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  1. Just like everyone else, we all have our share of embarrassing email stories. Perhaps you’re wondering how to recall an email in Outlook after having sent a message to the wrong person, forgetting to enclose an attachment, sending an offensive email in the heat of the moment, or making a silly typo. These are just a few examples of email blunders that many of us would like to correct as soon as we realize them, and the ability to recall an email provides a way to do just that. In this article, we will learn more about how to effectively use this feature and more. A Quick Guide to Recall an Email in Outlook Open Outlook > go to Sent Items > click Message > Actions > Recall This Message. To confirm a recalled message, check the Tell me if recall succeeds or fails for each recipient check box. You’ll need an Exchange server email and both you and the recipient will need to be using Outlook for this process to work. How to Recall an Outlook Email The following is a step-by-step process to recall an email: Step 1 – Pick the Email in Outlook to Recall the Message Open your Microsoft Outlook and go to the Sent items to pick an email you want to recall. Step 2 – Recall Message In the ribbon area, you will see the Actions tab having an option- Recall This Message. If you have a simplified ribbon, you may not see the Actions tab there. That being the case, open a sent message you want to recall and click on the three dots at the top right side of the ribbon. You will find the Actions tab in the drop-down menu. When you select the Actions tab, an option to Recall This Message tab appears on the right side. Step 3 – Delete Unread Copies and Optionally Create a New Message When you click on the Recall This Message option, a new Outlook window pops up. You have two options to recall your message: Delete unread copies of this message Delete unread copies and replace them with a new message Pick the option you want. In case you want to know if the recall succeeds or fails, check the box for recall succeeds or fails. Click on the Ok button to recall the message. Step 4 – Confirm Recalled Messages You will get a confirmation on the screen to inform you that you have recalled a message. If the message is successfully recalled, you will get a notification. Here is a summary table without the screenshots: StepsHow to Recall an Email in Outlook Step 1Open your Microsoft Outlook and go to the "Sent Items" folder to select the email you want to recall. Step 2In the ribbon area, find the "Actions" tab and select "Recall This Message". If you have a simplified ribbon, open the sent message you want to recall, click on the three dots at the top right side of the ribbon, and find the "Actions" tab in the drop-down menu. Step 3Once you click "Recall This Message", a new Outlook window will appear with two options: "Delete unread copies of this message" or "Delete unread copies and replace them with a new message". Choose your preferred option. If you want to know whether the recall succeeds or fails, check the respective box. Click "OK" to recall the message. Step 4After recalling the message, you will receive a confirmation notification. If the recall is successful, you will receive a success notification. Recalling a Message in Outlook on the Web Outlook on the web doesn’t have a recall option for sent items. But you can undo send within 10 seconds. Here is how to do it: Step 1 – View All Outlook Settings Click on the cog icon in Outlook on the web and go to the View All Outlook Settings menu. Step 2 – Set Undo Send Cancellation Period Navigate to the Compose and Reply section, then scroll through the drop-down list to locate the Undo send option. Set the cancellation period to 10 seconds. Presently, you cannot have a cancellation period of more than 10 seconds. Step 3 – Undo the Send Button Write an email in Outlook on the web and send it. On the bottom of the email pane, you will see the Sending pop-up window with an Undo option. Click on the Undo button to stop sending the message. Here is a summary table without the screenshots: StepsRecalling a Message in Outlook on the Web Step 1Click on the cog icon in the upper right corner of the Outlook on the web interface and select "View All Outlook Settings". Step 2Navigate to the "Compose and Reply" section. Scroll down until you find the "Undo send" option. Set the cancellation period to 10 seconds. Note that currently, the maximum cancellation period is 10 seconds. Step 3Compose an email and hit "Send". A "Sending" pop-up window with an "Undo" option will appear at the bottom of the email pane. Click on the "Undo" button within the cancellation period (10 seconds) to stop the message from being sent. Alternatives to Recalling a Sent Outlook Email If you are not able to use the recall feature in Outlook, the following are a few alternatives to recalling a sent Outlook message: Send an Honest Apology Email To make a mistake is only human. If you realize your mistake soon enough, the best option is to send an honest apology email. Be sure to explain in detail why you are apologizing and how you will make sure it doesn’t happen in the future. You could also offer to help resolve any issues or problems that may have been caused by your mistake. Request a Follow-Up Conversation If you think it might be better to address the situation in person or on the phone, you can ask for a follow-up conversation. This will give you the chance to explain the situation and apologize in person or on the phone. Delay Sending Your Outlook Emails Multiple factors determine the fate of a recall request. So many a time, email recall fails. A safe alternative is to delay sending your Outlook emails. This will give you enough time to review your email message later to check if everything is right. Here is how to defer the delivery of your emails in Outlook: Step 1 – Manage Rules & Alerts Click on the three dots at the right corner of your ribbon, then hover on Rules. Click on the Manage Rules & Alerts tab. Step 2 – Applying New Rules Click on the New Rule tab in the Rules and Alerts pop-up. A new Rules Wizard window will open. Select the Apply rule on the Messages I Send tab and click on the Next button. Step 3 – Confirm Application of Rules Now, the Rules wizard will ask which condition(s) do you want to check. Don’t check anything and click on the next. A confirmation screen will pop up, stating that this rule will be applied to every message you send. Click on Yes. Step 4 – Defer Delivery A new Rules wizard window will open, asking you what you want to do with the message. Check the defer delivery box and edit the rule description to select the minutes you want to delay your sending emails. Step 5 – Name and Turn the Rule On Click on the Next button, and a new window will open to let you create an exception to this rule. Uncheck every box and click on the Next button. In the new Rules Wizard window, you can give a name to this rule. Click on the Finish button. And apply the rule. Now, if you send an email, Outlook will delay delivery by 5 minutes. The email will stay in the Outbox for this period, and you can make any change to the email and send it again. Here is a summary table without the screenshots: StepsHow to Delay Sending Your Outlook Emails Step 1Click on the three dots at the right corner of your ribbon, then hover over "Rules". Click on the "Manage Rules & Alerts" tab. Step 2Click on the "New Rule" tab in the "Rules and Alerts" pop-up. A new "Rules Wizard" window will open. Select the "Apply rule on the messages I send" tab and click on the "Next" button. Step 3The "Rules Wizard" will ask "Which condition(s) do you want to check?" Don't check anything and click on "Next". A confirmation screen will pop up, stating that this rule will be applied to every message you send. Click on "Yes". Step 4A new "Rules Wizard" window will open, asking "What do you want to do with the message?" Check the "Defer delivery" box and edit the rule description to select the minutes you want to delay your emails. Step 5Click on the "Next" button, and a new window will open to let you create an exception to this rule. Uncheck every box and click on the "Next" button. In the new "Rules Wizard" window, give a name to this rule and click on the "Finish" button. Apply the rule. Now, if you send an email, Outlook will delay delivery by the specified minutes. The email will stay in the Outbox for this period, during which you can make any changes to the email and send it again. How to Recall an Outlook Email by Adding a Delay A delay can be added to emails you don’t want to send out immediately for whatever reason. If you need to recall an email with an added delay, then follow these steps. Step 1 – Open Outlook After opening Outlook, click File at the top-left corner. Step 2 – Manage Rules & Alerts After clicking on the three dots at the top right corner, hover over Rules and click on Manage Rules & Alerts. Step 3 – Select New Rule You’ll see a window popup that will allow you to set different rules. Select New Rule. Step 4 – Apply Rule A new window will pop up over the old one with many options to choose from. Click on Apply rule on messages I send then on Next. Step 5 – Set Desired Delay At this point, you’ll see various conditions you can choose from, but leave them as-is and click on Next. Then click Yes on the confirmation screen. Click the checkbox next to defer delivery by a number of minutes to activate it. Click the link within the sentence and set your desired delay. Step 6 – Add Exceptions if Needed During this step, you’ll be able to add exceptions. If any of them will benefit you in any way, select them. Otherwise, click Next. Step 7 – Name Your Rule During this last step, you can name your rule. After naming it, click Finish, and your new rule will be saved and activated. How to Find Out if Your Email Recall Has Been Successful When an email is successfully recalled in Outlook, you can easily identify it by the recall success note at the beginning of the email’s subject line. What Does it Mean When You Recall an Email? When you recall an email, it means that you are taking proactive steps to ensure the message does not reach recipients. Recalling an email gives you the chance to prevent an important or confidential message from getting into the wrong hands, or simply undoing a mistake before it’s too late. This process varies based on the email service provider. So how to recall an email in outlook may be different than how to recall an email in Gmail. Here’s a brief message from Kevin Stratver on “How to Recall Mail in Outlook | Undo Send Any Email” if you’re interested in learning through video. It serves as a great complement to this article. Requirements for Recalling a Sent Email in Outlook To successfully recall a sent email in Outlook, both you and your recipient must have Microsoft 365 or Microsoft Exchange email accounts within the same organization. So you cannot recall a message sent to Gmail, Yahoo, or any other email clients. Outlook on the Web doesn’t have the feature to recall an email. Messages that are protected by Azure Information Protection cannot be recalled. You should also make a note that you cannot recall messages that have been opened by your recipients. Email Protocols and Recall Limitations Email recall is a valuable feature, but its effectiveness largely depends on the underlying email protocols. The Simple Mail Transfer Protocol (SMTP), the standard protocol for sending emails, doesn’t inherently support recalling an email once it has left the sender’s outbox. This is why recalling an email is typically only successful within the same email system, such as Microsoft Exchange, used by Outlook. SMTP was created for the purpose of forwarding messages rather than retrieving them. After an email is sent, it travels through multiple servers before arriving at the recipient. This process makes it impossible to “pull back” the email via SMTP once it is in transit. Therefore, the recall function in Outlook works effectively only if both the sender and the recipient are within the same Exchange environment, where the server can intercept and retract the email before it is read. Variations Between Different Versions of Outlook Overall, most of the services offered by Microsoft are not very different and offer similar options. While this guide was made for the latest version of Outlook, you can follow along and may still find the recall option as long as you use the guide as a general outline. If you can’t find this option in your version of Outlook, it may not be supported. Why Does My Email Recall Not Work? Here are a few possible reasons why your email recall doesn’t work: You and the recipient don’t have Microsoft 365 or Microsoft Exchange email accounts in the same organization Your recipient has opened the message already The message is redirected to another folder by the recipient or due to any Outlook rule Is recalling an email in different versions of Outlook the same? Yes, recalling an email in different versions of Outlook is consistent. However, in Outlook 2007, some options are labeled a bit differently. If you choose to recall an email in Outlook 2007, you will see the option to “delete unread copies” instead of “recall this message.” Outlook 2010 and Outlook 2013 both provide the option to “recall this message.” Does the Recipient Know if You Recall an Email in Microsoft Outlook? Yes, the recipient will know if you recall an email in Outlook. How long does it take to see if a recall succeeds on Outlook? It can take a few seconds to several minutes to see if a recall succeeds on Outlook. The amount of time it takes to process a recall request depends on the size of the email and how many recipients are included. If you’re sending a large message, it can take longer to recall. Additionally, if there are a lot of recipients, Outlook may need to process the recall request for each one, which can also increase the amount of time it takes to see if a recall was successful or not. Is there a deadline for recalling emails in Outlook? No, there is no deadline for recalling emails in Outlook. For a recall attempt to be successful in Outlook, the recipient must not have opened the email. Unfortunately, this means there is no assurance that the recipient won’t open the email before the recall attempt occurs. Nevertheless, it is still advisable to try to recall an email if you made an error or need to revise the content. The Psychology Behind Email Mistakes and How to Prevent Them Sending an email too soon is a frequent mistake that many of us encounter. This often happens because of the fast-paced work environments we operate in, where prompt replies are highly regarded. However, rushing can lead to errors or sending emails to unintended recipients. To mitigate this, it’s essential to adopt a more mindful approach to emailing. One effective method is to compose emails in a draft format first, giving yourself time to review and reflect before sending. Proofreading is not just about checking for grammatical errors but also evaluating the tone and content for appropriateness. Additionally, using tools like Outlook’s delayed send feature can be a safety net, providing a buffer period to cancel or modify emails. Creating a mental checklist or establishing personal guidelines for email communication can be advantageous. For instance, you may choose to avoid sending emails when you are feeling emotional or to take a few minutes to review your email after writing it before hitting send. These small habits can significantly reduce the likelihood of email mistakes. Alternatives to Email Recall in Professional Settings When an email recall is not possible or fails, there are other ways to professionally handle the situation. One direct approach is to send a follow-up email. This email should acknowledge the mistake, offer the correct information if necessary, and apologize for any confusion caused. It’s essential to be clear and concise in your follow-up to avoid further misunderstanding. In scenarios where sensitive information was sent to the wrong recipient, it’s crucial to also inform your IT department or security team. They can guide you on the next steps and, if necessary, involve legal or compliance teams. Another preventative strategy is to utilize email encryption, especially for sensitive or confidential information. Encrypted emails add a layer of security, ensuring that only intended recipients can read the content, even if it lands in the wrong inbox. Lastly, fostering a culture that understands and accepts that email errors can occur is vital. Encouraging double-checking recipient lists and subject lines before sending emails can create a more mindful emailing environment. Conclusion Outlook is an incredibly powerful email tool, but it can be even more useful when you research Outlook productivity tips and know how to use its features to your advantage. With the ability to recall emails, you can ensure that you never send a message that you’ll regret. And while Outlook doesn’t automatically process requests to recall messages, by following the simple steps in this guide, you’ll be able to manually start using this handy feature right away. And while Outlook’s recall feature isn’t perfect, it can still be a lifesaver especially when you can’t unsend an email. To avoid even having to use the recall feature, practice good email etiquette and review messages before you hit “Send” so that you can avoid embarrassing or costly mistakes. How Do I Recall a Message in Outlook Without a Tab? Recalling a message in Outlook without a tab is very simple. All you need to do is click on File and then click on Account Settings. Next, navigate to Email and look for Type options. After making sure it says “Microsoft Exchange/Office 365” account, you’ll see the recall option as long as all features are enabled. How Do I See Recalls in Outlook? To check the status of a recall, simply open the Sent folder, click on the specific email you recalled, and then click on the Tracking button in the bar. Repeat this process for each email you want to check the recall message status on. How Do I Recall an Email in Outlook After 1 Hour? You can recall a message in Outlook as long as the sent email hasn’t been opened by the recipient yet. In this case, all you have to do is go to Message, then Actions, and click Recall This Message. When the popup menu appears, select your desired option to send your recall message request. Can You Recall an Email Already Sent? Yes, you can. To do so, simply open Outlook and go into Sent Items. You’ll then click the email you’d like to recall, select Actions, then click Recall This Message. However, as mentioned above, if the recipient has already opened the email you sent them, then you won’t be able to recall it. How to Make a Mailing List in Outlook? Here is how to make a mailing list in Outlook. First, navigate to Home, then choose New Items > More Items > Contact Group. Within the Contact Group, click on Add Members > From Outlook Contacts. Select a contact from your list and add them to the group by clicking on Members. You can add more members as necessary. Keep in mind that email etiquette is crucial when sending messages to a mailing list. For tips on crafting the ideal message, take a look at these email greeting examples. Image: Depositphotos This article, "How to Recall an Email in Outlook: A Step by Step Guide" was first published on Small Business Trends View the full article
