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Crypto investors are making a mad dash to Zcash. Zcash (ZEC) has become something of a darling of crypto markets lately, with the token up more than 1,200% over the past year. As of Friday morning, it was trading at around $530. Bitcoin, on the other hand, is down more than 21% over the past year, and Ethereum is down around 12%. Zcash has also gained more widespread adoption—Robinhood, for example, recently added it to its platform. What’s behind the rise of Zcash? It’s difficult to point to one specific factor for the recent rise in popularity. Zcash did see its initial large-scale push during the fall of 2025, even though it had been on the market since 2016. Zcash’s value was more or less stagnant until September of last year, when it increased from roughly $50 and peaked at around $700 in November. It’s experienced volatility since then, but as of mid-May, has breached the $600 mark again. That strong price action has likely attracted many traders, but Zcash’s main draw is that it’s a privacy-focused coin that was developed by researchers at MIT and Johns Hopkins University. Like many other so-called altcoins, it’s also derived from Bitcoin, but Zcash utilizes “zero-knowledge proofs,” incorporating more encryption and protection for users. Generally, cryptocurrencies like Bitcoin detail transactions and coin usage on public ledgers—the blockchain. But Zcash goes a bit further, shielding wallet addresses, making it more difficult to discern who or what is behind a given transaction. In other words, Zcash transactions are less transparent than Bitcoin’s, and that may be of interest to some crypto users. The new cool kid on the blockchain? Given its privacy-focused roots, Zcash may be benefiting from renewed concerns about surveillance and data harvesting efforts from both large tech companies (looking to suck up anything and everything to train AI models) or the federal government. Add in more points of access (such as its availability on platforms like Robinhood), and more traders or investors can now get their hands on it—adding liquidity to the market. Other analysts point to the “institutionalization” of Bitcoin as a factor. “Bitcoin is no longer rebellious. The vibes aren’t really cypherpunk anymore. Bitcoin is no longer for escaping government debasement, rather it’s for improving the sharpe ratio of boomers retirement portfolios,” writes David Hoffman, cofounder of crypto-focused media platform Bankless. “Zcash has been on the frontier of applied cryptography, and Zcash culture has been privacy-first since inception,” he adds. “Today Zcash essentially has a monopoly on privacy.” Matt Hougan, CIO at Bitwise, concurs. “As suitcoiners drag bitcoin into the mainstream, it makes space for things like ZEC. I suspect this narrative grows over time,” he recently wrote on X. View the full article

Every four years, the men’s World Cup delivers some certainties. The pitch dimensions are tightly regulated, offside is signaled with a flag, and referees end the match with a blast of a whistle. But one key piece of equipment is changed on purpose: the ball. Adidas, which has supplied World Cup soccer balls since 1970, introduces a new match ball for every tournament, and with that comes fresh aerodynamic calculations for players. How will it fly through the air, weave and dip? For the past 20 years, my engineering colleagues in Japan and England and I have put the new balls through their paces, investigating soccer ball aerodynamics. Our work begins by putting balls in wind tunnels to measure drag, side and lift forces. We use the measurements from these tests in trajectory simulations that tell us how the ball will behave in a real-game setting. Putting the 2026 World Cup ball through the wind tunnel test. That may all sound a little academic, and we do produce an academic paper on our findings. But what our data indicates could mean the difference between a goal or a miss for strikers, a save or a blunder for goalkeepers, and jubilation or heartache for fans. At the World Cup, the ball is the most important piece of equipment in the biggest tournament of the world’s most popular sport. This year’s ball, the Trionda, is especially interesting. When FIFA and Adidas unveiled it in fall 2025, the first thing many people noticed was the color and the paneling. The ball’s red, blue and green graphics correspond to the three host countries, with maple leaf, star and eagle motifs representing Canada, the United States and Mexico. And for the first time in men’s World Cup history, matches will be played with a four-panel ball. But with so few panels, has Adidas made the ball too smooth? That is the trap engineers fell into with the Jabulani ball used at the 2010 World Cup in South Africa that became notorious for sudden dips and swerves, which made goalkeepers’ lives far trickier. You do not want the World Cup ball to feel like the start of a science experiment once it is in the air. And if it behaves strangely, players and goalkeepers notice immediately. The evolution of soccer balls World Cup balls have come a long way over the decades. If you go back to 1930, the ball looked very different. The first World Cup final used two different leather balls: Argentina’s Tiento in the first half and Uruguay’s T-Model in the second. Both were hand-sewn, multipaneled balls, inflated through a bladder opening that had to be tied off and tucked back beneath the laces. In damp conditions, the leather absorbed water, making the ball heavier and less predictable in play. By 1994—when the United States last hosted the men’s tournament—the official ball, Adidas’ Questra, had evolved into a foam-based design. The modern World Cup ball is no longer just stitched leather. It is an engineered aerodynamic surface. Trionda pushes that evolution further. It has only four panels, the fewest in men’s World Cup history, which have been thermally bonded—melded together using heat and adhesive. Fewer panels might suggest less total seam length and therefore a smoother ball. And smoothness matters because the thin boundary layer of air clinging to the ball determines where the flow separates, how large a wake forms, and how much drag the ball experiences. The Trionda has intentionally deep seams, three pronounced grooves on each panel and fine surface texturing. But will these textures and grooves do the trick? To find that out, my colleagues and I measured the ball’s seam geometry and overall aerodynamic behavior. We compared it with Trionda’s four predecessors: 2022’s Al Rihla, 2018’s Telstar 18, the Brazuca used in 2014 and the Jabulani in 2010. What the measurements show In our wind tunnel tests at the University of Tsukuba, we measured something called the drag coefficient, which is a way of describing how much air resistance a ball experiences as it moves. Using this data, we gained insights into how the airflow changes around the ball after it is kicked. The tests helped identify the drag crisis, the speed range in which changes in the boundary layer and flow separation produce a sharp change in drag, which can alter the ball’s acceleration, trajectory and range. We found that the Trionda is effectively rougher than those predecessors. Trionda reaches its drag crisis at a lower speed, at about 27 mph (43 kph). That is below the roughly 31-40 mph (50-65 kph) range for Al Rihla, Telstar 18 and Brazuca, and far below Jabulani’s roughly 49-60 mph (79-97 kph) range, depending on orientation. Why does all that matter? Because a ball can feel ordinary off the boot and still behave differently in flight. When the drag crisis occurs in the middle of game-relevant speeds, small changes in launch speed, orientation or spin can shift the ball from one aerodynamic regime to another. That was Jabulani’s problem. Once kicked with little spin, it had a tendency to slow down too much as it passed through its critical-speed range. Trionda does not look like that kind of ball. It has a more steady and consistent drag coefficient in the range of speeds associated with corner kicks and free kicks. But there is a trade-off. Our measurements also showed that once Trionda enters the higher-speed, turbulent-flow regime, its drag coefficients are somewhat larger than those of Brazuca, Telstar 18 and Al Rihla. In plain language, that suggests a hard-hit long ball may lose a little range. In our simulations, the difference is not huge. But it is large enough that players may notice long kicks coming up a few meters short. It is also important to note that we tested a nonspinning ball. As such, our results do not provide a prediction of every pass, clearance or free kick fans will see this summer. Balls in flight often spin due to off-center kicks. That, along with altitude, humidity, temperature and air pressure all influence how a ball flies through the air once kicked. The big test yet to come Fewer panels and more texturing aren’t the only differences with the new ball. Trionda also carries technology that has little to do with its flight and a great deal to do with officiating. Like Al Rihla, Trionda includes “connected-ball technology” that lets computers know when the ball is kicked, helping with offside decisions. But the architecture has changed. In 2022, the measurement unit was suspended at the center of the ball. With Trionda, it sits in a specially created layer inside one panel, with counterbalancing weights in the other three panels. The chip sends data to the video assistant referee, or VAR, system and the tournament’s semi-automated offside system. That tweak will help referees, but will the new ball in general help or hinder players? The evidence from our tests suggests that the ball won’t be behaving in a way that leads to baffling and erratic flight. But the more intriguing possibilities are subtler and outside the scope of our tests. Will the grooves on Trionda help players generate more backspin on the ball, generating more lift and possibly offsetting Trionda’s somewhat larger high-speed drag coefficient? That is why I keep studying World Cup balls both in the lab and through their behavior in play. Every four years, a new design offers a fresh way to watch physics enter the game, not in theory, but in the movement of an object in which every player on the soccer field must place their trust. John Eric Goff is a visiting assistant professor of physics at the University of Puget Sound. This article is republished from The Conversation under a Creative Commons license. Read the original article. View the full article

Google's new AI Search guide says AEO and GEO are still SEO and names tactics site owners can ignore, including llms.txt, chunking, and special schema. The post Google’s New AI Search Guide Calls AEO And GEO ‘Still SEO’ appeared first on Search Engine Journal. View the full article

When you share your location data with an app or service, you may assume you're sharing your exact coordinates. But that's not necessarily the case. While "precise location" sharing does indeed broadcast your literal whereabouts, "approximate location" sharing only submits your general position. It's the difference between an app knowing your home address versus seeing the neighborhood you're in, or perhaps even the town or city itself. It's a great way to balance privacy and utility: Apps that don't need all that extra location information to function simply won't get it. Back in January, Apple introduced a new privacy setting for iPhone: Limit Precise Location. While that might sound like the existing option detailed above, this new setting lets you hide this location information from your cell carriers, too. That way, you can totally control how you share your location data from your iPhone: Apps that need precise coordinates, like your navigation app, can have it, while apps that may only need your approximate location can have that instead—including, now, your carrier. Unfortunately, at the time of launch, support for Limit Precise Location was extremely limited. Apple only opened this option to iPhones that have its proprietary C1 or C1X chip, including the iPhone Air, iPhone 16e, and the cellular model of the M5 iPad Pro. What's more, only Boost Mobile users had access in the U.S., meaning a very small fraction of iPhone users in the States have been able to take advantage of this new privacy measure. Apple expanded Limit Precise Location support with iOS 26.5That changed with iOS 26.5, which Apple released this week. While the feature still only works for Boost Mobile customers in the U.S., Apple added the iPhone 17e to the list of supported devices. If you don't live in the U.S., however, the expansion is a little more generous. Apple is including another handful of carriers here, expanding the list to the following: Austria: A1 Denmark: YouSee Germany: Telekom Ireland: Sky Thailand: AIS and True United Kingdom: EE, BT, and Sky United States: Boost Mobile Limit Precise Location is enabled by default for all supported iPhones with these carriers. If you live in the EU or UK, however, and you have one of these iPhones, you likely have the feature—even if your carrier isn't listed here. Apple says that with a SIM from an EU or UK carrier, you have the option to turn this feature on. Rumor has it that Apple is planning on rolling out its next-gen cellular modem, the C2, to the iPhone 18 Pro and iPhone Ultra. By the end of this year, the list of iPhones that support this feature should be a bit larger. How to manage Limit Precise LocationIf you have the right combination of iPhone and cellular carrier, this feature is enabled by default. However, you'll find the option in Settings > Cellular > Cellular Data Options > Limit Precise Location. View the full article

