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Prime minister accused of failing to engage effectively with the appointment processView the full article

The ancient world understood that leaders who act without self-knowledge create chaos. Consider that at the entrance to the Oracle of Delphi was the following inscription: “Know thyself.” Socrates further imbued meaning into this tenet by declaring that his wisdom came from knowing that he knew nothing. Later, Stoics like Marcus Aurelius argued that self-knowledge meant acknowledging what was actually within your control. The throughline across millennia is clear: cultivating inner clarity helps us navigate external uncertainty. But here’s what the ancients also understood: self-knowledge isn’t a solitary pursuit. We come to know ourselves through relationships, and we can only meet others as deeply as we’ve met ourselves. The leader who hasn’t examined their own fears, assumptions, and blind spots will inevitably project those shadows onto their teams. Inner work enables outer connection. This ancient wisdom has never been more urgent. Here’s an irony worth sitting with: the more AI dominates our workplaces, the more desperately we crave authentic human connection. As leaders scramble to implement the latest automation tools, the real competitive advantage is hiding in plain sight—and it has nothing to do with technology. I call it “Inside Out” leadership, and it’s becoming the secret weapon for organizations serious about attracting and keeping top talent. What does this look like in practice? A few years ago, a CIO at a global law firm hired me to help his executive leadership team normalize curiosity. I was impressed. It’s not every day that a high-powered law firm wants to invest in helping its team pause, in order to make questions feel more like the catalyst for innovation, instead of cause for getting your wrist slapped. This CIO was exhibiting Inside Out leadership: he had done his own inner work first, which gave him the clarity and courage to create conditions for his team to do the same. The two dimensions of inside out work Inside Out leadership operates on two critical dimensions. First, it’s about how leaders show up—embracing vulnerability, practicing continuous self-inquiry, and reflecting that openness outward to their teams. Second, it’s about creating environments where employees feel not just permitted but encouraged to bring their whole selves to work. This isn’t soft, feel-good leadership fluff. It’s strategic infrastructure for the AI era—and the numbers bear this out. Gallup research reveals that disengaged employees cost organizations 18% of their annual salary in lost productivity. Meanwhile, McKinsey found that companies in the top quartile for employee experience report 25% higher profitability than their peers. The connection between inner work and bottom-line results isn’t philosophical; it’s mathematical. As routine tasks get automated, the uniquely human abilities to connect, empathize, and collaborate become your organization’s most valuable—and irreplaceable—assets. Leaders who ignore this reality aren’t just missing an opportunity; they’re hemorrhaging resources. Workplace wellness studies show that burnout alone costs U.S. employers approximately $300 billion annually. Inside Out leadership isn’t a wellness perk to offer when budgets allow—it’s economic infrastructure that organizations can’t afford to neglect. Three pillars that make it work People: Authenticity as strategy. Start team meetings with a “Life Update” round where people share one personal highlight from their week. Create “Story Circles” where team members share pivotal moments from their journeys. These aren’t time-wasters; they’re trust-builders that compound over time. Process: The power of play. One of the most counterintuitive aspects of Inside Out work is its emphasis on play. Transform brainstorming sessions into “Solution Safaris” where teams physically move around the office collecting and building on ideas. Use improvisation exercises to kick off strategy meetings. Play naturally encourages negotiation, collaboration, and curiosity—skills that are increasingly valuable as AI handles the routine. Place: The premium of presence. In our increasingly virtual world, face-to-face interaction has become a luxury good. Smart organizations leverage this scarcity by making in-person events premium experiences. Design “No-Tech Tuesdays” where certain meetings go device-free. Institute “Walking One-on-Ones” that take conversations outside traditional office settings. These aren’t perks—they’re competitive differentiators. The path forward Start small. Pick one team as your pilot group. Document both quantitative metrics (engagement scores, retention rates) and qualitative feedback. Identify “Inside Out Champions” who can help spread these practices throughout your organization. The organizations that will thrive in the AI era won’t be those with the most advanced technology. They’ll be those that best combine technological capabilities with deeply human connections. Inside Out leadership isn’t just a philosophy—it’s a blueprint for building organizations that can attract, retain, and inspire the best talent in an increasingly automated world. The future belongs to leaders brave enough to work from the inside out. View the full article

The number of homes with default notices, scheduled auctions or bank repossessions last month was down from January but up 20% from a year ago. View the full article

Middle East conflict boosts Vladimir Putin’s war chest as tankers carrying Russian oil head to IndiaView the full article

SAP SE has recently announced an overhaul of its Services and Support portfolio, aimed particularly at small businesses seeking a more effective way to leverage technology in an unpredictable market. With a new tiered engagement model, SAP aims to alleviate some of the challenges growing organizations face, offering structures that enhance speed, flexibility, and transparency in their digital transformation journeys. The updated portfolio consists of three distinct tiers: the Foundational Success Plan, Advanced Success Plan, and Max Success Plan. This segmentation is designed to provide measurable results and consistent ongoing experiences for businesses of various sizes and needs. As small businesses navigate these changing landscapes, these tiers offer customizable options for support, allowing owners to select the level of guidance best suited to their specific circumstances. The Foundational Success Plan is particularly beneficial for small businesses. It includes essential onboarding and support services at no extra cost, making it an attractive option for those concerned about budgets. With features like curated content, learning resources, and preventive mission-critical support, this plan helps ensure that small businesses can operate smoothly and efficiently. This initial level of support is designed to help organizations maximize the value they derive from their SAP Business Suite investments. For those requiring a bit more than the basics, the Advanced Success Plan introduces advanced features, such as AI-assisted guidance and proactive risk detection. This level of support aids small businesses in optimizing processes and deploying new functionalities—crucial capabilities for maintaining competitiveness in fast-paced markets. Enhanced service-level agreements further ensure that the business stays aligned with its operational objectives. The Max Success Plan targets more complex needs. Suited for small businesses undergoing significant transformations, this tier offers unparalleled access to resources. Along with all the benefits of the Advanced Success Plan, it includes dedicated success plan managers who can guide organizations through modernization efforts. This essentially transforms SAP into a strategic partner in the business’s growth and innovation strategies, helping owners navigate the nuances of implementing advanced technologies like AI. In highlighting these advancements, Thomas Saueressig, a member of SAP’s Executive Board, noted, “Our evolved SAP Services and Support portfolio is designed to help customers operate with ease and apply AI to drive business efficiency.” He emphasizes that this unified engagement model enables businesses to continuously incorporate innovations, ensuring a solid return on investment throughout their entire growth journey. Small business owners may want to weigh the benefits against potential challenges, such as the resource investment required to optimize these offerings fully. While SAP’s plans promise substantial support and guidance, the effectiveness largely hinges on how actively businesses engage with the resources provided. Utilizing features like AI-assisted tools means that organizations must work to integrate these technologies into daily operations—a step that may require additional staff training or adjustments in existing processes. Moreover, the evolution of the SAP Services and Support portfolio positions it as a more accessible option for small businesses aiming for strategic partnerships without overwhelming them financially. However, owners should consider which tier aligns best with their immediate and long-term needs, as well as their capacity to utilize the advanced services available. The newly structured SAP Services and Support portfolio signifies a crucial opportunity for small businesses to adopt innovative technologies and practices without feeling encumbered. By providing tailored engagement levels, SAP enables organizations to tackle transformation challenges effectively, allowing them to focus on growth and operational efficiency. As SAP emphasizes commitment to customer success amid rapidly changing business environments, it appears to be a robust partner for small business owners navigating the complexities of today’s markets. For deeper insights into how these offerings can benefit small businesses, SAP has included a detailed blog post titled “Orchestrating Continuous Transformation for Stronger Business Outcomes,” which can be accessed at SAP News. Image via Google Gemini This article, "SAP Unveils Enhanced Services Model to Boost Business Transformation" was first published on Small Business Trends View the full article

