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Poshmark has revolutionized the way we buy and sell clothes online, making it easier and more accessible than ever. As a standout platform, it’s sparked a new era in the online resale shopping landscape, offering both buyers and sellers a dynamic marketplace. However, the online landscape is expansive, and for individuals aiming to broaden their business or personal selling opportunities, there are additional resale sites ready to be discovered. From vintage gems on Etsy to high-end items on The RealReal, this guide serves as your gateway to enhancing your online selling experience. Why Poshmark Has Become a Favorite for Selling Clothes Poshmark shines as a go-to for those learning how to sell clothes online, thanks to its user-friendly platform that makes listing a breeze. With a competitive final value fee structure, sellers keep a good chunk of their sales, adding to its appeal. But it’s not just about the money; Poshmark’s community-centric approach fosters a supportive environment where sellers can connect, share tips, and even make friends. This blend of business and social interaction sets Poshmark apart in the crowded online resale space. Top Resale Sites Like Poshmark Dive into the world of online resale with these 25 platforms, each offering unique opportunities to sell everything from vintage finds to luxury goods. eBay eBay is a vast marketplace that caters to a wide range of categories, from fashion to electronics. It’s known for its auction-style listings along with the “Buy It Now” option, giving sellers flexibility in how they sell. eBay’s global reach offers a massive audience but comes with a competitive landscape. Sellers benefit from eBay’s detailed seller protections and a comprehensive shipping and logistics support system. Depop Depop focuses on the unique, vintage, and trendy, appealing to a younger demographic that values individuality. This mobile-centric platform combines the selling experience with social media elements, allowing users to follow each other, like items, and share listings. Depop charges a 10% fee on items sold, including shipping costs, making it a cost-effective option for casual sellers and vintage enthusiasts. Vinted Vinted specializes in secondhand clothing, offering a platform for users to sell, buy, or swap items. It’s unique in that it doesn’t charge sellers a fee, instead charging buyers a small service fee. This model encourages a bustling marketplace of affordable items, with a community-focused environment that includes forums for advice and tips. Mercari Mercari is a user-friendly app that simplifies the selling process for a variety of items, not just clothing. With no listing fees and a flat 10% selling fee, Mercari makes it easy for anyone to start selling. Its “ship it or drop it off” option provides flexibility for sellers, and the platform is known for its strong customer service support. ThredUP ThredUP takes a different approach as an online consignment and thrift store. Sellers send in their clothing, and ThredUP takes care of the rest, from photography to listing. While it offers convenience and a wide audience, sellers trade some control and potential earnings for ease of use. ThredUP is best for those looking to declutter without the hassle of managing their sales. The RealReal The RealReal is an online luxury consignment store focusing on high-end brands and goods. It offers a comprehensive authentication process, ensuring that all items are genuine. The site takes a higher commission than some other platforms, but in return, it provides a professional photography service and a vast audience looking specifically for luxury items. This platform is ideal for sellers of high-end clothing, accessories, and home goods. OfferUp OfferUp is a mobile-first marketplace where local buying and selling are made easy. Unlike many other platforms, OfferUp is great for selling items beyond clothing, including furniture and electronics. Its user-friendly interface encourages quick sales locally, though it also offers shipping options for a broader reach. With no listing fees and competitive seller fees, OfferUp is a versatile option for various sellers. Grailed Grailed is a community-driven marketplace catering exclusively to men’s fashion, focusing on streetwear, designer, and vintage pieces. It distinguishes itself with a curated selection and an engaged community of fashion enthusiasts. Grailed charges a commission fee for sold items, but its niche focus allows sellers to reach a dedicated audience willing to pay for premium items. ASOS Marketplace ASOS Marketplace offers a unique platform for independent brands and vintage boutiques to reach a global audience. Launched by the fashion retail giant ASOS, this site is perfect for sellers with unique collections looking to tap into a younger fashion-forward market. It requires sellers to have a boutique, making it different from peer-to-peer platforms, and charges a commission on sales. Facebook Marketplace Facebook Marketplace leverages the social media giant’s network to facilitate buying and selling items locally. With no fees for listing or selling, it’s an attractive option for sellers of all kinds, including those with clothing. The platform’s integration with Facebook profiles adds a layer of transparency and trust to transactions, making it easy for sellers to reach their local community or even wider audiences through shipping options. Etsy Etsy is renowned for focusing on handmade, vintage, and unique items, including clothing. It’s the go-to platform for sellers looking to reach an audience that values craftsmanship and sustainability. Etsy features a marketplace tailored for independent sellers, providing a personal touch to the selling experience. However, sellers should keep in mind that Etsy imposes listing fees and a commission on sales. Rebag Rebag specializes in luxury bags, offering a streamlined process for sellers to cash in on high-end handbags and accessories. With a focus on authenticity and quality, Rebag provides an upfront quote for items, making it easy for sellers to understand their potential earnings. This platform is ideal for those with a collection of designer bags looking for a hassle-free selling experience. StockX StockX is a unique platform that operates more like a stock market for sneakers and streetwear, focusing on transparency and authenticity. Sellers can list items or sell directly at the current market price, and StockX authenticates all items before they are sent to the buyer. This model appeals to sellers and buyers in the sneaker community who are looking for a secure way to buy and sell. Vestiaire Collective Vestiaire Collective is a global platform for pre-owned luxury and designer fashion. With a rigorous authentication process, it ensures all items are genuine, providing confidence to both buyers and sellers. Sellers can list items for free, but the platform takes a commission on sales, which varies depending on the item’s price. It’s a great option for those looking to sell high-end clothing and accessories. GOAT GOAT is a leading platform for buying and selling sneakers, along with apparel and accessories. It offers a robust authentication process and a vast audience of sneaker enthusiasts. While it focuses primarily on sneakers, its expansion into streetwear and other categories provides additional avenues for sellers. GOAT charges a commission and shipping fees, which are considerations for sellers looking to maximize their returns. Kidizen Kidizen is a dedicated marketplace for parents to buy and sell children’s clothing, toys, and accessories. It offers a community-driven platform that makes it easy for families to find affordable, quality items for their growing kids. Kidizen’s user-friendly app enhances the shopping and selling experience, making it a favorite among parents looking for a sustainable way to manage their children’s wardrobes. Curtsy Curtsy targets a younger demographic, focusing on trendy, gently used clothing and accessories. It simplifies the selling process with a mobile app that allows users to quickly list items by taking a few photos. Curtsy appeals to college students and young professionals looking for an easy way to refresh their wardrobe without breaking the bank, charging a lower fee than many traditional consignment shops. WatchBox WatchBox specializes in buying, selling, and trading pre-owned luxury watches. Offering an expertly curated inventory and personalized client services, it stands out for enthusiasts and collectors seeking investment-grade timepieces. The platform provides a trustworthy environment for transactions, supported by authentication and valuation from watch experts, making it a premier destination for high-end watch sales. 1stdibs 1stdibs is an upscale marketplace that caters to antique, vintage, and luxury goods, including fashion. It’s known for its selection of high-end items from around the world, offering a platform for sellers of unique and rare pieces. With its focus on quality and exclusivity, 1stdibs attracts a discerning clientele willing to invest in timeless style, though sellers should note the platform’s commission and listing fees. Luxury Garage Sale Luxury Garage Sale offers a boutique consignment experience specializing in luxury clothing, handbags, and accessories. With both online and physical presence, it provides a personalized service for sellers looking to declutter their high-end items. The platform stands out for its white-glove service, including professional photography and pricing advice, making it a hassle-free option for sellers aiming for the luxury market. What Goes Around Comes Around What Goes Around Comes Around is renowned for its exceptional collection of vintage and luxury fashion. This platform is ideal for sellers with rare and high-end vintage items, offering an upscale consignment experience. Its reputation for authenticity and quality attracts a clientele looking for investment pieces, ensuring items have the best chance of selling at top dollar. Chairish Chairish is a favorite for sellers of vintage clothing and decor, providing a curated marketplace for unique home goods and fashion. It stands out for its commitment to quality and design, appealing to buyers with a discerning eye. Sellers on Chairish enjoy a platform that values the story behind each piece, with a straightforward listing process and competitive commission rates. VarageSale VarageSale provides a community-oriented platform for local buying and selling. It resembles a virtual garage sale, allowing users to sell a wide range of items, including clothes and furniture, to people in their community. The platform emphasizes safety and trust, with all members verified through Facebook, making it a comfortable space for transactions. VarageSale is perfect for sellers looking to avoid shipping hassles by dealing locally. LePrix LePrix is a luxury consignment online marketplace that brings together the best boutiques from around the world. Specializing in authenticated, pre-owned luxury goods, it offers sellers a vast audience of luxury shoppers. LePrix’s strength lies in its rigorous authentication process and partnership with professional consignment shops, ensuring items reach buyers who appreciate luxury and quality. Fashionphile Fashionphile focuses exclusively on luxury accessories, making it the go-to platform for selling high-end handbags, jewelry, and accessories. Known for its expertise in authentication and valuation, Fashionphile offers sellers a straightforward way to monetize their luxury items. With competitive consignment rates and a strong online presence, it’s a top choice for those looking to sell designer accessories. PlatformFocusSelling FeesUnique Features eBayWide range including fashion to electronicsVariesGlobal reach, auction-style listings DepopUnique, vintage, trendy fashion10% on items sold, including shippingSocial media elements like following and sharing VintedSecondhand clothingNo seller fee, buyers pay a service feeCommunity-focused, option to swap items MercariVariety of items, not just clothingNo listing fees, flat 10% selling feeUser-friendly, flexible shipping options ThredUPOnline consignment and thrift storeConsign with ThredUP, fees varyTakes care of photography to listing The RealRealLuxury consignment storeHigher commission for professional servicesComprehensive authentication process OfferUpLocal buying and selling of a wide rangeNo listing fees, competitive seller feesUser-friendly interface for quick local sales GrailedMen's fashion, especially streetwear and designerCommission feeCurated selection, engaged fashion community ASOS MarketplaceIndependent brands and vintage boutiquesCommission on salesTargets a younger, fashion-forward market Facebook MarketplaceLocal buying and selling, wide rangeNo fees for listing or sellingIntegration with Facebook profiles EtsyHandmade, vintage, unique itemsListing fees and a commission on salesMarketplace for independent sellers RebagLuxury bagsQuote provided, consignment rates applyStreamlined process for luxury bags StockXSneakers and streetwearMarket price, authentication feeStock market model for transparent pricing Vestiaire CollectivePre-owned luxury and designer fashionCommission on sales, varies by item priceGlobal platform, rigorous authentication GOATSneakers, apparel, accessoriesCommission and shipping feesFocus on authenticity in sneaker community KidizenChildren's clothing, toys, accessoriesUser-friendly app, fees not specifiedCommunity-driven, family-friendly platform CurtsyTrendy, gently used clothingLower fee than traditional consignment shopsTargets younger demographic, easy listing process WatchBoxPre-owned luxury watchesAuthentication and valuation, fees not specifiedExpert curation, personalized client services 1stdibsAntique, vintage, and luxury goodsCommission and listing feesHigh-end items from around the world Luxury Garage SaleLuxury clothing, handbags, accessoriesBoutique consignment ratesWhite-glove service for luxury market What Goes Around Comes AroundVintage and luxury fashionUpscale consignment experience, fees not specifiedExceptional collection of vintage luxury ChairishVintage clothing and decorCompetitive commission ratesCommitment to quality and design VarageSaleLocal community-focused buying and sellingNo fees, local community focusVirtual garage sale with verified members LePrixAuthenticated, pre-owned luxury goodsRigorous authentication, partnership with boutiquesBrings