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More than 21% of reverse mortgage clients entered counseling with a deficit in their monthly budget last year, almost double the 12.2% of clients in 2024. View the full article

Digiday reports an early ChatGPT ads manager build now shows $3-$5 CPC bids for some pilot advertisers, as OpenAI continues expanding its ad tools. The post ChatGPT Ads Now Offer CPC Bidding Between $3 And $5: Report appeared first on Search Engine Journal. View the full article

Euphoria, Sam Levinson’s Gen Z-focused HBO drama, has never been grounded in reality. But a job-seeking scene might be asking viewers to suspend their disbelief a little too much. The series revolves around the lives of messy teenagers navigating drugs, bad decisions, and a lot of glitter. Its third season—which is a five-year time jump from the last—is raising eyebrows among viewers, particularly a scene from last Sunday’s episode that feels especially misplaced in today’s tense job market. The scene in question features Maddy Perez, one of the show’s main characters, who is desperately seeking a job in Los Angeles. Perez (played by Alexa Demie) ambushes a high-powered Hollywood executive at a restaurant and convinces the exec to offer her a job based solely on a short speech. “I know I’m not what you are looking for. I didn’t go to USC. I didn’t even apply for college. My parents were immigrants,” Maddy told the executive after being told she wasn’t hiring. She continued: “I know my generation is entitled, but I don’t believe anybody owes me anything. I’m not a victim. I won’t be an HR nightmare, and I believe in capitalism.” Maddy then goes on to answer the executive’s phone, acting as an executive assistant—and landing the job. An outdated trope in the age of employer ghosting While a young and scrappy person begging for a chance is a common trope in movies and TV, the idea of actually landing a job this way in today’s job market is striking many as unrealistic. A user on Threads poked fun at the unrealistic scene, sharing the clip alongside the caption “how my parents think u get a job in 2026.” The post has now garnered over 25,200 likes and sparked debate online. Many speculated the speech must have been written by someone out of touch with the current job climate. “The people who write these scenes did not have to look for jobs in the past 20 years,” a user responded. “Boomer fantasy slop is out of control. lol,” another added. For professionals watching the clip, they agreed it read unrealistic. “I’ve been in HR spanning three decades, and not only is this decidedly NOT how it works—despite my Boomer parents being sure of it—she probably would be a nightmare,” one user said. Another added: “No one in LA would give her the time of day IRL, and this type of stunt would probably result in her being blacklisted.” Earlier this year, the unemployment rate for Gen Z was double that of the national average, and recent data shows that younger workers and job seekers are still disproportionately relying on some financial help from their parents. And it’s not for a lack of trying. Recent data from Criteria shows that 53% of job seekers have experienced ghosting. Despite this reality, the fantasy job market appears to be alive and well. One user added: “My Dad still thinks the best way to sell a novel is to print out 400-page manuscripts and mail them directly to a publishing house.” View the full article

A customer journey map template is a crucial tool that helps you visualize the stages your customers go through when interacting with your brand. It outlines key components like touchpoints, emotional responses, and critical moments that shape their experiences. Comprehending how to create and utilize this template can reveal pain points and opportunities for improvement in your service or product. As you explore its structure and uses, you’ll uncover fundamental insights for enhancing customer satisfaction. Key Takeaways A customer journey map template visually organizes customer interactions across various touchpoints, enhancing understanding of their experiences. It typically includes key components like touchpoints, emotional journeys, moments of truth, and a timeline of events. Templates can be customized using first-party data to ensure relevance to specific customer segments and needs. To use the template effectively, define clear objectives, conduct persona research, and identify key touchpoints impacting customer perceptions. Regularly update the template based on new insights and real customer feedback to reflect changing behaviors and improve accuracy. What Is a Customer Journey Map? A customer experience map is a visual representation of the various stages you go through in your relationship with a business, showcasing your interactions and experiences across different touchpoints. Fundamentally, it serves as a customer journey map template, detailing the path you follow from initial awareness to purchase and beyond. By including key components like touchpoints, customer emotions, and pain points, the map helps identify critical moments that influence your perceptions and decisions. You can use a customer experience journey map template to visualize both current experiences and ideal interactions, which can guide businesses in enhancing satisfaction and loyalty. This mapping process not only highlights customer needs but likewise uncovers opportunities for improvement. In the end, these insights inform marketing strategies and align teams toward a shared comprehension of the customer experience, making them vital for businesses of all sizes. Key Components of a Customer Journey Map When creating a customer experience map, you’ll want to focus on key components like touchpoints and emotional journeys. Touchpoints represent the various interactions customers have with your brand, whereas emotional mapping captures how customers feel at each stage of their experience. Essential Elements Breakdown Grasping the fundamental elements of a customer journey map is vital for accurately capturing the customer experience. A customer journey map template typically includes key components such as touchpoints, which represent every interaction a customer has with your brand. Furthermore, moments of truth are critical experiences that greatly impact customer perception and satisfaction. It’s important to reflect potential customer feelings within the template to improve comprehension of user sentiments during these interactions. A timeline of events often organizes these experiences chronologically, providing a thorough view of the path. Customization through first-party data and audience research is essential to tailor the user journey map template free to specific customer segments, ensuring its relevance and effectiveness. Emotional Journey Mapping Emotional expedition mapping serves as a fundamental aspect of customer journey maps, focusing on the emotions customers experience at various touchpoints during their interactions with a brand. This approach captures emotional highs and lows, providing insights into customer sentiment that influence their decision-making and loyalty. By identifying critical moments of truth, emotional expedition mapping helps you understand how these interactions shape perceptions of your brand. Integrating emotional data into your customer experience map template reveals pain points and opportunities for improvement. This method encourages empathy-driven strategies, enabling you to tailor your services and improve customer relationships based on emotional insights, in the end cultivating a more satisfying overall customer experience. Importance of Customer Journey Mapping Customer experience mapping plays a crucial role in enhancing your comprehension of customer needs by visualizing all interactions and touchpoints throughout their lifecycle. It helps you identify pain points and opportunities for improvement, ultimately increasing customer satisfaction and loyalty. Here are three key benefits of using a customer experience map template: Understanding Customer Behavior: Mapping allows you to visualize how customers interact with your brand, helping you identify obstacles, such as why nearly 70% of online shopping carts are abandoned. Aligning Marketing Strategies: A well-structured customer experience template enables cross-department collaboration, ensuring that marketing efforts are cohesive and focused on customer needs. Adapting to Change: Regularly updated maps reflect evolving customer behaviors, ensuring your business remains relevant and responsive to your audience’s preferences. Steps to Create a Customer Journey Map Creating an effective customer experience map begins with defining clear objectives that align with your business goals. Start by conducting thorough persona research to gather demographic and behavioral data, guaranteeing you accurately map customer interactions and preferences. Next, identify key customer touchpoints, tracking actions and their impacts on behavior throughout the path. Utilize existing customer relationship management (CRM) data to visualize the current state of customer interactions, which helps identify trends. Regularly update your map based on new insights and feedback to reflect evolving customer needs. You can also consider using a customer path map template free download Excel for a structured approach. Furthermore, employing a user experience template can streamline the process. This methodical approach guarantees that your customer path map effectively improves the overall customer experience, eventually driving better engagement and satisfaction. Types of Customer Journey Maps What types of customer experience maps can businesses utilize to improve their grasp of user experiences? Comprehending the different types of customer expedition maps can greatly amplify your insights into user behaviors and preferences. Here are three key types to reflect on: Current State Maps: These illustrate existing customer experiences, helping you identify gaps and pain points in the expedition. Future State Maps: Focused on envisioning ideal customer experiences, these maps highlight potential improvements and operational possibilities. Day-in-the-Life Maps: These provide a holistic view of customer interactions throughout a typical day, taking into account external factors that influence behavior. You might further explore resources like a customer journey map PowerPoint template or various user journey diagram examples to visualize these mappings effectively. Using these tools, you can deepen your grasp of customer experiences and tailor your strategies accordingly. Benefits of Using Customer Journey Maps Utilizing customer experience maps can greatly improve your comprehension of customer behavior and needs. They assist you in identifying areas for enhancement, permitting targeted changes that can raise customer satisfaction. Enhances User Understanding Customer experience maps considerably improve your grasp of user experiences by providing a structured framework that visualizes the entire customer path. By utilizing a customer experience template, you can: Identify critical touchpoints that influence customer satisfaction. Pinpoint pain points in the customer experience to drive targeted improvements. Reveal emotional highs and lows throughout the experience, informing your marketing strategies. These insights cultivate a deeper awareness of customer needs, allowing your team to align efforts effectively. Regularly updating your user experience map with real-time data guarantees responsiveness to evolving behaviors and preferences, eventually enhancing engagement and retention rates. This structured approach helps you create more effective customer experiences, driving loyalty and satisfaction. Identifies Improvement Opportunities Identifying improvement opportunities is crucial for boosting customer experiences, and customer experience maps serve as an effective tool for this purpose. By visualizing customer touchpoints, you can pinpoint pain points and areas needing improvement. Analyzing customer emotions at critical moments helps you increase satisfaction and loyalty. Regularly updating your customer journey infographic allows you to track evolving buyer behavior and adapt your strategies accordingly. This approach similarly nurtures cross-functional collaboration, aligning departments in the direction of shared objectives. Touchpoint Customer Emotion Improvement Opportunity Website Visit Confused Simplify navigation Checkout Process Frustrated Streamline payment steps Customer Support Unsatisfied Improve response time Post-Purchase Happy Encourage feedback Using an experience map template can guide this process effectively. How to Gather Information for Your Map Gathering information for your customer travel map requires a strategic approach to guarantee you capture accurate and relevant insights. By utilizing a customer experience travel template, you can systematically gather data that informs your map. Here are three effective methods to collect valuable information: Review Forms: Use immediate touchpoint review forms to capture real-time feedback directly from customers about their experiences. Surveys and Interviews: Conduct in-person interviews and online surveys to gain qualitative insights into customer expectations along their travel, helping you understand their needs. Digital Heat Maps: Implement digital heat maps to analyze customer behavior on your website, identifying key areas of interest and potential friction points. Customer Journey Map Examples When considering how to effectively visualize customer interactions, various customer experience map examples can serve as valuable references. For instance, Current State Maps illustrate existing experiences, allowing you to pinpoint pain points that customers face. Future State Maps envision ideal paths, helping you identify areas for improvement. Another useful path map template is the Day-in-the-Life template, which sheds light on daily interactions and touchpoints a customer has with your brand, revealing critical moments that impact their experience. In B2B contexts, flowchart designs can detail complex customer decision-making processes, whereas e-commerce path maps typically highlight stages like awareness, conversion, and loyalty. Each of these customer path map examples can guide your efforts in creating a structured framework that bolsters comprehension of customer experiences and informs decisions to cultivate loyalty and satisfaction. Best Practices for Effective Customer Journey Mapping Effective customer path mapping goes beyond just visualizing interactions; it involves a strategic approach to grasping customer experiences. To create an effective customer journey map template, follow these best practices: Define Clear Objectives: Before starting, confirm your goals align with business objectives. This helps maximize the insights you gather. Involve Cross-Functional Teams: Collaborate with marketing, sales, and customer service teams to gain a holistic grasp of customer experiences and pain points from various perspectives. Utilize Diverse Data: Incorporate both qualitative and quantitative data, such as customer feedback and behavioral analytics. This improves the accuracy and relevance of your user map. Additionally, remember to regularly update your customer journey map to reflect changing behaviors, and validate it with real customer feedback. This guarantees your map remains a valuable tool for improving customer satisfaction and loyalty. Frequently Asked Questions How to Use Customer Journey Map? To use a customer experience map effectively, start by identifying your business goals and the specific customer persona you’re focusing on. Next, outline the key stages of the customer experience, including each touchpoint where customers interact with your brand. Gather data on customer emotions and pain points at each stage, then analyze this information to identify areas for improvement. Regularly update the map based on customer feedback to guarantee it remains relevant and actionable. What Are the 5 Stages of the Customer Journey Map? The customer experience map consists of five key stages: Awareness, Consideration, Decision, Retention, and Advocacy. In the Awareness stage, you identify a need. Then, during Consideration, you compare options and evaluate brands. Once you reach the Decision stage, you finalize your purchase. After buying, Retention focuses on your satisfaction, and Advocacy encourages you to promote the brand to others. Comprehending these stages helps improve customer experiences and amplifies brand loyalty. What Is the Main Purpose of a Customer Journey Map? The main purpose of a customer experience map is to visualize the stages and touchpoints customers encounter during interacting with your brand. It helps you identify pain points, understand customer behaviors, and pinpoint areas needing improvement. By compiling feedback and data, you gain insights into critical moments that influence customer decisions. In the end, this tool promotes collaboration among teams, ensuring everyone aligns on enhancing customer experiences and developing strategies for better retention and loyalty. What Are the 5 A’s of Customer Journey Map? The 5 A’s of the customer path map are Awareness, Appeal, Ask, Action, and Advocacy. Awareness is when potential customers recognize their needs. Appeal captures how brands attract and engage interest. Ask involves customers seeking information and comparing options. Action is the point where they make a purchase decision. Finally, Advocacy occurs when satisfied customers share positive experiences, promoting the brand to others. Comprehending these stages helps you tailor customer experiences effectively. Conclusion In conclusion, a customer journey map template is a valuable tool for visualizing the stages of customer experiences. By comprehending key components, such as touchpoints and emotional pathways, you can identify areas for improvement. Creating and regularly updating your map allows you to stay attuned to customer needs. Implementing best practices guarantees effective mapping, eventually enhancing customer satisfaction and loyalty. By utilizing these insights, you can drive your business strategy and create a more customer-centric approach. Image via Google Gemini This article, "What Is a Customer Journey Map Template and How to Use It?" was first published on Small Business Trends View the full article