There’s a popular narrative around starting a solo business: quit your job, take the leap, figure it out along the way. It sounds bold. It also ignores what many successful solopreneurs actually do: start while they still have a paycheck, figure it out, and then quit. I freelanced alongside my 9–5 for two full years before going solo full-time. That runway gave me time to figure out my offer and ideal clients, build a portfolio, and develop the confidence that I could make it work. As a result, the transition didn’t feel like a free fall. If you’re thinking about solopreneurship, a side hustle might be a smart way to get started. The 9–5 is your (temporary) safety net A side hustle while you’re still employed gives you something incredibly valuable: the ability to experiment without risking your livelihood. You can determine what services you plan to offer and validate whether there’s demand. You can pitch potential clients, test different pricing, and figure out what “sticks”—all while a steady paycheck covers your bills. You’re also building proof that you can do the work. Future clients want to see what you’ve already done, not what you plan to do. A portfolio and a few client testimonials go a long way when you’re ready to announce that you’re open for business full-time. The tough part is juggling both. I had a lot of late nights and weekends when I took on freelance work alongside my 9–5 job. But I knew it wasn’t forever, so it was worth the period of overlap. Know your number before you leap Before you quit, you need to know how much you need to earn—and have some evidence that you can get there. Start by calculating the minimum you need to cover your business expenses, taxes, and your cost of living. This is your baseline, and it’s more useful than a salary comparison because it accounts for the realities of self-employment: quarterly tax payments, software subscriptions, and the fact that you’re now paying for things your employer used to cover. The day I went solo full-time, I knew what I needed to earn. I didn’t need to replace my 9–5 salary right away (though that was certainly the goal). I also knew how much more work and how many more clients I needed to get from side-hustle status to running-a-business mode. A side hustle with a paycheck is also the easiest time to build an emergency fund. Set aside your side hustle earnings while your 9–5 covers your day-to-day expenses. By doing this, you can afford to earn less when you initially go full-time as a solopreneur, because you can draw from your savings. Build your operational foundation Side-hustle time is when you set up the systems that will run your business. Contracts. Invoicing. A basic website. Pricing. All of these things are easier to figure out when your income doesn’t depend on getting it right the first time. You’ll also start learning how to manage client relationships on a much smaller scale—like communication and setting expectations around project scope. When you make the switch, you’re able to scale up much more easily. The jump gets smaller Starting a side hustle shrinks the gap between employed and self-employed. By the time you leave your 9–5, you’ve already started your business. Not everyone has the luxury of a gradual transition. Sometimes, a layoff or life circumstances force the issue. But if you have the option, use it. View the full article

When you’re considering investing in a small business franchise, it’s crucial to understand the various options available that cater to today’s market demands. Franchises like fitness centers, home services, and pet care are gaining traction because of their lower startup costs and high profit potential. Evaluating different niches and their support structures can greatly influence your success. As you explore these opportunities, you’ll want to know what factors can make or break your investment. Key Takeaways Fitness franchises, like PickleRage, offer a booming membership-based revenue model with strong demand. Home service franchises, such as cleaning and landscaping, provide flexibility and cater to ongoing consumer needs. Food and beverage franchises benefit from established brand recognition and strong customer loyalty, leading to higher profits. Pet service franchises tap into the growing spending on pet care, making them a lucrative investment option. Education and tutoring franchises focusing on STEM programs provide stability and positively impact the community. Understanding the Benefits of Franchising When considering a business venture, comprehension of the benefits of franchising can be crucial for your decision-making process. Franchising typically boasts an impressive 80-90% success rate, making it a safer investment than starting an independent business. With established brand recognition, you can attract a customer base more quickly, leading to higher initial profits. The International Franchise Association projects a stable market, expecting a 2.5% growth in franchising by 2025. Furthermore, franchisees often encounter lower startup costs compared to independent businesses, with initial fees ranging from $10,000 to several tens of thousands. If you’re exploring the best franchises to own for beginners, consider good franchises for small towns, as they may provide lucrative opportunities in less saturated markets. Top Franchise Niches for Beginner Investors Exploring franchise opportunities can lead you to various niches that are particularly suited for beginner investors. The fitness industry, with franchises like PickleRage, is booming, offering membership-based revenue models. For lower startup costs, consider home service franchises such as cleaning and landscaping; they provide flexibility and cater to ongoing consumer needs. Food and beverage franchises, like coffee shops and smoothie bars, benefit from built-in demand and strong support from franchisors, making them ideal for novices. Pet service franchises, including dog grooming and boarding, tap into high spending on pet care, ensuring loyalty and recurring revenue. Finally, education and tutoring franchises focusing on STEM programs offer stability and a significant community impact, representing some of the best franchises for small towns and the fastest growing franchises in Texas. Criteria for Choosing the Right Franchise When choosing the right franchise, it’s essential to align your personal interests with the business model to guarantee you’ll stay motivated and engaged. You should additionally assess the financial viability of potential franchises by examining their revenue growth, profit margins, and initial investment costs. Personal Interests Alignment Choosing a franchise that aligns with your personal interests is crucial for long-term success, as this alignment can greatly boost your motivation and engagement. When you’re passionate about the industry, whether it’s fitness, food, or education, you’re more likely to enjoy the work and excel at it. Consider your skills in customer service or management, as these can improve your operational efficiency. Great franchises for small towns often cater to specific community needs, allowing you to create a positive local impact. Furthermore, researching the top franchises in Texas can offer valuable insights into opportunities that resonate with your interests. By defining your objectives and preferences, you can select a franchise that supports both your personal values and professional aspirations. Financial Viability Assessment Aligning your personal interests with a franchise is just the beginning; reviewing the financial viability of your chosen franchise is equally important for guaranteeing long-term success. Start by analyzing the total initial investment, including franchise fees and startup costs, to verify it fits your financial capacity. Next, examine ongoing fees like royalty and advertising costs, as they can greatly affect profit margins. Review the Franchise Disclosure Document (FDD) closely to understand financial performance representations and the franchisor’s financial health. Furthermore, consider the franchise’s historical performance and failure rates; franchises with low failure rates typically offer better sustainability. Finally, evaluate the brand’s market presence and growth potential, as established franchises with a strong reputation tend to yield long-term financial success. Low Startup Cost Franchises With High Profit Margins Investing in low startup cost franchises can be a smart move for aspiring entrepreneurs looking to maximize their financial potential. These franchises typically require an initial investment ranging from $10,000 to $50,000, making them accessible for many. Brands like Kumon and Dunkin’ Donuts offer high profit margins, with returns notably exceeding initial investments. Franchises such as Anytime Fitness and Supercuts combine low startup costs with extensive training and support, enhancing profitability. Moreover, ongoing fees remain manageable, often between 2% and 6%, which helps maintain sustainable profit margins. Strong brand recognition and customer loyalty further reduce risks associated with new ventures. Franchise Initial Investment Kumon $10,000 – $30,000 Dunkin’ Donuts $30,000 – $50,000 Anytime Fitness $30,000 – $50,000 Supercuts $15,000 – $30,000 7-Eleven $37,000 – $50,000 Franchises in Emerging Industries Franchises in emerging industries are capturing attention as they introduce innovative business models that align with current market trends. With a growing focus on health, sustainability, and technology, these franchises offer unique opportunities for investment in sectors like eco-friendly services and pet care. Innovative Business Models As the terrain of business evolves, innovative models in emerging industries present exciting opportunities for potential franchise owners. Health and wellness franchises, such as boutique gyms, are thriving because of a growing focus on fitness. Self-pour beverage concepts, like Tapville Social Eatery, are enhancing customer experiences in food and beverage. The pet services sector is flourishing, driven by high spending on grooming and training. Moreover, technology integration in education franchises supports online learning platforms. Eco-friendly franchises are gaining popularity as consumers prioritize sustainability, offering services like green cleaning and energy-efficient solutions. Industry Opportunity Health & Wellness Boutique gyms and wellness centers Food & Beverage Self-pour beverage concepts Pet Services Grooming and training services Market Trends Analysis In today’s dynamic business environment, grasping market trends is crucial for anyone considering entering the franchise sector, especially in emerging industries. The franchise industry is set to grow by 2.5% by 2025, highlighting numerous opportunities. Health and wellness franchises, particularly boutique gyms and personal training studios, thrive as consumers increasingly prioritize fitness. Furthermore, the pet services sector is booming, fueled by rising pet ownership and a demand for grooming and training. Educational franchises focusing on STEM programs and tutoring likewise see growth, as parents seek quality support for their children. Finally, home service franchises, like cleaning and landscaping, remain resilient, offering lower startup costs and steady consumer demand across various economic cycles. Financial Performance Indicators to Consider When evaluating a potential franchise investment, comprehension of financial performance indicators is fundamental for making informed decisions. Key metrics like revenue growth rates reveal profitability potential, with top franchises often showing strong increases annually. Moreover, low failure rates—less than 10% for franchise owners—indicate financial stability compared to independent businesses. Profit margins vary, with food and beverage franchises typically enjoying higher margins, whereas service franchises benefit from steady recurring income. Initial investment costs and ongoing fees, including royalties, can greatly impact net profits, so evaluating these thoroughly is pivotal. Analyzing the Franchise Disclosure Document (FDD), especially Item 19, provides crucial financial information to help you gauge potential earnings. Indicator Importance Considerations Revenue Growth Rates Indicates profitability Compare year-over-year growth Failure Rates Financial stability Lower rates suggest better support Profit Margins Income potential Industry-specific variations Initial Investment & Fees Net profit impact Assess all costs upfront Importance of Brand Recognition in Franchising Evaluating financial performance indicators provides valuable insights, but comprehending the importance of brand recognition in franchising can be just as essential. Established brands tend to lead in consumer trust, nurturing loyalty that considerably contributes to franchisee success. When you invest in a franchise with strong brand recognition, you’re likely to benefit from robust marketing strategies, including national and local advertising that improves visibility and attracts customers. High brand loyalty can lead to increased sales and repeat business, as consumers often prefer familiar brands over lesser-known options. Moreover, franchises with established brand equity offer owners the advantage of a loyal customer base, resulting in lower customer acquisition costs and better return on investment potential compared to unbranded competitors. Evaluating Franchise Support and Training Programs How do you determine if a franchise offers adequate support and training programs? Evaluating these aspects is essential for your success as a franchisee. Here are four key factors to take into account: Comprehensive Training: Make sure the franchise provides extensive initial training covering operational procedures and brand standards. Ongoing Support: Look for ongoing assistance, including marketing guidance and operational advice, which can improve your performance. Peer Networks: Check if the franchise offers peer support networks, allowing you to connect with other franchisees for shared experiences. Satisfaction Surveys: Review franchisee satisfaction surveys to gauge how well the support and training meet franchisee needs and contribute to long-term success. Thoroughly evaluating these elements can greatly impact your franchise’s profitability and sustainability. Common Mistakes to Avoid When Investing in a Franchise Investing in a franchise can be a promising venture, but it’s vital to avoid common pitfalls that can jeopardize your success. Many potential franchisees underestimate total startup costs, which include not just franchise fees but also expenses for real estate, equipment, and initial inventory. Failing to research the franchise’s history, financial performance, and reputation can lead to poor decisions. Don’t overlook the importance of franchisor support and training; inadequate guidance can hinder your management effectiveness. Furthermore, choosing a franchise based solely on brand recognition, without considering your interests and skills, may lead to dissatisfaction. Finally, comprehending the Franchise Disclosure Document (FDD) is critical, as it provides insights into the franchise’s operations, financial health, and potential risks. Steps to Get Started With Your Franchise Investment Before plunging into the domain of franchise investment, it’s crucial to follow a structured approach that sets you up for success. Here are the steps to get you started: Research Opportunities: Identify franchises that align with your interests and financial capacity, increasing your chances of success. Evaluate Finances: Determine your total investment potential, including franchise fees and startup costs, which can vary greatly. Complete Application: Confirm you meet the franchisor’s minimum qualifications, such as financial stability and relevant experience, before applying. Sign Agreement: Review the franchise agreement carefully, fulfill all obligations, and attend training sessions to understand operational processes. Long-Term Success Factors for Franchise Owners Achieving long-term success as a franchise owner requires a multifaceted approach that encompasses strong leadership, continuous innovation, and exceptional customer relations. Strong leadership creates a culture of quality and service, enhancing customer satisfaction and loyalty. It’s essential to embrace continuous innovation, allowing your franchise to adapt to shifting market trends and consumer preferences. Building strong relationships with customers is also fundamental; positive experiences lead to repeat business and referrals. Moreover, a focus on sustainability and ethical practices appeals to socially conscious consumers and bolsters your franchise’s reputation. Finally, commitment to thorough training and ongoing support from your franchisor empowers you to manage operations effectively and navigate challenges, ultimately enhancing your overall business performance. Frequently Asked Questions What Franchise Business Is the Most Profitable? Determining the most profitable franchise business depends on various factors like industry demand and operational efficiency. Food and beverage franchises often rank high because of strong consumer interest and high margins. Fitness franchises combine low startup costs with ongoing revenue potential. Home services and beauty franchises benefit from consistent need and repeat customers, whereas emerging sectors like pet services and senior care show significant growth opportunities. Analyze these factors to find the best option for you. Which Franchise Is Best for Small Business? When considering which franchise is best for small business, you should evaluate options with low startup costs and strong market demand. Look for franchises in growing sectors like fitness, food service, or home services. Established brands often provide valuable support and recognition, increasing your chances of profitability. Furthermore, assess the training and resources offered by franchisors, as ongoing support can greatly improve your operational success and overall satisfaction as a franchisee. What’s the Cheapest Franchise to Invest In? If you’re looking for the cheapest franchise to invest in, consider options like Kumon, with a low franchise fee of $2,000 and minimal startup costs. The Maids offers a competitive fee during being a leading residential cleaning franchise. Tumbles provides a budget-friendly entry into the fitness sector, and Hard Bean Coffee presents a turnkey café model. Furthermore, franchises like N Zone Sports and Five Star Painting typically require initial investments under $50,000, broadening your choices. Why Does It Only Cost $10k to Own a Chick-Fil-A Franchise? It costs only $10,000 to own a Chick-Fil-A franchise because of the company’s unique operational model. Chick-Fil-A retains ownership of the property and equipment, so franchisees don’t need to invest in real estate. Instead, they focus on managing the restaurant’s operations. This low initial fee, combined with extensive training and support, helps maintain high profitability, ensuring franchisees are motivated to succeed as they adhere to the company’s strong operational standards. Conclusion In conclusion, investing in a franchise can be a strategic move for aspiring business owners. By comprehending the benefits of franchising, selecting the right niche, and evaluating support programs, you can improve your chances of success. Consider low startup cost franchises with high profit margins and emerging industries, as you avoid common pitfalls. By following these guidelines and focusing on long-term success factors, you can build a rewarding franchise business that meets your financial goals. Image via Google Gemini This article, "Best Small Business Franchises to Invest In" was first published on Small Business Trends View the full article

