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‘Expect no miracle’: Ukraine braces for Russia’s summer offensive
Ukrainian troops struggle with exhaustion but pledge to fight ‘until we break the Russians’ belief that we can be defeated’ View the full article
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SoftBank’s Masayoshi Son floats idea of US-Japan sovereign wealth fund
Washington and Tokyo discuss possibility of fund that would make large-scale US tech and infrastructure investmentsView the full article
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Foreign Office London staff face major cull
Department could see headcount fall by up to 25 per cent, says officialView the full article
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Canadian pension giant to invest more than £8bn in UK
Government plans for infrastructure are ‘huge opportunity’, says CDPQ chiefView the full article
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Investors pile into rocks to absorb carbon emissions
‘Enhanced weathering’ draws backers including Microsoft, Musk and JPMorganView the full article
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Creative and Memorable Lash Business Names to Elevate Your Brand Identity
Key Takeaways Choosing the right name for your lash business is crucial for making a strong first impression and establishing brand identity.A memorable and catchy name enhances brand visibility and aids in customer acquisition in a competitive market.Understand your target audience to select a name that resonates with their preferences and lifestyle.Reflect your brand’s personality and values, such as luxury or sustainability, in your business name to attract the desired clientele.Avoid common mistakes like using difficult names, being too generic, and neglecting availability and brand consistency.Research competitors and industry trends to create a unique identity that stands out and strengthens your marketing efforts. Starting a lash business is an exciting venture, but choosing the right name can make all the difference. Your business name is the first impression potential clients will have, and it sets the tone for your brand. It needs to be memorable, catchy, and reflective of the beauty and elegance that lashes bring. Importance Of Choosing The Right Lash Business Name Choosing the right name for your lash business holds significant value. A compelling name creates the first impression for potential clients. An effective name makes your brand memorable, which is crucial in a competitive market. Your name should resonate with beauty and elegance, embodying what your business stands for. A well-selected name also strengthens your brand identity. It reflects your business model, advertising strategy, and target audience. A catchy name grabs attention and can enhance your marketing efforts, especially on social media and digital marketing platforms. When you consider your business name, think about how it aligns with your overall branding. An appropriate name can improve customer acquisition and establish loyalty. It can also play a role in securing trademarks or patents, protecting your intellectual property. Overall, your lash business name impacts everything from market research to growth strategy. By investing time in crafting the right name, you set the foundation for your success. Tips For Creating Unique Lash Business Names Choosing a unique name for your lash business is crucial. A well-crafted name enhances your brand visibility and attracts your target audience. Consider Your Target Audience Identify your target demographic. Choose a name that resonates with their preferences. For instance, if your clientele is younger urban professionals, opt for names like “Urban Lash” or “Lash Mafia” to connect with that lifestyle. Analyze competitors in the lash market. Conduct market research to uncover how other brands position themselves. This insight guides you in creating a distinct identity that sets your business apart, enhancing customer acquisition efforts. Reflect Your Brand Identity Align your business name with the personality and values you represent. If your lash services emphasize luxury, names such as “Opulence Lashes,” “Haute Lash,” or “Lash Couture” reinforce this image and attract clientele seeking premium experiences. Incorporate values like sustainability into your name. This approach appeals to eco-conscious consumers. Ensure your brand identity communicates your commitment to these values, fostering customer loyalty and enhancing your overall branding strategy. Popular Lash Business Name Ideas Choosing a name for your lash business enhances your branding efforts and attracts your target audience. Below are some categorized suggestions that reflect creativity and elegance while standing out in the competitive market. Creative and Catchy Suggestions Luxe Lash Loft Lavish Lashes Luxe Lash Studio Opulence Lashes Haute Lash These names evoke a luxurious image, appealing to clients seeking high-end services. Incorporate these ideas into your business plan to build a strong brand identity. Elegant and Classy Options Divine Lashes Lash Perfection Elite Lashes Luxurious Beauty Lash Classic Beauty Lashes Elegant names resonate with clients who value sophistication and style. Consider these options when conducting market research to identify how your business can fit within the lash industry’s