When Kevin Ketels bought an electric 2026 Chevrolet Blazer last year, he wasn’t thinking about the cost of gas. He just thought EVs were better and “wanted to be part of the future.” Now that the Iran war is spiking prices at the pump, the Detroit man is happy he is no longer filling up his 11-year-old gas-powered SUV. “Electricity can go up, but it won’t go up nearly as much as gas will and it won’t go up nearly as fast, either,” said Ketels, 55, an assistant professor of global supply chain management at Wayne State University. Experts say prolonged high gas prices may drive some EV interest and sales, especially if drivers assume their electricity prices won’t be affected by the crises. But many factors influence consumer EV purchases — and electricity rates. Are EV owners truly insulated from price hikes? Drivers of gas-powered vehicles are much more vulnerable to fluctuating prices that result from global conflict than those who charge their cars. The national average for a gallon of regular gas this week was $3.57, up from $2.94 a month ago, according to AAA. Meanwhile, “residential electricity prices are regulated and are much less volatile than gasoline prices,” said University of California, Davis economics professor Erich Muehlegger. “As a result, EV owners are largely unaffected by oil price shocks.” But experts say electricity prices have been increasing nationally for a variety of reasons, including surging power demand from new data centers. “This is an inflationary event,” Holt Edwards, principal in Bracewell’s Policy Resolution Group, said of the war. “Is this the driver in electricity prices? I think probably not. But it’s certainly a contributing factor.” To what extent oil and gas conflicts could translate to the electricity sector is yet to be seen. What about how different grids are powered? When it comes to the electricity an EV owner is tapping, much of the cost depends on which sources of electricity are in a local grid’s power mix, experts say. Because regulators set residential electricity prices annually, most households are sheltered from month-to-month changes in natural gas costs. Though experts say higher natural gas prices can increase the cost of generating electricity, natural gas prices haven’t risen as quickly or as much as oil prices have recently. Those are just two of many energy sources — including coal, nuclear and renewables — that power the electric grid. “The energy component varies depending on the energy you’re using and the price of the energy that you’re using to generate electricity,” said Pierpaolo Cazzola, an energy expert at Columbia University’s Center on Global Energy Policy. “What happens is that in the U.S., the variation of the price of the energy component is smaller than it is elsewhere.” The experts said persistent war could affect electricity bills in the future. And that is all the more reason for countries to transition to clean power, they said. “Clean power and electrification combined is what provides the most security,” said Euan Graham, an analyst at energy think tank Ember. Michael B. Klein, a 56-year-old software developer in Evanston, Illinois, has driven EVs for the past eight years to save on fuel costs and because of environmental concerns. Every time electrical grid efficiency improves — especially as renewables are added — “I get that benefit no matter what,” said Klein, who drives a Chevy Bolt. “They can improve the efficiency of gas engines, but you have to get a new car in order to reap the benefit of that.” So will EV demand rise? Several experts say high gasoline prices are a strong driver of EV sales, particularly if high prices persist. Drivers also consider more gasoline-efficient hybrid vehicles during these times. Car-shopping resource Edmunds analyzed consumer shopping data for the week starting March 2, after the Iran war had begun. They found that interest in hybrids, plug-in hybrids and battery EVs accounted for 22.4% of all vehicle research activity on their site that week, up from 20.7% the previous week. Analysts also looked back at the last major nationwide fuel price surges in 2022, and they saw that consideration of electrified vehicles rose sharply then, too. But whether this means more EV purchases depends on whether buyers expect to save not just now but in the future, experts say. Adding to the complexity: A sudden increase in EV demand could drive up prices, Graham said. “I think the real step change would be in whether this causes governments to shift tax, tariff policies around EVs,” Graham said. Doing so would help reduce fossil fuel dependence, he said. Does driving electric really save money? Pretty much. People who buy EVs have a “really substantial” gas savings over the life of their vehicles even without government tax credits, said Peter Zalzal, an attorney with Environmental Defense Fund. “We’re talking about thousands and thousands of dollars” in savings, Zalzal said. “And as gas prices increase, those savings are only greater. Fuel costs are a big piece of overall vehicle costs, and increases in fuel prices have significant impacts on people.” However, the upfront cost of a new EV is still more than that of a gasoline-powered vehicle; new EVs sold for an average of $55,300 last month, while new vehicles overall sold for an average $49,353, according to auto-buying resource Kelley Blue Book. Some experts also expressed national security concerns with EVs because China dominates significant parts of the EV supply chain. Ketels, the EV owner and professor, said he believes EVs and renewable energy should be a strategic priority for individuals and the U.S. because they could be produced domestically “and we don’t have those fluctuations and those worries.” But because the federal government has withdrawn many incentives for both, “it puts us at a disadvantage globally,” Ketels said. “I think it’s been a terrible mistake to withdraw these incentives and to attack the sustainable energy industry,” and the war “is just making it that much more obvious.” Read more of AP’s climate coverage. The Associated Press’ climate and environmental coverage receives financial support from multiple private foundations. AP is solely responsible for all content. Find AP’s standards for working with philanthropies, a list of supporters and funded coverage areas at AP.org. —Alexa St. John and Tammy Webber, Associated Press View the full article

With AI-driven search and hyper-fragmented media channels reshaping how people discover brands, the “set it and forget it” approach to marketing measurement is officially dead. Measuring impact isn’t a static check of dashboard data. Used strategically, measurement is a virtuous cycle where data informs your ad platform settings and those settings, in turn, generate better data (and business outcomes). Here’s how to build a measurement flywheel that keeps your growth efficient. The 4-step measurement cycle Imagine a Bay Area SaaS company, PowerLoop, selling an AI-powered analytics platform. They’re investing heavily in Google Search, LinkedIn, and some emerging AI publication sponsorships. Their problem? Google Ads is reporting fantastic ROAS, but their internal CRM shows a significant number of leads and opportunities that can’t be directly attributed to any specific ad campaign, making it hard to prove marketing’s true impact to the board. 1. Platform ROAS This is your in-engine reality. Whether it’s Google Ads or Meta, platform ROAS uses pixel and conversion API data to tell you what the platform thinks happened. This might go without saying, but platforms don’t have a habit of underestimating their own impact. The ideal: Use this for real-time optimization. The limitation: These signals feed your tCPA (target cost per acquisition) or tROAS (target return on ad spend) bidding strategies. It’s the fastest feedback loop you have, but it’s rarely the full truth. This leads us to… What it looks like in practice (example): PowerLoop’s Google Ads account is configured with a tCPA bid strategy for “Free trial sign-ups.” Google Ads reports a healthy $50 CPA, well within their target. LinkedIn also shows strong engagement and click-through rates. This looks great on paper, but the unattributed leads are a nagging concern. Dig deeper: How to avoid marketing mix modeling mistakes that derail results 2. Back-end ROAS Platform data is optimistic. Your bank account is realistic. Back-end ROAS, coming from your CRM of choice (Salesforce, Shopify, HubSpot, etc.), connects your ad spend to your actual CRM or internal database. It’ll likely require some data engineering work to properly map back-end performance against ad platform spend, but the effort is well worth it. The ideal: Clean out the “noise” (refunds, fake leads, or credit card declines), and evaluate marketing efficiency based on your own first-party data. The benefit: You can use back-end ROAS to validate your account structure. If the platform says a campaign is winning but the back end shows low-quality leads, it’s time to restructure your targeting or creative. What it looks like in practice (example): When PowerLoop connects their ad spend to Salesforce, they find that many of the “Free trial sign-ups” from Google Ads are either incomplete profiles or come from IP addresses outside their target market and never convert to qualified sales opportunities. LinkedIn, while showing engagement, has a lower conversion rate than expected. This insight leads them to refine their Google Ads audience targeting and adjust LinkedIn campaign objectives to focus more on high-intent lead forms. Get the newsletter search marketers rely on. See terms. 3. Incremental ROAS (iROAS) This is the “So what?” metric. iROAS answers the question: How many of these sales would have happened even if we didn’t show the ad? This is where marketing mix modeling (MMM) and incrementality testing (geo-lift tests or holdout tests) come into play. The goal: Identify true value and “halo effects” across channels. The action: MMM insights tell you where to double down and where you’re just paying for customers who would have converted anyway. Use these insights to prioritize your next round of incrementality tests. What it looks like in practice (example): PowerLoop conducts a geo-lift test by pausing Google Ads in select non-core markets for a few weeks and measuring the difference in sign-ups between dark areas and similar areas where ads are still running. They discover that while Google Ads drives some incremental sign-ups, a significant portion of those attributed by Google would have signed up organically anyway, through direct traffic or referrals. Conversely, their MMM suggests that the AI publication sponsorships, while not driving direct “last-click” conversions, are significantly contributing to brand awareness and reducing the overall CPA across all digital channels by driving more organic searches for their brand. This reveals that the sponsorships have a higher iROAS than initially thought. Here’s an example of overvalued and undervalued channels: The greater the incrementality factor, the more undervalued this channel has been, such as YouTube and podcasts in this example. The lower the incrementality factor, the more overvalued these channels have been, such as paid review sites in this case. Dig deeper: Why incrementality is the only metric that proves marketing’s real impact 4. Marginal ROAS (mROAS) The final frontier is understanding where to spend the next dollar. Every channel eventually hits a plateau where efficiency craters. This truism is called the law of diminishing returns. Understanding when you hit that mark is key to efficient budgeting. The goal: Estimate the “room for growth” before hitting a performance ceiling. The benefit: By monitoring mROAS, you know when to pull back on a saturated channel and reallocate that budget into emerging spaces. What it looks like in practice (example): PowerLoop’s analysis shows that after spending $100,000/month on Google Ads, another $10,000 yields a marginal return of $0.80 for every dollar spent – meaning they’re essentially breaking even or losing money on additional spend. However, for their AI publication sponsorships, every additional dollar spent is still returning $2.50 in incremental value, indicating significant room for growth. They decide to reallocate 15% of their Google Ads budget to expand their sponsorship program. Why the cycle never ends Marketing measurement is a work in progress because the landscape is constantly shifting. Today, you might be perfecting your Google Search strategy. Tomorrow, you’re figuring out how to measure the impact of a mention in a ChatGPT or Perplexity response. The hypothetical PowerLoop team understands this. They’re constantly evaluating new AI-driven channels and planning how to integrate them into their measurement cycle. They know that what worked last quarter might not work this quarter and that relying solely on platform data is a recipe for wasted spend. The goal isn’t to find a “perfect” number that stays set in stone. The goal is to use this cycle to stay agile. When your iROAS reveals that a channel is more incremental than you thought, you push your tROAS targets in the platform (Step 1) more aggressively. When mROAS shows you’re hitting a plateau, you start testing new, unproven channels to find different audiences. Dig deeper: Break down data silos: How integrated analytics reveals marketing impact View the full article

We often hear about work events that didn’t go quite as hoped: the conference that served vegetarians a single leaf of lettuce for lunch, the event where a speaker who went way over time caused half the attendees to get food poisoning, the conference that didn’t think through the problems with giving every attendee an identical laptop bag, the escape room where none of the managers could find their way out (maybe that one’s not so bad), and on and on. Let’s turn the tables and hear from people who plan events or work at them. Tell us what’s gone wrong you’ve been the one behind the scenes at events — or how you saw someone save the day and prevent disaster. The post work at events? let’s discuss your horror stories and wins appeared first on Ask a Manager. View the full article

Google Maps launches Ask Maps, a Gemini-powered conversational feature for local discovery in the U.S. and India, plus a navigation overhaul in the U.S. The post Google Maps Launches AI Conversational Search With Ask Maps appeared first on Search Engine Journal. View the full article

Operators face growing risks whether they stay or flee through Strait of HormuzView the full article

