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can a manager lead a Bible study, asking an interviewer about their awful online reviews, and more

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It’s five answers to five questions. Here we go…

1. Can a manager lead a Bible study?

I am a mid-level supervisor for a state government agency. While I directly supervise several employees, about half of the employees in my section directly report to my manager, “Michael.” He, in turn, reports to “David” and “Jan,” who are the chief and the second-in-command. There are several other sections within our agency that do separate work, and those sections have their own corresponding Michaels, who also report to David and Jan.

Hypothetically (I do not have any plans to do this currently), given the fact that I supervise some employees, would it be inappropriate for me to organize a Bible study, book club where we read a religious book, etc., which would occur, say, over lunch?

On the one hand, my religion is extremely important to me and my religious beliefs aren’t exactly a secret. (For example, I told a coworker who lost a family member that I would pray for them, because I know they follow the same religion as me.)

However, I would not want anyone, especially those I supervise, to think that their participation (or lack thereof) in this sort of activity is being encouraged by me by virtue of my position. That is, I wouldn’t want there to be any pressure for people to participate because someone in management is doing it. Does the fact that I only supervise a handful of people when there are well over 100 employees in our agency, many of whom do entirely separate work from me, make a difference?

No, a manager should not organize any kind of religious discussion at work. No matter how sincere you are in saying that people who attend wouldn’t get favorable treatment from you, some of your staff will still worry that they will and/or will feel pressured to participate and/or will find it unfair that people are getting extra networking opportunities with you based on a shared religious practice. And frankly, it would be unfair — that is an extra networking opportunity with you, and it shouldn’t be open only to people willing to talk about religion with you (or be based around religion at all).

2. Can I ask an interviewer about their terrible customer reviews?

After being laid off a month ago, I’m in the early stages of interviewing for a learning and development role at a midsize corporation. Unlike my last job, where I was creating customer-facing trainings, this role would entail creating internal trainings on a wide range of topics, which is much more aligned with my long-term career goals. However, when I was researching the company, I discovered that the service the company provides garners VERY low customer ratings (as in, 1.4 stars on Google reviews and Yelp and an enormous pile of Better Business Bureau complaints). While of course I realize that these online reviews don’t reflect the good experiences (there must be some, right?), I was appalled by some of the claims people were making.

Right now, I’m leaning toward not moving forward in the interview process, as I’m not desperate for a job (yet!) and I am reluctant to work for a company that seems to have no compunction about scamming its customers. But there is a part of me that is curious as to how they would respond if I asked them about those reviews — I mean, maybe they’re working to address the issues. I have been considering asking something like, “I have seen some online reviews where customers are really unhappy with Company’s services. I know that people who are happy with Company aren’t likely to go online to rave about it, but I was wondering what steps Company takes to address customer feedback and how your customer service reps fit into the vision you have for the L&D team.” Or something along those lines. Is that totally unhinged? Should I just cut and run now?

It’s not unhinged at all. That’s a pretty normal question to ask in this context, and they’ve probably been asked it before! They’re aware of their reviews, and they’re aware (some) candidates will be too. Your wording isn’t particularly aggressive or adversarial; it’s reasonable.

That doesn’t mean you shouldn’t cut and run. But if you’d otherwise be interested in the job, go to the next interview and ask.

Related:
asking a company about its bad reputation in an interview

3. Should I tell a former coworker that someone is talking smack about them?

I had a job recently where we were a team of seven, including the system admin, Amanda. Her attendance was sporadic, but didn’t really affect the rest of us. I felt like whatever arrangements she had with our team’s leadership were none of our business.

The front-end guy, Kevin, and I talked regularly, and he’d often talk junk about her. He’d regularly make comments to me like, “Well, what the hell does Amanda do all day? Why don’t we see her on X date?” It made me uncomfortable because neither of us was Amanda’s supervisor and I felt it was none of our business as it didn’t affect our jobs in the slightest.

Now that I’m no longer there, should I warn Amanda that Kevin was talking junk about her? Why or why not? Does it make a difference if I got fired for an unrelated reason? (It was my fault, and I own it.)

Are you close with Amanda and do you consider her a friend? If so, sure, you could go ahead and tell her — if you think she needs to know that Kevin is potentially stirring up drama that could affect her. If you’d just be telling her on principle and not because it potentially could have repercussions for her, then no; in that case I’d leave it alone since there’s no point in getting involved when you’re not even there anymore.

And if you’re not close with Amanda, then there’s nothing to do. You’re no longer there and that office’s issues don’t need to take up any space in your brain (and it risks coming across as odd and drama-stirring to contact someone you’re not close to after leaving to share something like this).

4. Expected to show up in person even when we don’t need to

I’m a teacher in an independent school, and I love my job, for many reasons. However, my colleagues and I get frustrated by the administration’s expectations regarding our working hours. Like essentially all teachers, we work quite a bit outside of school hours; we work before school, after school, evenings, weekends, and on breaks. That’s just part of being a teacher. We are salaried, and sometimes we are required to stay after school or be at school in the evening for meetings, events, Parents’ Nights, graduations, etc. Also part of the job.

What’s frustrating is that the administration and HR tell us that we have to be on campus for a particular eight hours a day (even when not teaching) and sometimes even on days with no classes or meetings. As teachers, we are a pretty highly educated bunch; most have advanced degrees and could earn a lot more in other industries. It feels kind of disrespectful of our time and dedication for us to be told that we have to be on campus when nothing is scheduled, and it feels inconsistent with other jobs for salaried professionals. What are your thoughts?

Yes, it’s disrespectful of your time, your obvious commitment to the work, and the amount of additional hours you put in over and above a normal work week. It’s also pretty par for the course in teaching, unfortunately, which is still very much a “you need to be in the building to be seen to be working” culture from what I understand.

5. Is it legal for a job ad to set a limit on years of professional experience?

I recently read on your site that requiring someone to be a recent graduate could quality as age discrimination. I’ve seen a company director posting a job on LinkedIn (not an ad, a post from their regular profile) saying the job only accepts people with a maximum amount of professional experience of five years. This is in the U.S., so doesn’t this open them up to age discrimination? While they work in an field I’m not interested in, I am nearing 50 with decades of “professional experience” and it really sounds like it is a statement of “old people need not apply.”

Yes, it absolutely opens them up to liability for age discrimination. I wouldn’t be surprised if you don’t find that language in the actual HR-approved ad (because they know better) and this guy, in writing his own message, let the truth about who they prefer slip out.

The post can a manager lead a Bible study, asking an interviewer about their awful online reviews, and more appeared first on Ask a Manager.

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