A customer journey map template is a crucial tool that helps you visualize the stages your customers go through when interacting with your brand. It outlines key components like touchpoints, emotional responses, and critical moments that shape their experiences. Comprehending how to create and utilize this template can reveal pain points and opportunities for improvement in your service or product. As you explore its structure and uses, you’ll uncover fundamental insights for enhancing customer satisfaction. Key Takeaways A customer journey map template visually organizes customer interactions across various touchpoints, enhancing understanding of their experiences. It typically includes key components like touchpoints, emotional journeys, moments of truth, and a timeline of events. Templates can be customized using first-party data to ensure relevance to specific customer segments and needs. To use the template effectively, define clear objectives, conduct persona research, and identify key touchpoints impacting customer perceptions. Regularly update the template based on new insights and real customer feedback to reflect changing behaviors and improve accuracy. What Is a Customer Journey Map? A customer experience map is a visual representation of the various stages you go through in your relationship with a business, showcasing your interactions and experiences across different touchpoints. Fundamentally, it serves as a customer journey map template, detailing the path you follow from initial awareness to purchase and beyond. By including key components like touchpoints, customer emotions, and pain points, the map helps identify critical moments that influence your perceptions and decisions. You can use a customer experience journey map template to visualize both current experiences and ideal interactions, which can guide businesses in enhancing satisfaction and loyalty. This mapping process not only highlights customer needs but likewise uncovers opportunities for improvement. In the end, these insights inform marketing strategies and align teams toward a shared comprehension of the customer experience, making them vital for businesses of all sizes. Key Components of a Customer Journey Map When creating a customer experience map, you’ll want to focus on key components like touchpoints and emotional journeys. Touchpoints represent the various interactions customers have with your brand, whereas emotional mapping captures how customers feel at each stage of their experience. Essential Elements Breakdown Grasping the fundamental elements of a customer journey map is vital for accurately capturing the customer experience. A customer journey map template typically includes key components such as touchpoints, which represent every interaction a customer has with your brand. Furthermore, moments of truth are critical experiences that greatly impact customer perception and satisfaction. It’s important to reflect potential customer feelings within the template to improve comprehension of user sentiments during these interactions. A timeline of events often organizes these experiences chronologically, providing a thorough view of the path. Customization through first-party data and audience research is essential to tailor the user journey map template free to specific customer segments, ensuring its relevance and effectiveness. Emotional Journey Mapping Emotional expedition mapping serves as a fundamental aspect of customer journey maps, focusing on the emotions customers experience at various touchpoints during their interactions with a brand. This approach captures emotional highs and lows, providing insights into customer sentiment that influence their decision-making and loyalty. By identifying critical moments of truth, emotional expedition mapping helps you understand how these interactions shape perceptions of your brand. Integrating emotional data into your customer experience map template reveals pain points and opportunities for improvement. This method encourages empathy-driven strategies, enabling you to tailor your services and improve customer relationships based on emotional insights, in the end cultivating a more satisfying overall customer experience. Importance of Customer Journey Mapping Customer experience mapping plays a crucial role in enhancing your comprehension of customer needs by visualizing all interactions and touchpoints throughout their lifecycle. It helps you identify pain points and opportunities for improvement, ultimately increasing customer satisfaction and loyalty. Here are three key benefits of using a customer experience map template: Understanding Customer Behavior: Mapping allows you to visualize how customers interact with your brand, helping you identify obstacles, such as why nearly 70% of online shopping carts are abandoned. Aligning Marketing Strategies: A well-structured customer experience template enables cross-department collaboration, ensuring that marketing efforts are cohesive and focused on customer needs. Adapting to Change: Regularly updated maps reflect evolving customer behaviors, ensuring your business remains relevant and responsive to your audience’s preferences. Steps to Create a Customer Journey Map Creating an effective customer experience map begins with defining clear objectives that align with your business goals. Start by conducting thorough persona research to gather demographic and behavioral data, guaranteeing you accurately map customer interactions and preferences. Next, identify key customer touchpoints, tracking actions and their impacts on behavior throughout the path. Utilize existing customer relationship management (CRM) data to visualize the current state of customer interactions, which helps identify trends. Regularly update your map based on new insights and feedback to reflect evolving customer needs. You can also consider using a customer path map template free download Excel for a structured approach. Furthermore, employing a user experience template can streamline the process. This methodical approach guarantees that your customer path map effectively improves the overall customer experience, eventually driving better engagement and satisfaction. Types of Customer Journey Maps What types of customer experience maps can businesses utilize to improve their grasp of user experiences? Comprehending the different types of customer expedition maps can greatly amplify your insights into user behaviors and preferences. Here are three key types to reflect on: Current State Maps: These illustrate existing customer experiences, helping you identify gaps and pain points in the expedition. Future State Maps: Focused on envisioning ideal customer experiences, these maps highlight potential improvements and operational possibilities. Day-in-the-Life Maps: These provide a holistic view of customer interactions throughout a typical day, taking into account external factors that influence behavior. You might further explore resources like a customer journey map PowerPoint template or various user journey diagram examples to visualize these mappings effectively. Using these tools, you can deepen your grasp of customer experiences and tailor your strategies accordingly. Benefits of Using Customer Journey Maps Utilizing customer experience maps can greatly improve your comprehension of customer behavior and needs. They assist you in identifying areas for enhancement, permitting targeted changes that can raise customer satisfaction. Enhances User Understanding Customer experience maps considerably improve your grasp of user experiences by providing a structured framework that visualizes the entire customer path. By utilizing a customer experience template, you can: Identify critical touchpoints that influence customer satisfaction. Pinpoint pain points in the customer experience to drive targeted improvements. Reveal emotional highs and lows throughout the experience, informing your marketing strategies. These insights cultivate a deeper awareness of customer needs, allowing your team to align efforts effectively. Regularly updating your user experience map with real-time data guarantees responsiveness to evolving behaviors and preferences, eventually enhancing engagement and retention rates. This structured approach helps you create more effective customer experiences, driving loyalty and satisfaction. Identifies Improvement Opportunities Identifying improvement opportunities is crucial for boosting customer experiences, and customer experience maps serve as an effective tool for this purpose. By visualizing customer touchpoints, you can pinpoint pain points and areas needing improvement. Analyzing customer emotions at critical moments helps you increase satisfaction and loyalty. Regularly updating your customer journey infographic allows you to track evolving buyer behavior and adapt your strategies accordingly. This approach similarly nurtures cross-functional collaboration, aligning departments in the direction of shared objectives. Touchpoint Customer Emotion Improvement Opportunity Website Visit Confused Simplify navigation Checkout Process Frustrated Streamline payment steps Customer Support Unsatisfied Improve response time Post-Purchase Happy Encourage feedback Using an experience map template can guide this process effectively. How to Gather Information for Your Map Gathering information for your customer travel map requires a strategic approach to guarantee you capture accurate and relevant insights. By utilizing a customer experience travel template, you can systematically gather data that informs your map. Here are three effective methods to collect valuable information: Review Forms: Use immediate touchpoint review forms to capture real-time feedback directly from customers about their experiences. Surveys and Interviews: Conduct in-person interviews and online surveys to gain qualitative insights into customer expectations along their travel, helping you understand their needs. Digital Heat Maps: Implement digital heat maps to analyze customer behavior on your website, identifying key areas of interest and potential friction points. Customer Journey Map Examples When considering how to effectively visualize customer interactions, various customer experience map examples can serve as valuable references. For instance, Current State Maps illustrate existing experiences, allowing you to pinpoint pain points that customers face. Future State Maps envision ideal paths, helping you identify areas for improvement. Another useful path map template is the Day-in-the-Life template, which sheds light on daily interactions and touchpoints a customer has with your brand, revealing critical moments that impact their experience. In B2B contexts, flowchart designs can detail complex customer decision-making processes, whereas e-commerce path maps typically highlight stages like awareness, conversion, and loyalty. Each of these customer path map examples can guide your efforts in creating a structured framework that bolsters comprehension of customer experiences and informs decisions to cultivate loyalty and satisfaction. Best Practices for Effective Customer Journey Mapping Effective customer path mapping goes beyond just visualizing interactions; it involves a strategic approach to grasping customer experiences. To create an effective customer journey map template, follow these best practices: Define Clear Objectives: Before starting, confirm your goals align with business objectives. This helps maximize the insights you gather. Involve Cross-Functional Teams: Collaborate with marketing, sales, and customer service teams to gain a holistic grasp of customer experiences and pain points from various perspectives. Utilize Diverse Data: Incorporate both qualitative and quantitative data, such as customer feedback and behavioral analytics. This improves the accuracy and relevance of your user map. Additionally, remember to regularly update your customer journey map to reflect changing behaviors, and validate it with real customer feedback. This guarantees your map remains a valuable tool for improving customer satisfaction and loyalty. Frequently Asked Questions How to Use Customer Journey Map? To use a customer experience map effectively, start by identifying your business goals and the specific customer persona you’re focusing on. Next, outline the key stages of the customer experience, including each touchpoint where customers interact with your brand. Gather data on customer emotions and pain points at each stage, then analyze this information to identify areas for improvement. Regularly update the map based on customer feedback to guarantee it remains relevant and actionable. What Are the 5 Stages of the Customer Journey Map? The customer experience map consists of five key stages: Awareness, Consideration, Decision, Retention, and Advocacy. In the Awareness stage, you identify a need. Then, during Consideration, you compare options and evaluate brands. Once you reach the Decision stage, you finalize your purchase. After buying, Retention focuses on your satisfaction, and Advocacy encourages you to promote the brand to others. Comprehending these stages helps improve customer experiences and amplifies brand loyalty. What Is the Main Purpose of a Customer Journey Map? The main purpose of a customer experience map is to visualize the stages and touchpoints customers encounter during interacting with your brand. It helps you identify pain points, understand customer behaviors, and pinpoint areas needing improvement. By compiling feedback and data, you gain insights into critical moments that influence customer decisions. In the end, this tool promotes collaboration among teams, ensuring everyone aligns on enhancing customer experiences and developing strategies for better retention and loyalty. What Are the 5 A’s of Customer Journey Map? The 5 A’s of the customer path map are Awareness, Appeal, Ask, Action, and Advocacy. Awareness is when potential customers recognize their needs. Appeal captures how brands attract and engage interest. Ask involves customers seeking information and comparing options. Action is the point where they make a purchase decision. Finally, Advocacy occurs when satisfied customers share positive experiences, promoting the brand to others. Comprehending these stages helps you tailor customer experiences effectively. Conclusion In conclusion, a customer journey map template is a valuable tool for visualizing the stages of customer experiences. By comprehending key components, such as touchpoints and emotional pathways, you can identify areas for improvement. Creating and regularly updating your map allows you to stay attuned to customer needs. Implementing best practices guarantees effective mapping, eventually enhancing customer satisfaction and loyalty. By utilizing these insights, you can drive your business strategy and create a more customer-centric approach. Image via Google Gemini This article, "What Is a Customer Journey Map Template and How to Use It?" was first published on Small Business Trends View the full article

