Posted November 19, 2024Nov 19 comment_1631 You’ve built an amazing SaaS product, but now you’re drowning in a sea of customer queries. Your support team is getting sidetracked by repetitive tickets, the churn rate is creeping up, and you’re losing sleep over missed follow-ups. Sound familiar? In the fast-paced world of SaaS, stellar customer support isn’t just nice to have—it’s critical […] The post How To Choose the Right SaaS Helpdesk Software appeared first on Groove Blog. View the full article