When you’re considering investing in a small business franchise, it’s crucial to understand the various options available that cater to today’s market demands. Franchises like fitness centers, home services, and pet care are gaining traction because of their lower startup costs and high profit potential. Evaluating different niches and their support structures can greatly influence your success. As you explore these opportunities, you’ll want to know what factors can make or break your investment. Key Takeaways Fitness franchises, like PickleRage, offer a booming membership-based revenue model with strong demand. Home service franchises, such as cleaning and landscaping, provide flexibility and cater to ongoing consumer needs. Food and beverage franchises benefit from established brand recognition and strong customer loyalty, leading to higher profits. Pet service franchises tap into the growing spending on pet care, making them a lucrative investment option. Education and tutoring franchises focusing on STEM programs provide stability and positively impact the community. Understanding the Benefits of Franchising When considering a business venture, comprehension of the benefits of franchising can be crucial for your decision-making process. Franchising typically boasts an impressive 80-90% success rate, making it a safer investment than starting an independent business. With established brand recognition, you can attract a customer base more quickly, leading to higher initial profits. The International Franchise Association projects a stable market, expecting a 2.5% growth in franchising by 2025. Furthermore, franchisees often encounter lower startup costs compared to independent businesses, with initial fees ranging from $10,000 to several tens of thousands. If you’re exploring the best franchises to own for beginners, consider good franchises for small towns, as they may provide lucrative opportunities in less saturated markets. Top Franchise Niches for Beginner Investors Exploring franchise opportunities can lead you to various niches that are particularly suited for beginner investors. The fitness industry, with franchises like PickleRage, is booming, offering membership-based revenue models. For lower startup costs, consider home service franchises such as cleaning and landscaping; they provide flexibility and cater to ongoing consumer needs. Food and beverage franchises, like coffee shops and smoothie bars, benefit from built-in demand and strong support from franchisors, making them ideal for novices. Pet service franchises, including dog grooming and boarding, tap into high spending on pet care, ensuring loyalty and recurring revenue. Finally, education and tutoring franchises focusing on STEM programs offer stability and a significant community impact, representing some of the best franchises for small towns and the fastest growing franchises in Texas. Criteria for Choosing the Right Franchise When choosing the right franchise, it’s essential to align your personal interests with the business model to guarantee you’ll stay motivated and engaged. You should additionally assess the financial viability of potential franchises by examining their revenue growth, profit margins, and initial investment costs. Personal Interests Alignment Choosing a franchise that aligns with your personal interests is crucial for long-term success, as this alignment can greatly boost your motivation and engagement. When you’re passionate about the industry, whether it’s fitness, food, or education, you’re more likely to enjoy the work and excel at it. Consider your skills in customer service or management, as these can improve your operational efficiency. Great franchises for small towns often cater to specific community needs, allowing you to create a positive local impact. Furthermore, researching the top franchises in Texas can offer valuable insights into opportunities that resonate with your interests. By defining your objectives and preferences, you can select a franchise that supports both your personal values and professional aspirations. Financial Viability Assessment Aligning your personal interests with a franchise is just the beginning; reviewing the financial viability of your chosen franchise is equally important for guaranteeing long-term success. Start by analyzing the total initial investment, including franchise fees and startup costs, to verify it fits your financial capacity. Next, examine ongoing fees like royalty and advertising costs, as they can greatly affect profit margins. Review the Franchise Disclosure Document (FDD) closely to understand financial performance representations and the franchisor’s financial health. Furthermore, consider the franchise’s historical performance and failure rates; franchises with low failure rates typically offer better sustainability. Finally, evaluate the brand’s market presence and growth potential, as established franchises with a strong reputation tend to yield long-term financial success. Low Startup Cost Franchises With High Profit Margins Investing in low startup cost franchises can be a smart move for aspiring entrepreneurs looking to maximize their financial potential. These franchises typically require an initial investment ranging from $10,000 to $50,000, making them accessible for many. Brands like Kumon and Dunkin’ Donuts offer high profit margins, with returns notably exceeding initial investments. Franchises such as Anytime Fitness and Supercuts combine low startup costs with extensive training and support, enhancing profitability. Moreover, ongoing fees remain manageable, often between 2% and 6%, which helps maintain sustainable profit margins. Strong brand recognition and customer loyalty further reduce risks associated with new ventures. Franchise Initial Investment Kumon $10,000 – $30,000 Dunkin’ Donuts $30,000 – $50,000 Anytime Fitness $30,000 – $50,000 Supercuts $15,000 – $30,000 7-Eleven $37,000 – $50,000 Franchises in Emerging Industries Franchises in emerging industries are capturing attention as they introduce innovative business models that align with current market trends. With a growing focus on health, sustainability, and technology, these franchises offer unique opportunities for investment in sectors like eco-friendly services and pet care. Innovative Business Models As the terrain of business evolves, innovative models in emerging industries present exciting opportunities for potential franchise owners. Health and wellness franchises, such as boutique gyms, are thriving because of a growing focus on fitness. Self-pour beverage concepts, like Tapville Social Eatery, are enhancing customer experiences in food and beverage. The pet services sector is flourishing, driven by high spending on grooming and training. Moreover, technology integration in education franchises supports online learning platforms. Eco-friendly franchises are gaining popularity as consumers prioritize sustainability, offering services like green cleaning and energy-efficient solutions. Industry Opportunity Health & Wellness Boutique gyms and wellness centers Food & Beverage Self-pour beverage concepts Pet Services Grooming and training services Market Trends Analysis In today’s dynamic business environment, grasping market trends is crucial for anyone considering entering the franchise sector, especially in emerging industries. The franchise industry is set to grow by 2.5% by 2025, highlighting numerous opportunities. Health and wellness franchises, particularly boutique gyms and personal training studios, thrive as consumers increasingly prioritize fitness. Furthermore, the pet services sector is booming, fueled by rising pet ownership and a demand for grooming and training. Educational franchises focusing on STEM programs and tutoring likewise see growth, as parents seek quality support for their children. Finally, home service franchises, like cleaning and landscaping, remain resilient, offering lower startup costs and steady consumer demand across various economic cycles. Financial Performance Indicators to Consider When evaluating a potential franchise investment, comprehension of financial performance indicators is fundamental for making informed decisions. Key metrics like revenue growth rates reveal profitability potential, with top franchises often showing strong increases annually. Moreover, low failure rates—less than 10% for franchise owners—indicate financial stability compared to independent businesses. Profit margins vary, with food and beverage franchises typically enjoying higher margins, whereas service franchises benefit from steady recurring income. Initial investment costs and ongoing fees, including royalties, can greatly impact net profits, so evaluating these thoroughly is pivotal. Analyzing the Franchise Disclosure Document (FDD), especially Item 19, provides crucial financial information to help you gauge potential earnings. Indicator Importance Considerations Revenue Growth Rates Indicates profitability Compare year-over-year growth Failure Rates Financial stability Lower rates suggest better support Profit Margins Income potential Industry-specific variations Initial Investment & Fees Net profit impact Assess all costs upfront Importance of Brand Recognition in Franchising Evaluating financial performance indicators provides valuable insights, but comprehending the importance of brand recognition in franchising can be just as essential. Established brands tend to lead in consumer trust, nurturing loyalty that considerably contributes to franchisee success. When you invest in a franchise with strong brand recognition, you’re likely to benefit from robust marketing strategies, including national and local advertising that improves visibility and attracts customers. High brand loyalty can lead to increased sales and repeat business, as consumers often prefer familiar brands over lesser-known options. Moreover, franchises with established brand equity offer owners the advantage of a loyal customer base, resulting in lower customer acquisition costs and better return on investment potential compared to unbranded competitors. Evaluating Franchise Support and Training Programs How do you determine if a franchise offers adequate support and training programs? Evaluating these aspects is essential for your success as a franchisee. Here are four key factors to take into account: Comprehensive Training: Make sure the franchise provides extensive initial training covering operational procedures and brand standards. Ongoing Support: Look for ongoing assistance, including marketing guidance and operational advice, which can improve your performance. Peer Networks: Check if the franchise offers peer support networks, allowing you to connect with other franchisees for shared experiences. Satisfaction Surveys: Review franchisee satisfaction surveys to gauge how well the support and training meet franchisee needs and contribute to long-term success. Thoroughly evaluating these elements can greatly impact your franchise’s profitability and sustainability. Common Mistakes to Avoid When Investing in a Franchise Investing in a franchise can be a promising venture, but it’s vital to avoid common pitfalls that can jeopardize your success. Many potential franchisees underestimate total startup costs, which include not just franchise fees but also expenses for real estate, equipment, and initial inventory. Failing to research the franchise’s history, financial performance, and reputation can lead to poor decisions. Don’t overlook the importance of franchisor support and training; inadequate guidance can hinder your management effectiveness. Furthermore, choosing a franchise based solely on brand recognition, without considering your interests and skills, may lead to dissatisfaction. Finally, comprehending the Franchise Disclosure Document (FDD) is critical, as it provides insights into the franchise’s operations, financial health, and potential risks. Steps to Get Started With Your Franchise Investment Before plunging into the domain of franchise investment, it’s crucial to follow a structured approach that sets you up for success. Here are the steps to get you started: Research Opportunities: Identify franchises that align with your interests and financial capacity, increasing your chances of success. Evaluate Finances: Determine your total investment potential, including franchise fees and startup costs, which can vary greatly. Complete Application: Confirm you meet the franchisor’s minimum qualifications, such as financial stability and relevant experience, before applying. Sign Agreement: Review the franchise agreement carefully, fulfill all obligations, and attend training sessions to understand operational processes. Long-Term Success Factors for Franchise Owners Achieving long-term success as a franchise owner requires a multifaceted approach that encompasses strong leadership, continuous innovation, and exceptional customer relations. Strong leadership creates a culture of quality and service, enhancing customer satisfaction and loyalty. It’s essential to embrace continuous innovation, allowing your franchise to adapt to shifting market trends and consumer preferences. Building strong relationships with customers is also fundamental; positive experiences lead to repeat business and referrals. Moreover, a focus on sustainability and ethical practices appeals to socially conscious consumers and bolsters your franchise’s reputation. Finally, commitment to thorough training and ongoing support from your franchisor empowers you to manage operations effectively and navigate challenges, ultimately enhancing your overall business performance. Frequently Asked Questions What Franchise Business Is the Most Profitable? Determining the most profitable franchise business depends on various factors like industry demand and operational efficiency. Food and beverage franchises often rank high because of strong consumer interest and high margins. Fitness franchises combine low startup costs with ongoing revenue potential. Home services and beauty franchises benefit from consistent need and repeat customers, whereas emerging sectors like pet services and senior care show significant growth opportunities. Analyze these factors to find the best option for you. Which Franchise Is Best for Small Business? When considering which franchise is best for small business, you should evaluate options with low startup costs and strong market demand. Look for franchises in growing sectors like fitness, food service, or home services. Established brands often provide valuable support and recognition, increasing your chances of profitability. Furthermore, assess the training and resources offered by franchisors, as ongoing support can greatly improve your operational success and overall satisfaction as a franchisee. What’s the Cheapest Franchise to Invest In? If you’re looking for the cheapest franchise to invest in, consider options like Kumon, with a low franchise fee of $2,000 and minimal startup costs. The Maids offers a competitive fee during being a leading residential cleaning franchise. Tumbles provides a budget-friendly entry into the fitness sector, and Hard Bean Coffee presents a turnkey café model. Furthermore, franchises like N Zone Sports and Five Star Painting typically require initial investments under $50,000, broadening your choices. Why Does It Only Cost $10k to Own a Chick-Fil-A Franchise? It costs only $10,000 to own a Chick-Fil-A franchise because of the company’s unique operational model. Chick-Fil-A retains ownership of the property and equipment, so franchisees don’t need to invest in real estate. Instead, they focus on managing the restaurant’s operations. This low initial fee, combined with extensive training and support, helps maintain high profitability, ensuring franchisees are motivated to succeed as they adhere to the company’s strong operational standards. Conclusion In conclusion, investing in a franchise can be a strategic move for aspiring business owners. By comprehending the benefits of franchising, selecting the right niche, and evaluating support programs, you can improve your chances of success. Consider low startup cost franchises with high profit margins and emerging industries, as you avoid common pitfalls. By following these guidelines and focusing on long-term success factors, you can build a rewarding franchise business that meets your financial goals. Image via Google Gemini This article, "Best Small Business Franchises to Invest In" was first published on Small Business Trends View the full article