This September, Tim Cook is stepping down as the CEO of Apple after nearly 15 years. Cook will hand the role over to John Ternus, Apple’s senior vice president of hardware engineering. Cook shared his thoughts about his successor in a community letter. In it, he called Ternus, “a brilliant engineer and thinker who has spent the past 25 years building the Apple products our users love so much, obsessed with every detail, focused on every possible way we can make something better, bolder, more beautiful, and more meaningful.” He added that Ternus “is the perfect person for the job.” Aside from Cook’s own faith in Ternus to take over his role, the succession makes sense given Ternus’ 25 years of experience at the company. But the move is also a predictable one given new research on succession. According to global leadership advisory and executive search firm Egon Zehnder’s recent 2026 Succession study, which examined 500 global CEO appointments, CEOs are not typically outside hires. The report found that a whopping 82% of CEOs were appointed from within their organizations over the past decade. Most CEOs (84%) come into the role as first-timers. Among first time CEO’s, 88% were promoted internally. However almost half (49%) of experienced CEOs came from outside of the company, which suggests companies look outside of their organizations when they’re seeking to change directions. Ternus’s promotion suggests Apple is to planning to stay the course rather than looking for a radically new vision. Morgan Stanley analysts agree, writing that the succession reflects Apple’s “emphasis on product at the center of the flywheel will remain.” The research also found that CEOs who are promoted from within typically last slightly longer in the role, too. Exerternally appointed CEOs have an average tenure of 73 months (six years and one month). Those who are appointed from within average tenure of 82.43 months (six years and 10 months). Given Cook’s own career path, the move seems like an intuitive one. The tech leader was hired by Steve Jobs in 1998, before being promoted to executive vice president of worldwide sales in 2002, and then to COO in 2005. Cook took over Job’s role as CEO in 2011, after having already worked at the company for 13 years. View the full article

As a freelancer, managing your finances efficiently is essential for your success. Choosing the right accounting software can streamline invoicing, expense tracking, and overall financial management. The top five solutions stand out for their affordability and unique features customized for freelancers. From QuickBooks Online‘s versatility to Wave‘s no-cost option, there’s a tool for every need. Let’s explore these options to find the best fit for your financial management strategy. Key Takeaways QuickBooks Online offers robust invoicing and expense tracking, perfect for freelancers needing versatility, starting at $38/month with a promotion for new users. Zoho Books provides a scalable solution starting at $20/month, integrating with other Zoho apps and offering unlimited invoicing and expense tracking. Wave is a free option ideal for basic accounting needs, featuring unlimited invoicing and expense tracking without advanced integrations. FreshBooks focuses on invoicing with a user-friendly interface, starting at $21/month and allowing customizable invoices and automatic payment reminders. ZipBooks offers a free plan with features like invoice scoring and time tracking, ideal for freelancers managing multiple clients at just $15/month. QuickBooks Online: Best Overall Self-Employed Accounting Software When you’re looking for reliable accounting software as a freelancer, QuickBooks Online stands out as the best overall choice for self-employed individuals. Rated 4.7 out of 5, it offers versatility and scalability that make it ideal for accounting for freelancers. Starting at $38 per month, new users can benefit from a limited-time promotion of 50% off for the first three months, providing a cost-effective solution. Key features include robust invoicing capabilities, expense tracking, and automated bank reconciliation, ensuring you manage your finances efficiently. The software integrates with over 750 third-party applications, enhancing its functionality. Plus, its cloud-based access allows you to work from anywhere at any time, which is particularly valuable for freelancers on the go. With a user-friendly interface and extensive support options available Monday through Saturday, QuickBooks Online is certainly the best accounting software for freelancers seeking reliable and efficient solutions. Zoho Books: Ideal for Long-Term Scalability For freelancers aiming for long-term growth, Zoho Books proves to be an excellent choice owing to its scalability and flexible pricing structure. Starting at just $20 per month, you can add users for only $3 each, making it a cost-effective option for broadening operations. As part of the wider Zoho suite, it integrates seamlessly with other Zoho applications, enhancing your ability to manage various aspects of your business. With features like automated workflows, project management tools, and thorough financial reporting, Zoho Books supports freelancers as they scale. You’ll enjoy unlimited invoicing and expense tracking, so you won’t have to worry about hitting limits as your workload increases. Furthermore, the mobile app allows you to manage your accounting on the go, providing the flexibility crucial for freelancers balancing multiple tasks. Wave: Most Affordable Option for Basic Tracking If you’re seeking a cost-effective solution for basic accounting needs, Wave stands out as the most affordable option available. This platform offers free invoicing and accounting services, making it ideal for freelancers who need straightforward income and expense tracking. With its user-friendly dashboard, you can easily view cash flow, bank balances, and profit or loss graphs, providing a clear snapshot of your financial health. Wave includes unlimited invoicing, expense tracking, and basic financial reporting tools, all at no cost. Nonetheless, it’s essential to recognize that Wave lacks advanced features like OCR for data extraction and third-party app integrations, which may limit scalability as your business grows. In spite of these limitations, Wave consistently receives positive recognition for its simple design and effectiveness in helping freelancers manage their bookkeeping needs efficiently. FreshBooks: Best for Freelancers Focused on Invoicing Freelancers looking to streamline their invoicing process will find FreshBooks to be an excellent choice, as it’s particularly designed to simplify financial management. With its intuitive interface, you can easily manage invoicing and expense tracking without needing extensive accounting knowledge. FreshBooks allows you to create customizable invoices, set automatic payment reminders, and integrate online payment options to improve cash flow. Pricing starts at $21 per month, with additional tiers at $38 and $65, and new users can enjoy a 60% discount for the first three months. The software in addition features built-in time tracking capabilities, enabling you to log hours accurately and bill clients for the time spent on projects. Furthermore, FreshBooks seamlessly integrates with various third-party applications, allowing you to tailor your accounting experience to meet your specific needs, making it a top choice for freelancers focused on efficient invoicing. ZipBooks: Best for Self-Employed Bookkeepers Managing Multiple Clients ZipBooks stands out as an ideal solution for self-employed bookkeepers juggling multiple clients, offering a blend of affordability and functionality. With a free plan and paid subscriptions starting at just $15 per month, it’s accessible for those managing diverse portfolios. One of its key features is the invoice score, which boosts your chances of receiving timely payments, thereby supporting your cash flow. ZipBooks also includes built-in time tracking and project association tools, allowing you to efficiently manage billable hours and expenses across various clients. To help you stay on top of payments, customizable reminder emails for overdue accounts guarantee you can follow up effectively. The user-friendly interface simplifies navigation, making it easy for you to learn and use the software without extensive training. Frequently Asked Questions What Is the Best Accounting Software for Freelancers? Choosing the best accounting software for freelancers depends on your specific needs. FreshBooks is excellent for invoicing and client management, starting at $21/month. QuickBooks Online offers robust features for scalability at $38/month, currently with a promotion. For budget-conscious users, Wave provides free services but lacks advanced tools. ZipBooks presents a user-friendly option starting at $15/month, whereas Zoho Books, starting at $20/month, offers an extensive feature set with a 14-day free trial. Which Software Is Best for Freelancing? When considering which software is best for freelancing, think about your specific needs. FreshBooks offers strong invoicing and an intuitive interface, whereas Wave provides a free plan perfect for beginners. QuickBooks Online is scalable, ideal if you plan to grow. https://www.youtube.com/watch?v=FmdpQzURvDQ ZipBooks features customizable invoicing on its free plan, and Zoho Books has a robust mobile app. Evaluate pricing, features, and ease of use to choose the right fit for your business. What Is the Most Widely Used Accounting Software? The most widely used accounting software is QuickBooks Online, with millions of users worldwide. It offers extensive features for small and medium-sized businesses, including invoicing, expense tracking, and tax management. You’ll find over 750 third-party app integrations that improve its functionality. Its cloud-based platform allows you to access your financial data anytime, anywhere. With a high user satisfaction rating of 4.7 out of 5, it’s a reliable option for many. What Is the Alternative to Quickbooks Self-Employed? If you’re looking for alternatives to QuickBooks Self-Employed, consider FreshBooks, which offers customizable invoicing and expense management starting at $21/month. Wave provides free accounting services, though it lacks some advanced features. ZipBooks has a free plan for invoicing and time tracking, starting at $15/month. TrulySmall Accounting is designed for sole proprietors, starting at $20/month, whereas Zoho Books offers an extensive feature set from $20/month with a 14-day free trial. Conclusion Selecting the appropriate accounting software as a freelancer is vital for efficient financial management. QuickBooks Online offers versatility, whereas Zoho Books supports long-term growth. For those on a budget, Wave provides fundamental features at no cost. If invoicing is your primary focus, FreshBooks is customized to meet that need. Finally, ZipBooks is perfect for self-employed bookkeepers juggling multiple clients. By choosing the software that aligns with your specific needs, you can streamline your financial processes and improve productivity. Image via Google Gemini This article, "Top 5 Freelancer Accounting Software Solutions" was first published on Small Business Trends View the full article

