Getting Started

Salesforce is making waves in the tech landscape with its recent announcement of acquiring Apromore, a prominent provider of process intelligence software. This strategic move is expected to significantly enhance Salesforce’s capabilities, particularly in the realm of agentic process automation—an area that can greatly benefit small businesses eager to optimize their operations. With Apromore’s advanced technology integrated into the Salesforce platform, small business owners can anticipate a transformative impact on how they manage their processes. “Apromore gives customers the end-to-end visibility they need to understand how their business truly operates,” stated Stev…

Revitalizing your brand is a vital task that requires careful planning and execution. It starts with evaluating your current brand identity and performance, followed by thorough market research to understand your audience. Engaging stakeholders throughout the process guarantees their insights shape your new direction. A well-structured strategy will guide your efforts, but effective communication of these changes is fundamental. As you move forward, consider how community involvement can improve your rebranding success. Key Takeaways Conduct a thorough brand audit to assess identity, performance, and customer perception before initiating rebranding efforts. Engage sta…

As business owners face fluctuating operational costs, the latest data from AAA Gas Prices signals a pivotal moment: the national average for a gallon of regular gasoline peaked at $3.05 this week—a threshold not crossed in four years. With strategic implications for small businesses across various sectors, these changes warrant a closer look. Gas prices directly impact logistics and supply chain expenses, making any fluctuation a matter of keen interest for small business owners. Comparatively, today’s average stands at $3.057 per gallon, down from $3.110 a week ago, and lower than the $3.186 recorded a month prior. This downward trend stems from a combination of factor…

Effective inventory management is crucial for maintaining operational efficiency and meeting customer demands. By employing techniques such as ABC Analysis, you can prioritize high-value items, ensuring resources are allocated effectively. Just-in-Time (JIT) inventory helps align stock levels with actual demand, reducing excess. Comprehending Economic Order Quantity (EOQ) can minimize costs associated with ordering and holding inventory. These methods, along with others like safety stock and FIFO/LIFO strategies, can greatly improve your inventory process. What specific techniques will you implement to achieve these benefits? Key Takeaways Implement ABC analysis to pr…

Creating a logo for your brand can be straightforward with the right tools. The top 10 logo creators combine user-friendly interfaces with AI technology, allowing you to design unique logos quickly. Although these platforms offer a range of icons, fonts, and colors, you must additionally consider their limitations, like potential generic results. Comprehending the features and selection criteria can help you choose the best option for your needs. Let’s explore what makes these logo makers stand out. Key Takeaways Explore user-friendly logo makers that generate stunning designs quickly, catering to those with no design experience. Look for platforms with extensive libr…

Employee development tools play a crucial role in enhancing workplace skills and boosting engagement. They range from Learning Management Systems (LMS) to microlearning platforms and immersive Virtual Reality training. Selecting the right tools requires comprehension of your organization’s specific needs and goals. As you explore these fundamental tools, it’s important to reflect on how they can transform your employee training strategies and align with future trends in development initiatives. Key Takeaways Learning Management Systems (LMS) streamline training content management and track employee progress effectively. Microlearning platforms deliver concise, engagin…

Service inventory management is a critical process that guarantees you have the right materials and resources available to deliver services effectively. It helps balance supply and demand, preventing stockouts and overstocking, which can disrupt operations. Comprehending its key components and benefits can greatly improve your business’s efficiency and customer satisfaction. As you explore this topic, you’ll uncover the challenges faced and best practices that can lead to enhanced service delivery and profitability. Key Takeaways Service inventory management oversees materials and resources to ensure efficient service delivery and minimize operational costs. It aims t…

If you’re a manager looking to improve your leadership skills, several training programs can provide valuable insights and practical strategies. From the American Management Association’s thorough offerings to Babson College’s customized feedback approach, these programs cover various important areas. Harvard’s customized training addresses real business challenges, as well as the Center for Creative Leadership and Dale Carnegie focus on experiential learning. Comprehending emotional intelligence and effective communication are important too. Explore these options to raise your leadership effectiveness. Key Takeaways The American Management Association offers a variet…

