Getting Started

In a landscape increasingly shaped by technology, Shopify is stepping up to redefine the shopping experience for small business owners. Today, the eCommerce giant announced a groundbreaking partnership with OpenAI that allows merchants to sell their products directly within AI-driven conversations, particularly those utilizing ChatGPT. This collaboration aims to seamlessly connect shoppers with millions of products, positioning Shopify as a leader in the quickly changing world of online retail. Vanessa Lee, Shopify’s VP of Product, highlighted the transformative potential of this initiative: “Shopping is changing fast. People are discovering products in AI conversations,…

Cisco has taken a bold step into the future of workplace collaboration with its recent announcement unveiling innovative artificial intelligence capabilities designed to enhance productivity for small businesses. At the WebexOne 2025 event in San Jose, the tech giant introduced numerous tools aimed at streamlining human-AI collaboration, promising to reshape how employees interact not only with each other but also with digital agents. In a world where distractions abound, the integration of AI can serve as a pivotal advantage for small business owners. The new capabilities introduced within Cisco’s Webex Suite aim to foster a more efficient working environment by automat…

In today’s competitive environment, establishing a strong business identity is essential. You need effective tools to streamline your design process and improve your brand’s visual appeal. Various apps can help achieve this, offering features that simplify content organization and refine aesthetics. By leveraging these resources, you can raise your brand to stand out. Let’s explore the top five brand design apps that can greatly impact your business identity. Key Takeaways Canva offers a user-friendly design interface with customizable templates, enabling quick creation of professional branding materials. Mojo specializes in animated content for social media, enhancin…

Job onboarding is the structured process that helps new employees adjust to their roles and the company culture. It provides vital tools and information, which can lead to higher retention rates and improved performance. Effective onboarding not just boosts productivity but additionally cultivates connections within the team, eventually reducing turnover costs. Comprehending its key components and the strategies for implementation is significant. What specific elements contribute to a successful onboarding experience? Key Takeaways Job onboarding is the integration process for new hires, helping them understand their roles and company culture. Effective onboarding can…

Operational Risk Management (ORM) is vital for organizations aiming to minimize losses from internal and external failures. It helps you identify potential risks, streamline processes, and improve overall decision-making. By nurturing a culture of awareness, ORM not just supports compliance and efficiency but furthermore builds stakeholder trust. Grasping its components and processes is important for effective implementation. Are you aware of the specific steps that can strengthen your organization’s ORM framework? Key Takeaways Operational Risk Management (ORM) minimizes losses from inadequate internal processes, human errors, systems, or external events through a st…

An onboarding buddy program pairs new hires with experienced employees to ease the shift into the organization. This initiative usually spans the first 90 days of employment, during which buddies offer support by answering questions and guiding new hires through company culture and policies. They additionally facilitate introductions to colleagues and provide office tours. Comprehending how this system operates can greatly impact a new employee’s experience, and it’s worth exploring its benefits and implementation strategies. Key Takeaways An onboarding buddy program pairs new hires with seasoned employees for support during their first 90 days at the organization. Bu…

Employee retention is vital for maintaining a stable and productive workforce. Implementing effective techniques can make a significant difference in job satisfaction and commitment. By focusing on professional development, enhancing onboarding, and nurturing open communication, you can create an environment that encourages employees to stay. Furthermore, offering competitive compensation and promoting work-life balance are important. As we explore these strategies, you’ll discover how they can transform your organization’s culture and improve retention rates. Key Takeaways Implement comprehensive professional development programs to support employee growth and increa…

Creating an effective onboarding plan for new employees is vital for their success and your organization’s growth. It involves several key components, starting with pre-onboarding activities that prepare new hires. These activities help introduce company culture and set expectations. A well-structured first day can greatly impact their initial experience. Continuous support, regular check-ins, and constructive feedback are essential for tracking progress and addressing any concerns. Comprehending these elements will improve employee integration and retention. What specific strategies can you implement to enhance your onboarding process? Key Takeaways Develop a structu…

