Hiring and Onboarding Remote Employees

Your software development team barely looks up from Azure DevOps so they can get all their work done. That makes things difficult for team leads and other stakeholders who need regular updates on software projects but only work in Jira. That’s where a Jira-Azure DevOps integration comes in. Here are a few ways you can make this happen. Method 1: Use the Azure DevOps for Jira Marketplace app The team at Atlassian built an app specifically for setting up a Jira-Azure DevOps integration. You can find it on the Jira marketplace here. With a little bit of technical know-how, developers in Azure DevOps will be able to push data from that tool to Jira, giving l…

From service and support to IT, data, and development, ServiceNow acts as the ticket management interface between users (internal and external) and the IT department or support team that solves their tech problems. Salesforce is the go-to platform to manage customer data and streamline workflows for your customer success agents and sales team, converting opportunities into sales, and keeping your contacts organized across all business functions. Put together, these two tools become a powerhouse duo, sharing data, reinforcing pipelines, improving analytics, and creating more accurate forecasts. Let’s take a look at a couple of methods to get the most out of Sal…

Many software developers work with both Jira and GitHub Enterprise, and keeping development tasks moving smoothly can be a major headache. Developers who work in GitHub Enterprise don’t want to jump into Jira, potentially missing context crucial to their work. Team leads and product managers who use Jira try to avoid sifting through pull requests to find the updates they need. That’s where an integration between Jira and GitHub Enterprise comes in. That’s also why both Atlassian — the people behind Jira — and Unito offer an integration for GitHub Enterprise and Jira. Here’s a breakdown of both solutions. Atlassian’s GitHub for Jira app Atlassian’s GitHub for…

Enterprise software giants Salesforce and ServiceNow each excel in their intended domains – customer relationship management (CRM) solution and internal service management, respectively. Yet, it can be challenging to operate both of these platforms simultaneously across a large organization without ending up in two distinct data silos. The software development team or IT department ends up in one, while marketing, sales, and customer support wind up in the other. But these departments can’t function in isolation without the whole organization suffering. When processes get bogged down by redundancy and missing data, customers ultimately feel the impact. The solution is…

ServiceNow Integration Hub is the primary solution for engineers and IT professionals seeking to connect the leading IT Service Management (ITSM) system with other apps and tools in their stack. It’s undeniably powerful, enabling users to build custom integrations through “spokes” and the ServiceNow Flow Designer. However, in order to get the most out of Integration Hub, users must have significant technical expertise, budget, access to development resources, and lengthy timelines. For the largest organizations with fully staffed ServiceNow teams, those obstacles are minimal. For mid-size companies with limited resources however, alternative solutions can bypass many …

When most of your processes pass through multiple software tools and generate tons of data, software integration becomes essential. But unless you’re already well-versed in these platforms, even a simple Google search can be enough to get overwhelmed. Between automations, iPaaS, iSaaS, WFM, where should you start? With a little bit of know-how, choosing the right software integration doesn’t have to be any more complicated than any other tool. Here’s a full guide to get you started. In this article What is software integration? Common options for software integration Software integration examples A software integration checklist What is software i…

Getting work done today seems to require dozens of different apps, tools, and platforms. But when you’re bouncing around from HubSpot to Gitlab to Jira to Mailchimp, you might start feeling more frazzled than super-productive. That’s where no-code workflow automation comes in. With this software, you can get your daily processes running automatically, and put all your apps in communication with each other. This can be extremely useful if you need to work cross-functionally with multiple departments It’s a way to get your tech working for you — no coding skills required! Here are 10 great tools to get you started on your automation journey. Unito Kissflow …

Before workflow automation became a must-have for any business, employees were spending hours on repetitive and time-sucking tasks. With the introduction of workplace automation software like Zapier, organizations are now able to automate processes like tracking leads or filling out data so their employees can focus on areas of the business that matter most. As a leader in the workflow automation space, Zapier helps organizations build custom solutions to automate countless tasks across any business. With the average Zapier user saving ten hours of work a week, it’s no wonder it’s one of the go-to automation platforms for so many companies. However, like all too…

Professional services firms work with tight profit margins and every optimization they can apply to their operations has a direct impact on these margins. That’s why having a professional services automation software (PSA) is an essential part of setting up your firm’s tech stack. These platforms can make the difference between smooth client onboarding and long, unproductive back and forths. They can unlock new collaboration opportunities between teams, streamline delivery, and a lot more. Here’s a breakdown of this essential software category. Why do professional services firms need automation software? While every organization can benefit from the right autom…

Boomi is a popular iPaaS, or integration platform as a service, which allows enterprise teams to integrate essential systems and automate manual work. While it’s a popular platform, with customers like the Australian Red Cross, LinkedIn, and the American Cancer Society, it’s not necessarily the best option for every team. Let’s look at some of the best Boomi alternatives on the market. Unito: Best Boomi alternative for 2-way sync Unito is the best Boomi alternative for organizations that want enterprise-grade integration capability without waiting months to deploy their first successful integration. A Unito flow goes beyond the simple automations crowding t…

Whether you’re moving from one Salesforce workspace to another, migrating from Salesforce to another CRM, or upgrading to Salesforce, you’ll need to migrate a ton of data. You can always build a team to handle this migration manually, but this isn’t feasible for most organizations. It leads to a ton of manual work, data loss, and more issues that can slow down or even completely stall your migration. Not to mention how expensive it can become. That’s why Salesforce data migration tools exist. For most organizations, these tools are a must-have for any migration to and from Salesforce. Here are some of the best. Unito: Best Salesforce data migration tool for phased…

