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  2. "AI-generated slop” now accounts for 21% of Shorts shown to new users. Here’s what the data says about monetization, trust, and long-term organic strategy. The post YouTube’s AI Slop Problem And How Marketers Can Compete appeared first on Search Engine Journal. View the full article
  3. For years, ecommerce ran on a simple model: Google drove traffic, and your site did the selling. Rankings, clicks, and conversion rate determined performance. That model just changed. With the Universal Commerce Protocol (UCP) and AI Mode, Google can now discover, compare, and complete purchases inside its own AI experiences. Search is shifting from a traffic channel to a transaction layer. Visibility now depends on whether Google’s AI selects your product data. When AI makes the recommendation and closes the sale, optimization moves upstream. The question isn’t just whether you rank. It’s whether you’re chosen. Here’s what changed and what SEO and AI optimization teams need to do next. The shift to agentic commerce Google launched the Universal Commerce Protocol, or UCP, on Jan. 11. This new open standard is designed to let AI agents discover, evaluate, recommend, and purchase products across the web, all inside Google’s own AI experiences. What stood out to me wasn’t just the protocol itself, but the ecosystem Google built around it. UCP was developed with platforms like Shopify, Etsy, Wayfair, Target, and Walmart, with payment networks already integrated. That kind of coordination suggests this was planned for the long haul, not just a quick test. At the same time, Google rolled out three platform-level capabilities that make this real in day-to-day shopping: Business Agent gives brands an AI-powered representative inside Search and the Gemini app. Shoppers can ask product questions, compare options, and get brand-level guidance without visiting a website. Direct Offers allow merchants to inject exclusive discounts directly into Google’s AI Mode, so promotions now live inside the recommendation engine itself. Checkout in AI Mode lets Google complete purchases inside its own interface, turning Google from a traffic broker into a transaction layer. More importantly, this allows Google to turn everyday conversation into commerce. Instead of waiting for shoppers to type product searches, Gemini can now respond to natural language prompts like “help me plan a camping trip” or “what will get wine out of my couch” by pulling live inventory, pricing, and availability from retailers, and completing the purchase in the same interaction. Dig deeper: Are we ready for the agentic web? Your customers search everywhere. Make sure your brand shows up. The SEO toolkit you know, plus the AI visibility data you need. Start Free Trial Get started with What this means for ecommerce strategy When AI intermediates the buying journey, brands compete inside the recommendation layer, not just in search results. For most of my career, ecommerce worked the same way everywhere — search engines, ads, and marketplaces existed to send people to your site. Your site did the selling. UCP changes that model entirely. Now AI handles the whole journey. It figures out what someone actually needs, compares the options, and can even complete the purchase. At that point, it doesn’t really matter how good your homepage or category page is if AI never chooses your product in the first place. I saw this problem years ago, working with a large American candle retailer. People weren’t really shopping for candles. They were trying to get rid of pet smells, calm down after a long day, or make their house feel a certain way. But all we could give Google were scent names and product categories. If someone wanted something that killed pet odor without smelling like fake fruit, we probably had the perfect candle, but it almost never got shown because the data couldn’t express that situation. That’s what changes here. With Gemini and UCP, people can finally describe what they’re dealing with, and the AI can map that to the right products in a brand’s catalog. And when checkout happens inside Google, everything shifts. You don’t win because someone clicked your site. You win because the AI picked your product. Business Agent pushes that even further by letting brands show up right in the middle of that decision. In real terms, that can be the difference between moving a few thousand units and moving 10 times that, without changing a single product, just because the right things are finally being matched to the right people. This creates a very different kind of competition than what we’re used to. In the past, weak data or mediocre pages might push you lower in the results. Now, when product data is incomplete or inconsistent, the AI has little reason to consider you at all. Brands are competing for inclusion in the system’s recommendation set. That shift changes where the storefront lives. It now exists wherever the AI presents options in that moment. Dig deeper: Google outlines AI-powered, agent-driven future for shopping and ads in 2026 Get the newsletter search marketers rely on. See terms. The new playbook: How SEO and AI optimization help For a long time, SEO was framed as getting pages to line up with keywords. In reality, search engines have always been trying to understand products well enough to make decisions on a user’s behalf. What’s changing now is how explicit that decision-making has become. Google is feeding AI Mode, Gemini, and Business Agent with product feeds and structured data, and it keeps adding more fields that describe how products actually get used. Things like common questions, what works with what, and what people buy instead when something is out of stock. That’s how the AI starts to reason, not just match words. I saw this clearly while working with an outdoor apparel brand. Someone planning a trip to Europe wasn’t really searching for a jacket. They were thinking about rain, cold mornings, long walks, and changing weather. We had the right products, but shoppers had to guess which filters to click or which category to start in to find them. With agentic commerce, that guesswork goes away. A shopper can just say, “I’m going to Europe in the spring, what jacket should I bring?” and Gemini can look at weather resistance, weight, breathability, and what’s actually in stock, then show the few options that make sense. That’s what all these new attributes unlock. They let the AI understand products the way a good salesperson would. And when that happens, it’s not a small optimization. It can be the difference between a campaign barely working and one that suddenly takes off. Dig deeper: How AI-driven shopping discovery changes product page optimization Competing in the AI selection layer What matters isn’t page position. It’s whether Google’s AI understands what a product is, who it’s for, and when it should be recommended. When I worked with a high-end luxury jewelry retailer, one of our biggest challenges was building “user journey” pages. We had to create landing pages for things like anniversary gifts, modern gold, or minimalist style because shoppers weren’t searching for SKUs. They were searching for meaning: “I need something that feels romantic.” “This is for someone who loves simple gold instead of flashy diamonds.” “I want it to look modern, not old-fashioned.” Those pages worked, but they were slow to build, hard to keep fresh, and almost impossible to personalize. With Gemini and UCP, that whole layer moves into AI. A shopper can just describe the person, the style, and the budget, and the system puts together the right products in real time. That feels less like search and more like having a personal shopper. And none of that works without good product content. The descriptions, the specs, the reviews, even how people interact with the site are what give the AI something to reason with. If your pages are thin or confusing, the AI has nothing solid to work from. For SEOs, this is the moment the fundamentals become decisive again. The same goes for site experience. When people stick around, buy, and don’t return products, Google learns that your brand is a safe bet. In an AI-driven world, that trust is what keeps you in the recommendations. Direct Offers then layer paid promotion on top of this organic selection system, creating a blended performance layer where feed quality, content quality, and media strategy all work together inside the AI buying experience. Dig deeper: How SEO leaders can explain agentic AI to ecommerce executives Using Google Merchant Center for agentic commerce Product feed optimization essentials Merchant Center has evolved beyond a Shopping ad upload tool. It now connects your entire retail operation to Google’s AI. Inventory, pricing, promotions, shipping, and product details all flow through it so Gemini can actually act on them. If that data is wrong or out of sync, the AI can’t confidently sell anything. That’s why every field suddenly matters. Titles, descriptions, categories, GTINs, brand names, and images aren’t just metadata anymore. They’re how the AI knows what something is and whether it should trust it. Google is also starting to add more human context into those feeds. Things like common questions, what accessories go with a product, what people buy instead, and how something is used in the real world. That’s how a machine starts to understand products the way a person does. This is where a lot of brands get blindsided. A small pricing error, a feed that lags behind inventory, or a missing promotion is all it takes for products to quietly fall out of the AI layer. You might get an alert in Merchant Center, but if no one’s watching closely, the impact shows up in lost visibility long before anyone realizes what happened. If you’re eligible, turning on Business Agent is part of this too. It lets your brand show up inside those AI conversations, not just as a product listing, but as something that can answer questions and close the sale. And it’s not just the feed. Google is constantly comparing what you tell it in Merchant Center with what it sees on your site. When those two don’t line up, trust drops, and so does visibility. Product feed optimization essentials checklist Complete all available attributes Title, description, product type, Google product category. GTINs, MPNs, brand identifiers. Images – multiple angles, lifestyle shots. New conversational commerce attributes (coming soon) Answers to common product questions. Compatible accessories. Product substitutes. Use cases and scenarios. Feed quality signals Price accuracy and competitiveness. Availability and inventory status. Shipping and return information. Promotion data for Direct Offers eligibility. Business Agent activation Eligible U.S. retailers can activate in Merchant Center. Customize the AI agent’s voice to match brand. Train the agent on product data – coming feature. Enable direct purchases within the chat experience. Structured data alignment Ensure website schema markup matches Merchant Center data. Product schema, offer schema, and review schema all contribute to AI understanding. Connecting Google Search Console to Merchant Center This connection matters more than most people realize. Search Console used to tell you how pages were doing. Merchant Center tells you how products are doing. In an AI-driven world, those two things are finally tied together. Linking them turns this from guesswork into something you can actually manage. You can see which products are getting picked up by Google, which ones are getting ignored, and where bad data is quietly killing your visibility. Disapproved items, missing attributes, price mismatches – all of that shows up right where you can act on it. It also lets you watch how demand is shifting. You can see when impressions move from traditional search into Shopping and AI results, and which products are benefiting. That’s how you know whether your catalog is really working inside the AI layer or just sitting there hoping someone clicks a link. What to monitor Once everything is connected, this becomes your early warning system. It’s the dashboard you end up living in. It tells you which products are broken, which ones are being ignored, and which ones are quietly driving everything. Performance reports show which items are actually getting seen and clicked, whether that’s in Shopping results or inside AI experiences. And the alerts are what save you from surprises. Price mismatches, crawl issues, or policy problems can quietly pull products out of the AI layer without you ever noticing unless you’re watching. In an AI-driven commerce world, those small data issues don’t just hurt performance. They decide whether your products show up at all. Product feed diagnostics Disapproved products and reasons. Missing required attributes. Data quality warnings. Performance insights Click-through rates on product listings. Impressions in Shopping results vs. organic. Conversion tracking across channels. Issue alerts Broken feeds or crawl errors. Price and availability mismatches between site and feed. Policy violations that limit visibility. Action items Set up automatic alerts for feed issues. Regular audits of product data completeness. Monitor new conversational commerce metrics as Google rolls them out. See the complete picture of your search visibility. Track, optimize, and win in Google and AI search from one platform. Start Free Trial Get started with The future of ecommerce visibility This shift to agentic commerce is already happening. AI is now deciding what to show and what to recommend. I’ve seen brands struggle not because their products were wrong, but because the right products never reached the right people. That’s always been the gap in search. People know what they need. The system just doesn’t always connect the dots. Agentic commerce starts to close that gap. When AI understands both the shopper and the catalog, it can finally match real needs to real products instead of forcing people to guess the right keywords. That’s what Google has built here. Search has become a system for turning intent into answers. So the work is clear. Keep your product data clean. Connect Search Console and Merchant Center. And start thinking about how people actually describe their problems, not just how they type queries. View the full article