As small business owners, we often hear about the importance of innovation and adaptability—but sometimes, the most powerful examples come from unexpected places. At SuiteWorld 2025, I had the chance to speak with Claudia Freed, President and CEO of EALgreen, a nonprofit that’s rethinking how to fund higher education through the principles of the circular economy. Her organization doesn’t just hand out scholarships; it transforms surplus inventory that might otherwise go to waste into life-changing financial aid for students. That’s an idea any small business owner can appreciate—turning inefficiency into opportunity. Whether it’s unused products, outdated processes, or …

Oracle has unveiled exciting updates to its Oracle Database@AWS, aiming to assist small and medium-sized enterprises (SMEs) in optimizing their cloud-based operations. As the shift toward cloud computing accelerates, new features in Oracle Database@AWS promise to enhance data management, boost security, and facilitate innovation—all crucial for small businesses competing in a digital landscape. Karan Batta, senior vice president of Oracle Cloud Infrastructure, spoke about the strong demand for these offerings, particularly from larger enterprises. However, these enhanced capabilities also offer significant advantages for smaller operations. “The newly added Oracle AI Dat…

Twilio, a leader in customer engagement technology, recently unveiled a new suite of features designed to enhance data handling for small businesses seeking to improve their customer experiences. As the landscape of customer engagement continues to evolve, maintaining high standards for data integrity is essential for staying competitive. At the heart of these updates is the need for small businesses to harness real-time, trustworthy data to drive customer interactions. According to Inbal Shani, Chief Product Officer at Twilio, “High-impact customer engagement starts with data that is real-time, contextual, and trusted.” This acknowledgment underscores an ongoing challen…

Adobe has unveiled a suite of new AI innovations designed to enhance the creative workflow for professionals using its Creative Cloud applications. Announced at Adobe MAX, the world’s largest creativity conference, these features aim to provide small business owners and creative professionals with tools that boost efficiency, precision, and ultimately, the quality of their creative output. The newly introduced AI capabilities are set to transform how creative teams approach their projects. With features like one-click tools for compositing and masking, Adobe’s updates allow users to save significant time at each stage of the creative process. This could be especially ben…

Adobe and YouTube have announced a groundbreaking partnership aimed at revolutionizing content creation for video creators around the globe. This collaboration merges Adobe’s industry-leading video editing capabilities with YouTube Shorts, a platform that has rapidly gained popularity among content creators. The new feature, called Create for YouTube Shorts, will soon be integrated into the Adobe Premiere mobile app, providing creators with enhanced tools to produce high-quality, engaging short videos. The partnership was revealed during Adobe MAX, the world’s largest creativity conference, where Adobe and YouTube executives emphasized their commitment to empowering crea…

In an increasingly digital world, small businesses face a growing threat from sophisticated scams and fraud. With nearly 60% of people globally having experienced a scam in the past year, the stakes are high. As technology advances, so too do the methods employed by scammers, making it vital for small business owners to equip themselves with the right tools to safeguard their operations and reputations. The urgency of this issue is underscored by Google’s recent announcement designed to enhance security features within Google Messages. The tech giant is taking proactive measures to combat the rising tide of online threats that can impact small businesses. As phishing att…

As the holiday shopping season approaches, small businesses are bracing for a potentially transformative period, with insights from Shopify revealing key trends that could shape the success of their year-end sales. With 26% of consumers reportedly starting their holiday shopping by the end of September, striking the right chord in marketing will be crucial. Shoppers are poised to spend more this year—an increase of $37 anticipated for Black Friday Cyber Monday (BFCM), bringing the total planned spending up to $192. However, this uptick comes with a caveat: consumers are focusing on tighter budgets and seeking value for their money. According to the Shopify 2025 Global Ho…

Facebook has just introduced a significant update for group admins, providing small business owners an avenue to expand their networks and reach new audiences through community engagement. This change allows private group admins to convert their groups to public ones while safeguarding member privacy and past content. Facebook Groups have long served as an essential tool for connection, whether users are seeking advice, sharing experiences, or networking with others from similar backgrounds or interests. For small businesses, these groups present unique opportunities to cultivate brand loyalty, attract new customers, and foster community support. With this update, small…

When you form an LLC, you create a legal entity that separates your personal assets from your business liabilities. This means your personal belongings are typically protected if your business faces debts or legal issues. An LLC additionally improves your business’s credibility and allows for pass-through taxation, which can simplify your tax situation. Nonetheless, grasping the full implications of forming an LLC, including potential drawbacks, is essential for your success. What else should you consider? Key Takeaways Provides limited liability protection, safeguarding personal assets from business debts and legal claims. Offers pass-through taxation, allowing profits…