In terms of effective outreach, using well-crafted prospecting email templates can make a significant difference. These templates—ranging from cold emails to event follow-ups—help you connect with potential clients and maintain engagement. Personalization and clarity are key elements for success, ensuring your message resonates. By implementing these seven crucial templates, you can streamline your communication and improve your networking efforts. Let’s explore how each template can boost your prospecting strategy. Key Takeaways Utilize cold email templates to engage new prospects by addressing their specific pain points and scheduling calls with clear options. Implement warm email templates for leads who have shown interest, focusing on their challenges and suggesting a brief call. Create effective follow-up emails that recap initial outreach, address potential questions, and include insights relevant to the prospect’s goals. Use introductory email templates to establish a positive tone, highlight challenges, and invite prospects to schedule a call. Leverage referral request email templates after positive interactions to strengthen relationships and expand your network through mutually beneficial referrals. Cold Email Template What makes a cold email effective? A solid cold email template is essential for capturing attention. Start with an engaging subject line, like “Quick chat about [Prospect’s Company]?” to improve open rates. In your sales introduction email, be sure to personalize the content by addressing the prospect’s specific pain points and demonstrating how your product or service can solve their problems. Highlighting relevant details about their company increases interest. It’s also advantageous to suggest scheduling a call by offering clear time slots, making it easy for the prospect to respond. Follow-Up Email Template When you send a follow-up email, aim for a timeframe of 3-5 days after your initial outreach to keep the conversation going. A clear subject line like “Still thinking about [Prospect’s Company Goals]?” can help remind them of your previous discussion and prompt a response. In your message, include a brief recap of your initial email, address any questions they might have, and offer additional insights that align with their goals to encourage further engagement. Reminder of Initial Email Sending a follow-up email 3-5 days after your initial outreach is vital for maintaining engagement with your prospects. A polite reminder can boost your chances of receiving a response, as it keeps the conversation alive. In your follow-up email, reference the content of your original email to create continuity, reinforcing your message. You might additionally consider including an offer to answer questions or discuss the prospect’s needs, as this improves the likelihood of continued dialogue. Effective sales outreach email templates often highlight these strategies. For inspiration, look at various sales prospecting email examples to shape your approach. Encouraging Further Engagement To encourage further engagement, crafting a thoughtful follow-up email is vital, especially after your initial outreach. Aim to send this follow-up 3-5 days later to maintain momentum. Use a subject line like “Still thinking about [Prospect’s Company Goals]?” to gently remind them of your previous communication. In your email, consider including an offer to answer any questions or discuss their needs—this shows your commitment and promotes deeper engagement. Remember, utilizing effective sales email templates can improve your outreach strategy. You might refer to prospecting email examples or even a sales introduction email template for guidance. Persistence is key, as studies suggest it often takes 5 to 9 touches to effectively engage decision-makers. Warm Email Template A warm email template serves as an effective tool for re-engaging leads who’ve already expressed interest in your product or service, whether through downloads, website visits, or prior inquiries. This type of email addresses specific challenges the lead may be facing, showcasing your comprehension of their needs and positioning your offering as a solution. Personalization is key; tailoring your message can greatly boost response rates, making the lead feel valued. In your warm emails, consider suggesting a brief call or meeting to explore further, facilitating meaningful conversations that move leads through the sales funnel. Reviewing sales email examples can help you craft the best sales email templates, ensuring you maintain momentum and nurture relationships for higher conversion rates. Introductory Email Template An effective introductory email template is vital for making a strong first impression on potential clients. Your introductory sales email should start with a brief introduction of yourself and your company, setting a positive tone. It’s important to address your prospect’s specific challenges or needs, positioning your product or service as a relevant solution. Crafting a compelling subject line can greatly increase open rates, and personalizing your message can boost engagement by 202%. Keep the body concise, ideally around 100-200 words, ensuring every sentence adds value. Finally, include a clear call to action (CTA) at the end, inviting the prospect to schedule a call or respond. Refer to the best sales email examples for further guidance on structure and tone. Referral Request Email Template Building a strong network often relies on referrals, making a referral request email template an essential tool in your outreach strategy. After positive interactions with clients, sending this email can reinforce relationships and increase the chance of warm introductions. Use a straightforward subject line like “Need a referral? I’d appreciate the help” to clearly communicate your request. In your message, briefly explain the type of referral you’re seeking and how it can benefit both the referrer and the referred party. Express gratitude and offer to reciprocate in the future, nurturing a mutually beneficial relationship. Networking Email Template When crafting a networking email, start by leveraging mutual connections to establish trust and credibility. Personalizing your message by mentioning specific details about your shared contact and the recipient’s work can greatly boost engagement. Finally, suggest a quick call or meeting to discuss potential collaboration, making it easy for the recipient to respond positively. Leverage Mutual Connections Leveraging mutual connections in your networking emails can greatly improve your outreach efforts. By referencing a shared contact, you create familiarity and trust, making your recipient more receptive to your message. This technique is particularly effective as it helps you bypass gatekeepers, allowing direct access to decision-makers who might be more inclined to engage with you. In your networking email template, include a brief note about how you know the mutual contact to solidify the relationship and provide context. These tactics can lead to higher conversion rates, as prospects are often more willing to respond favorably when they see a connection. For inspiration, review sales email template examples or best prospecting email examples for effective outreach email examples. Personalize Your Approach Personalizing your approach in networking emails is crucial for making a lasting impression and increasing your chances of a successful connection. Start by referencing a mutual contact; this builds credibility and trust. https://www.youtube.com/watch?v=pLhQOYMGa88 Include a brief introduction about yourself and your company to help the recipient understand the context. By addressing specific challenges or interests the recipient may have, you make your email more relevant, enhancing engagement. Effective email sales often begin with a concise and engaging subject line that mentions your connection. For inspiration, look at various prospecting email templates or sales introduction email examples to see how personalization can lead to meaningful conversations. Tailoring your outreach will greatly improve your likelihood of receiving a positive response. Suggest Quick Call Suggesting a quick call in your networking email can greatly boost your chances of receiving a positive response. Here’s how to effectively incorporate this into your best sales emails: Introduce Yourself: Briefly explain who you’re and your connection to the mutual contact. Express Interest: Clearly state your interest in discussing how your product or service can benefit their business. Suggest a Call: Propose a quick call, respecting their time and encouraging immediate interaction. Personalize Details: Mention specific achievements or aspects of their business to show genuine interest. Using this approach in your prospecting email sample or sales rep introduction email increases credibility, encourages connection, and opens the door to future opportunities. Event Follow-Up Email Template Following up after an event is crucial for transforming brief interactions into lasting business relationships. Use an event follow-up email template to reference specific conversations, making your message personal. Send it within 24-48 hours to capitalize on fresh memories. Include relevant insights and solutions discussed, reinforcing your value. A clear call-to-action, like scheduling a call, greatly boosts engagement. Here’s a quick table to guide your follow-up: Element Purpose Example Subject Line Grab attention “Great connecting at [Event]!” Personal Touch Build rapport “I enjoyed our chat about [Topic].” Call-to-Action Encourage response “Can we schedule a call next week?” Insights Shared Reinforce value “As discussed, our solution can help with [Issue].” Closing Professional sign-off “Looking forward to your thoughts!” Frequently Asked Questions How Do I Measure the Success of My Prospecting Emails? To measure the success of your prospecting emails, track key metrics like open rates, click-through rates, and response rates. Analyze how many recipients engage with your content and follow through with desired actions. Use A/B testing to compare subject lines and messaging. Furthermore, monitor conversion rates to determine if your emails lead to sales or meetings. Regularly review this data to optimize your approach and improve future outreach efforts. What Is the Optimal Length for a Prospecting Email? The ideal length for a prospecting email is typically between 50 to 125 words. This range allows you to convey your message clearly whilst respecting your recipient’s time. Aim to be concise, focusing on your value proposition and a clear call-to-action. Shorter emails often yield better responses, as they’re easier to read. Avoid unnecessary details, and guarantee your main point stands out, making it easy for the reader to understand your intent quickly. How Often Should I Follow up After Sending an Email? You should follow up about three to five business days after sending your initial email. This timeframe gives the recipient enough time to review your message as you keep your outreach fresh in their mind. If you don’t receive a response after your second follow-up, you can space out subsequent emails to one to two weeks apart. Always guarantee your follow-ups are polite and concise, reiterating your value or offering additional information. Should I Personalize Each Email for Every Recipient? Yes, you should personalize each email for every recipient. Tailoring your message shows that you’ve done your research and understand their needs, which increases the likelihood of a positive response. Use the recipient’s name, reference their company, and mention specific details relevant to them. This approach not just nurtures a connection but additionally demonstrates your commitment to providing value, making it more likely they’ll engage with your outreach efforts effectively. What Tools Can Help Automate My Email Outreach Process? To automate your email outreach process, consider using tools like Mailchimp, HubSpot, or Outreach.io. These platforms allow you to create email sequences, segment your audience, and track engagement metrics. You can set up personalized templates that automatically fill in recipient details, saving you time during the process of maintaining a personal touch. Furthermore, integrating CRM software can streamline your workflow, ensuring you manage leads effectively and follow up without delay, enhancing your overall outreach strategy. Conclusion By utilizing these seven vital prospecting email templates, you can improve your outreach efforts and build stronger connections with potential clients and partners. Each template serves a specific purpose, whether you’re reaching out cold or following up on a recent interaction. Personalization and clear calls-to-action are key for maximizing response rates. Implementing these strategies will not just improve your email communication but additionally cultivate meaningful relationships that can lead to successful business outcomes. Image via Google Gemini and ArtSmart This article, "7 Essential Prospecting Email Templates to Boost Outreach" was first published on Small Business Trends View the full article

