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allergic colleague has food demands I can’t meet, coworker is a blood drive bully, and more

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I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives.

1. My allergic colleague has food demands I can’t meet

One of my job responsibilities is planning and ordering catering for all of my office’s meetings, trainings, gatherings, and the annual regional corporate holiday party. I’ve taken account of everyone’s dietary restrictions, and I make sure that the restaurants or catering companies always adhere to these specifications and restrictions, whether they are ethical, religious, or allergy. I send a menu out to those with restrictions and make sure that they feel they have enough to eat and are taken care of adequately. Most of them respond quickly with any changes they might need and thank me for looking out for them. I feel it’s my job to look out for these things, but always appreciate some appreciation!

One person (Chandler) does the exact opposite. Chandler’s dietary restriction is a severe allergy. Most recently, I asked him to look through the menu for an upcoming event, pick which item he wanted, and I’d ask catering to make it differently to take care of his needs. He refused. Instead, he asked me to just change the menu completely so that he wouldn’t have to eat a separate thing. The change I was asking them to make was as simple as “Please use brown rice instead of white rice,” but the change he was asking me to make was more like serving beef stew instead of salmon.

This has been an ongoing struggle. I order sandwiches for everyone, and have Chandler’s made separately and wrapped separately to avoid cross contamination, and he makes a face and complains that it is separate! I’ve clarified and confirmed exactly the extent of the issue, so I don’t think I am going overboard here. I get that nobody wants to feel separate or left out, but I’m at a loss here of what I could be doing differently to accommodate him. I don’t have any restrictions, personally, so I’m trying to put myself in someone else’e shoes here. I don’t understand what I could be doing differently to better accommodate Chandler without somehow offending him. Do you or the readers have any insight for this?

It sounds like you’re doing everything you should do, and Chandler is being unreasonable. It’s completely appropriate for Chandler to ask you to order him food that he can eat, but it’s not reasonable for him to insist on changing what everyone else is eating too, as long as there aren’t contamination issues. And it sounds like when you take steps to ensure there won’t be contamination issues, he complains about that.

You could certainly try saying something like, “I’m happy to order you what you need. I’m also happy to let you order your meals directly and have it billed to us, if it’s easier for you do that. Of course, I have a lot of different people’s needs to meet, so I can’t change what everyone is eating to what we’re ordering for you, but is there something else you’re hoping I’d be able to do?”

But unless there’s some key detail we’re missing here, it sounds like you’re handling this well, and you shouldn’t take his complaints as a sign that you’re being negligent.

2018

Read an update to this letter here.

2. My coworker is a blood drive bully

I’m the newest and youngest employee at a small office that’s the perfect place to start a career in my industry. I love the work, and I like my coworkers. The problem is “Alice.” She’s the long-time office admin, a very sweet and upbeat woman in her mid-50s. She’s involved in all kinds of charities and volunteer work, all for causes I support. She never solicits donations (it’s against company policy); she doesn’t badger people to join her groups though she’s always delighted when someone expresses an interest.

One of her causes is the Red Cross. Last week they launched a blood drive in our neighborhood—actually there’s a “bloodmobile” parked on our block. Alice enthusiastically announced the drive, urging everyone to donate. You get a sticker when you do, and she wears hers prominently every day. She also keeps tabs on who’s gotten a sticker and who hasn’t; over the last few days she has affectionately chided any un-stickered employees, usually in the morning when we’re all getting coffee, and once at a staff meeting. (Also the office has an open floor plan.)

I fully support the Red Cross and their work. But I am a bisexual man, and not exactly celibate, and I don’t meet the Red Cross’s restrictions on recent sexual activity. I’m out to most people in my life, and not keeping it a secret from anyone else. But it hasn’t been an easy process and to be honest I’m still coming to terms with my identity, including how or when to come out (I’m not in a relationship and most people assume I’m straight). The one thing I’m sure of is that I’m done lying.

So whenever I see Alice coming at me with her big smile and her sticker I break into a cold sweat. I’ve dodged the question so far, sort of walking a thin line between the truth and the whole truth. It just feels like if I laid it out for her I might as well be making an announcement to the entire office: “Attention everyone! I have sex with men!” I’m not ready for that.

What’s worse is that our HR department is basically one guy: a gay man who casually strolled in with his “I donated” sticker the second day of the drive. I don’t know if he really did or what, and I’m truly not judging him. But it makes me feel even more self-conscious about coming out in this way, much less talking to him about it.

How should I handle this? The blood drive’s almost over; can I just wait it out? Or am I being a coward and a hypocrite by not explaining my situation to Alice? I feel so embarrassed and awkward about the whole thing, I’ve kind of lost perspective. But I can’t bring myself to wear that damned sticker if I didn’t earn it, and as much as I wish I could, I can’t donate without being dishonest. (I should add that I’m fully confident about my negative HIV status, so this really is just about being bisexual.)

You are 100% entitled not to explain the situation to Alice. You are being neither a coward or a hypocrite. People aren’t entitled to information you didn’t intend to share with them just because they’re pushy.