  2. Just like everyone else, we all have our share of embarrassing email stories. Perhaps you’re wondering how to recall an email in Outlook after having sent a message to the wrong person, forgetting to enclose an attachment, sending an offensive email in the heat of the moment, or making a silly typo. These are just a few examples of email blunders that many of us would like to correct as soon as we realize them, and the ability to recall an email provides a way to do just that. In this article, we will learn more about how to effectively use this feature and more. A Quick Guide to Recall an Email in Outlook Open Outlook > go to Sent Items > click Message > Actions > Recall This Message. To confirm a recalled message, check the Tell me if recall succeeds or fails for each recipient check box. You’ll need an Exchange server email and both you and the recipient will need to be using Outlook for this process to work. How to Recall an Outlook Email The following is a step-by-step process to recall an email: Step 1 – Pick the Email in Outlook to Recall the Message Open your Microsoft Outlook and go to the Sent items to pick an email you want to recall. Step 2 – Recall Message In the ribbon area, you will see the Actions tab having an option- Recall This Message. If you have a simplified ribbon, you may not see the Actions tab there. That being the case, open a sent message you want to recall and click on the three dots at the top right side of the ribbon. You will find the Actions tab in the drop-down menu. When you select the Actions tab, an option to Recall This Message tab appears on the right side. Step 3 – Delete Unread Copies and Optionally Create a New Message When you click on the Recall This Message option, a new Outlook window pops up. You have two options to recall your message: Delete unread copies of this message Delete unread copies and replace them with a new message Pick the option you want. In case you want to know if the recall succeeds or fails, check the box for recall succeeds or fails. Click on the Ok button to recall the message. Step 4 – Confirm Recalled Messages You will get a confirmation on the screen to inform you that you have recalled a message. If the message is successfully recalled, you will get a notification. Here is a summary table without the screenshots: StepsHow to Recall an Email in Outlook Step 1Open your Microsoft Outlook and go to the "Sent Items" folder to select the email you want to recall. Step 2In the ribbon area, find the "Actions" tab and select "Recall This Message". If you have a simplified ribbon, open the sent message you want to recall, click on the three dots at the top right side of the ribbon, and find the "Actions" tab in the drop-down menu. Step 3Once you click "Recall This Message", a new Outlook window will appear with two options: "Delete unread copies of this message" or "Delete unread copies and replace them with a new message". Choose your preferred option. If you want to know whether the recall succeeds or fails, check the respective box. Click "OK" to recall the message. Step 4After recalling the message, you will receive a confirmation notification. If the recall is successful, you will receive a success notification. Recalling a Message in Outlook on the Web Outlook on the web doesn’t have a recall option for sent items. But you can undo send within 10 seconds. Here is how to do it: Step 1 – View All Outlook Settings Click on the cog icon in Outlook on the web and go to the View All Outlook Settings menu. Step 2 – Set Undo Send Cancellation Period Navigate to the Compose and Reply section, then scroll through the drop-down list to locate the Undo send option. Set the cancellation period to 10 seconds. Presently, you cannot have a cancellation period of more than 10 seconds. Step 3 – Undo the Send Button Write an email in Outlook on the web and send it. On the bottom of the email pane, you will see the Sending pop-up window with an Undo option. Click on the Undo button to stop sending the message. Here is a summary table without the screenshots: StepsRecalling a Message in Outlook on the Web Step 1Click on the cog icon in the upper right corner of the Outlook on the web interface and select "View All Outlook Settings". Step 2Navigate to the "Compose and Reply" section. Scroll down until you find the "Undo send" option. Set the cancellation period to 10 seconds. Note that currently, the maximum cancellation period is 10 seconds. Step 3Compose an email and hit "Send". A "Sending" pop-up window with an "Undo" option will appear at the bottom of the email pane. Click on the "Undo" button within the cancellation period (10 seconds) to stop the message from being sent. Alternatives to Recalling a Sent Outlook Email If you are not able to use the recall feature in Outlook, the following are a few alternatives to recalling a sent Outlook message: Send an Honest Apology Email To make a mistake is only human. If you realize your mistake soon enough, the best option is to send an honest apology email. Be sure to explain in detail why you are apologizing and how you will make sure it doesn’t happen in the future. You could also offer to help resolve any issues or problems that may have been caused by your mistake. Request a Follow-Up Conversation If you think it might be better to address the situation in person or on the phone, you can ask for a follow-up conversation. This will give you the chance to explain the situation and apologize in person or on the phone. Delay Sending Your Outlook Emails Multiple factors determine the fate of a recall request. So many a time, email recall fails. A safe alternative is to delay sending your Outlook emails. This will give you enough time to review your email message later to check if everything is right. Here is how to defer the delivery of your emails in Outlook: Step 1 – Manage Rules & Alerts Click on the three dots at the right corner of your ribbon, then hover on Rules. Click on the Manage Rules & Alerts tab. Step 2 – Applying New Rules Click on the New Rule tab in the Rules and Alerts pop-up. A new Rules Wizard window will open. Select the Apply rule on the Messages I Send tab and click on the Next button. Step 3 – Confirm Application of Rules Now, the Rules wizard will ask which condition(s) do you want to check. Don’t check anything and click on the next. A confirmation screen will pop up, stating that this rule will be applied to every message you send. Click on Yes. Step 4 – Defer Delivery A new Rules wizard window will open, asking you what you want to do with the message. Check the defer delivery box and edit the rule description to select the minutes you want to delay your sending emails. Step 5 – Name and Turn the Rule On Click on the Next button, and a new window will open to let you create an exception to this rule. Uncheck every box and click on the Next button. In the new Rules Wizard window, you can give a name to this rule. Click on the Finish button. And apply the rule. Now, if you send an email, Outlook will delay delivery by 5 minutes. The email will stay in the Outbox for this period, and you can make any change to the email and send it again. Here is a summary table without the screenshots: StepsHow to Delay Sending Your Outlook Emails Step 1Click on the three dots at the right corner of your ribbon, then hover over "Rules". Click on the "Manage Rules & Alerts" tab. Step 2Click on the "New Rule" tab in the "Rules and Alerts" pop-up. A new "Rules Wizard" window will open. Select the "Apply rule on the messages I send" tab and click on the "Next" button. Step 3The "Rules Wizard" will ask "Which condition(s) do you want to check?" Don't check anything and click on "Next". A confirmation screen will pop up, stating that this rule will be applied to every message you send. Click on "Yes". Step 4A new "Rules Wizard" window will open, asking "What do you want to do with the message?" Check the "Defer delivery" box and edit the rule description to select the minutes you want to delay your emails. Step 5Click on the "Next" button, and a new window will open to let you create an exception to this rule. Uncheck every box and click on the "Next" button. In the new "Rules Wizard" window, give a name to this rule and click on the "Finish" button. Apply the rule. Now, if you send an email, Outlook will delay delivery by the specified minutes. The email will stay in the Outbox for this period, during which you can make any changes to the email and send it again. How to Recall an Outlook Email by Adding a Delay A delay can be added to emails you don’t want to send out immediately for whatever reason. If you need to recall an email with an added delay, then follow these steps. Step 1 – Open Outlook After opening Outlook, click File at the top-left corner. Step 2 – Manage Rules & Alerts After clicking on the three dots at the top right corner, hover over Rules and click on Manage Rules & Alerts. Step 3 – Select New Rule You’ll see a window popup that will allow you to set different rules. Select New Rule. Step 4 – Apply Rule A new window will pop up over the old one with many options to choose from. Click on Apply rule on messages I send then on Next. Step 5 – Set Desired Delay At this point, you’ll see various conditions you can choose from, but leave them as-is and click on Next. Then click Yes on the confirmation screen. Click the checkbox next to defer delivery by a number of minutes to activate it. Click the link within the sentence and set your desired delay. Step 6 – Add Exceptions if Needed During this step, you’ll be able to add exceptions. If any of them will benefit you in any way, select them. Otherwise, click Next. Step 7 – Name Your Rule During this last step, you can name your rule. After naming it, click Finish, and your new rule will be saved and activated. How to Find Out if Your Email Recall Has Been Successful When an email is successfully recalled in Outlook, you can easily identify it by the recall success note at the beginning of the email’s subject line. What Does it Mean When You Recall an Email? When you recall an email, it means that you are taking proactive steps to ensure the message does not reach recipients. Recalling an email gives you the chance to prevent an important or confidential message from getting into the wrong hands, or simply undoing a mistake before it’s too late. This process varies based on the email service provider. So how to recall an email in outlook may be different than how to recall an email in Gmail. Here’s a brief message from Kevin Stratver on “How to Recall Mail in Outlook | Undo Send Any Email” if you’re interested in learning through video. It serves as a great complement to this article. Requirements for Recalling a Sent Email in Outlook To successfully recall a sent email in Outlook, both you and your recipient must have Microsoft 365 or Microsoft Exchange email accounts within the same organization. So you cannot recall a message sent to Gmail, Yahoo, or any other email clients. Outlook on the Web doesn’t have the feature to recall an email. Messages that are protected by Azure Information Protection cannot be recalled. You should also make a note that you cannot recall messages that have been opened by your recipients. Email Protocols and Recall Limitations Email recall is a valuable feature, but its effectiveness largely depends on the underlying email protocols. The Simple Mail Transfer Protocol (SMTP), the standard protocol for sending emails, doesn’t inherently support recalling an email once it has left the sender’s outbox. This is why recalling an email is typically only successful within the same email system, such as Microsoft Exchange, used by Outlook. SMTP was created for the purpose of forwarding messages rather than retrieving them. After an email is sent, it travels through multiple servers before arriving at the recipient. This process makes it impossible to “pull back” the email via SMTP once it is in transit. Therefore, the recall function in Outlook works effectively only if both the sender and the recipient are within the same Exchange environment, where the server can intercept and retract the email before it is read. Variations Between Different Versions of Outlook Overall, most of the services offered by Microsoft are not very different and offer similar options. While this guide was made for the latest version of Outlook, you can follow along and may still find the recall option as long as you use the guide as a general outline. If you can’t find this option in your version of Outlook, it may not be supported. Why Does My Email Recall Not Work? Here are a few possible reasons why your email recall doesn’t work: You and the recipient don’t have Microsoft 365 or Microsoft Exchange email accounts in the same organization Your recipient has opened the message already The message is redirected to another folder by the recipient or due to any Outlook rule Is recalling an email in different versions of Outlook the same? Yes, recalling an email in different versions of Outlook is consistent. However, in Outlook 2007, some options are labeled a bit differently. If you choose to recall an email in Outlook 2007, you will see the option to “delete unread copies” instead of “recall this message.” Outlook 2010 and Outlook 2013 both provide the option to “recall this message.” Does the Recipient Know if You Recall an Email in Microsoft Outlook? Yes, the recipient will know if you recall an email in Outlook. How long does it take to see if a recall succeeds on Outlook? It can take a few seconds to several minutes to see if a recall succeeds on Outlook. The amount of time it takes to process a recall request depends on the size of the email and how many recipients are included. If you’re sending a large message, it can take longer to recall. Additionally, if there are a lot of recipients, Outlook may need to process the recall request for each one, which can also increase the amount of time it takes to see if a recall was successful or not. Is there a deadline for recalling emails in Outlook? No, there is no deadline for recalling emails in Outlook. For a recall attempt to be successful in Outlook, the recipient must not have opened the email. Unfortunately, this means there is no assurance that the recipient won’t open the email before the recall attempt occurs. Nevertheless, it is still advisable to try to recall an email if you made an error or need to revise the content. The Psychology Behind Email Mistakes and How to Prevent Them Sending an email too soon is a frequent mistake that many of us encounter. This often happens because of the fast-paced work environments we operate in, where prompt replies are highly regarded. However, rushing can lead to errors or sending emails to unintended recipients. To mitigate this, it’s essential to adopt a more mindful approach to emailing. One effective method is to compose emails in a draft format first, giving yourself time to review and reflect before sending. Proofreading is not just about checking for grammatical errors but also evaluating the tone and content for appropriateness. Additionally, using tools like Outlook’s delayed send feature can be a safety net, providing a buffer period to cancel or modify emails. Creating a mental checklist or establishing personal guidelines for email communication can be advantageous. For instance, you may choose to avoid sending emails when you are feeling emotional or to take a few minutes to review your email after writing it before hitting send. These small habits can significantly reduce the likelihood of email mistakes. Alternatives to Email Recall in Professional Settings When an email recall is not possible or fails, there are other ways to professionally handle the situation. One direct approach is to send a follow-up email. This email should acknowledge the mistake, offer the correct information if necessary, and apologize for any confusion caused. It’s essential to be clear and concise in your follow-up to avoid further misunderstanding. In scenarios where sensitive information was sent to the wrong recipient, it’s crucial to also inform your IT department or security team. They can guide you on the next steps and, if necessary, involve legal or compliance teams. Another preventative strategy is to utilize email encryption, especially for sensitive or confidential information. Encrypted emails add a layer of security, ensuring that only intended recipients can read the content, even if it lands in the wrong inbox. Lastly, fostering a culture that understands and accepts that email errors can occur is vital. Encouraging double-checking recipient lists and subject lines before sending emails can create a more mindful emailing environment. Conclusion Outlook is an incredibly powerful email tool, but it can be even more useful when you research Outlook productivity tips and know how to use its features to your advantage. With the ability to recall emails, you can ensure that you never send a message that you’ll regret. And while Outlook doesn’t automatically process requests to recall messages, by following the simple steps in this guide, you’ll be able to manually start using this handy feature right away. And while Outlook’s recall feature isn’t perfect, it can still be a lifesaver especially when you can’t unsend an email. To avoid even having to use the recall feature, practice good email etiquette and review messages before you hit “Send” so that you can avoid embarrassing or costly mistakes. How Do I Recall a Message in Outlook Without a Tab? Recalling a message in Outlook without a tab is very simple. All you need to do is click on File and then click on Account Settings. Next, navigate to Email and look for Type options. After making sure it says “Microsoft Exchange/Office 365” account, you’ll see the recall option as long as all features are enabled. How Do I See Recalls in Outlook? To check the status of a recall, simply open the Sent folder, click on the specific email you recalled, and then click on the Tracking button in the bar. Repeat this process for each email you want to check the recall message status on. How Do I Recall an Email in Outlook After 1 Hour? You can recall a message in Outlook as long as the sent email hasn’t been opened by the recipient yet. In this case, all you have to do is go to Message, then Actions, and click Recall This Message. When the popup menu appears, select your desired option to send your recall message request. Can You Recall an Email Already Sent? Yes, you can. To do so, simply open Outlook and go into Sent Items. You’ll then click the email you’d like to recall, select Actions, then click Recall This Message. However, as mentioned above, if the recipient has already opened the email you sent them, then you won’t be able to recall it. How to Make a Mailing List in Outlook? Here is how to make a mailing list in Outlook. First, navigate to Home, then choose New Items > More Items > Contact Group. Within the Contact Group, click on Add Members > From Outlook Contacts. Select a contact from your list and add them to the group by clicking on Members. You can add more members as necessary. Keep in mind that email etiquette is crucial when sending messages to a mailing list. For tips on crafting the ideal message, take a look at these email greeting examples. Image: Depositphotos This article, "How to Recall an Email in Outlook: A Step by Step Guide" was first published on Small Business Trends View the full article
