing 119%. Businesses are seeing a 65% month-o…

Oracle has unveiled exciting updates to its Oracle Database@AWS, aiming to assist small and medium-sized enterprises (SMEs) in optimizing their cloud-based operations. As the shift toward cloud computing accelerates, new features in Oracle Database@AWS promise to enhance data management, boost security, and facilitate innovation—all crucial for small businesses competing in a digital landscape. Karan Batta, senior vice president of Oracle Cloud Infrastructure, spoke about the strong demand for these offerings, particularly from larger enterprises. However, these enhanced capabilities also offer significant advantages for smaller operations. “The newly added Oracle AI Dat…

Small business owners constantly seek ways to enhance efficiency, reduce costs, and strengthen security. The latest announcement from Oracle introduces tools that could help meet those objectives: the new networking capabilities in Oracle Acceleron. Designed for Oracle Cloud Infrastructure (OCI), these innovations promise to elevate the performance and scalability of cloud operations, making them particularly relevant for small businesses aiming to innovate and compete. Oracle Acceleron is not just an evolution of cloud networking; it represents over a decade of cloud networking innovation, promising faster and more cost-effective operations. According to Clay Magouyrk, …

In today’s fast-paced business environment, staying attuned to customer needs is crucial, especially for small businesses looking to scale. Microsoft has recently announced a new tool, the CX Observe Product Feedback Copilot, designed to enhance how product teams harness customer feedback. This innovation promises not just to streamline the feedback process but also to turn it into actionable insights. At the heart of the challenge for many product teams is the deluge of customer feedback that arrives through various channels—support tickets, surveys, feature requests, and more. Amir, a product leader at Microsoft, highlighted this issue, stating, “Every month, we receiv…

When you’re ready to register your business name, there are several key places to evaluate. The Texas Secretary of State Office is vital for official registrations, whereas your local County Clerk’s Office can help with assumed name certificates. Online platforms like SOSDirect offer a convenient option for filing, and local business licensing agencies can provide further assistance. As you explore these resources, you’ll find more avenues to support your entrepreneurial expedition. What should you prioritize next? Key Takeaways Secretary of State Office: Register your business name online through SOSDirect, ensuring it is distinguishable from existing entities in Texas…

Oracle has recently unveiled OCI Zettascale10, a cutting-edge supercomputer in the cloud designed to push the limits of artificial intelligence. Featuring unprecedented capabilities, this technology offers small business owners significant advantages, transforming how they approach AI applications while unlocking potential challenges. At its core, OCI Zettascale10 connects hundreds of thousands of NVIDIA GPUs across multiple data centers, delivering up to 16 zettaFLOPS of peak performance. This architecture is particularly well-suited for large-scale AI workloads, allowing businesses to train and deploy their AI models efficiently. Mahesh Thiagarajan, Oracle’s Executive …

When starting a business, it’s crucial to know whether you need to register your company. Depending on your chosen structure, such as an LLC or corporation, formal registration with the Secretary of State is often required. Sole proprietors may only need an Assumed Name Certificate if using a different name. Comprehending these requirements can protect you from personal liability and other legal issues. So, what steps do you need to take for proper registration? Key Takeaways Register your business with the Secretary of State if forming an LLC or corporation for legal recognition and liability protection. Sole proprietors must file an Assumed Name Certificate if using…

Lyft’s recent acquisition of TBR Global Chauffeuring marks a significant shift in the landscape of premium transportation services. For small business owners, this development could introduce a new suite of offerings and potential challenges within the luxury market. The acquisition, valued at approximately $110 million, combines Lyft’s expansive technology platform with TBR’s renowned expertise in luxury chauffeured services, a sector valued at over $54 billion globally. TBR operates across 120 countries and 3,000 cities, providing high-quality transportation to Fortune 500 companies, investment banks, and major global events. Lyft emphasizes that this merger is design…

Twilio, a leader in customer engagement technology, recently unveiled a new suite of features designed to enhance data handling for small businesses seeking to improve their customer experiences. As the landscape of customer engagement continues to evolve, maintaining high standards for data integrity is essential for staying competitive. At the heart of these updates is the need for small businesses to harness real-time, trustworthy data to drive customer interactions. According to Inbal Shani, Chief Product Officer at Twilio, “High-impact customer engagement starts with data that is real-time, contextual, and trusted.” This acknowledgment underscores an ongoing challen…

Adobe has unveiled an impressive suite of AI tools and innovations within its Firefly creative studio, aiming to revolutionize how small businesses approach audio, video, and imaging projects. Announced at Adobe MAX, the world’s largest creativity conference, these enhancements promise to streamline the creative process and empower small business owners to produce professional-quality content with greater efficiency. Among the standout features is the new Generate Soundtrack tool, which allows users to create fully licensed audio tracks in seconds. This capability is particularly beneficial for small businesses that rely on unique soundscapes for marketing videos or soci…

At the forefront of generative AI innovation, Adobe has unveiled its latest offering, Adobe Firefly Foundry, designed to empower businesses with customized AI models tailored to their unique branding needs. Announced during the Adobe MAX conference, this initiative aims to address the growing demand for dynamic and impactful content creation while maintaining brand integrity. Adobe Firefly Foundry allows businesses to collaborate directly with Adobe experts to develop proprietary generative AI models. These models, trained on a company’s existing intellectual property, promise to enhance content production across various media types, including images, videos, audio, vect…

If you’re considering selling handmade products on Amazon, grasping the process is crucial. First, you’ll need to apply for Amazon Handmade, which requires high-quality images and detailed descriptions of your items. Once approved, you can create your artisan profile to highlight your unique craft story. It’s important to manage your orders efficiently during the time you engage with customers to boost your sales. Next, let’s explore the pros and cons of selling on this platform. Key Takeaways Apply for Amazon Handmade by submitting product descriptions, images, and details about your production process for approval. Create your artisan profile after approval, showcas…

As National Cybersecurity Awareness Month unfolds, PayPal is stepping up its efforts to educate consumers about the growing menace of phishing scams. For small business owners, understanding these scams is crucial not just for their own financial security but also for protecting their customers and employees. The Rise of Phishing Scams Phishing scams have evolved into increasingly sophisticated traps designed to trick individuals into revealing sensitive information or transferring money. These scams can manifest through various channels—emails, texts, or calls—often impersonating reputable brands or individuals to gain trust. The urgency created by these unsolicited me…

Scan, edit and share receipts and other business documents and free yourself from piles of paper. Zoho Scanner enables this and more. The company recently upgraded the software formerly called Zoho Doc Scanner with some truly remarkable features. Consider switching to Zoho Scanner now as Microsoft Lens closes down shunting customers to Microsoft 365 Copilot. But first, look at what Zoho’s scanning option offers. “It’s a smarter way to scan and share your documents, receipts or whatever it may be and it also provides a way where the scanned documents are available across all your devices,” says Ashok Ramamoorthy, Director of Product Management for Zoho Scanner. Use Z…

The U.S. Small Business Administration (SBA) recently announced a significant extension of the disbursement period for wildfire survivors in Los Angeles County who hold approved SBA disaster loans. This decision, effective immediately, grants an additional twelve months for homeowners and business owners to access their approved funds. The urgency for this extension stems from ongoing permitting delays imposed by state and local offices, which have hampered the rebuilding efforts for thousands affected by the devastating wildfires of January 2025. SBA Administrator Kelly Loeffler emphasized the need for immediate relief, stating, “No city in America has been approved for…