Everything posted by ResidentialBusiness
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Dutch voters eye return to centre after far-right experiment fails
Greens-Labour and Christian Democrats vow to form coalition without Geert Wilders’ party after elections on WednesdayView the full article
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JPMorgan offers staff AI chatbot to help write performance reviews
Move allows employees to use bank’s large language model to generate reviews from their own promptsView the full article
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Can Pakistan’s military strongman fix a failing nation?
The President’s ‘favourite field marshal’ is confidently wooing global powers, but Asim Munir faces far tougher challenges closer to home View the full article
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How to use time tracking software to fuel team momentum: A practical playbook
Most of us don’t need convincing that time tracking can be useful. The real challenge is knowing how to use it to its full potential. For many teams, time tracking software is used reactively, giving a record of what happened that day. It logs tasks, tags projects, and generates reports after the fact. You The post How to use time tracking software to fuel team momentum: A practical playbook appeared first on RescueTime Blog. View the full article
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Chrome browser running slow? Here’s how to speed it up
It’s the digital equivalent of a clogged drain. You boot up your computer, click the Google Chrome icon, and… wait. You wait to type a search term. You wait for the page to load. You wait while your once-speedy gateway to the internet chugs along like a steam engine trying to keep up with a bullet train. The problem: Chrome is a beast – a powerful, functional beast, but a beast nonetheless. Over time, it gets bloated, weighed down by all the digital detritus we pile onto it. But don’t despair. You don’t need a new computer, you just need a digital declutter. Here’s how we’re going to put some pep back in your browser’s step. Note that though feature names and their locations may differ slightly, most or all of these fixes work for Chromium-based browsers as well, such as Microsoft Edge. Disable (or remove) unused extensions This is almost always the main culprit. You installed an extension that seemed like a good idea a year ago—a coupon clipper, a niche productivity tool, a way to add a trail of sparkles to your cursor—and now it’s silently sucking down your RAM like quicksand. Every single extension needs a little slice of your computer’s brain to run, and they add up fast. To access your extensions, do the following: Click the three-dot menu in the top-right corner. Go to More Tools > Extensions. Look at the list. Be brutal. If you don’t use it at least once a week, toggle it off or, better yet, click Remove. You’ll be surprised how many extensions you forgot you even had. Put dormant tabs to sleep You have 37 tabs open right now. One is a work document, one is a recipe you’ll never try, one is a YouTube video you paused three days ago, and three are different iterations of fantasy football research. Every single one of those tabs is demanding resources, even the ones you haven’t looked at in days. Google knows we have this problem, which is why it created the Memory Saver feature. It essentially puts inactive tabs to sleep, freeing up system memory for the tabs you’re actually using. Here’s how: Click the three-dot menu and go to Settings. Click Performance in the left sidebar. Make sure Memory Saver is toggled on. You can also designate certain sites to always stay active (like a live chat or your email), so the important stuff stays awake, and the less important stuff gets a well-deserved nap. Clear cache and cookies This is the classic, “have you tried turning it off and on again?” of browser optimization. Your cache stores parts of websites (images, code, etc.) so they load faster the next time. Your cookies store user data. Over time, these piles of tiny files get huge, slow down your browser’s ability to find what it needs, and generally get in the way. Here’s how to clear them. Use the keyboard shortcut: Ctrl + Shift + Del (Windows/ChromeOS) or Command + Shift + Del (Mac). Set the Time range to All time. Make sure Cached images and files is checked. Cookies and other site data is optional: clearing it logs you out of everything, which is annoying, but can help. Click Clear data. It’s a quick blast that clears out the deep recesses of your browser. Do this once a month, and you’ll notice a difference. Check for updates Sometimes, the answer isn’t some clever hack or esoteric setting—it’s just making sure you have the newest version. Google is constantly tweaking Chrome to make it run faster and consume less power. If you haven’t closed your browser in a week, you’re probably running on old software. Here’s how to check for updates: Click the three-dot menu. Go to Help > About Google Chrome. Chrome will instantly check for and apply any updates. You might be prompted to relaunch. Even if you’re not asked to relaunch, do it anyway. A clean relaunch can solve a world of problems. View the full article
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will people think I named my baby after my employee, former close friend is about to be my boss, and more