  3. In recent months, we’ve seen a wave of companies (including Amazon, JPMorgan, and Dell) and the federal government announce plans for a full-time return-to-office for workers. Other companies have slowly increased the numbers of the days they require in-office weekly. The subsequent pushback from many employees has been intense, with workers signing petitions, opting into “coffee badging” routines (where they swipe their badges, grab a coffee, and head home), or quitting all together. As multiple elements of psychological safety are broken by actions such as these, there is often some collateral damage. After accepting countless changes needed to survive and thrive over the past few years, employees thought they had found their grooves. Therefore, when changes that were viewed as working well are amended or even nullified, workers feel justified in being upset. If up to 70% of team engagement can be attributed to one’s manager, how, then, should managers guide teams who are feeling let down by the organization? When companies remove the remote flexible work arrangements they have come to enjoy and expect, how can you remain an authentic leader when your team—and you—may be feeling let down? Does anybody care what we like? One of the greatest tools leaders can employ to demonstrate their respect toward their employees is how they validate their emotions. Employee engagement has long been measured at an organizational level as an indicator of organizational effectiveness and workforce retention. Whether via large scale annual surveys or team-based conversations, employees will usually respond if asked how they are feeling. In aggregated findings, flexible work arrangements and ability to work remotely (at least some of the time) have shown positive correlations to employee happiness, augmenting this sentiment by as much as 20%. Combined with other studies that indicate that happier workers are up to 20% more productive, many thought that hybrid and flexible work arrangements were here to stay. However, for as many different means as executives use to determine levels of employee satisfaction, they seem to be ignoring sentiments that support flex-work and flex-time sentiments. Beyond this, as many companies are eliminating their diversity, equity, and inclusion practices, employees are not only feeling their opinions are unheard, but they are also not feeling welcome. This sentiment has the potential to create significant ripple effects since, when employees share what’s on their mind, they will only feel “heard” if listeners meet their subjective needs and expectations. Thus, despite many reports indicating flexible work has increased productivity and job-value satisfaction, employers are catching the RTO wave and calling employees back to the office. Employees are, therefore, apt and justified to feel resentment. This may be an indication that companies are not listening, or perhaps employers simply believe that being in the office will (eventually) equate to higher productivity and/or engagement. Whatever the reason, companies initiating RTO do not appear to be weighing employees’ desire to continue to have flexible working arrangements. Gallup reports that overall, U.S. employees’ daily negative emotions have been and remain elevated above pre-pandemic levels. If employers were really listening to their people, they would likely hear that workers have settled into flexible work and appreciate its attributes. There are likely opportunities to fine-tune or tweak how it is managed, but abrupt RTO announcements have made the news most often because employees did not see the change coming. When employees are happy with how things were but sense a change is underfoot, they will look to leaders to make sense of it all. This can be extra tricky with RTO policies, especially if you also appreciated your own flexible work arrangements. Thus, when it comes to leading the initiative to return to the office, a first step will be to determine how members of your team feel. Next, it will be to remain empathetic during the process, rather than trying to “manage” the change. Change Versus Transition: Making Sense of What’s Happening In 2020, the world hit a pivot point: Life as we knew it changed and, as a result, how and where we worked did, too. However, as managers we need to ask: Did we change, or did we actually transition to our new reality? Determining this distinction is quite relevant, as identifying what is happening bears significant influence on effective management. We tend to interchange the ideas of “change” and “transition.” But they actually have a slightly different meaning. We know when we’re experiencing change when external events impact how we live our lives and/or interact with others. Interrupting how work is done with a policy shift is therefore a change. Thus, when the COVID-19 pandemic necessitated people to stop working together in formal office settings, this was a change. Meanwhile, according to the Bridges Transition Model, a model focusing on phases of emotional experiences and reconciliations, a “transition” is an inner psychological process that we experience when we internalize—and then come to terms with—the new situations that change brings about. Learning to regulate individual productivity and the cadence of remote-office workdays was therefore a mental transition. While the change to remote work was almost impossible to plan for, developing a longer-term management plan was encouraged in tandem. However, in retrospect, it seems that many of these suggestions focused on the macro/organizational level, such as codifying company standards and practices and instituting training. Helping workers to become comfortable with their new reality was not a priority, and many fell into ruts of anxiety, burnout, and depression. However, those who elected to stay in their roles made mental adjustments, got into a new groove, and transitioned into a comfortable new-normal. The Center for Creative Leadership, a nonprofit focusing on leadership development, advises leaders who manage change to bring their team members together to create a shared vision around desired goals. This was not done with the switch to remote work, as workers were abruptly sent home because of health risks. And now employers are again sending this signal with blanket RTO initiatives. Some leaders may view changing work modalities as “just going back to how things were,” but for employees who had mentally transitioned to their new normal, it’s more than that. For the second time in five years, employees are realizing that what they want and like about how they work does not matter to their supervisors. If they are not willing to return to the office, their jobs will not be theirs. So it’s no wonder that many employees are sending their own signal: They are not happy being called to the office and many are indicating they would rather quit. Putting It Together: Transitioning Through Change While there are surely some organizations that are bringing people back to work just because they can (and do not have more of a rationale than that), most companies will have done some due diligence to make the RTO decision. Whatever the reason, if your company is going to institute a change in work modality, you will need to accept the decision, and then lead your people through. What if, instead of trying to manage the team through a change, you are empathetic to the unique needs, wants, and levels of acceptance the individuals on their team are experiencing? In other words, instead of focusing on the RTO change, focus on helping the team transition through the ending of what they are used to and will likely miss? Employees who were given the opportunity to work from home or who had flex-time or flex-space work arrangements have become comfortable in how they do their work. Whether they adjusted post pandemic or were hired into remote or hybrid roles, employees established a comfortable rhythm of work and felt trusted and empowered to work remotely. No matter how well justified RTO initiatives may be, individuals will feel shocked and angry, and may even try to deny that their old way of life is ending. It is very likely that they will grieve the loss of what they had become accustomed to which may manifest in sadness or anger if gone unattended. To approach a change that impacts a way of life by using company policy—objectively saying “this is what has been decided”—will not feel good. At the same time, trying to make people feel comfortable by telling them it is not a big deal or that they will not notice the change after a while will also not likely work. In times of transition, a leader’s imperative is actually to help people feel like they can be successful despite being uncomfortable and temporarily unhappy. Empathetic leaders who recognize their team members are struggling with a transition will create opportunities to foster dialogue. This may entail acknowledging that the situation is difficult and reminding the team that they have experienced challenges in the past, but the commitment to working together toward organizational goals while upholding organizational values has never waivered and will not change now. Then, leaders will listen to concerns while seeking to abate confusion and uncertainty by answering questions about what a change means, what it means to them, and how it will impact interactions with systems and with their colleagues. They will also not hesitate to offer direct feedback to their team members about how the change is going to impact things at an organizational level. For example, if RTO is a company-wide ordinance, leaders will want to explain how office space will now be managed in a way that may enhance team interactions and/or encourage team building. If relationships are nurtured in this way, it is reasonable to expect that most employees will progress to a calmer state of acceptance—what Bridges calls a “neutral zone.” As a leader, you can follow up on what you hear as an employee advocate. You can find the right time and ask your own supervisor your why, what, and how questions such as: Why is the company doing this now? What metrics/data demonstrates that returning to the office is appropriate? And what lift do we expect to see (productivity, efficiency, retention, etc.) with RTO? How will we accommodate employees who have made plans assuming we were going to stay remote/hybrid as we said we would? If you do not feel the answers you receive make sense, it’s also okay to talk with Human Resources. Remember, you are not only asking for yourself, you are asking for the people you are leading. Authentic reconciliation: You and the change Change is never easy, but it can be the impetus for a new beginning. Leaders who take the time to respectfully listen to how team members are feeling will also need to remember that what they do with what they hear matters. The goal will be to help team members make sense of what is changing, then determine how they can effectively contribute as part of the new environment. View the full article
  4. As homeowners insurance becomes expensive and hard to find, mortgage loan officers should work closely with insurance agents, said Travis Hodges of Viu by Hub. View the full article
  5. When climate disasters strike, funding for the Federal Emergency Management Agency (FEMA) is just one part of the response. The Department of Housing and Urban Development (HUD) also plays a significant role by helping cities and states rebuild after hurricanes, wildfires, and other climate impacts. The Trump administration, which has already taken aim at FEMA, now plans to drastically reduce the HUD office that funds disaster recovery. It’s a move that threatens the entire country—and some Republican-led districts more so. Every single state has had at least one federally declared major disaster due to extreme weather since 2011, according to Rebuild by Design, a project at the Institute for Public Knowledge at New York University that focuses in part on climate resilience. That means all Senate districts have been affected by fires, floods, tornadoes, or hurricanes (though extreme heat can be deadly and continues to be a growing climate threat, heat waves have not yet initiated a federal disaster declaration). Meanwhile, 99.5% of congressional districts in the U.S. include a county that has had at least one such disaster, with only two unscathed—though that figure doesn’t include statewide disaster declarations, the organization notes, which if counted would have raised the number to 100%. Still, that 99.5% figure has amounted to at least $117.9 billion in federal post-disaster assistance from FEMA and HUD. [Screenshot: Atlas of Accountability] Since 2011, 22 congressional districts have been struck by 12 or more disasters, and 77.3% of those are represented by Republican House members, while 22.7% are represented by Democrats. When it comes to the most affected states, California tops the list with 39, but Oklahoma, Tennessee, Iowa, Vermont, Alaska, and Mississippi all have had more than 25 disaster declarations each. Still, nearly every American has been affected in some way: 99.5% of U.S. residents live in counties with recent disaster declarations, per Rebuild by Design’s analysis. Rebuild by Design began as a HUD-launched design competition in 2013 to respond to the devastation caused by Hurricane Sandy. It has since become a broader organization to help governments collaborate on climate preparedness. It has also created an Atlas of Accountability, an interactive map that catalogs county-level disaster declarations, overlaying that information with details on congressional districts. The tool is meant to help communities and policymakers understand their exposure to disasters and the benefits of investing in climate resilience. This week, Rebuild by Design updated the tool with its latest data, highlighting how disasters have impacted the country. “This update continues to show that disasters impact everyone,” said Jeff Stevens, EVP and general manager at iParametrics, an emergency management organization, in a statement. “We need to invest in resilience before and after disasters to reduce the disaster impacts on communities and their critical infrastructure.” View the full article