together top boutiques worldwide FashionphileLuxury accessoriesConsignment rates for luxury accessoriesExpertise in luxury accessories The Benefits of Using Resale Sites and Apps Like Poshmark Selling on resale apps like Poshmark provides numerous advantages for individuals looking to declutter their closets or establish a side hustle. Learning how to sell on Poshmark is simple, and there are numerous platforms that offer similar experiences. Here’s an expanded view of the benefits: Access to a Broad Customer Base: Sites like Poshmark boast millions of users, giving sellers immediate access to a large and varied audience. This extensive reach makes it easier to connect with potential buyers who are interested in your specific items. Variety of Fee Structures: Resale platforms offer different fee models, including listing fees, final value fees, and commission rates. This variety allows sellers to choose a platform that aligns with their financial objectives, maximizing their earnings. Ease of Use: These platforms are designed with user-friendly interfaces, making it straightforward to list items, manage sales, and communicate with buyers. The simplicity of the process makes it accessible even for those new to online selling. Flexible Selling Options: Sellers have the freedom to determine their prices, provide discounts, and negotiate with buyers. This flexibility allows them to price items competitively and finalize transactions more effectively. Built-in Customer Base: Unlike starting an independent online store, resale apps come with an existing customer base, reducing the need for extensive marketing efforts to attract buyers. Environmental Impact: Selling on resale platforms promotes sustainability by giving items a second life, reducing waste, and encouraging a more circular economy. Social Features: Many resale platforms incorporate social features, such as liking, sharing, and following, which can increase the visibility of your listings and foster a community among users. Safety and Security: Resale apps typically offer secure payment processing and protection policies for both buyers and sellers, ensuring transactions are safe and reliable. Support and Resources: Most platforms provide comprehensive support and resources, including seller guides, customer service, and community forums, to assist sellers in maximizing their sales and navigating any challenges. Personal Branding: For those looking to build a presence or brand in the resale market, these platforms offer an opportunity to curate a selection of items, develop a selling style, and engage with followers. By leveraging these benefits, sellers can effectively utilize resale apps to clear out their closets, reach targeted buyers, and achieve their financial goals, all while contributing to a more sustainable way of shopping. Where to Sell Clothing: Poshmark vs. Other Resale Sites Choosing the right online resale platform is key for sellers aiming to maximize their earnings and reach. This comparison delves into essential aspects like fees, user experience, audience reach, listing ease, shipping policies, and community support, guiding you to make an informed decision. Differences in Payment Processing Fee Poshmark simplifies things with a flat 20% fee for sales over $15, contrasting with sites like eBay and Mercari that have variable fees based on categories and seller volumes. Unlike Poshmark, some platforms also impose a listing fee, affecting the overall cost of selling. User Experience on Different Platforms While Poshmark features a user-friendly, social-centric interface that enhances engagement, it may not offer the advanced tools found on platforms like eBay or Etsy, which provide a broader range of selling experiences. Navigation and listing processes vary widely, with some platforms offering more streamlined, seller-friendly interfaces than others. Audience Reach of Apps Like Poshmark Poshmark’s audience is fashion-focused, offering a niche market with a potentially higher selling price for trendy items. In contrast, eBay and Facebook Marketplace attract a broader audience, which might reduce individual item visibility but increase the potential buyer pool. Ease of Listing Items Listing on Poshmark is straightforward, requiring just a few steps to post an item. Other sites, like eBay, offer more detailed listing options, which can be a boon for specific items but might require more effort to set up. Shipping Policies Across Platforms Poshmark simplifies shipping by providing prepaid labels, whereas platforms like eBay and Mercari allow for more shipping flexibility but require sellers to navigate more complex logistics and potentially higher costs. Community Engagement and Support Poshmark stands out for its strong community vibe, with features encouraging user interaction. Other sites might offer more traditional customer service and support options, focusing less on community building and more on the transactional aspects of buying and selling. Niche Platforms for Specialized Clothing Sales For those with a keen eye on vintage, streetwear, children’s, or designer clothing, niche platforms like The RealReal, Vestiaire Collective, and Kidizen offer tailored spaces. These sites cater specifically to enthusiasts and collectors, providing a curated audience appreciative of the unique value and history behind each piece. They stand as essential go-tos for sellers looking to connect with buyers who share a passion for specific fashion categories. The Role of Social Media in Resale: Highlighting Facebook Marketplace Facebook Marketplace has carved a niche in the online resale market as one of the best apps to sell stuff locally. Its integration with social media profiles adds a layer of trust and community, facilitating easier and more secure transactions. The platform’s wide reach and the ability to target local buyers make it a powerful tool for sellers looking to offload items quickly and efficiently without the hassle of shipping. Features to Look for in a Resale Site When exploring alternatives to Poshmark for buying and selling items, it’s essential to consider various features that contribute to a platform’s effectiveness and user satisfaction. Here’s an expanded list of features to look for: Large and Engaged User Base: A vibrant community with a high number of active users increases the likelihood of sales and offers a diverse range of products. An engaged community also fosters a supportive environment for both buyers and sellers. Ease of Use: The platform should be intuitive and user-friendly, allowing for easy navigation, product listing, and purchase processes. This includes a clean interface, straightforward search functionality, and simple transaction procedures. Robust Online Store Functionalities: Advanced features that support a variety of sales formats, such as auction, buy now, and best offer, can cater to different selling and buying preferences. Integration with payment systems that offer secure transactions is also crucial. Efficient Listing Process: The ability to quickly and easily list items for sale, including batch uploads, template listings, and auto-fill features for product details, can save sellers time and effort. Comprehensive Sales Management Tools: Tools that help sellers track their inventory, orders, and shipping processes in one place can streamline operations and improve efficiency. Detailed Analytics: Access to data on sales performance, customer demographics, and product popularity can help sellers make informed decisions about pricing, inventory, and marketing strategies. Marketing Tools: Features such as promotional listings, featured products, and the ability to share listings on social media platforms can enhance visibility and attract more buyers. Customer Support and Community Engagement: Responsive customer service for both buyers and sellers, along with forums or groups that encourage interaction and feedback, can enhance the overall platform experience. Mobile Compatibility: A platform that is mobile-friendly or has a dedicated app allows users to easily access the site, manage their accounts, and carry out transactions from their smartphones. Secure Payment Options: Multiple, secure payment methods provide flexibility and peace of mind for users, facilitating smoother transactions. Transparent Fees and Policies: Clear information on any fees charged for listings, transactions, or additional services helps sellers understand their potential costs upfront. Considering these features when evaluating resale platforms can help sellers choose the best venue for their needs, ensuring a positive experience and maximizing their success in the online marketplace. https://youtube.com/watch?v=9Jp9y_gK0jU%3Fsi%3DV6NOA5F9_hv93WNc FAQs: Sites Like Poshmark What is the best online resale site to sell jewelry? Etsy stands out as the best platform for selling jewelry, especially unique, handmade, or vintage pieces. Its niche market appreciates the craftsmanship and history behind each item, making it a favorite among jewelry sellers. What is the best platform to sell secondhand clothes? If you’re looking into how to start a reselling business, finding the right platform for your needs is essential. Depop and Poshmark are top contenders for selling secondhand unwanted clothes, catering to a younger, fashion-forward audience. Both platforms offer an engaging, social media-like experience, making them ideal for trendy and vintage clothing sales. How do payment processing fees vary across different resale sites? Payment processing fees vary widely. Poshmark charges a flat 20% on sales over $15, while eBay’s fees depend on the item category and seller’s performance. Other sites may have lower fees but charge for listings or additional services. Which platforms are ideal for selling specific types of clothing? For designer clothes, The RealReal and Vestiaire Collective are perfect, offering a luxury-focused audience. Etsy is ideal for vintage finds, while Kidizen is the go-to for children’s clothing, each providing a specialized market for these categories. Image: Envato Elements This article, "Resale Sites like Poshmark to Elevate Your Business Game" was first published on Small Business Trends View the full article
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Susan Kare, designer of the original Apple icons, is back with a new 32-icon collection, one that you can buy in the form of silver or gold vermeil mechanical keys and pendants. Called Esc Keys, the new icons perfectly capture the everlasting magic of her 1-bit legendary past work, always mesmerizing in their extreme minimalism and at the same time as satisfying as triple-chocolate cake. Kare obviously had lots of fun creating them. Her new designs—from an alien head to a light bulb to love birds to puppies, plus a ‘Panic!’ key that we all really need right now—inspire the same joy she was gleaming with when I spoke to her from New York—where she was visiting for the Esc Keys’ U.S. launch (and to celebrate her participation in the group exhibition Pirouette: Turning Points in Design at MoMA). We spoke about this collection’s genesis and about the attraction and everlasting power of pixel art as a universal language. A code that has seemingly crossed generations, beyond the people who originally experienced it first hand, when her original digital creations saw the world for the first time in 1984, when Steve Jobs presented the Macintosh in San Francisco, California. “I sent the first photos of the Alien icon pendant to my own three sons and I remember they all immediately wrote back: ‘Sick!’” she says. “I took that as a good sign.” “There’s hidden meaning on each one” Kare tells me that she was asked to create the collection by Alastair Walker, the founder and creative director of Asprey Studio—the Mayfair, London, art gallery that sprang up about two years ago from Asprey, a designer, manufacturer and retailer of jewelry, silverware, and all things luxury founded in London in 1781 (“The former Queen always bought gifts there!” Kare tells me with her charming laughter). Walker says he thought Kare was the perfect person to design his idea of the “escape keys”: Meaningful symbols that would represent things people might want to do away from their keyboards, physical reminders of the joys of physical life. “There’s hidden meaning on each one,” Walker says, “and the whole idea is that they’re literally in front of you on the keyboard or on your chest. It’s a reminder not to be a keyboard warrior. So it’s kind of almost antithetical itself.” “It’s a little ironic, but it resonated with me and I loved the idea,” Kare says. Walker initially asked if she would be interested in designing roughly 10 icons that would be on keyboard keys or mechanical keyboards with universal attachments. The 10 designs quickly grew to a collection of 60 to 70 concepts. “She started doing some icons and then she showed me like a whole bunch of them,” Walker says. “And then we were like, ‘Oh, well, we can’t get rid of this one, you know. Or this one.’ So then we thought, you know what, just do them all.” He was fascinated by the process himself, he tells me. “She’s insanely methodical. You speak to her and she’s moving a pixel here and then she’s like, no, let’s move it there.” [Photo: Asprey Studio] Stop, observe, reflect The escape keys were a good metaphor of that process too, the idea to stop, observe, reflect, to slow life. There are so many options now, we get sucked into a vortex of choice that make things lose their true meaning and intention. And there’s so much meaning and intention in Kare’s designs. “It’s just so funny when there’s 50 layers of undo now. You forget how amazing it was just to iterate undo and back again”, Kare tells me. “Andy Hertzfeld [one of the core Apple employees who made the Macintosh] wrote an icon editor as soon as I got to Apple. I did some drawings on graph paper to take to my job interviews, but using that icon editor was amazing. It was so nice to get to do it on the machine.” In the end, Kare and Walker managed to curate the Esc Keys down to 32 final pieces, although additional icons will appear later for some charity events they have planned later in the year, Walker says. Each icon is a limited edition, from 30 to 120 pieces depending on the icon, with prices ranging from $650 to $2,000 depending on the type of object: You can buy the computer key in enameled silver for $650 or in gold vermeil (a 19th-century technique in which you apply a thicker layer of gold to sterling silver, resulting in a finish that is five-times thicker and more durable than gold plating) for $1,010. The necklace pendant in silver goes for $1,390 while the gold vermeil version is $2,020. “We carefully handcraft everything in the studio,” Walker says. “Things like the enameling is super sharp. You usually get blotches with enamel, but this is beautifully flushed, hand filed to get these sharp edges on the pixels.” Each icon is also paired with a digital counterpart on the blockchain. [Photo: Asprey Studio] She’s an icon But more than their material value, these icons carry something that to me is far more precious: Kare’s unique ability to distill complex ideas into minimal, universal symbols that speak directly to our emotions. There’s something intrinsically appealing about the minimalist expression of Kare’s 1-bit icons, a striking contrast to this age of high-definition graphics, photorealistic interfaces, and artificial intelligence. Her iconic imagery, which created the modern graphical computing language after it’s protoform was developed at Xerox PARC, is the progenitor of much graphic language we still see today. Her work has an endearing quality that made it ideal for the collection, Walker says. “It celebrates Susan. I’ve been looking at digital arts history in general and she’s the pioneer.” Indeed, Kare is the GOAT and everyone should say that more often. She should be recognized universally for her founding contribution to the modern era of both computing and design, and not just in those industries. What Kare does may look simple, but the way she distills and synthesizes reality into its purest form, the pure soul of everyday things and ideas in a 16 x 16 or 32 x 32 grid, is nothing but pure art. The pixel aesthetic she pioneered has transcended its technological origins to become something deeply emotional and universally understood, which is the key to these keys. Some may say that this is just nostalgia speaking, but it goes way beyond being a GenXer reminiscing about the golden years of computing and the Pirates of Silicon Valley. And it goes beyond the ‘faux nostalgia’ of the generations that grew up on touchscreens too. I suspect they crave these essential pixelated representations of reality, plastering their Tik Toks and playing retro games, not because they are artifacts of the past but because there is an intrinsic appeal in Kare’s work. Because the simplicity of things, the abstraction process, makes all of us put more of ourselves into those graphics. And that’s why I believe pixel art transcends generations and is universal. [Photo: Asprey Studio] The beauty of simple forms There’s science to back this up. Shaped by millions of years of life evolution, our brains love to fill in the blanks. And, in that process, we project our emotions into these visual objects, something that is extremely satisfying at a subconscious level. It’s like the original Lego minifig, where there was only one smile and two eyes. It didn’t matter it was smiling: I remember putting my emotions in those ‘blank’ faces. A minigif could be happy or it could be sad. It could be angry or in love because of the simplicity of it. It makes us put our brain and soul into it. It creates a connection. At this point in our conversation, Kate reminded me of American cartoonist Scott McCloud’s Understanding Comics. “He has a couple illustrations where he showed a few drawings, like a very detailed pen sketch of a person, and then less and less detail, getting down to just a circle with a slight smile and two eyes,” she says. McCloud’s said that, the less detail, the more universal and the more anybody can look at that and feel as if it represents them. “I always used to think that the pencil icon can look to anybody like a writing implement. If you draw a chrome pen with highlight and shininess, it becomes so specific that it’s not the writing implement you imagine”, she says. “Even though most people don’t work in 72 DPI anymore or monochrome, I hope in some of these escape keys there’s that beauty,” Kare says. Indeed, that’s exactly the beauty of all her work. A beauty that is endearing and, well, cute. “I’ve been accused of being someone who likes things that are cute,” she says. “And yes, I really do think that a tablespoon of cute is good.” But cute may be interpreted as something done on purpose, frivolous and superficial. There’s nothing superficial about her approach to synthesis, however. The cute factor is a side effect of that process and the process of our brain projecting our ideas and feelings into simple forms, which makes them instantly endearing and memorable. The objects in Esc Keys are a convergence of art, technology, and fine craftsmanship but, more importantly, they demonstrate in a physical and most definitive way how Kare’s visual language, born in the constraints of early computer displays, has evolved into something timeless. These aren’t just escape keys. They are escape pods into humanity’s core, in a time where so many people feel divorced from it. 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Let's be reel real: no matter how well-thought-out your Instagram strategy is, you can never predict exactly how it’s going to perform. Your followers (and potential followers) are human, after all, and there is so much nuance in the way folks behave online. This is why I often advise aspiring Instagram creators and social media marketers to experiment. Try new things. Take risks. Don’t ignore those wild ideas. And, while this might not feel like much of a hurdle on platforms like TikTok, it’s a little easier said than done as an Instagrammer. The platform is a lot more focused on a curated, aesthetic feed than others. It’s also a place where followers are hard-won. Taking risks and trying new things might result in some unfollows, which is scary. How do you get around that? Well, Instagram has heard our collective anxiety and rolled out a pretty neat solution: Trial Reels. After playing around with this new feature for a few weeks my verdict is that they are really powerful — and super underrated. In this article, I’ll explain exactly how to use Instagram Trial Reels (I promise, it’s so much easier than you think), why you should if you’re looking to grow your following on Instagram, and give you some ideas for your own tests. What are Instagram Trial Reels?Think of trial reels as your content testing ground. The feature offers you a way to post a reel with a select group of non-followers, to see how they react to it. The reel won’t appear in your follower’s feeds, or on your Instagram profile. Instagram head Adam Mosseri has been talking about the trial reel loads in his own content and with good reason. "A great way to experiment is to use trial reels, which allow you to post a reel just to accounts that do not follow you,” he said in a video on reels tips. “And then you can decide if it does well if you want to upgrade it to your followers and to your profile.” He added in another video about posting frequency: “[Trial Reels] allow you to bypass the entire connected ranking system and just go straight to the unconnected recommendations, so you don't risk bothering people who followed you with too much content.” Connected ranking system = the algorithm that serves your content to your followers. Unconnected recommendations = the algorithms that serve your content to non-followers in the reels and explore feeds. It's kind of like having a focus group for your Instagram Reels — you get real-world feedback from Instagram users who don't follow you (yet). The best part: Your current followers won't see these experimental reels — unless you want them to. No more worrying about flooding their feeds or straying too far from what they expect from you. How do Instagram Trial Reels work?Trail reels are super straightforward, particularly if you regularly share Instagram Reels. Here’s how to create a trial reel: Create your reel as usualBefore hitting share, toggle on the 'Trial' optionShare and wait for the results After 24 hours, you'll get insights into how your trial reel is performing. Since the reel won’t be visible on your profile, you’ll need to head over to your profile > reels tab, and then tap on the ‘Drafts and trial reels’ card. From there, tap on the trial review and then ‘View reel insights.’ This will give you access to a dashboard that is very similar to the insights for regular reels. You’ll have metrics on: ViewsLikesCommentsSharesSavesAccounts reachedReplaysWatch timeAverage watch timeIf it's hitting all the right notes, you can share it with your followers from here, too. You can also set up automatic sharing. If Instagram sees your trial reel performing well within the first 72 hours, it can automatically share it with your followers. Two important things to keep in mind about Instagram Trial Reels: You'll need a professional account — that means switching to either a Creator or a Business Account — to access Trial Reels. Here’s everything you need to know about Instagram account types and how to switch.While your followers won't see trials in their main, reels or explore feed, they might spot them if someone shares them in DMs or an Instagram Story, or on pages featuring reels with the same audio/location/filter.⚡With Buffer’s notification posting, you can schedule your trial reels for specific times. Get everything ready to go in Buffer, get a notification when it’s time to publish, toggle Trial reel on, and you’re good to go! Try it for free →Why Instagram Trial Reels are worth tryingInstagram Trial Reels offer you a way to test all sorts of things — hooks, music, editing style, subject matter, frequency, you name it. And, since they’re only shown to non-followers, they can be an important tool in helping you figure out what is actually going to grow your account. The benefits of trial reels:Test new content ideas without risking your current followingGet feedback from fresh eyesExperiment with different niches or formatsAnswer very specific questions about your content (What song is the best for this reel? Should I include text or voiceovers? What time should I post?)Eliminate worry about posting too much for your current followers3 tips for using Instagram Trial ReelsAs I touched on above, I’ve been playing around with Instagram Trial Reels for a few weeks, and the experimentation has helped me make some informed decisions about my content plan moving forward. 1. Have a clear question you want an answer toThis is huge — I wouldn’t advise just sharing every reel as a trial reel first without really understanding what you’re testing. I made that mistake with my first trial reel — it was just a video that I had planned and edited in my usual style. I created the trial without really knowing what I wanted to experiment with. The content performed as expected, with a similar amount of reach and engagement to my regular reels, and — surprise, surprise — I didn’t learn anything. (With this in mind, I can see why some commenters on Adam Mosseri’s posts about trial reels label them as “pointless.”) To get value from trial reels, you need to get crystal clear on what you want to know. The most valuable test I ran in my experiment was the impact of using a voice-over vs. having an ASMR-style video with text overlays instead. (I know, it sounds super in the weeds, but bear with me here.) I often create vlog-style day-in-the-life videos. I love the ASMR sounds I capture in the background of my clips (and my preference would be to leave them as they are). But I had a sense that they weren’t interesting enough without the storytelling I could provide in a voiceover. I also thought it might be fun to experiment with the impact of trending audio. So I put this theory to the test, creating three versions of exactly the same video. They were identical down to the last hashtag, apart from the audio: Reel with a voiceoverReel ASMR background soundsReel with trending audioThe results were interesting! I had expected the voiceover to win by a landslide, but it didn’t. The clip featuring trending audio (#3) racked up the most views — 24% more views than the voiceover and 33% more than the ASMR (sob). However, it tied for average watch time with the voiceover, so my next test is to try a trending audio + voiceover combo. 2. Eliminate the variablesI know, I know. This advice is table stakes for any kind of experimentation (see, I was listening in 7th-grade science, Mr. Strydom!). But I thought this worth noting because there are so many little details you might forget to include if you’re testing similar versions of the same reel. For example, I forgot to include a location tag in one version of my A/B tests, which may have skewed the results. When I realized this, I had to delete the reel and run the test all over again. Some small details you might forget in your tests are: Caption (unless you’re testing the caption itself, make sure yours is identical)LocationHashtagsPolls and prompts3. Manage your expectations on resultsWhen Instagram announced the trial reels feature in a video on the @creators account, one comment stood out to me: “I tried once and it gave me like 75 views and 5 likes…” The commenter was frustrated — clearly, it’s not the kind of performance they were used to. The thing is, though, trial reel aren’t meant to be compared with regular reels. They should be compared with other trial reels. “Because it’s not going to your followers, you can’t compare it to a normal reel,” Mosseri said in a helpful clip about rials. It’s going to get less reach, almost always.” “So what you need to do is compare trial reels to other trails. Look at sends, look at likes, look at watch time. That will give you a sense, get you calibrated on how good that trial reel.” For example, my regular reels usually get between 1,500 and 5,000 views on Instagram. All my trial reels topped out at about 180 views (which, I’ll be honest is pretty horrifying when you’re used to a bit higher!). Still, there were clear patterns in how the reels performed compared to the others, particularly if you’re comparing different versions of the same reel. Also, as Mosseri pointed out, the obvious metrics like views and likes aren’t always the best measures of success. Average watch time is one that can be particularly interesting, especially if you’re testing things like hooks or editing style. Another note on managing expectations — do give your trial reels at least 24 hours, preferably more, to percolate. Even in Instagram’s tool tips, they stress