It’s five answers to five questions. Here we go… 1. Will people think I named my baby after my employee? I have a direct report who has a name that you don’t necessarily hear every day, but doesn’t strike you as a unique name either. I am currently pregnant and love this name. It’s been on my list of potential names for a while and I have a personal connection to it as well. My hesitation is my direct report — obviously I don’t think she will believe that I named my child after her, but it feels weird to explain and I worry about feeling self-conscious telling colleagues the name we decided. It feels oddly insulting to my colleague to say, “Oh, I didn’t name my baby after X employee! It’s actually for Y personal reason.” Will no one care in actuality and I’m making it a bigger deal than it likely will be? How could I explain the situation without it sounding like a diss to my employee, who is a very wonderful person? It is very unlikely that people will think you named your baby after your employee! I could see that maybe being a concern if it was a unique name that few people had ever heard before — but even then, that wouldn’t mean you couldn’t use the name, and in this case it’s not a name that will strike people as unique. You will be fine! No explanations should be required. That said, if anyone does a double take or similar, you can always say in a light tone, “No relation to Isadora! Just a nice coincidence.” Related: my employee gave her puppy the same unusual name as a coworker’s new baby 2. Someone I had a near-emotional-affair with years ago is about to be my sort-of boss I’ve been at my job for 12 years. We have three main divisions in our organization: sales, communications, and education. Each are headed by VPs. I’ve been in sales this whole time, and I started working with a group of young employees where we all became friendly. I connected well with Craig in our group happy hours, and it slowly turned to drinks with just us and texting throughout the day. Both of us were in serious relationships at the time. Maybe I’m naive, but it really at the time felt like a friendship with a guy I thought was attractive, but not that a line was getting crossed, although I. have since thought of it as an emotional affair. Abruptly, Craig pulled back from our friendship. He said no to all happy hours and replied late and vague to texts. I got the hint. (Note from Alison: the letter-writer’s email subject line called this an emotional affair; hence the headline.) Fast forward to today, and Craig and I are each married with kids to the people we were in relationships with. We have not spoken much to each other in a decade other than a polite hi when passing in the hallways. Several years ago, Craig got a senior technical role and we had never had any work overlap. But just a month ago, our big boss left suddenly. A VP was promoted to that position and Craig is now a VP with supervisory/managerial power. While he is not my direct VP, the three VPs make decisions together, and every several years they switch divisions they supervise. I’m feeling nervous about this, not that our “emotional affair” will start up again, but that Craig’s distancing of our friendship could potentially hurt me professionally. It would be more straightforward if we had actually dated to disclose that to HR or my VP. But we didn’t. Is there anything I can do other than wait to see Craig’s attitude towards me? Wait and see what happens. It sounds like this was many years ago, and Craig may handle it just fine! When this all happened long ago, you picked up on his boundaries and respected them and didn’t make it weird, and he probably appreciates that. So — be scrupulously professional (without being chilly! just normal professional, the way you’d be with someone you didn’t know well but had general good will toward) and see how it goes. If you do pick up on any weirdness, at that point you could talk to HR and explain that you were good friends years ago and he suddenly pulled back from the friendship, which you respected, but that you’re concerned the previous professional relationship could be causing ___ (fill in with specifics of whatever you’re seeing at that point). 3. Our system for picking who gets to leave early is unfair I work in a large casino in Las Vegas as a dealer. As the workload dies down each day, tables get closed and the dealers on those tables get rerouted elsewhere, such as to the tables of dealers that are finishing up their shift. Every day, about halfway through my shift, we have at least one instance where we have an extra dealer and nowhere to put them, and management lets a lucky employee go home early. Multiple employees each day, including me, will request to be the one to leave early, and management’s method for distributing that perk feels unfair to me. They will give this reward to whichever employee is deeper into their work week. If you took two identical employees where the only difference between them is their schedules were offset by one day (one works Monday-Friday, the other works Tuesday-Saturday), the first one would be prioritized over the other on the four days their schedules overlap. In the example I gave, I happen to be the Tuesday-Saturday employee and I’m always second to getting the reward over someone else. There is, on average, only one of these rewards given each day, so I rarely get it as I’m usually second up. My direct supervisor is sympathetic and has brought it up to our manager but our manager doesn’t want to change anything at this time. My supervisor is new to the company so I can understand why he might not want to rock the boat. Though I’ve worked for this casino for many years, I’m also new to this shift and don’t want to appear like the new guy coming in and saying, “This is all wrong.” I feel there are better ways to distribute this reward that is fair for everyone but I’m kind of at a loss as to what to do about it. The subject line of your email to me was, “Can the unfair distribution of a limited reward create a hostile work environment?” and the answer to that is no — not unless the reward is being distributed based on a protected characteristic like race, sex, religion, etc. If they want to base on it pretty much anything else (schedule, hours, who the manager likes best that day), they can. That doesn’t mean it’s fair or good for morale, of course! I agree that you shouldn’t spend capital on it when you’re new to the shift, but after you’ve been on that shift for longer — and your supervisor isn’t as new — you could raise it again and ask if they’d consider randomizing it more, or otherwise shifting the selection system they’re using. (If you can get a group of your coworkers to request that with you, even better.) 