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This post was written by Alison Green and published on Ask a Manager.

A reader writes:

At my small company, employees have a small number of set hours each week but can set their own schedule to be as full or as empty as they’d like by scheduling sessions directly with the clients they are connected with. We give them a calendar where they input their hours worked, and then we process payroll based on those calendars twice a month. The calendars are the only way we know anything about people’s work schedules, as they can change drastically from week to week.

A new employee for some reason just will not fill out his calendar in anything approaching a timely manner. He has been here for months, and so far I have been able to process his hours with everyone else’s once. Except for that one time, he has completely ignored his calendar (and all of my emails) for about 1.5 months, then backfills it all and expects to be paid for all that time.

Aside from how strange this is, it creates a massive headache for me as I have to do special payroll runs for this one person. Our payroll system is time-intensive and far from my primary duty, and I am at my wits’ end. Do you have any suggestions for what I can do or how to get this to stop?

I answer this question — and three others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.

Other questions I’m answering there today include:

  • My office includes me in Administrative Professionals Day just because I’m a woman
  • Reference checker only wanted me to call if the candidate was “exceptional”
  • How far back should your resume go?

View the full article

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