As a freelancer, managing your finances efficiently is essential for your success. Choosing the right accounting software can streamline invoicing, expense tracking, and overall financial management. The top five solutions stand out for their affordability and unique features customized for freelancers. From QuickBooks Online‘s versatility to Wave‘s no-cost option, there’s a tool for every need. Let’s explore these options to find the best fit for your financial management strategy. Key Takeaways QuickBooks Online offers robust invoicing and expense tracking, perfect for freelancers needing versatility, starting at $38/month with a promotion for new users. Zoho Books provides a scalable solution starting at $20/month, integrating with other Zoho apps and offering unlimited invoicing and expense tracking. Wave is a free option ideal for basic accounting needs, featuring unlimited invoicing and expense tracking without advanced integrations. FreshBooks focuses on invoicing with a user-friendly interface, starting at $21/month and allowing customizable invoices and automatic payment reminders. ZipBooks offers a free plan with features like invoice scoring and time tracking, ideal for freelancers managing multiple clients at just $15/month. QuickBooks Online: Best Overall Self-Employed Accounting Software When you’re looking for reliable accounting software as a freelancer, QuickBooks Online stands out as the best overall choice for self-employed individuals. Rated 4.7 out of 5, it offers versatility and scalability that make it ideal for accounting for freelancers. Starting at $38 per month, new users can benefit from a limited-time promotion of 50% off for the first three months, providing a cost-effective solution. Key features include robust invoicing capabilities, expense tracking, and automated bank reconciliation, ensuring you manage your finances efficiently. The software integrates with over 750 third-party applications, enhancing its functionality. Plus, its cloud-based access allows you to work from anywhere at any time, which is particularly valuable for freelancers on the go. With a user-friendly interface and extensive support options available Monday through Saturday, QuickBooks Online is certainly the best accounting software for freelancers seeking reliable and efficient solutions. Zoho Books: Ideal for Long-Term Scalability For freelancers aiming for long-term growth, Zoho Books proves to be an excellent choice owing to its scalability and flexible pricing structure. Starting at just $20 per month, you can add users for only $3 each, making it a cost-effective option for broadening operations. As part of the wider Zoho suite, it integrates seamlessly with other Zoho applications, enhancing your ability to manage various aspects of your business. With features like automated workflows, project management tools, and thorough financial reporting, Zoho Books supports freelancers as they scale. You’ll enjoy unlimited invoicing and expense tracking, so you won’t have to worry about hitting limits as your workload increases. Furthermore, the mobile app allows you to manage your accounting on the go, providing the flexibility crucial for freelancers balancing multiple tasks. Wave: Most Affordable Option for Basic Tracking If you’re seeking a cost-effective solution for basic accounting needs, Wave stands out as the most affordable option available. This platform offers free invoicing and accounting services, making it ideal for freelancers who need straightforward income and expense tracking. With its user-friendly dashboard, you can easily view cash flow, bank balances, and profit or loss graphs, providing a clear snapshot of your financial health. Wave includes unlimited invoicing, expense tracking, and basic financial reporting tools, all at no cost. Nonetheless, it’s essential to recognize that Wave lacks advanced features like OCR for data extraction and third-party app integrations, which may limit scalability as your business grows. In spite of these limitations, Wave consistently receives positive recognition for its simple design and effectiveness in helping freelancers manage their bookkeeping needs efficiently. FreshBooks: Best for Freelancers Focused on Invoicing Freelancers looking to streamline their invoicing process will find FreshBooks to be an excellent choice, as it’s particularly designed to simplify financial management. With its intuitive interface, you can easily manage invoicing and expense tracking without needing extensive accounting knowledge. FreshBooks allows you to create customizable invoices, set automatic payment reminders, and integrate online payment options to improve cash flow. Pricing starts at $21 per month, with additional tiers at $38 and $65, and new users can enjoy a 60% discount for the first three months. The software in addition features built-in time tracking capabilities, enabling you to log hours accurately and bill clients for the time spent on projects. Furthermore, FreshBooks seamlessly integrates with various third-party applications, allowing you to tailor your accounting experience to meet your specific needs, making it a top choice for freelancers focused on efficient invoicing. ZipBooks: Best for Self-Employed Bookkeepers Managing Multiple Clients ZipBooks stands out as an ideal solution for self-employed bookkeepers juggling multiple clients, offering a blend of affordability and functionality. With a free plan and paid subscriptions starting at just $15 per month, it’s accessible for those managing diverse portfolios. One of its key features is the invoice score, which boosts your chances of receiving timely payments, thereby supporting your cash flow. ZipBooks also includes built-in time tracking and project association tools, allowing you to efficiently manage billable hours and expenses across various clients. To help you stay on top of payments, customizable reminder emails for overdue accounts guarantee you can follow up effectively. The user-friendly interface simplifies navigation, making it easy for you to learn and use the software without extensive training. Frequently Asked Questions What Is the Best Accounting Software for Freelancers? Choosing the best accounting software for freelancers depends on your specific needs. FreshBooks is excellent for invoicing and client management, starting at $21/month. QuickBooks Online offers robust features for scalability at $38/month, currently with a promotion. For budget-conscious users, Wave provides free services but lacks advanced tools. ZipBooks presents a user-friendly option starting at $15/month, whereas Zoho Books, starting at $20/month, offers an extensive feature set with a 14-day free trial. Which Software Is Best for Freelancing? When considering which software is best for freelancing, think about your specific needs. FreshBooks offers strong invoicing and an intuitive interface, whereas Wave provides a free plan perfect for beginners. QuickBooks Online is scalable, ideal if you plan to grow. https://www.youtube.com/watch?v=FmdpQzURvDQ ZipBooks features customizable invoicing on its free plan, and Zoho Books has a robust mobile app. Evaluate pricing, features, and ease of use to choose the right fit for your business. What Is the Most Widely Used Accounting Software? The most widely used accounting software is QuickBooks Online, with millions of users worldwide. It offers extensive features for small and medium-sized businesses, including invoicing, expense tracking, and tax management. You’ll find over 750 third-party app integrations that improve its functionality. Its cloud-based platform allows you to access your financial data anytime, anywhere. With a high user satisfaction rating of 4.7 out of 5, it’s a reliable option for many. What Is the Alternative to Quickbooks Self-Employed? If you’re looking for alternatives to QuickBooks Self-Employed, consider FreshBooks, which offers customizable invoicing and expense management starting at $21/month. Wave provides free accounting services, though it lacks some advanced features. ZipBooks has a free plan for invoicing and time tracking, starting at $15/month. TrulySmall Accounting is designed for sole proprietors, starting at $20/month, whereas Zoho Books offers an extensive feature set from $20/month with a 14-day free trial. Conclusion Selecting the appropriate accounting software as a freelancer is vital for efficient financial management. QuickBooks Online offers versatility, whereas Zoho Books supports long-term growth. For those on a budget, Wave provides fundamental features at no cost. If invoicing is your primary focus, FreshBooks is customized to meet that need. Finally, ZipBooks is perfect for self-employed bookkeepers juggling multiple clients. By choosing the software that aligns with your specific needs, you can streamline your financial processes and improve productivity. Image via Google Gemini This article, "Top 5 Freelancer Accounting Software Solutions" was first published on Small Business Trends View the full article

Mac users often struggle to find project scheduling tools that don’t require workarounds or subscriptions. ProjectLibre for Mac enters the conversation as a lightweight alternative, especially for teams familiar with traditional planning tools but working within a macOS environment. What Is ProjectLibre? ProjectLibre is an open-source project management software that supports planning, scheduling and resource tracking through structured tools like Gantt charts and task lists. Built as an alternative to legacy desktop applications, it focuses on offline use and file compatibility. Its design reflects traditional project scheduling methods, making it useful for teams managing timelines, dependencies and resource allocation without relying on cloud-based systems. Does ProjectLibre Work On Mac? From a technical standpoint, ProjectLibre runs on macOS because it is developed using Java, which allows it to operate across different operating systems. Installation typically requires a compatible Java runtime environment, after which the application runs locally. Performance depends on system configuration, but no virtualization or emulation is required for standard use. ProjectManager goes far beyond ProjectLibre for Mac by providing more advanced project management tools in a cloud-based platform that delivers real-time project dashboards and reports, AI-powered insights and online collaboration features—capabilities that ProjectLibre’s desktop, offline approach simply doesn’t provide. Get started with ProjectManager for free today. /wp-content/uploads/2025/10/AI-Insights-CTA-Gantt-Lightmode-GPT5.pngLearn more Why Use ProjectLibre on Mac? ProjectLibre is ideal for Mac users who want a lightweight, straightforward project planning tool without ongoing costs. Its open-source model removes licensing barriers, making it accessible for individuals and small teams. Because it runs locally, it avoids reliance on internet connectivity or cloud infrastructure. This makes it especially useful in controlled environments where data privacy, offline access or budget constraints influence software decisions. Related: 6 Best Project Management Software for Mac: Free & Paid Key Features of ProjectLibre for Mac ProjectLibre for Mac focuses on structured project planning by organizing tasks, timelines and resources into a single desktop interface. It supports detailed scheduling workflows, allowing teams to map dependencies, assign work and track progress using familiar planning tools without requiring cloud connectivity. Gantt chart view enables users to visualize project timelines, adjust schedules and manage task sequencing directly through an interactive interface. Task dependency management allows linking activities with finish-to-start or start-to-start relationships to reflect real execution order. Resource allocation tools help assign team members, define roles and monitor workload distribution across multiple project tasks. Critical path analysis identifies the sequence of tasks that directly impact project completion, helping prioritize scheduling decisions effectively. Work breakdown structure (WBS) support organizes complex projects into hierarchical task groups for better clarity and control. Cost tracking features allow users to estimate budgets, assign costs to tasks and monitor spending against planned values. Microsoft Project file compatibility enables importing and opening MPP files, making it easier to collaborate with teams using legacy tools. Pros of Using ProjectLibre on Mac Mac users benefit from a structured, cost-effective planning tool that supports traditional scheduling methods while remaining accessible for teams needing desktop-based control over project timelines and resources. No subscription fees make it an attractive option for individuals or teams working with limited software budgets. Cross-platform compatibility ensures files can be shared across Windows, Linux and Mac environments without major issues. Familiar interface reduces learning curve for users experienced with traditional project scheduling tools and methodologies. Offline functionality allows uninterrupted work without dependency on internet access or cloud-based services. Open-source nature provides transparency and flexibility for organizations that prefer customizable or community-driven tools. /wp-content/uploads/2023/06/it-project-plan-template.jpg Get your free IT Project Plan Template Use this free IT Project Plan Template to manage your projects better. Get the Template Cons of Using ProjectLibre on Mac Despite its accessibility, usability, integration, and performance limitations can affect teams expecting modern collaboration features or seamless workflows across multiple systems and stakeholders. Outdated user interface can feel less intuitive compared to modern project management software with cleaner designs. Lack of real-time collaboration makes it difficult for distributed teams to coordinate changes simultaneously. Limited integrations restrict connectivity with other tools such as CRMs, communication platforms or reporting systems. Performance may lag with larger or more complex project files, depending on system resources and configuration. No native cloud features means manual file sharing is required, increasing the risk of version control issues. ProjectManager Is Better than ProjectLibre for Mac ProjectManager offers an award-winning project management feature set that goes far beyond what ProjectLibre for Mac can provide, thanks to its Gantt charts, kanban boards, timesheets, workload charts and real-time project dashboards and reports. Unlike ProjectLibre, it enables teams to build dynamic project timelines, manage dependencies, allocate resources and track progress with real-time data. With ProjectManager, teams can collaborate online from anywhere without relying on manual file sharing or version control workarounds. Updates happen in real time, which means changes to schedules, tasks or resources are instantly reflected across the entire project. This is especially valuable for distributed teams that need to stay aligned without delays or duplicated work. Beyond core functionality, ProjectManager integrates with over 100 business tools, including Jira, Power BI and Azure DevOps, making it easier to connect project workflows with existing systems. Its open API supports custom integrations, while built-in AI-powered insights help identify risks, optimize schedules and improve decision-making across projects. Watch the video below to learn more! Related ProjectLibre Content What Is ProjectLibre? Pros, Cons & Alternatives 6 Free & Open-Source Microsoft Project Alternatives: Ranked 20 Best Microsoft Project Alternatives for 2026 (Free & Paid) ProjectManager is online project and portfolio management software that connects teams, whether they’re in the office or out in the field. They can share files, comment at the task level and stay updated with email and in-app notifications. Get started with ProjectManager today for free. The post ProjectLibre for Mac: Key Features, Pros and Cons appeared first on ProjectManager. View the full article

Nominee to head US central bank grilled by senators over president’s public calls for cuts View the full article

Intuit, a leader in financial technology, has officially joined the Federal Reserve’s instant payments network, the FedNow Service, significantly transforming how small and mid-sized businesses manage their cash flow and transactions. This integration aims to eliminate frustrating wait times and put control back in the hands of business owners. By leveraging the FedNow Service, businesses using Intuit products can now facilitate instant payment transactions, a game changer amidst the evolving digital landscape. As cash flow challenges persist for many small business owners, this offering is timely and impactful, enhancing the utility of tools like TurboTax and QuickBooks. James Barrese, Senior Vice President of Fintech at Intuit, stated, “Money movement should be instant, reliable, and work seamlessly whether you’re a consumer paying a bill or a business paying an employee.” The goal is to enable businesses to get paid faster and with greater certainty, fostering confidence in their financial decisions. Key benefits of this integration for small business owners are evident: Instantly Payable Invoices: Businesses can reduce the multi-day wait often associated with ACH funds, getting paid up to four times faster. This immediate access to funds can empower owners to reinvest in their operations or manage unexpected expenses with ease. Real-Time Payroll: With instant payroll services, employees can receive their wages as soon as they complete their work hours. This capability can enhance employee satisfaction and retention, making it a competitive advantage in a tight labor market. On-Demand Bill Pay: The new feature allows businesses to process payments instantly, minimizing the risk of late fees and ensuring that vendor relationships remain strong. Quick payments can lead to discounts and improved terms with suppliers. Mark Gould, chief payments executive for Federal Reserve Financial Services, remarked, “By enabling instant payments, [Intuit] is helping businesses grow, efficiently manage operations, and better serve their customers.” This statement underscores the reality that faster money movement is becoming essential for businesses of all sizes. However, while the benefits are significant, small business owners should remain aware of potential challenges associated with adopting these new systems. For one, transitioning to a new payment infrastructure may require adjustments in existing workflows. Business owners will need to invest time and possibly financial resources in educating their staff about new processes and ensuring compliance with security protocols. Additionally, not every bank or financial institution may be fully integrated into the FedNow network at launch, which could limit some businesses’ access to these real-time payment capabilities. It’ll be crucial for small business owners to stay informed about their banking partners’ participation in the FedNow Service to fully leverage Intuit’s offerings. Intuit’s commitment to enhancing financial solutions for small businesses doesn’t just stop at facilitating payments. The company has been a trusted resource for over four decades, synthesizing tax, credit, banking, and payroll data into a unified platform. This comprehensive approach gives small business owners a 360-degree view of their finances, allowing them to make more strategic decisions. As the digital economy demands speed and agility, integrations like Intuit’s FedNow Service position small businesses to thrive in a competitive market. The ability to manage cash flow in real-time can set businesses apart, ensuring they can respond quickly to opportunities and challenges alike. In today’s fast-paced environment, small business owners should consider how faster payments can influence their operations and customer relationships. By embracing modern financial technologies, such as those introduced by Intuit, businesses can move toward a more secure, efficient future. For further details, you can read the original press release here. Image via Google Gemini This article, "Intuit Gains FedNow Certification to Accelerate Instant Business Payments" was first published on Small Business Trends View the full article