4. We’re pressured to attend after-hours social events at our own expense I work for a relatively small organization that receives all funding from a restricted source. The restrictions mean that professional development, raises, and basic office supplies are incredibly limited or nonexistent. In the last year, leadership has decided that the best way to build community is via events after work hours. These events range from bowling, coffee shops, happy hours, “drafts and crafts,” hikes, and axe throwing. These events are at employees’ own expense (ranging from the cost of a cup of coffee to $50+ for some of the more expensive events). While these social events aren’t mandatory, there are pressures to be a team player. Additionally, there are benefits from building social capital with decision-makers. A few of us have requested these at least happen during the work day and/or be free or very low-cost events, without change. Any suggestions to offer a tired team player who would rather spend money socializing with friends than her boss? Speak up as a group! It sounds like there are multiple people who feel this way — and I bet you’ll find more if you start asking around — and you should push back as a group. Point out that you’re already dealing with significant restraints (the ones you mentioned in your second sentence) and that expecting you to attend after-hours events at your own expense is an additional drain on top of that. If that doesn’t get you anywhere, you and your colleagues should feel free to stop going to most of these events, particularly the pricier ones. I hear you on the benefits of building connections with higher-ups, but they’re essentially asking you to pay to do that when you’re already underpaid. Decline to do so. 5. What happens to your job if you’re deployed for the National Guard? The news about the uptick in National Guard deployment (which, let me be clear, I do not agree with) made me curious about how those soldiers cope, job-wise. Google tells me that the majority are only in the Guard part-time, so they’re holding down jobs during the rest of their time, I’m guessing. Do their employers have to hold their position for them while they’re gone? Do they keep getting paid or receiving benefits like health insurance? Or do they lose their jobs every time they deploy? It’s illegal for employers to discriminate against National Guard members, and they can’t fire them for being called to deploy. The law requires them to grant unpaid leave for National Guard service, regardless of how long the deployment is. When they return, they must be reinstated to the same or an equivalent position with the same pay, seniority, and benefits. Plus, after they’re back, they can’t be let go without cause for 180 days after shorter deployments and for up to one year after longer ones (to avoid employers firing or laying Guard members off after a deployment to avoid having to deal with it again). The post will people think I named my baby after my employee, former close friend is about to be my boss, and more appeared first on Ask a Manager. View the full article
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Japan stocks hit record on Takaichi optimism
Surge in equities comes ahead of President Donald The President’s visit to TokyoView the full article
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Argentine voters back Milei in midterm elections
Free-market president wins big endorsement for reforms after weeks of financial market turmoil View the full article
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Legal & General agrees £4.6bn UK pensions buyout deal with Ford
Agreement comes as insurer seeks to ward off competition in lucrative transfer market for pension risk View the full article
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Home Office wasted billions on asylum hotels due to ‘flawed contracts’, MPs say
Leadership failures at UK government department criticised by cross-party Commons committee View the full article
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CMS Market Share Trends: Top Content Management Systems (Oct 2025) via @sejournal, @theshelleywalsh
The CMS market is fragmenting, and platform choice now carries direct implications for scalability, SEO, and revenue growth. The post CMS Market Share Trends: Top Content Management Systems (Oct 2025) appeared first on Search Engine Journal. View the full article
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UK chancellor to hold Gulf trade talks in push for pro-growth policies
Rachel Reeves’ Riyadh trip comes as she seeks to persuade fiscal watchdog to factor such deals into Budget forecasts View the full article
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Labour ministers round on Reform UK over MP’s ‘racist’ remarks
Sarah Pochin’s comments on race in advertising elicit concerted response by politicians in effort to dent populist party’s appealView the full article
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Did Ronald Reagan ‘love tariffs’ as Trump claims?