this: “We’re finding non-followers who we think will be interested in your new content, so it might take more time to get views, likes, and shares than your other reels.” You really want to give your content a fair shot before you hit ‘Share to everyone’ or delete. So, if you’re testing sponsored or brand content with a hard deadline, bear this in mind. 10 Instagram Trial Reel ideasNot sure where to start with your Instagram Trial Reels? Here are some handy experiments you might want to consider running: What is the best time of day for me to post to reach new followers? Test the same reel shared at various times across different days (I’d suggest sharing them on different days, since there might be an overlap in the folks who see your reels, given trial reels need around 24 hours to find non-followers).What kind of hook will work best? Test the same video with different intros. I’d suggest testing options that you can categorize and replicate. For example, if you’re sharing a round-up of your favorite AI tools you could try:Getting straight to the point: “These are my top 5 AI tools.”Inspiring intrigue: “These AI tools are so good, they should be illegal.”Sharing value upfront: “These AI tools will save you hours every single day.”What visual hooks have an impact? This is one I have planned! If you’re talking to the camera, you could experiment with saying the same intro with different props or in different settings (the creator favorite of chatting while stirring iced coffee is a great example of a visual hook.)Does trending audio really matter for my niche? Create identical reels with different audio tracks — one with a sound currently on the trending audio list, and another with a non-trending audio you like.Which caption style works best? Test the same reel with different caption approaches: a story-style caption, a quick bullet-point list, or a question-based caption that encourages comments.What's the sweet spot for reel length? Take a longer piece of content and create different cuts — perhaps 15, 30, and 60 seconds — to find the ideal duration for your content type.Do on-screen captions impact retention? Test identical reels with different text approaches: no captions, minimal key phrases, or full subtitles.Which call-to-action style works best? Experiment with different CTAs at the end of your reel: direct ("Follow for more!"), value-based ("Save this for your next project"), or question-based ("What would you add to this list?").What editing style catches attention? Test the same content with different editing approaches: quick, snappy transitions versus smooth flowing cuts, or minimal editing versus heavily stylized effects.Does showing your face impact reach? If you typically do voiceovers, try testing the same content with and without face-to-camera segments to see what impact it has.P.S. If you use any of these ideas (or devise your own genius tests) I’d love to know what the results were! Pop a comment below, or find us @buffer across social platforms. Happy testing! View the full article
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You may have heard about the “Feb 28 Economic Blackout,” a movement that’s gathered momentum on social media in recent weeks. If you’re wondering about what it is: The so-called economic blackout is a nationwide boycott set to take place on Friday, asking all Americans not to buy anything for 24 hours to combat skyrocketing prices across the nation and corporate greed. The protests are aimed at rising prices of just about everything, from housing and gas to food (best illustrated by the staggering cost of eggs, which now average $5.57 a dozen in the Midwest and $8.85 in California, according to commodities data from Expana). The soaring prices are the result of a combination of inflation, overall higher living costs, and our sluggish economy. Like with the recent Reddit-born “Not My President’s Day” protests against the Trump administration, the internet and social media are playing a major role in getting people to mobilize. In this case, the protests reflect the sentiment of many social media users who are frustrated that major corporations are making huge profits while slashing DEI efforts, as many Americans are increasingly struggling just to get by. That sentiment was furthered by a recent study that found “greedflation” caused more than half of last year’s inflation surge as corporate profits remain at all-time highs, according to Fortune. “Send a message to giant companies ripping us off,” posted one Bluesky user. “Don’t shop online, in big box stores. . . . Just one day will send a powerful message. Think they’ll miss our DEI dollars? Don’t spend. Then, let them know why.” Here’s what to know about the blackout. Who is behind the economic blackout? The boycott is being sponsored by grassroots organization The People’s Union USA. According to the organization, it’s aimed at restoring “fairness, economic justice and real systemic change” through “government accountability and corporate reform,” and is not affiliated with any particular political party. “For our entire lives, they have told us we have no choice . . . that we have to accept these insane prices, the corporate greed, the billionaire tax breaks, all while we struggle to just to get by,” founder John Schwarz, who is reportedly a 57-year-old dad originally from Queens, New York, wrote in an Instagram post. “February 28, the 24-hour economic blackout: no Amazon, no Walmart, no fast food, no gas, not a single unnecessary dollar spent . . . for one day, we are going to finally turn the tables.” When does the economic blackout begin? The boycott starts Thursday, February 27 at midnight, and runs through Friday, February 28 at midnight. What retail is included in the blackout? The People’s Union USA website recommends people “do not shop online, or in-store, No Amazon, No Walmart, No Best Buy.” It’s also asking people not to spend money on fast food, gas, or major retailers, or to use credit or debit cards for non-essential spending. For essential purchases like food, medicine, or emergency supplies, the organization’s website suggests buying it at a small local business rather than a major chain store. View the full article
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Lore isn’t just for games like The Elder Scrolls or films like The Lord of the Rings—online, it has evolved into something entirely new. The Old English word made the shortlist for Oxford University Presss’ 2024 Word of the Year (though it ultimately lost to brain rot). Oxford defines lore as “a body of (supposed) facts, background information, and anecdotes relating to someone or something, regarded as knowledge or required for full understanding or informed discussion of the subject in question.” Historically, the term has been tied to teaching and knowledge-sharing, with roots stretching back nearly a thousand years. Today, however, lore has evolved into internet slang for the dramatic—and sometimes traumatic—details that define a person’s identity. “When your mum casually drops lore like it’s nothing serious but it’s genuinely some of the most insane stuff you’ve ever heard,” reads one post on TikTok. “Me the second I get to college when i get to lore drop my whole life to my new roommate,” reads another. For some reason, the Account Planning Group of Canada offers a handy breakdown of the concept on TikTok. In the video, a Gen Z creator explains three key uses of lore: having lore (possessing a mysterious or intriguing backstory), dropping lore (revealing a previously unknown life event), and dad lore—the joke that fathers will casually reveal insane anecdotes from their past, leaving their children struck by how little they truly know about them. Social media thrives on oversharing, and TikTok has made personal storytelling more common than ever. Influencers seamlessly incorporate lore drops into “get ready with me” videos, using their makeup routines as a backdrop for revealing deeply personal stories. A 2022 survey found that one in three Gen Z young adults has shared their mental health struggles on social media. When a potential TikTok ban loomed in late January, creators rushed to disclose their most closely held lore—fearing they might never get another chance. “It’s a word of the heart and not the head,” Peter Sokolowski, Merriam-Webster’s editor at large, told The Wall Street Journal’s Ashley Wong. “Lore conveys emotion somehow, in that organic way, and that’s just a beautiful kind of repossession of this word.” But, as one TikTok user pointed out, the trend has a darker side: “When you realize the lore you dropped actually happened and isn’t a funny little treat to share with the group & it has altered your personality and perspective forever and you won’t ever be the same.” View the full article
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Hanna Hickman worked as an attorney in the private sector for 15 years before making a deliberate pivot. Even though it meant taking a pay cut, she wanted to work for the Consumer Financial Protection Bureau (CFPB) and help fight banks and other companies that were taking advantage of consumers. Her colleagues, from other lawyers to young software engineers who could have easily taken Big Tech jobs, had the same motivations. They’re “professionals who could be making and were making quite a bit more money in the private sector,” Hickman says. “But they chose to take their time and talent and bring it to the bureau and fight for consumers.” And now, nearly 200 of those CFPB employees have had their jobs terminated, Hickman included. The remaining employees have been placed on indefinite administrative leave. Since CFPB opened in 2011, the agency says its provided consumers with more than $21 billion in relief, from refunds to canceled debt. It capped credit-card late fees and bank-overdraft fees. It banned medical debt from credit reports. The agency’s budget is a tiny 100th of 1% of total federal spending. Nonetheless, earlier this month, more than 10% of its workforce were fired by the Trump administration while Elon Musk’s so-called Department of Government Efficiency (DOGE) rifled through the agency’s data. (It’s worth noting that Musk is trying to start a financial product that would likely be regulated by CFPB.) Congress created the agency after the mortgage crisis of 2008. One of the causes of the financial meltdown was the fact that no agency was focused on regulating consumer financial products and services, including mortgages; fraudulent marketing of mortgages helped lead to the collapse. “Different banking regulators had all these different pieces of authority, but it wasn’t centralized in one place,” says Hickman, who served as senior litigation counsel for CFPB’s enforcement division. “A big part of what contributed to the financial crisis is that the people who were regulating the soundness of banks didn’t have eyes on the consumer-facing conduct.” By pulling enforcement into one agency, Congress wanted to help prevent another financial crisis—and better protect consumers in general. The agency has done a wide range of work. In a case that wrapped up at the end of last year, for example, the agency started sending $1.8 billion in refund checks to more than four million consumers who had been harmed by “credit repair” companies that charged them hundreds of dollars but didn’t actually help repair their credit. In another case, the agency fined Citi for intentionally discriminating against Armenian Americans. CFPB also required TransUnion to pay consumers who were misled when they tried to freeze their credit and it didn’t work. When CFPB workers were fired on February 11 and 13, 38 cases were underway against financial companies that broke the law. With the remaining staff ordered to stop all work by Russell Vought, the Trump-appointed acting director (and a Project 2025 architect), “those companies can just keep doing what they were doing,” Hickman says. Lawsuits are underway now to try to bring back fired staff and restart work. A union for federal workers is suing over the terminations, which shouldn’t be legally permissible without cause. Hickman had been in her position for less than two years, meaning she was a “probationary” employee and had fewer job protections, but still should only have been fired for performance under a specific procedure that didn’t happen. First, every probationary employee was fired; two days later, long-term employees were also fired. Another lawsuit is trying to stop the dismantling of CFPB itself. Because the agency was created by Congress, the president doesn’t have the authority to shut it down. What’s happening now to CFPB—and many other federal agencies—is unprecedented. “We are out at the edges of constitutional law right now,” says Hickman. A temporary restraining order is in place that’s supposed to stop further destruction of federal agencies, with a hearing set for March 3. But the Trump administration seems to be ignoring it. “What’s particularly shocking is that in the meantime, they seem to be just proceeding right along,” she says. “They have canceled the lease on the building. They are prying the signage off the walls. They are proceeding with the dismantling of the agency.” The lawsuits over the firings will take time, but the lawyers have no intentions of giving up. “Elon Musk and the president picked the wrong bunch of lawyers to mess with,” Hickman said in an interview with ABC News. “Consumer watchdogs are a talented and tough group of people,” she told Fast Company, “and we know just how few options consumers have to get help when banks and large companies break the law. This is why you’re seeing not just CFPB workers but also our union, other legal-services organizations, and state AGs stepping up to fight for CFPB. We know firsthand how important it is, how much everyday people will suffer, and how the markets will break down if the CFPB isn’t there to do its work.” View the full article