If you have children under the age of 13, they will soon be able to have their own WhatsApp account for messaging and calling—but with heavy parent supervision. Users with parent-managed accounts can only message with saved contacts, and while preteens' communication will still be end-to-end encrypted and private from parents, supervising adults will be notified about certain account activity and have the ability to approve or decline requests. According to Meta, this account type is rolling out gradually and globally. How parent-managed accounts work for preteensManaged accounts for WhatsApp users under 13 are limited to calling and texting with saved contacts and groups approved by parents. The built-in parental controls prevent access to many features of a regular WhatsApp account: Meta AI Channels Status Chat Lock App Lock Linked devices Location sharing View once messages Disappearing messages in individual chats Ads Only saved contacts are able to see preteens' profile pictures and when they were last online. Parents have to approve changes to privacy settings as well as message and group invite requests from unknown contacts, which will go to a separate folder locked with a parent PIN. Managed accounts cannot create groups on their own. Parents can also opt into notifications about account activity, such as when a contact is added, blocked, or reported; when a chat or contact is deleted; when a group is created, joined, or exited; and if disappearing messages are enabled in group chats. Notification options are under Settings > Parental controls in your WhatsApp account—select your child's account and tap More options > Manage notifications. How to set up a supervised WhatsApp accountTo get your preteen started on WhatsApp, you'll need to download the latest version of the app on your child's device. After selecting your language, tap More options > Create a parent-managed account. You'll then be prompted to register and verify your child's phone number and birthday to confirm their age and tap Continue. Scan the QR code with your phone and follow the steps to set up a six-digit parent PIN. Then, go back to your child's device, enter your parent PIN, and select Continue to finish their account setup. When users turn 13, they'll gain full access to WhatsApp features like Channels, Status, and Meta AI and be able to manage their own privacy settings. Parents will no longer get account activity notifications, and parental controls will be removed. View the full article

Dollar General’s fourth-quarter and full-year 2026 earnings report shows some successes—though you wouldn’t know that by the reaction of its stock. Shares of Dollar General Corp (NYSE: DG) fell more than 6% in premarket trading on Thursday following the report’s early-morning release. And yet the discount retailer’s financial results include figures such as a 5.9% increase year-over-year (YOY) in quarter-four, with net sales increasing to $10.9 billion. Its 2025 net sales saw a similar jump of 5.2% YOY to $42.7 billion. Same-store sales also rose 4.3% YOY in the last quarter and 3% YOY for 2025. Notably, Dollar General did predict slower growth for 2026. It expects net sales to increase between 3.7% and 4.2% over the year, while it estimates same store sales to grow 2.2% to 2.7%. Dollar General store closures The 2025 report is free of one ominous announcement that loomed over last year’s results: additional store closures. In its fiscal 2024 fourth-quarter report, Dollar General announced that it would shutter 96 of its namesake stores and 45 PopShelf locations, a retail chain the company owns. The 141 store closures followed 117 other shutterings throughout the year. This time around there are, at least, no additional store closure announcements, and in fact Dollar General ended the year with a net gain in stores. Dollar General shuttered 290 stores across the two brands in 2025 (which the 141 announced would be included in). But it opened 589 locations. As of January 30, 2026, Dollar General had a total count of 20,893 stores, compared to 20,594 at the same time last year. At publication, Dollar General stock was down more than 7% in early Thursday trading. View the full article

Paying attention to personal stress signals can help professionals recharge before fatigue turns into burnout. With Liz Mason, Byron Patrick, and Donny Shimamoto Center for Accounting Transformation Go PRO for members-only access to more Center for Accounting Transformation. View the full article

Paying attention to personal stress signals can help professionals recharge before fatigue turns into burnout. With Liz Mason, Byron Patrick, and Donny Shimamoto Center for Accounting Transformation Go PRO for members-only access to more Center for Accounting Transformation. View the full article

A growing share of search interactions now begins inside generative systems. Users open AI tools and ask questions the same way they’d ask a colleague: in full sentences, with context, and often across multiple follow-up prompts. Generative systems synthesize answers from sources they interpret as credible and relevant to the prompt. Visibility increasingly depends on whether a brand’s content aligns with the questions people ask AI systems, not just the keywords they type into search engines. Traditional search results haven’t disappeared. Today’s discovery environment blends ranked results, AI-generated summaries, and conversational assistants. This shift introduces a new research layer: prompt research. It’s quickly becoming a foundational practice for SEO and generative engine optimization (GEO). Here’s how prompt research works, why it matters, and how to incorporate it into content planning. How prompt-based search is reshaping discovery Search queries are becoming more context-rich as generative AI platforms encourage users to ask questions in natural language and refine them through follow-up prompts. Many searches now unfold as a sequence rather than a single query. A user asks an initial question, reviews the generated response, then adds clarifying prompts with new constraints, comparisons, or context. In these environments, search behaves more like a conversation than a lookup. Each prompt builds on the previous response, creating a chain that gradually clarifies intent. Several shifts reinforce this pattern: AI assistants and voice interfaces encourage natural phrasing. Follow-up prompts allow search sessions to evolve conversationally. Multimodal inputs combine text, images, and contextual signals. As a result, the unit of search interaction is shifting. Instead of optimizing for isolated queries, you increasingly need to understand how prompts are phrased, sequenced and refined within AI-driven search sessions. Understanding those prompt patterns is the goal of prompt research. Dig deeper: A smarter way to approach AI prompting Your customers search everywhere. Make sure your brand shows up. The SEO toolkit you know, plus the AI visibility data you need. Start Free Trial Get started with What is prompt research? Prompt research analyzes the questions people ask generative AI systems and how those prompts shape the answers those systems produce. In practice, it functions as the AI-era extension of keyword research: Traditional keyword research analyzes search queries, ranking opportunities, and competition within the results page. Prompt research focuses on the prompts that lead AI systems to explain topics, compare options, or recommend specific tools, products, or brands. This changes the research process. Instead of mapping keyword variations alone, teams need to: Identify recurring prompt patterns. Cluster related questions around a topic. Anticipate how a user’s inquiry expands through follow-up prompts. For example, someone researching email marketing software might begin with a prompt like: “What are the best email marketing tools for small businesses?” Follow-up prompts extend the conversation: “Which email marketing tools are easiest for beginners?” “How does Mailchimp compare to ConvertKit?” “What features should small businesses look for in email marketing software?” Prompt research identifies these patterns so you can structure content around how users explore topics through AI search. Why prompt research changes SEO and GEO content strategy Prompt research expands the scope of content strategy beyond ranking individual pages to clusters of related questions. For SEO, that means ensuring content covers the full topic landscape rather than a single query. For GEO, it means ensuring content provides the context generative systems need to synthesize answers. Several strategic priorities follow. Topical authority Prompt clusters reveal the full range of questions users ask about a topic. Content that addresses those related questions is more likely to rank in traditional search and surface in AI-generated answers. Clear entity relationships Search engines and generative systems rely on entities to understand context. Clearly referencing relevant companies, products, technologies, and concepts helps them interpret how information fits together. Structured information Well-organized content is easier for systems to work with. Clear headings, concise explanations, and logical sections help search engines index pages and help generative systems extract key points. Conversational formatting Prompt research often shows that users ask questions in natural language. Content that answers those questions directly — through explanations, comparisons, and FAQs — aligns better with search queries and AI prompts. Together, these practices help content perform across the modern search environment. Dig deeper: How generative engines define and rank trustworthy content Get the newsletter search marketers rely on. See terms. A practical framework for prompt research Organizations can integrate prompt research into their SEO and GEO workflows through four stages. 1. Prompt discovery Prompt discovery focuses on identifying the questions users ask across generative platforms and AI-assisted search. Useful sources include: AI chat logs and internal user research. Community discussions and forums. Customer support and sales questions. AI-assisted search experiences. The goal is to surface prompts with clear intent — especially questions that require explanations, comparisons, or recommendations. 2. Prompt clustering Once prompts are collected, they can be grouped into intent-based clusters. These clusters reveal how users explore a topic across multiple questions. Common prompt clusters include: Informational prompts “What is customer lifecycle marketing?” “How does lifecycle marketing work?” Comparative prompts “Lifecycle marketing vs traditional email campaigns: what’s the difference?” “Klaviyo vs. HubSpot for lifecycle marketing?” Transactional prompts “What tools support lifecycle marketing automation?” “Which lifecycle marketing platforms are best for ecommerce?” Strategic or multi-step prompts “How should an ecommerce brand build a lifecycle marketing strategy?” “What lifecycle emails should an ecommerce company send after purchase?” Prompt clustering helps identify patterns and prioritize content topics. 3. Prompt mapping Prompt mapping connects prompt clusters to content strategy. This typically involves: Aligning prompts with existing content. Identifying new content opportunities. Flagging gaps in topic coverage. For SEO, this helps expand coverage across related queries. For GEO, it helps ensure content addresses the types of prompts that trigger AI-generated answers. 4. Response optimization The final step focuses on structuring content so search engines and generative systems can interpret it clearly. Effective response optimization often includes: Concise explanations near the top of sections. FAQ sections that mirror real prompts. Supporting data, examples, or expert insights. Reinforcing related concepts across content. Clear, structured answers improve reader usability while increasing the likelihood that content surfaces in search results and AI-generated responses. Dig deeper: How to use AI response patterns to build better content Risks and challenges in the new search environment Prompt research introduces new complexities for teams working across SEO and GEO: Limited algorithm transparency: Generative systems provide little visibility into how sources are selected or weighted in AI-generated answers. This makes it difficult to predict which content will surface in response to specific prompts. Attribution complexity: Tracking traffic from AI assistants and generative search interfaces remains inconsistent. Referral data is often incomplete, which complicates measurement for SEO and GEO performance. Misinformation risks: Generative systems can occasionally surface inaccurate or outdated information, even when credible sources exist. This places greater emphasis on publishing clear, well-supported content that AI systems can reliably interpret. Strategic balance: Content strategies still need to prioritize human readers. Information should remain clear, trustworthy, and genuinely useful — regardless of whether it appears in traditional search results or AI-generated responses. Despite these challenges, the underlying opportunity remains clear: understanding prompt patterns helps you anticipate how AI systems assemble answers. The example below illustrates how that process can shape a content strategy. Case example: Optimizing for prompt clusters Consider a hypothetical SaaS analytics company looking to expand its visibility across AI-generated answers and traditional search. Initial prompt research reveals several clusters around predictive analytics: “What is predictive analytics?” “How does predictive analytics improve marketing ROI?” “What are the best predictive analytics tools for ecommerce?” Rather than targeting these prompts with isolated pages, the company builds a content structure around the broader topic. A foundational guide: Explains predictive analytics, how it works, and why companies use it. Supporting articles: Explore specific applications, such as marketing attribution, customer segmentation, or demand forecasting. Comparison pages: Evaluate leading predictive analytics tools and platforms. Each article includes structured explanations, FAQs that mirror common prompts, and citations from industry research. This structure supports SEO and GEO. The foundational guide captures informational search demand, while supporting and comparison content addresses follow-up prompts users ask as they explore the topic. Over time, the content appears in both traditional search results and AI-generated answers, expanding visibility in the new search environment. Dig deeper: Advanced AI prompt engineering strategies for SEO See the complete picture of your search visibility. Track, optimize, and win in Google and AI search from one platform. Start Free Trial Get started with Putting prompt engineering in your search strategy Brands that begin analyzing prompt patterns today will gain insight into emerging discovery behaviors. A practical starting point involves auditing existing content through a new lens: Which prompts does this content answer clearly? What follow-up questions might users ask? How easily can generative systems interpret and synthesize the information? Search visibility increasingly depends on how well content participates in AI-generated knowledge systems. Prompt research helps ensure that participation happens by design rather than by chance. View the full article