Artificial intelligence has often felt out of reach for many small businesses—too complex, too costly, and too disconnected from the tools they already use. Zoho Corporation is aiming to change that. The company announced a wave of new “agentic AI” features across its collaboration, customer experience, and human resources apps—tools designed to help businesses save time, work smarter, and make AI a practical part of daily operations. The updates, which include Zoho’s workplace suite (Mail, Cliq, Sheet, and Tables), are available at no additional cost to current users. Zoho says the goal is to remove the “adoption friction” that has slowed small business AI use by embedd…

For many small business owners, managing growth often means juggling too many systems — from spreadsheets to accounting tools to supplier portals — each working in its own silo. That’s the exact challenge Odeko set out to solve. Originally launched in New York, the company began as a disruptor in the café and coffee shop supply chain space, offering independent operators a way to consolidate their vendor relationships and ordering processes into one simple platform. Instead of having to “talk with five, six, eight vendors a day,” as Kelly Simons, Director of Enterprise Systems at Odeko, put it, small coffee shops could focus on what matters most — running their business a…

Zoho Corporation is making another major move to simplify how small businesses adopt and use artificial intelligence — this time by embedding “agentic AI” directly into its Collaboration, Customer Experience, and Human Resources tools at no extra cost. The announcement, aims to remove one of the biggest barriers to AI adoption among small and midsize businesses: complexity. By integrating these intelligent assistants into everyday apps, Zoho wants to make AI feel less like an add-on and more like a natural part of daily operations. For small business owners who have struggled with limited budgets or technical expertise, Zoho’s latest updates could level the playing fiel…

Artificial intelligence has long promised to streamline business operations, but many small businesses have found the reality to be complicated, expensive, or out of reach. Zoho Corporation wants to change that. The company announced a broad rollout of new agentic AI tools—embedded directly into its Collaboration, Customer Experience, and Human Resources apps—to help businesses save time, reduce repetitive work, and improve decision-making. Perhaps most notably, these upgrades come at no extra cost, a move that could make advanced AI more accessible to small and midsize companies struggling to adopt it. Zoho’s announcement centers on simplifying AI adoption through autom…

When you set out to design a brand that stands out, it’s vital to follow a structured approach. Start by defining your brand’s mission and values, which lay the foundation for your identity. Next, gain a clear comprehension of your target audience, as this knowledge will guide your decisions. Once you have that in place, you can focus on developing a unique brand identity that resonates. This process is fundamental for building recognition and loyalty, but it doesn’t end there. Key Takeaways Define your brand’s mission and values to establish a strong foundation and purpose. Understand your target audience by creating detailed buyer personas and gathering insights. De…

Artificial intelligence may be the future of work, but for many small businesses, adopting it has been easier said than done. Zoho is looking to change that with new, no-cost AI upgrades built directly into its Collaboration, Customer Experience, and Human Resources software. These updates mark another step in Zoho’s broader strategy to make “agentic” AI — software that acts autonomously to complete tasks — accessible to organizations of all sizes. The company says the enhancements are designed to eliminate major barriers that have slowed AI adoption, such as high costs, fragmented tools, and a steep learning curve. For small business owners, the updates could mean a pr…

Inventory control management is an essential process that involves overseeing your inventory from purchasing to storage and reordering. It’s important due to the fact that it helps you maintain ideal stock levels, reducing costs related to overstocking and stockouts. Effective inventory control can improve your profitability and operational efficiency, ensuring products are available to meet customer demand. Comprehending its key components and challenges can help you implement better strategies, leading to improved overall performance in your business. How do you currently manage your inventory? Key Takeaways Inventory control management oversees inventory through pu…

Creating an effective onboarding plan for new employees is vital for their success and your organization’s growth. It involves several key components, starting with pre-onboarding activities that prepare new hires. These activities help introduce company culture and set expectations. A well-structured first day can greatly impact their initial experience. Continuous support, regular check-ins, and constructive feedback are essential for tracking progress and addressing any concerns. Comprehending these elements will improve employee integration and retention. What specific strategies can you implement to enhance your onboarding process? Key Takeaways Develop a structu…

SCM inventory refers to the stock of goods and materials a company holds for production or sale. This includes everything from raw materials to finished products. Proper management of this inventory is crucial, as it helps maintain ideal stock levels, reduces costs, and improves customer satisfaction. Comprehending the intricacies of SCM inventory management can greatly impact operational efficiency. As we explore its importance further, you’ll discover how it can provide a competitive edge in today’s market. Key Takeaways SCM inventory includes all goods and materials held for production or sale, from raw materials to finished products. Effective management of SCM in…