The rise of renewable diesel in the U.S. market offers small business owners a significant opportunity to explore cleaner energy options and potentially enhance their bottom lines. In a recent update from the U.S. Energy Information Administration (EIA), the country has seen a robust increase in exports of renewable diesel and other biofuels, reaching nearly 50,000 barrels per day in the second half of 2025. This boom highlights a growing trend that small businesses should consider: the movement toward renewable energy sources. The surge in exports is noteworthy, with Canada receiving the bulk—over half—of the renewable diesel shipments. The Netherlands accounted for around a third of the exports, while other European destinations made up the remainder. This dynamic demonstrates not only a domestic demand for renewable energy but also an international market hungry for sustainable solutions. Small business owners can leverage this trend in various practical ways. For those in transportation, fuel retail, or logistics, incorporating renewable diesel into their operations might streamline costs and reduce carbon footprints. Additionally, businesses focused on sustainability can appeal to environmentally conscious consumers by showcasing their commitment to using renewable energy sources, potentially driving customer loyalty and attracting new clients. Another practical application lies in the manufacturing sector. Companies that rely on freight transport or have considerable energy consumption can consider partnerships with suppliers of renewable diesel, possibly reaping financial benefits from lower prices or incentives associated with sustainable practices. For those involved in technology or bioengineering fields, there are emerging opportunities to invest in or develop technologies that enhance biofuel production. While the potential benefits are clear, challenges do exist. With production levels fluctuating—exports averaged less than 35,000 barrels per day in early 2026, down from nearly 50,000—small business owners need to be cautious. Many renewable diesel producers are currently idling capacity due to uncertain blending targets under the Renewable Fuel Standard, which can lead to supply inconsistencies. Business owners must weigh the current availability and potential price volatility when considering renewable diesel for their operations. Moreover, the regulatory landscape around renewable fuels can change rapidly, meaning businesses should stay informed about any shifts that might impact their costs or operational capacity. These factors could dictate whether making a switch to renewable diesel is a sound financial decision or if waiting for the market to stabilize might serve them better. In terms of environmental impact, the burgeoning market for renewable fuels aligns with growing consumer awareness and governmental policies aimed at curbing carbon emissions. However, business owners must act responsibly; marketing claims surrounding ‘green’ initiatives must be substantiated to avoid potential backlash and reputational damage. Key takeaways from the EIA’s report include the importance of understanding exports as part of the renewable diesel consumption landscape and the need for small business owners to stay updated on market trends and regulatory changes. This is especially relevant for those looking to position themselves competitively in an increasingly sustainability-conscious world. As discussions around renewable resources continue to evolve, small business owners who adapt can find themselves not only increasing their operational efficiency but also contributing positively to an overarching goal of environmental sustainability. The landscape is shifting, and those prepared to transition toward renewable options may find themselves at the forefront of a green revolution in energy sourcing. For more detailed insights and to track developments in renewable diesel exports, visit the original EIA report at EIA.gov. Image via Google Gemini This article, "U.S. Renewable Diesel Exports Surged to Nearly 50,000 Barrels Per Day" was first published on Small Business Trends View the full article

The rise of renewable diesel in the U.S. market offers small business owners a significant opportunity to explore cleaner energy options and potentially enhance their bottom lines. In a recent update from the U.S. Energy Information Administration (EIA), the country has seen a robust increase in exports of renewable diesel and other biofuels, reaching nearly 50,000 barrels per day in the second half of 2025. This boom highlights a growing trend that small businesses should consider: the movement toward renewable energy sources. The surge in exports is noteworthy, with Canada receiving the bulk—over half—of the renewable diesel shipments. The Netherlands accounted for around a third of the exports, while other European destinations made up the remainder. This dynamic demonstrates not only a domestic demand for renewable energy but also an international market hungry for sustainable solutions. Small business owners can leverage this trend in various practical ways. For those in transportation, fuel retail, or logistics, incorporating renewable diesel into their operations might streamline costs and reduce carbon footprints. Additionally, businesses focused on sustainability can appeal to environmentally conscious consumers by showcasing their commitment to using renewable energy sources, potentially driving customer loyalty and attracting new clients. Another practical application lies in the manufacturing sector. Companies that rely on freight transport or have considerable energy consumption can consider partnerships with suppliers of renewable diesel, possibly reaping financial benefits from lower prices or incentives associated with sustainable practices. For those involved in technology or bioengineering fields, there are emerging opportunities to invest in or develop technologies that enhance biofuel production. While the potential benefits are clear, challenges do exist. With production levels fluctuating—exports averaged less than 35,000 barrels per day in early 2026, down from nearly 50,000—small business owners need to be cautious. Many renewable diesel producers are currently idling capacity due to uncertain blending targets under the Renewable Fuel Standard, which can lead to supply inconsistencies. Business owners must weigh the current availability and potential price volatility when considering renewable diesel for their operations. Moreover, the regulatory landscape around renewable fuels can change rapidly, meaning businesses should stay informed about any shifts that might impact their costs or operational capacity. These factors could dictate whether making a switch to renewable diesel is a sound financial decision or if waiting for the market to stabilize might serve them better. In terms of environmental impact, the burgeoning market for renewable fuels aligns with growing consumer awareness and governmental policies aimed at curbing carbon emissions. However, business owners must act responsibly; marketing claims surrounding ‘green’ initiatives must be substantiated to avoid potential backlash and reputational damage. Key takeaways from the EIA’s report include the importance of understanding exports as part of the renewable diesel consumption landscape and the need for small business owners to stay updated on market trends and regulatory changes. This is especially relevant for those looking to position themselves competitively in an increasingly sustainability-conscious world. As discussions around renewable resources continue to evolve, small business owners who adapt can find themselves not only increasing their operational efficiency but also contributing positively to an overarching goal of environmental sustainability. The landscape is shifting, and those prepared to transition toward renewable options may find themselves at the forefront of a green revolution in energy sourcing. For more detailed insights and to track developments in renewable diesel exports, visit the original EIA report at EIA.gov. Image via Google Gemini This article, "U.S. Renewable Diesel Exports Surged to Nearly 50,000 Barrels Per Day" was first published on Small Business Trends View the full article

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. The post open thread – May 15, 2026 appeared first on Ask a Manager. View the full article

As if college students didn’t have enough to worry about, now undergrads at Harvard University may see their A grades go up in smoke. With over 60% of Harvard students getting A’s in the mid-2025 academic year, faculty are currently weighing a proposal that would cap that to no more than 20% of the class, plus four students. (A more detailed breakdown: 66% of undergraduates earned A’s, and 84% earned an A or A-minus in the 2024–25 academic year.) “The Student Handbook recognizes an A grade as one reserved for work of ‘extraordinary distinction.’ We recommend returning to this definition,” the February 2026 proposal reads. “While any changes to grading policies may raise concerns about fostering a competitive culture, we believe that these recommendations take critical steps toward the College’s goal to re-center academics, restoring confidence in the College’s grading system, and better aligning incentives with pedagogical goals.” Just for context, less than half of the Ivy’s student body earned an A back in 2006. Also, as the administration clamped down on grade inflation during the fall 2025 semester, the number fell to 53%. “It’s kind of nutty,” Steven Levitsky, a Latin American studies professor at Harvard, told Inside Higher Ed. “We’ve completely erased the distinction between an A and A-minus,” he said, adding that the proposal is the “least bad solution.” Faculty are voting on the measure this week, with results due next Wednesday, May 20. It’s unclear whether it will pass, as students—already dealing with a weak job market and skyrocketing tuition costs (now surpassing $80,000)—are said to be furious, with some 85% opposing the cap, per the Harvard Crimson. Grade inflation isn’t anything new Of course, grade inflation at Harvard, and other U.S. colleges, isn’t anything new. It can be traced back to the Vietnam War, when professors used it to protect students from being drafted. More recently, from 1990–2020, grade point averages (GPAs) at four-year colleges increased more than 16%, according to a post by the U.S. Department of Education. It cited students’ “consumer demand” for higher grades, and the rating of professors, in driving the trend. “It’s true that grades always seem to be rising [at Harvard] . . . and has become extreme in recent years,” says a 2025 report about grading trends at Harvard from Dean of Undergraduate Education Amanda Claybaugh. “A slow rise in the early 2010s, continuous with longstanding trends, followed by a more rapid rise in the late 2010s, then an additional spike during the year of remote instruction and a flattening out after that.” As students await a decision, one thing to note: Recent attempts at Princeton University and Wellesley College to rein in runaway grade inflation failed, Bloomberg reported. View the full article