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As cities continue to expand and infrastructure projects grow more ambitious, the construction sector is facing a crippling problem: There aren’t enough workers. The U.S. alone will need to attract around half a million construction workers in 2025 to meet anticipated demand for construction services, according to the trade association Associated Builders and Contractors. In fact, the construction industry in the United States has faced a significant shortage since the Great Recession of 2008 when it lost 30% of its workforce. In response, several states have launched apprenticeships and beefed up community college programs to attract people to skilled trade occupations. Others have been busy building another kind of workforce: construction robots. Over the past decade, dozens of construction robots have cropped up on the market. Hilti Jaibot can drill on ceilings. Hadrian X can lay bricks. Okibo can plaster and paint walls. These construction robots weren’t developed to replace humans—rather to perform tasks that are considered dangerous or repetitive. [Photo: Istituto Italiano di Tecnologia/© IIT]The hurdle to broader adoption so far has been that many of these robots can only perform a limited number of very specific tasks. But that could soon change: Researchers at the Italian Institute of Technology have designed what they claim to be the world’s most modular construction robot, referring to the customizability of its component parts. Dubbed “Concert,” it can perform a wide array of tasks, including drilling, spraying insulation, sanding, and transporting 400-pound payloads. [Photo: Istituto Italiano di Tecnologia/© IIT]Named for its ability to be “composed” or assembled for different scenarios, Concert consists of a mobile base and a modular arm that looks a bit like a Mars rover. The base is equipped with wheels that can be changed to fit the terrain, while the robotic arm can be outfitted with various tools depending on the task to be performed. Researchers tested Concert in Poland, and hope it will be available to the market within the next two to three years. [Photo: Istituto Italiano di Tecnologia/© IIT]Why it’s so hard to build a construction robotWhen it comes to automation, the construction industry lags behind others. In fact, construction robots specifically only begun to crop up over the past 10 years or so, according to Nikolaos Tsagarakis, a tenured senior scientist and coordinator of the Concert project who has studied robotics for 30 years. One of the biggest challenges is that construction sites are complex, unpredictable, and decentralized. Unlike, say, a manufacturing facility, where operations tend to be fixed, construction sites can vary wildly from one to the next. “This makes it much more challenging for the robot,” says Tsagarakis, noting that for a robot to be useful and efficient at a construction site, it must be able to adapt and have some degree of autonomy. Another challenge is the array of tasks that are performed at a construction site. When companies develop a robot specifically for one task, they provide efficient and safer alternatives for humans, but these alternatives are not sustainable for construction companies in the long run. “The largest construction companies in the world need systems that are multipurpose,” says Tsagarakis. [Photo: Istituto Italiano di Tecnologia/© IIT]How researchers design a robot that worksTo understand what construction companies really need, the researchers developed Concert in collaboration with Budimex, one of the largest construction companies in Poland. The team also worked with research partners in Austria and Germany. Thanks to a $3 million grant from the EU, the team spent three years developing the robot in a lab. Then, they tested it at a hospital construction site in Krakow, Poland. They performed one test in the winter and one in the summer, with both tests lasting 10 days each. During these field tests, the team validated four use cases: drilling on walls and ceilings of up to 3.5 meters high; spraying insulation (which is highly toxic to humans and must be performed while clad in protective suits); wall sanding (which is a very repetitive job); and assisting people when transporting heavy materials. To operate autonomously, the team equipped Concert with a series of sensors like laser scanners, 3D cameras, and ultrasonic sensors. These allow the robot to perceive its surroundings, avoid obstacles, and interact with humans. It can also respond to basic voice commands like “lift” or “follow me” though its reaction time remains slow for now. In the tests, the robot was able to move from the construction site’s parking lot to an assigned location on the site completely on its own, where it drilled a hole with an accuracy of 1mm. The team faced a number of challenges during the testing phase of the construction robots, which they have since been working on addressing. Critically, Concert struggled to perform in extreme temperatures (both too cold and too hot). They also had to adjust the user interface they had developed so workers with no technical background could use it more easily. Tsagarakis maintains that these challenges are part of the process and that the robot will be optimized and reliable when it eventually hits the market. (The EU funding has ended, and the team is now busy raising funds and spin off into a startup.) [Photo: Istituto Italiano di Tecnologia/© IIT]Why construction robots might be coworkers, not co-optersTsagarakis acknowledges that there’s a fear that robots replace the need for humans and therefore cut jobs, but he believes that humans will remain crucial to the industry. Much like the steam engine, electricity, and even AI, he says that construction robots will simply eliminate some jobs and create others. By bringing robots into the equation, companies could help convince the next generation of workers that construction isn’t as tedious or dangerous as it once was. Whether that’s enough to rebuild the workforce remains to be seen, but if robots like Concert succeed, the future of construction might not be about choosing between humans and machines—but about finding new ways for them to build together. View the full article
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If your company is losing Gen Z talent, chances are, the problem isn’t them—it’s you. The phrase “quiet quitting” has become a catch-all for blaming Gen Z workers for workplace disengagement. Older generations stereotype them as unmotivated, unwilling to go the extra mile, and too demanding. But here’s the reality: Gen Z isn’t disengaged—they’re just done tolerating bad leadership. My research, including surveys, interviews, and case studies across industries, shows that what many have labelled “quitting” is actually a rational response to workplaces that lack fairness, structure, and alignment with employee values. Instead of writing off an entire generation, leaders should be asking: What are we doing wrong? The real problem: Leadership that hasn’t kept up Gen Z grew up amid economic uncertainty, social justice movements, and an increasing focus on mental health. They don’t just want jobs; they want workplaces that prioritize psychological safety, transparency, and fairness. And yet, many companies still cling to outdated management styles—rigid hierarchies, inconsistent expectations, and vague career paths. If leadership is unclear, unresponsive, or inequitable, Gen Z isn’t going to stick around and suffer in silence. That’s not “quitting”—that’s self-respect. Why traditional leadership fails Gen Z Leadership models that worked for previous generations often fall flat today. Take transformational leadership—which focuses on vision and motivation. It sounds great, but often lacks the psychological safety Gen Z craves. Servant leadership, which emphasizes employee well-being, is a step in the right direction but can also fail if it lacks structure and clarity. Gen Z doesn’t just want a charismatic leader who inspires them; they want fairness, clear expectations, and leaders who actually listen. When those elements are missing, disengagement is inevitable. This is where the model I developed, Engaged Empathy Leadership Model (EELM), offers a solution. A better leadership model: kindness, fairness, structure Through my research, I developed the EELM—a leadership framework designed to retain and engage Gen Z talent by focusing on three essential elements: Kindness: Leaders who genuinely care and empathize build trust and psychological safety. Employees are more engaged when they feel valued as individuals, not just as workers. Fairness: Gen Z expects equitable treatment in promotions, pay, and opportunities. If they sense any sort of favoritism or lack of transparency, they disengage. Structure: Gen Z demands clarity in expectations, consistent feedback, and transparent decision-making eliminate the ambiguity that leads to frustration. Remember, structure isn’t about rigidity—it’s about alignment. Real-world success: Companies doing it right Forward-thinking companies are already proving that when leadership evolves, Gen Z thrives. I’ve seen it work in several instances. One tutoring company increased retention by replacing traditional performance reviews with casual one-on-one check-ins—sometimes over coffee or even during a round of golf. Employees didn’t stay because they had to, they stayed because they felt heard. Then there’s the production company in the manufacturing and retail space that shifted bonus structures from individual seniority-based rewards to team-based outcomes. This resulted in less resentment, better collaboration, and a more engaged workforce. The last example I’ll mention is a restaurant that implemented structured weekly feedback sessions. This provided a format for open conversations where employees could ask questions, voice concerns, and get clear guidance. These town halls weren’t just for top-down critique; they allowed employees to critique leadership in a respectful way and engage in honest discussions. The result? A dramatic boost in engagement and retention. Debunking the ‘bad attitude’ myth One of the most persistent myths about Gen Z is that they have “bad attitudes.” In reality, they simply communicate differently and expect clarity. Workplace conflicts often stem from misaligned expectations—like a Gen Z employee thinking a text message is fine for calling in sick, while an older manager expects a phone call. And let’s be clear: no generation is inherently more or less hardworking. Employees—of any age—go the extra mile when they trust leadership and see a future for themselves in an organization. The end of the ‘quiet quitting’ myth Gen Z isn’t quietly quitting—they’re actively deciding where to invest their energy. If leaders fail to evolve, disengagement isn’t a mystery, it’s a predictable outcome. But for companies that embrace kindness, fairness, and structure, Gen Z won’t just stay—they’ll excel. The question isn’t whether Gen Z is willing to work hard. The real question is: Are leaders willing to evolve? View the full article
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When Connor Hovey began talking to his co-workers at Trader Joe’s in Louisville about forming a union, he knew it wouldn’t be easy. What he didn’t expect was that the campaign would transform from a marathon into a race without a finish line. Two years after Hovey and his co-workers won a union election in Louisville, their fight for union representation remains in limbo. The grocery chain with a progressive reputation filed six objections with the National Labor Relations Board after workers voted 48 to 36 to join Trader Joe’s United, an independent union. Every objection was tossed twice—first by an NLRB hearing officer and later by a regional director. But last month, the workers’ path to certification stalled again when President Donald Trump abruptly fired Gwynne Wilcox, a Biden appointee, leaving the board unable to rule on the company’s final appeal. The board’s paralysis has prevented thousands of workers like Hovey from seeking redress from an agency whose very mission is to enforce worker rights, while providing employers with new opportunities to stall disputes. At the same time, the lack of a functioning arbiter of labor relations has left workers and their advocates wondering if the time has come to employ more confrontational tactics in labor disputes. “It became clear the NLRB was already underfunded, understaffed, and overworked,” said Hovey. “Now [with the freeze] we may not have a decision on our election for several more years.” Catherine Creighton is a former National Labor Relations Board attorney now at Cornell University’s School of Industrial and Labor Relations. Without a functioning board, she said, “You can organize, but if the employer doesn’t agree to recognize the union or bargain, there’s nothing you can do about it. For workers, there’s nowhere you can go.” Trump’s firing of Wilcox, whose term was not due to expire until 2028, represented an extraordinary assertion of executive power over an independent agency; on the same day, Trump fired two commissioners on the Equal Employment Opportunity Commission, leaving that agency, too, without a working quorum. (Wilcox has since filed a lawsuit contesting her firing, arguing that it violated some of the very labor laws she previously enforced.) The freeze at the National Labor Relations Board comes while attorneys for Elon Musk’s SpaceX and Jeff Bezos’ Amazon, which are both facing labor complaints, argue in federal court that the NLRB is unconstitutional, in part because it impedes executive power. Attorneys for Trader Joe’s have also asserted, in NLRB proceedings, the unconstitutionality of the NLRB. Spokespersons for the National Labor Relations Board did not respond to queries about the number of cases currently frozen at the board, though last year the board issued 372 decisions. Amazon has at least eight cases pending at the board, including an appeal of a judge’s decision ordering a new election at a 6,100-employee warehouse in Bessemer, Alabama, due to numerous labor law violations the company committed during a 2022 campaign. In January, the NLRB reported that the board was hearing 62 separate cases in which administrative law judges had determined Starbucks had broken labor laws. Along with contesting the Louisville election, Trader Joe’s is appealing a judge’s finding that the company threatened workers and froze wages at two unionized stores. The lack of a functioning board will exacerbate the backlog of cases at the NLRB, said Caren Sencer, a labor lawyer with Weinberg, Roger & Rosenfeld who represents multiple unions whose cases are now stalled at the National Labor Relations Board. “It already felt indefinite,” she said about the slow pace of NLRB proceedings. “Now it actually is.” The current NLRB paralysis affects cases that have reached the board, not those at lower levels. But it does provide new motivation for employers to appeal lower-level cases, since they know that without a quorum the case will eventually stall out. The lack of a quorum can also open up new avenues for objections. This happened recently in Philadelphia, where, for the first time, Whole Foods workers voted to unionize on Jan. 27, the same day Trump fired Wilcox. Attorneys for Whole Foods, which is owned by Amazon, filed objections to the results, asserting among their complaints that the election wasn’t viable without a quorum at the board. For Creighton, of Cornell University, the lack of a quorum renews an age-old debate among labor: Is it worth trying to organize within the slow-moving NLRB? “Why go into enemy territory?” she asked. “It was the only game in town, but now it’s nothing.” She said that workers and unions, faced with a nonfunctioning or hostile board, may increasingly choose tactics like strikes to get what they want. In her departing statement, former National Labor Relations Board General Counsel Jennifer Abruzzo, a staunchly pro-labor figure, hinted as much, writing that if the agency doesn’t protect workers’ rights, she expects workers “will take matters into their own hands.” Hovey, the Trader Joe’s worker in Louisville, has come to a similar conclusion after several years of union organizing. “It’s important to recognize that direct action is the only way to receive the benefits you’re looking for. You can’t depend on a government agency.” — Gabriel Thompson, Capital and Main This piece was originally published by Capital & Main, which reports from California on economic, political, and social issues. View the full article