Intuit, a leader in financial technology, has officially joined the Federal Reserve’s instant payments network, the FedNow Service, significantly transforming how small and mid-sized businesses manage their cash flow and transactions. This integration aims to eliminate frustrating wait times and put control back in the hands of business owners. By leveraging the FedNow Service, businesses using Intuit products can now facilitate instant payment transactions, a game changer amidst the evolving digital landscape. As cash flow challenges persist for many small business owners, this offering is timely and impactful, enhancing the utility of tools like TurboTax and QuickBooks. James Barrese, Senior Vice President of Fintech at Intuit, stated, “Money movement should be instant, reliable, and work seamlessly whether you’re a consumer paying a bill or a business paying an employee.” The goal is to enable businesses to get paid faster and with greater certainty, fostering confidence in their financial decisions. Key benefits of this integration for small business owners are evident: Instantly Payable Invoices: Businesses can reduce the multi-day wait often associated with ACH funds, getting paid up to four times faster. This immediate access to funds can empower owners to reinvest in their operations or manage unexpected expenses with ease. Real-Time Payroll: With instant payroll services, employees can receive their wages as soon as they complete their work hours. This capability can enhance employee satisfaction and retention, making it a competitive advantage in a tight labor market. On-Demand Bill Pay: The new feature allows businesses to process payments instantly, minimizing the risk of late fees and ensuring that vendor relationships remain strong. Quick payments can lead to discounts and improved terms with suppliers. Mark Gould, chief payments executive for Federal Reserve Financial Services, remarked, “By enabling instant payments, [Intuit] is helping businesses grow, efficiently manage operations, and better serve their customers.” This statement underscores the reality that faster money movement is becoming essential for businesses of all sizes. However, while the benefits are significant, small business owners should remain aware of potential challenges associated with adopting these new systems. For one, transitioning to a new payment infrastructure may require adjustments in existing workflows. Business owners will need to invest time and possibly financial resources in educating their staff about new processes and ensuring compliance with security protocols. Additionally, not every bank or financial institution may be fully integrated into the FedNow network at launch, which could limit some businesses’ access to these real-time payment capabilities. It’ll be crucial for small business owners to stay informed about their banking partners’ participation in the FedNow Service to fully leverage Intuit’s offerings. Intuit’s commitment to enhancing financial solutions for small businesses doesn’t just stop at facilitating payments. The company has been a trusted resource for over four decades, synthesizing tax, credit, banking, and payroll data into a unified platform. This comprehensive approach gives small business owners a 360-degree view of their finances, allowing them to make more strategic decisions. As the digital economy demands speed and agility, integrations like Intuit’s FedNow Service position small businesses to thrive in a competitive market. The ability to manage cash flow in real-time can set businesses apart, ensuring they can respond quickly to opportunities and challenges alike. In today’s fast-paced environment, small business owners should consider how faster payments can influence their operations and customer relationships. By embracing modern financial technologies, such as those introduced by Intuit, businesses can move toward a more secure, efficient future. For further details, you can read the original press release here. Image via Google Gemini This article, "Intuit Gains FedNow Certification to Accelerate Instant Business Payments" was first published on Small Business Trends View the full article

Firm whose partners bill more than $2,000 per hour apologises to judge for software-driven errors in bankruptcy caseView the full article

Kevin Warsh, President Donald The President's pick to lead the Federal Reserve, denied that he would act as The President's "sock puppet" if he's confirmed and said the president has directed him to lower interest rates. View the full article

After 15 years as CEO of Apple, Tim Cook announced in an open letter that he is stepping away from his role at the end of this year to become executive chairman. In the letter, he also shared the first thing he does every morning—and it’s a habit that all leaders can lean into. “For the past 15 years I’ve started just about every morning the same way,” Cook wrote in the letter. “I open my email and I read notes I received the day before from Apple’s users all over the world.” “You share little pieces of your lives with me and tell me things you want me to know about how Apple has touched you,” Cook continued. “About the moment your mom was saved by her Apple Watch. About the perfect selfie you captured at the summit of a mountain that seemed impossible to climb. You thank me for the ways Mac has changed what you can do at work and sometimes give me a hard time because something you care about isn’t working like it should.” Experts have said that great leaders build trust through active listening, showing genuine care and using empathy to connect with others. Studies also show that employee engagement drives performance outcomes, but those aren’t just important approaches to take with employees. It should extend to customers, too: Last year, a Zurich Insurance Group report that surveyed more than 11,000 people across 11 countries found that three in five consumers only engage with companies that display genuine care. Apple’s late CEO Steve Jobs was also known for reading and responding to customer emails. Leaders of major companies like Bank of America, Toyota, WhatsApp, J. Crew and others have also been known to respond directly to emails from patrons—whether it’s about coupon-related issues or requests for new emojis. While it’s not a novel concept to engage with customers via email, it does seem to be a unifying habit among leaders with long tenures. Costco’s CEO Ron Vachris also reads his emails and responds to the majority, he recently told Business Insider. Rumors that Cook would step down from his role started circulating last year, with many criticizing the CEO for being an “ops guy” instead of a “product guy.” Whatever the people may say, it’s no secret that Cook had a wildly successful run at Apple. It was under his leadership that the company’s value grew from around $300 billion to $4 trillion today. John Ternus, Apple’s senior vice president of hardware engineering, will take over Cook’s role. In the open letter, Cook described Ternus as “a brilliant engineer and thinker who has spent the past 25 years building the Apple products our users love so much.” Time will tell if he follows his predecessors’ emailing habits. View the full article

Ministers and Labour MPs appear to be losing sympathy for prime ministerView the full article

Conflict is a natural part of any workplace, and comprehending it is essential for maintaining a productive atmosphere. When disagreements arise, knowing how to approach them can make all the difference. By actively listening, using clear communication, and applying emotional intelligence, you can navigate disputes effectively. Nonetheless, these skills alone aren’t enough. You must additionally explore strategies for resolution and grasp the role of leadership in managing conflicts. What comes next may transform your approach to workplace harmony. Key Takeaways Identify the root cause of conflict by actively listening to all parties involved to understand their perspectives and concerns. Utilize emotional intelligence to manage your own emotions and empathize with others during discussions. Apply clear communication techniques, such as “I statements,” to promote respectful and constructive dialogue. Explore conflict resolution strategies like collaboration or compromise to find mutually beneficial solutions. Foster a positive work environment through open communication, regular feedback, and training in conflict resolution skills. The Nature of Conflict in the Workplace Conflict in the workplace is an inevitable aspect of any organizational environment, as employees often have differing ideas, interests, or priorities. The workplace conflict definition revolves around opposing forces among team members, which can stem from poor communication, personality clashes, and differing values. These factors can lead to misconceptions that escalate tensions if not addressed promptly. For instance, when team members fail to communicate effectively, it can result in confusion and resentment. Moreover, personality differences may hinder collaboration, making it challenging to achieve common goals. The financial implications of unresolved conflicts are significant; the American workforce loses approximately $359 billion annually because of such disputes. Consequently, comprehending the nature of conflict is vital for both supervisors and employees. Key Skills for Effective Conflict Resolution Maneuvering workplace disagreements effectively requires a set of vital skills that everyone can develop. First, active listening is fundamental; it helps you fully understand others’ perspectives, reducing misunderstandings. Furthermore, emotional intelligence allows you to recognize and manage your emotions as you empathize with others, encouraging constructive interactions. Clear communication, especially through “I statements,” directs discussions regarding issues instead of personal attacks, promoting respectful dialogue during conflicts. You’ll likewise want to hone your negotiation skills, guiding conversations toward mutually beneficial outcomes, ensuring all parties feel heard and respected. Finally, adopting a structured approach to conflict management can improve effectiveness. Acknowledge the conflict, set resolution-focused conversations, and collaboratively brainstorm solutions. Five Strategies for Resolving Workplace Conflicts In many workplaces, conflicts can arise even among the best teams. Comprehending how to resolve these workplace conflicts can improve relationships and productivity. The Thomas-Kilmann Conflict Model outlines five key strategies to tackle these issues effectively: Avoiding: Not engaging with the conflict, which can be counterproductive. Competing: Prioritizing your own goals over relationships, useful in emergencies but risky for trust. Accommodating: Putting relationships first, which may ease tensions but could stifle innovation. Compromising: Finding a middle ground where both parties make sacrifices. Among these, Collaborating is the most constructive approach, focusing on win-win solutions that satisfy everyone. Knowing when to apply each strategy is essential, as effective conflict resolution can improve employee well-being and save organizations from the substantial financial losses, estimated at $359 billion annually, because of unresolved workplace conflicts. The Role of Leadership in Conflict Management Effective leadership plays an important role in managing workplace conflicts, as leaders are often the first line of defense in addressing personal disputes among employees. The conflict at work definition involves disagreements that can disrupt productivity and morale. You, as a leader, are responsible for addressing these conflicts and facilitating resolutions, which is critical for maintaining a safe work environment. Effective conflict resolution can greatly reduce the estimated $359 billion annual loss incurred by American businesses because of unresolved issues. By nurturing a culture of healthy conflict resolution, you improve employee well-being and prevent costly toxic situations, which average $7,500 and over seven workdays lost per employee. Utilizing strategies from the Thomas-Kilmann Conflict Model, like collaborating and compromising, allows you to tailor your approach to the specific conflict. Upholding ethical responsibilities and ensuring fairness are essential for cultivating trust and commitment within your team, further improving organizational morale and productivity. Promoting a Positive Work Environment Through Conflict Resolution Even though conflicts are inevitable in any workplace, promoting a positive work environment through effective conflict resolution can greatly improve team dynamics and overall productivity. To define workplace conflict, it’s crucial to recognize that unresolved issues can cost American businesses $359 billion annually. Here are some strategies to encourage a supportive atmosphere: Encourage open communication: Allow employees to voice concerns without fear of retribution. Implement conflict resolution strategies: Use collaboration and compromise to promote respect and shared success. Conduct regular check-ins: Provide opportunities for constructive feedback to mitigate misunderstandings. Train employees in conflict resolution skills: Empower them to manage disputes independently, enhancing productivity and loyalty. Frequently Asked Questions What Are the 5 C’s of Conflict Resolution? The 5 C’s of conflict resolution are Clarity, Communication, Collaboration, Compromise, and Commitment. Clarity helps you identify the specific issues causing the conflict. Communication allows you to share perspectives openly. Collaboration involves bringing together diverse viewpoints to find solutions that benefit everyone involved. Compromise means each party agrees to give something up for a resolution. Finally, Commitment guarantees that all parties are dedicated to implementing and following through on the agreed-upon solutions. What Are the Five 5 Strategies to Resolve Workplace Conflict? To resolve workplace conflict, you can use five strategies: Avoiding, where you sidestep the issue; Competing, which focuses on winning at the expense of others; Accommodating, where you prioritize others’ needs; Compromising, which involves both parties giving up something; and Collaborating, the most effective approach, where you work together to find a solution that satisfies everyone. Each strategy varies in assertiveness and cooperativeness, so choose based on the situation’s demands. What Are the 3 C’s of Conflict Resolution? The 3 C’s of conflict resolution are Communication, Collaboration, and Compromise. You need to communicate effectively by actively listening and clearly expressing your concerns to avoid misunderstandings. Collaboration encourages you and others to work together for a solution that satisfies everyone, nurturing relationships. Finally, compromise requires you to find a middle ground where each party concedes something, enabling you to reach an agreement as you balance both goals and relationships. What Are the 5 Steps of Conflict Resolution? To effectively resolve conflict, start by acknowledging the issue at hand. Next, set up a private conversation focused on resolution to guarantee a safe space for open dialogue. Allow each party to share their perspectives without interruption, promoting comprehension. After that, brainstorm potential solutions collaboratively. Finally, agree on the best solution and assign clear responsibilities for implementation. This structured approach nurtures accountability and helps prevent future conflicts from arising. Conclusion In summary, comprehension and resolving conflict at work is crucial for maintaining a productive environment. By actively listening, using clear communication, and applying conflict resolution strategies, you can address issues effectively. Leadership plays a critical role in cultivating a culture where conflicts are managed constructively. In the end, promoting these skills not just improves team dynamics but additionally contributes to overall workplace morale, ensuring a collaborative atmosphere where employees can thrive and engage positively with one another. Image via Google Gemini This article, "Understanding Conflict at Work – A How-To Guide for Resolution" was first published on Small Business Trends View the full article

