company wants references from “coworkers you didn’t get along with”

I’m off sick, so here’s an older post from the archives. This was originally published in 2016.

A reader writes:

I’m currently interviewing for a new position with a company that works remotely. Over the past two weeks, I’ve had 10+ video calls with every member of the small team, along with a bunch of unpaid work tests that have included everything from client proposals to personality tests. It’s starting to feel like a full-time job just interviewing with them. I was willing to do all of this because the company is one that I know well with a social mission that I really believe in. I was even willing to accept that they are paying a good $20k below what is normal.

I was told that it was down to me and one other person and they were planning on making a decision this week. Today I got an email asking me to send one to two references in each of five categories. One of those categories is “coworker(s) that you didn’t get along with.” They say they want all of these references to get a complete picture of who I am and how I work, but this feels like a weird ask to me. There haven’t been many coworkers that I’ve had problems with and most are far in the past (5+ years) and were fired from their jobs. They aren’t people I’d want talking to a potential future employer on my behalf, even if I did have a way to contact them and ask if they’d be willing. I have plenty of great “normal” references and a solid work history with a portfolio to prove it, which seems like plenty to base their decision on in addition to the many phone calls and tests.

Am I off-base for feeling uncomfortable with what they’re asking of me? Is there a way that I can provide standard references and address my concerns of feeling uncomfortable without turning them off too much? I’m worried that I might have wasted a lot of time with this whole process.

What the actual F.

Seriously, this is ridiculous. 10 video calls over two weeks is absurd — it’s disrespectful of your (and their) time, and it’s indicative of a company that has no clue how to hire — and not even enough of a clue to realize that Something Doesn’t Seem Right About What We’re Doing. And now five to ten references, over five different categories? And names of coworkers who you didn’t get along with?

No. That is not reasonable.

References are valuable. And sure, in theory I’d love to be able to talk to a dozen people who worked with a candidate, with a whole bunch of different vantage points. I’d also like to have a video reel of the highlights of their last two years of work, a transcript of every time they got frustrated with a manager or a coworker, and a live blog of their last performance review meeting.

I can’t have those things because hiring doesn’t work that way. You will never know absolutely everything that you could know about a candidate. You do your best, based on a reasonable number of interviews, work samples, observations, and discussions with a handful of references. If you don’t feel like you have enough to confidently move forward with someone after doing that, they’re probably not the right candidate — or you need to seriously revisit your hiring practices. It’s not okay to put the burden of weak hiring practices or shaky confidence in your own judgment on to the candidate, and make them pay the price in the form of dozens of hours of interviews and exercises and tests, or to ask them to place an unreasonable burden on people they know.

You can never look under every single rock. Asking to be put in touch with coworkers who you didn’t get along with is just … ugh, it’s just not okay. They have to know it’s going to cause you a tremendous amount of discomfort (and the coworker too, I’d assume), and since they have no way of judging what happened between the two of you, they have no way of knowing how much weight to give whatever that person might say to them.

And really, it’s so very unreasonable that it’s worth you refusing. This is not a company you should continue placating. I’d seriously consider telling them, “This seems like overkill to me. This is exponentially more information than I’ve ever been asked for before by an employer. We’ve already had 10+ video calls and I’ve completed numerous tests for you. These aren’t reasonable demands to make of job candidates. I was very interested in working with you, despite the below-market salary, but I’m alarmed enough by these practices that at this point I’m withdrawing my application.”

But if you are absolutely committed to continuing, then I suppose you could say: “Hmmm, I’ve never really had any significant problems with coworkers, but I’m providing names and contact information for a variety of people who can speak to my work.”

(Or maybe you can just give them my contact info as one of your references so that I can give them a piece of my mind? No? Fine.)

The post company wants references from “coworkers you didn’t get along with” appeared first on Ask a Manager.

View the full article