landscape. Common Mistakes To Avoid When Naming Your Lash Business When naming your lash business, avoid certain mistakes to create a unique identity and prevent legal issues. Using Difficult or Unpronounceable Names Avoid names that’s hard to pronounce or spell. Complicated names can frustrate clients and hinder your brand’s visibility. Opt for simple, catchy options that clients can remember easily. Being Too Generic Steer clear of generic names like “Lashes by your name” or “Lash Studio.” Distinct names help your small business stand out in a saturated market. Embrace creativity to differentiate your brand from competitors and enhance your marketing efforts. Not Researching Availability Research availability before finalizing a name. Check web domains, social media handles, and trademark registers. Failing to do this can lead to legal challenges and customer confusion if another business uses a similar name. Ignoring Brand Consistency Ensure your business name aligns with your brand identity and voice. A cohesive brand will resonate better with your target audience and strengthen your overall marketing strategy. Consider how your name fits into your broader business plan and messaging. Conclusion Choosing the perfect name for your lash business is a vital step in your entrepreneurial journey. A memorable and engaging name not only attracts clients but also reflects your brand’s identity and values. By taking the time to brainstorm and research, you can create a name that resonates with your target audience and stands out in a crowded market. Remember to focus on clarity and uniqueness while avoiding common pitfalls. A well-chosen name can enhance your marketing efforts and build lasting customer loyalty. As you embark on this exciting venture, let your creativity shine through your business name, setting the stage for success in the beauty industry. Frequently Asked Questions Why is a business name important for a lash business? A business name is crucial as it creates the first impression for potential clients. It helps establish your brand identity, making it memorable and relatable, which is essential for customer acquisition and loyalty. How can I create a unique name for my lash business? To create a unique name, consider your target audience and their preferences. Analyze competitors to differentiate your name and reflect your brand’s personality, whether that’s luxury, elegance, or sustainability. What are some popular lash business name ideas? Popular lash business names include “Luxe Lash Loft,” and “Divine Lashes.” Such names evoke beauty and sophistication, attracting clients seeking high-end beauty services while enhancing your brand image. What mistakes should I avoid when naming my lash business? Avoid choosing difficult or unpronounceable names, which can confuse clients. Also, steer clear of generic names that won’t help you stand out in a competitive market, and always check name availability to prevent legal issues. How does a good name enhance marketing efforts? A compelling name strengthens brand identity and aligns with advertising strategies, making it easier to attract clients through social media and improve customer loyalty, which enhances your overall marketing effectiveness. Should my lash business name reflect my brand values? Yes, your lash business name should embody your brand values, such as luxury or sustainability. This alignment helps in attracting the right clientele and fosters deeper customer connections through shared values. Image Via Envato This article, "Creative and Memorable Lash Business Names to Elevate Your Brand Identity" was first published on Small Business Trends View the full article
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Creative and Memorable Lash Business Names to Elevate Your Brand Identity
Key Takeaways Choosing the right name for your lash business is crucial for making a strong first impression and establishing brand identity.A memorable and catchy name enhances brand visibility and aids in customer acquisition in a competitive market.Understand your target audience to select a name that resonates with their preferences and lifestyle.Reflect your brand’s personality and values, such as luxury or sustainability, in your business name to attract the desired clientele.Avoid common mistakes like using difficult names, being too generic, and neglecting availability and brand consistency.Research competitors and industry trends to create a unique identity that stands out and strengthens your marketing efforts. Starting a lash business is an exciting venture, but choosing the right name can make all the difference. Your business name is the first impression potential clients will have, and it sets the tone for your brand. It needs to be memorable, catchy, and reflective of the beauty and elegance that lashes bring. Importance Of Choosing The Right Lash Business Name Choosing the right name for your lash business holds significant value. A compelling name creates the first impression for potential clients. An effective name makes your brand memorable, which is crucial in a competitive market. Your name should resonate with beauty and elegance, embodying what your business stands for. A well-selected name also strengthens your brand identity. It reflects your business model, advertising strategy, and target audience. A catchy name grabs attention and can enhance your