Starbucks Corporation has announced that it will lay off 300 corporate employees in the United States. The layoffs represent the third round of job cuts that the coffee chain has initiated in the last 15 months. They come as the company is in the midst of efficiency and cost-cutting measures under the leadership of CEO Brian Niccol, who assumed the role in 2024. Here’s what you need to know about the latest Starbucks layoffs. Starbucks to cut 300 corporate jobs in the U.S. On Friday, Starbucks confirmed that it was cutting 300 corporate jobs in the United States. The news was first reported by CNBC. The job cuts will not impact the majority of the company’s workforce, which consists primarily of its retail workers who are employed in the chain’s thousands of coffee shops across the globe. Instead, the job cuts will impact the company’s roughly 19,000-strong U.S. corporate workforce. Starbucks employs an additional 5,000 non-retail employees across the globe. When reached for comment, a Starbucks spokesperson told Fast Company that the layoffs consisted of “300 U.S. support roles” and that the company was reviewing its international support organization and that it expects “additional role impacts outside the U.S.” Starbucks also said that it was streamlining its real estate footprint, which includes a consolidation of U.S. regional office space. Why is Starbucks cutting workers? The layoffs announced this morning are a direct result of the retail chain’s “Back to Starbucks” strategy, which involves streamlining operations, enhancing customer experiences, and redesigning its shops to feel less soulless and more like a comfortable place to hang out and enjoy a coffee. The job cuts announced today are being made to support the streamlining operations pillar of the company’s Back to Starbucks initiative. “We are taking further action under the Back to Starbucks strategy, building on our strong business momentum and working to return the company to durable, profitable growth,” a company spokesperson said in an emailed statement. The third round of corporate layoffs to hit Starbucks Unfortunately, this is not the first time Starbucks has laid off workers since Niccol took the helm in 2024. In February 2025, Starbucks announced 1,100 layoffs while also eliminating hundreds of unfilled positions. At the time, Niccol said the cuts were designed “to create smaller, more nimble teams.” “We believe it’s a necessary change to position Starbucks for future success,” Niccol said in a memo at the time. “Our intent is to operate more efficiently, increase accountability, reduce complexity, and drive better integration.” Just seven months later, in September 2025, Starbucks announced more layoffs. These layoffs consisted of 900 non-retail job cuts. In addition, the company said it would close about 1% of its North American coffeehouses. “Our goal is for every coffeehouse to deliver a warm and welcoming space with a great atmosphere and a seat for every occasion,” the CEO wrote in a public letter at the time. “[We] identified coffeehouses where we’re unable to create the physical environment our customers and partners expect, or where we don’t see a path to financial performance, and these locations will be closed.” Starbucks sees sales and stock price growth While the layoffs under Niccol’s leadership are now doubt unpopular with the majority of Starbucks’s corporate workforce, they are part of his broader Back to Starbucks turnaround plan, and that plan does seem to be working. As CNBC reported at the time, Starbucks in April posted its second straight quarter of traffic growth at U.S. locations. That growth led to a 7.1% increase in same-store sales. Investors have also rewarded the company’s stock price recently. As of this writing, Starbucks shares (Nasdaq: SBUX) are hovering around $105. That’s a more than 26% increase since the year began. Over the past 12 months, Starbucks shares are up nearly 23%. View the full article

Chancellor wary about the ‘social climate developing there’ as relations with Donald The President hit new lowView the full article

Because the Mail app is built into all Macs, iPhones, and iPads, it becomes the default choice for many Apple users. For some, the simple interface is the biggest attraction, but that doesn't mean the Mail app is a simple piece of software. After decades of active development, Mail is full of powerful hidden features that are lurking just below the surface. These Apple Mail hacks can help you manage and organize your email—and hopefully reduce the stress that comes along with it. Disable "categories" to restore Mail's original design Credit: Khamosh Pathak Apple Mail automatically categorizes emails into categories like Primary, Transactions, Updates, and Promotions. Most of the time, Apple does a good job at this. But if you're used to the old Mail interface, shifting to these new categories can be jarring. Luckily, you can bring back the simplified interface at any time: Swipe to the end of the Category tabs to view the All Mail tab, which shows all your emails on one page. You can also disable the Categories view entirely. Tap the three dots at the top and switch to List View. On the Mac, click the three-dotted Menu button from the top toolbar and unselect Show Mail Categories. Use custom swipe gestures to build routines for clearing your inbox Credit: Khamosh Pathak Swipe gestures are a lifesaver in the Mail app. You can swipe left or right on any email to reveal quick actions like setting a reminder, marking the email as read, or archiving the email. You can swipe once to reveal all options, and follow through on that swipe to trigger the main action. Best of all, you can customize this main action, so your full swipe doesn't have to trigger Apple's default action. Go to Settings > Mail > Swipe Options. Here, you'll see Swipe Left and Swipe Right options. For each, you can choose between "Mark as Read," "Flag," "Move Message," and "Archive." If you heavily rely on a Flag and Archive method, use the left swipe gesture to Flag an email, and the right swipe gesture to Archive it. But you can configure these however you'd like. Use "Remind Me" and "Mute" to deprioritize threads that you can't respond to yet Credit: Khamosh Pathak Not all email is important—at least, not right this moment. If you want some peace while you deal with the important stuff, use the "Remind Me" feature to push off some emails into the future. When you're viewing an email, tap the Reply button, and choose the Remind Me option. Then choose the reminder time from the following: "one hour", "in the evening," "the next day," or a custom time. You can also swipe right when in the Inbox to access the Remind Me feature. Similarly, a long email thread that doesn't really concern you can get annoying. You can use the Mute feature to mute alerts from overactive threads. Press and hold an email thread from the inbox and choose the Mute option. (In the email view, you can find it under the Reply feature.) On the Mac, right-click on any email, and choose the Remind Me option. Use Filters and Flags to prioritize your important conversations Credit: Khamosh Pathak When it comes to focusing on the important emails, combining Flags with Filters can really help. The Mail app lets you flag emails based on importance, including with custom colors. Each day, you can flag important emails in the morning and then filter out the rest to focus on the crucial tasks. You'll find the Flag option under the Reply menu in any email. Then, when you're in the inbox, tap the Filter icon in the bottom-left, choose the Filtered By: button, and switch to "Flagged." Now, the only emails you'll see in your inbox will be your flagged emails. On your Mac, you'll find the Flag icon in the top toolbar. To only see emails flagged with a particular color, go to the Flagged section in the sidebar, and choose the flag you wish to filter. Use "Hide My Email" to protect your address Credit: Apple If you pay for iCloud+, you can use Hide My Email to create as many unique email aliases as you want. These aliases all forward back to your actual email address. That way, you can share the unique address with a new company, without having to expose your actual address. You can manage and create all your email addresses from Settings on your iPhone and System Settings on your Mac. Click on your name up top and go to iCloud > iCloud+ Features > Hide My Email. The easiest way to use this, though, is in the email compose window. When you're drafting an email from your iPhone, iPad, or Mac, choose the "From" button and select Hide My Email, which will quickly generate a new address to send the message from. Set up Undo Send to buy yourself time to catch mistakes Credit: Khamosh Pathak Typos in emails are an inevitability. Instead of panicking or sending a follow-up email, plan ahead using Undo Send. Go to Settings > Apps > Mail > Undo Send Delay and adjust the option to as high as 30 seconds. Now, every email you send will be delayed by 30 seconds, which gives you plenty of time to stop it from flying off. On your Mac, you'll find this option in Mail Settings > Composing > Undo Send Delay. Use these keyboard shortcuts to move faster across the Mail appOn your Mac (or iPad with a keyboard), you can move through your inbox and pending emails much faster if you embrace keyboard shortcuts. Here are a few beginner-friendly keyboard shortcuts to start with: Create a new email message: Command + N Reply to selected email: Command + R Forward selected email: Shift + Command + F Mark email as read or unread: Shift + Command + U Move selected emails to the Junk mailbox: Shift + Command + J Archive the email: Control + Command + A Use smart mailboxes to automatically sort specific types of messages into one inbox (Mac only) Credit: Apple If you use the Mail app as your default email client, you should try setting up some smart mailboxes. A smart mailbox helps you automatically sort incoming emails based on pre-configured parameters. You can set up a mailbox to receive all emails from a particular client or about a project across different mail servers. To start, go to Mail's sidebar, then click the folder icon next to "Smart Mailboxes" to create one. Give it a name, then set up conditions for filtering. For example, the first condition can filter based on email addresses, while the second can filter based on your project's keywords. Click "OK" to save it. You'll now see the new smart mailbox in the sidebar, containing only the emails based on your conditions. Use "VIPs" to never miss emails from important contactsIf you suffer from email overload, you might have turned off notifications for the Mail app a long time ago. While checking your inbox every now and then keeps you in the loop for the most part, there may be times when you need to get to an email the moment it arrives. That's where Mail's VIP feature comes in handy. When you get an email from a VIP, you'll get a notification, without having to receive alerts for other emails. (Just note: You will need to turn Mail's notifications on, but you can disable alerts for all accounts to limit notifications to VIPs.) To get started, open the Contact Card for the person in question and tap "Add to VIP." Next, go to Settings > Notifications > Mail > Customize Notifications > VIP and make sure that alerts and sounds are enabled. On your Mac, right-click a contact's name and choose Add to VIPs. Set up rules to ensure spam and unwanted emails never reach you Credit: Khamosh Pathak If you use your iCloud email address, you can set up rules for your mailbox that automatically hide emails that match certain criteria. That could be an email address you know to be a scammer, or spammy keywords that tend to appear in the subject line. For instance, you can set up a rule that automatically removes all incoming emails containing the words "crypto" or "bitcoin." To set this up, go to Settings > [Your Name] > iCloud > iCloud Mail > iCloud Mail Rules, then tap Add Rule and fill in your criteria. You don't have to move the emails to trash, either. You can also use this feature to automatically move emails to a certain mailbox, or to mark them as read. View the full article

A handful of technology companies now claim that they can track and identify users of Starlink, the satellite internet communications service operated by SpaceX, according to a spate of new documents. These services not only raise privacy questions for Starlink consumers, but also a growing number of government agencies that deploy SpaceX’s service for internet and communications networks. Sales documents, highlighted recently by the Israeli newspaper Haaretz, detail how software might be used to monitor terminals used to access the SpaceX internet service. At least two companies named by Haaretz, TechTarget and Rayzone, appear to be marketing tools that use a variety of data sources to surmise where Starlink terminals might be operating. The tools seem to be designed for government clients, per Haaretz, and aren’t designed to access or exploit any SpaceX system directly. Fast Company was also able to identify a website for a third company, Shoghi, advertising Starlink user identification services for government clients. SpaceX and a series of resellers who sell Starlink to U.S. government agencies did not respond to Fast Company’s request for comment. Rayzone, one of the companies listed in the Haaretz story, tells Fast Company that it operates out of the Israeli Ministry of Defense’s Defense Export Control Agency and that “export of our products or technologies is subject to the required governmental approvals, in addition to our own strict internal compliance procedures.” The company said it would not comment on any media reports or its capabilities, and added that its products “are designed to assist governmental agencies in addressing terrorism and criminal activity.” Of course, a range of actors use satellite internet services like Starlink, including activist groups, drug smugglers, and even military vessels, and there are plenty of reasons a government might want to purchase Starlink identification data from one of these firms. The fact that satellite terminals can potentially be identified isn’t new, but the story is a reminder that companies exist to find and catalog them at scale. But there’s a flip side, since the existence of the tools also raises questions about whether government agencies have adequately protected themselves, since they also use Starlink. “The U.S. Space Force takes the cybersecurity of our satellite communications and data networks extremely seriously,” says a spokesperson for U.S. Space Force Space Systems Command, which helps buy Starlink services for the military. “While we do not discuss specific operational security measures, threat assessments, or potential vulnerabilities due to OPSEC [operations security], we continuously monitor all integrated commercial systems to ensure they meet our rigorous security standards. We work closely with our commercial partners to identify, assess, and mitigate potential risks to our networks.” A State Department spokesperson said the agency “does not comment on alleged vulnerabilities, specific communications capabilities, or protective measures associated with systems used by our personnel.” Still, a growing number of U.S. government agencies, including the State Department, are now using Starlink, or Starshield, a military version of the service that runs on Starlink’s network. While these tools are sometimes marketed differently, they’re interconnected: A Starlink outage last year impacted Starshield, as FedScoop first reported, and also impacted Navy drone tests, Reuters later reported. Sometimes, the use of Starlink isn’t authorized: A few years ago, a Navy chief was demoted after sneaking Starlink onto a warship in order to access social media. For Sascha Meinrath, a Penn State professor who has studied Starlink’s network capacity, the existence of these firms is “unsurprising,” given that satellite imagery has been used to identify communications infrastructure in the past. “This begs the question of why Starlink is becoming the provider of choice for criminals around the globe, including everyone from Myanmar’s spam farms to paramilitary death squads in Sudan,” Meinrath tells Fast Company. “If both Starlink and, presumably, the U.S. government both know the precise locations of Starlink terminals, why are so many criminal elements able to continue using these systems with relative impunity?” View the full article