America’s 40th and 47th presidents both employed protectionist measures but in vastly different waysView the full article
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US expects China to delay rare earth export controls as trade deal nears
High-level talks yield progress ahead of summit between The President and XiView the full article
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Novartis set to buy Avidity Biosciences for more than $10bn
Deal would be biggest acquisition under chief executive Vas NarasimhanView the full article
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Salesforce Reports 119% Surge in AI Agent Adoption, Transforming Workplaces
As the landscape of business technology evolves, the alliance between Salesforce and Amazon Web Services (AWS) is set to redefine the way small businesses harness artificial intelligence. Salesforce recently announced significant advancements in AI tools through their partnership with AWS, highlighting the rapid adoption of AI agents as essential systems in workplaces. For small businesses, these developments promise not just improved efficiency but also a transformative effect on customer interactions. Salesforce’s Agentic Enterprise Index revealed that in the first half of 2025, the deployment of AI agents jumped an astonishing 119%. Businesses are seeing a 65% month-over-month increase in employee interaction with these AI agents, with conversations becoming 35% longer. These statistics underscore a critical shift: AI is no longer a futuristic concept but an integral component of daily business operations. Ruba Borno, Vice President of Global Specialists and Partners at AWS, emphasized the collaborative mission of the two giants: “The cloud transformed how enterprises operate, and now agentic AI is driving the next evolution.” This statement reflects a commitment to making advanced AI accessible & secure for small businesses, particularly through tools like Amazon Connect and AWS Clean Rooms. Integrating advanced AI solutions within small business operations can yield significant benefits. For example, CRM integration allows companies to tap into their data efficiently. Salesforce’s Data 360 feature, which offers Zero Copy functionality, lets businesses access data stored in systems like Amazon Redshift without the redundancy of duplication. This means instant data access leads to quicker decision-making, ultimately enhancing customer interactions. A practical application of this can be seen in 1-800Accountant, which uses the Data 360 framework for real-time data access. Their AI agents autonomously resolve 70% of routine tax inquiries, allowing their human staff to focus on more complex issues. Ryan Teeples, CTO of 1-800Accountant, stated, “Zero Copy is a significant value driver. We don’t have to replicate every piece of data, which is crucial with hundreds of millions of transactions.” This efficiency directly translates to improved customer satisfaction and optimized resource allocation. Salesforce has also rolled out Data 360 Clean Rooms, which provide a secure environment for collaborative analysis of data without exposing sensitive information. This feature can significantly benefit small businesses by enabling them to work with partners and glean insights while adhering to strict data privacy regulations. For instance, Expedia Group utilizes these clean rooms to empower advertisers to measure their return on ad spend accurately, enhancing the overall effectiveness of marketing campaigns. Nevertheless, there are challenges that small business owners should consider. Implementing AI tools requires a clear understanding of the technology, as well as a commitment to ongoing training and adaptation. There may be apprehensions about data governance, particularly when leveraging cloud technologies. Ensuring that deployment is secure and compliant is vital for maintaining customer trust. Additionally, businesses may struggle with the initial costs of transitioning to these advanced systems. However, with Salesforce’s presence in the AWS Marketplace, procurement processes are streamlined, offering consolidated billing and simplified purchasing avenues. This can make the adoption of these technologies less daunting for small enterprises, allowing them to focus on leveraging AI rather than getting bogged down in procurement complexities. One notable achievement of the Salesforce and AWS collaboration is the ability for small businesses to create customized AI agents capable of many tasks, from appointment scheduling to customer service management. Toyota Motor North America exemplifies this by automating workflows and enhancing their customer service with agent-powered solutions that ensure secure interactions and effective resolutions. As the partnership continues to unfold, small businesses can expect new innovations to simplify their integration of AI. Pasquale DeMaio, VP of Amazon Connect at AWS, stated, “Customers expect their contact center to be open, intelligent, and easy to deploy.” The growing ease of accessing powerful AI capabilities signals that small businesses can no longer afford to ignore the potential of agentic enterprises. The future of work is rapidly approaching, and small businesses that harness these advancements stand to gain a significant competitive edge. With AI as an ally, organizations can unlock new methods of engagement, improve efficiency, and ultimately enhance the customer experience. For more detailed insights on the evolving landscape of AI and its implications for small businesses, you can read the original press release from Salesforce here. Image via Envanto This article, "Salesforce Reports 119% Surge in AI Agent Adoption, Transforming Workplaces" was first published on Small Business Trends View the full article