We may earn a commission from links on this page. Deal pricing and availability subject to change after time of publication. Amazon’s color e-reader, the Kindle Colorsoft Signature Edition, is currently available for $206.99 in refurbished condition, which price trackers show is the lowest it has reached so far. A brand-new unit sells for about $279, so the discount is fairly noticeable if you are comfortable buying refurbished. This deal comes through Amazon’s refurbished program, meaning the device has already been inspected and cleared for functionality. Storage is 32GB, which is more than enough space for thousands of ebooks and a good number of audiobooks. Amazon Kindle Colorsoft Signature Edition $206.99 at Amazon $251.99 Save $45.00 Get Deal Get Deal $206.99 at Amazon $251.99 Save $45.00 In terms of design, the Colorsoft Signature Edition feels similar to the Kindle Paperwhite Signature Edition. It measures about 7 by 5 by 0.3 inches and weighs 7.7 ounces, so it still has that familiar lightweight Kindle feel. The main difference is the seven-inch Kaleido 3 color display. Black-and-white text renders at 300 pixels per inch, while color content displays at 150ppi. That color layer is what sets this Kindle apart. Comics, graphic novels, magazines, and illustrated books look noticeably better than they do on a standard grayscale Kindle. The colors are closer to newspaper print than a bright tablet screen, but they still make panels and illustrations easier to follow. There’s also a guided comic feature that automatically zooms into individual panels so dialogue and artwork are easier to read without constantly adjusting the page, says Michelle Ehrhardt in her review of the device. Aside from the color screen, the rest of the hardware matches what people expect from Amazon’s higher-end Kindles. The auto-adjusting front light changes brightness based on the room, the IPX8 waterproofing makes it safe for reading around water, and wireless charging is supported alongside USB-C. That said, there are a few trade-offs to keep in mind. The color display can introduce slightly uneven lighting in some situations, and battery life is shorter than on the Paperwhite. Amazon estimates up to eight weeks per charge, compared with roughly 12 weeks on the Paperwhite. It also lacks physical page-turn buttons (as is typical of Kindles), so navigation happens entirely through the touchscreen. Our Best Editor-Vetted Tech Deals Right Now Apple AirPods 4 Active Noise Cancelling Wireless Earbuds — $119.99 (List Price $179.00) Samsung Galaxy S26 512GB + $100 Amazon Gift Card (Black) — $899.99 (List Price $1,099.99) Google Pixel 10a 128GB 6.3" Unlocked Smartphone + $100 Gift Card — $599.00 (List Price $599.00) Apple iPad 11" 128GB A16 WiFi Tablet (Blue, 2025) — $329.99 (List Price $349.00) Apple Watch Series 11 (GPS, 42mm, S/M Black Sport Band) — $299.00 (List Price $399.00) Amazon Fire TV Soundbar — $99.99 (List Price $119.99) Deals are selected by our commerce team View the full article

A widening war in Iran has halted oil tankers, made targets of refineries and spooked investors worried about the cascading impact of spiking energy prices. In response, the International Energy Agency agreed on Wednesday to release the largest volume of emergency oil reserves in its history, with the Paris-based organization pledging to make 400 million barrels of oil available from its member nations’ stockpiles. The announcement marked a shift in momentum in government response to the war upending the flow of oil, with other global leaders previously indicating reluctance to tap into stockpiles. Here is a look at the energy supplies that countries hold and when they tap them: Many countries have reserves of oil Since war erupted in the Middle East on Feb. 28 with the U.S. and Israel’s joint attacks on Iran, the flow of oil tankers through the Strait of Hormuz has all but stopped, cutting off a vital passageway where roughly one-fifth of the world’s oil sails through on a typical day. Major producers in the region like Iraq, Kuwait and the United Arab Emirates have also cut production because they are running out of storage space. And Iran, Israel and the U.S. have all struck oil and gas facilities, worsening supply concerns. That has sent prices soaring with dramatic swings almost every day. On Monday, Brent crude oil — the international standard — surged to as high as nearly $120 a barrel, before falling to under $90 after President Donald The President suggested the war could be near an end. But attacks have continued to escalate since, pushing prices back to about $100 a barrel. Countries around the world hold vast quantities of oil that they can use in the event of a crisis. Because oil is a global commodity and flooding the market with a sudden stream of new supply has international implications, countries often talk to one another before tapping reserves. That includes coordinating with the IEA, an organization created in the aftermath of the 1973 oil crisis. It has 32 members — including Germany, Austria and Japan, all of whom confirmed Wednesday that they would be tapping parts of their reserves. The U.S., Mexico, Australia and other major countries are also part of the IEA. IEA members currently hold over 1.2 billion barrels of public emergency oil stocks, with a further 600 million barrels of industry stocks held under government obligation. The largest-ever previous collective release of emergency stocks by IEA member countries was 182.7 million barrels following Russia’s full-scale invasion of Ukraine in 2022. Each of the IEA member countries promises to have a reserve at least equivalent to what they import in a 90-day period. The U.S. exports more than it imports, maintaining its own reserve — known as the Strategic Petroleum Reserve — despite there being no requirement. But for other countries, tapping their reserves means that they will eventually need to replenish what was removed. “Because of that, countries tend to keep reserves for a last-resort scenario, should the disruption be prolonged,” said Maksim Sonin, an energy executive who works with Stanford University’s Hydrogen Initiative. Timing a release is tricky Opting to use oil reserves is never a simple calculation, particularly when linked to a war with constantly shifting parameters and no clear timeline. When nations tap into strategic reserves in situations like the war in Iran, the oil is sold into the global marketplace, theoretically increasing supply and thus, lowering prices. “The key question on drawing down these reserves remains one of, ‘How long will this conflict last?'” said Tom Seng, an energy finance professor at Texas Christian University. “And, more importantly, ‘How long will the Strait of Hormuz remain blocked?'” Oil reserves have been tapped when the market has faced major disruption in the past, including wars in Iraq, Libya and, most recently, in Ukraine. Kenneth Medlock, senior director of the Center for Energy Studies at Rice University, said it’s not a matter of whether the current conflict is serious enough to merit intervention, but whether the precise moment has arrived. “The price is up but it could get worse,” Medlock said. “What happens if this drags on for two, three months? Then you run into a situation where you lose your buffer.” Shift in discussions and the impact on prices Before Wednesday, countries were reticent to tap reserves. Over the weekend, The President downplayed the idea of turning to the U.S. reserve, maintaining that supplies were ample and prices would soon fall. But that’s changed. On Wednesday, the president told WKRC Local 12 in Cincinnati his administration would tap into the SPR “a little bit” to bring down prices. Secretary of Energy Chris Wright later confirmed the U.S. would release 172 million barrels as part of the IEA’s effort. Representatives from the Group of Seven major industrialized powers previously held off on using strategic reserves earlier this week, too. But G7 nations also joined the IEA effort. French President Emmanuel Macron praised Wednesday’s decision — and noted the amount pledged by the G7 nations alone comprises 70% of the total, including 14.5 million barrels from France. Talk of tapping into national reserves helped ease energy markets earlier this week. But crude prices actually ticked up after the withdrawal was confirmed Wednesday, with Brent rising 4.8% to settle at $91.98. That is far higher than the roughly $70 it was selling for before the war started less than two weeks ago. Analysts maintain the IEA’s release of 400 million barrels is a short-term bridge, making up for just a few weeks of lost supply. —Matt Sedensky and Wyatte Grantham-Philips, Associated Press View the full article

Housing starts increased 7.2% to an annual pace of 1.49 million homes in January, according to government figures out Thursday. View the full article

