how much do I need to accommodate employees’ religion?

A reader writes:

I was curious about where the line is on religious accommodation, and at what point it’s okay to say an accommodation cannot be made.

I had an employee who needed an accommodation that allowed them to take lunch at a different time from the rest of the company once a week. This was somewhat inconvenient but I was able to accommodate them. Later they let me know that they were going to need additional accommodations, which again were doable but inconvenient. I also noticed that their work performance suffered during certain times when they told me they needed to fast for their religion. They didn’t make me aware of any of these needed accommodations until they’d been hired and working for a couple of weeks. At one point someone suggested that in order for me to accommodate this employee I should to work additional hours myself.

Ultimately I was able to accommodate this employee with minimal frustration, but what if it hadn’t been as easy? What if there’d been a standing meeting that they were needed for during the time they needed to take their lunch that couldn’t be easily moved? I want to be as supportive and flexible as possible but at what point am I able to say “this goes past reasonable”?

I answer this question — and two others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.

Other questions I’m answering there today include:

• Is it reasonable to expect a multi-year commitment for an entry-level job?
• CC’ing a manager to compliment their employee

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