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  5. How Content Marketing Drives Visibility in AI Search How do you get your content to be the kind that LLMs recognize, reference, and recommend? AI-powered search experiences like ChatGPT, Gemini, Copilot, and Google AI Overviews are changing how people discover brands and content. Instead of blue links on a results page, these systems generate answers that selectively cite the brands and sources they trust. This shift is creating both opportunities and risks for many marketers… Traditional SEO still very much matters, but visibility now depends increasingly on how your brand and content are mentioned, cited, and understood across the entire […] The post Why SEO Now Depends on Citation-Worthy Content [Webinar] appeared first on Search Engine Journal. View the full article
  6. We may earn a commission from links on this page. Deal pricing and availability subject to change after time of publication. The refurbished HP EliteBook 840 G7, originally released in 2020, is on sale for $244.99 on StackSocial right now. And while it's not brand new, it’s far from outdated. With a 10th-gen Intel Core i5 processor, 16GB of RAM, and a 512GB SSD, it still holds up well for everyday tasks like web browsing, document editing, streaming, and Zoom calls. It runs Windows 11 Pro smoothly, which isn’t a given for older machines. And the 14-inch Full HD display delivers clear, bright visuals without looking washed out, making it suitable for both work and casual use. Physically, the EliteBook is built to travel. It has a sturdy aluminum chassis that feels solid, but it's still slim and light enough to slip into a backpack without much thought. Battery life clocks in at up to 15 hours, which makes it a practical option for students or anyone who works on the go. The port selection is generous too—two USB-A ports, two USB-C, and HDMI—which is a refreshing change from today’s dongle-heavy ultrabooks. The keyboard is comfortable for long typing sessions, and there’s even a fingerprint reader for faster logins. You also get a 1MP webcam and built-in mic, which are perfectly serviceable for meetings, even if they won’t blow you away. That said, there are a few caveats. This is a refurbished unit, so there’s no manufacturer's warranty, but it's listed as Grade A refurbished model, meaning that it should arrive in near mint condition. You won’t be doing video editing or gaming on this thing, and the webcam could use an upgrade, but for basic productivity, it’s more than capable. If you need a secondary machine, a solid workhorse for travel, or a budget-friendly laptop for a student, this is a smart, low-risk option. It may be a 2020 model, but with specs like these and an OS that’s still fully supported, it earns its place in 2026. Our Best Editor-Vetted Tech Deals Right Now Apple AirPods 4 Active Noise Cancelling Wireless Earbuds — $119.00 (List Price $179.00) Samsung Galaxy S26 Ultra 6.9" 512GB Privacy Display Smartphone + $200 Gift Card — $1,299.99 (List Price $1,699.99) Samsung Galaxy Buds 4 AI Noise Cancelling Wireless Earbuds + $20 Amazon Gift Card — $179.99 (List Price $199.99) Google Pixel 10a 128GB 6.3" Unlocked Smartphone + $100 Gift Card — $499.00 (List Price $599.00) Apple iPad 11" 128GB A16 WiFi Tablet (Blue, 2025) — $329.99 (List Price $349.00) Apple Watch Series 11 [GPS 46mm] Smartwatch with Jet Black Aluminum Case with Black Sport Band - M/L. Sleep Score, Fitness Tracker, Health Monitoring, Always-On Display, Water Resistant — $329.00 (List Price $429.00) Amazon Fire TV Soundbar — $99.99 (List Price $119.99) Deals are selected by our commerce team View the full article
  7. If you tried to access Claude for any of your AI needs Monday morning, you might have failed—or, rather, the chatbot may have failed to load. It's not you, your internet, or your device: Claude is down. Anthropic confirmed the outage on Monday, citing "elevated errors on Claude.ai, console, and claude code." As of this article, the company has posted four updates to Claude's status page: The first, at 11:49 UTC (6:49 a.m. ET), was simply to acknowledge an investigation into the issues; the next, at 12:06 UTC, was an update to confirm continued investigations, before sharing that Claude API was working as intended at 12:21 UTC. At that time, the company had identified the issues were related to Claude.ai and with login and logout paths. Finally, at 13:22 UTC, the company confirmed it had identified the cause of the issue, and a fix is "being implemented," though there's no timeline for how long that might take to roll out to users. Like most outages, I expect Anthropic to get Claude up and running soon. It might be back before most of America signs on for work. Still, the outage comes at a tumultuous time for the company. Anthropic made headlines last week when President The President ordered all federal agencies to stop using its AI services, after Anthropic and the Department of Defense could not come to an agreement on how the U.S. military could use Claude in its endeavors. The Defense Department wanted unrestricted access to the AI, while Anthropic wanted safeguards in place. The two could not reconcile, but not only did the Defense Department drop Anthropic, Defense Secretary Pete Hegseth declared the company a “supply-chain risk to national security.” As such, no company that works with the U.S. military can also work with Anthropic. To be clear, none of that is likely related to this outage. But Anthropic likely has more users than ever experiencing this downtime, as the drama skyrocketed Claude to the top of Apple's App Store. View the full article
  8. In this week's Out-of-Touch guide, we're talking about Alpine divorce, diagnosing exactly how messed up the younger generations are through their viral videos, and looking at some dumb food trends popular among young people. What is an “Alpine Divorce”?If you've been seeing the phrase "Alpine Divorce" showing up in your feeds lately, here's the 411 (as they used to say): An Alpine Divorce is when a man takes his wife on a hike, usually in the mountains, and then just leaves her there to fend for herself. The phrase dates back to a short story written in 1893 by Robert Barr called "An Alpine Divorce," but the renewed interest in the subject stems partly from the case of a Austrian mountain climber who was recently found guilty of gross negligent manslaughter after leaving his girlfriend behind on the hike, but mostly from a video posted by tiktoker @everafteriya, which purports to document a mild case of Alpine Divorce. Her man didn't leave her to die, but @everafteriya's sad tale was has been played over 19 million times and has over 18,000 comments. It spread from TikTok to X to Threads and everywhere else, and women all over are sharing their own stories of being left behind on hikes and climbs. Viral video of the week: Act on DemandYounger generations fear more than just being left behind, as you can see in this week's viral videos. On the surface, the footage posted by Pennsylvania improv troupe Act on Demand seems boring, but if you know what you're looking at, it's like a portal into the damaged collective soul of Generations Z and A. Check this out: and this: For older people, it's hard to understand why these videos have millions of views—they look like footage of any beginner-level improv class to me; neither particularly good nor particularly bad—but young people are seeing something different. Here are some of the top comments on the videos above: is this a humiliation ritual Some of these are so egregiously bad that I have to know what went on in their mind prior World’s worst improv class Do they pay for this or is this a support group? It goes on like that. Tens of thousands of commenters dragging strangers who have the temerity to be learning to do something. And there's another level of commentary, too. A semi-ironic fandom is developing, with people posting compilation videos and edits of Act on Demand: Videos of people caught doing embarrassing things have always been popular, but the members of Act on Demand aren't doing anything more embarrassing than publicly being beginners at Improv. Younger people don't go to parties anymore. The don't socialize. They don't have friends, have sex, or get drunk. They don't take risks. They don't live their lives. All these things involve being in new situations where you might not be in control, where you're vulnerable, an vulnerability means you might be "cringe." The fear of being cringe overrides all other concerns, even the need to socialize. At the same time, younger people so crave social interaction that they'll settle for a simulation of it. They'll watch a beginner improv class to obsess over the inner lives and relationships of totally average strangers in Pennsylvania, they'll enter into parasocial relationships with people they'll never meet, and they'll turn to machines to be their friends. Four dumb food trends among young peopleBut enough about our dystopian future; here's a palette cleanser (pun intended) of four dumb food trends popular among young people. Sour plates: TikTok user Haskell has kicked off a trend for "sour plates," that is, preparing traditional food with ingredients from sour candies to create sour meals. It's as gross as it sounds. While some people are trying them, it's more of a joke than a widespread trend. Loaded water: Loaded water is water enhanced with something: a flavor boost, fruit juice, electrolytes, carbonation, and even vitamins or prebiotics. The idea is to increase hydration by making water more palatable, but the problem is, when you add fruit juice to water, you're not drinking water; you're drinking juice. Water is defined by the absence of other ingredients, so "loaded water" can't even exist. Boy kibble: Boy kibble is like girl dinner, but so much worse. There are variations, but boy kibble usually consists of rice and ground beef, often served without spices or vegetables. Eating like a lurking alligator: OK, I actually approve of this one. A new trend on TikTok sees young men eating like lurking alligators in their bathtubs. Check it out: View the full article