Conflict is a natural part of any workplace, and comprehending it is essential for maintaining a productive atmosphere. When disagreements arise, knowing how to approach them can make all the difference. By actively listening, using clear communication, and applying emotional intelligence, you can navigate disputes effectively. Nonetheless, these skills alone aren’t enough. You must additionally explore strategies for resolution and grasp the role of leadership in managing conflicts. What comes next may transform your approach to workplace harmony. Key Takeaways Identify the root cause of conflict by actively listening to all parties involved to understand their perspectives and concerns. Utilize emotional intelligence to manage your own emotions and empathize with others during discussions. Apply clear communication techniques, such as “I statements,” to promote respectful and constructive dialogue. Explore conflict resolution strategies like collaboration or compromise to find mutually beneficial solutions. Foster a positive work environment through open communication, regular feedback, and training in conflict resolution skills. The Nature of Conflict in the Workplace Conflict in the workplace is an inevitable aspect of any organizational environment, as employees often have differing ideas, interests, or priorities. The workplace conflict definition revolves around opposing forces among team members, which can stem from poor communication, personality clashes, and differing values. These factors can lead to misconceptions that escalate tensions if not addressed promptly. For instance, when team members fail to communicate effectively, it can result in confusion and resentment. Moreover, personality differences may hinder collaboration, making it challenging to achieve common goals. The financial implications of unresolved conflicts are significant; the American workforce loses approximately $359 billion annually because of such disputes. Consequently, comprehending the nature of conflict is vital for both supervisors and employees. Key Skills for Effective Conflict Resolution Maneuvering workplace disagreements effectively requires a set of vital skills that everyone can develop. First, active listening is fundamental; it helps you fully understand others’ perspectives, reducing misunderstandings. Furthermore, emotional intelligence allows you to recognize and manage your emotions as you empathize with others, encouraging constructive interactions. Clear communication, especially through “I statements,” directs discussions regarding issues instead of personal attacks, promoting respectful dialogue during conflicts. You’ll likewise want to hone your negotiation skills, guiding conversations toward mutually beneficial outcomes, ensuring all parties feel heard and respected. Finally, adopting a structured approach to conflict management can improve effectiveness. Acknowledge the conflict, set resolution-focused conversations, and collaboratively brainstorm solutions. Five Strategies for Resolving Workplace Conflicts In many workplaces, conflicts can arise even among the best teams. Comprehending how to resolve these workplace conflicts can improve relationships and productivity. The Thomas-Kilmann Conflict Model outlines five key strategies to tackle these issues effectively: Avoiding: Not engaging with the conflict, which can be counterproductive. Competing: Prioritizing your own goals over relationships, useful in emergencies but risky for trust. Accommodating: Putting relationships first, which may ease tensions but could stifle innovation. Compromising: Finding a middle ground where both parties make sacrifices. Among these, Collaborating is the most constructive approach, focusing on win-win solutions that satisfy everyone. Knowing when to apply each strategy is essential, as effective conflict resolution can improve employee well-being and save organizations from the substantial financial losses, estimated at $359 billion annually, because of unresolved workplace conflicts. The Role of Leadership in Conflict Management Effective leadership plays an important role in managing workplace conflicts, as leaders are often the first line of defense in addressing personal disputes among employees. The conflict at work definition involves disagreements that can disrupt productivity and morale. You, as a leader, are responsible for addressing these conflicts and facilitating resolutions, which is critical for maintaining a safe work environment. Effective conflict resolution can greatly reduce the estimated $359 billion annual loss incurred by American businesses because of unresolved issues. By nurturing a culture of healthy conflict resolution, you improve employee well-being and prevent costly toxic situations, which average $7,500 and over seven workdays lost per employee. Utilizing strategies from the Thomas-Kilmann Conflict Model, like collaborating and compromising, allows you to tailor your approach to the specific conflict. Upholding ethical responsibilities and ensuring fairness are essential for cultivating trust and commitment within your team, further improving organizational morale and productivity. Promoting a Positive Work Environment Through Conflict Resolution Even though conflicts are inevitable in any workplace, promoting a positive work environment through effective conflict resolution can greatly improve team dynamics and overall productivity. To define workplace conflict, it’s crucial to recognize that unresolved issues can cost American businesses $359 billion annually. Here are some strategies to encourage a supportive atmosphere: Encourage open communication: Allow employees to voice concerns without fear of retribution. Implement conflict resolution strategies: Use collaboration and compromise to promote respect and shared success. Conduct regular check-ins: Provide opportunities for constructive feedback to mitigate misunderstandings. Train employees in conflict resolution skills: Empower them to manage disputes independently, enhancing productivity and loyalty. Frequently Asked Questions What Are the 5 C’s of Conflict Resolution? The 5 C’s of conflict resolution are Clarity, Communication, Collaboration, Compromise, and Commitment. Clarity helps you identify the specific issues causing the conflict. Communication allows you to share perspectives openly. Collaboration involves bringing together diverse viewpoints to find solutions that benefit everyone involved. Compromise means each party agrees to give something up for a resolution. Finally, Commitment guarantees that all parties are dedicated to implementing and following through on the agreed-upon solutions. What Are the Five 5 Strategies to Resolve Workplace Conflict? To resolve workplace conflict, you can use five strategies: Avoiding, where you sidestep the issue; Competing, which focuses on winning at the expense of others; Accommodating, where you prioritize others’ needs; Compromising, which involves both parties giving up something; and Collaborating, the most effective approach, where you work together to find a solution that satisfies everyone. Each strategy varies in assertiveness and cooperativeness, so choose based on the situation’s demands. What Are the 3 C’s of Conflict Resolution? The 3 C’s of conflict resolution are Communication, Collaboration, and Compromise. You need to communicate effectively by actively listening and clearly expressing your concerns to avoid misunderstandings. Collaboration encourages you and others to work together for a solution that satisfies everyone, nurturing relationships. Finally, compromise requires you to find a middle ground where each party concedes something, enabling you to reach an agreement as you balance both goals and relationships. What Are the 5 Steps of Conflict Resolution? To effectively resolve conflict, start by acknowledging the issue at hand. Next, set up a private conversation focused on resolution to guarantee a safe space for open dialogue. Allow each party to share their perspectives without interruption, promoting comprehension. After that, brainstorm potential solutions collaboratively. Finally, agree on the best solution and assign clear responsibilities for implementation. This structured approach nurtures accountability and helps prevent future conflicts from arising. Conclusion In summary, comprehension and resolving conflict at work is crucial for maintaining a productive environment. By actively listening, using clear communication, and applying conflict resolution strategies, you can address issues effectively. Leadership plays a critical role in cultivating a culture where conflicts are managed constructively. In the end, promoting these skills not just improves team dynamics but additionally contributes to overall workplace morale, ensuring a collaborative atmosphere where employees can thrive and engage positively with one another. Image via Google Gemini This article, "Understanding Conflict at Work – A How-To Guide for Resolution" was first published on Small Business Trends View the full article