  6. The day after the Super Bowl, ZapperBox quietly raised the price on Amazon of its over-the-air DVR. ZapperBox offers one of the best means of recording local channels from an antenna, and had been charging $275 for its flagship model. While the price hasn’t changed on ZapperBox’s website, it now costs $300 on Amazon. Gopal Miglani, ZapperBox’s founder and president, says he’s compensating for President Donald Trump’s 10% tariff on goods from China, which took effect on February 10. “We already moved manufacturing to Taiwan for the next lot and it costs much more there,” Miglani tells Fast Company via email. “Even if the 10% tariff is rescinded, we cannot go back to China. All these changes [are] very expensive.” For big tech companies like Apple and Amazon, the current tariffs may not move the needle much. Experts say those companies have lots of levers they can pull to avoid raising prices, at least if the tariffs don’t increase from here. The larger impact will be on smaller companies like ZapperBox, which will have to make tougher decisions about which costs to absorb and which ones to pass on. “It’s too risky” Matt Ronge, the cofounder and CEO of AstroPad, is also contemplating price hikes. AstroPad makes a range of gadgets for creative workers, including a wireless dongle that turns spare iPads or Macs into secondary computer displays and a combination Apple Pencil tip and iPad screen cover that feel more like writing on paper. While AstroPad is also looking into moving some manufacturing to other countries such as Vietnam, it consistently sees higher quality and lower prices from China, where all of its products are currently manufactured. The factories and supply chains for U.S. production aren’t yet mature enough, Ronge says. “We are really trying not to raise prices if we can help it,” Ronge says via email. “First we are looking for changes we can make that won’t affect product quality, like changing packaging. Only if we can’t make that work will we look at raising prices.” The bigger impact, Ronge says, will be on AstroPad’s future product plans. He’s operating on the assumption that tariff wars will only continue to escalate, which means the company must be choosier about what it brings to market. Ronge believes other small device makers will face similar dilemmas. “Sadly some more experimental and innovative consumer electronics products won’t make it to market in this environment. It’s too risky,” he says. Levers to pull For larger tech companies, the outlook is murkier. While price hikes are possible, device makers may have an easier time shifting production outside of China or absorbing the costs instead of passing them on, especially if most of their money is made after the sale. Executives from Roku, for instance, said on an earnings call this week that tariffs wouldn’t have any material impact on its business. Last year, only 14% of its revenues came from device sales, with the rest coming from “platform” activities, such as ads and subscriptions. “From a device perspective any impact on our gross margin related to tariffs, we believe, would be immaterial, and we don’t expect any impact on the platform revenue side of the business,” Roku CFO Dan Jedda said. Ted Malone, a former senior product manager on Amazon’s Fire TV business and former vice president of TiVo’s consumer business, says larger companies may have other levers to pull as well. Amazon, for instance, could put more promotional emphasis on higher-end 4K streaming players instead of HD models with slimmer profit margins. “They can shift demand simply by shifting their promotions for what goes on sale for Prime Day, or whatever,” he says. Device makers may also have stocked up inventory in anticipation of new tariffs under the Trump administration, which may explain why prices haven’t immediately increased. Cori Masters, a senior research analyst at Gartner, refers to this as “inventory buffering,” and says it’s one strategy companies can use to at least delay price hikes. “Based on inventory buffering, they could choose to wait to pass through pricing until they’ve completed that inventory,” Masters says. In the meantime, device makers have already been finding ways to move more production out of China in response to previous tariffs. Trump had imposed tariffs on steel and aluminum (among other things) from outside the U.S. in 2018, and the Biden administration increased them for China last year. A Gartner survey last year found that 80% of companies had executed a “China-Plus-One” strategy that emphasizes more diverse supply chains. “They’re already making movements to diversify into a more regionalized or near-shoring type of strategy,” Masters says. Malone notes that such diversification won’t be easy for everyone. “For smaller manufacturers who don’t have that luxury to have six lines in Shenzhen, and three lines in Mexico, and four lines in Cork, Ireland, for people that don’t have the ability to distribute manufacturing like that, I think it’s a much bigger challenge.” Even device makers that primarily look beyond China may have trouble avoiding tariffs entirely. Nirav Patel, the founder and CEO of sustainable laptop maker Framework, says via email that while its laptops and mainboards are made in Taiwan, it relies on mainland China to produce the modules that users can install to expand functionality. “[W]e are taking this into account for future module pricing for U.S. customers in the Framework Marketplace as we also continue to diversify our supply base,” he says. More dire scenarios Even with work-arounds, some amount of price hiking seems inevitable, even for larger companies. CTA, a tech industry trade group, points out that 80% of smartphones come from China, and the average retail price is $1,000 for U.S. consumers. Even if consumers don’t pay extra up front, the group suggests that consumers may eventually absorb the costs through higher service fees from wireless carriers, who subsidize phones in exchange for long-term commitments. CTA has pointed to gloomier outcomes as well, on the assumption that 10% tariffs are just the start. Using hypothetical 60% to 100% tariffs on goods from China and 10% to 20% tariffs on goods from elsewhere, a CTA study estimates price hikes of 26% to 37% for phones, 46% to 68% for laptops and tablets, and 40% to 58% for game consoles. Part of what makes the actual impact of tariffs—when they’ll result in higher prices, and by how much—is that no one knows what those tariffs will actually be a few weeks or a few months from now. “Trump had threatened up to 60% tariffs on China,” ZapperBox’s Gopal Miglani says. “And this kind of whiplash is untenable.” View the full article
  7. Pagination in SEO is splitting your content across multiple pages. It‘s good for SEO if implemented correctly. View the full article
  8. After bottoming out during the throes of the COVID-19 pandemic, the perception of conscious consumerism has ascended to new heights in recent years. On the surface the statistics are headed in the right direction. The majority of Americans believe it is important to support socially responsible products and services, and the majority have done so in the past year. Additionally, roughly a third of the country plans to spend more with such brands in the year ahead. But while the headlines suggest a cause for celebration for people selling to conscious consumers, the underlying data in the results from our agency’s annual Conscious Consumer Spending Index tell more of a cautionary tale. Despite seeing a steady rise in socially responsible spending (three of our Index’s top scores in its 12 years have occurred within the last four years), one of the more concerning findings this time around was an all-time low in success rate for Americans in terms of following through on their intentions to support socially responsible brands. The big culprit for this disconnect? Price. It is easy to find research that affirms that consumers prefer to shop locally and will pay a premium for doing so. It is equally simple to confirm that consumers say they will pay more for socially responsible products and services. Unfortunately, these results are far more aspirational than they are realistic. Year after year, our Index shows that consumers prefer to shop at stores offering a “buy one get one” versus those offering to give a like product to someone in need or make a charitable donation for each purchase. Meanwhile, more than half of Americans say the price of “do good” products and services deterred them from following their hearts and supporting conscious brands. That tracks with other research showing that the majority of Americans want to shop local more frequently, but also cite price as the biggest barrier. In the same survey, almost 30% of Americans said they were morally opposed to Amazon, yet the vast majority of these people reported they shop there anyway. For the past 10 years, we’ve been asking Americans to name one socially responsible company or cause. This is unaided recall, so we don’t provide options. It’s up to respondents to come up with a name on the spot. Amazon has topped the list for six years running, while Walmart is always lurking near the top as well. Amazon’s reign at No. 1 on this list has been perplexing for years, but maybe there’s a contingent of Americans trying to justify the fact that saving money is trumping morals. At the same time, online retailers such as Shein and Temu are invading American households on the daily. Research suggests that 152 million Americans use Temu regularly. It is the third most popular shopping app among millennials. There are obvious questions being posed about how socially responsible such sites are. What’s clear is these sites are offering products at significantly lower prices, and that’s enough for many to click “buy now.” All of this tells us that consumers continue to be price sensitive when it comes to “do good” brands, and that when the economy is harder on the average American, this price sensitivity naturally increases. It seems fair to suggest that we need to double down on educating consumers that the price of a product or service does not equate to its cost—or its value. We have to push consumers beyond price as the determining factor, which can be challenging, particularly when 20% of American households say their income has fallen in the past year. For conscious consumerism to see continued growth, or at least avoid a cold plunge, we have to make stronger links with consumers and reframe the value prop of local, do-good brands as they shop. Just like we expect companies to lean into their purpose, even when profits suffer, we have to hold consumers to the same standard. It’s entirely a different scale, and entirely a different proposition altogether. However, purchasing locally sourced, higher-quality products while reducing overall consumption could lead to less pressure on the pocketbook while fueling higher success rates on purposeful intentions. The problem is the average consumer isn’t doing this math—yet. And if they are, they are coming up with the wrong answer. The fate of this movement relies on a better equation. View the full article
  9. Thinking of starting your own business? Why not try the limousine business? It can be a good way to make money if done right. If you’re curious about how to start a limo business, you’re in the right spot. We’re here to guide you through the steps, making jumping in and getting going easier. Let’s get started! Understanding The Limousine Industry The limousine industry isn’t just about luxury cars but top-notch service and a memorable experience. At its core, a limo business specializes in offering premium transportation services. It’s about giving people a sense of importance, a taste of the high life, even for just a few hours. While many envision weddings and red-carpet events, the limo industry has evolved, offering a diverse range of services to various clientele. The Scope of Limo Services The beauty of a limo business is its versatility. From standard rides to the airport to more specialized outings, here’s a glimpse into the variety of limo businesses you can get into: Airport Transfers Limo services are frequently used to provide travelers with a stress-free experience when going to and from the airport, which often leads them to choose limos over standard taxis. Corporate Customers Business professionals value their time. They often require efficient and comfortable transportation to meetings, events, or between different company locations. A seamless, luxury limo service can make you the go-to for corporate clientele. Special Events Limousine services are among the top wedding business ideas. But they can also be useful for proms, anniversaries, or any other event that calls for a celebration. A limo adds that touch of magic and luxury, making any occasion memorable. Sightseeing Tours In areas with a high volume of tourists, limo businesses can offer guided sightseeing tours. This allows tourists to experience the attractions while enjoying a touch of luxury. Personal and Leisure Whether it’s a night out on the town, a surprise birthday celebration, or a romantic date, limo services provide the perfect touch for these special occasions, delivering a unique experience. Steps to Start Your Own Limo Business Starting a limo business is as exciting as it sounds, but like any other business, it requires careful planning and execution. The following steps will help guide you through how to start a business in the limo industry, ensuring you have all the tools and knowledge needed to steer your limo business to success. Step 1: Conduct Market Research Understanding your market is essential for any successful business. Explore local insights to develop limousine services that truly connect with your audience. Understand Your Locale: Tailor your offerings according to your location’s specific needs. Analyze the Competition: Look for gaps and opportunities by studying the activities of other businesses in the industry. Tools and Techniques: Platforms like Google Trends, local surveys, and Statista can provide invaluable data. Step 2: Create a Business Plan for a Successful Limo Business A well-thought-out business plan acts as your guiding star, directing your venture’s trajectory. Business Description: Define your niche. Market Analysis: Identify your ideal customer and market demand. Organizational Structure: Outline the business’s leadership and hierarchy. Service Offerings: Detail your offerings and pricing structures. Financial Projections: Estimate revenue and expenses. Step 3: Secure Funding for Your Limousine Company Getting the right financial backing can make all the difference between a dream and reality. Loans: Traditional but effective, especially for substantial initial investments. Investors: Ideal if you’re looking for expertise along with capital. Self-funding: A go-to for those with significant savings and confidence in their business idea. Step 4: Acquire Necessary Licenses and Permits Staying on the right side of the law ensures your business runs smoothly without interruptions. Business License: Mandatory for any business operation. Limo and Chauffeur Licenses: Required in many states for operations and driving. Vehicle Permits: Essential for areas with specific restrictions. Step 5: Purchase or Lease Limo Vehicles Your fleet is your brand ambassador, so choose wisely! Buying Pros and Cons: Complete ownership vs. upfront costs and depreciation. Leasing Pros and Cons: Flexibility and lower initial costs vs. ongoing payments. Selecting Vehicles: Align your choices with your target clientele’s preferences. Step 6: Hire Staff and Train Limo Drivers Your team is the heart and soul of your business, ensuring every ride is memorable. Recruiting: Opt for a mix of experience and fresh talent. Training: Cover driving basics, safety, and customer service nuances. Professional Drivers: Their role extends beyond driving – they’re the face of your brand. How Much Does it Cost to Start a Limo Business? Understanding the financial aspect of starting a limo business is essential. From initial costs to recurring expenses, let’s break down what you might expect to invest: Vehicle Acquisition: Buying: The cost of a brand-new limo can vary significantly, ranging from $60,000 to $400,000 based on the model and features included. Leasing: Monthly expenses can range from $1,000 to $3,000, depending on the type of vehicle you choose. Licensing and Permits: Expect a range of $300 to $500 for a general business license. With annual renewals, specific limo licenses can cost from $250 to $500. Insurance: General liability insurance may cost around $2,000 to $4,000 annually. Vehicle insurance, crucial for limos, might range from $5,000 to $10,000 per vehicle annually. Staffing: The annual cost of hiring a driver can vary between $30,000 and $50,000, influenced by their experience and the location. Other staff, like dispatchers or administrators, can add to payroll expenses. Marketing: Website setup and maintenance: $1,000 to $5,000 initially, with monthly hosting, SEO, and updates costs. Advertising campaigns: Depending on the platform, you might spend $500 to $2,000 monthly. Operational Costs: Daily expenses like fuel, vehicle maintenance, office utilities, and lease (if you don’t own office space). Here is a quick summary of the possible costs: Expense CategoryEstimated Cost Range Vehicle Acquisition (Buying)$60,000 to $400,000 per vehicle Vehicle Acquisition (Leasing)$1,000 to $3,000 per month, per vehicle Licensing and Permits$300 to $500 for general license Limo-specific Licenses$250 to $500 (annual renewals may apply) Insurance (Liability)$2,000 to $4,000 annually Insurance (Vehicle)$5,000 to $10,000 annually per vehicle Staffing (Driver's Salary)$30,000 to $50,000 annually per driver Marketing (Website)$1,000 to $5,000 initially (plus monthly costs) Marketing (Advertising)$500 to $2,000 monthly Tips for Limo Business Owners Know Your Audience: As a limo business owner, you must differentiate between corporate and personal event clients; cater to their specific needs. Check out the video below by the Limo Marketer on how to get corporate clients if that’s your target audience. Maintain Your Fleet: Regular check-ups and cleanings ensure a longer vehicle lifespan. Network: Attend local business events, join associations, and build relationships with hotels and venues. Stay Updated with Technology: Modern booking systems and apps streamline operations. Safety First: Regular training sessions for drivers on safety standards can be a significant USP. Ensuring Top-Notch Customer Service In the limo business, the quality of service is crucial. While your vehicles may initially draw clients in, it is the level of service that will encourage them to return. Driver Etiquette: Make sure that drivers are properly trained to greet customers, open doors, and deliver a comprehensive, luxurious experience. Feedback Loop: Regularly collect feedback from clients and act on areas of improvement. Personalization: Little touches like personalized music choices or complimentary beverages can leave a lasting impression. Implementing Effective Marketing Strategies for Your Limo Company Promoting your business in today’s digital age requires a mix of traditional and modern marketing techniques: SEO: Optimize your website for search engines to attract organic traffic. Focus on local SEO to capture the nearby clientele. Social Media Marketing: Use platforms like Instagram and Facebook to showcase your fleet, share client testimonials, and promote special offers. Traditional Marketing: Business cards, brochures at local businesses, or partnerships with event planners can still bring in a considerable clientele. Email Campaigns: Periodic newsletters with discount codes or showcasing new additions to your fleet can keep your clientele engaged. Referral Programs: Encourage your satisfied clients to refer friends or colleagues with incentives. FAQs: How to Start a Limo Business Do I Need Special Insurance to Run Limousine Services? Yes, you do. Limousine services require specialized insurance, known as livery insurance, that goes beyond standard auto insurance. This covers the business for potential liabilities, especially given that you’re transporting clients for profit. Coverage can vary, so it’s vital to discuss specifics with an insurance provider experienced in livery insurance. What Type of License Do You Need to Operate a Limousine Rental Business? Aside from a general business license, you’ll often need a chauffeur’s license or a special limo business license depending on your state or country. These licenses ensure drivers adhere to specific guidelines related to safety, vehicle maintenance, and customer service. Always check local regulations to confirm exact requirements. How Much Profit Do Limo Companies Make? Profit varies widely based on factors such as location, fleet size, services offered, and business efficiency. While limo companies can enjoy significant mark-ups on services – often 20% to 30% margins – expenses like insurance, maintenance, salaries, and marketing can eat into profits. Success in the limo business requires balancing revenue streams with operational costs. How Can a Limousine Service Attract New Clients? Attracting new limo business clients often involves a mix of traditional marketing, content marketing planning, and word-of-mouth. Networking with event planners, hotels, and corporate businesses can be fruitful. Online, focus on local SEO, engage potential clients via social media, and encourage satisfied customers to leave positive reviews. Special promotions or partnerships with car rental app providers can also draw in new clientele. Can I Start a Limo Service Business from Home? Technically, yes, especially in the initial stages. If you’re starting small, your home can serve as your base of operations, handling bookings and administration. However, you’ll need a secure location for your vehicles, whether it’s a leased space or a spacious home garage. As your business grows, you might consider moving to a dedicated office or facility for professionalism and expanded operations. Always ensure you adhere to local zoning regulations when operating a business from home. Remember, while these answers provide a good starting point, always consult local regulations and professionals when establishing your limo business. Image: Envato Elements This article, "How to Start a Limo Business: Your Step-by-Step Guide" was first published on Small Business Trends View the full article