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Salesforce Reports 119% Surge in AI Agent Adoption, Transforming Workplaces
As the landscape of business technology evolves, the alliance between Salesforce and Amazon Web Services (AWS) is set to redefine the way small businesses harness artificial intelligence. Salesforce recently announced significant advancements in AI tools through their partnership with AWS, highlighting the rapid adoption of AI agents as essential systems in workplaces. For small businesses, these developments promise not just improved efficiency but also a transformative effect on customer interactions. Salesforce’s Agentic Enterprise Index revealed that in the first half of 2025, the deployment of AI agents jumped an astonishing 119%. Businesses are seeing a 65% month-over-month increase in employee interaction with these AI agents, with conversations becoming 35% longer. These statistics underscore a critical shift: AI is no longer a futuristic concept but an integral component of daily business operations. Ruba Borno, Vice President of Global Specialists and Partners at AWS, emphasized the collaborative mission of the two giants: “The cloud transformed how enterprises operate, and now agentic AI is driving the next evolution.” This statement reflects a commitment to making advanced AI accessible & secure for small businesses, particularly through tools like Amazon Connect and AWS Clean Rooms. Integrating advanced AI solutions within small business operations can yield significant benefits. For example, CRM integration allows companies to tap into their data efficiently. Salesforce’s Data 360 feature, which offers Zero Copy functionality, lets businesses access data stored in systems like Amazon Redshift without the redundancy of duplication. This means instant data access leads to quicker decision-making, ultimately enhancing customer interactions. A practical application of this can be seen in 1-800Accountant, which uses the Data 360 framework for real-time data access. Their AI agents autonomously resolve 70% of routine tax inquiries, allowing their human staff to focus on more complex issues. Ryan Teeples, CTO of 1-800Accountant, stated, “Zero Copy is a significant value driver. We don’t have to replicate every piece of data, which is crucial with hundreds of millions of transactions.” This efficiency directly translates to improved customer satisfaction and optimized resource allocation. Salesforce has also rolled out Data 360 Clean Rooms, which provide a secure environment for collaborative analysis of data without exposing sensitive information. This feature can significantly benefit small businesses by enabling them to work with partners and glean insights while adhering to strict data privacy regulations. For instance, Expedia Group utilizes these clean rooms to empower advertisers to measure their return on ad spend accurately, enhancing the overall effectiveness of marketing campaigns. Nevertheless, there are challenges that small business owners should consider. Implementing AI tools requires a clear understanding of the technology, as well as a commitment to ongoing training and adaptation. There may be apprehensions about data governance, particularly when leveraging cloud technologies. Ensuring that deployment is secure and compliant is vital for maintaining customer trust. Additionally, businesses may struggle with the initial costs of transitioning to these advanced systems. However, with Salesforce’s presence in the AWS Marketplace, procurement processes are streamlined, offering consolidated billing and simplified purchasing avenues. This can make the adoption of these technologies less daunting for small enterprises, allowing them to focus on leveraging AI rather than getting bogged down in procurement complexities. One notable achievement of the Salesforce and AWS collaboration is the ability for small businesses to create customized AI agents capable of many tasks, from appointment scheduling to customer service management. Toyota Motor North America exemplifies this by automating workflows and enhancing their customer service with agent-powered solutions that ensure secure interactions and effective resolutions. As the partnership continues to unfold, small businesses can expect new innovations to simplify their integration of