We may earn a commission from links on this page. Fans of George R.R. Martin’s books (and their television adaptations) were enchanted by the first season of HBO's new spinoff A Knight of the Seven Kingdoms because it offered a fresh perspective on the fictional universe of Westeros. Set roughly between the events depicted in House of the Dragon and A Game of Thrones, the show follows the misadventures of Ser Duncan the Tall (Dunk) and the future King Aegon V (Egg) as the former attempts to establish himself as a hedge knight in the violent, dragon-less, but relatively stable world of the Seven Kingdoms. It's a show about refreshingly earnest and noble main character who doesn't get his head chopped off at the end of the first season, so a great change of pace. If you’re missing that—and the gritty, spectacularly violent world the show still depicts—you can wait for season two, or you can find similar entertainments. We’ve already given you a list of TV shows with the same vibes, but here are the best movies, books, games, and podcasts to check out while you wait for more Dunk and Egg adventures. The best books like A Knight of the Seven Kingdoms A Knight of the Seven Kingdoms, by George R.R. Martin $14.98 at Amazon $20.00 Save $5.02 Shop Now Shop Now $14.98 at Amazon $20.00 Save $5.02 Between Two Fires, by Christopher Buehlman $26.71 at Amazon Shop Now Shop Now $26.71 at Amazon Ivanhoe, by Sir Walter Scott $12.00 at Amazon $13.00 Save $1.00 Shop Now Shop Now $12.00 at Amazon $13.00 Save $1.00 The Last Wish, by Andrzej Sapowski $10.75 at Amazon $18.99 Save $8.24 Shop Now Shop Now $10.75 at Amazon $18.99 Save $8.24 The Dragonbone Chair, by Tad Williams $15.36 at Amazon $24.00 Save $8.64 Shop Now Shop Now $15.36 at Amazon $24.00 Save $8.64 Spear, by Nicola Griffith $14.99 at Amazon Shop Now Shop Now $14.99 at Amazon SEE 3 MORE A Knight of the Seven Kingdoms was adapted from a book, so of course that’s a great place to start. But if you’ve already read the source material, here are a few more books to check out. Between Two Fires, by Christopher BuehlmanDarker and more horror-coded than Knight, Between Two Fires offers up a similar dynamic between a knight and a more innocent child. In the 14th century, as the Black Death ravages Europe, Thomas is a disgraced knight who encounters a young girl in a village devastated by the plague. She tells him that a second war on heaven is coming, led by Lucifer himself, and that he must guide her to Avignon so she can save the world—and possibly himself. Ivanhoe, by Sir Walter ScottThis classic, published in 1819, remains a must-read for anyone into knightly chivalry, tournaments, and general adventure. In late 12th century England, Sir Wilfred of Ivanhoe is one of the last Anglo-Saxon nobleman in a country dominated by Norman invaders. Disinherited by his father, he secretly competes in a tourney presided over by Prince John while King Richard II is imprisoned after the recent crusade, and is swept up in the political machinations of the prince, who fears the return of his brother, the king. The Last Wish, by Andrzej SapowskiSapowski’s Witcher universe has more overt magic and monsters than Martin’s more grounded Westeros, but Geralt of Rivia’s endless journeying and bloody adventures will scratch a similar itch. Geralt is as rootless as Dunk, and travels around dealing with local problems (and the locals themselves, who are often not the friendliest bunch). If you enjoyed the Dunk of it all in A Knight of the Seven Kingdoms, this is the beginning of a book series you’ll love. The Dragonbone Chair, by Tad WilliamsGeorge R.R. Martin explicitly listed The Dragonbone Chair (and Williams’ entire Memory, Sorrow, and Thorn series) as a key inspiration for A Song of Ice and Fire, so this is an obvious choice. While the writers have very different styles and approaches, you’ll find the story of scullery boy Simon’s involvement with an epic struggle between a fracturing human kingdom and the inscrutable, inhuman Storm King just as charming and exciting as Dunk and Egg’s adventures—albeit a little less low-key. Spear, by Nicola GriffithThis is a bit of a swerve, but will reward fans of the show: A queer retelling of the Arthurian legends, Spear follows a girl named Peretur, who masquerades as a man and becomes one of King Arturus’ knights, taking up the quest for the Holy Grail. Just as Dunk is faking knight until he makes it as a knight, Peretur does what she must in order to find her destiny in a world marked by violence, betrayal, and magic. The episodic nature of her adventures fits in nicely with Knight’s focus on a traveling hedge knight who must be ready for whatever comes his way. The best movies like A Knight of the Seven KingdomsNothing beats the visual spectacle of knights in shining (or blood-stained and rusty) armor jousting with lances or hammering at each other with swords. If that’s what you miss about A Knight of the Seven Kingdoms, these movies will do the thing. A Knight's Tale (2001) Tonally, this is the way. Heath Ledger plays William Thatcher, a peasant squire who masquerades as a knight in order to compete in tournaments, supported by his fellow squires and a brilliant young writer/forger named Geoffrey Chaucer. It’s got a banging soundtrack and the same positive energy that Dunk brings to A Knight of the Seven Kingdoms, plus plenty of jousts and even a surprise royal ally. Rent A Knight’s Tale on Prime Video. A Knight's Tale (2001) $3.99 at Prime Video Learn More Learn More $3.99 at Prime Video Excalibur (1981) If you’re looking for lots of knightly adventure (and some armor that is seriously shinier than anything Dunk wears on the show), this gloriously over-the-top version of the legend of King Arthur and the Knights of the Round Table has it to spare. There are castle sieges and bloody battlefields, plenty of dark, inscrutable magics, and, of course, an epic quest—all rendered in a feverish visual style that never gets old. Rent Excalibur on Prime Video. Excalibur (1981) $3.99 at Prime Video Learn More Learn More $3.99 at Prime Video The Last Duel (2021) Offering up a realistic depiction of the Middle Ages and knightly culture, The Last Duel not only has, yes, at least one lance-and-shield shattering duel to watch, it also explores the complex personal and political relationships between knights and lords in ways Knight fans will recognize. It’s inspired by real events, telling the story of the last legally sanctioned duel in France in the 14th century. It isn’t as funny or hopeful as Knight, but it’s just as satisfying. Stream The Last Duel on Hulu or rent it on Prime Video. The Last Duel (2021) $3.99 at Prime Video Learn More Learn More $3.99 at Prime Video Black Death (2010) Darker and grimmer than A Knight of the Seven Kingdoms, this 2010 horror film stars Sean Bean as a knight named Ulric, who travels to a remote village that has been unaffected by the plague in order to arrest a necromancer suspected of protecting it. He’s guided by a novice monk named Osmund (Eddie Redmayne), giving the story some of the same dynamic as between Dunk and Egg—though the ending is much, much darker. Stream Black Death on Hulu or rent it on Prime Video. Black Death (2010) $3.99 at Prime Video Learn More Learn More $3.99 at Prime Video Dragonslayer (1981) With a gritty, realistic look, this fantasy film will supply the one thing missing from A Knight of the Seven Kingdoms: Dragons. In the sixth century, the small kingdom of Urland is sacrificing virgin girls to appease Vermithrax Pejorative, a huge, deadly dragon. The king sends a knight named Valerian (actually a virgin girl, in disguise to avoid being selected for sacrifice) to fetch Ulrich, the last sorcerer, but the old man dies and his apprentice, Galen (Peter MacNicol), goes instead. It’s full of charm and sword fights, and is a perfect chaser for the the show. Stream Dragonslayer on Kanopy or rent it from Prime Video. Dragonslayer (1981) $3.99 at Prime Video Learn More Learn More $3.99 at Prime Video The best video games like A Knight of the Seven KingdomsIf you find your hands twitching every time you watch the Trial of Seven in A Knight of the Seven Kingdoms, you might want to play some of these games that offer some of the same pleasures. The Witcher 3: Wild Hunt Just like the book series that inspired it, this game is perfect for Knight fans. Geralt of Rivia is no knight sworn to protect the innocent, but he is a badass with a sword, and his quest to rescue his adopted daughter echoes Dunk’s determination to stand tall in a world that doesn’t make it easy. Geralt’s many battles as he travels this open-world game are what you imagine Dunk and Egg are getting up to after the end of season one: a series of adventures. Plus, it’s a blast to play. Platforms: PlayStation, Xbox, Nintendo Switch, Steam CD Projekt The Witcher 3: Wild Hunt Complete Anglais Playstation 5 $27.01 at Amazon Shop Now Shop Now $27.01 at Amazon Kingdom Come: Deliverance II The plot of this RPG game so strongly parallels A Knight of the Seven Kingdoms, it’s kind of eerie: Henry of Skalitz comes from humble beginnings and has a lot of emotional baggage, and he starts off with almost nothing, begging for armor and other supplies. From there, you guide Henry as he tries to regain his status as a knight and prove his worth, and the game’s fighting mechanics and detailed universe are almost a perfect fit for fans of the show—if you squint, you can imagine you’re playing as Dunk. Platforms: PlayStation, Xbox, Steam Kingdom Come: Deliverance II - PlayStation 5 $29.99 at Amazon $42.01 Save $12.02 Shop Now Shop Now $29.99 at Amazon $42.01 Save $12.02 Half Sword If you’re not looking for a similar story but just want to imagine yourself as a knight bashing their way through a tournament, Half Sword is for you. Its focus is totally on a realistic depiction of the physics and mechanics of medieval fighting. It takes a minute to get used to the controls, because you’re actually manipulating a sword or lance instead of just mashing a pattern of buttons—but once you lean into it, it’s as close as you’re likely to get to actually fighting like Dunk and his fellow knights. There’s no story here, just a series of challenging bouts that offer an innovative and interesting variation on combat games. Platforms: Steam Half Sword $22.49 at Steam $24.99 Save $2.50 Shop Now Shop Now $22.49 at Steam $24.99 Save $2.50 Mount & Blade II: Bannerlord You can play this sandbox fantasy game as a wandering mercenary knight, taking on missions and competing in tournaments, or you can build up an army of your own and lead them into battle. On its own, it’s a fun game that has a similar-feeling universe to A Knight of the Seven Kingdoms. If you need it to feel more like that, you can install a total conversion called Realm of Thrones that literally turns the map into Westeros. Platforms: PlayStation, Xbox, Steam Deep Silver Mount & Blade II: BANNERLORD $44.29 at Amazon Shop Now Shop Now $44.29 at Amazon Ghost of Tsushima You play as a Japanese samurai instead of a medieval knight, but this game has many parallels to A Knight of the Seven Kingdoms. For one, the character you control, Jin Sakai, must make a series of moral choices regarding his code of honor that will remind you of Dunk’s struggles to stay true to his knightly ideals. For another, you get to fight an army of enemies with a sword while on horseback, although you can also choose a stealthier approach to the game’s main story and many side-quests. But where’s the fun in that? Platforms: PlayStation, Steam Ghost of Tsushima Director's Cut [PlayStation 5] $44.95 at Amazon Shop Now Shop Now $44.95 at Amazon The best podcasts like A Knight of the Seven KingdomsIf kicking back with your headphones or earbuds is your ideal way to dig in deeper to A Knight of the Seven Kingdoms’ vibe, these podcasts will fit the bill. The Official Game of Thrones Podcast: A Knight of the Seven Kingdoms Credit: Podcast logo Why not go to the source for all the inside baseball you could want? Hosts Jason Concepcion and Greta Johnsen know their stuff (they’ve been recapping and discussing all the A Song of Ice and Fire shows for a while now), and they bring a nice balance of analysis and fan appreciation to discussions of the episodes. They also do a great job of linking the show to the larger universe and deeper lore. A Knight of the Seven Kingdoms—The Lorehounds Credit: Podcast logo Speaking of lore, if you’re looking for a really deep dive into the history of Westeros and how Knight fits in, this is the podcast for you. They discuss deviations from the books (good and bad) and offer background on characters and fleeting details shown in the show that will probably have impact on later stories. A Knight of the Seven Kingdoms—An Unofficial Bald Move Podcast Credit: Podcast logo If you’re looking for a community-engaged podcast that involves its listeners a bit more actively, this podcast from Bald Move is a great choice. It’s filled with smart, enthusiastic recapping and analysis, and actively seeks feedback and suggestions from fellow obsessives to keep the conversation fresh. Sidequesting Credit: Podcast logo If you want a narrative podcast experience with a similar feel, Sidequesting is what you’re looking for. It follows the adventures of Rion, a wandering adventurer who consistently avoids the major problems afflicting the places he visits—you know, dark lords, scary dragons, legions of undead—and handles all the side quests he can find instead. It’s fun, funny, and will provide that sweet, bighearted vibe that Dunk gives off. Tale of the Manticore Credit: Podcast The hook of Tale of the Manticore is simple: It’s the story of a group of adventurers that is told utilizing the game mechanics of classic Dungeons & Dragons, dice rolls and all. If you’ve ever played D&D you know that this means: Suffering. A lot of suffering, because those dice rolls rarely go consistently in a character’s favor. It’s fun chaos, though, and right in line with the show’s dedication to showing the more chaotic side of Westeros life. View the full article

Over the past several months, Adobe has been rolling out a steady stream of AI features and platform updates that make brand design more intuitive, quick, and personalized. Its latest addition to that portfolio is a new tool called Asset Amplify that can generate entire websites, social media posts, and print collateral catered toward specific audience segments, like Gen Zers or millennials. Asset Amplify is among several prospective tools, called “Sneaks,” that Adobe will be demoing at its 2026 Adobe Summit conference this week. For Adobe, Sneaks are annual UX experiments, crowdsourced from across the company, that may or may not become actual products based on user interest. According to Eric Matisoff, principal evangelist at Adobe and the mastermind behind the Sneaks program, about 30% of Sneaks typically make it into official Adobe platforms. Like many other brands currently living in the nebulous overlap between being both an AI- and design-first company, Adobe has been pouring major investments into becoming a one-stop-branding-shop for the world’s biggest companies. In December, it announced the Adobe AI Foundry, a new consultancy arm for Fortune 2000 companies to develop custom AI models that can craft assets based on their own IP guidelines. And this month, it’s rolling out the public beta for its Firefly AI Assistant, a tool designed to act like an autonomous digital art director. Asset Amplify builds on what Masitoff says has become a major focus for Adobe: audiences. Brands are moving beyond seeking AI tools that can help generate broad, generalized assets—they want tools that can understand, and build for, their specific audience niche. How Asset Amplify works To use Asset Amplify, brands start by uploading assets that represent their product and brand aesthetic directly into the tool. Masitoff says those inputs can range from showroom videos to commercials and existing social posts—the more information a brand is able to provide, the more tailored the tool’s results will be. Next, the user enters a written prompt describing what kind of asset they’d like and what audience segment they’d like to target. This segmentation can be generational (Gen Z, millennials, Boomers, etc) or regional (south, midwest, east coast), depending on the company’s scope and needs. In an exclusive demo shared with Fast Company, an Adobe developer tested the tool with a fictional luxury electric car brand called Vanto. Asset Amplify was asked to generate an “interactive and immersive website” for millennials and Gen Zers—and the results were strikingly different. The millennial concept focused on sleek, minimalist typography, family-friendly visuals; and copy signaling luxury and comfort, like “Crafted for those who’ve earned it.” The Gen Z version, on the other hand, was an explosion of neon blue hues and Tron-esque visuals, focusing on the electric vehicle’s performance stats with copy like “Unleash electric fury” and “Dominate every road.” Masitoff says that Asset Amplify’s AI model primarily relies on a brand’s own audience segmentation data to curate these vastly different experiences. In Vanto’s case, for example, the brand’s findings that the millennial consumer is more likely to have kids might inform the LLM to focus on a family-friendly design, while the Gen Z consumer’s interest in electric vehicle performance might result in a more stats-heavy layout. For specific attribute data, like which colors resonate best with different generations, Asset Amplify can tap into Adobe’s Content Analytics platform, which uses AI to analyze image attributes and then pairs that with conversion data to show what’s sticking across different audiences. In the demo, the final websites and social media campaigns that Asset Amplify was able to produce certainly didn’t look like finished products—each had a distinctly AI-generated look that most brands would likely be keen to avoid. Generally, though, Adobe is framing this prospective tool as more of a way to quickly map out marketing campaigns in the brainstorming phase, rather than the be-all-end-all for brand design. Once Asset Amplify’s assets are complete, they can easily be opened in Photoshop, Illustrator, or After Effects so that human editors can take the reins on editing. Asset Amplify can’t produce fully realized brand assets (yet), but it can certainly speed up the process. How AI is changing Adobe’s whole Sneaks pipeline Asset Amplify is one of seven final Sneaks debuting at the Summit conference this year, and it’s indicative of a much broader trend at Adobe. While Sneaks have been around since the ‘90s, the program’s tenor has noticeably shifted in recent years: Nowadays, almost every Sneak is an AI tool. According to Matisoff, the acceleration of AI technology has fundamentally changed not only the kinds of Sneaks on show, but how the actual Sneak development process works behind the scenes “If we had chatted last year about Sneaks, I would’ve told you we had about 100 or 150 ideas that came from across the company,” Masitoff says. “This year, I think largely because of the access to vibe design, vibe brainstorm, vibe strategize, and vibe code, we had over 500 ideas come across my desk.” Those ideas, he adds, came from every single Adobe office around the globe. “Genuinely, the pace of innovation at Adobe has been increasing because of our ability to say, ‘Hey, you know what? I have this great idea that I’ve never been able to execute on before, but now I do,'” Masitoff says. View the full article

