Getting Started

HubSpot announced that it is expanding access to its Breeze Customer Agent, an AI-powered support tool, to all Pro and Enterprise customers across its Marketing, Sales, Service, Content, and Operations Hubs. The expansion will take effect June 2, and the offering will be available through HubSpot Credits, the company’s usage-based model. Originally developed to help service teams scale support operations, Breeze Customer Agent has already resolved over 50% of customer conversations autonomously. HubSpot says the tool has proven effective across the full buyer journey, from customer acquisition to post-sale engagement. “We’re taking a big step toward the future by expand…

Salesforce has introduced Agentforce for Financial Services, a new offering that delivers pre-built, role-based AI agents to help financial institutions automate front-office operations and maintain regulatory compliance amid workforce challenges and rising customer expectations. Announced May 21, 2025, Agentforce is designed to support financial advisors, bankers, insurers, and loan officers by reducing the time spent on administrative work and enabling more direct client engagement. Operating within the Financial Services Cloud, Agentforce uses industry-specific data, workflows, and compliance controls to automate tasks while adhering to firm standards and regulatory r…

Key Takeaways Definition of Cloud Retail: Cloud retail utilizes cloud computing to streamline retail operations, offering various applications like inventory management and sales analytics from a centralized platform. Key Benefits: Embracing cloud solutions enhances efficiency, reduces costs, and provides real-time insights, allowing retailers to make informed decisions and improve customer experiences. Scalability and Flexibility: Cloud retail solutions offer unmatched scalability, enabling businesses to adjust resources based on demand, which supports growth without significant infrastructure investments. Security and Integration Challenges: Addressing security co…

Key Takeaways Boost Creativity and Productivity: A well-designed office space can significantly enhance creativity and overall productivity for employees. Collaborative Workspaces: Incorporate collaborative workspaces with flexible furniture arrangements to facilitate teamwork, communication, and creativity among team members. Color Psychology: Utilize strategic color choices to influence mood and productivity, such as blues for focus, greens for stress reduction, and yellows for energy. Integrate Nature: Adding biophilic design elements like plants and natural light can improve air quality and reduce stress, fostering a healthier work environment. Smart and Ergono…

Sponsored Post Key Takeaways Embrace Uncertainty: Successful business risk takers recognize opportunities within uncertainty and make informed, calculated decisions that can lead to significant rewards. Key Characteristics: Effective risk takers possess traits such as calculated decision-making, adaptability, a clear vision, networking skills, and financial acumen that contribute to their business successes. Types of Risks: Understanding market, financial, and operational risks is essential for small business owners to create effective strategies for navigating challenges and enhancing resilience. Innovation and Competitive Edge: Taking strategic risks fosters innov…

Key Takeaways Real-Time Monitoring: Shopify Live View provides instant access to visitor counts and sales activity, empowering merchants to make timely decisions based on current data. Enhanced Customer Engagement: By analyzing customer behavior in real time, you can tailor marketing strategies, leading to personalized shopping experiences and increased conversion rates. Valuable Insights: The feature offers geolocation tracking and sales analytics, helping you understand customer locations and popular products, which inform targeted marketing efforts. User-Friendly Setup: Setting up Shopify Live View involves a simple step-by-step process, making it accessible for …

Two Florida men have pleaded guilty to federal charges for their roles in a years-long off-the-books payroll scheme that resulted in nearly $10 million in tax losses and enabled the illegal employment of undocumented workers in the construction industry. Michael Mayorga and Francisco Alvarez entered guilty pleas before Magistrate Judge Leslie Hoffman Price of the Middle District of Florida. The pleas must still be accepted by a U.S. district court judge. According to court documents and statements made in court, from 2015 to 2022, Mayorga and Alvarez, along with unnamed co-conspirators, created a network of shell companies through which they operated an unlicensed check…

With millions of drivers preparing to hit the road for Memorial Day weekend, gas prices have remained stable nationwide, providing welcome news for travelers. According to AAA, the national average for a gallon of regular gasoline holds at $3.19, unchanged from the previous week and significantly lower than one year ago, when prices stood at $3.61. AAA reported on May 22 that current prices represent the lowest Memorial Day average since 2021, when the national average was $3.04 per gallon. Experts attribute the stability to a supply surplus in the crude oil market, with production outpacing demand. The latest data from the Energy Information Administration (EIA) shows …