AI. Pasquale DeMaio, VP of Amazon Connect at AWS, stated, “Customers expect their contact center to be open, intelligent, and easy to deploy.” The growing ease of accessing powerful AI capabilities signals that small businesses can no longer afford to ignore the potential of agentic enterprises. The future of work is rapidly approaching, and small businesses that harness these advancements stand to gain a significant competitive edge. With AI as an ally, organizations can unlock new methods of engagement, improve efficiency, and ultimately enhance the customer experience. For more detailed insights on the evolving landscape of AI and its implications for small businesses, you can read the original press release from Salesforce here. Image via Envanto This article, "Salesforce Reports 119% Surge in AI Agent Adoption, Transforming Workplaces" was first published on Small Business Trends View the full article
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AI Leading to ‘Miracle-Level’ Productivity Increases
KPIs likely will change. By Jennifer Wilson The Rosenberg Survey Go PRO for members-only access to more Jennifer Wilson. View the full article
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AI Leading to ‘Miracle-Level’ Productivity Increases
KPIs likely will change. By Jennifer Wilson The Rosenberg Survey Go PRO for members-only access to more Jennifer Wilson. View the full article
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Accounting Evolves to Include Holistic Financial Planning
A one-two punch of value. By Rory Henry The Holistic Guide to Wealth Management Go PRO for members-only access to more Rory Henry. View the full article
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Accounting Evolves to Include Holistic Financial Planning
A one-two punch of value. By Rory Henry The Holistic Guide to Wealth Management Go PRO for members-only access to more Rory Henry. View the full article
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Think you can trust Google reviews in Germany? Think again
On a recent vacation in Berlin, Emma Watkins, a marketing assistant working in the U.K., wrote a three-star review of a bar she visited. “It was fine, but not amazing, and not what I expected from the high ranking review—it was four-point-something,” she recalls. Upon returning home, she noticed her middling review of the establishment was taken down. “When they said it was defamatory I was confused,” she says. “I did some Googling, then realized what had gone on. And suddenly the high rating for what I thought was pretty average made sense.” (Fast Company is not naming the bar so as not to fall foul of Germany’s defamation laws itself.) Watkins isn’t alone in losing trust in reviews of German businesses on Google. For much of the world, Google is far more pervasive than Yelp. If you want to find the best tourist attractions, bars, or restaurants in a new city outside the United States, your first port of call is likely Google Maps. The system works relatively well. The best restaurants are rewarded with good reviews, while would-be customers can make their own judgment on establishments that garner a two- or three-star rating. Some are weighed down by vicious one-star reviews from (likely?) nightmare customers while, in other cases, public judgment has rendered its verdict on the establishment. Except, that is, in Germany, where practically every restaurant, bar, and tourist attraction appears to be suspiciously excellent. The country seems to be filled with four- and five-star establishments. In Germany, an overly permissive defamation system means that any criticism of a business is likely to be wiped out by Google’s takedown system. Fully 99.97% of Google Maps reviews taken down for “defamation” across the entire 27-country European Union are for businesses based in Germany, official European data shows. Social media is full of complaints that businesses in the country refuse to countenance negative reviews. There are German-language websites offering advice on how to strike negative reviews from Google’s register. These articles themselves have ratings, which, perhaps unsurprisingly, receive a score of 4.3 out of 5. This is all part of the job of search engine optimization (SEO), which often extends into reputation management, says Manick Bhan, CEO of Search Atlas, a global SEO software company. Removing negative reviews isn’t new. But weaponizing Germany’s defamation system in this way is. “As part of our work to provide trustworthy information on Google Maps, we remove reviews if they violate our content policies or local laws—not simply because a business dislikes them,” a Google spokesperson tells Fast Company. “Reviewers get notified if their contributions are removed and have the option to appeal that decision.” Typically, removing a negative review involves reaching out to the reviewer and asking them to reconsider their feedback, Bhan says. But in places like Germany where the digital laws are particularly strict, some SEOs handle the process differently. “They often