Google is upgrading Google Ads call campaign measurement with a new AI-qualified call leads feature, designed to optimize for lead quality — not just call length. What’s new. AI-qualified call leads use machine learning to analyze calls and determine whether they represent meaningful business opportunities. The system then feeds that higher-quality data into bidding and reporting. Zoom in. Advertisers will get AI-generated call summaries and tags, giving more transparency into what happened during each interaction. At the same time, smart bidding can prioritize higher-value leads based on these signals rather than simple time thresholds. Why we care. Call campaigns have long relied on blunt metrics like duration to signal value. This update shifts optimization toward actual lead quality, filtering out low-value interactions like spam or robocalls. This should result in better ROI, less wasted spend, and clearer insight into which calls actually matter. How it works. Call recording is turned on by default for most advertisers so AI can assess call quality, though industries like healthcare and financial services are excluded. Advertisers can still adjust call length thresholds or disable recording in account settings. The fine print. The feature is currently limited to calls in the U.S. and Canada. Bottom line. Google is turning call tracking into call qualification, helping advertisers focus on leads that are more likely to convert. View the full article

The nominee for chair of the central bank wants regime change, but at a slow and deliberative pace View the full article

In a video uploaded to X, Defense Secretary Pete Hegseth announced that military members would no longer be required to get the flu vaccine in order to serve. “We’re seizing this moment to discard any absurd, overreaching mandates that only weaken our war-fighting capabilities,” Hegseth declared. “In this case, this includes the universal flu vaccine and the mandate behind it.” In a memo accompanying the video announcement, the decision to seek the flu vaccine is described as “voluntary” for all active and reserve service members and for civilian personnel serving in the Department of Defense. “Our new policy is simple: If you are an American Warrior entrusted to defend this nation, believe that the flu vaccine is in your best interest, then you are free to take it,” Hegseth said. “But we will not force you, because your body, your faith and your convictions are not negotiable.” The defense secretary described the vaccine mandate as “overly broad and not rational.” Given the close quarters that service members are accustomed to and the high stakes of a healthy military, it’s hard to imagine a more rational target for vaccine mandates. Contrary to Hegseth’s framing, the military flu shot policy isn’t the product of more recent, Covid-era debates. The annual flu requirement has been in place since the end of World War II and was implemented with the flu pandemic of 1918 in mind. At its peak, between 20 and 40% of the U.S. Army and Navy became sick with influenza and pneumonia, weakening the military’s numbers. Vaccines and politics The Biden administration put a Covid vaccine mandate in place for troops in August of 2021. Around 8,000 troops were discharged from the military for refusing to get the Covid vaccine between 2021 and 2023. Only a tiny fraction of those service members joined back up after the Biden administration repealed its own mandate by signing onto the National Defense Authorization Act, an annual military budget bill, in late 2022. In spite of modern science, some infectious diseases are again on the rise. Last year, the U.S. reported the highest rates of measles in three decades – a grim milestone linked to waning vaccine uptake. Americans have also suffered back-to-back severe flu seasons, and medical experts are issuing dire warnings about the The President administration’s changes to the childhood vaccine schedule. With the U.S. mired in the Iran war, Hegseth’s public statement about a relatively minor – but still concerning – change to domestic policy comes at an odd time. In any other administration, Americans would expect the president and military leadership to stay on message with a laser-focus on wartime objectives. With the policy shift, Hegseth is likely trying to drum up support from the swath of his base that views vaccine mandates as anathema to personal freedom. As the midterms draw nearer, expect the The President administration to turn back to stirring up cultural conflict at home rather than addressing the grim realities of yet another unpopular foreign war with no end game in sight. View the full article

When most people retire, they get some well-wishes from their immediate colleagues, and perhaps some brief press coverage if they’ve had an outsize influence in their industry. But if you’re Apple CEO Tim Cook, you get a public message from the president of the United States. The problem is, it’s not the most flattering message you could ask for. The President wishes Cook well in his very The Presidentian way Last night, Apple announced that Cook, its CEO for 15 years, will step down from the chief executive role, to be succeeded by John Ternus. The announcement was greeted with acceptance by Apple shareholders and gratitude for Cook’s accomplishments from some of the biggest names in tech. But then there was President The President, with whom Tim Cook has a long and storied relationship. Taking to his Truth Social social media network, The President this morning posted a long message about Apple’s CEO. And while the overall tone is obviously good-natured, the president put his own unique style on his felicitations, which may cause Cook some embarrassment. We’ve reached out to Apple for comment on the post. The President says Cook outshined Steve Jobs First, the president handed Cook what is probably the best compliment the outgoing Apple CEO could ever get: that Apple has done better under his leadership than it would have done had Steve Jobs not passed away. “I have always been a big fan of Tim Cook, and likewise, Steve Jobs,” the president began. “But if Steve was not taken from the Planet Earth so young, and ran the company instead of Tim, the company would have done well, but nowhere near as well as it has under Tim.” While I actually agree with the sentiment that Cook has taken Apple to levels Jobs never achieved, it’s unlikely that Cook would openly agree with the president’s assertion that he was a better steward of Apple than Jobs, who stepped down as CEO in 2011 and passed away later that year. The President also says Cook kissed his ass From there, The President reminisced about the first time he interacted with Apple’s outgoing CEO. “For me, it began with a phone call from Tim at the beginning of my first term,” The President wrote. “He had a fairly large problem that only I, as president, could fix.” “When I got the call, I said, wow, it’s Tim Apple (Cook!) calling, how big is that?” The President continued, adding, “I was very impressed with myself to have the head of Apple calling to ‘kiss my ass.’” That description is likely not how Cook would want their interactions phrased. Indeed, Cook has long been criticized for his cozy relationship with the controversial president. “That was the beginning of a long and very nice relationship,” The President added. The President says Cook can be too aggressive sometimes In his post, The President then goes on to explain that during his terms as president, Cook would call him (“but never too much”), and the president “would help him where I could.” However, the president seemed to take issue with Cook’s apparent aggressiveness when he wanted something. “He makes these calls to me, I help him out (but not always, because he will, on occasion, be too aggressive in his ask!),” the president wrote. The President also noted that he assisted Cook with “3 or 4 BIG HELPS” over the years, without elaboration on what those helps were. The President is clearly very fond of Cook Despite his characteristically rambling statement, The President is clearly very fond of Apple’s outgoing CEO. In his post, The President said that he would praise Cook at every opportunity. “I started to say to people, anyone who would listen, that this guy is an amazing manager and leader,” the president wrote. The President ended his post by exclaiming that “Tim Cook had an AMAZING career, almost incomparable, and will go on and continue to do great work for Apple, and whatever else he chooses to work on. Quite simply, Tim Cook is an incredible guy!!!” Of course, as Fast Company reported earlier today, The President can expect to hear from Cook in an official capacity even after he steps down from the CEO role on September 1. This is because Cook will stay on at Apple as executive chairman. That role will see Cook “engaging with policymakers around the world” on behalf of the company. View the full article

The U.S. Department of Labor (DOL) has proposed a new rule that could reshape how independent workers are classified in the United States. After nearly two decades of legal battles, policy swings, and political fights, the agency is once again attempting to clarify one of the most contested questions in modern labor law: Who gets to work independently, and under what rules? For me, this debate isn’t theoretical. I have been living inside it for nearly 20 years. Today, as the chief legal officer for a platform dedicated to connecting independent healthcare workers with open shifts, I have seen our legal system struggle to truly take care of the exact workers it says it is trying to protect. The reality is that how Americans work has changed, but our legal structure has failed to keep up. The traditional work structure was built for a different workforce in a different era—and it was never designed for everyone. Independent work opened the door for millions who had been left outside, and the technology that began to emerge 20 years ago only accelerated it. A SYSTEM WITH PROMISE Early in my career, I was exposed to proposed legislation from then Senator Obama on independent contractor classification while working with LiveOps, one of the first platforms connecting people to flexible work. At a time when the impact of these policies wasn’t truly understood, I saw firsthand how access to independent work created opportunity for those underserved by traditional employment models. Groups like mothers reentering the workforce, caregivers, students, and others needing flexibility. That experience reshaped my perspective, shifting my focus from civil rights law to a broader belief that access to work itself is a fundamental civil rights issue. This ultimately changed my career path. Overnight, the proliferation of ride-sharing apps and delivery platforms turned this issue into one that was tactile and easy to understand. Yet it also led some companies to treat workers as interchangeable inputs in a logistics machine, and we saw the humanity that drove early platforms begin to fade. The debate hardened into two opposing camps: One side argued that technology companies were exploiting workers and the other insisted that flexibility required preserving independent work. Unfortunately, both sides missed the deeper problem, which was that the law itself was broken. Workers either fit into a traditional model with full employment protections, or were categorized as an independent business owner with no employment protections. Ultimately, the system punished innovation that tried to support workers, and nobody won. POLICY SHOULD SUPPORT INDEPENDENT WORK The DOL’s proposed rule is a needed correction to this antiquated system that doesn’t fit the way 36% of people work now. The rule seeks to clarify how independent status should be evaluated, focusing on the degree of control exercised by a company and whether a worker has a genuine opportunity for profit or loss based on initiative and investment. Independent work now spans industries from healthcare and construction to transportation, creative services, and personal care. Millions rely on it as a primary income source or as a flexible supplement to other responsibilities, especially as the affordability crisis deepens. The question is no longer whether independent work should exist. It already does. The real question is whether policy will evolve to support the people who rely on it. THE FUTURE OF WORK If the future of work is really about inclusion, so that more people can participate in the economy, we need to reimagine the system itself. Clarity around how to classify workers is a critically important step, but we need to push further if we are going to make a meaningful impact. We need to decouple the benefits and protections of the law from employment status. Some states have begun experimenting with new approaches: portable benefits that follow workers across multiple platforms, health and retirement contributions not tied to a single company, and policy frameworks that protect flexibility while expanding security. These are forward-thinking ideas that point toward a more realistic future of work. The DOL’s proposal will not end the debate. It will face legal challenges and political pushback if implemented. But it signals something important, which is a growing recognition that the future of work cannot be governed by 20th-century assumptions. The real task ahead is building a system that protects workers while preserving the flexibility that allows millions of people to participate in the workforce in the first place. Because the greatest risk is not that independent work survives, it’s that the people who depend on it lose their path into the economy altogether. The workforce is changing, and now is the time for the law finally to catch up. Regan Parker is chief legal and public affairs officer at ShiftKey. View the full article