And Alice is being pushy. Yes, blood donation is a good cause, but people have all kinds of personal reasons for not wanting or being able to donate blood, and she should be more thoughtful about that.

If you just want to wait it out, that is completely fine! There is no shame in taking the path of least resistance here.

But if you wanted to say something to Alice, you could say, “You know, some people have medical or other reasons they can’t donate blood, and might not want to announce those reasons at work.” Ideally you’d add, “This kind of pressure isn’t cool when you consider that,” but you can leave that off if you want. (But do know that’s true, and it’s not just men who’ve had recent sex with men — you can’t donate blood if you’re on certain medications, including antibiotics, or have certain types of cancer, or ever tested positive for Hepatitis C, or a bunch of other reasons.)

And if you want to, you can also point out the same thing to your HR guy — as in, “I’m concerned about how much pressure Alice is generating around the blood drive. I’m all for giving blood, but given the whole range of medical and other reasons some people aren’t allowed to, I worry she’s inadvertently pressuring people to reveal personal medical info to her because she’s not taking no for an answer.” This framing is “I’m concerned for the office as a whole” and “this is a landmine for the company,” not “Alice is making me uncomfortable. (Although the latter would be fine to say too! It just sounds like you’d prefer not to.)

But you don’t have to do any of that if you don’t want to. It is perfectly fine to just wait this out. Hell, it’s fine to lie to/mislead Alice (“yep, I’m good”) if she continues being so pushy. You have zero obligation to share anything you don’t want to share.

2019

3. Can I advise my replacement about my difficult boss?

I’m about to leave my current position to attend graduate school, and my boss is interviewing for my replacement. I’m very ready to move on for a variety of reasons, in particular the fact that my boss Fergus has a very strong personality that does not mesh with my own (I’m not alone; others in the office also feel this way). I’d like to give my successor some advice that might help them “manage” Fergus — such as “if you want concrete deadlines, you need to ask for them clearly, vocally, and often” and “as the youngest person in this office, your informal job duties will also include computer support.”

I realize that my perspective is a little biased, and I don’t want to sound like a disgruntled former employee because overall this workplace has given me many opportunities and Fergus is a genuinely good (but, to me, infuriating) person. What kind of advice is appropriate in this situation?

You can absolutely do that and it can be really helpful. You just have to be careful not to sound negative about it — you can’t sound resentful or like you’re complaining or eye-rolling. Even a little eye-rolling is undermining to your boss, and it sets up your replacement to see things through a negative lens from the start. Let her draw her own conclusions; don’t draw them for her, especially since for all we know she may turn out to be someone who can work beautifully with your boss. (That happens!)

So the tone you want when talking about this stuff is just helpful and matter-of-fact — the same tone you’d use when explaining how the office calendar works or where the best places are for lunch.

2017

4. My company wants to promote me but not pay me for it

I interviewed about a month ago at my current company for a promotion. The position was open because they are opening a new work site and they moved one of the managers there, leaving his position at my work site vacant. Yesterday my manager called me into his office and told me I’d been selected for the position. He then asked me to start working in the position immediately, without a pay increase or even an offer letter. This position will be a huge increase in responsibility from my current position, so I don’t fancy doing it for no pay.

After discussing it for a while, I found out that the last person who was in that position, as far as HR is concerned, is still in that position, despite his having been working at the new site for weeks already, and they cannot put me into a position that is not vacant. Supposedly this is because the new work site has not yet secured funding for its operations from our customer.

My company has a history of promoting people and not increasing their pay for a long time after they start in the position. Six months to a year until someone sees their salary increase is normal. Since they cannot even have HR change my status to the new position, it will likely be even longer. I offered to do the new position for 30 days, and if I haven’t received a formal offer at the end of 30 days I will return to my current job. My manager’s counter offer was that I will just work in the new position and whenever they can officially promote me they will.

I would like to take this promotion but will only take it for a significant salary increase because it is a much more stressful job than my current one. I find this whole situation very strange because I am working for a well-established company with thousands of employees. What is the best course of action?

If you’ll only accept the position for a significant salary increase, you don’t have a lot to lose by holding firm on that. You can try saying something like, “I’d love to accept the position and I’m excited about doing the work. But it’s a significant increase in responsibility, and I want to ensure that my compensation reflects that. I understand that the position isn’t officially vacant yet. But surely if we were hiring someone from the outside to do this job, we’d give them a salary that reflects market rate for this work. I’m asking that we do that now, before I accept the role. I can’t commit to it without first knowing what the salary will be.” (Or you could change that last sentence to, “Once I start doing this higher level work, I think it’s fair that my salary reflect that. Alternately, I’d be willing to wait up to two months as long as we can put in writing that I’ll receive that increased pay retroactively. Otherwise I’d be doing higher level work at a lower level salary, which of course wouldn’t be reasonable.”)

But it sounds like they’re counting on you to want the promotion enough that you’ll just do the work for a year or more at your old salary. And if you hold firm, you do risk losing the promotion, so you should just be sure that you’re willing to take that risk before drawing a line in the sand about it.

2018

The post allergic colleague has food demands I can’t meet, coworker is a blood drive bully, and more appeared first on Ask a Manager.

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