Training and development play a crucial role in workplace success. They not just improve employee skills but additionally impact retention and job performance. With many workers leaving as a result of limited advancement opportunities, organizations that invest in development see increased profitability and productivity. Furthermore, cultivating a culture of continuous learning can drive innovation. Comprehending these elements can help you appreciate how strategic training initiatives shape a company’s future. What specific strategies can organizations implement to maximize these benefits? Key Takeaways Employee training enhances job performance, leading to increased…

As small business owners, we often hear about the importance of innovation and adaptability—but sometimes, the most powerful examples come from unexpected places. At SuiteWorld 2025, I had the chance to speak with Claudia Freed, President and CEO of EALgreen, a nonprofit that’s rethinking how to fund higher education through the principles of the circular economy. Her organization doesn’t just hand out scholarships; it transforms surplus inventory that might otherwise go to waste into life-changing financial aid for students. That’s an idea any small business owner can appreciate—turning inefficiency into opportunity. Whether it’s unused products, outdated processes, or …

A recent study from SurveyMonkey shines a spotlight on emerging workplace trends that small business owners must navigate to foster a productive and engaged workforce. Conducted between July 25 and August 3, 2025, the survey sampled 3,573 full-time workers across the U.S., offering a snapshot of sentiments and preferences that can help businesses adapt their strategies in this evolving landscape. The findings underscore a significant shift in employee expectations and workplace culture, driven by the ongoing effects of the pandemic and shifts in work dynamics. Small business owners need to stay attuned to these trends to not only retain talent but also enhance overall em…

Small businesses are constantly navigating the evolving landscape of remote and hybrid work. Zoom’s recent announcement of new features for Zoom Spaces promises to enhance how companies manage their work environments. With AI-driven upgrades such as photo check-in for Visitor Management and an AI Companion for Zoom Rooms, small businesses can now leverage cutting-edge technology to improve collaboration and productivity. Jeff Smith, Zoom’s head of Product for Workplace AI, Meetings, and Spaces, emphasized the transformative potential of these innovations. “The future of office work is being revolutionized. Zoom Spaces transform how we think about collaboration by creatin…

Salesforce is making significant strides in the realm of artificial intelligence with its recent introduction of Agentforce 360 at Dreamforce 2025. This innovative platform aims to redefine how businesses operate by integrating humans and AI in a way that enhances productivity rather than replacing human jobs. As small business owners face an ever-changing landscape, understanding this technology and its implications becomes crucial. Agentforce 360 is described as the world’s first platform designed to seamlessly connect employees and AI agents within a single, trusted system. This integration means that every employee can achieve more every day, every interaction with c…

Small business confidence dipped in September, signaling renewed concern among entrepreneurs over inflation, supply chains, and hiring challenges. According to the latest report from the National Federation of Independent Business (NFIB), the Small Business Optimism Index fell two points to 98.8 — the first decline in three months — though it remains above the survey’s 52-year average of 98. The report also noted that the Uncertainty Index climbed seven points to 100, the fourth-highest reading in more than five decades. “Optimism among small business owners decreased in September,” said NFIB Chief Economist Bill Dunkelberg. “While most owners evaluate their own busines…

As small business owners, we all know that growth comes with both opportunity and challenge. Scaling efficiently—without losing control over operations, finances, or customer experience—has always been one of the toughest balancing acts. For years, technology has promised to make that journey easier, yet many of us still find ourselves managing a patchwork of systems that barely communicate with each other. At SuiteWorld 2025, Oracle NetSuite’s annual user conference, that conversation took center stage—particularly around how artificial intelligence is shifting what’s possible for small and midsize businesses. I sat down with Sam Levy, Senior Vice President of Growth an…

At Dreamforce, Slack unveiled transformative updates designed to reshape how teams communicate and collaborate. This latest integration of artificial intelligence within Slack aims to streamline workflows and enhance productivity, particularly for small businesses navigating the complexities of remote work. By shifting Slack into what it calls an “agentic operating system,” users can now interact with their customer relationship management (CRM) data—like Salesforce information or Tableau dashboards—through natural language. This streamlining of operations could alleviate the issues many small businesses face with fragmented tools and siloed information. Instead of toggl…