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As the Los Angeles area stares down the long recovery process from recent wildfires that burned thousands of homes, one architecture firm is trying to help by giving away one of its residential designs. New York-based Bonetti/Kozerski Architecture is donating all the architectural plans, sections, and 3D models of a fire-resistant home, potentially saving homeowners tens of thousands of dollars in design fees. “We were archiving unbuilt projects around the time of the Los Angeles fires, and we came across this idea that we had for a house on a coastal area,” says Enrico Bonetti, the firm’s cofounder. “We loved the floor plans and then we realized that the design, the typology, and the materials would work very well in a fire-prone area.” [Image: Bonetti Kozerski Architecture] Bonetti/Kozerski Architecture is known for its high-end work, including the headquarters of Pace Gallery in New York, the interiors of actress Angelina Jolie’s fashion house Atelier Jolie, as well as several yachts and private homes. Rather than let this home’s unbuilt design languish in its archive, the firm decided they’d offer it up for anyone to use, for free. “We felt that we could make a small contribution to the people who lost their homes by donating this project to them,” Bonetti says. [Image: Bonetti Kozerski Architecture] The free house plan is a simple but modern design, covering 3,700 square feet, with a rectangular floorplan that’s mostly open on the ground floor, with three bedrooms on the second floor. Large windows along the length of the house stretch from the floor to near the roofline, and wide picture windows punctuate one end. The design features several fire-resistant design elements, including metal cladding, masonry walls, and an eave-less roof that eliminates one of the common places falling embers can spread wildfires. This pro bono design is one of many efforts, large and small, being made by the architecture and design community to assist in L.A.’s rebuilding. Airbnb cofounder Joe Gebbia recently announced that his prefabricated housing startup Samara would be donating $15 million worth of homes to fire victims. Ad hoc groups of designers in L.A. are also pooling resources and sharing expertise to accelerate the rebuilding process. [Image: Bonetti Kozerski Architecture] Granted, free plans for a house are not a house, and the cost to build will be high, particularly in the fire-damaged L.A. region. But when architectural plans can account for 10% of a home’s cost or more, Bonetti/Kozerski Architecture’s donation represents tens of thousands if not hundreds of thousands of dollars a potential client doesn’t have to spend. Interested homeowners in the fire-affected area will be able to download the free house plans from the architects’ website. They would then need to find their own general contractor to take the next steps. The architects say the project is ready to build, but can also be tweaked to fit the needs of different sites or the spatial demands of the end users who might want less than 3,700 square feet—or perhaps much more. “This plan could be adaptable but it’s a very space efficient starting point,” Bonetti says. View the full article
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Ben Sweeny, the salesman-turned-comedian behind that online persona Corporate Sween, says that bosses should waterboard their employees. “Some companies drown their employees with boring surveys and useless questionnaires,” he proclaims in a satirical video posted to LinkedIn a few months ago. “I drown my employees with two to three gallons of water, an incline table, and a hand towel.” Though the clip may seem racy for LinkedIn, a social network that’s earned a reputation as a reliable if buttoned-up venue for job networking, it has to date earned over 5,000 views and has reached over 7,000 unique members. And for Sweeny, its success is no surprise: Why shouldn’t job hunters appreciate a little slice of comedy? “There’s no reason for comedians not to post on LinkedIn,” Sweeny tells Fast Company. “Comedians want to perform on every stage they can, and LinkedIn is another stage.” Sweeny is not alone in that sentiment: Online and stand-up comics have begun to flock to LinkedIn to expand their reach. (In fact, Sweeny says he’s noticed his LinkedIn usage “growing substantially” among his comedy peers and says it may reach a point where it becomes “inundating.”) While LinkedIn doesn’t have data on comedy specifically, the platform has seen a general surge in video: The job networking site says video creation is up 36% this year, growing twice as fast as any other post format. “Humor is part of how we connect at work and helps us develop bonds,” says LinkedIn editor-in-chief Dan Roth. “For leaders, humor helps you show that you also make mistakes and don’t take yourself too seriously. So, we think humor has to be a part of LinkedIn.” However, Roth adds that LinkedIn pushes for the humor to focus on developing workplace bonds, rather than just “corporate memes or viral videos.” For many of the online comics, LinkedIn is more than just a new platform; it can also be a powerful networking tool for creators navigating their career. A number of comics tell Fast Company they’ve had brands reach out to them on the platform for collaborations and sponsorships—a large source of income for any full-time content creator. One newcomer in LinkedIn’s expanding comedy scene, Boston-based stand-up comic Joe Fenti, says LinkedIn isn’t just the best platform for workplace based jokes; it’s also inherently the funniest platform because of its “super serious, buttoned-up” default. “LinkedIn is very devoid of fun,” Fenti says. “Everyone puts on this very professional face, and they forget that you can laugh and have fun. People take the platform too seriously when it’s just a bunch of showboating, gloating, and bragging.” After finding success on other social platforms like TikTok and Instagram, Fenti started posting his content onto LinkedIn a little over a month ago. His material often riffs on familiar corporate situations, like a boss hemming and hawing over the color background of a PowerPoint slide deck. He says half his LinkedIn posts “pop off” and the other half don’t really get noticed. Fenti enjoys adding humor to the platform where sometimes all he sees is someone saying they’re “humble and grateful” for a new job or position. “Why can’t we just talk like human beings?” he asks. Both Fenti and Sweeny have long focused on workplace humor, even before joining the work-based social media platform. That’s because their career background is corporate, rather than strictly comedic. Sweeny may have performed improv and stand-up in college, but he worked in sales before turning to comedy full time. Fenti similarly began his postgrad career as a consultant before pivoting to professional humor. These comedians don’t always create material specifically for LinkedIn; rather, the platform fits the humor they already produce. The Venn diagram between videos that Fenti posts on TikTok and LinkedIn is almost a circle, he says. The LinkedIn comic Your Average Finance Bro (and who declined to share his real name) says he sometimes turns his preexisting jokes into text-based posts on LinkedIn. Oftentimes, those posts perform better than his videos. “Different comedians take different approaches to LinkedIn,” says Your Average Finance Bro. “Some people post content that traditionally would not be accepted on LinkedIn. My approach is more creating something you could send your coworker as a joke, and you could message each other and be like: ‘that’s funny.’” Sweeny, for his part, likes to “play the villain” on social media by spoofing corporate bosses. Those characters can evoke big (sometimes shocked) reactions from online audiences. Sweeny says the best audience is those who don’t get the joke. In response to those cartoonishly evil boss videos, Sweeny says that every once in a while a commenter will get really offended. “People on LinkedIn can get really passionate about work,” Sweeny says. “So from my perspective, it’s obvious that I’m kidding. But I have people that comment all upset and tell me I shouldn’t be treating employees that way. And that’s the funniest thing I could ask for.” View the full article
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When it comes to how optimistic we are as a country, the glass is more than half full. According to a recent Marist Institute for Public Opinion poll, 56% of Americans feel optimistic about 2025, while 43% are pessimistic. You may feel like optimism and pessimism is an inborn personality trait, but which side you fall on is actually a choice. While it sounds surprising, Sumit Paul-Choudhury, author of The Bright Side: How Optimists Change the World and How You Can Be One, consciously decided to be an optimist after the death of his first wife. “It was initially black humor,” he explains. “I was saying, ‘Things are really grim right now, but I’ve decided that they’re going to be better, and I’m going to act as though they’re going to be better.’” Unknowingly, Paul-Choudhury started doing things that nurture and direct optimism, and it worked. “It was moving me towards a brighter future than the one I had at the moment,” he says. “I realized I’d always been an optimist. I’d always tended to assume that things would work out well for me, but I thought of it as a personality trait that didn’t really mean anything. I came to the conclusion that optimism is quite powerful in the way that I was responding to my situation.” Why Optimism is Important Humans as well as the animal kingdom are set by default to be optimistic. Paul-Choudhury says there are evolutionary arguments as to why optimism is important. The most compelling is because we don’t always have the information we need. “We need something to prompt us to act,” he says. “Doing nothing from an evolutionary sense is not usually a path to success. You’re more likely to find solutions to your problems or new opportunities if you act.” There are varying levels of optimism, though, and people who are more optimistic are likely to search for ideas that will change the world, says Paul-Choudhury. “They are more likely to persevere in trying to realize those ideas,” he says. “Optimists tend to cope better with setbacks. They tend to be a bit more tenacious in pursuit of whatever the goal is.” Optimists also have social clout. “You’re going to hang out with somebody who tells you that things are good or are going to get better, rather than someone who’s going to say the opposite,” says Paul-Choudhury. “That means that optimists can also accrue considerable social and economic power.” The combination of a readiness for new ideas, the drive to pursue them, and the ability to draw others to your cause adds up to a formula for creating change, says Paul-Choudhury. How to Become More Optimistic Optimism can be learned, says Paul-Choudhury. One step is looking at how you frame failure. An optimist, for example, explains away failure by citing temporary external factors unrelated to their own ability or personality and reasons that are not likely to be repeated. A pessimist, on the other hand, will point to their own aptitude and determine they have failed before they even began. For example, Paul-Choudhury failed his driving test and chalked it up to a technicality and the persnickety personality of the inspector. A friend also failed her test, but she took a pessimistic stance, deciding that she was a bad driver. Another way to cultivate optimism is to practice a best-possible-self exercise, invented by Laura King, a professor of psychology at the University of Missouri. Spend 15 minutes a day writing about the version of you in the future where everything has gone right. Then spend five minutes imagining the future. Paul-Choudhury realized he had inadvertently stumbled upon this approach during his period of mourning. He wrote daily blog posts, describing a better future and attempting to explain what had happened. “They were all informed by the desire to work out who I could be now that such a large part of my life had suddenly been rendered irrelevant,” he says, adding that he continues to use this exercise when he feels he’s at a crossroads and needs a reminder to be optimistic. The downsides of optimism Too much optimism, however, can backfire, and Paul-Choudhury offers some cautions. You can become overconfident about goals that are not achievable, for example. You can become very selective about your use of information. Overconfidence can also skew your judgment, because it’s strongly tied up with the human urge to pay attention to information that suits your worldview. “If things are not going right, you may not notice, because you’re too busy collecting the pieces of information that tell you that they’re going well,” says Paul-Choudhury. And being overly optimistic can prompt you to pick too many goals, because you see opportunity everywhere. “That’s called goal conflict,” says Paul-Choudhury. “You don’t pick one thing to focus on and stick with, or you try to do too many things at once. That usually leads to an inability to manage all or any one of them.” A healthy level of optimism can better your life. Once you’re conscious that you are optimistic, direct it to the things that you want to change. Being able to always find the bright side can be a welcome safe harbor when life brings you a storm. View the full article