Loyalty cards offer significant advantages that can improve customer relationships and drive business growth. They incentivize repeat purchases, leading to higher customer retention rates. By encouraging loyalty, these programs can increase customer lifetime value and average order value. They likewise provide businesses with valuable customer data for personalized marketing, helping to differentiate brands in a competitive market. Comprehending these benefits is essential, especially when considering how loyalty programs can stabilize revenue and promote brand advocacy. What’s next? Key Takeaways Loyalty cards enhance customer retention, making it cheaper to keep existing customers compared to acquiring new ones. Members of loyalty programs typically spend 67% more than non-members, boosting overall revenue. Frequent purchases are encouraged through loyalty programs, increasing sales and customer engagement. Detailed customer data collection allows for personalized marketing strategies, improving customer satisfaction and loyalty. Loyalty programs help stabilize sales during off-peak periods by offering targeted rewards and promotions. Enhance Customer Retention Loyalty cards improve customer retention by providing incentives that encourage repeat purchases, which can lead to customers spending considerably more than those who are new to your brand. One major advantage of a loyalty program is its ability to convert one-time buyers into repeat customers, nurturing long-term relationships. This can greatly reduce churn, making retention efforts five times cheaper than acquiring new customers. When customers join loyalty programs, they’re 59% more likely to choose your brand over competitors, emphasizing the advantages of loyalty cards in maintaining clientele. Moreover, these programs incentivize members to make more frequent purchases, often resulting in customers spending 67% more than new ones. Boost Customer Lifetime Value Building on the importance of customer retention, increasing Customer Lifetime Value (CLV) is another significant advantage of loyalty programs. When you enroll in these programs, you’re likely to spend 67% more than new customers. This highlights the financial benefits of nurturing existing relationships. In addition, loyalty program members tend to redeem rewards, resulting in up to 25% more annual spending compared to non-members, which amplifies their overall value. Increase Purchase Frequency Increasing purchase frequency is a key benefit of loyalty programs that many businesses leverage to boost sales. For instance, programs like McDonald’s McCafé Rewards entice you to return more often by offering free beverages, making you more likely to make repeat purchases. When you enroll in a loyalty program, you’re encouraged to buy regularly to accumulate rewards, which leads to higher transaction frequency. Tiered loyalty systems improve this effect by offering perks for reaching higher levels, motivating you to spend more often. Research indicates that loyalty program members show a purchasing frequency markedly greater than non-members, contributing to overall sales growth. Improve Average Order Value Loyalty programs can greatly boost your average order value, as repeat customers often spend more because of their established trust in your brand. By implementing effective reward redemption strategies, you can encourage customers to purchase additional items to maximize their benefits, leading to increased spending. For instance, programs that reward total spending can directly correlate with higher AOV, making it clear how loyalty initiatives can improve your overall revenue. Increase Purchase Frequency When you participate in a loyalty program, frequent purchases often become a natural outcome of the rewards system designed to benefit you. These programs encourage you to buy more often, especially low-margin products, as you aim to accumulate rewards. As you engage more with the program, you’re likely to increase your spending to reach higher loyalty tiers, revealing better perks. Here are some key points about how loyalty programs drive purchase frequency: Customers spend 67% more than new ones. Loyalty members can increase annual spending by up to 25%. Frequent purchases can lead to improved customer loyalty. Brands see increased return visits from motivated customers. Examples like McDonald’s show how free rewards can boost visits. Reward Redemption Strategies Reward redemption strategies play a crucial role in enhancing the average order value (AOV) of a business. By encouraging customers to spend more to utilize their rewards effectively, these strategies can lead to up to a 25% increase in annual spending. Implementing tiered reward systems motivates customers to increase their purchases to reach higher tiers, further boosting AOV. Furthermore, loyalty programs with point-based redemption systems attract repeat customers, who often spend 67% more than new ones. Differentiate Beyond Price Competition To stand out in a crowded marketplace, you need to build emotional connections with your customers. By offering unique brand value propositions and improved loyalty program benefits, you can encourage repeat purchases that go beyond just price competition. Implementing these strategies not only promotes loyalty but additionally strengthens your brand’s position in the market, ultimately resulting in increased profitability. Emotional Connection Building Loyalty programs play a crucial role in building emotional connections with customers, which greatly influences their purchasing decisions. When you engage with a brand on this level, you often prioritize loyalty over price. Here are some key benefits: Personalized rewards create a customized experience that resonates with you. Exclusive offers nurture a sense of belonging and community. Emotional bonds increase your likelihood of choosing a brand by 59%. Brands that connect emotionally see a 62% increase in your spending. Loyalty reduces the impact of price competition, as you’re less likely to switch for lower prices. These factors illustrate how emotional connection building through loyalty programs can lead to stronger brand relationships and improved customer loyalty. Unique Brand Value Propositions In today’s competitive marketplace, brands must find ways to stand out, especially since 75% of customers are willing to switch for better loyalty offerings. Unique value propositions are essential for differentiation beyond just price. Loyalty programs nurture emotional connections, making it 59% more likely that customers will choose your brand over competitors. By offering exclusive rewards and perks to loyalty members, you create a sense of belonging, which can increase weekly purchases by 43%. Moreover, these programs help build strong brand advocates who are more likely to discuss and recommend your brand, enhancing word-of-mouth marketing. Personalizing experiences within loyalty programs can also boost customer satisfaction, with members being 62% more likely to spend more, emphasizing customized value. Enhanced Loyalty Program Benefits Brands that prioritize loyalty programs can effectively differentiate themselves in a market where price competition is fierce. By enhancing loyalty program benefits, you create a compelling reason for customers to stick with you. Here are some advantages: Nurture emotional connections, making customers feel valued. Transform satisfied customers into brand advocates through referral rewards. Experience 2.5 times faster revenue growth compared to brands without loyalty programs. Encourage members to spend 67% more than new customers. Personalize experiences by tracking customer preferences and behaviors. These strategies not only boost customer retention but also greatly reduce acquisition costs. Foster Brand Advocacy Nurturing brand advocacy is vital for businesses looking to improve their market presence. Loyalty programs play an important role in this process by transforming satisfied customers into enthusiastic promoters. Research shows that 62% of loyalty program members tend to spend more on the brand, which directly contributes to increased sales. Furthermore, when customers reach loyalty thresholds, they’re 43% more likely to make weekly purchases, encouraging a deeper emotional connection to the brand. Word-of-mouth marketing from these loyal advocates can greatly improve market penetration, as they’re more inclined to recommend the brand to peers. In addition, loyalty program members typically engage more on social media, amplifying brand visibility through shared experiences. The emotional bonds formed through loyalty initiatives lead to increased brand affinity, making loyal customers less likely to explore alternatives from competitors. This advocacy not only strengthens your brand but creates a supportive community around it. Collect Valuable Customer Data Loyalty programs not just encourage brand advocacy but serve as a potent tool for collecting valuable customer data. By utilizing loyalty cards, you can gain insights into your customers’ behaviors and preferences, which helps you tailor your marketing strategies effectively. This data collection allows for: Detailed purchase history tracking Comprehension of customer preferences and frequency of purchases Targeted marketing strategies based on spending habits Improved customer satisfaction through personalized rewards Identification of trends and patterns for better inventory management Analyzing this information enables you to refine your customer engagement tactics, leading to more effective product development. As you leverage the rich data generated from these programs, you can drive overall sales growth and create a more personalized shopping experience for your customers. In today’s competitive market, having access to such valuable insights can be a game-changer for your business. Mitigate Seasonal Sales Fluctuations Mitigating seasonal sales fluctuations is essential for maintaining a stable revenue stream throughout the year, especially in industries that experience significant variations in demand. Loyalty programs can play a key role in driving customer engagement during off-peak periods by offering targeted rewards, thereby improving sales when demand typically wanes. For instance, travel businesses that provide double points for loyalty members during low seasons show how effective incentives can be. By communicating exclusive offers, brands can encourage more visits and spending during traditionally quieter times. Strategy Impact on Sales Double points promotions Boosts engagement Exclusive offers Increases customer visits Regular communication Improves customer loyalty Implementing loyalty programs allows companies to maintain steady revenue by encouraging repeat purchases even during slower sales months, smoothing out revenue dips and helping to stabilize overall income. Frequently Asked Questions What Are the Benefits of a Loyalty Card? A loyalty card offers several benefits for you as a customer. It often provides exclusive discounts and rewards, making your purchases more valuable. You may likewise enjoy personalized offers based on your shopping habits, improving your overall experience. Furthermore, loyalty programs can nurture a sense of community, encouraging you to engage more with a brand. What Is the Main Advantage of Reward Cards? The main advantage of reward cards is their ability to improve customer retention. When you use a reward card, you gain access to exclusive benefits that make you more likely to choose that brand over competitors. Furthermore, these cards encourage you to spend more, as members often increase their purchases. This not only boosts overall sales for businesses but likewise nurtures a stronger relationship between you and the brand, leading to increased loyalty over time. What Are the 4 C’s of Customer Loyalty? The 4 C’s of customer loyalty are Convenience, Communication, Community, and Consistency. Convenience guarantees you can easily access products or services, enhancing your shopping experience. Communication involves personalized messages that keep you informed about rewards and offers, increasing engagement. Community nurtures a sense of belonging, making you feel valued and encouraging referrals. Finally, Consistency assures reliable experiences, reinforcing your loyalty and encouraging repeat purchases, which in the end benefits both you and the brand. What Are the Benefits of Loyalty? The benefits of loyalty programs include increased customer spending and brand preference. You’re likely to spend more when you’re part of a loyalty program, as it often leads to weekly purchases. These programs create a sense of exclusivity, encouraging you to engage with the brand more frequently. Furthermore, they provide businesses with valuable insights into customer preferences, allowing targeted marketing efforts that resonate with you, enhancing your overall shopping experience. Conclusion In summary, loyalty cards provide numerous benefits that can greatly impact your business. By enhancing customer retention and increasing purchase frequency, these programs help boost customer lifetime value and average order value. They likewise differentiate your brand from competitors and promote brand advocacy among loyal customers. Furthermore, the valuable data collected can inform personalized marketing strategies, driving engagement and stabilizing revenue. Implementing a loyalty program can be a strategic move to strengthen your customer relationships and improve overall profitability. Image via Google Gemini and ArtSmart This article, "Key Advantages of Loyalty Cards" was first published on Small Business Trends View the full article