Saltbox, the Atlanta-based co-warehousing and logistics company, announced the launch of its new Access Plan on May 22, 2025, aiming to lower the barrier of entry for small and emerging product-based businesses looking for flexible logistics and workspace solutions. The Access Plan is a new, low-cost membership tier that allows entrepreneurs to work onsite at any Saltbox location and access key logistics services without the commitment of leasing a dedicated warehouse suite. With this plan, Saltbox seeks to broaden its reach and empower a wider range of business owners, including solopreneurs, ecommerce startups, and early-stage brands. “At Saltbox, our mission is to re…

Key Takeaways Growing Opportunity: Organic agriculture is a thriving business opportunity fueled by consumer demand for sustainability and health-promoting products.Diverse Business Ideas: Entrepreneurs can explore various avenues such as organic farming, fertilizer production, food delivery services, and participating in farmers’ markets or Community Supported Agriculture (CSA).Market Research Importance: Conducting thorough market research is vital to identify target audiences and refine business strategies for effectively meeting consumer preferences.Compliance and Certification: Understanding USDA certification and related regulations is crucial for establishing a c…

Key Takeaways Blogging as a Business: Blogging has evolved from a hobby to a legitimate business with multiple income-generating opportunities, making it accessible for everyone, from seasoned writers to beginners. Niche Focus: Identifying and targeting a specific niche is crucial for attracting a dedicated audience and building a strong brand presence, with popular niches including personal finance, health, travel, and technology. Diverse Monetization Strategies: Successful bloggers can explore various income streams such as affiliate marketing, sponsored content, ad revenue, subscription models, and online courses to diversify their earnings. Quality Content Creat…

Key Takeaways Build Customer Trust: A clear return policy reassures customers, encouraging them to make purchases by minimizing the fear of buyer’s remorse. Essential Components: Include key elements such as a defined return time frame, specific conditions for returns, and a transparent refund process to enhance customer satisfaction. Clarity and Accessibility: Use straightforward language and ensure your return policy is easily accessible both online and in-store to improve customer confidence and understanding. Balance Flexibility and Rules: Set reasonable return windows and conditions, while remaining open to exceptions, to attract more customers and enhance loya…

Shopify has launched its Summer ’25 Edition, a sweeping update featuring over 150 new tools and enhancements designed to help merchants build, manage, and grow their online businesses with greater ease, flexibility, and fun. The updates span nearly every aspect of the platform—from storefront customization to global payments—delivering an ecosystem tailored for creativity and scale. At the heart of this release is Horizon, a brand-new theme foundation designed to offer merchants a balance of beauty and customization. With 10 ready-to-use presets, drag-and-drop Theme Blocks, and AI-generated content blocks, Horizon allows sellers to craft visually compelling storefronts w…

ASUS and AMD jointly introduced the new ASUS Expert P Series commercial PC lineup at the AMD Press Conference during Computex 2025, unveiling a full portfolio of AI-powered desktop, all-in-one, laptop, and mini PC devices designed specifically for small and mid-sized businesses. The lineup includes the ExpertBook P3 laptop series, ExpertCenter P700 and P600 desktops and all-in-ones, and the ExpertCenter PN54 Mini PC—all powered by AMD Ryzen AI 300 Series processors and equipped with Copilot+ capabilities to meet the increasing demands of modern workplaces and AI-driven tasks. “Our partnership with ASUS has been a tremendous success — initially in the consumer and gaming…

Sponsored Post Key Takeaways Instagram’s Importance: Instagram is a vital platform for small businesses, offering opportunities for brand visibility and customer engagement among over a billion users. Effective Content Strategies: High-quality visuals, engaging stories, and user-generated content can significantly enhance a small business’s marketing presence on Instagram. Community Building: Fostering connections through community engagement and networking can build customer loyalty and create mentorship opportunities. Performance Metrics: Regularly tracking engagement rates and content performance helps optimize strategies for better results and targeted marketing…

Lenovo has unveiled a new lineup of AI-powered desktop PCs and business monitors aimed at boosting workplace productivity, multitasking, and scalability across industries. The announcement, made on May 14, 2025, introduces the ThinkCentre M Series Gen 6 desktops and ThinkVision T Series Gen 40 monitors—both built to meet the increasing demand for AI-ready computing environments. The ThinkCentre M Series Gen 6 includes towers, compact desktops, and all-in-one (AIO) systems designed to deliver scalable power and enterprise-level security for businesses of all sizes. Each desktop is engineered to support AI workloads such as model training, data analysis, and 3D visualizati…