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One of the most effective factors in containing the spread of HIV has been the widespread availability of preexposure prophylaxis (PrEP). A PrEP regimen—which has grown to include daily pills or injections every few months—can decrease the chances of HIV infection by up to 99%. To build on those gains, in 2021, the federal government, under the Affordable Care Act, mandated that health insurers fully cover PrEP, as well as clinical visits and the labs required every three months. But an upcoming hearing before the Supreme Court could upend that mandate. The case—brought by six individuals and two companies—is focused on whether mandating coverage of PrEP violates the religious freedom of certain business owners. Braidwood Management, one of the companies, is arguing PrEP coverage “facilitates and encourages homosexual behavior, intravenous drug use, and sexual activity outside of marriage between one man and one woman,” according to the organization’s petition to the Supreme Court. “HIV doesn’t just impact the LGBTQ community,” says Kate Steinle, chief clinical cfficer at Folx Health, a healthcare provider focused on the queer community. “Removing this coverage [would] affect so many people.” There are currently 1.2 million people in the United States with HIV. While HIV infection rates have decreased over 75% since the mid-1980s, in 2022 there were at over 31,000 new cases of HIV infection in the US. About 20% of the new cases are women, 83% of whom were infected during sex with men. Without insurance coverage, generic PrEP could cost up to $60 a month, not including lab-work and clinical visits. At Folx Health, cash prices for an initial visit to get PrEP costs $159, follow-up visits cost $79 each, and labs run $97 a year. “If you have good insurance, the out-of-pocket costs might not prevent you from getting PrEP,” says Edwin Corbin-Gutierrez, a senior program advisor at NASTAD, a nonprofit that represents public health officials focused on HIV and hepatitis. “However, it can be a big burden for some people and the biggest impact will be on lower income people and the most marginalized.” A 2024 study found that a small price increase from $0 to $10 a month for PrEP would double the rate of people who don’t use PrEP. The study also found that the rate of new HIV infections among people who don’t have a PrEP prescription was double or triple the rate of new HIV infections for people who use PrEP. Companies who sell PrEP are now scrambling to come up with a plan that protects public health should coverage fall through. “We’re in wait and see mode,” says Daphne Chen, cofounder of TBD Health, a telehealth company that offers PrEP and sexual health services. “We’re hopeful that the government doesn’t want an HIV epidemic on its hands.” Both TBD Health and Nurx, another telehealth company that prescribes PrEP and treats other health conditions, have said that they’ll work to keep costs as low as possible and to partner with nonprofits to help fund people who won’t be able to pay for PrEP without insurance. Nurx says approximately 15% to 20% of its patients are not using insurance to pay for PrEP. “This comes at a really unfortunate time when we’re making great strides in the fight against HIV,” says Neil Parikh, chief medical officer at Thirty Madison, Nurx’s parent company. “We’ll do whatever we can to make this affordable and connect patients to assistance programs.” However, it’s not always as simple as wanting to make healthcare accessible. Blue Cross Blue Shield filed an amicus brief with the Supreme Court in which it argued that if some insurers drop PrEP and other preventative service coverage, other insurers will feel pressured to follow suit in the interest of keeping costs down and remaining competitive. “Preventative care isn’t just a health policy issue, it’s a business issue,” says Elizabeth Kaplan, director of health care access at the Center for Health Law and Policy Innovation at Harvard Law School. According to a 2021 study, the cost of treating HIV can range from $400,000 to $1 million per person over the course of their life. Kaplan also points out there’s a new treatment for PrEP on the horizon: an injection that can last for six months (some existing injections last for three months at a time). This could further reduce HIV transmission rates for had to reach people facing housing insecurity or addiction issues who may struggle with PrEP in the form of a daily pill, or with the three-month testing requirement. Kaplan adds that a ruling that ends required coverage of PrEP doesn’t have to spell the end of it. “Companies can still choose to cover PrEP without copays,” she says. “We urge them to do so. It’s the right thing to do.” View the full article
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All aspects of the concrete business are thriving in the United States. It’s hard work, and much of it is labor-intensive. But the start-up costs aren’t high and concrete business owners have the potential to earn significant income. Read on for a guide on how to start a concrete business. Why Start a Concrete Business? Yes, the concrete industry in the U.S. has been experiencing steady growth, particularly due to infrastructure projects, residential development, and commercial construction. The demand for sustainable and energy-efficient building materials is also a contributing factor. Concrete Industry Trends Today There are many trends currently impacting the way concrete companies operate: Use of Recycled Materials: Eco-friendliness: With increasing environmental concerns, the concrete industry is now using recycled aggregate, replacing natural sand and gravel. Waste Utilization: Concrete industries have started using waste materials like fly ash, slag, and recycled concrete, reducing landfill waste. Cost-Efficiency: Using recycled materials can also prove to be cost-effective in many scenarios as it reduces dependency on virgin materials. High-Performance Concrete: Durability: High-performance concrete (HPC) is engineered for longevity, providing resistance to harsh weather and significant wear and tear. Strength: HPC often has a greater compressive strength than regular concrete, making it ideal for critical infrastructure like bridges. Self-Healing Properties: Some advanced forms of HPC are even embedded with bacteria that produce limestone, allowing the concrete to “heal” minor cracks. Digitalization in the Concrete Industry: 3D Printing: The industry has started leveraging 3D printing for creating complex concrete structures, reducing labor and material wastage. Digital Twin Technology: Simulates a structure’s behavior over time, helping predict when maintenance or repairs might be necessary. Software Integration: Various project management and structural analysis software have been integrated to enhance productivity and efficiency. Focus on Sustainability and Energy Efficiency: Thermal Efficiency: Concrete’s natural thermal mass can store and release energy, providing a passive cooling and heating effect in structures. Green Building Certifications: With a focus on sustainable construction, concrete is being optimized to meet green building standards like LEED. Carbon Capture: Innovations such as carbon-injected concrete are gaining popularity, as they capture CO2 during the curing process, thereby minimizing the carbon footprint. Like many other industries, the concrete sector is evolving to address the challenges of our modern world. As demands for environmental sustainability and efficiency rise, the industry’s strategies regarding materials, technology, and processes are continuously adapting and innovating. What Does a Concrete Company Do? Residential Jobs often involve pouring foundations, driveways, and sidewalks. Commercial Larger-scale projects, like office buildings, require specialized equipment. Industrial Involves highly durable concrete for factories, warehouses, etc. Decorative/Specialty Focus on aesthetics, including stamped or colored concrete. Service TypeTypical Jobs/FeaturesEquipment/Requirements ResidentialPouring foundations, driveways, sidewalks.Standard concrete mixers, pumps, trowels/finishing tools. CommercialLarger-scale projects like office buildings.Specialized equipment, larger mixers and pumps. IndustrialDurable concrete for factories, warehouses, etc.Reinforced concrete, heavy-duty equipment. Decorative/SpecialtyAesthetic focus; stamped, colored concrete.Specialty mixers, color additives, stamping tools. Key Steps to Start Your Own Concrete Business As is common with all businesses, starting a concrete business involves a number of steps. If you’re interested in learning how to start a business in this growing field, read on for a guide. Market Research in the Construction Industry Before starting a concrete business, you need to do thorough market research. The research should include all types of concrete work being done in your area. After doing the research, you may realize that you can get your best start by providing an underserved niche, such as decorative concrete or specialized concrete applications for unique construction projects. Crafting Your Concrete Business Plan Your business plan should include information about your business structure, such as if you’ve formed the business as a Limited Liability Corporation or LLC (this is common), partnership or corporation. You should also incorporate details about your market research, marketing strategy, and plans for business growth in the upcoming years. Lenders like to, of course, see documentation of all your financials, and they also like to see a business plan. Registering Your Concrete Business and Legal Requirements You’ll need a business license, Employer Identification Number (EIN), and likely a contractor’s license. Compliance with local, state, and federal regulations is mandatory. Researching General Liability Insurance This small business insurance protects against financial loss due to bodily injury, property damage, or other general risks that can occur during business operations. Financing Your Concrete Business After you’ve crafted your business plan, organize all your financial information so you can present it to a lender. You can seek financing from a variety of lenders. Don’t overlook seeking lenders who are approved by the Small Business Administration (SBA). The SBA has various loan programs offered through participating lenders. The SBA loans often have lower interest rates and longer repayments. Necessary Licenses and Certifications Requirements can differ depending on the state, but they typically consist of a business license, a contractor’s license, and possibly specialized certifications for certain types of work. Running a Successful Concrete Business Once you’ve learned how to start a concrete business, you’ll need to focus on providing concrete services for your customers. Here are some tips: Quality Concrete and Customer Satisfaction Your contract with a customer should be clear. It’s an agreement that describes the type of work to be performed and its cost. Don’t neglect to follow up with the customer. Ensure they are satisfied with the work completed. Request feedback to gauge their level of satisfaction, as this information will be essential for your future endeavors. Efficient Operations and Inventory Management One of the most critical parts of running a concrete business is organizing the delivery of the concrete. Big jobs may require numerous deliveries from concrete trucks. As soon as you’ve contracted a job, start taking steps to set up concrete delivery. Of course, the weather can always be a factor to waylay your best plans. But, at least the concrete supplier will know how much concrete you’ll need for the job, allowing the supplier to plan accordingly to line up production and drivers. Safety Standards and Compliance Key concerns include worker safety in relation to heavy equipment, exposure to elements, and the chemical properties of concrete. OSHA guidelines are critical. Marketing Your Concrete Business You should establish a website and a presence on social media. Additionally, consider joining your local Chamber of Commerce, which will allow you to network with other business professionals in the community, particularly contractors. Contractors from different industries can direct their customers to your business. Building Long-Term Client Relationships Once you have good clients, don’t neglect them. Thank them for the business association. Ask for feedback on their level of job satisfaction and ask for suggestions. Essential Tools, Equipment, and Costs to Start a Concrete Business Concrete Mixers: $1,000-$10,000 depending on size and functionality. Concrete Pumps: $20,000-$50,000 for basic models. Trowels/Finishing Tools: A few hundred dollars for a good set. EquipmentCost RangeNotes Concrete Mixers$1,000 - $10,000Price varies depending on size and functionality. Concrete Pumps$20,000 - $50,000For basic models. Higher-end models might cost more. Trowels/Finishing ToolsUp to a few hundred dollarsCost for a good set. Price can vary based on quality and brand. Marketing and Growing Your Concrete Business If you’re wondering, “what is marketing for a concrete business?” here are some tips to help your new venture succeed. Digital Marketing Strategies Your Facebook page and social media connections should be regularly updated with photos and videos showcasing your latest projects, as well as customer reviews. Building Partnerships with Construction Companies This type of partnership can work for both of you. The construction company or contractor provides leads or referrals, and you do the same for them. For instance, after completing a stamped concrete patio for a client, the client shares that his son has purchased a lot in the same development and plans to build a house. You can suggest a construction company that you have confidence in. Customer Retention