The disappearance of ChatGPT’s query fan-out metadata reveals why AI intelligence tools built on unofficial access are fragile by design. The post The Shortcut Behind Some AI Optimization Tools appeared first on Search Engine Journal. View the full article

We may earn a commission from links on this page. Deal pricing and availability subject to change after time of publication. The Hisense U65QF in a massive 100-inch size is currently selling for $1,497.99 on Amazon, down from $1,997, and price trackers show this is the lowest it has reached so far. That price is notable for a screen this large, since 100-inch TVs often cost well over $2,000 even from budget brands. Reviews have also been encouraging. PCMag gave the TV an “outstanding” rating and named it the best budget TV of 2025. The U65QF replaces the earlier U6N, a model many buyers liked because it delivered solid picture quality without a premium price. This newer version builds on that reputation with a brighter panel and a faster refresh rate, which makes it more flexible whether you mainly watch movies, sports, or spend time gaming. Hisense 100" Smart Fire TV $1,497.99 at Amazon $1,997.99 Save $500.00 Get Deal Get Deal $1,497.99 at Amazon $1,997.99 Save $500.00 The U65QF is a mini-LED QLED TV with 4K resolution and reaches roughly 1,024 nits of brightness, which is higher than many TVs in this price range. That extra brightness helps HDR formats like Dolby Vision, HDR10, HDR10+, and HLG show stronger highlights and more depth in scenes with bright lights or sunlight. Colors look rich but generally stay natural instead of being overly saturated. That said, as with many mini-LED TVs, some blooming can appear around bright objects against dark backgrounds, but that trade-off is common at this price. Gaming performance is also stronger than you might expect for a budget model, with support for a 144Hz refresh rate, variable refresh rate, and AMD FreeSync Premium Pro. Plus, the measured input lag sits around 13.1 milliseconds at 4K60 and 4.6 milliseconds at 1080p120 (meaning it’s responsive enough for most console or PC gaming), notes this PCMag review. For connections, you get four HDMI ports, including two that support 4K at 144Hz, along with an eARC port for a soundbar or receiver. One change people may notice immediately is the software. Instead of Google TV, this model runs Amazon’s Fire TV platform. The upside is access to nearly every major streaming service, including Netflix, Disney+, YouTube, Apple TV, and Prime Video, along with Apple AirPlay for streaming from iPhones or Macs. The downside is that while the interface works well, it tends to show a lot of recommendations and ads on the home screen. Alexa voice commands are available, but the TV does not include hands-free microphones, so you have to press the voice button on the remote to speak. None of that affects the picture quality, but it does slightly change the overall experience compared with earlier Hisense models. Our Best Editor-Vetted Tech Deals Right Now Apple AirPods 4 Active Noise Cancelling Wireless Earbuds — $119.99 (List Price $179.00) Samsung Galaxy S26 512GB + $100 Amazon Gift Card (Black) — $899.99 (List Price $1,099.99) Google Pixel 10a 128GB 6.3" Unlocked Smartphone + $100 Gift Card — $599.00 (List Price $599.00) Apple iPad 11" 128GB A16 WiFi Tablet (Blue, 2025) — $329.99 (List Price $349.00) Apple Watch Series 11 (GPS, 42mm, S/M Black Sport Band) — $299.00 (List Price $399.00) Amazon Fire TV Soundbar — $99.99 (List Price $119.99) Deals are selected by our commerce team View the full article

A personalized product experience tailors interactions to fit your unique preferences and behaviors. This approach is essential in a market where consumers increasingly expect relevance and recognition. By utilizing past purchase data, businesses can offer targeted recommendations, enhancing satisfaction and nurturing loyalty. Nonetheless, achieving effective personalization comes with challenges that need to be addressed. Comprehending these dynamics can greatly impact customer retention and revenue growth. So, what strategies can businesses employ to overcome these obstacles? Key Takeaways A personalized product experience tailors interactions and offerings to individual customer preferences, enhancing satisfaction and engagement in the digital marketplace. Personalized experiences increase customer loyalty, as 78% of consumers are more likely to repurchase from brands that provide customized content. Streamlined interactions save time by remembering customer preferences and reducing the need for repetitive input during transactions. Technology, including AI and machine learning, plays a crucial role in analyzing data for effective personalization and real-time adaptation of offerings. Companies that excel in personalization can generate up to 40% more revenue, highlighting its importance for business growth and success. Defining Personalized Product Experience Personalized product experience revolves around customizing interactions and offerings to fit individual customer preferences and behaviors. This concept is essential in today’s market, where 72% of consumers expect businesses to recognize them personally. App personalization plays a significant role in this process, allowing Apple to create personalized applications that cater to unique needs. By analyzing past behaviors and preferences, Amazon can offer customized recommendations and personalized communications, enhancing customer satisfaction and engagement. Implementing a personalized product experience can lead to substantial benefits, including a 10-15% revenue lift and a 78% increase in repurchase likelihood. Additionally, brands excelling in personalization can generate up to 40% more revenue than average performers, highlighting the financial advantages of this approach. In the end, defining personalized product experience is about meeting modern customer expectations and cultivating loyalty through meaningful, customized interactions. Key Benefits for Customers When you engage with a customized product experience, you’ll notice significant benefits that improve your shopping expedition. This approach cultivates a deeper comprehension and empathy from businesses, making you feel recognized for your unique preferences. Furthermore, by streamlining interactions and introducing personalized product recommendations, personalization not merely saves you time but also opens up opportunities to discover items that align with your interests. Enhanced Understanding and Empathy Comprehension and empathy play crucial roles in improving the customer experience, as they allow businesses to cater to individual preferences and needs effectively. When you engage with brands that practice app personalisation, you benefit in several ways: You feel valued as brands remember your payment and delivery preferences. Personalized experiences help you discover new products that align with your interests. Improved comprehension leads to increased customer loyalty, as 78% of consumers are more likely to repurchase from brands offering customized content. Businesses that excel in personalization can achieve up to 40% more revenue, indicating the significance of knowing and addressing customer needs. These factors contribute to a more satisfying and engaging shopping experience for you. Time-Saving Personal Interactions In today’s fast-paced world, time-saving interactions are essential for improving the customer experience. Personalized product experiences remember your preferences, such as payment details and delivery options, allowing for quicker transactions. About 70% of customers value personalized interactions, where employees recognize their history, leading to more efficient service. Personalization additionally streamlines finding relevant products, letting you discover new items based on past engagement without extensive searching. Moreover, these experiences grant you increased ownership and control over your interactions, enabling you to tailor preferences easily. By reducing the need to repeat information, businesses improve efficiency and satisfaction, which positively impacts your loyalty. Increased Product Discovery Opportunities Personalized product experiences greatly improve your ability to discover new items that align with your tastes and preferences. By customizing recommendations based on your individual preferences and past purchases, you’ll find relevant products more easily. Here are some key benefits you can expect: You’ll receive suggestions that match your interests, reducing the time spent searching. Personalized experiences increase your likelihood of discovering items you may have otherwise overlooked. You’re more likely to repurchase from brands that offer customized content, enhancing customer loyalty. Engaging with personalized offerings gives you a sense of ownership and control over your shopping experience. This customized approach not just enriches your shopping experience but also drives companies to achieve financial growth through better product discovery. Strategies for Personalizing Product Experience To effectively improve customer experiences, businesses must adopt strategies that tailor product offerings based on individual preferences and behaviors. Utilizing machine learning and AI technologies allows you to analyze customer data, enhancing the accuracy of your personalized recommendations. Start by creating a customer experience map to pinpoint key touchpoints where personalization can greatly raise the user experience, driving satisfaction and loyalty. Implement tools like recommendation engines and predictive analytics to anticipate customer needs, which can boost engagement and conversion rates. It’s also vital to continuously test and refine your personalization strategies. This ongoing process guarantees you adapt to evolving customer expectations, maintaining relevance in a competitive market. Common Challenges in Personalization When you personalize your marketing efforts, you might run into some common challenges that can affect your brand’s effectiveness. Over-personalization can make customers feel uneasy, whereas data privacy issues complicate how you gather and use information. Striking the right balance is vital to guarantee you engage your audience without crossing privacy boundaries. Over-Personalization Risks Over-personalization presents several challenges that can undermine the effectiveness of marketing strategies. When brands go too far, it can lead to disengagement and discomfort among users. Here are some common risks you should be aware of: Creepy User Experience: Customers may feel their privacy is invaded, causing them to disengage. Content Fatigue: Constant exposure to hyper-personalized content can diminish overall engagement with your brand. Narrow Focus: Overly personalized content may alienate users from discovering new offerings, limiting their experience. Technical Limitations: Tracking every user’s preferences can lead to operational challenges, forcing brands to manage broader segments rather than individual needs. Understanding these risks is essential for balancing personalization with user comfort and engagement. Data Privacy Issues Balancing personalization with consumer trust is increasingly challenging in today’s data-driven environment. Data privacy concerns arise as companies collect extensive customer information, which can lead to breaches and misuse. A significant 76% of consumers feel frustrated when they perceive irresponsible data usage, emphasizing the need for transparent practices. Compliance with regulations like GDPR is vital, as violations can lead to hefty fines and harm your brand’s reputation. In addition, over-personalization may create a “creepy” experience, causing disengagement if users feel their privacy is compromised. Effective strategies must strike a balance between customized content and consumer trust, ensuring customers feel respected in their data interactions. Challenge Description Data Breaches Risks of unauthorized access to personal information. Consumer Frustration Negative feelings from perceived irresponsible use. Regulatory Compliance Legal obligations under laws like GDPR. Over-Personalization Excessive targeting can feel intrusive to users. Trust Building Fundamental for encouraging customer loyalty and engagement. Successful Examples of Personalized Experiences Personalized experiences have become essential in today’s digital marketplace, as businesses endeavor to connect with consumers on a deeper level. Notable examples illustrate how effective personalization improves user satisfaction and drives revenue: Netflix: Customized recommendations based on your viewing history boost engagement, leading to higher retention rates among subscribers. Amazon: Personalized product suggestions, informed by your past purchases and browsing behavior, account for a significant portion of its revenue. Spotify: Curated playlists like “Discover Weekly” leverage algorithms to align with your musical preferences, nurturing increased loyalty to the platform. Retailers: Implementing personalized shopping experiences, such as targeted promotions and customized emails, results in a revenue uplift of 10-15%. These examples underscore the importance of delivering relevant and individualized product experiences, especially when 76% of consumers express frustration when personalization is lacking. The Role of Technology in Personalization As businesses endeavor to improve customer experiences, technology plays a pivotal role in shaping how personalization is implemented. AI and machine learning allow companies to analyze vast amounts of customer data, enabling them to create customized product experiences that resonate with individual preferences. Recommendation engines, fueled by predictive analytics, suggest products based on past purchases and browsing history, improving user engagement. Real-time data processing guarantees businesses can adapt their offerings instantly, providing timely suggestions that elevate the customer experience. Additionally, Customer Data Platforms (CDPs) centralize information from various sources, enabling companies to understand customer needs thoroughly. This integrated approach facilitates more effective personalization strategies. In the end, personalized experiences driven by technology lead to increased customer loyalty and retention rates. Studies indicate that companies excelling in personalization can generate up to 40% more revenue compared to their competitors, highlighting the significant impact of technology in creating meaningful customer interactions. Future Trends in Personalized Product Experiences With advancements in AI and machine learning, brands are set to transform how they deliver personalized product experiences. As consumer expectations rise, businesses must adapt to stay competitive. Here are four future trends that will shape personalized experiences: Anticipatory Personalization: Brands will utilize AI to predict customer needs and preferences, ensuring customized offerings are readily available. Real-Time Data Integration: Companies will employ real-time analytics to create dynamic experiences that evolve based on customer interactions across various platforms. Predictive Analytics: By utilizing predictive models, businesses can improve personalization strategies, potentially increasing revenue by up to 15%. Immersive Technologies: Emerging tools like augmented reality (AR) and virtual reality (VR) will enable customers to engage with products in unique ways, enriching their shopping experience. These trends highlight the importance of evolving personalization strategies to meet modern consumer demands effectively. Frequently Asked Questions What Is a Personalized Experience? A personalized experience customizes interactions to your specific preferences and behaviors, creating a more engaging and satisfying environment. It involves recognizing your unique needs and interests, which greatly influences your perception of a brand. With 72% of consumers expecting personalized recognition, businesses must prioritize these customized communications to avoid customer frustration. Effective personalization not only improves customer loyalty but can additionally result in a considerable revenue increase, making it crucial in today’s competitive market. What Does It Mean When Etsy Asks for Personalization? When Etsy asks for personalization, it means they’re looking to tailor the shopping experience to your specific preferences. This can involve choosing colors, sizes, or adding custom messages to products. By providing these options, Etsy aims to improve your sense of ownership and connection to the items you’re considering. Personalization helps Etsy recognize your interests, eventually leading to a more engaging shopping experience that can increase your satisfaction and likelihood of returning. Why Is It Important to Personalize a Customer’s Experience? Personalizing a customer’s experience is essential for several reasons. It meets consumer expectations, as many individuals want brands to recognize their preferences and interests. When you tailor interactions, you not only improve satisfaction but additionally cultivate loyalty; customers are more likely to repurchase from brands that provide personalized content. Moreover, effective personalization can lead to increased revenue and improved customer retention, finally contributing to long-term business success and stronger relationships. What Are the 4 D’s of Personalization? The 4 D’s of personalization are Data, Design, Delivery, and Dynamic. Data involves collecting and analyzing customer information to understand preferences. Design focuses on creating user experiences customized to individual needs. Delivery is about presenting personalized content and offers at the right time, which can boost revenue considerably. Finally, Dynamic personalization uses AI to adapt experiences in real-time, ensuring your engagement remains relevant and responsive as customer behaviors evolve. Conclusion In conclusion, a customized product experience is crucial for meeting individual customer needs and preferences. By leveraging past behaviors and data, businesses can improve satisfaction and engagement, leading to stronger brand loyalty. Though challenges exist, effective strategies and technology can help overcome these hurdles. As consumer demand for personalized interactions continues to grow, companies that prioritize bespoke experiences are likely to see improved retention, increased revenue, and a competitive edge in the market. Image via Google Gemini and ArtSmart This article, "What Is a Personalized Product Experience and Why It Matters?" was first published on Small Business Trends View the full article