  9. Google Discover caught my attention in 2021, when it was driving millions of clicks a month to publishers. I underestimated how pervasive it would become. My feed cycles through soccer, television, Baltimore news, SEO, and world events — a reminder that Discover understands users at an almost uncomfortable level. It’s not limited to one app. Discover appears in Chrome new tabs, the Google app, Android home screens, Google.com on most mobile browsers, and other Google surfaces. If Google Discover is everywhere, it’s our job as SEOs to capitalize on this opportunity. Let me show you how. Essential considerations before we begin optimizing for Discover Discover traffic isn’t a viable source for all brands, just as search isn’t for all of them. Discover favors timely content Content that performs well in Discover is almost always highly time-relevant and from authoritative sources, generally major publishers. It would be unusual to see evergreen content in Discover. Because of this, sites I’ve worked with that get the most traffic from Discover often get less traffic from traditional search than they do from Discover. Discover traffic is declining Many publishers are finding that Discover traffic is declining, as the Discover feed now includes a large volume of social posts and AI summaries of major stories from multiple sources. This displaces the articles that used to make up the feed. Before this change, writing articles about viral social media posts was a very effective strategy for driving millions of monthly clicks. This may be why Google is beta testing the ability to track traffic to social platforms. Good, relevant content still matters No matter how technically optimized a website is, content that’s good and relevant to users will outperform content that isn’t, even when their interests are constantly changing. If your content doesn’t get traffic in Discover, consider whether it’s the kind of content Discover aims to surface. Likewise, if you experience a sudden drop in Discover traffic, review the content before exploring technical causes. Don’t let any of this deter you from optimizing for Discover. These optimizations won’t hurt traditional search, and you may end up getting Discover traffic you didn’t expect — I’ve often seen non-publishers experience brief spikes in Discover. Most of these suggestions are minor template-level changes that should be low effort. Dig deeper. How Google Discover qualifies, ranks, and filters content: Research Get the newsletter search marketers rely on. See terms. Technical optimizations for Discover The three main things I look at first when auditing new clients are: Discover publisher profile. Images in articles. Publisher and author signals. This is where your optimizations start. Discover publisher profile Check your Discover publisher profile to ensure your website and social profiles are linked. You’ll need a tool to find your publisher profile page. I use Damian Tsuabaso’s, which is in Spanish but still straightforward. Insert your brand’s name, URL, or entity ID, then search. Interestingly, Discover profile pages are linked directly to your entity’s Knowledge Graph ID. The URL string in the profile page is a tokenized version of the KGMID (not in all cases). I expand on this further in this LinkedIn post. When reviewing your publisher profile page, focus on two main questions: Does it reflect you as a publisher? New brands, or brands that have been acquired or rebranded, may have unclear publisher profiles. Fixing this requires clarifying your brand’s entity and making Knowledge Graph optimizations. Are your brand’s social media accounts appearing on the page? Publisher pages can aggregate social media posts across platforms, and those posts are increasingly occupying real estate. Getting social profiles added may take time because there’s no dashboard for managing Discover profile pages. To help link social accounts to your brand: Ensure your Organization schema includes sameAs elements that list your social accounts. Link to those accounts in your website footer. Link to your website from your social accounts. Your customers search everywhere. Make sure your brand shows up. The SEO toolkit you know, plus the AI visibility data you need. Start Free Trial Get started with Images Google’s documentation emphasizes that using images, especially large images, is important for visibility in Discover. It also recommends using the max-image-preview:large tag to display the best-resolution image as the article card preview. I generally check the following: Confirm there’s a max-image-preview:large tag. This may seem minor, but many CMSs don’t include it in article templates by default, and I routinely see it missing. Ensure displayed images, especially the hero image at the top of the article, have a minimum width of 1,200 pixels. The rendered size will vary by browser, but the image file itself should be at least 1,200 pixels wide. Review the configuration of your Open Graph image tags. They’re usually the preview image used in Discover. This image should match the hero image and be 1,200 pixels wide. I frequently see the Open Graph image set to a logo, which Google has discouraged. While that specific line was recently removed from the documentation, I’d still avoid using a logo. The Open Graph Protocol also allows you to define image dimensions. When feasible, use those properties and ensure they accurately reflect the image’s true dimensions. Publisher and author transparency You’ve probably already considered E-E-A-T best practices, but implementing them supports overall content SEO performance. For author transparency, I check that: The article’s author is clearly defined on each article, including an image, byline, link to a bio page, and social links. The listed authors are the actual contributors, not a generic company-wide byline or an uninvolved executive. Author bio pages include a meaningful bio, credentials, links to social accounts, and links to other articles published on your site. Relevant schema.org structured data related to the author is included on both the article and the bio page. For publisher transparency, confirm that you: Have an About Us page linked in your footer or main navigation. Use Organization schema on your home or About page. Have created robust terms of use and editorial policy pages related to your organization, and they’re linked in the footer. Discover is just the beginning Discover is driven by relevance, timeliness, and authority, not checklists. Technical optimizations won’t make content succeed in Discover if it doesn’t belong there. The optimizations outlined above are essential for visibility, but the largest Discover opportunities are typically uncovered through broader content audits. View the full article
  10. Octopuses are brilliant, emotional, and mysterious. Can they ever be farmed humanely? And if they can, should they be? Fast Company contributor Clint Rainey is the first journalist in the world to be let inside a cutting-edge effort to build the first commercial octopus farm. View the full article
  11. It’s 4:59 PM on a Friday. You’re the Head of Design at a mid-sized biotech firm—mid-sprint, mid-thought—building out a set of specialized design roles that will define how your team delivers value for the next three years. Then the email arrives. Your recruiting partners have sent a pre-written job description, authored by a product manager, with a mandate to use it as-is. The title: UX/UI Designer. You pause. Not because the gesture wasn’t well-intentioned—it was. But because you recognize exactly what this moment represents: a quiet, recurring erosion of role clarity that has followed the design profession for over a decade. One ambiguous title, multiplied across hundreds of organizations, compounding into an industry-wide identity crisis. This is not a hypothetical. It plays out every day across Fortune 500 boardrooms, startup hiring pipelines, and enterprise product teams—and it is costing design leaders something far more consequential than a job title. It is costing them authority, influence, and organizational credibility. I’ve watched this scenario unfold for more than two decades as I’ve built and scaled design practices within Fortune 50 organizations across continents and industries—from financial services institutions and global pharmaceutical companies to consumer technology platforms. In 2026, I can say with utmost conviction that the language we use to define our roles has never mattered more than it does right now. In an era where AI is fundamentally reshaping what designers do—where design is being asked to operate at the intersection of strategy, systems, and human behavior—ambiguous titles are not a minor administrative inconvenience. They are a structural liability. The Problem With ‘UX/UI’: It Says Everything and Nothing For decades, the design profession has leaned on catch-all titles—UX/UI Designer, Digital Designer, Experience Designer—so broadly interpreted they have become functionally meaningless. Consider what the research reveals. In a study by UX Collective involving 83 self-identified “UX/UI Designers,” respondents reported wildly divergent competencies. Some led research programs. Others had never conducted a single user interview. Some shaped product strategy. Others built wireframes and stopped there. One title. Countless definitions. Minimal consistency. Zero accountability. This is both a talent problem as it is a language problem—and it has significant consequences. The McKinsey Design Index, which tracked 300 publicly listed companies across five years and collected more than 2 million data points, found that more than half of the organizations studied lacked any objective method for assessing or setting targets around their design team’s output. Ambiguous titles are not merely a symptom of that dysfunction—they are one of its root causes. You cannot measure what you cannot name. The consequences cascade predictably. Designers with senior strategic expertise compete for attention—and compensation—against junior practitioners wearing the same professional badge. Hiring managers post vague roles and receive broad, largely unqualified candidate pools. Compensation benchmarking becomes indefensible when the same title spans a $45,000 salary range within a single organization. And perhaps most critically: when everyone owns “UX/UI,” no one owns the outcome. A Necessary Distinction: Design Is Not UX Before we can fix titles, we must be precise about terms—and here I will be direct. Design is the disciplined, intentional act of solving problems, by which the human is centered at the heart of the process. Hence the term “Human Centered Design.” It encompasses research, prototyping, testing, systems architecture, interaction patterns, orchestration, transformation, accessibility, and organizational models. So much is this the case that a designer may never touch a screen. User Experience is not a job function. It is an outcome—”experience” is defined as the emotional reaction to a moment in time that comes at the intersection of our memories of the past and our expectations of the future. In other words, it’s how we feel. It is shaped by the three lenses of the human emotional system, those being Reflective, Visceral, and Behavioral. You cannot design an experience any more than you can design trust. You can shape the conditions that may influence and shape it. But you cannot design it. A distinction that matters enormously. When we combine these terms into a single title, we imply that one person owns both the strategic architecture and the pixel-level execution—the research and the component library, the emotional journey and the interaction pattern. In a small team, that may occasionally be true. In a mature practice, it obscures accountability and undersells the depth of the discipline. The most respected design organizations in the world have already moved on. Google titles roles by specialty and outcome: Product Designer, Design Strategist, Interaction Designer, Design Systems Engineer. Apple structures design as a rigorous functional discipline tied directly to engineering and business outcomes. Amazon’s leadership model demands single-threaded ownership—one accountable leader per initiative—which requires titles that reflect genuine scope. None of these organizations use “UX/UI Designer” as a standard or standalone title. In mature design cultures, the term has become a signal of organizational immaturity rather than creative capability. What This Costs You Professionally If you are a designer carrying an ambiguous title, your professional brand is absorbing a quiet tax every day. Recruiters reading your profile cannot distinguish your strategic depth from your junior peers. Executives sponsoring design budgets cannot justify elevating a function they cannot clearly define. Compensation committees cannot benchmark a role they cannot compare. And you—no matter how talented, how experienced, how capable—are asking the market to read between the lines of a title that was never designed to carry that weight. After more than 20 years leading design and digital transformations across banking and finance, healthcare, biomedical, and life sciences organizations, I have sat in enough executive reviews to know: the moment you need to explain what your title means, you have already lost ground. Authority is communicated before the conversation begins. The AI inflection point makes this more urgent, not less. As artificial intelligence absorbs routine execution tasks, the