Pope Leo XIV on Thursday denounced how investments in artificial intelligence and high-tech weaponry were leading the world into a “spiral of annihilation,” as he called for peace in the Middle East and Ukraine during a visit to Europe’s largest university. Leo’s speech at Rome’s La Sapienza University marked the first time a pope has visited the campus since Pope Benedict XVI called off a planned speech there in 2008 in the face of protests from faculty and students. The American pope was warmly welcomed on Thursday, including by some of Sapienza’s newest students: Young Palestinians who arrived in Italy this week on a “humanitarian corridor” from Gaza to continue their studies at the university. The Italian government, working with Catholic organizations, has brought hundreds of Palestinians to study and receive medical care in Italy since the Israeli war against Hamas in Gaza began in 2023. Leo met some of the Gaza students during a brief greeting at the campus chapel, and again after his speech in the main lecture hall of the university, which was founded by Pope Boniface VIII in 1303. In his speech, Leo denounced how military spending had increased dramatically this year, especially in Europe, at the expense of education and healthcare, while “enriching elites who care nothing for the common good.” He called for better monitoring of how AI was being developed and used in military and civilian contexts “so that it does not absolve humans of responsibility for their choices and does not exacerbate the tragedy of conflicts.” “What is happening in Ukraine, in Gaza and the Palestinian territories, in Lebanon, and in Iran illustrates the inhuman evolution of the relationship between war and new technologies in a spiral of annihilation,” he said. The pope said education and research must move instead in the opposite direction that values life “the lives of peoples who cry out for peace and justice!” Leo has identified AI as one of the most critical matters facing humanity, especially its application in warfare and everyday life. They are themes he’s expected to explore more fully in his first encyclical, due to be released in the coming weeks. Nada Rahim Jouda, 19, was one of the Gazans who met Leo, just two days after she arrived in Italy. She was still marveling at her new life studying business science in Rome, a city that she said was “like heaven for me.” “Everything here is green and it’s not gray and troubles everywhere and miserable people in the streets,” she said. But Jouda remains concerned for the family she left behind: her mother, recovering from leukemia, and younger sisters aged 17 and 13. Over the course of the war in Gaza, the family was forced to move four times, and her mother was unable to receive care or check-ups for her cancer. “They all rely on me. I’m the only hope that they have,” she said. Associated Press religion coverage receives support through the AP’s collaboration with The Conversation US, with funding from Lilly Endowment Inc. The AP is solely responsible for this content. —Nicole Winfield and Paolo Santalucia, Associated Press View the full article

US president returns from China after summit that yielded no big deals but brought hope of more stable ties View the full article

Here is a recap of what happened in the search forums today...View the full article

We may earn a commission from links on this page. The Shortcuts app for iOS was introduced all the way back in 2018, and in the years since, more and more shortcuts have become available—both added by Apple and shared by Shortcuts users. Shortcuts, in case you've never used the app, essentially lets you put together mini apps that connect a trigger (like a time of day or a button push) with an action (like opening an app or turning off wifi). With a vast number of triggers and actions available, there are lots of potential possibilities here. The best way to explain how Shortcuts works is to give you a few examples of what it can do, and how these little connectivity tools can help you do more with your iPhone. Here are 10 picks that show off the power of Shortcuts. iPhone 17 Pro Max $1,199.00 at Apple Shop Now Shop Now $1,199.00 at Apple iPhone 17 Pro $1,099.00 at Apple Shop Now Shop Now $1,099.00 at Apple iPhone 17 $799.00 at Apple Shop Now Shop Now $799.00 at Apple iPhone Air $999.00 at Apple Shop Now Shop Now $999.00 at Apple SEE 1 MORE Extend your Action Button's capabilities If you've got an iPhone with an Action button, then you probably know you can customize what it does via the Action Button entry in iOS Settings. With the Shortcuts app, though, you can extend the Action Button's capabilities further, and set up multiple different combinations using other keys as well. Add Multi-shortcut Action Button to Shortcuts, then assign it to the Action Button. With that done, press and hold the Action Button, and tap the volume up key once, twice, or three times—each combination creates a new shortcut. Dive into the Multi-shortcut Action Button configuration page (via the three dots on its entry in the Shortcuts gallery), and you can match volume key presses to other shortcuts—playing podcasts, sending messages, or whatever you want to do. You've now got a lot more functionality from your iPhone's Action Button. Use News Report AI to get your news right in NotesWith News Report AI added to Apple Shortcuts, you've got yourself an easier and cleaner way of catching up on the day's news without having to venture on to the wilds of the web. Essentially, it turns the RSS feed(s) of your choice into separate entries in Apple Notes. You'll need to do some configuring here of the RSS feed addresses, via the three dots on the shortcut in the gallery (you can duplicate the shortcut if you need more), but then when you run it you get the latest news stories (and short AI summaries) right in Notes. Save X video clips with this shortcut There may be times when you're browsing the sprawling social media platform that is X, and you want to save a video you've come across. That's not especially easy in the X app or the X mobile site, but it's easy with the Download X Videos shortcut. Once you've added it to Shortcuts, the easiest way to use Download X Videos is to pin it to the iOS share sheet (just choose Edit Actions the next time it appears). You can then tap the share button in the X app to find Download X Videos and save clips. MusicBot offers numerous features, including easy access to mixes. Credit: Lifehacker Expand your song repertoire with MusicBotSome of the best shortcuts you can create are related to Apple Music, and MusicBot is a fine example. It offers multiple features every time you activate the shortcut, from surfacing recently added music in your library to controlling playback on AirPlay 2 devices. You can create smart mixes to rediscover tunes you've forgotten about or hear your top songs of the year so far, quickly add songs to playlists, clear your queue with a tap, and dig into your most favorite albums, for example. All of this requires some configuration, so that MusicBot knows the playlists you want to use, but it doesn't take long: You'll be asked a few questions when you first set up the shortcut, and can make edits later by tapping the three dots on the shortcut in the gallery. Save Current Location will log where you are There are all kinds of reasons why you might want to save your current location: You want to remember where you parked the car, or where the best fishing spot is, or how far you've walked on a certain day, and the Save Current Location shortcut has you covered here. Run the shortcut, and your current position on the planet is logged in an Apple Note or copied to the clipboard depending on how you set it up. It's easy and quick, and can be combined with automatic triggers (like a time of day) to make it even more useful. Low Battery Announcement will save you from a dead phone Out of the box, your iPhone has settings for warning you about a low battery and saving as much battery life as possible, but the Low Battery Announcement levels up what's possible, and gives you alerts that can be more precisely customized. Specifically, it calls on ChatGPT to let you customize both the battery warning message and the voice it's read in to tell you what's happening with your battery. Combine this with battery level triggers from the Automation tab in Shortcuts, and you're able to have your iPhone say anything you like when your battery level reaches any point you like—you can set up all the warnings you need about recharging. Shazam & Save listens for what's playing This isn't a shortcut you need to download from the web: You'll find it in the Gallery tab of the Shortcuts app. Once you've got it added, every time you launch it your iPhone will listen out for what's playing, and add the song to your Apple Music library. It's a good example of how shortcuts can expand on what iOS already offers—in this case, the Shazam-powered music identification capabilities. Having the song also added to your library means you're not to forget about it. Personalize your post-morning-alarm routine One of the automation options is stopping an alarm. Credit: Lifehacker As well as adding pre-built shortcuts, you can create your own. Tap the + (plus) button on the Library tab to build shortcuts (what you want to happen), and the + (plus) button on the Automation tab if you want the shortcut to run automatically based on a certain trigger. Shortcuts can always be run manually too. Here's one idea: Rather than just dismissing your morning alarm and that being the end of it, why not have your favorite morning playlist and directions to the office pop up automatically (so you can see how bad the traffic is)? When you create your shortcut, combine the Music > Play Music and Maps > Get Travel Time actions, filling in the specifics as prompted. You can then combine the shortcut with the Alarm > Is Stopped automation. Get a battery warning when leaving the houseYou can set up a shortcut to alert you that your iPhone battery level is low when you're leaving home—giving you the chance to take a charger with you and avoid having a dead phone on your hands in a few hours. There are a few ways to do this: For your main shortcut, combining the Get Battery Status and Show Alert actions is perhaps the simplest option (using the battery status variable as the content of the alert). That shortcut can then be connected to the Leave > Home option on the Automation tab, and customized further as needed: You can set it to only run between certain times of day, for example. Run specific actions in your car One of the other options you'll see on the Automation tab is CarPlay: It means you can have specific actions run whenever you're in your vehicle, and your iPhone has connected to a CarPlay dashboard. Again, there are lots of possibilities. One idea would be to use the Podcasts > Play Podcasts and Weather > Get Weather Forecast actions here, so that you've got your audio listening covered and know the weather conditions to expect on your drive. View the full article