  10. Thinking of starting your own business? Why not try the limousine business? It can be a good way to make money if done right. If you’re curious about how to start a limo business, you’re in the right spot. We’re here to guide you through the steps, making jumping in and getting going easier. Let’s get started! Understanding The Limousine Industry The limousine industry isn’t just about luxury cars but top-notch service and a memorable experience. At its core, a limo business specializes in offering premium transportation services. It’s about giving people a sense of importance, a taste of the high life, even for just a few hours. While many envision weddings and red-carpet events, the limo industry has evolved, offering a diverse range of services to various clientele. The Scope of Limo Services The beauty of a limo business is its versatility. From standard rides to the airport to more specialized outings, here’s a glimpse into the variety of limo businesses you can get into: Airport Transfers Limo services are frequently used to provide travelers with a stress-free experience when going to and from the airport, which often leads them to choose limos over standard taxis. Corporate Customers Business professionals value their time. They often require efficient and comfortable transportation to meetings, events, or between different company locations. A seamless, luxury limo service can make you the go-to for corporate clientele. Special Events Limousine services are among the top wedding business ideas. But they can also be useful for proms, anniversaries, or any other event that calls for a celebration. A limo adds that touch of magic and luxury, making any occasion memorable. Sightseeing Tours In areas with a high volume of tourists, limo businesses can offer guided sightseeing tours. This allows tourists to experience the attractions while enjoying a touch of luxury. Personal and Leisure Whether it’s a night out on the town, a surprise birthday celebration, or a romantic date, limo services provide the perfect touch for these special occasions, delivering a unique experience. Steps to Start Your Own Limo Business Starting a limo business is as exciting as it sounds, but like any other business, it requires careful planning and execution. The following steps will help guide you through how to start a business in the limo industry, ensuring you have all the tools and knowledge needed to steer your limo business to success. Step 1: Conduct Market Research Understanding your market is essential for any successful business. Explore local insights to develop limousine services that truly connect with your audience. Understand Your Locale: Tailor your offerings according to your location’s specific needs. Analyze the Competition: Look for gaps and opportunities by studying the activities of other businesses in the industry. Tools and Techniques: Platforms like Google Trends, local surveys, and Statista can provide invaluable data. Step 2: Create a Business Plan for a Successful Limo Business A well-thought-out business plan acts as your guiding star, directing your venture’s trajectory. Business Description: Define your niche. Market Analysis: Identify your ideal customer and market demand. Organizational Structure: Outline the business’s leadership and hierarchy. Service Offerings: Detail your offerings and pricing structures. Financial Projections: Estimate revenue and expenses. Step 3: Secure Funding for Your Limousine Company Getting the right financial backing can make all the difference between a dream and reality. Loans: Traditional but effective, especially for substantial initial investments. Investors: Ideal if you’re looking for expertise along with capital. Self-funding: A go-to for those with significant savings and confidence in their business idea. Step 4: Acquire Necessary Licenses and Permits Staying on the right side of the law ensures your business runs smoothly without interruptions. Business License: Mandatory for any business operation. Limo and Chauffeur Licenses: Required in many states for operations and driving. Vehicle Permits: Essential for areas with specific restrictions. Step 5: Purchase or Lease Limo Vehicles Your fleet is your brand ambassador, so choose wisely! Buying Pros and Cons: Complete ownership vs. upfront costs and depreciation. Leasing Pros and Cons: Flexibility and lower initial costs vs. ongoing payments. Selecting Vehicles: Align your choices with your target clientele’s preferences. Step 6: Hire Staff and Train Limo Drivers Your team is the heart and soul of your business, ensuring every ride is memorable. Recruiting: Opt for a mix of experience and fresh talent. Training: Cover driving basics, safety, and customer service nuances. Professional Drivers: Their role extends beyond driving – they’re the face of your brand. How Much Does it Cost to Start a Limo Business? Understanding the financial aspect of starting a limo business is essential. From initial costs to recurring expenses, let’s break down what you might expect to invest: Vehicle Acquisition: Buying: The cost of a brand-new limo can vary significantly, ranging from $60,000 to $400,000 based on the model and features included. Leasing: Monthly expenses can range from $1,000 to $3,000, depending on the type of vehicle you choose. Licensing and Permits: Expect a range of $300 to $500 for a general business license. With annual renewals, specific limo licenses can cost from $250 to $500. Insurance: General liability insurance may cost around $2,000 to $4,000 annually. Vehicle insurance, crucial for limos, might range from $5,000 to $10,000 per vehicle annually. Staffing: The annual cost of hiring a driver can vary between $30,000 and $50,000, influenced by their experience and the location. Other staff, like dispatchers or administrators, can add to payroll expenses. Marketing: Website setup and maintenance: $1,000 to $5,000 initially, with monthly hosting, SEO, and updates costs. Advertising campaigns: Depending on the platform, you might spend $500 to $2,000 monthly. Operational Costs: Daily expenses like fuel, vehicle maintenance, office utilities, and lease (if you don’t own office space). Here is a quick summary of the possible costs: Expense CategoryEstimated Cost Range Vehicle Acquisition (Buying)$60,000 to $400,000 per vehicle Vehicle Acquisition (Leasing)$1,000 to $3,000 per month, per vehicle Licensing and Permits$300 to $500 for general license Limo-specific Licenses$250 to $500 (annual renewals may apply) Insurance (Liability)$2,000 to $4,000 annually Insurance (Vehicle)$5,000 to $10,000 annually per vehicle Staffing (Driver's Salary)$30,000 to $50,000 annually per driver Marketing (Website)$1,000 to $5,000 initially (plus monthly costs) Marketing (Advertising)$500 to $2,000 monthly Tips for Limo Business Owners Know Your Audience: As a limo business owner, you must differentiate between corporate and personal event clients; cater to their specific needs. Check out the video below by the Limo Marketer on how to get corporate clients if that’s your target audience. Maintain Your Fleet: Regular check-ups and cleanings ensure a longer vehicle lifespan. Network: Attend local business events, join associations, and build relationships with hotels and venues. Stay Updated with Technology: Modern booking systems and apps streamline operations. Safety First: Regular training sessions for drivers on safety standards can be a significant USP. Ensuring Top-Notch Customer Service In the limo business, the quality of service is crucial. While your vehicles may initially draw clients in, it is the level of service that will encourage them to return. Driver Etiquette: Make sure that drivers are properly trained to greet customers, open doors, and deliver a comprehensive, luxurious experience. Feedback Loop: Regularly collect feedback from clients and act on areas of improvement. Personalization: Little touches like personalized music choices or complimentary beverages can leave a lasting impression. Implementing Effective Marketing Strategies for Your Limo Company Promoting your business in today’s digital age requires a mix of traditional and modern marketing techniques: SEO: Optimize your website for search engines to attract organic traffic. Focus on local SEO to capture the nearby clientele. Social Media Marketing: Use platforms like Instagram and Facebook to showcase your fleet, share client testimonials, and promote special offers. Traditional Marketing: Business cards, brochures at local businesses, or partnerships with event planners can still bring in a considerable clientele. Email Campaigns: Periodic newsletters with discount codes or showcasing new additions to your fleet can keep your clientele engaged. Referral Programs: Encourage your satisfied clients to refer friends or colleagues with incentives. FAQs: How to Start a Limo Business Do I Need Special Insurance to Run Limousine Services? Yes, you do. Limousine services require specialized insurance, known as livery insurance, that goes beyond standard auto insurance. This covers the business for potential liabilities, especially given that you’re transporting clients for profit. Coverage can vary, so it’s vital to discuss specifics with an insurance provider experienced in livery insurance. What Type of License Do You Need to Operate a Limousine Rental Business? Aside from a general business license, you’ll often need a chauffeur’s license or a special limo business license depending on your state or country. These licenses ensure drivers adhere to specific guidelines related to safety, vehicle maintenance, and customer service. Always check local regulations to confirm exact requirements. How Much Profit Do Limo Companies Make? Profit varies widely based on factors such as location, fleet size, services offered, and business efficiency. While limo companies can enjoy significant mark-ups on services – often 20% to 30% margins – expenses like insurance, maintenance, salaries, and marketing can eat into profits. Success in the limo business requires balancing revenue streams with operational costs. How Can a Limousine Service Attract New Clients? Attracting new limo business clients often involves a mix of traditional marketing, content marketing planning, and word-of-mouth. Networking with event planners, hotels, and corporate businesses can be fruitful. Online, focus on local SEO, engage potential clients via social media, and encourage satisfied customers to leave positive reviews. Special promotions or partnerships with car rental app providers can also draw in new clientele. Can I Start a Limo Service Business from Home? Technically, yes, especially in the initial stages. If you’re starting small, your home can serve as your base of operations, handling bookings and administration. However, you’ll need a secure location for your vehicles, whether it’s a leased space or a spacious home garage. As your business grows, you might consider moving to a dedicated office or facility for professionalism and expanded operations. Always ensure you adhere to local zoning regulations when operating a business from home. Remember, while these answers provide a good starting point, always consult local regulations and professionals when establishing your limo business. Image: Envato Elements This article, "How to Start a Limo Business: Your Step-by-Step Guide" was first published on Small Business Trends View the full article
  11. Within Walmart, employees known as merchants make decisions about which products the company carries online and in stores, as well as pricing for those items. Naturally, the job involves plenty of data analysis, with merchants breaking down sales numbers by product category, sales channel, region, brand, item characteristics, and other factors. But manually running all of those reports and examining results using tools like Excel can be time-consuming, especially when merchants need to run multiple reports. “You can see how these reports can become time-consuming when analyzing customer behavior across so much data,” says Brian Knapp, senior vice president for merchandising transformation at Walmart U.S. “In fact, running and analyzing these reports can take hours, and we know that customer expectations are changing fast, and we need to be able to move with speed to respond to customer demand.” [Photo: Courtesy of Walmart] To help merchants quickly access and analyze relevant information, Walmart has introduced Wally, an internal generative AI tool that can dive into internal data to create responses in just seconds. Wally uses a familiar chat-style interface to retrieve relevant data from Walmart’s databases while accurately interpreting product industry jargon and category names (meaning users don’t have to worry about whether the database lists an item as, say, “TV” or “television”). Wally can then generate quick answers, tables, or full reports as needed. “We’re able to take some of the best practices we as a company have [learned] over the decades in analyzing this kind of data and generate a very high quality report for our merchants to then go use,” says Aditya Kumarakrishnan, a distinguished data architect at Walmart Global Tech. In a demo, Kumarakrishnan showed how a merchant could use Wally to analyze data about consumer electronics sales, probing details about televisions brands and prices for both in-store and delivery purchases. Wally can also help merchants manage both out-of-stock or overstocked items, and determine when to adjust prices or update sale info. The AI tool, first announced to the public on Thursday, was introduced to merchants about a month ago. So far, Knapp says, they’ve reported it has saved time they can then use on other tasks, and has made data more accessible to merchants. Wally has also been given access to training material that Walmart provides to its merchandising team, allowing it to make recommendations and interpret data in line with that internal guidance. Wally isn’t the only AI tool in use at Walmart. The company has previously unveiled an AI shopping assistant for customers and highlighted generative AI features to guide web customers to relevant deals. In an earnings conference call Thursday, CEO Doug McMillon said AI coding assistance and code completion tools helped save about four million developer hours last year. To make sure Wally gives accurate answers, Walmart has developed automated tests where the tool’s numeric responses are checked against known answers; the company even trained an AI judge to evaluate the software’s conversations based on human-annotated samples. Kumarakrishnan says his team also regularly reviews feedback from users on how the tool is working and other features it could offer. “There’s a whole group of us that love sifting through the feedback that merchants are giving,” he says. “There are questions that they’ll ask and they’ll want to know a slightly different angle, and that gives us a roadmap to go execute on for Wally.” View the full article
  12. You may have noticed that the Google-owned video-sharing site’s infamous red play logo is now rendered in a softer, more pinkish hue. That’s because user research revealed that the company’s logo color rated as one of its top three most outdated design elements. Last updated in 2017, YouTube’s old brand color was a pure red that users perceived to be “too loud when implemented in key UI moments,” Robyn Lee, YouTube’s visual design lead, said in a Google Design blog post. From top: The old red vs. the new [Image: YouTube]The old red had other technical problems, too, like rendering orange on some screens and causing a burn-in effect on TVs—a major issue considering YouTube TV’s rapid growth. But with the color so central to the platform’s brand identity, designers had to be thoughtful about making a change. [Image: YouTube]To pick the new red, which began appearing on the site several months ago, YouTube’s design team looked for colors that fit the company’s creative principles of being welcoming, engaging, dynamic, and unified. They “stayed away from colors that felt domineering, cold, or corporate,” product manager Linda Hong said, and settled on a more mellow shade. [Image: YouTube]Designers also implemented a new red-to-magenta gradient and were mindful of how often red appears on the site. By limiting it to specific brand marks and UI applications, like the flame icon for “Trending” videos and and a fireworks animation that’s activated when users click the like button, it’s less overpowering. [Image: YouTube]“Red is synonymous with YouTube, but if it’s used everywhere, its power is diluted,” said visual design lead Amy Yip. “The red should be special and unique and limited to specific areas.” It’s a subtle color shift that keeps one of the brand’s core visual identifiers intact but adapts it for the needs of modern audiences in just the way you might expect from a video-sharing site: It’s easier on the eyes. View the full article