highest-value design contribution will increasingly be strategic—critical and creative thinking, organizational design, cross-functional orchestration, human-centered judgment at scale. How to Fix It: Title Yourself With Intention The good news is that this is correctable—and the correction begins with a single, deliberate question: Does my title reflect the actual value I deliver? If you spend the majority of your time conducting research, synthesizing behavioral insights, and informing product strategy, UX Researcher or UX Strategist is far more accurate—and more compelling—than UX/UI Designer. If you architect interaction systems and design component libraries at scale, Design Systems Lead communicates scope and specialization that a hiring manager can act on immediately. If you shape end-to-end product experiences across a platform, Product Designer is clean, credible, and increasingly understood at the executive level. The same precision applies to how you describe your work in conversations, on LinkedIn, and in every hiring context. Replace “I’m a UX/UI Designer” with language that communicates impact: “I design digital health platforms for clinical teams. I lead research, define interaction architecture, and partner with engineering to ship experiences that reduce cognitive load at the point of care.” That framing builds credibility because it is specific, relatable, and outcome-oriented. For design leaders overseeing hiring: resist the temptation to default to familiar umbrella terms when building role taxonomies. Define the business problem the role solves, the outcomes it owns, and the scope it operates within—then title it accordingly. Cite the McKinsey Design Index when making the case internally. Frame the conversation around measurement, accountability, and business performance. That is language C-suite stakeholders are equipped to act on. A note for recruiters and hiring managers: The specific mechanics of writing design job descriptions—how to define specialization, structure seniority levels, and benchmark compensation accurately—are covered in a companion resource to this article. The principles, however, begin here: define the role before you name it, and name it with precision. The Closing Argument Design is not a single skill. It is a discipline with specializations, levels of mastery, and strategic outcomes that, when properly organized and clearly positioned, can drive significant, measurable business performance. The titles we use are not administrative artifacts. They are declarations—to the market, to our organizations, to the next generation of practitioners entering this profession—about what design is, what it is worth, and what it is capable of becoming. An ambiguous title is not a neutral choice. It is a missed opportunity to shape how your organization understands, invests, and trusts the organic practice of design. The standard we hold for our titles reflects the standard we hold for our craft. Use both with conviction and intention. View the full article
  12. There is a Google patent named AI-generated content page tailored to a specific user. It describes the use of AI to create custom landing pages and when a user performs a search, Google Search sends the user to the AI-generated page instead of the page on the company's website.View the full article
  13. Google Search rankings remain heated into March - I mean, I can post about this every day but now I am at the point of just doing it weekly. We thought things might be cooling a bit, but the volatility really has not cooled much at all.View the full article
  14. In the wake of the U.S.-Israel attack on Iran and the broader conflict that is now escalating across the Middle East region, oil and gas prices are skyrocketing on Monday along with precious metals like gold and silver. Here’s an update on how markets are reacting to the conflict: Oil and gas prices are up Crude oil futures are up more than 7% over the last 24 hours as military operations threaten supply and spark fears of a drawn-out conflict that could disrupt the global economy. The price is up 25% year to date. Gold and silver are also up Precious metals such as gold and silver are also on the rise as investors once again turn to safe-haven assets in the wake of geopolitical uncertainty. Gold hit a record high of $5,434.10 per ounce on Monday. As of this writing, it was up 4% over the last five days and a staggering 86% over the last 12 months. Silver, which had fallen from record highs it had seen earlier this year, is now up more than 8% over the last five days. Crypto is tumbling Cryptocurrencies have been volatile this year after falling significantly from their high point in October 2025. The war in Iran appears to signal more bad news for crypto investors as major tokens, including Bitcoin (BTC), Ether (ETC), and XRP, are all down since the conflict began. As Fast Company reported last week, investors are more likely to dump speculative assets in the face of geopolitical uncertainty. Since President Donald The President had been threatening military force in Iran for several days in the lead-up to Saturday’s attack, crypto traders had already been bracing for it. Energy and defense stocks are up With U.S. stock markets set to open for the first time since the Iran conflict began, oil and defense stocks have been rising in premarket trading. Shares in Exxon Mobil Corp (NYSE: XOM) were up almost 5% in premarket trading on Monday as of this writing. Chevron Corp (NYSE: CVX) saw its stock rise by 4.33%. Both companies were already up by double digits this year. Defense giant Lockheed Martin Corp (NYSE: LMT) is also seeing a stock bump, with shares up almost 5% in premarket trading, and RTX Corporation (NYSE: RTX) is up by a similar amount. Stock futures are broadly down The rest of the stock market might not fare so well when the opening bell rings. Nasdaq futures, Dow Jones futures, and S&P 500 futures are down around 1 to 1.5% as of this writing. As the conflict is impacting major airports in Dubai, Abu Dhabi, Doha, and elsewhere, airline stocks are being hit particularly hard on Monday. Shares in Delta Air Lines (NYSE: DAL) are down 5.65% in premarket trading as of early Monday. United Airlines Holdings (Nasdaq: UAL) has tumbled 6.59% while American Airlines is down 6.27%. This story is developing… View the full article
  15. Google might be allowing publishers to claim their profiles and publications on Google Discover. I mean, there were forms of this for Google News, Google Business Profiles, even Google Search over the years, but there are hints this is coming to Google Discover.View the full article
  16. Are you ready for the monthly Google Webmaster report...View the full article
  17. Google Ads has often used dynamic labels for some of the ad groupings. I mean, we've seen tons of variations of these and I am not sure if they mean anything specific. But here is one that caught my eye, this is titled "Sponsored options in the area."View the full article
  18. Here’s a question every marketing leader should be asking right now: How healthy are your customer relationships? Not your campaigns, not your channels but the actual relationships. It’s a harder question than it sounds. Most organizations have spent the last two decades building around channels. Email had a team. Social had a team. In-store, ecommerce, service, each with their own stack, their own metrics, their own version of success. And from the inside, it looked like progress. Every team was hitting their numbers. But from the customer’s perspective it felt like dealing with multiple companies wearing the same logo. Marketing sends a “We miss you!” email the day after a frustrating support call. Sales doesn’t know the customer has already watched a demo. In-store purchase history is invisible to the ecommerce team. No continuity. No memory. No relationship. On March 11, 2026, some of the sharpest minds in marketing, CX, and customer engagement are coming together to tackle exactly that. Engage with SAP Online is a free, half-day virtual event built for leaders who are done optimizing channels in isolation and ready to rethink how their organizations build and sustain customer relationships. Who’s speaking and why it matters The event opens with Sara Richter, CMO of SAP Engagement Cloud, sharing new findings from the SAP Engagement Index, a global study of 10,000 consumers and 4,800 senior decision-makers. But the real draw is the lineup that follows. Mark Ritson, professor, founder of MiniMBA, and arguably the most no-nonsense voice in marketing today, delivers the keynote: “Trends Shaping Customer Experience: What’s Real, What’s Not, and What Matters Most Now.” If you’ve followed Ritson’s work, you know what to expect: zero hype, sharp diagnosis and a clear-eyed take on how customer behavior is shifting faster than most brands realize. He’ll unpack why loyalty can no longer live in marketing alone and what leaders need to do about it. From there, two more sessions bring the theory to life: Jutta Richter (head of 1:1 campaign management, BMW Group) tackles the question of influence in modern customer journeys, and how brands can show up with relevance when customers are already halfway to a decision. Daniele Tedesco (ecommerce global process owner, Essity) and Venky Naravulu (director of partner solutions, Sinch) join Ritson to share real-world lessons on modernizing engagement through AI and connected systems. Across all sessions, the focus is on what’s working, what isn’t, and what to do about it. As Ritson himself put it in contributing to the Engagement Index: “Engagement isn’t something one department can fix. Every team shapes the brand, and the real progress comes when they work from the same understanding of the customer.” The backdrop: Why this conversation is urgent This event isn’t happening in a vacuum. Preview findings from the SAP Engagement Index, which will be unveiled in full at the event, point to a growing disconnect between what customers expect and what most organizations can deliver. Among the headlines: 75% of consumers say they’re put off by disorganized brands that pass them between multiple people or teams to resolve a single issue. Yet 77% of brands claim their engagement strategies already deliver seamless experiences. SAP calls this the Engagement Divide: the distance between what customers need in the moments that matter and what most organizations can actually deliver. And based on the research, for most businesses, it’s growing. The channel mismatch alone tells a story. Customers have moved, but too many brands haven’t followed: 41% of consumers prefer to shop via mobile apps, yet only 28% of brands engage there. 43% of consumers prefer online shopping, yet only 26% of brands engage via web and e-commerce. And when SAP assessed how well organizations align people, processes and technology around engagement, just 21% scored at a high maturity level. The vast majority, 63%, sit in the middle: able to deliver basic personalization, but struggling with the coordination across marketing, sales, service, and commerce that consistent experiences demand. It’s a crowded middle tier, and breaking out of it requires more than better campaigns. It requires a fundamentally different operating model. From channels to relationships The conditions driving this divide have been building for years. Customer acquisition costs have climbed steeply across sectors. Third-party tracking is eroding. When it costs that much to win a customer, you can’t afford to lose them at a weak handoff between marketing and fulfillment, or between purchase and support. And consumers themselves have changed. With AI at their fingertips, they compare, switch and decide in seconds. They form opinions long before a brand’s message lands in their inbox. The micro-moments that used to belong to marketers now belong to customers, and those moments increasingly determine whether a brand wins or loses a relationship. At the same time, the technology to fix this has finally matured. Customer data platforms work. AI has moved from experiment to operational tool. Real-time processing is no longer enterprise-only. The capability exists. The question is whether organizations can reorganize to use it. At SAP, they’re calling this shift the Engagement Era: a move from organizing around channels and departments to organizing around the customer relationship as a whole. A world where engagement isn’t episodic but continuous, where loyalty is an outcome of connected experiences, and where every function that touches the customer journey is visible and coordinated. The research shows that intent is already there: 77% of businesses plan to invest in AI-powered engagement this year 76% are investing in omnichannel technologies The challenge is execution: moving from channel-centric optimization to relationship-centric orchestration. That means unified customer profiles visible across every department. It means journey-level visibility, not just campaign-level reporting. It means measuring success at the relationship level, lifetime value, retention, advocacy, not just opens and clicks. The speakers and practitioners at Engage with SAP Online on March 11 are the ones building the playbook. If you’re ready to see what that looks like in practice, this is a half-day well spent. Engage with SAP Online Date: March 11, 2026 Time: 9:00 AM ET | 1:00 PM GMT | 2:00 PM CET Format: Free, virtual, half-day event Register now! View the full article