Strategies Seeking customer feedback is the proven way to retain customers. That’s because positive and negative feedback tells you where you need to improve. You can use customer feedback to provide the best job possible. Starting a Small Concrete Business It’s true you can spend $1,000 by starting with a small mixer. You’ll need $20,000 for a basic concrete pump and about $100 for tools. In other words, you can be equipped for your business for less than $22,000. That doesn’t include your insurance or permit costs. Many construction jobs are “small jobs,” such as a backyard patio or a pad for a hot tub or spa. These are jobs that the “big” concrete companies may not be interested in doing. Taking on small concrete jobs will give you a start. With satisfied customers and a growing customer base, your new concrete business can continue to grow. You can buy bigger and better equipment as you can afford it. https://youtube.com/watch?v=bimV01UGv6E%3Fsi%3D1_9lFuek9_o6unYX FAQs: How to Start a Concrete Business How profitable is a concrete business? Profits or concrete businesses can vary widely based on scale, location, and type of work, but expect margins from 2% to 10% depending on various factors, including overhead and labor costs. The annual earnings of a concrete contractor can fluctuate significantly based on factors such as location, the size of their operations, and the nature of the contracts they undertake. According to the Bureau of Labor Statistics, the median annual salary for construction managers, which encompasses concrete contractors, is approximately $95,260. Nevertheless, a self-employed contractor operating as a business owner might earn considerably more or less, influenced by their specific business model and prevailing market conditions. What qualifications are needed to become a concrete contractor? Qualifications often include a high school diploma or equivalent, followed by training or an apprenticeship in the field. Many states also require concrete contractors to pass a licensing exam that tests knowledge of best practices, local building codes, and safety protocols. Experience is highly valued, and some contractors may pursue additional certifications in specialized areas. Are there risks associated with concrete businesses? Yes there are always risks involved when you’re working with heavy equipment. There are OSHA guidelines regarding worker safety in relation to heavy equipment, exposure to elements, and the chemical properties of concrete. Adherence to the OSHA guidelines is critical. Image: Envato Elements This article, "How to Start a Concrete Business" was first published on Small Business Trends View the full article
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All aspects of the concrete business are thriving in the United States. It’s hard work, and much of it is labor-intensive. But the start-up costs aren’t high and concrete business owners have the potential to earn significant income. Read on for a guide on how to start a concrete business. Why Start a Concrete Business? Yes, the concrete industry in the U.S. has been experiencing steady growth, particularly due to infrastructure projects, residential development, and commercial construction. The demand for sustainable and energy-efficient building materials is also a contributing factor. Concrete Industry Trends Today There are many trends currently impacting the way concrete companies operate: Use of Recycled Materials: Eco-friendliness: With increasing environmental concerns, the concrete industry is now using recycled aggregate, replacing natural sand and gravel. Waste Utilization: Concrete industries have started using waste materials like fly ash, slag, and recycled concrete, reducing landfill waste. Cost-Efficiency: Using recycled materials can also prove to be cost-effective in many scenarios as it reduces dependency on virgin materials. High-Performance Concrete: Durability: High-performance concrete (HPC) is engineered for longevity, providing resistance to harsh weather and significant wear and tear. Strength: HPC often has a greater compressive strength than regular concrete, making it ideal for critical infrastructure like bridges. Self-Healing Properties: Some advanced forms of HPC are even embedded with bacteria that produce limestone, allowing the concrete to “heal” minor cracks. Digitalization in the Concrete Industry: 3D Printing: The industry has started leveraging 3D printing for creating complex concrete structures, reducing labor and material wastage. Digital Twin Technology: Simulates a structure’s behavior over time, helping predict when maintenance or repairs might be necessary. Software Integration: Various project management and structural analysis software have been integrated to enhance productivity and efficiency. Focus on Sustainability and Energy Efficiency: Thermal Efficiency: Concrete’s natural thermal mass can store and release energy, providing a passive cooling and heating effect in structures. Green Building Certifications: With a focus on sustainable construction, concrete is being optimized to meet green building standards like LEED. Carbon Capture: Innovations such as carbon-injected concrete are gaining popularity, as they capture CO2 during the curing process, thereby minimizing the carbon footprint. Like many other industries, the concrete sector is evolving to address the challenges of our modern world. As demands for environmental sustainability and efficiency rise, the industry’s strategies regarding materials, technology, and processes are continuously adapting and innovating. What Does a Concrete Company Do? Residential Jobs often involve pouring foundations, driveways, and sidewalks. Commercial Larger-scale projects, like office buildings, require specialized equipment. Industrial Involves highly durable concrete for factories, warehouses, etc. Decorative/Specialty Focus on aesthetics, including stamped or colored concrete. Service TypeTypical Jobs/FeaturesEquipment/Requirements ResidentialPouring foundations, driveways, sidewalks.Standard concrete mixers, pumps, trowels/finishing tools. CommercialLarger-scale projects like office buildings.Specialized equipment, larger mixers and pumps. IndustrialDurable concrete for factories, warehouses, etc.Reinforced concrete, heavy-duty equipment. Decorative/SpecialtyAesthetic focus; stamped, colored concrete.Specialty mixers, color additives, stamping tools. Key Steps to Start Your Own Concrete Business As is common with all businesses, starting a concrete business involves a number of steps. If you’re interested in learning how to start a business in this growing field, read on for a guide. Market Research in the Construction Industry Before starting a concrete business, you need to do thorough market research. The research should include all types of concrete work being done in your area. After doing the research, you may realize that you can get your best start by providing an underserved niche, such as decorative concrete or specialized concrete applications for unique construction projects. Crafting Your Concrete Business Plan Your business plan should include information about your business structure, such as if you’ve formed the business as a Limited Liability Corporation or LLC (this is common), partnership or corporation. You should also incorporate details about your market research, marketing strategy, and plans for business growth in the upcoming years. Lenders like to, of course, see documentation of all your financials, and they also like to see a business plan. Registering Your Concrete Business and Legal Requirements You’ll need a business license, Employer Identification Number (EIN), and likely a contractor’s license. Compliance with local, state, and federal regulations is mandatory. Researching General Liability Insurance This small business insurance protects against financial loss due to bodily injury, property damage, or other general risks that can occur during business operations. Financing Your Concrete Business After you’ve crafted your business plan, organize all your financial information so you can present it to a lender. You can seek financing from a variety of lenders. Don’t overlook seeking lenders who are approved by the Small Business Administration (SBA). The SBA has various loan programs offered through participating lenders. The SBA loans often have lower interest rates and longer repayments. Necessary Licenses and Certifications Requirements can differ depending on the state, but they typically consist of a business license, a contractor’s license, and possibly specialized certifications for certain types of work. Running a Successful Concrete Business Once you’ve learned how to start a concrete business, you’ll need to focus on providing concrete services for your customers. Here are some tips: Quality Concrete and Customer Satisfaction Your contract with a customer should be clear. It’s an agreement that describes the type of work to be performed and its cost. Don’t neglect to follow up with the customer. Ensure they are satisfied with the work completed. Request feedback to gauge their level of satisfaction, as this information will be essential for your future endeavors. Efficient Operations and Inventory Management One of the most critical parts of running a concrete business is organizing the delivery of the concrete. Big jobs may require numerous deliveries from concrete trucks. As soon as you’ve contracted a job, start taking steps to set up concrete delivery. Of course, the weather can always be a factor to waylay your best plans. But, at least the concrete supplier will know how much concrete you’ll need for the job, allowing the supplier to plan accordingly to line up production and drivers. Safety Standards and Compliance Key concerns include worker safety in relation to heavy equipment, exposure to elements, and the chemical properties of concrete. OSHA guidelines are critical. Marketing Your Concrete Business You should establish a website and a presence on social media. Additionally, consider joining your local Chamber of Commerce, which will allow you to network with other business professionals in the community, particularly contractors. Contractors from different industries can direct their customers to your business. Building Long-Term Client Relationships Once you have good clients, don’t neglect them. Thank them for the business association. Ask for feedback on their level of job satisfaction and ask for suggestions. Essential Tools, Equipment, and Costs to Start a Concrete Business Concrete Mixers: $1,000-$10,000 depending on size and functionality. Concrete Pumps: $20,000-$50,000 for basic models. Trowels/Finishing Tools: A few hundred dollars for a good set. EquipmentCost RangeNotes Concrete Mixers$1,000 - $10,000Price varies depending on size and functionality. Concrete Pumps$20,000 - $50,000For basic models. Higher-end models might cost more. Trowels/Finishing ToolsUp to a few hundred dollarsCost for a good set. Price can vary based on quality and brand. Marketing and Growing Your Concrete Business If you’re wondering, “what is marketing for a concrete business?” here are some tips to help your new venture succeed. Digital Marketing Strategies Your Facebook page and social media connections should be regularly updated with photos and videos showcasing your latest projects, as well as customer reviews. Building Partnerships with Construction Companies This type of partnership can work for both of you. The construction company or contractor provides leads or referrals, and you do the same for them. For instance, after completing a stamped concrete patio for a client, the client shares that his son has purchased a lot in the same development and plans to build a house. You can suggest a construction company that you have confidence in. Customer Retention Strategies Seeking customer feedback is the proven way to retain customers. That’s because positive and negative feedback tells you where you need to improve. You can use customer feedback to provide the best job possible. Starting a Small Concrete Business It’s true you can spend $1,000 by starting with a small mixer. You’ll need $20,000 for a basic concrete pump and about $100 for tools. In other words, you can be equipped for your business for less than $22,000. That doesn’t include your insurance or permit costs. Many construction jobs are “small jobs,” such as a backyard patio or a pad for a hot tub or spa. These are jobs that the “big” concrete companies may not be interested in doing. Taking on small concrete jobs will give you a start. With satisfied customers and a growing customer base, your new concrete business can continue to grow. You can buy bigger and better equipment as you can afford it. https://youtube.com/watch?v=bimV01UGv6E%3Fsi%3D1_9lFuek9_o6unYX FAQs: How to Start a Concrete Business How profitable is a concrete business? Profits or concrete businesses can vary widely based on scale, location, and type of work, but expect margins from 2% to 10% depending on various factors, including overhead and labor costs. The annual earnings of a concrete contractor can fluctuate significantly based on factors such as location, the size of their operations, and the nature of the contracts they undertake. According to the Bureau of Labor Statistics, the median annual salary for construction managers, which encompasses concrete contractors, is approximately $95,260. Nevertheless, a self-employed contractor operating as a business owner might earn considerably more or less, influenced by their specific business model and prevailing market conditions. What qualifications are needed to become a concrete contractor? Qualifications often include a high school diploma or equivalent, followed by training or an apprenticeship in the field. Many states also require concrete contractors to pass a licensing exam that tests knowledge of best practices, local building codes, and safety protocols. Experience is highly valued, and some contractors may pursue additional certifications in specialized areas. Are there risks associated with concrete businesses? Yes there are always risks involved when you’re working with heavy equipment. There are OSHA guidelines regarding worker safety in relation to heavy equipment, exposure to elements, and the chemical properties of concrete. Adherence to the OSHA guidelines is critical. Image: Envato Elements This article, "How to Start a Concrete Business" was first published on Small Business Trends View the full article