marketing efforts, especially on social media and digital marketing platforms. When you consider your business name, think about how it aligns with your overall branding. An appropriate name can improve customer acquisition and establish loyalty. It can also play a role in securing trademarks or patents, protecting your intellectual property. Overall, your lash business name impacts everything from market research to growth strategy. By investing time in crafting the right name, you set the foundation for your success. Tips For Creating Unique Lash Business Names Choosing a unique name for your lash business is crucial. A well-crafted name enhances your brand visibility and attracts your target audience. Consider Your Target Audience Identify your target demographic. Choose a name that resonates with their preferences. For instance, if your clientele is younger urban professionals, opt for names like “Urban Lash” or “Lash Mafia” to connect with that lifestyle. Analyze competitors in the lash market. Conduct market research to uncover how other brands position themselves. This insight guides you in creating a distinct identity that sets your business apart, enhancing customer acquisition efforts. Reflect Your Brand Identity Align your business name with the personality and values you represent. If your lash services emphasize luxury, names such as “Opulence Lashes,” “Haute Lash,” or “Lash Couture” reinforce this image and attract clientele seeking premium experiences. Incorporate values like sustainability into your name. This approach appeals to eco-conscious consumers. Ensure your brand identity communicates your commitment to these values, fostering customer loyalty and enhancing your overall branding strategy. Popular Lash Business Name Ideas Choosing a name for your lash business enhances your branding efforts and attracts your target audience. Below are some categorized suggestions that reflect creativity and elegance while standing out in the competitive market. Creative and Catchy Suggestions Luxe Lash Loft Lavish Lashes Luxe Lash Studio Opulence Lashes Haute Lash These names evoke a luxurious image, appealing to clients seeking high-end services. Incorporate these ideas into your business plan to build a strong brand identity. Elegant and Classy Options Divine Lashes Lash Perfection Elite Lashes Luxurious Beauty Lash Classic Beauty Lashes Elegant names resonate with clients who value sophistication and style. Consider these options when conducting market research to identify how your business can fit within the lash industry’s landscape. Common Mistakes To Avoid When Naming Your Lash Business When naming your lash business, avoid certain mistakes to create a unique identity and prevent legal issues. Using Difficult or Unpronounceable Names Avoid names that’s hard to pronounce or spell. Complicated names can frustrate clients and hinder your brand’s visibility. Opt for simple, catchy options that clients can remember easily. Being Too Generic Steer clear of generic names like “Lashes by your name” or “Lash Studio.” Distinct names help your small business stand out in a saturated market. Embrace creativity to differentiate your brand from competitors and enhance your marketing efforts. Not Researching Availability Research availability before finalizing a name. Check web domains, social media handles, and trademark registers. Failing to do this can lead to legal challenges and customer confusion if another business uses a similar name. Ignoring Brand Consistency Ensure your business name aligns with your brand identity and voice. A cohesive brand will resonate better with your target audience and strengthen your overall marketing strategy. Consider how your name fits into your broader business plan and messaging. Conclusion Choosing the perfect name for your lash business is a vital step in your entrepreneurial journey. A memorable and engaging name not only attracts clients but also reflects your brand’s identity and values. By taking the time to brainstorm and research, you can create a name that resonates with your target audience and stands out in a crowded market. Remember to focus on clarity and uniqueness while avoiding common pitfalls. A well-chosen name can enhance your marketing efforts and build lasting customer loyalty. As you embark on this exciting venture, let your creativity shine through your business name, setting the stage for success in the beauty industry. Frequently Asked Questions Why is a business name important for a lash business? A business name is crucial as it creates the first impression for potential clients. It helps establish your brand identity, making it memorable and relatable, which is essential for customer acquisition and loyalty. How can I create a unique name for my lash business? To create a unique name, consider your target audience and their preferences. Analyze competitors to differentiate your name and reflect your brand’s personality, whether that’s luxury, elegance, or sustainability. What are some popular lash business name ideas? Popular lash business names include “Luxe Lash Loft,” and “Divine Lashes.” Such names evoke beauty and sophistication, attracting clients seeking high-end beauty services while enhancing your brand image. What mistakes should I avoid when naming my lash business? Avoid choosing difficult or unpronounceable names, which can confuse clients. Also, steer clear