  19. Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. Fourteen years ago, Graham Dugoni decided to start a movement to address what he viewed as the deleterious effects of rampant smartphone usage. “What I saw was kind of impending nihilism, the sense that everyone is going to be inundated with media, and it’s going to hollow out the meaning in your life,” he recalls. An Analog Solution His response was not a manifesto or a march. It was a product: an individual, locked pouch that holds devices while users are in designated phone-free zones such as classrooms or concerts. Phones can be removed from the pouches via unlocking bases in areas where phone use is allowed. In 2014, Dugoni launched Yondr, which offers customers the tools to create phone-free spaces, including the pouches and operational resources and support. Today the company operates in more than 55 countries, works with schools in all 50 states, and counts Dave Chappelle, Bruno Mars, and Madonna among its artist partners. Dugoni acknowledges the irony of trying to combat the impacts of tech conglomerates via yet another business. “The idea of starting a company was kind of [uncomfortable] to me,” he says. He had considered pursuing his efforts via academia, but he says he realized “the only way to have a mass sociological effect was at a scale that only a company could achieve.” That Yondr sells to school systems, which often are on tight budgets, is a further complication. A recent article in The New York Times described how students are breaking into the pouches and cited examples of schools opting for low-tech (and presumably cheaper) solutions such as lockers or cubbies. “I think spending a bunch of money on a product right away was not wise,” one teacher, who instead has his students deposit their phones in a plastic caddy in his classroom, told the Times. Following In Others’ Footsteps Dugoni’s desire to turn his company into a movement echoes the ethos of Patagonia founder Yvon Chouinard. Patagonia isn’t just a clothing and equipment maker, it “is a philosophy, a way of being, a subculture, one that represents an alternative vision of what it means to be a part of the modern economy,” writes David Gelles in Dirtbag Billionaire, his recent book about Chouinard. Perhaps unsurprisingly, Patagonia is emblematic of the uneasy relationship between capitalism and idealism that Dugoni and other well-meaning founders often encounter. Chouinard “was cautious about growing the business too quickly, but he needed to increase sales to fund his environmental philanthropy. He took good care of his employees in many ways, but never shared equity or profits with them,” Gelles tells me. “This tension is what makes Patagonia so unique. It’s a company that has wrestled with its own imperfections for decades now, using them as a source of inspiration in its unending quest to get better.” By at least one measure, Dugoni’s phone-free movement is well underway: more than 30 states ban mobile phones in schools. Dugoni views Yondr as a facilitator; enduring change needs to come from passionate people and communities. “What happens inside the spaces Yondr helps provide is really up to the people running the show,” he says. “Yondr is there to create space to allow those things to thrive.” Reader Mailbag A few weeks ago I asked you to share the youth trends you’re tracking in 2026. Many of you submitted responses that suggest that young people are embracing Yondr’s phone-free philosophies. Here’s a sampling: Lesley Gold, Cofounder And CEO, SutherlandGold Group “Gen Z is the first generation to be ‘digitally native’ and yet they are turning to analog. They are looking for wisdom that comes from experiences that are sensory. It’s like the Good Will Hunting quote (paraphrasing here): ‘You can read every book on Michelangelo, know every fact about him, and never know what the Sistine Chapel smells like.’ They want to see, touch, taste, hear, smell life . . . everything you can’t get on a screen.” Barby K. Siegel, Global CEO, Zeno Group “The youth trend we’re watching in 2026 is self-preservation. Through Zeno’s Project GAP (Generational Advisory Perspectives), we see Gen Z creating its own alignment—setting clearer tech boundaries, becoming more selective about trust, and choosing what feels livable over what looks aspirational.” Gabrielle Wesley, Chief Marketing Officer, Confectionery, Mars Snacking North America “Staying current on culture isn’t about chasing trends but earning relevance and credibility. With 93% of consumers skipping or blocking ads, Gen Z is leading the charge, and they are sending a clear message: brands must earn their time by adding real value. For Mars, that means practicing true consumer obsession—listening deeply to cultural signals and showing up in ways that are rooted in real-life experiences that reflect how this consumer thinks, feels, and behaves. For example, a live Big Game moment with Skittles turned advertising into participation, delivering a commercial straight to one lucky fan’s front yard. Younger generations don’t want to be talked at; they want to be invited in.” Read more: less tech Fast growth founders help kids break their tech addiction Why the ‘anxious generation’ needs cellphone bans in school New York law bans algorithmic feeds for kids on social media View the full article
  20. Surveys and questionnaires are crucial tools that can provide valuable insights across various sectors. Whether you’re looking to assess customer satisfaction or gauge employee engagement, there’s a survey type customized to your needs. Each example serves a unique purpose, from measuring user experience to comprehending brand awareness. By exploring these ten inspiring examples, you can improve your decision-making processes and drive enhancements in your organization. Which survey type will be most beneficial for your goals? Key Takeaways Create customer satisfaction surveys using a mix of Likert scale and multiple-choice questions to gauge overall service experience effectively. Implement employee engagement surveys focusing on job satisfaction and career development to enhance workplace morale and retention. Design post-event feedback surveys with close-ended questions to evaluate attendee satisfaction and gather insights for future improvements. Utilize market research surveys with tailored questions to understand customer preferences and benchmark against industry standards. Conduct brand awareness surveys to assess familiarity and perception of your brand across different demographics using open-ended and multiple-choice questions. Customer Service Survey Examples When you’re looking to gather feedback on your customer service, using effective surveys can make a significant difference. Start by incorporating clear customer research survey questions that focus on overall satisfaction and staff professionalism. Use rating scale questions, allowing customers to quantify their experiences from 1 to 10, which helps identify areas needing improvement. Including qualitative survey questions, such as “What could be improved in our service?” gives customers the chance to provide detailed feedback. Post-interaction surveys can assess immediate satisfaction with specific aspects like response time and issue resolution effectiveness, gathering actionable data. Additionally, implementing Net Promoter Score (NPS) questions can help gauge customer loyalty by asking how likely they’re to recommend your service to others. These survey questions for qualitative research provide critical insights into customer sentiment, helping you improve and adapt your services based on real feedback. Employee Engagement Survey Examples In terms of employee engagement surveys, measuring job satisfaction is essential as it reflects how content you’re in your role. You’ll additionally want to assess team collaboration, which can highlight how effectively you work with your colleagues and contribute to a supportive environment. Finally, exploring career development opportunities allows you to evaluate whether the organization is helping you grow professionally, ensuring your long-term engagement and satisfaction. Measuring Job Satisfaction Measuring job satisfaction is critical for comprehending employee engagement and improving workplace dynamics. Employee engagement surveys often use Likert scale questions to evaluate job satisfaction, allowing you to express your feelings about work-life balance, communication, and professional development opportunities. Furthermore, evaluating job security and organizational commitment provides valuable insights into how you perceive your role and the company culture. By combining open-ended questions with quantitative scales, you can offer rich qualitative feedback, helping organizations pinpoint specific areas for improvement. Regularly measuring job satisfaction can lead to better retention rates, as organizations that actively seek feedback experience a 14.9% lower turnover rate. Key metrics like the Net Promoter Score (NPS) likewise help gauge your likelihood of recommending the organization as a great workplace. Assessing Team Collaboration How can organizations effectively assess team collaboration to improve employee engagement? By using effective employee engagement surveys that include both quantitative and qualitative survey questions examples. Incorporate Likert scale questions like, “My team collaborates effectively on projects,” alongside open-ended prompts such as, “What challenges do you face in collaborating with your team?” This approach yields actionable insights that can improve team dynamics. Here’s a simple table to illustrate collaboration assessment: Question Type Example Question Purpose Likert Scale My team communicates openly. Measure communication Open-Ended What could improve our collaboration? Gather qualitative insights Multiple Choice How often do you resolve conflicts effectively? Gauge conflict resolution Rating Scale Rate your level of job satisfaction in the team. Assess overall satisfaction Yes/No Do you feel heard in team discussions? Understand inclusivity Career Development Opportunities Evaluating career development opportunities within an organization plays a significant role in enhancing employee engagement and retention. Employee engagement surveys can effectively assess perceptions of available growth paths, identifying areas for improvement. You should include questions about access to training programs, mentorship availability, and clarity of career trajectories to gauge employee satisfaction. Utilizing Likert scale questions, like “I feel supported in pursuing my career goals,” quantifies sentiment toward the company’s commitment. Furthermore, qualitative research survey questions examples, such as “What extra resources would you find beneficial for your career growth?” can provide valuable insights into employee needs. Regularly analyzing these survey results helps align development opportunities with workforce expectations, ultimately boosting engagement and retention. User Experience Survey Examples When you conduct user experience surveys, choosing the right question types is essential for gathering meaningful insights. Effective methods like Likert scales, open-ended questions, and matrix questions help you measure usability and assess user engagement thoroughly. Effective Question Types What types of questions can you use to gather meaningful insights in user experience surveys? Effective user experience surveys often include a mix of qualitative and quantitative research questions. For instance, Likert scale questions can help you measure satisfaction levels, like asking users to rate navigation ease from 1 to 5. Open-ended questions, such as “What improvements would you suggest for our app?” offer valuable qualitative insights into user pain points. Rating scale questions allow respondents to score aspects like design aesthetics from 0 