  13. When President Trump issued a freeze on federal grants and loans in late January, there was widespread confusion about what it could mean for countless programs that rely on that funding. For childcare providers, that funding can be a crucial source of financial support, since block grants and federal programs like Head Start enable them to serve low-income families who need affordable care. The Trump administration later clarified that certain programs—including Head Start—would be exempt from the freeze, and Trump’s proposal was rescinded just days later. But the damage had already been done: Even a week later, there were reports that childcare providers could not access federal funds that they desperately needed to cover payroll and continue providing care to families. The National Head Start Association found that at least 45 providers could not access federal funds, potentially compromising care for nearly 20,000 children and families. In the childcare industry, the steep cost of labor means that providers often operate with slim margins and have little to no financial cushion, leaving them in a precarious position. During the pandemic, many childcare centers only stayed afloat because the industry received billions of dollars in federal aid, which has since dried up. Some childcare workers worry that they could still be impacted by a freeze on federal spending, even if their funding has not been stripped at the moment. Their concerns are not unfounded: Despite the rescinded memo and court orders blocking the freeze, the Trump administration has paused funding for a variety of other federal grants, according to multiple reports. Fast Company spoke to two childcare providers who shared what it was like to navigate the aftermath of Trump’s proposal, and how a funding freeze could have impacted their ability to serve low-income families—or even keep their doors open. These conversations have been edited for clarity and length. Amanda Schillinger, childcare administrator in Burnsville, Minnesota For the entire time I’ve worked in [childcare], it has been an industry that struggles financially. You can only charge parents so much because they can only pay so much—but they can’t go to work if they don’t have childcare. So it’s a complicated system where it’s a needed service, but it’s a very expensive service to operate, and you have to have plenty of staff. I always tell people, imagine having seven 2-year-olds all by yourself because in Minnesota, the ratio is one adult for every seven [kids]. Or imagine having four babies that you are responsible for feeding and caring for and educating and changing diapers—and how much work that would be. I was checking news, like I do throughout the day, and [the funding freeze] popped up. My heart started to race. What does this mean? I know our childcare assistance comes from the block grants, which is a federal program. I know we’re on the food program, and that is also a federal program. I was like, are we not getting money anymore? I spent the entire day trying to find any information, to find out: What does this mean? There was no information. Nobody knew. I had to sit down with our owner and say, hey, this is what’s going on right now. We need to start coming up with a plan. Sixty-five percent of our students are served by the childcare assistance program. So I was like, how long can we operate if we aren’t seeing that money? And the owner [said] maximum 30 days. Having those students leave includes laying off staff. We can’t just indefinitely pay staff when we don’t have the students to pay for that. The food program pretty much pays for 100% of our food costs because we serve so many low-income families. We have not run into issues at this time with accessing our funds. I know Head Start programs have still been having issues with that. Until this is completely settled, we still are working on all of our plans and contingencies. Could we float those families on childcare assistance for a period of time? Or is this something where once we aren’t getting reimbursed, we just can’t? So that’s one of the big things we’re having to look at—and that impacts staff and layoffs. We are fortunate to live in a state that has invested in childcare. That has definitely made a huge difference here compared to so many states. We have a program that helps cover classroom staff costs, and those things help us have a little bit better footing. But don’t get me wrong—it’s not enough. If the funding freeze ever happened, it would be an absolute stretch to make it 30 days. Christina Robles, childcare provider in Salt Lake City, Utah I have been running a daycare from my home since 2013. I have some of my own traumas with childcare, so when I had my own daughter, I decided that I wanted to be able to provide care for those that were in my situation and give my daughter the social development that she needed at that time. Originally, I was only going to do it for a few years, and here I am with three locations. Currently, I’m serving 48 families that are economically disadvantaged. I would say about 75% of my income comes from subsidized childcare, and the rest of it is out of pocket by parents, but that’s not the norm. I’m not in this for money. I’m in it to help the community. In addition to that, I also employ six single mothers because it gives them an opportunity to stay home with their children while making an impact on their life and get a livable wage. I pay $15 an hour to all of my employees, so it’s as livable as I can [afford] in this economy. I walk a fine line between profitability and providing a safe space for children, where parents can trust that their children are being taken care of and taught. The pandemic funding [for childcare] made it possible for me to make big changes in my program so that I could reach more families, and it offset a lot of the cost for those parents and made it possible for me to grow in an industry that you can’t really grow in. It felt like there was this tidal turn, where we were being seen, heard, and valued. When the government was investing in us, I was investing in my workers; we were investing in children. We were really starting to see a huge difference across the board. It allowed me to go from paying my employees $10 an hour to paying all of them $15 an hour or more. When that funding went away, it left a heavy, heavy burden on me. When the news came down that there was a federal freeze, nobody knew what the heck that meant. Did that mean that was going to impact our food program? Nobody could answer, and they didn’t know when it was going to take place. For me specifically, that’s about $6,000 a month. That’s the income for at least two of my employees. And then, it would have impacted block grants. Like I said, 75% of my income comes from subsidized kids—so right there, that’s my entire livelihood. I also serve children from Indigenous tribes. It’s a good 30% of my income at one of my locations. When a few days had gone by, and I was like okay, this [federal freeze] is not happening, I got a letter stating that their funds had actually been frozen. They did not have access to it, and they had no idea when they would be able to pay us, if at all. I literally wasn’t getting paid as of that moment—and that was $5,000. It took about three weeks or so before we realized that the funding was coming through, and I didn’t end up actually having to front the cost. But I was going to. I had already had conversations with the Indigenous parents because I couldn’t imagine what they were going through. What would they have done? Where would they have taken their kids? Would they have been able to take time off? I had to sit down and have really tough conversations with all of my employees, who do an amazing job every single day. I was like I don’t know that I’m going to be able to make payroll. It was just so disheartening and stressful. If I lose any federal funding, either I’m going to have to close my doors completely to all of my locations—that’s a real possibility—or I will have to change the clientele, and I will no longer be able to serve those underprivileged families who deserve an opportunity to have high-quality childcare. I would literally have to say: You don’t make enough money. And how do you place value on someone with their economic status? How do you do that to a child? How do you do that to a family that you’ve created a lifelong bond with? I would be forced to only look at profits and numbers. That’s never how I’ve operated. But I cannot live in fear of this administration, and what they’re going to do. If I do that and I base my decisions off fear, I’m not doing any justice to my families that I serve. View the full article
  14. According to recent statistics, Airbnb hosts add 14,000 new additions to their numbers every month. Airbnb’s CEO Brian Chesky became the first host when it started. Currently, there are over 7 million listings across the globe and 100,000 cities with active listings. Unfortunately, that means a number of fraudulent hosts, fake accounts, and other scams. Some people point out the loosely written rules and even looser enforcement. READ MORE: How to Start an Airbnb Business Don’t Fall For These Scams on the Airbnb App Following is a list of the most common Airbnb scams. Fake Listings This kind of fake listing can have photos that have been stolen or doctored. If the listing looks too good to be true, do a reverse image search. Look for negative reviews online. Bait and Switch This one is common. You book a hotel room or other space but when you arrive, you find that space is no longer available. Some scammers say the last guest damaged it. You get offered a different place that might not be as nice as the original listing. The plumbing scam is common. People book a private room or other space only to be told there’s a sudden problem with the plumbing. Asking you to Pay Using Another Platform. Some scammers ask you to pay using something other than Airbnb’s platform. They might even offer a discount. Faked Damages. The verification process is difficult when claims of fake damages are made. However, there is a Resolution Center you can contact on the official site. Fake Reviews Five-star reviews are the gold standard for hosts. They need to maintain a certain overall rating and avoid bad reviews. An unscrupulous host directly contacts guests for these reviews and asks to handle disputes privately. Multiple Bookings You can’t double book a property on Airbnb for a higher price. But the property can be double booked if it’s listed on another site like Vrbo. Exorbitant Cleaning Fees Some hosts set deceptively low rental prices but balance them with high cleaning fees. These charges may only become apparent after the guest has committed to the booking. Last-Minute Cancellation Tactics Hosts cancel bookings at the last minute, often without providing a suitable alternative, leaving guests stranded or with subpar accommodations. Undisclosed Surveillance Devices Hidden cameras found in rental properties violate Airbnb’s privacy policies. Guests should be cautious of undisclosed surveillance equipment in their rental. Security Deposit Fraud Unscrupulous hosts may falsely claim damage to the property to illegitimately withhold or claim the security deposit from guests. Phishing Scams Scammers impersonate Airbnb through emails or messages to steal personal and login information from hosts or guests. Long-Term Rental Deceptions Scams targeting long-term renters often involve asking for large deposits or advance rent for properties that are non-existent or unavailable. Fake Airbnb Websites Fraudulent websites imitating Airbnb’s official site trick guests into booking and paying through them. Always verify the URL to ensure it’s Airbnb’s legitimate site. Inaccurate Location Listings Scammers may list properties as being in desirable or premium locations when they are actually situated in less favorable areas. This scam lures guests with the promise of an ideal location, only to disappoint upon arrival with a less attractive or convenient setting. Awareness of these scams and exercising caution can significantly reduce the risk of falling victim to fraudulent activities on Airbnb. Guests should always communicate and make payments through Airbnb’s official platform, carefully review listings, and be wary of offers that seem too good to be true. Hosts, on the other hand, should adhere to Airbnb’s guidelines, maintain transparent communication, and ensure their listings accurately represent their properties. READ MORE: Now is the Time for Local Small Businesses to Consider Offering Gift Cards What Is an Airbnb Scam? As you can imagine, there are several types of Airbnb scams. These include listings that feature fake property reviews, counterfeit photos, and multiple listing scams, among others. Additionally, unsuspecting guests have fallen victim to account hacking. Are you an Airbnb host or a patron? Read on to find out more about how this vacation rental site works. And the red flags you need to watch out for. How Do AirBnB Scams Work? There are a number of different scams. A search on the internet begins to highlight them. They include fake reviews that lure in Airbnb users. Many involve different prices through third-party websites. Many are about the host’s false advertising and charging more than what the original booking asked for. How to Avoid Being Scammed on Your Airbnb Vacation Rental If you want to avoid Airbnb scams on your next rental these tips help. They are all about due diligence. Booking a place that has been pre-vetted is a good idea for your next vacation rental. CEO Brian Chesky made an announcement on a specific date about verifying the information on their Internet platforms. There is a hotline to call for short-term rentals and other bookings. Check the host profile. Look for a Superhost badge and the other criteria listed. Read all the reviews. Guests arriving at any location should give it an overall rating of 4.9 or higher. It’s a good sign if there’s a cleanliness score of 5.0. What other guests write about the same property matters. Check the ones from the past year. Check the website URL before you book. Look for the Airbnb platform URL. This should have a padlock and start with HTTPS. Avoid paying in cash. Typically, the company collects the entire reservation cost. There may be rare instances where security deposits are required. Always make payments through Airbnb or its app. Be cautious of hosts who ask for payment outside of these platforms when booking an Airbnb rental to protect yourself from potential Airbnb scams. How Do I Know If an Airbnb Listing is Legit? Of course, you want to know if you’re dealing with a real Airbnb account when you’re looking through the possibilities. Here are a few boxes to check. Look at the host’s profile. Look for phone numbers, email addresses and government IDs. Understand the Airbnb website is clear this isn’t blanket fraud protection. But this info is a positive when you’re looking at a new listing. The Airbnb review is a good bellwether. Very few reviews are a red flag. Message the owners to verify it’s a real site. And pay attention to a bad review. A reverse image search for new listings and others helps. Watch out for stock photos. Other things you need to be on the lookout for include obvious misspellings. And emails that don’t match the last name in the profile. The payment method requested by a host is important. It’s advisable to use major credit cards or online payment options such as Apple Pay and Google Pay, as well as PayPal. Be cautious if a host asks for a bank transfer. Airbnb and similar platforms like Vrbo recommend against cash payments. Will Airbnb Refund Me if I’m Scammed? They have a customer support team that handles refunds arising from disputes over a rental. There’s a Resolution Center for this. Guests need to cancel within 48 hours after they’ve booked a stay. The cancellation needs to happen 14 days before check-in. There are several reasons including the property isn’t clean or safe. Other reasons include: The host is unresponsive, or guests are given incorrect lockbox codes. The listing description is inaccurate. A host that claims to have three bedrooms when one is full of junk is a reason to ask for a refund. Major issues. Stoves that don’t work. Windows that don’t open. Furnaces that break down in January. There are policies for before and after the arrival date. There are different options for hosts. These include flexible, moderate, strict, and others. Here’s an overview of the cancellation fees and policies for a full refund. Call to speak with an Airbnb spokesperson at 1-855-424-7262 if you have issues with the online processes. Ensuring a Safe and Enjoyable Airbnb Experience As the popularity of Airbnb continues to rise, it’s essential for both hosts and guests to be aware of potential scams and take steps to ensure a safe and enjoyable experience. Whether you’re booking a vacation rental or listing your property, here are some key practices to follow: For Guests: Thoroughly Research Listings: Before booking a property, conduct thorough research. Read reviews from past guests and pay attention to any red flags or inconsistencies. Verify Host Information: Check the host’s profile for complete and accurate contact information. Verify that their contact details match those provided on the Airbnb platform. Use Airbnb’s Platform for Payments: Always make payments through Airbnb’s official platform. Avoid any requests for payment outside of the platform, as this is a common tactic used by scammers. Trust Your Instincts: If a listing seems too good to be true or raises suspicions, trust your instincts and consider looking for an alternative. Verify the URL: When booking, make sure the URL begins with “https” and displays a padlock icon, which indicates a secure connection to Airbnb’s website. For Hosts: Provide Accurate Information: Be transparent in your property listing. Use accurate descriptions, photos, and amenities to avoid disappointing guests upon arrival. Communicate Through Airbnb: Always use Airbnb’s messaging system for all your