Consultancy says it has found ‘no evidence’ that confidential client information was compromisedView the full article

Shares in Bumble Inc. (Nasdaq: BMBL), maker of the Bumble dating app, are surging this morning after the company announced its fourth-quarter and full-year 2025 results. The stock price bounce will be a relief to investors in dating companies, an industry that has suffered severely in recent years due to so-called swipe fatigue among users. Here’s what you need to know about Bumble’s earnings and why its stock is surging this morning. Bumble beats on Q4 revenue Today, Bumble reported its Q4 2025 results. And on the surface, those results weren’t great. As a matter of fact, just purely based on a year-over-year comparison, many of the company’s most important metrics were down across the board, including: Total Revenue: $224.2 million, down 14.3% from the same quarter a year earlier. Bumble App Revenue: $181.0 million, down 14.8% Badoo App and Other Revenue: $43.2 million, down 12.4% Total Paying Users: 3.3 million, down 20.5% Net loss: $611.1 million (versus a Net profit of $9.3 million in the same quarter a year earlier. Still, despite these poor year-over-year results, BMBL shares are popping this morning—and there are two main reasons why. Bumble beats revenue expectations, and embraces AI The most immediate reason for Bumble’s premarket stock bump is the company’s total revenue of $224.2 million for the quarter. Yes, that sum is down more than 14% from the $261.6 million in revenue during the same quarter a year earlier, but critically, it still beat analysts’ relatively low expectations. As Reuters points out, analysts had expected Bumble to bring in $221.3 million in total revenue for the quarter. Bumble ended up beating this figure by nearly $3 million. And while that $3 million sum is relatively small, it signals to investors that things weren’t as bad in the quarter as many analysts expected. But investors are also likely feeling optimistic about another Bumble announcement today. On the company’s earnings call, founder and CEO Whitney Wolfe Herd revealed that Bumble is revamping the app while also adding new AI tools to help users find more relevant matches. Wolfe Herd said that “Bumble 2.0” will deliver a new experience designed to help address dating app users’ dissatisfaction. This dissatisfaction is usually referred to as “swipe fatigue,” and it has turned many younger people off dating apps in recent years. Those users have grown tired of the endless swipes that turn individuals into commodities and often lead to few real-world meetups. “Bumble 2.0 introduces a chapter-based structure designed to help members tell their stories more authentically and understand one another more deeply,” Wolfe Herd said on the call, according to a PitchBook transcript. “This will enable them to see matches with stronger compatibility signals, build confidence in the experience, and get to meaningful in real life dates more quickly.” Additionally, Wolfe Herd said the company is embracing artificial intelligence, announcing a new AI chatbot that is in development, called “Bee.” The chatbot is designed to interact with Bumble users to find out about their likes, interests, and dating objectives, and then use that information to better match them with other users who share the same interests and goals. Bee, Wolfe Herd told analysts, “is designed to become a personal dating assistant and matchmaker, learning members’ values, relationship goals, communication style, lifestyle, and dating intentions through private conversations, then using those insights to identify mutual compatibility to find better dates with a higher degree of confidence and relevance.” Bumble 2.0 and Bee are expected to roll out sometime in 2026. Some users in the key Gen Z age demographic have expressed skepticism about whether AI features will ultimately improve the dating app experience, as Fast Company reported last year. Still, as artificial intelligence is all the rage in the tech industry, investors are likely pleased to know that Bumble isn’t sitting on the sidelines in the AI era. Bumble stock has had a horrible recent run After Bumble’s Q4 results were announced, the price of the company’s shares surged. As of this writing in premarket trading, BMBL shares are up over 23% to $3.51. Yesterday, the company’s shares closed at $2.84. However, despite the massive stock price jump today, BMBL shares have had a horrible run in recent years. As of yesterday, the closing price of BMBL shares has fallen more than 41% over the past 12 months. And over the past five years, the company’s stock price has collapsed by more than 95%. In March 2021, BMBL shares had traded over $74 apiece. But Bumble isn’t the only dating app to see its stock price crash. Over the past year, Match Group, Inc. (Nasdaq: MTCH), owner of Tinder, Hinge, OkCupid, and more, has seen its shares decline about 2.4%. But over the past five years, the company’s shares have declined a staggering 80%. Likewise, shares of dating app maker Hello Group Inc. (Nasdaq: MOMO) have declined by more than 63% over the past five years. The only major dating app to be up over that five-year timeframe is Grindr Inc. (NYSE: GRND), whose shares have risen more than 19% over the period. The declines of these major dating app makers coincide with increasing dissatisfaction among dating app users, who frequently argue that the apps have become too expensive and that matches are fewer and farther between. While investors may be rewarding Bumble today, the company will need to address this user disillusionment if it is to successfully turn around its business. View the full article