U.S. President Donald The President and Chinese President Xi Jinping wrapped up critical talks on Friday, claiming important progress in stabilizing U.S.-China relations even as deep differences persist between the world’s two biggest powers on Iran, Taiwan and more. Following the trip, The President said he had not yet made a determination on whether a major U.S. sale of arms to Taiwan can move forward. Speaking to reporters as he flew back on Air Force One, The President said he’d not decided on the sale, but he added, “I will make a determination.” The President’s Republican administration has authorized the sale but it has yet to move forward. China opposes the deal and has suggested that Washington’s relationship with the self-governing island is the key factor in China-U.S. relations. The President said Xi told him that he was opposed to Taiwan’s independence. “I heard him out,” The President said. “I didn’t make a comment.” The President also said he raised a potential three-way nuclear deal among the U.S., Russia and China. He wants each of the three countries to sign a pact that would cap the number of nuclear warheads in its arsenal. China has previously been cool to entering such a pact. Beijing’s arsenal, according to Pentagon estimates, exceeds more than 600 operational nuclear warheads and is far from parity with the U.S. and Russia, which each are estimated to have more than 5,000 nuclear warheads. But The President suggested Xi was receptive to the idea. “I got a very a positive response,” The President said. “This is the beginning.” The last nuclear arms pact, known as the New START treaty, between Russia and the United States expired in February, removing any caps on the two largest atomic arsenals for the first time in more than a half-century. As the treaty was set to expire, The President rejected a call by Russia to extend the two-country deal for another year and called for “a new, improved, and modernized” deal that includes China. The Pentagon estimates China will have more than 1,000 operational nuclear warheads by 2030. Xi welcomed The President at his official residence, Zhongnanhai, on Friday for their final engagement of the summit before the U.S. leader’s return to Washington. The leaders took a short walk through the grounds that feature ancient trees and Chinese roses, and they strolled through a covered passageway with green columns and archways painted with birds and traditional Chinese mountain scenes. Over tea and lunch, The President and Xi — with top aides and translators in tow — huddled for nearly three hours of talks before the U.S. leader completed his three-day visit to China. “It’s been really a great couple of days,” The President told reporters. Xi, for his part, called it a “milestone” visit. “We have established a new bilateral relationship, or rather a constructive, strategic, stable relationship,” he said. But the optimistic outlook collides with some difficult truths about the thorniest issues between the two superpowers. Beijing has shown little public interest in U.S. entreaties to get more involved in solving the conflict in Iran, even though The President said in an interview with Fox News’ Sean Hannity that Xi had in their conversations offered to help. In recent weeks, the U.S. State Department has accused Chinese firms of providing satellite imagery to the Iranian government and the Treasury Department has moved to target Chinese oil refineries accused of buying oil from Tehran, as well as shippers of the oil. And the White House believes China can still do more to stem the flow of Chinese-made precursor chemicals into Mexico used to make illicit fentanyl that has wreaked havoc on many U.S. communities. Xi, meanwhile, warned The President during private talks that their differences on the self-ruled island of Taiwan, if handled poorly, could hurtle the world’s dominant powers toward “clashes and even conflicts,” according to Chinese government officials. The President appeared impressed by the bucolic grounds, remarking the roses were the most beautiful he had ever seen. Xi promised to send him some rose seeds. The compound is wrapped around two artificial lakes that had been built for the pleasure of emperors. Zhongnanhai is often compared to the White House, the Kremlin or South Korea’s Blue House. But unlike the other presidential residences, Zhongnanhai does not serve as the main venue for diplomatic visits. The invitation appeared to be an attempt by Xi to extend a personal touch to a U.S. leader who appreciates big gestures. “I think he’s a warm person, actually. But he’s all business,” The President said of Xi in the Fox News interview. “There’s no games.” The Chinese government also bid farewell to The President with great pomp. Chinese Foreign Minister Wang Yi saw a smiling The President off at the airport. And schoolchildren dressed in Air Force One’s light blue and white colors waved American and Chinese flags in a coordinated movement as the U.S. president arrived to board the plane. Taiwan remains the most important issue for China Xi’s sharp language on Taiwan loomed large over the visit, with Chinese government officials amplifying that differences on the self-ruled island pose the biggest risk to U.S.-Chinese relations. But Secretary of State Marco Rubio told NBC News that U.S. policy toward Taiwan was “unchanged” and cautioned that it would be “a terrible mistake” for China to try to take Taiwan by force. He also framed Xi’s comments as standard practice. “They always raise it on their side. We always make clear our position, and we move on to the other topics,” said Rubio, who was among senior aides to join The President for the talks. China in recent weeks has sought to put more focus on its view that Taiwan sits at the “core” of its interests and is key to ensuring a stable relationship with the U.S. The President at moments has shown ambivalence toward Taiwan, raising speculation that he could be open to loosening ties with Taipei. The President has demanded Taiwan increase defense spending, and in December, the White House announced an $11 billion weapons package for Taiwan, the largest ever to the island democracy. But the U.S. has yet to begin fulfilling the arms sales, and The President had said he expected to discuss the matter with Xi in Beijing. He’s also groused that Taiwan “stole” America’s semiconductor business and called on Taiwan to pay the U.S. for protection. China wants the Strait of Hormuz opened The leaders agreed that the Strait of Hormuz — effectively closed since the start of the Iran conflict — needs to be reopened to support global energy demands About 20% of the world’s oil flowed through the strait before the war started on Feb. 28. “We feel very similar about (how) we want it to end,” the president said with Xi at this side. “We don’t want them to have a nuclear weapon.” White House officials say Xi was also opposed to any implementation of tolls on vessels crossing the strait and expressed interest in China potentially purchasing U.S. oil to reduce Chinese dependence on Gulf oil in the future. The President earlier this week had downplayed the importance of talks with Xi on the 11-week-old Iran war that has led to surging energy prices and threatens to plunge the global economy into recession if the conflict does not conclude soon. Will The President announce any major business deals? The White House, ahead of the visit, insisted that The President wouldn’t be making the trip without an eye toward securing results before he leaves, suggesting there could be announcements coming on trade. The President says some “fantastic trade deals” had been struck during the visit, but did not offer further details. The U.S. side had been hoping to nail down Chinese commitments to buy U.S. soybeans and beef. The President told Fox News that Xi had indicated a commitment for China to buy 200 Boeing jets from the U.S. Mistreanu reported from Bangkok. Associated Press writers Huizhong Wu in Bangkok, Darlene Superville and Josh Boak in Washington contributed to this report. —Aamer Madhani, Will Weissert and Simina Mistreanu, Associated Press View the full article

With its AI credit limits officially up and running, design software maker Figma has just notched another successful quarter under its belt. The company reported $333.4 million in revenue for quarter one—a 46% increase year-over-year (YOY). The boost follows 40% and 38% revenue growth YOY during the two previous quarters. Figma attributes its improving performance, in large part, to its AI-powered tools. “Our outperformance in quarter one was fueled by stronger than expected seat expansion across entire organizations, driven by design’s growing importance and adoption of our AI products including Figma Make, MCP, and Figma Weave,” Figma CFO Praveer Melwani said in a statement. Figma increased its full-year 2026 revenue outlook by $55 million, to a range of $1.422 billion and $1.428 billion. If met, revenue would grow 35% YOY. In the nearer future, the company expects second quarter revenue to reach $348 million to $350 million—a 40% increase on average. In premarket trading on Friday morning, shares of Figma Inc (NYSE: FIG) were up over 9% to $22, their highest point since March. The stock is still significantly down from last July’s IPO, when it opened at $85 per share. Are credit limits the future of AI monetization? Figma uses AI credits to track and monetize tool usage. In March, the company put caps in place, enforcing credit limits for all “seats,” which determine which products and features Figma users have access to. According to Figma, it’s paying off so far. The company reports that over 75% of its “org and enterprise” customers chose to purchase more AI credits after exceeding their limits in April. As of the end of the month, 95% of those users were still active on the platform, Figma said. “With full seat AI credit limits now live, growing AI usage and adoption now translates into revenue, a key monetization milestone,” Melwani said in a post-earnings call. “Importantly, the service area for credit consumption continues to expand.” View the full article

As the preeminent internet encyclopedia, Wikipedia is known for having articles on every topic under the sun. From the commonplace to the esoteric, if it’s at all noteworthy in the grand scheme of the universe, it’ll have its own Wikipedia entry. But what about everything that never happened? Meet Halupedia, a new online encyclopedia dedicated to “topics that have received insufficient attention in mainstream reference works,” as the site’s homepage reads. In other words, every entry on Halupedia is entirely invented—or rather, hallucinated—by AI. No matter what you’re looking for on Halupedia, there will be an entry for it. Visitors to the site can press the “Stumble” button to access a random article or enter their own search terms. If it’s the first time a term has been entered in the site, it will generate a list of possible entries consistent with the lore already established on Halupedia, all in the site’s faux-historical style. (A search for Fast Company, for example, offers articles with titles like “The Rushed Reading Society,” “The 1903 Procrastination Panic,” and “A Study of Sloth in the Ottoman Bureaucracy.”) Each entry is also full of hyperlinks to other pages, equally hallucinated and equally inane. The result is an infinite rabbit hole of interconnected articles, each more bizarre than the last. Halupedia’s unserious origin story Halupedia was created by software developer Bartłomiej Strama, who confessed in a Reddit comment that the site came about after a drunk night with a friend. In the week since launch, he says Halupedia has amassed more than 150,000 users. Beyond indulging in silly alternate histories, what’s the point of using Halupedia? Strama hinted at one larger purpose in a reply to a donor on his Buy Me a Coffee page: “Your contribution towards polluting LLM training data will surely benefit society!” he wrote. Strama has also created a Discord server and a subreddit for Halupedia users. In a post introducing the subreddit, he describes his project as “the only wiki where AI hallucinations are the entire point.” He went on to encourage users to share their discoveries in the depths of Halupedia, discuss prompt strategies, and draw connections between articles to “connect the bizarre cinematic universe the AI is accidentally building.” “The best part is the write-forward consistency. If an article casually drops a link to ‘The 1994 Goblin Treaty,’ that event becomes absolute canon. Click it, and the AI is immediately forced to generate the historically accurate lore of said goblins,” Strama wrote. “Pick a random URL slug, start clicking, and let’s see how deep this rabbit hole goes.” The dark side of infinity Halupedia’s articles could be about anything, so what are users filling the infinite encyclopedia with? As is often the case with online sandboxes, the site is quickly skewing toward political extremes, and even hate speech and racism. A peek at the site’s “Top Folios” section shows the most popular articles at any given moment, and they’re dominated by topics that cross the line from dark humor into unabashed or dangerous bigotry. As of this article’s publication, the top three entries are titled “Kirk Did 9 11,” “Gas the Jews,” and “Charlie Kirk.” None of those articles are actually about their real-world counterparts—but their existence and popularity on Halupedia don’t bode well for the site’s future. Halupedia does have some light moderation in place. Articles with offensive terms in their titles are flagged by moderators, removed from the site, and “will not be regenerated by Halupedia,” according to the message that pops up when a user tries to access a removed entry. “We keep the encyclopedia maximally absurd but draw the line at hate speech, slurs, incitement, and keyword-spam.” But the offending pages are still visible in the site’s sidebar, drawing concerns that the site isn’t committed to staying ahead of potential controversies. Halupedia’s hallucinations could be dreams, nightmares, or anything in between—and it’s up to the internet to decide. View the full article

Markets price in greater chance of US interest rate rises after worse than expected data releases this weekView the full article