Creating a franchise involves several fundamental steps that require careful planning and execution. First, you need to establish a clear business model and brand identity that can be easily replicated. Following that, drafting a Franchise Disclosure Document (FDD) is important for outlining the necessary legal and financial information. Market research will help you identify potential franchisees, whereas ongoing support and training are critical for their success. Comprehending these components is key to building a successful franchise system. Key Takeaways Develop a clear franchise business plan outlining goals, strategies, and financial projections to attract potent…

Pre-employment screening is a critical process that helps employers validate a candidate’s qualifications, background, and skills before making a hiring decision. By conducting thorough background checks, reference checks, and skills assessments, you can guarantee that you’re selecting candidates who truly fit the role. This process not just improves workplace safety but furthermore protects your organization from potential legal and financial risks associated with poor hiring choices. Comprehending the components and importance of screening can greatly impact your hiring success. Key Takeaways Pre-employment screening involves verifying candidate information through …

As small business owners, we often wear more hats than we can count — designer, marketer, accountant, customer service rep, and everything in between. Balancing creativity with the demands of running a business can feel like walking a tightrope without a net. I know that feeling firsthand, and it’s one reason I was drawn to my recent conversation with Amanda Stewart, the founder of Mochi Kids. Amanda has built her brand from a handful of handmade T-shirts into a beloved children’s clothing company known for its minimalist design and inclusive themes — all while managing operations, production, and marketing largely on her own. During our discussion at Adobe MAX 2025, Ama…

Facebook’s Marketplace is set to transform the online shopping experience for small businesses, offering enhanced features designed to cultivate community engagement and facilitate easier transactions. The recent updates focus on empowering users to interact with listings more effectively, making it a prime time for small business owners to reassess their digital sales strategies. Every day, approximately 25% of young adult users in the U.S. and Canada utilize Facebook Marketplace, showing its potential as a bustling platform for buying and selling. These updates aim to streamline that experience, particularly for items like home decor, clothing, and vehicles—categories …

Business Interviews Can Optimism and Empathy Heal America’s Divides in Business?. Can empathy and optimism heal America’s political and economic divide. In this week’s episode of The Small Business Radio, where I talk Paul Johnson—civic entrepreneur, investor, former mayor of Phoenix, and author of “What’s Right with America”. Handmade Business How to Price Handmade Jewelry for Profit. When pricing your handmade jewelry, it’s crucial to take into account all aspects of production and market dynamics. Start by calculating your total costs, which include materials, labor, and overhead, plus a profit margin of around 20-30%. You’ll want to set an hourly labor rate and r…

If you want to improve your conflict resolution skills, several online courses can help you achieve this goal. The Harvard Mediation Intensive focuses on foundational mediation strategies using real-world case studies. Meanwhile, the Negotiation Fundamentals Online course builds on these skills by emphasizing effective communication techniques. Furthermore, the Semester Difficult Conversations course teaches empathy and constructive dialogue. Each of these programs offers unique insights, paving the way for your personal and professional development. Explore these options further to find the right fit for you. Key Takeaways Harvard Mediation Intensive offers critical …

A personalized digital experience tailors your interactions with brands to match your unique preferences and behaviors. This approach is vital in today’s market, where 71% of consumers expect customized content. By leveraging customer data, businesses can create relevant experiences that improve engagement and boost satisfaction. Comprehending the key components and importance of personalization can greatly impact how brands attract and retain customers. Exploring how this strategy can lead to new opportunities is critical for future success. Key Takeaways A personalized digital experience tailors interactions based on individual customer data, enhancing engagement an…

The future of artificial intelligence (AI) is gaining significant momentum as the U.S. government recently granted authorization for the export of advanced AI chips to G42, a prominent tech company in the United Arab Emirates (UAE). This development marks a pivotal moment in the collaboration between Cisco, G42, and other partners, laying the groundwork for a secure and reliable AI infrastructure that could enhance connectivity and efficiency for businesses across the region. At the heart of this partnership is Cisco’s commitment to building a robust technological framework. With a focus on ensuring a resilient and globally connected AI ecosystem, Cisco plans to play a c…