classify negative content as defamation and file formal complaints, essentially using a legal loophole to have the content removed by Google or similar platforms,” Bhan says. Germany’s stringent regulations make it possible for business owners to claim virtually any individual review as defamatory. Google’s own support site highlights that it’s aware of the matter. In response to a Google product expert’s explanation of how the review matter is a known issue, everyday users are acknowledging the power imbalance. “I get it, but it really skews the value that ratings in Germany really mean,” one user wrote. Google does not comment on how it handles takedown requests. But experts have observed that the company tends to take action against negative reviews reported as defamatory if the reviewers can’t cough up evidence they were actually at the establishment in question—like a check or bill for the meal— allowing the business owners to claim that the reviews are fictional. Under German law, the legal burden of proof is on those making statements rather than on prosecutors bringing a defamation case needing to prove the statements are false. It’s why many users’ less-than-glowing reviews are taken down by Google. Bhan points out that taking down reviews when asked, even if the review is likely legitimate but lacking documentary evidence the reviewer was there, is an easier route for Google than keeping it up. “Google doesn’t want to risk penalties or fines from European regulators, so it may comply with such requests automatically, sometimes even at the expense of search quality,” Bhan says. “It’s less about doing what’s fair for users and more about staying compliant. This is clearly what’s happening here in Germany.” Of course, there are precedents for people to weaponize reviews to harm the reputation of businesses they disagree with. That’s why it’s seen as important to have the ability to dispute what are believed to be incorrect or non-factual reviews. But that weaponization can go both ways. The SEO expert is frank about the practice of weaponizing takedowns for ‘defamation’ in Germany. “It’s not ideal, it’s not moral, but if everyone else is playing by those rules, businesses may feel forced to do the same.” View the full article
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Lyft Acquires TBR Global Chauffeuring to Elevate Luxury Transportation
Lyft’s recent acquisition of TBR Global Chauffeuring marks a significant shift in the landscape of premium transportation services. For small business owners, this development could introduce a new suite of offerings and potential challenges within the luxury market. The acquisition, valued at approximately $110 million, combines Lyft’s expansive technology platform with TBR’s renowned expertise in luxury chauffeured services, a sector valued at over $54 billion globally. TBR operates across 120 countries and 3,000 cities, providing high-quality transportation to Fortune 500 companies, investment banks, and major global events. Lyft emphasizes that this merger is designed to enhance the experience for premium customers. Many small businesses may find themselves competing for the same corporate clients that TBR serves. With Lyft’s established ride-sharing model and TBR’s commitment to white-glove service, there are opportunities for small companies to collaborate or integrate their services into a broader offering. In a statement, Lyft mentions, “Through a network of independent fleet partners with professional chauffeurs and deep expertise, we’re immediately strengthening our position in the high-value premium chauffeur space.” This integration creates a unique value proposition for businesses that may require reliable, high-end transportation solutions for executive travel or special corporate events. Small business owners, especially those in industries like hospitality, events, or marketing, may find practical applications for Lyft’s expanded service. By leveraging Lyft’s technology and TBR’s premium services, they can enhance customer experiences, offering more tailored transportation solutions. This could be particularly beneficial for businesses that frequently host clients or organize events requiring reliable transportation logistics. However, potential challenges exist. The luxury chauffeuring market is competitive and requires high standards of service consistency and customer satisfaction. Small businesses may face hurdles in distinguishing themselves amidst services provided by TBR and Lyft’s strong brand presence. Keeping up with the evolving demands of corporate clients, who expect both high-quality and technologically advanced solutions, will be essential. Moreover, while TBR will continue to operate under its existing brand and leadership, the potential changes in service integration could affect existing partnerships and contracts. Small business owners currently using TBR services will need to stay informed about how this acquisition impacts their agreements and the level of service they can expect. Lyft’s acquisition reflects a