to 10. Matrix questions let users evaluate multiple product features simultaneously, whereas picture choice questions improve engagement by allowing visual preferences. Together, these question types improve your survey definition in research, leading to actionable insights. Measuring Usability Insights To effectively measure usability insights, it is essential to utilize a variety of question types in your user experience surveys. This approach allows you to gather both quantitative and qualitative data. For instance, qualitative survey examples might include open-ended questions in qualitative research, enabling users to provide detailed feedback. Furthermore, employing rating scale questions can help assess specific features, whereas matrix questions streamline feedback collection. Here’s a simple breakdown of question types: Question Type Purpose Likert Scale Gauges user satisfaction Open-Ended Questions Collects detailed user feedback Rating Scale Measures effectiveness of features Making your usability surveys mobile-friendly guarantees higher response rates, allowing for more accurate insights into user interactions. Enhancing User Engagement How can you effectively improve user engagement through surveys? Start by implementing user experience surveys that blend various question types, including Likert scales and open-ended questions. This approach helps you gather both quantitative data and qualitative insights on user satisfaction. Focus on specific aspects, such as navigation ease and visual appeal, to pinpoint usability issues and areas needing improvement. Incorporating interactive question formats, like sliders or click maps, makes the survey process enjoyable, which can boost response rates. Moreover, consider using follow-up questions based on initial answers to explore deeper into user experiences. Regularly analyzing feedback allows you to track changes in user satisfaction over time and make informed decisions to improve the overall user experience effectively. Post-Event Feedback Survey Examples When you’re looking to gather valuable insights after an event, a well-structured post-event feedback survey is vital. These surveys typically use close-ended questions to quickly assess attendee satisfaction levels. Common queries include overall event ratings, staff helpfulness, and the likelihood of future attendance. Such questions provide a clear picture of participant experiences. To maximize response rates, consider designing your post-event feedback surveys for mobile completion, allowing attendees to share their thoughts on-the-go. Including a comments section is important, as it encourages qualitative feedback that uncovers specific areas needing improvement—insights often missed by quantitative measures alone. Market Research Survey Examples When you conduct market research surveys, identifying key objectives is essential for gathering relevant data. Comprehending your target audience helps you tailor questions that reveal valuable insights about their preferences and behaviors. Utilizing effective data collection techniques, such as multiple-choice and rating scale questions, enables you to quantify responses and analyze trends effectively. Key Objectives Identification Identifying key objectives in market research surveys is vital for gathering valuable insights into customer preferences and behaviors. By clearly defining your goals, you can tailor your approach effectively. Here are some objectives to take into account: Identify preferred product features to improve offerings. Understand customer demographics to segment your audience. Gauge customer satisfaction using Likert scale questions for quantitative data. Gather detailed feedback through open-ended questions for qualitative insights. These objectives can guide you in creating effective surveys, such as qualitative research survey examples or sample questionnaires for qualitative research. Utilizing these strategies guarantees you gain meaningful data, helping you make informed decisions about your products and services. Target Audience Insights How can you gain a deeper comprehension of your target audience? Conducting a market research survey is a valuable method to gather insights on customer preferences, demographics, and purchasing behaviors. By incorporating open-ended qualitative questions into your qualitative questionnaire, you encourage respondents to share detailed feedback, providing rich qualitative data that can inform product development. This survey for qualitative research can reveal trends in customer expectations and satisfaction levels. Furthermore, utilizing multiple-choice and rating scale questions allows for quick data collection and quantifiable metrics, which simplifies analysis. Benchmarking your results against industry standards helps identify your position in the market, enabling you to pinpoint areas for competitive advantage and better align your offerings with customer needs. Data Collection Techniques Data collection techniques play a crucial role in market research surveys, as they directly impact the quality and depth of insights gathered. When designing your survey, consider these effective methods: Multiple-choice questions for quantitative data, helping you gauge preferences and satisfaction. Open-ended questionnaires in qualitative research, allowing respondents to share detailed feedback. Demographic questions to segment audiences by age, gender, and income, enabling targeted marketing strategies. Conditional questions that tailor follow-ups based on previous answers, gathering deeper insights. Understanding what’s questionnaire survey method can help you choose the right formats. Product Feedback Survey Examples Multiple-choice questions help streamline data collection, making it easier to analyze common trends. Furthermore, rating scale questions, such as asking customers to rate usability from 1 to 10, provide specific insights for your product development team. Consider using conditional questions to probe deeper based on initial responses, ensuring relevant and focused data collection. Net Promoter Score Survey Examples Net Promoter Score (NPS) surveys serve as a crucial tool for measuring customer loyalty, allowing businesses to gauge how likely customers are to recommend their products or services. These surveys typically ask respondents to rate their likelihood on a scale from 0 to 10. To calculate NPS, you subtract the percentage of detractors (scores 0-6) from promoters (scores 9-10), offering a single metric that reflects overall customer sentiment. Here are some effective NPS survey examples: “On a scale of 0 to 10, how likely are you to recommend us?” “What is the primary reason for your score?” (an example of an open-ended question for qualitative research) “What can we improve to better serve you?” “What features do you value the most?” NPS surveys are quantitative, but combining them with qualitative inquiries can improve insights considerably. Customer Satisfaction Survey Examples How can businesses effectively gauge customer satisfaction? One way is through customer satisfaction surveys, which typically include questions about overall satisfaction and specific service experiences. By using formats like Likert scale and multiple-choice questions, you can measure satisfaction levels and pinpoint areas for improvement. Question Type Purpose Example Likert Scale Measure satisfaction How satisfied are you with our service? Multiple Choice Identify reasons What influenced your purchase decision? Open-Ended Gather qualitative insights What suggestions do you have for us? Timing is essential; sending surveys shortly after a purchase can yield more relevant responses. Analyzing these results helps track trends over time, measure changes, and benchmark against industry standards, eventually guiding your business strategies. Brand Awareness Survey Examples What methods can businesses use to assess brand awareness effectively? Brand awareness surveys are critical tools for this purpose. You can create a thorough survey by including various question types, such as: Multiple-choice questions: Ask, “Which of the following brands do you recall seeing in advertisements recently?” Likert scale questions: Use queries like, “On a scale of 1 to 5, how familiar are you with [Brand]?” Open-ended questions: Include prompts such as, “What comes to mind when you think of [Brand]?” This serves as an example of a qualitative research questionnaire. Demographic questions: Collect data to analyze awareness levels across different segments. Event Planning Survey Examples When planning an event, have you considered how valuable attendee feedback can be? Event planning surveys play a vital role in improving future events. Combining close-ended and open-ended questions helps capture both quantitative ratings and qualitative insights. Here’s a simple layout for your survey: Question Type Example Questions Close-Ended Questions How satisfied were you with the event? (1-10) Open-Ended Questions What did you enjoy most about the event? Specific Feedback Rate the venue choice (1-10) Future Suggestions What topics should we cover next time? Understanding the difference between a survey and a questionnaire is significant; surveys typically analyze data from multiple questions, whereas questionnaires gather responses. By utilizing these event planning surveys effectively, you can improve attendee experiences and tailor your events to their preferences. Frequently Asked Questions What Are 5 Good Survey Questions? To create effective survey questions, consider these five: First, ask, “How satisfied are you with our service on a scale of 1 to 5?” Second, use a Likert scale question like, “Rate your agreement with: ‘The product met my expectations.'” Third, include an open-ended question, “What improvements would you suggest?” Fourth, offer multiple-choice options: “What’s your primary reason for using our product?” Finally, employ an NPS question: “How likely are you to recommend us?” Can You Think of Examples of Surveys in Your World Today? In today’s world, various organizations utilize surveys to gather valuable insights. For instance, e-commerce companies often use customer satisfaction surveys to assess user experiences and refine services. Tech platforms frequently engage users through feedback forms, asking for ratings on features. Event organizers might send post-event surveys to measure attendee satisfaction and gather suggestions. These surveys help businesses understand customer preferences, improve services, and ultimately nurture loyalty by addressing user needs effectively. What Are Some Fun Survey Questions to Ask? When designing a survey, consider incorporating fun questions to engage participants. You might ask, “If you could have any superpower, what would it be?” or “What’s your guilty pleasure TV show?” These questions not only spark creativity but furthermore offer relatable insights. In addition, whimsical prompts like “If you were a kitchen appliance, which one would you be?” can evoke amusing responses. Such light-hearted questions can elevate participant enjoyment and improve overall completion rates. What Are Two Examples of Surveys? You can consider a Customer Satisfaction Survey, which measures how satisfied you’re with your overall experience using a product or service. It often employs a Likert scale for quantifying feelings. Another example is an Employee Engagement Survey, where you rate statements like “I feel valued at my workplace.” This helps organizations understand workforce morale and identify areas for improvement, ensuring a more engaged and productive work environment. Conclusion Incorporating diverse surveys and questionnaires can greatly improve your comprehension of various stakeholders, whether customers, employees, or event attendees. Each type serves a unique purpose, from measuring satisfaction to gathering feedback for improvement. By utilizing these tools effectively, you can propel informed decision-making and strategic improvements in your organization. Remember to prioritize clarity in your questions and consider the specific insights you aim to gain to maximize the value of your surveys and questionnaires. Image via Google Gemini This article, "10 Inspiring Examples of Surveys and Questionnaires You Can Use" was first published on Small Business Trends View the full article