communications. This ensures you have a clear record of conversations, which can be useful in the event of disputes. Be Responsive: Respond promptly to guest inquiries and messages. A lack of responsiveness can raise suspicions among potential guests. Set Realistic Expectations: Set clear expectations for your property. Overpromising and underdelivering can lead to negative reviews and impact your reputation as a host. Secure Your Account: Use strong passwords and enable two-factor authentication for your Airbnb account to prevent unauthorized access. For GuestsFor Hosts 1. Thoroughly Research Listings1. Provide Accurate Information 2. Verify Host Information2. Communicate Through Airbnb 3. Use Airbnb's Platform for Payments3. Be Responsive 4. Trust Your Instincts4. Set Realistic Expectations 5. Check the URL5. Secure Your Account Whether you’re a guest or a host, taking these precautions can significantly reduce the risk of falling victim to scams and ensure that your Airbnb experience is safe, enjoyable, and memorable. Remember that while scams do exist, the majority of Airbnb transactions are legitimate and successful. Frequently Asked Questions What is the current trend in Airbnb host additions? Recent statistics indicate that around 14,000 new listings are being added by Airbnb hosts to the platform each month. Who was Airbnb’s first host? Airbnb’s CEO Brian Chesky became the first host when the platform was launched. How many listings were there on Airbnb this year? This year, more than 7 million listings were available worldwide, covering 100,000 cities with active listings. What challenges arise due to the growing number of Airbnb hosts? The increased number of hosts has led to issues like fraudulent hosts, fake accounts, and various scams. Some individuals have pointed out loosely written rules and inconsistent enforcement. What are the common types of Airbnb scams? Airbnb scams include fake listings with fake reviews and photos, bait-and-switch tactics, requesting payment outside Airbnb’s platform, faked damages, fake reviews, and multiple bookings. How can guests avoid falling for fake listings? Guests should conduct thorough research on listings, verify host information, use Airbnb’s official payment platform, trust their instincts, and ensure the booking URL is secure (starts with “https” and has a padlock icon). What precautions should hosts take to ensure a positive experience? Hosts must ensure they provide precise property information, communicate using Airbnb’s messaging system, respond promptly to guest inquiries, establish realistic expectations, and protect their Airbnb accounts. What is the significance of the Airbnb Superhost badge? Guests should look for the Superhost badge on a host’s profile, indicating a host with a strong track record of positive reviews and guest satisfaction. How can guests verify the legitimacy of an Airbnb listing? Guests can check the host’s profile for complete contact information and government IDs, read reviews, perform a reverse image search, and be cautious of misspellings and unusual payment requests. What should guests do if they suspect they’ve been scammed? Guests can report issues to Airbnb’s Resolution Center and cancel bookings within 48 hours of making them, especially if there are problems with the property or host’s responsiveness. How does Airbnb handle refunds for guests who have been scammed? Airbnb provides a customer support team and a Resolution Center to assist with refund disputes. To receive a full refund, guests must cancel their booking within 48 hours of making it and at least 14 days prior to check-in. Are there specific cancellation policies for hosts and guests? Yes, Airbnb offers different cancellation policies for hosts and guests, including flexible, moderate, strict, and others, depending on the property and circumstances. How can I contact Airbnb’s customer support for assistance? You can reach Airbnb’s customer support team by calling 1-855-424-7262 if you encounter issues with the online processes or need help with your booking. What steps can ensure a secure and enjoyable Airbnb experience? Both guests and hosts should prioritize due diligence, accurate information, secure communication, realistic expectations, and adherence to Airbnb’s official platform for payments to create a safe and enjoyable experience. Image: Depositphotos This article, "Airbnb Scams to Be Aware Of" was first published on Small Business Trends View the full article
  15. According to recent statistics, Airbnb hosts add 14,000 new additions to their numbers every month. Airbnb’s CEO Brian Chesky became the first host when it started. Currently, there are over 7 million listings across the globe and 100,000 cities with active listings. Unfortunately, that means a number of fraudulent hosts, fake accounts, and other scams. Some people point out the loosely written rules and even looser enforcement. READ MORE: How to Start an Airbnb Business Don’t Fall For These Scams on the Airbnb App Following is a list of the most common Airbnb scams. Fake Listings This kind of fake listing can have photos that have been stolen or doctored. If the listing looks too good to be true, do a reverse image search. Look for negative reviews online. Bait and Switch This one is common. You book a hotel room or other space but when you arrive, you find that space is no longer available. Some scammers say the last guest damaged it. You get offered a different place that might not be as nice as the original listing. The plumbing scam is common. People book a private room or other space only to be told there’s a sudden problem with the plumbing. Asking you to Pay Using Another Platform. Some scammers ask you to pay using something other than Airbnb’s platform. They might even offer a discount. Faked Damages. The verification process is difficult when claims of fake damages are made. However, there is a Resolution Center you can contact on the official site. Fake Reviews Five-star reviews are the gold standard for hosts. They need to maintain a certain overall rating and avoid bad reviews. An unscrupulous host directly contacts guests for these reviews and asks to handle disputes privately. Multiple Bookings You can’t double book a property on Airbnb for a higher price. But the property can be double booked if it’s listed on another site like Vrbo. Exorbitant Cleaning Fees Some hosts set deceptively low rental prices but balance them with high cleaning fees. These charges may only become apparent after the guest has committed to the booking. Last-Minute Cancellation Tactics Hosts cancel bookings at the last minute, often without providing a suitable alternative, leaving guests stranded or with subpar accommodations. Undisclosed Surveillance Devices Hidden cameras found in rental properties violate Airbnb’s privacy policies. Guests should be cautious of undisclosed surveillance equipment in their rental. Security Deposit Fraud Unscrupulous hosts may falsely claim damage to the property to illegitimately withhold or claim the security deposit from guests. Phishing Scams Scammers impersonate Airbnb through emails or messages to steal personal and login information from hosts or guests. Long-Term Rental Deceptions Scams targeting long-term renters often involve asking for large deposits or advance rent for properties that are non-existent or unavailable. Fake Airbnb Websites Fraudulent websites imitating Airbnb’s official site trick guests into booking and paying through them. Always verify the URL to ensure it’s Airbnb’s legitimate site. Inaccurate Location Listings Scammers may list properties as being in desirable or premium locations when they are actually situated in less favorable areas. This scam lures guests with the promise of an ideal location, only to disappoint upon arrival with a less attractive or convenient setting. Awareness of these scams and exercising caution can significantly reduce the risk of falling victim to fraudulent activities on Airbnb. Guests should always communicate and make payments through Airbnb’s official platform, carefully review listings, and be wary of offers that seem too good to be true. Hosts, on the other hand, should adhere to Airbnb’s guidelines, maintain transparent communication, and ensure their listings accurately represent their properties. READ MORE: Now is the Time for Local Small Businesses to Consider Offering Gift Cards What Is an Airbnb Scam? As you can imagine, there are several types of Airbnb scams. These include listings that feature fake property reviews, counterfeit photos, and multiple listing scams, among others. Additionally, unsuspecting guests have fallen victim to account hacking. Are you an Airbnb host or a patron? Read on to find out more about how this vacation rental site works. And the red flags you need to watch out for. How Do AirBnB Scams Work? There are a number of different scams. A search on the internet begins to highlight them. They include fake reviews that lure in Airbnb users. Many involve different prices through third-party websites. Many are about the host’s false advertising and charging more than what the original booking asked for. How to Avoid Being Scammed on Your Airbnb Vacation Rental If you want to avoid Airbnb scams on your next rental these tips help. They are all about due diligence. Booking a place that has been pre-vetted is a good idea for your next vacation rental. CEO Brian Chesky made an announcement on a specific date about verifying the information on their Internet platforms. There is a hotline to call for short-term rentals and other bookings. Check the host profile. Look for a Superhost badge and the other criteria listed. Read all the reviews. Guests arriving at any location should give it an overall rating of 4.9 or higher. It’s a good sign if there’s a cleanliness score of 5.0. What other guests write about the same property matters. Check the ones from the past year. Check the website URL before you book. Look for the Airbnb platform URL. This should have a padlock and start with HTTPS. Avoid paying in cash. Typically, the company collects the entire reservation cost. There may be rare instances where security deposits are required. Always make payments through Airbnb or its app. Be cautious of hosts who ask for payment outside of these platforms when booking an Airbnb rental to protect yourself from potential Airbnb scams. How Do I Know If an Airbnb Listing is Legit? Of course, you want to know if you’re dealing with a real Airbnb account when you’re looking through the possibilities. Here are a few boxes to check. Look at the host’s profile. Look for phone numbers, email addresses and government IDs. Understand the Airbnb website is clear this isn’t blanket fraud protection. But this info is a positive when you’re looking at a new listing. The Airbnb review is a good bellwether. Very few reviews are a red flag. Message the owners to verify it’s a real site. And pay attention to a bad review. A reverse image search for new listings and others helps. Watch out for stock photos. Other things you need to be on the lookout for include obvious misspellings. And emails that don’t match the last name in the profile. The payment method requested by a host is important. It’s advisable to use major credit cards or online payment options such as Apple Pay and Google Pay, as well as PayPal. Be cautious if a host asks for a bank transfer. Airbnb and similar platforms like Vrbo recommend against cash payments. Will Airbnb Refund Me if I’m Scammed? They have a customer support team that handles refunds arising from disputes over a rental. There’s a Resolution Center for this. Guests need to cancel within 48 hours after they’ve booked a stay. The cancellation needs to happen 14 days before check-in. There are several reasons including the property isn’t clean or safe. Other reasons include: The host is unresponsive, or guests are given incorrect lockbox codes. The listing description is inaccurate. A host that claims to have three bedrooms when one is full of junk is a reason to ask for a refund. Major issues. Stoves that don’t work. Windows that don’t open. Furnaces that break down in January. There are policies for before and after the arrival date. There are different options for hosts. These include flexible, moderate, strict, and others. Here’s an overview of the cancellation fees and policies for a full refund. Call to speak with an Airbnb spokesperson at 1-855-424-7262 if you have issues with the online processes. Ensuring a Safe and Enjoyable Airbnb Experience As the popularity of Airbnb continues to rise, it’s essential for both hosts and guests to be aware of potential scams and take steps to ensure a safe and enjoyable experience. Whether you’re booking a vacation rental or listing your property, here are some key practices to follow: For Guests: Thoroughly Research Listings: Before booking a property, conduct thorough research. Read reviews from past guests and pay attention to any red flags or inconsistencies. Verify Host Information: Check the host’s profile for complete and accurate contact information. Verify that their contact details match those provided on the Airbnb platform. Use Airbnb’s Platform for Payments: Always make payments through Airbnb’s official platform. Avoid any requests for payment outside of the platform, as this is a common tactic used by scammers. Trust Your Instincts: If a listing seems too good to be true or raises suspicions, trust your instincts and consider looking for an alternative. Verify the URL: When booking, make sure the URL begins with “https” and displays a padlock icon, which indicates a secure connection to Airbnb’s website. For Hosts: Provide Accurate Information: Be transparent in your property listing. Use accurate descriptions, photos, and amenities to avoid disappointing guests upon arrival. Communicate Through Airbnb: Always use Airbnb’s messaging system for all your communications. This ensures you have a clear record of conversations, which can be useful in the event of disputes. Be Responsive: Respond promptly to guest inquiries and messages. A lack of responsiveness can raise suspicions among potential guests. Set Realistic Expectations: Set clear expectations for your property. Overpromising and underdelivering can lead to negative reviews and impact your reputation as a host. Secure Your Account: Use strong passwords and enable two-factor authentication for your Airbnb account to prevent unauthorized access. For GuestsFor Hosts 1. Thoroughly Research Listings1. Provide Accurate Information 2. Verify Host Information2. Communicate Through Airbnb 3. Use Airbnb's Platform for Payments3. Be Responsive 4. Trust Your Instincts4. Set Realistic Expectations 5. Check the URL5. Secure Your Account Whether you’re a guest or a host, taking these precautions can significantly reduce the risk of falling victim to scams and ensure that your Airbnb experience is safe, enjoyable, and memorable. Remember that while scams do exist, the majority of Airbnb transactions are legitimate and successful. Frequently Asked Questions What is the current trend in Airbnb host additions? Recent statistics indicate that around 14,000 new listings are being added by Airbnb hosts to the platform each month. Who was Airbnb’s first host? Airbnb’s CEO Brian Chesky became the first host when the platform was launched. How many listings were there on Airbnb this year? This year, more than 7 million listings were available worldwide, covering 100,000 cities with active listings. What challenges arise due to the growing number of Airbnb hosts? The increased number of hosts has led to issues like fraudulent hosts, fake accounts, and various scams. Some individuals have pointed out loosely written rules and inconsistent enforcement. What are the common types of Airbnb scams? Airbnb scams include fake listings with fake reviews and photos, bait-and-switch tactics, requesting payment outside Airbnb’s platform, faked damages, fake reviews, and multiple bookings. How can guests avoid falling for fake listings? Guests should conduct thorough research on listings, verify host information, use Airbnb’s official payment platform, trust their instincts, and ensure the booking URL is secure (starts with “https” and has a padlock icon). What precautions should hosts take to ensure a positive experience? Hosts must ensure they provide precise property information, communicate using Airbnb’s messaging system, respond promptly to guest inquiries, establish realistic expectations, and protect their Airbnb accounts. What is the significance of the Airbnb Superhost badge? Guests should look for the Superhost badge on a host’s profile, indicating a host with a strong track record of positive reviews and guest satisfaction. How can guests verify the legitimacy of an Airbnb listing? Guests can check the host’s profile for complete contact information and government IDs, read reviews, perform a reverse image search, and be cautious of misspellings and unusual payment requests. What should guests do if they suspect they’ve been scammed? Guests can report issues to Airbnb’s Resolution Center and cancel bookings within 48 hours of making them, especially if there are problems with the property or host’s responsiveness. How does Airbnb handle refunds for guests who have been scammed? Airbnb provides a customer support team and a Resolution Center to assist with refund disputes. To receive a full refund, guests must cancel their booking within 48 hours of making it and at least 14 days prior to check-in. Are there specific cancellation policies for hosts and guests? Yes, Airbnb offers different cancellation policies for hosts and guests, including flexible, moderate, strict, and others, depending on the property and circumstances. How can I contact Airbnb’s customer support for assistance? You can reach Airbnb’s customer support team by calling 1-855-424-7262 if you encounter issues with the online processes or need help with your booking. What steps can ensure a secure and enjoyable Airbnb experience? Both guests and hosts should prioritize due diligence, accurate information, secure communication, realistic expectations, and adherence to Airbnb’s official platform for payments to create a safe and enjoyable experience. Image: Depositphotos This article, "Airbnb Scams to Be Aware Of" was first published on Small Business Trends View the full article
  16. Lender reduces chief executive’s basic pay by 40% but higher reward possible after UK’s abolition of capView the full article