disciplined approach to growth, aiming to create lasting value for customers, shareholders, and employees. The integration of TBR’s expertise allows Lyft to offer an enriched experience that could transform client interactions. For small businesses, this means an opportunity to potentially collaborate with a more expansive network of luxury transportation options. However, they must remain vigilant about market shifts and competitor strategies to retain their unique selling propositions. As Lyft continues to evolve within the luxury transportation landscape, small business owners should consider how they can adapt their services to fit into this new framework. Building relationships with Lyft and exploring partnerships could open new avenues for growth, but staying attuned to customer demands and industry standards will be crucial in navigating the changes ahead. For more details on this acquisition, you can read Lyft’s official announcement at Lyft Blog. Image via Envato This article, "Lyft Acquires TBR Global Chauffeuring to Elevate Luxury Transportation" was first published on Small Business Trends View the full article
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Lyft Acquires TBR Global Chauffeuring to Elevate Luxury Transportation
Lyft’s recent acquisition of TBR Global Chauffeuring marks a significant shift in the landscape of premium transportation services. For small business owners, this development could introduce a new suite of offerings and potential challenges within the luxury market. The acquisition, valued at approximately $110 million, combines Lyft’s expansive technology platform with TBR’s renowned expertise in luxury chauffeured services, a sector valued at over $54 billion globally. TBR operates across 120 countries and 3,000 cities, providing high-quality transportation to Fortune 500 companies, investment banks, and major global events. Lyft emphasizes that this merger is designed to enhance the experience for premium customers. Many small businesses may find themselves competing for the same corporate clients that TBR serves. With Lyft’s established ride-sharing model and TBR’s commitment to white-glove service, there are opportunities for small companies to collaborate or integrate their services into a broader offering. In a statement, Lyft mentions, “Through a network of independent fleet partners with professional chauffeurs and deep expertise, we’re immediately strengthening our position in the high-value premium chauffeur space.” This integration creates a unique value proposition for businesses that may require reliable, high-end transportation solutions for executive travel or special corporate events. Small business owners, especially those in industries like hospitality, events, or marketing, may find practical applications for Lyft’s expanded service. By leveraging Lyft’s technology and TBR’s premium services, they can enhance customer experiences, offering more tailored transportation solutions. This could be particularly beneficial for businesses that frequently host clients or organize events requiring reliable transportation logistics. However, potential challenges exist. The luxury chauffeuring market is competitive and requires high standards of service consistency and customer satisfaction. Small businesses may face hurdles in distinguishing themselves amidst services provided by TBR and Lyft’s strong brand presence. Keeping up with the evolving demands of corporate clients, who expect both high-quality and technologically advanced solutions, will be essential. Moreover, while TBR will continue to operate under its existing brand and leadership, the potential changes in service integration could affect existing partnerships and contracts. Small business owners currently using TBR services will need to stay informed about how this acquisition impacts their agreements and the level of service they can expect. Lyft’s acquisition reflects a disciplined approach to growth, aiming to create lasting value for customers, shareholders, and employees. The integration of TBR’s expertise allows Lyft to offer an enriched experience that could transform client interactions. For small businesses, this means an opportunity to potentially collaborate with a more expansive network of luxury transportation options. However, they must remain vigilant about market shifts and competitor strategies to retain their unique selling propositions. As Lyft continues to evolve within the luxury transportation landscape, small business owners should consider how they can adapt their services to fit into this new framework. Building relationships with Lyft and exploring partnerships could open new avenues for growth, but staying attuned to customer demands and industry standards will be crucial in navigating the changes ahead. For more details on this acquisition, you can read Lyft’s official announcement at Lyft Blog. Image via Envato This article, "Lyft Acquires TBR Global Chauffeuring to Elevate Luxury Transportation" was first published on Small Business Trends View the full article