Key Takeaways Understand Market Demand: Grasp the significance of growing consumer preferences for convenience and speed in delivery services, and identify your target audience to carve out your niche. Choose Your Delivery Model: Evaluate various types of delivery services (e.g., food, e-commerce, grocery) and select a model that aligns with market demand and your business vision. Create a Solid Business Plan: Develop a comprehensive business plan covering your goals, market analysis, operations, marketing strategies, and financial projections to ensure a structured approach to launching your business. Comply with Legal Requirements: Familiarize yourself with the ne…

Key Takeaways Weird Coffee Mugs as Conversation Starters: These unique mugs feature unconventional designs that not only serve a practical purpose but also engage customers and spark conversations during coffee breaks. Diverse Design Options: From animal shapes to clever humor, offering a variety of weird mugs can help small businesses stand out and attract diverse customer bases. Functional Innovations: Many weird mugs offer added functionality, such as temperature control or multi-purpose uses, appealing to consumers looking for both creativity and utility in their drinkware. Pop Culture Appeal: Mugs that reference popular culture resonate with dedicated fans and …

The U.S. Small Business Administration (SBA) has launched a new tool aimed at helping small businesses reduce reliance on foreign supply chains by connecting them directly with American manufacturers and producers. The Make Onshoring Great Again Portal, unveiled on May 20, 2025, offers free access to a database of more than 1 million domestic suppliers, giving small businesses the ability to source U.S.-made components, products, and materials. The tool is part of a broader federal initiative to revive American manufacturing and improve supply chain resilience. “The SBA is proud to support President Donald J. The President’s mission to restore America’s economic resurge…

A new report released by Amazon highlights the massive economic contributions of independent sellers, revealing that small and medium-sized businesses selling through the platform have generated more than $2.5 trillion in sales over the past 25 years and currently employ over 2 million people across the United States. The 2024 Small Business Empowerment Report, published on May 20, 2025, underscores the transformative impact Amazon’s seller program has had on small business growth and job creation since its inception in 2000. Today, more than 60% of sales in Amazon’s store come from independent sellers—most of which are small businesses. “These thriving businesses are c…

A new collaboration between Constant Contact and Xero aims to make life easier for small businesses by automating the link between digital marketing and accounting systems. The partnership, announced May 21, 2025, enables small business owners to streamline key business functions, reduce manual tasks, and improve customer engagement through integrated tools. The companies say the integration is designed to unify two critical daily functions for small business owners: marketing and financial management. With a few clicks, Constant Contact users can now automatically sync their Xero contacts directly into their email campaigns. This automation allows businesses to send tar…

Key Takeaways Leverage ChatGPT for Diverse Income Streams: Utilize its capabilities for content creation, virtual assistance, market research, and more to diversify your online revenue sources. Enhance Productivity Without Technical Skills: You don’t need to be a tech expert to effectively use ChatGPT, making it accessible for all entrepreneurs and small business owners. Cost-Effective Content Generation: Reduce expenses on hiring writers by creating high-quality, SEO-optimized content in-house with ChatGPT. Streamline Customer Support: Implement AI-driven chatbots through ChatGPT to improve customer service efficiency and enhance user experience. Focus on Audience…

Key Takeaways Convenience and Personalization: Amazon Registry allows users to create customized gift lists, simplifying the gifting process for special events or business launches. User-Friendly Features: The intuitive interface makes managing registries easy, enabling quick updates and effortless navigation without technical complications. Enhanced Customization: Users can showcase their brand identity through unique storefronts, utilizing A+ Content for improved product listings and higher conversion rates. Community Engagement: Features like group gifting encourage collaboration among supporters, fostering relationships and promoting brand loyalty. Strategic Ma…

A new report from small business lender OnDeck, in partnership with document AI platform Ocrolus, finds that while small business owners remain largely optimistic about their growth potential, economic uncertainty is prompting many to take precautionary steps. According to the Small Business Cash Flow Trend Report, released on May 20, 2025, 93% of small businesses surveyed said they anticipate either significant or moderate growth in 2025. This figure reflects only a slight dip from the 94% who shared the same outlook in the fourth quarter of 2024. However, that optimism comes with increased caution. More than half of small businesses (55%) say they’ve already taken pre…

Small businesses are always operating within the most narrow of margins. Every sale counts, and every team member needs to not only wear multiple hats but perform at the top of their game, as resources remain slim. Key to small business longevity is visibility. Small business owners must know what their staff is working on and maintain open lines of communication in case priorities need to be shifted on a dime. These efforts are far more straightforward when processes haven’t yet been formalized, but scale in difficulty as new pieces of technology get added to a company’s back office operations. A reliable piece of scheduling software, embedded in a small business’s tec…