  17. Canberra calls for transparency over naval drills after commercial flights rerouted from Tasman SeaView the full article
  18. This year, high-profile companies like Amazon and JPMorgan have embraced strict policies to get their employees back into the office full time, eliminating the option of hybrid work altogether. With limited exceptions, workers who choose not to comply with these new mandates are unlikely to keep their jobs—let alone get a raise. One company, however, is willing to shell out thousands of dollars to lure workers back to the office. According to a CNBC report, the celebrity video platform Cameo has promised each of its employees an additional $10,000 annually in exchange for coming into the company’s Chicago-based office four days a week. “We really felt like we wanted to make HQ a perk, not a punishment,” Cameo CEO Steven Galanis told CNBC. “We know we’re asking more out of you to give up the flexibility, and we wanted to compensate you for it.” In addition to the $10,000 raise, employees who returned to the office this week will receive perks like free lunch and parking, as well as access to a gym. While the policy currently applies only to Chicago-based employees, the company has said it will help cover relocation expenses and extend these benefits to people based elsewhere if they are interested in moving. The leadership team decided on the $10,000 figure by considering what sum of money would move the needle for the majority of employees, but especially for those who are in the earlier stages of their career. “That might be the difference between them being able to get an apartment in the city or having to take the train because they live with their parents in the suburbs,” Galanis said. Chicago-based employees did not have the option to opt out of going into the office, but Galanis claims that nobody has quit in response to the policy change. Many corporate employees have resisted the RTO push in part because they don’t want to give up the flexibility that hybrid work offers. In some cases, they may have even moved to another state and would have to relocate to abide by some of the most stringent policies. But another reason workers have resisted these mandates is because of the financial tax of returning to the office: In fact, surveys have shown that many people are willing to accept a pay cut for a job that allows them to work from home and maintain some flexibility. Research conducted by Harvard Business School found that 40% of workers would take at least a 5% pay cut to keep a remote job; about 9% of respondents said they would accept a cut of 20% or higher. Women were found to be more likely to give up a higher percentage of their salary. Since employees incur costs by going into the office, particularly commute-related expenses, it’s possible that some people would feel differently about RTO mandates if they received additional compensation. Cameo also reportedly does not plan to track attendance. Its approach could be a model for other companies that want to bring workers back to the office—without stoking their ire or losing top talent. View the full article
  19. With TikTok’s future in the U.S. still uncertain, Substack is doubling down on attracting video creators. As of yesterday, creators can now publish video posts directly from the Substack app—a feature previously limited to desktop. This update marks a significant shift, enabling creators to upload, publish, and monetize videos entirely from their phones. They can instantly reach subscribers via email, app notifications, or both, streamlining content distribution like never before. “This isn’t just about adding video, it’s about creators building more engaged communities that make independent publishing stronger than ever,” Substack cofounder and CEO Chris Best tells Fast Company. While creators could previously share videos in Notes—Substack’s Twitter-like feed—that feature doesn’t support paywalls, nor does it notify subscribers when a new post goes live. With this update, video creators can now reach their audience directly, bypassing algorithms and monetizing their work more effectively. Creators can track post views, new subscribers, and estimated revenue impact (if paywalled) of their published material. Substack also says it’s committed to expanding its video tools, with potential additions like in-app trimming and editing (similar to CapCut), customizable paywalls with free previews, and enhanced analytics to better track video performance. The brief time that TikTok went dark in late January was a wake-up call for creators, underscoring the importance of owning their audience. For those concerned about their future on TikTok and other algorithm-driven platforms, Substack presents a solution: a subscription-based video business built entirely within the app. Last month, Substack launched its $20 million Creator Accelerator Fund, which promises content creators that they won’t lose revenue by jumping ship to Substack. Other updates include the recent expansion of Live Video, now available to all publishers on the platform. “As the internet shifts, Substack is proving that when creators have true ownership, their success isn’t just possible, it’s inevitable,” Best says. The efforts appear to be paying off. According to Substack, those who have added video and/or audio to their Substacks have seen their revenue grow 2.5 times faster than those who haven’t. In April 2024, more than half of the 250 highest-revenue creators used audio and video. By February 2025, that number has surged to 82%. There is also a ripple effect across the platform. Currently the likelihood that subscribers (who come from audio and video creators) will pay for other Substacks has almost tripled, jumping from 52% to 150% in just six months. View the full article
  20. Figures still fell short of the boost chancellor Rachel Reeves needed to keep her Budget plans on trackView the full article
  21. Citi, HSBC, Morgan Stanley and Royal Bank of Canada agree to pay over £100mnView the full article
  22. Former prime minister and ex-Tesla board member plan to approach Elon Musk to support struggling carmakerView the full article
  23. Retro gaming is experiencing a revival thanks in large part to people born after the Game Boy era. According to a new survey from Pringles, a popular gaming snack, 66% of Britons have bought retro tech of some kind in the past two years, with 24% of Gen Z now owning a retro games console. Popular retro consoles include Game Boy, first released in 1989 and discontinued in 2003; Super Nintendo Entertainment System, released in 1990 and also discontinued in 2003; and the Xbox original, first released in Europe in 2002 and discontinued in 2009. For 89% of gamers, retro games offer a welcome break from the internet, with 74% agreeing that “nostalgic games” are more relaxing. Of those surveyed, 77% had hung on to their retro tech for sentimental value. The rest, however, more recently purchased retro games that might have already been discontinued by the time they were born or certainly of gaming age. The youngest in Gen Z would’ve been born in 2012, the same year the Wii U was released; while the oldest of their generation were born in 1997, the same year the Nintendo 64 (N64) and Sony PlayStation were released. Earlier this month, Pringles was in the U.K. promoting a Retro Console Clinic in London, which offered free repairs for retro handheld and home consoles. The pop-up encouraged people to dig out all their retro consoles and bring them down, the Verge U.K. reported, plus gamers were invited to stop by to play classic games for free. “I think younger generations have got a lot more stress now; growing up in the social media world is mentally very challenging,” Luke Malpass, one of the event’s engineers, told the Guardian. “[Retro video gaming] is their safe place. It’s like their escape.” Low-tech holds nostalgic appeal and may even offer a solid antidote to our increasingly fast-paced tech-driven society. For 78% of those polled, one reason they enjoy using retro gadgets is because it means they’re not using their smartphone. According to a September 2024 survey conducted by the Harris Poll, 21% of Gen Z adults say they wish smartphones had never been invented. The nostalgia trend shows no sign of slowing down with #nostalgia amassing more than 12.6 million posts on TikTok, many featuring gadgets and games from the 1990s and 2000s. Perhaps it’s time to dig around for my pink Nintendo DS and see how my Nintendogs are doing. View the full article
  24. This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. My new job has so much drama it made the local news I started a job as an accounting manager less than a month ago. I had been out of work for a while. I was let go at my previous job, I think because my boss didn’t like or need me. I’m a quiet, anxious person and she was the opposite. I was still on probation there and it was a shock. So, I’ve been looking for a new position but also working contract and doing well. I interviewed for one particular job I thought was a good fit. The hiring manager and I hit it off right away. I felt she was an empathetic, kind leader. She offered me the position, but I also received an offer from the company I was contracting with (for more money). I’ve been in some really bad work situations in the past, and I have a bit of trauma from it. I declined the job with the contractor and accepted the other one based on my rapport with the boss and the mission of the organization, which appealed to me. On my first day, my boss was working from home. Then the rest of that week, she worked from home. I finally asked her about it, and she said there had been some accusations of a “toxic workplace” towards her and her boss and she was working from home for her “protection.” One night shortly after I started, I was watching the news and there was a news story about the accusations of toxicity and mishandling of clients from nine of the 15 or so workers in my organization. They were interviewed anonymously on the news. I’m wondering if I should just start looking elsewhere? I fear my boss, whom I still like, will be fired. Knowing she is mostly the reason I took this job (and a pay cut) what do you think would be my best option? Whoa, I can see why you’re alarmed! But before you decide on any action, ideally you’d get a lot more information. Luckily, there are a lot of people you can talk to, and none of them are going to be even slightly surprised that you want to; if anything, they assume it’s coming. Talk to your boss! Talk to your coworkers! If there are other senior leaders besides your boss, talk to them too. All you need to say is, “I saw the news story and hadn’t known anything about the situation previously. Can you fill me in on what’s going on?” Take everything you hear with grains of salt, since everyone will have their own agendas — but ask people to share their perspectives with you. What you know so far sounds pretty damning — but it’s possible there’s more to it that would paint a different picture. Then again, even if the people making the accusations are off-base, the organization is likely in for a rocky road for a while as it works through whatever is going on. If you think you’d want the other job you were offered, you can reach back out to that company and ask if the offer is still available. The sooner you do that, the higher the chances of it still being open … but once you do that, you should be ready to take it. (Also, never take a job based just on a good feeling about the hiring manager. This is true for everyone, but especially since you’re someone who’s actively trying to avoid another bad situation. Managers can come across very differently in interviews than what they’re actually like to work for. Here’s some advice on how to spot bad jobs ahead of time.) 2. Working from home while men’s bathroom is out of order If a company allows its male employees to work from home for a couple days while the men’s restroom in the office is closed for repairs, but does not offer a similar benefit to female employees (because their restroom still works), is this gender discrimination? Ordinarily, allowing men to work remotely but not women obviously would be very illegal, but in this case there’s a very good reason to allow the men to (in fact, forcing them to come in to the office when the bathroom is broken would probably violate OSHA) that doesn’t apply to the women. You’d need an employment lawyer to tell you for sure, but I wouldn’t think the company has much legal risk, given the set of facts. The remote work on those days isn’t being offered as a perk; it’s in place because there will be no available bathroom facilities for those employees. The most likely risk to them would be if they have denied intermittent work-from-home as a disability accommodation and claimed that it’s not possible for any of these roles; since it’s apparently possible when they see it as useful, this would be fodder for anyone who wanted to push back on that. 3. I get flooded with canned LinkedIn messages every time I post a job I lead a recruitment team in a mid-sized manufacturing firm. We are inundated with resumes for almost every role (which is a good problem to have!), but I dread posting IT openings, even though that is my favorite area to recruit for. Within minutes of posting developer roles, I will get 50+ canned LinkedIn messages that all say the same thing: “My X experience at Z makes me a great candidate for this role! Are you open to a call to discuss how I can help your company?” In fact, I am NOT open to a call. I have 400+ resumes sitting in our ATS to sift through and my limited interview spots will be given to candidates who have taken the time to apply online so that I can review their resume/application. I have always made a point to respond kindly to every LinkedIn message (other than spam) because I know how difficult and demoralizing a job search can be, but I am finding myself increasingly frustrated. How can I respond kindly in a way that lets them know that while they think they are giving themselves an edge by approaching recruiters with a canned message, 400 of their competitors have completed online applications for my recruitment team to review? To be clear, there are some occasions where I welcome these messages, such as roles that require a unique skill set or if they are having difficulty with the application, etc. These are not that. Suggestions? Relieve yourself of any feeling of obligation to respond to those messages and just delete them. They’re the hiring equivalent of spam and, just as you don’t reply to spammers to explain why their approach is ineffective, you don’t need to reply to these messages either. If you really want to reply, you could say, “Please submit an application on our website and we’d be glad to consider you” — but frankly I wouldn’t even do that, as it increases the likelihood that they’ll continue to use LinkedIn messages to try to pitch themselves outside of the system you’ve set up for considering candidates. You’ve told people how to apply. The ones who want to will follow those instructions. You don’t need to spend extra time funneling people over there when they’ve ignored that. 4. HR hasn’t kept up with local employment regulations I work in the New York office of a consulting company with 1,000 employees across more than 30 locations in the U.S., Europe, and Asia. At the end of December, I saw an article about how all private employers in New York, regardless of size, will be required to offer at least 20 hours of paid prenatal leave to all employees as of January 1, 2025. I had heard nothing about an update to my employer’s leave policies, so I emailed the HR department to ask how much paid prenatal leave the company would be offering, as well as more granular details about the policy’s implementation. The HR department replied saying they had no knowledge of this state regulation and would have to look into it. I was quite surprised by their admission of ignorance. They are now working on updating the company’s policies but told me it won’t “go live” on our internal site until February. HR has also consistently dodged my questions about how they are going to make people aware of this new policy, instead deflecting by saying they’ll update the internal policy site. I don’t think anyone is regularly checking that site, so I assume they are intending for this benefit to slip under the general radar. Is it reasonable to expect an HR department to (1) ensure the company is compliant with the laws of the places where it does business; (2) ensure that employees are made aware of updates to employment policies? I’ve never been impressed with our HR department – in my time at the company, they’ve been generally obstructive, misinformed current employees on immigration matters, and protected illegal behavior. I know all of that is coloring my view of their competence and of this particular interaction. But it seems wild that I should be informing HR of how to remain in compliance with state regulations! I’m also wondering how much I can do to make sure my colleagues – not only in New York, but also in other U.S. locations – are aware of this policy. I’ve been keeping my cohort informed, but would it be out of pocket to send an email with a link to the new policy (whenever it goes live) to my whole office if HR won’t? It is reasonable to expect an HR department to ensure the company is compliant with the law in the places where it does business. That is, in fact, a key responsibility of HR. It’s also reasonable to expect that they will share changes to employment policies. That said, it’s surprisingly common for companies to miss changes in employment law that will affect them, particularly if they have employees in multiple jurisdictions. It shouldn’t be common— at a minimum, there are subscription services that will alert employers to legal changes in the states where they operate, and any company with employees in multiple locations should be using those if they’re not monitoring on their own — but it happens way more than it should. Regardless, once your company became aware of the new requirement, they should have acted with more urgency; the law went into effect January 1, not a month later. A “good news — new benefit for New York employees” message to your coworkers wouldn’t be out of line. 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