  21. Surveys and questionnaires are crucial tools that can provide valuable insights across various sectors. Whether you’re looking to assess customer satisfaction or gauge employee engagement, there’s a survey type customized to your needs. Each example serves a unique purpose, from measuring user experience to comprehending brand awareness. By exploring these ten inspiring examples, you can improve your decision-making processes and drive enhancements in your organization. Which survey type will be most beneficial for your goals? Key Takeaways Create customer satisfaction surveys using a mix of Likert scale and multiple-choice questions to gauge overall service experience effectively. Implement employee engagement surveys focusing on job satisfaction and career development to enhance workplace morale and retention. Design post-event feedback surveys with close-ended questions to evaluate attendee satisfaction and gather insights for future improvements. Utilize market research surveys with tailored questions to understand customer preferences and benchmark against industry standards. Conduct brand awareness surveys to assess familiarity and perception of your brand across different demographics using open-ended and multiple-choice questions. Customer Service Survey Examples When you’re looking to gather feedback on your customer service, using effective surveys can make a significant difference. Start by incorporating clear customer research survey questions that focus on overall satisfaction and staff professionalism. Use rating scale questions, allowing customers to quantify their experiences from 1 to 10, which helps identify areas needing improvement. Including qualitative survey questions, such as “What could be improved in our service?” gives customers the chance to provide detailed feedback. Post-interaction surveys can assess immediate satisfaction with specific aspects like response time and issue resolution effectiveness, gathering actionable data. Additionally, implementing Net Promoter Score (NPS) questions can help gauge customer loyalty by asking how likely they’re to recommend your service to others. These survey questions for qualitative research provide critical insights into customer sentiment, helping you improve and adapt your services based on real feedback. Employee Engagement Survey Examples In terms of employee engagement surveys, measuring job satisfaction is essential as it reflects how content you’re in your role. You’ll additionally want to assess team collaboration, which can highlight how effectively you work with your colleagues and contribute to a supportive environment. Finally, exploring career development opportunities allows you to evaluate whether the organization is helping you grow professionally, ensuring your long-term engagement and satisfaction. Measuring Job Satisfaction Measuring job satisfaction is critical for comprehending employee engagement and improving workplace dynamics. Employee engagement surveys often use Likert scale questions to evaluate job satisfaction, allowing you to express your feelings about work-life balance, communication, and professional development opportunities. Furthermore, evaluating job security and organizational commitment provides valuable insights into how you perceive your role and the company culture. By combining open-ended questions with quantitative scales, you can offer rich qualitative feedback, helping organizations pinpoint specific areas for improvement. Regularly measuring job satisfaction can lead to better retention rates, as organizations that actively seek feedback experience a 14.9% lower turnover rate. Key metrics like the Net Promoter Score (NPS) likewise help gauge your likelihood of recommending the organization as a great workplace. Assessing Team Collaboration How can organizations effectively assess team collaboration to improve employee engagement? By using effective employee engagement surveys that include both quantitative and qualitative survey questions examples. Incorporate Likert scale questions like, “My team collaborates effectively on projects,” alongside open-ended prompts such as, “What challenges do you face in collaborating with your team?” This approach yields actionable insights that can improve team dynamics. Here’s a simple table to illustrate collaboration assessment: Question Type Example Question Purpose Likert Scale My team communicates openly. Measure communication Open-Ended What could improve our collaboration? Gather qualitative insights Multiple Choice How often do you resolve conflicts effectively? Gauge conflict resolution Rating Scale Rate your level of job satisfaction in the team. Assess overall satisfaction Yes/No Do you feel heard in team discussions? Understand inclusivity Career Development Opportunities Evaluating career development opportunities within an organization plays a significant role in enhancing employee engagement and retention. Employee engagement surveys can effectively assess perceptions of available growth paths, identifying areas for improvement. You should include questions about access to training programs, mentorship availability, and clarity of career trajectories to gauge employee satisfaction. Utilizing Likert scale questions, like “I feel supported in pursuing my career goals,” quantifies sentiment toward the company’s commitment. Furthermore, qualitative research survey questions examples, such as “What extra resources would you find beneficial for your career growth?” can provide valuable insights into employee needs. Regularly analyzing these survey results helps align development opportunities with workforce expectations, ultimately boosting engagement and retention. User Experience Survey Examples When you conduct user experience surveys, choosing the right question types is essential for gathering meaningful insights. Effective methods like Likert scales, open-ended questions, and matrix questions help you measure usability and assess user engagement thoroughly. Effective Question Types What types of questions can you use to gather meaningful insights in user experience surveys? Effective user experience surveys often include a mix of qualitative and quantitative research questions. For instance, Likert scale questions can help you measure satisfaction levels, like asking users to rate navigation ease from 1 to 5. Open-ended questions, such as “What improvements would you suggest for our app?” offer valuable qualitative insights into user pain points. Rating scale questions allow respondents to score aspects like design aesthetics from 0 to 10. Matrix questions let users evaluate multiple product features simultaneously, whereas picture choice questions improve engagement by allowing visual preferences. Together, these question types improve your survey definition in research, leading to actionable insights. Measuring Usability Insights To effectively measure usability insights, it is essential to utilize a variety of question types in your user experience surveys. This approach allows you to gather both quantitative and qualitative data. For instance, qualitative survey examples might include open-ended questions in qualitative research, enabling users to provide detailed feedback. Furthermore, employing rating scale questions can help assess specific features, whereas matrix questions streamline feedback collection. Here’s a simple breakdown of question types: Question Type Purpose Likert Scale Gauges user satisfaction Open-Ended Questions Collects detailed user feedback Rating Scale Measures effectiveness of features Making your usability surveys mobile-friendly guarantees higher response rates, allowing for more accurate insights into user interactions. Enhancing User Engagement How can you effectively improve user engagement through surveys? Start by implementing user experience surveys that blend various question types, including Likert scales and open-ended questions. This approach helps you gather both quantitative data and qualitative insights on user satisfaction. Focus on specific aspects, such as navigation ease and visual appeal, to pinpoint usability issues and areas needing improvement. Incorporating interactive question formats, like sliders or click maps, makes the survey process enjoyable, which can boost response rates. Moreover, consider using follow-up questions based on initial answers to explore deeper into user experiences. Regularly analyzing feedback allows you to track changes in user satisfaction over time and make informed decisions to improve the overall user experience effectively. Post-Event Feedback Survey Examples When you’re looking to gather valuable insights after an event, a well-structured post-event feedback survey is vital. These surveys typically use close-ended questions to quickly assess attendee satisfaction levels. Common queries include overall event ratings, staff helpfulness, and the likelihood of future attendance. Such questions provide a clear picture of participant experiences. To maximize response rates, consider designing your post-event feedback surveys for mobile completion, allowing attendees to share their thoughts on-the-go. Including a comments section is important, as it encourages qualitative feedback that uncovers specific areas needing improvement—insights often missed by quantitative measures alone. Market Research Survey Examples When you conduct market research surveys, identifying key objectives is essential for gathering relevant data. Comprehending your target audience helps you tailor questions that reveal valuable insights about their preferences and behaviors. Utilizing effective data collection techniques, such as multiple-choice and rating scale questions, enables you to quantify responses and analyze trends effectively. Key Objectives Identification Identifying key objectives in market research surveys is vital for gathering valuable insights into customer preferences and behaviors. By clearly defining your goals, you can tailor your approach effectively. Here are some objectives to take into account: Identify preferred product features to improve offerings. Understand customer demographics to segment your audience. Gauge customer satisfaction using Likert scale questions for quantitative data. Gather detailed feedback through open-ended questions for qualitative insights. These objectives can guide you in creating effective surveys, such as qualitative research survey examples or sample questionnaires for qualitative research. Utilizing these strategies guarantees you gain meaningful data, helping you make informed decisions about your products and services. Target Audience Insights How can you gain a deeper comprehension of your target audience? Conducting a market research survey is a valuable method to gather insights on customer preferences, demographics, and purchasing behaviors. By incorporating open-ended qualitative questions into your qualitative questionnaire, you encourage respondents to share detailed feedback, providing rich qualitative data that can inform product development. This survey for qualitative research can reveal trends in customer expectations and satisfaction levels. Furthermore, utilizing multiple-choice and rating scale questions allows for quick data collection and quantifiable metrics, which simplifies analysis. Benchmarking your results against industry standards helps identify your position in the market, enabling you to pinpoint areas for competitive advantage and better align your offerings with customer needs. Data Collection Techniques Data collection techniques play a crucial role in market research surveys, as they directly impact the quality and depth of insights gathered. When designing your survey, consider these effective methods: Multiple-choice questions for quantitative data, helping you gauge preferences and satisfaction. Open-ended questionnaires in qualitative research, allowing respondents to share detailed feedback. Demographic questions to segment audiences by age, gender, and income, enabling targeted marketing strategies. Conditional questions that tailor follow-ups based on previous answers, gathering deeper insights. Understanding what’s questionnaire survey method can help you choose the right formats. Product Feedback Survey Examples Multiple-choice questions help streamline data collection, making it easier to analyze common trends. Furthermore, rating scale questions, such as asking customers to rate usability from 1 to 10, provide specific insights for your product development team. Consider using conditional questions to probe deeper based on initial responses, ensuring relevant and focused data collection. Net Promoter Score Survey Examples Net Promoter Score (NPS) surveys serve as a crucial tool for measuring customer loyalty, allowing businesses to gauge how likely customers are to recommend their products or services. These surveys typically ask respondents to rate their likelihood on a scale from 0 to 10. To calculate NPS, you subtract the percentage of detractors (scores 0-6) from promoters (scores 9-10), offering a single metric that reflects overall customer sentiment. Here are some effective NPS survey examples: “On a scale of 0 to 10, how likely are you to recommend us?” “What is the primary reason for your score?” (an example of an open-ended question for qualitative research) “What can we improve to better serve you?” “What features do you value the most?” NPS surveys are quantitative, but combining them with qualitative inquiries can improve insights considerably. Customer Satisfaction Survey Examples How can businesses effectively gauge customer satisfaction? One way is through customer satisfaction surveys, which typically include questions about overall satisfaction and specific service experiences. By using formats like Likert scale and multiple-choice questions, you can measure satisfaction levels and pinpoint areas for improvement. Question Type Purpose Example Likert Scale Measure satisfaction How satisfied are you with our service? Multiple Choice Identify reasons What influenced your purchase decision? Open-Ended Gather qualitative insights What suggestions do you have for us? Timing is essential; sending surveys shortly after a purchase can yield more relevant responses. Analyzing these results helps track trends over time, measure changes, and benchmark against industry standards, eventually guiding your business strategies. Brand Awareness Survey Examples What methods can businesses use to assess brand awareness effectively? Brand awareness surveys are critical tools for this purpose. You can create a thorough survey by including various question types, such as: Multiple-choice questions: Ask, “Which of the following brands do you recall seeing in advertisements recently?” Likert scale questions: Use queries like, “On a scale of 1 to 5, how familiar are you with [Brand]?” Open-ended questions: Include prompts such as, “What comes to mind when you think of [Brand]?” This serves as an example of a qualitative research questionnaire. Demographic questions: Collect data to analyze awareness levels across different segments. Event Planning Survey Examples When planning an event, have you considered how valuable attendee feedback can be? Event planning surveys play a vital role in improving future events. Combining close-ended and open-ended questions helps capture both quantitative ratings and qualitative insights. Here’s a simple layout for your survey: Question Type Example Questions Close-Ended Questions How satisfied were you with the event? (1-10) Open-Ended Questions What did you enjoy most about the event? Specific Feedback Rate the venue choice (1-10) Future Suggestions What topics should we cover next time? Understanding the difference between a survey and a questionnaire is significant; surveys typically analyze data from multiple questions, whereas questionnaires gather responses. By utilizing these event planning surveys effectively, you can improve attendee experiences and tailor your events to their preferences. Frequently Asked Questions What Are 5 Good Survey Questions? To create effective survey questions, consider these five: First, ask, “How satisfied are you with our service on a scale of 1 to 5?” Second, use a Likert scale question like, “Rate your agreement with: ‘The product met my expectations.'” Third, include an open-ended question, “What improvements would you suggest?” Fourth, offer multiple-choice options: “What’s your primary reason for using our product?” Finally, employ an NPS question: “How likely are you to recommend us?” Can You Think of Examples of Surveys in Your World Today? In today’s world, various organizations utilize surveys to gather valuable insights. For instance, e-commerce companies often use customer satisfaction surveys to assess user experiences and refine services. Tech platforms frequently engage users through feedback forms, asking for ratings on features. Event organizers might send post-event surveys to measure attendee satisfaction and gather suggestions. These surveys help businesses understand customer preferences, improve services, and ultimately nurture loyalty by addressing user needs effectively. What Are Some Fun Survey Questions to Ask? When designing a survey, consider incorporating fun questions to engage participants. You might ask, “If you could have any superpower, what would it be?” or “What’s your guilty pleasure TV show?” These questions not only spark creativity but furthermore offer relatable insights. In addition, whimsical prompts like “If you were a kitchen appliance, which one would you be?” can evoke amusing responses. Such light-hearted questions can elevate participant enjoyment and improve overall completion rates. What Are Two Examples of Surveys? You can consider a Customer Satisfaction Survey, which measures how satisfied you’re with your overall experience using a product or service. It often employs a Likert scale for quantifying feelings. Another example is an Employee Engagement Survey, where you rate statements like “I feel valued at my workplace.” This helps organizations understand workforce morale and identify areas for improvement, ensuring a more engaged and productive work environment. Conclusion Incorporating diverse surveys and questionnaires can greatly improve your comprehension of various stakeholders, whether customers, employees, or event attendees. Each type serves a unique purpose, from measuring satisfaction to gathering feedback for improvement. By utilizing these tools effectively, you can propel informed decision-making and strategic improvements in your organization. Remember to prioritize clarity in your questions and consider the specific insights you aim to gain to maximize the value of your surveys and questionnaires. Image via Google Gemini This article, "10 Inspiring Examples of Surveys and Questionnaires You Can Use" was first published on Small Business Trends View the full article
  22. Plume's new platform promises to cover all the operational needs of home broadband service providers and their subscribers, the company says. The post Interview: Plume launches Open Agentic AI Platform to enable ‘full ISP customer journey’ appeared first on Wi-Fi NOW Global. View the full article
  23. Drop reflects uncertainty among homebuyers around chancellor Rachel Reeves’ November Budget View the full article
  24. Charter operators vie to secure slots in Muscat as airports in UAE and Qatar remain closedView the full article
  25. The rise of full-body MRI scans has been framed as a victory for consumer empowerment. Skip the referrals. Skip the waiting. Pay out of pocket and finally see what is happening inside your body, before it’s too late. For many, especially women, these scans are compelling. They offer agency in a healthcare system that often feels slow, dismissive, and reactive, rather than preventive. What many women would be surprised to learn, however, is despite the name, many full-body MRI scans do not reliably screen for breast cancer, the most common cancer in women. Women make roughly 80% of healthcare purchasing decisions in the United States. They spend more out of pocket than men and are significantly more likely to engage in preventive care, before symptoms appear. Women are also, ironically, the same population driving the growth of direct-to-consumer healthcare, from blood testing and longevity clinics to wearables and these “full-body” scans. The assumption most consumers make is simple. If a scan purports to image the entire body, it must include the breasts. These scans assess the brain, spine, liver, kidneys, and reproductive organs. These scans may produce reports that say everything looks normal. They may even use language like “all clear.” What they cannot do, in many cases, is detect early breast cancer. Not a nuance This is not a subtle technical nuance. Breast-specific MRI requires precise conditions to be effective: dedicated breast coils, prone positioning, contrast enhancement, and high spatial resolution. Full body MRI scans are optimized for speed and coverage, not for the detailed imaging that breast tissue requires. As a result, these scans can miss small or early lesions, particularly in dense breasts, which affect nearly half of all women over 40 and are common in younger women. Radiologists understand this distinction. The companies selling these scans are aware of this as well, and they even include this disclosure in the fine print. However, the average consumer often isn’t aware. The issue is compounded by how reassurance, or an “all clear” report, can affect consumer behavior. Many women already avoid routine mammography because of fear, discomfort, radiation concerns, or prior negative experiences. Dr. Marty Makary, FDA Commissioner, pointed out in an interview recently that roughly 40% of women skip mammograms for these reasons. When those same women receive a clean full-body scan, even with disclaimers advising continued screening, the psychological effect is powerful. Relief tends to override caution. False sense of security This is not about bad intentions. It is about predictable human behavior. If a woman believes she has just paid for a comprehensive “full body” scan, she may deprioritize another screening that feels redundant or stressful. When the scan she relied on was never capable of evaluating her breasts in the first place, the sense of security becomes misleading. The way these scans are marketed makes the problem worse. Much of the language, imagery, and cultural framing around preventive imaging has been shaped by the same audience that dominates wellness and longevity media more broadly: The male “biohacker.” The optimization-focused technologist. The podcast-listening early adopter. This is not inherently negative, but it reflects who has historically held influence in venture-backed healthcare. Women, despite being the primary buyers, often remain peripheral in how these tools are designed and explained. The result is a mismatch between who the product is built for and who is actually using it. Breast cancer is the most commonly diagnosed cancer in women, and its incidence has been rising, including among younger patients who fall outside traditional screening guidelines. These are precisely the women drawn to proactive, cash-pay healthcare. Yet the most visible preventive imaging offerings do not adequately address the risk they face most. Valuable in some contexts To be clear, full-body MRI scans are not useless. I underwent one recently and not only enjoyed my experience, but was relieved upon receiving my report. These scans can surface certain conditions and provide valuable information in specific contexts. The issue is not that they exist, but that they are positioned as comprehensive reassurance without clearly communicating their limits. If a scan cannot screen for breast cancer, that fact should be explicit, prominent, and impossible to miss. Not buried in fine print, softened by marketing language, or deferred to a follow-up conversation after purchase. Healthcare innovation often celebrates disruption while reproducing old blind spots. Women are encouraged to take control of their health, to invest in prevention, and to advocate for themselves. When they do, they deserve tools that are designed with their bodies in mind and explanations that respect their intelligence. That gap is why I founded BeSound. Full-body MRI scans are a real step forward, but women also need specific imaging for the cancer they are most likely to develop. Breast cancer is the most commonly diagnosed cancer in women, and it should not require the cost of a full-body scan to screen for it. When dedicated breast imaging is done well and priced far lower, it becomes something women can actually access and repeat, not a one-time splurge meant to buy peace of mind. Preventive imaging should be honest about what it can and cannot do. It should prioritize conditions that are common, deadly, and detectable when found early. It should not rely on the comfort of a broad label like “full body” to imply coverage that does not exist. Peace of mind is not a marketing outcome. It is a medical one, and it only holds value when it is grounded in reality. View the full article
  26. Search engines used to work one-to-one: one search query returned a unique set of results featuring pages that best matched the exact query searched. Then they evolved to many-to-one, recognizing that queries like “Sydney plumber” and “plumbing service in Sydney”…Read more ›View the full article
  27. This year 40 companies had what it takes to land on the Best Mortgage Companies to Work For list. View the full article




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