Smartsheet is a powerhouse for project management, reporting, and more, but few organizations depend on it entirely for all their workflows. That means you’ll need to work across tools at least a little bit for every project. Unless you’re willing to copy and paste data across them, you’ll need some way to integrate Smartsheet with these other tools. Here’s how that works. What are Smartsheet integrations? A Smartsheet integration transfers data between your sheets and other tools. These integrations range in capability from automatically creating new work items in other tools when you create Smartsheet rows to dynamically updating fields in those rows whenever…

Salesforce Agentforce is a powerful platform for Salesforce admins who want to close gaps in essential workflows and give their teams more time to concentrate on mission-critical tasks. These autonomous agents only need a minimum amount of direction before they get to work, and they consistently learn from the tasks you set out for them. But just because the technology behind AI agents is incredibly powerful doesn’t mean Agentforce is the best option for all teams. Here’s a list of the best alternatives to Salesforce Agentforce, whether you’re working in Salesforce, in different tools, or looking to automate completely different use cases. The best Salesforce …

No one has time to waste on repetitive tasks like manually updating workflows or making endless custom rules for different Jira projects. This work needs to be done, but does it need to be done by you? The answer is probably “no.” But if you’re not doing it all, who will? No one has to. In this article, you’ll find two different tools that can help you automate and integrate Jira workflows and customize the tools in your tech stack to help you work smarter, not harder. Let’s cover the difference between Unito and ScriptRunner for Jira, what features and benefits they include, associated costs, and what option will best fit your needs. Unito vs. ScriptRunner fo…

In Unito’s Power of Sync ebook, you’ll discover: The current state of integration (and how it’s bringing your teams down) Why 2-way sync is the simpler approach to integration Which existing 2-way sync solution is right for you Don’t get triggered by automation, get in sync Data integration hasn’t been a luxury for decades. With the explosion of software tools in recent years — and your team’s increasing dependence on them — your organization is creating a ton of data with every task, every deliverable, and every customer. That data is the fuel your top performers need to crush their goals. But getting that data to them is fraught with headaches. …

You’ve gone through the backlog, prioritized what needs to happen, and planned your next sprint. There have been meetings and messages, and everyone knows what they’re supposed to do. Now you just need a way to stay updated on how their work is going. You trust your developers to get things done, but you want the ability to identify and address blockers as they happen. You’re here to help your team, and you want to know exactly where and when to give that support. That’s what the sprint execution workflow is about. What is a sprint? Sprints are an essential part of Scrum, an Agile methodology typically used by software development teams to continually de…

Your CRM (customer relationship management) platform is the center of all workflows involving customers for your organization. That’s because it holds all contact information for your customers as well as conversations you’ve had with them, marketing campaigns targeting them, and more. But the troves of data in your CRM come from multiple sources, leading to a disjointed system, unnecessarily time-consuming workflows, and missed opportunities. That’s where CRM integration comes in. What is CRM integration? CRM integration is a process that connects your CRM to other tools in your stack. Typically, this will be done through a third-party CRM system integration. …

NetSuite is a powerful all-in-one solution for your organization, but does it have all the data you need? Your teams rely on tons of data to close high-priority projects, navigate obstacles to your organization’s growth, and ensure a consistent, high-quality experience for customers and clients. That’s why many teams trust NetSuite Connector to integrate this popular platform with a dozen data sources. Let’s explore this tool, see what it can do for you, and find out if it’s the solution you need. What is NetSuite Connector? NetSuite Connector is a built-in integration solution that allows NetSuite users to connect all systems involved in managing their ecommer…

Salesforce is an incredibly powerful platform, able to handle most of your organization’s needs in sales, customer support, and even marketing. But while a host of automations and integrations allow Salesforce users to streamline much of their work, there’s a feature that can do much more, and do it more autonomously. Here’s your quick guide to Salesforce Agentforce and what it can do. What is Salesforce Agentforce? Agentforce is Salesforce’s AI agent functionality, which allows Salesforce users to instantly unlock more bandwidth for everything from processing incoming customer requests to booking sales meetings and managing their pipeline. More than just a…

Customer support is about finding out what someone needs and lining that up with the right solution. It’s about turning what might start out as a negative interaction into a positive one. It’s rigorous, technical work. But sometimes, you just can’t solve the problem on your own. When this happens, a ticket will often need support from other people, from developers all the way up to the CEO. When this happens, you need a quick, efficient support ticket escalation workflow. Let’s go over this workflow and its common hurdles. What is a support ticket? A support ticket describes an issue, usually faced by a customer, that an organization works to fix. This t…

It’s long past time to ask whether AI tools should be integrated into the way you work. Now, the question is “How should AI be used?” In a recent survey by McKinsey & Company, 78% of respondents said they use AI in at least one business function, compared to only 55% the previous year. In most organizations, there’s no longer a need to pitch AI, but there is a need to prove its ROI. AI agents are just one of the most recent developments in AI technology, and teams are diving deep into their functionality. They’re testing ready-made agents — like Salesforce’s Agentforce — or learning to build and deploy their own. But there’s one key issue all these agents have…