Enhancing customer service is vital for any business aiming to thrive in a competitive market. By focusing on five proven strategies, you can markedly improve how you connect with customers. These strategies include strengthening your service skills, analyzing every customer interaction, and personalizing experiences. You’ll additionally want to define your service standards and integrate technology effectively. Finally, providing feedback channels is fundamental. Implementing these strategies can transform your customer relationships, but there’s more to explore. Key Takeaways Strengthen customer service skills through empathy, clear communication, and active listening to enhance customer relationships and resolve issues effectively. Map customer touchpoints to identify improvement areas, ensuring consistent and personalized interactions that boost brand perception and customer loyalty. Regularly train staff to keep skills sharp, define clear service standards, and adapt strategies based on customer needs and feedback. Implement technology, such as CRM systems and AI chatbots, to streamline support processes and enhance the customer service experience. Establish accessible feedback channels, using surveys and NPS assessments, to gather insights and demonstrate responsiveness to customer concerns. Strengthen Your Customer Service Skills In today’s competitive market, strong customer service skills are fundamental for anyone looking to succeed in this field. One key skill is empathy. By truly recognizing your customers’ concerns, you can address their needs effectively, which amplifies satisfaction and builds loyalty. Clear communication plays a significant role here; when customers grasp the information you provide, it helps resolve issues swiftly. Continuous training is imperative to keep your skills sharp and up-to-date with best practices, enabling you to handle diverse customer situations more adeptly. Active listening is another critical component; it allows you to fully perceive customer concerns, nurturing trust and rapport. Furthermore, personalizing interactions makes customers feel valued and acknowledged, increasing the likelihood of repeat business. Focusing on these strategies will empower you to strengthen your customer service skills, ensuring you meet and exceed expectations in this demanding environment. Look at Every Touchpoint Every customer interaction counts, and overlooking any touchpoint can lead to missed opportunities for enhancing customer satisfaction and loyalty. Each email, phone call, or social media message contributes to the overall perception of your brand, so it’s vital to maintain consistent service quality across all channels. By mapping out customer touchpoints, you can pinpoint areas needing improvement, addressing bottlenecks that might disrupt the customer experience. Anticipating potential friction points can greatly reduce negative experiences, as 88% of customers are less likely to return after a bad service encounter. Consistent and personalized interactions are important; 58% of consumers are willing to pay more for a great customer experience. Finally, monitoring customer touchpoints through feedback mechanisms provides valuable insights, enabling you to continuously refine your customer service strategies and cultivate stronger relationships that drive brand loyalty. Improve Your Customer Interactions Improving customer interactions is a fundamental aspect of improving overall customer experience and satisfaction. To effectively enhance your customer interactions, start by actively listening to customer concerns. This cultivates better relationships and allows you to provide customized solutions, which ultimately results in increased satisfaction and loyalty. Personalizing interactions, such as addressing customers by name and grasping their history, can greatly improve their experience, making them feel valued. Additionally, consistent follow-up after interactions shows your commitment to service and can increase the likelihood of repeat business. Keep in mind that clear communication is key; it guarantees customers fully grasp the information provided, reducing frustration. Finally, demonstrating empathy by acknowledging customer feelings is essential for resolving issues effectively. By implementing these strategies, you can improve customer service and create a more positive experience for your customers, leading to long-term success for your business. Enhance Your Customer Service Strategy A robust customer service strategy is essential for any business aiming to improve its interactions with clients. To boost your strategy, start by defining clear service standards that align your team’s efforts, ensuring consistency across all customer interactions. Integrating technology, like CRM systems and AI chatbots, can streamline support processes and personalize experiences, which greatly influences what makes a good customer experience. Regular training for your representatives promotes continuous learning, allowing them to effectively address diverse customer needs. Setting SMART goals for your customer service initiatives enables you to measure progress and adapt strategies based on performance metrics. This approach ultimately drives better customer experiences and cultivates loyalty. Give Your Customers a Way to Provide Feedback When you give your customers a way to provide feedback, you not only gather valuable insights but also cultivate a sense of involvement in your business. Accessible channels like surveys, email forms, or social media encourage about 85% of customers to share their thoughts when prompted. Utilizing Customer Satisfaction Surveys (CSAT) helps you collect quantitative data on service effectiveness, allowing for targeted improvements. Implementing Net Promoter Score (NPS) assessments measures customer loyalty, providing a clear picture of how your brand is perceived. Regular follow-ups with customers after interactions reinforce your commitment to service and demonstrate responsiveness, which can greatly improve loyalty and retention. Furthermore, anonymously collecting feedback through suggestion boxes or online platforms can uncover insights that lead to better service delivery. Frequently Asked Questions What Are the Strategies to Improve Customer Service? To improve customer service, you should implement omnichannel support, allowing customers to engage across various platforms. Proactively reach out to customers before issues arise, enhancing satisfaction. Regularly collect feedback through surveys and act on it to demonstrate responsiveness. Invest in ongoing training for your representatives to cultivate a customer-centric culture. Finally, utilize technology like AI chatbots for routine inquiries, freeing up agents to handle more complex issues and improving overall service quality. What Are the 7 R’s of Customer Service? The 7 R’s of customer service are crucial for effective interactions. First, Recognize customer needs, establishing trust. Next, Respond quickly to inquiries, enhancing the likelihood of repeat business. Then, Resolve issues efficiently, leading to greater satisfaction. Reassure customers about their choices, increasing their willingness to pay for better experiences. Finally, Retain customers through follow-ups and personalized interactions, as keeping existing customers is notably more cost-effective than acquiring new ones. What Are the 4 P’s That Improve Customer Service? To improve customer service, focus on the four P’s: People, Processes, Product, and Performance. Train your representatives continuously to elevate their skills, ensuring they’re engaged and effective. Streamline processes to reduce wait times, meeting customer expectations for quick responses. Equip your team with in-depth product knowledge, so they can exceed customer expectations. Finally, track key performance indicators like CSAT and NPS to identify improvement areas and align strategies with customer needs. What Are the 5 R’s of Customer Service? The 5 R’s of customer service are Recognition, Respect, Responsiveness, Resolution, and Relationship. You should recognize customers by name and understand their history, nurturing loyalty. Treat them with respect, valuing their time for positive experiences. Be responsive, as most customers expect quick answers to inquiries. Resolve issues effectively to boost loyalty, and build ongoing relationships to increase customer lifetime value. These elements together create an all-encompassing framework for improving customer interactions. Conclusion In summary, implementing these five strategies can greatly improve your customer service. By strengthening your skills, analyzing touchpoints, improving interactions, refining your strategy, and providing feedback channels, you create a more effective and responsive service environment. This approach not merely meets customer expectations but additionally nurtures loyalty and encourages ongoing improvement. By committing to these practices, you position your business for success in a competitive environment, ensuring that customer satisfaction remains a top priority. Image via Google Gemini and ArtSmart This article, "5 Proven Strategies to Enhance Customer Service" was first published on Small Business Trends View the full article

Enhancing customer service is vital for any business aiming to thrive in a competitive market. By focusing on five proven strategies, you can markedly improve how you connect with customers. These strategies include strengthening your service skills, analyzing every customer interaction, and personalizing experiences. You’ll additionally want to define your service standards and integrate technology effectively. Finally, providing feedback channels is fundamental. Implementing these strategies can transform your customer relationships, but there’s more to explore. Key Takeaways Strengthen customer service skills through empathy, clear communication, and active listening to enhance customer relationships and resolve issues effectively. Map customer touchpoints to identify improvement areas, ensuring consistent and personalized interactions that boost brand perception and customer loyalty. Regularly train staff to keep skills sharp, define clear service standards, and adapt strategies based on customer needs and feedback. Implement technology, such as CRM systems and AI chatbots, to streamline support processes and enhance the customer service experience. Establish accessible feedback channels, using surveys and NPS assessments, to gather insights and demonstrate responsiveness to customer concerns. Strengthen Your Customer Service Skills In today’s competitive market, strong customer service skills are fundamental for anyone looking to succeed in this field. One key skill is empathy. By truly recognizing your customers’ concerns, you can address their needs effectively, which amplifies satisfaction and builds loyalty. Clear communication plays a significant role here; when customers grasp the information you provide, it helps resolve issues swiftly. Continuous training is imperative to keep your skills sharp and up-to-date with best practices, enabling you to handle diverse customer situations more adeptly. Active listening is another critical component; it allows you to fully perceive customer concerns, nurturing trust and rapport. Furthermore, personalizing interactions makes customers feel valued and acknowledged, increasing the likelihood of repeat business. Focusing on these strategies will empower you to strengthen your customer service skills, ensuring you meet and exceed expectations in this demanding environment. Look at Every Touchpoint Every customer interaction counts, and overlooking any touchpoint can lead to missed opportunities for enhancing customer satisfaction and loyalty. Each email, phone call, or social media message contributes to the overall perception of your brand, so it’s vital to maintain consistent service quality across all channels. By mapping out customer touchpoints, you can pinpoint areas needing improvement, addressing bottlenecks that might disrupt the customer experience. Anticipating potential friction points can greatly reduce negative experiences, as 88% of customers are less likely to return after a bad service encounter. Consistent and personalized interactions are important; 58% of consumers are willing to pay more for a great customer experience. Finally, monitoring customer touchpoints through feedback mechanisms provides valuable insights, enabling you to continuously refine your customer service strategies and cultivate stronger relationships that drive brand loyalty. Improve Your Customer Interactions Improving customer interactions is a fundamental aspect of improving overall customer experience and satisfaction. To effectively enhance your customer interactions, start by actively listening to customer concerns. This cultivates better relationships and allows you to provide customized solutions, which ultimately results in increased satisfaction and loyalty. Personalizing interactions, such as addressing customers by name and grasping their history, can greatly improve their experience, making them feel valued. Additionally, consistent follow-up after interactions shows your commitment to service and can increase the likelihood of repeat business. Keep in mind that clear communication is key; it guarantees customers fully grasp the information provided, reducing frustration. Finally, demonstrating empathy by acknowledging customer feelings is essential for resolving issues effectively. By implementing these strategies, you can improve customer service and create a more positive experience for your customers, leading to long-term success for your business. Enhance Your Customer Service Strategy A robust customer service strategy is essential for any business aiming to improve its interactions with clients. To boost your strategy, start by defining clear service standards that align your team’s efforts, ensuring consistency across all customer interactions. Integrating technology, like CRM systems and AI chatbots, can streamline support processes and personalize experiences, which greatly influences what makes a good customer experience. Regular training for your representatives promotes continuous learning, allowing them to effectively address diverse customer needs. Setting SMART goals for your customer service initiatives enables you to measure progress and adapt strategies based on performance metrics. This approach ultimately drives better customer experiences and cultivates loyalty. Give Your Customers a Way to Provide Feedback When you give your customers a way to provide feedback, you not only gather valuable insights but also cultivate a sense of involvement in your business. Accessible channels like surveys, email forms, or social media encourage about 85% of customers to share their thoughts when prompted. Utilizing Customer Satisfaction Surveys (CSAT) helps you collect quantitative data on service effectiveness, allowing for targeted improvements. Implementing Net Promoter Score (NPS) assessments measures customer loyalty, providing a clear picture of how your brand is perceived. Regular follow-ups with customers after interactions reinforce your commitment to service and demonstrate responsiveness, which can greatly improve loyalty and retention. Furthermore, anonymously collecting feedback through suggestion boxes or online platforms can uncover insights that lead to better service delivery. Frequently Asked Questions What Are the Strategies to Improve Customer Service? To improve customer service, you should implement omnichannel support, allowing customers to engage across various platforms. Proactively reach out to customers before issues arise, enhancing satisfaction. Regularly collect feedback through surveys and act on it to demonstrate responsiveness. Invest in ongoing training for your representatives to cultivate a customer-centric culture. Finally, utilize technology like AI chatbots for routine inquiries, freeing up agents to handle more complex issues and improving overall service quality. What Are the 7 R’s of Customer Service? The 7 R’s of customer service are crucial for effective interactions. First, Recognize customer needs, establishing trust. Next, Respond quickly to inquiries, enhancing the likelihood of repeat business. Then, Resolve issues efficiently, leading to greater satisfaction. Reassure customers about their choices, increasing their willingness to pay for better experiences. Finally, Retain customers through follow-ups and personalized interactions, as keeping existing customers is notably more cost-effective than acquiring new ones. What Are the 4 P’s That Improve Customer Service? To improve customer service, focus on the four P’s: People, Processes, Product, and Performance. Train your representatives continuously to elevate their skills, ensuring they’re engaged and effective. Streamline processes to reduce wait times, meeting customer expectations for quick responses. Equip your team with in-depth product knowledge, so they can exceed customer expectations. Finally, track key performance indicators like CSAT and NPS to identify improvement areas and align strategies with customer needs. What Are the 5 R’s of Customer Service? The 5 R’s of customer service are Recognition, Respect, Responsiveness, Resolution, and Relationship. You should recognize customers by name and understand their history, nurturing loyalty. Treat them with respect, valuing their time for positive experiences. Be responsive, as most customers expect quick answers to inquiries. Resolve issues effectively to boost loyalty, and build ongoing relationships to increase customer lifetime value. These elements together create an all-encompassing framework for improving customer interactions. Conclusion In summary, implementing these five strategies can greatly improve your customer service. By strengthening your skills, analyzing touchpoints, improving interactions, refining your strategy, and providing feedback channels, you create a more effective and responsive service environment. This approach not merely meets customer expectations but additionally nurtures loyalty and encourages ongoing improvement. By committing to these practices, you position your business for success in a competitive environment, ensuring that customer satisfaction remains a top priority. Image via Google Gemini and ArtSmart This article, "5 Proven Strategies to Enhance Customer Service" was first published on Small Business Trends View the full article