of generic names that won’t help you stand out in a competitive market, and always check name availability to prevent legal issues. How does a good name enhance marketing efforts? A compelling name strengthens brand identity and aligns with advertising strategies, making it easier to attract clients through social media and improve customer loyalty, which enhances your overall marketing effectiveness. Should my lash business name reflect my brand values? Yes, your lash business name should embody your brand values, such as luxury or sustainability. This alignment helps in attracting the right clientele and fosters deeper customer connections through shared values. Image Via Envato This article, "Creative and Memorable Lash Business Names to Elevate Your Brand Identity" was first published on Small Business Trends View the full article
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HubSpot Expands Breeze Customer Agent to Support Full Buyer Journey Across Marketing, Sales, and Service
HubSpot announced on May 21, 2025, that it is expanding access to its Breeze Customer Agent, an AI-powered support tool, to all Pro and Enterprise customers across its Marketing, Sales, Service, Content, and Operations Hubs. The expansion will take effect June 2, and the offering will be available through HubSpot Credits, the company’s usage-based model. Originally developed to help service teams scale support operations, Breeze Customer Agent has already resolved over 50% of customer conversations autonomously. HubSpot says the tool has proven effective across the full buyer journey, from customer acquisition to post-sale engagement. “We’re taking a big step toward the future by expanding access to one of our most powerful AI agents yet: Breeze Customer Agent,” said Andy Pitre, Executive Vice President of Product at HubSpot. “It’s built directly into HubSpot’s unified, AI-powered platform to help teams work better together across every customer interaction.” Expanding Beyond Post-Purchase Support HubSpot initially launched Breeze Customer Agent to handle post-purchase service tasks. However, as the company observed broader usage patterns, it identified clear value in applying the tool earlier in the customer lifecycle. In marketing, Breeze helps answer visitor questions like upcoming events or subscription processes. In sales, it can respond instantly to pricing or trial inquiries, supporting faster conversions. And in service, it continues to assist with order status checks, inquiry resolution, and escalation to human agents when needed. According to HubSpot, this AI-driven support infrastructure enables companies to improve responsiveness, reduce operational overhead, and scale meaningful interactions without increasing staff. Embedded AI and Automation Capabilities Breeze Customer Agent offers a wide range of features designed to work across platforms and customer touchpoints. These include: Fast setup, with functionality ready within minutes Multi-channel engagement, including email, chat, WhatsApp, and Facebook Messenger Smart responses, using customer-specific data like order history and renewal dates Actionable tasks, such as resetting passwords or escalating support issues Integrated intelligence, drawing from knowledge bases, website content, PDFs, and blogs The agent is embedded directly within the HubSpot platform, which means businesses can implement and operate it without needing additional integrations or add-ons. This native design aligns with HubSpot’s long-term vision of hybrid teams made up of both humans and AI agents. “At HubSpot, our vision is simple: help businesses scale with AI,” the company stated. “To do this, we’ve embedded AI directly into our platform—it’s available right where our customers work, not as a separate add-on.” Flexible Access via HubSpot Credits As part of the June 2 expansion, Breeze Customer Agent will be accessible through HubSpot Credits, which allow businesses to scale their use of AI as they grow. HubSpot describes this as a flexible, usage-based model that reflects modern business needs. This move is part of the company’s broader commitment to making AI tools accessible across the entire customer lifecycle. HubSpot emphasized that Breeze Customer Agent was designed not to replace human engagement, but to enhance it by removing repetitive administrative burdens and increasing responsiveness. “We believe businesses in the future will grow with hybrid teams of humans and agents working together,” HubSpot said. This article, "HubSpot Expands Breeze Customer Agent to Support Full Buyer Journey Across Marketing, Sales, and Service" was first published on Small Business Trends View the full article
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HubSpot Expands Breeze Customer Agent to Support Full Buyer Journey Across Marketing, Sales, and Service
HubSpot announced that it is expanding access to its Breeze Customer Agent, an AI-powered support tool, to all Pro and Enterprise customers across its Marketing, Sales, Service, Content, and Operations Hubs. The expansion will take effect June 2, and the offering will be available through HubSpot Credits, the company’s usage-based model. Originally developed to help service teams scale support operations, Breeze Customer Agent has already resolved over 50% of customer conversations autonomously. HubSpot says the tool has proven effective across the full buyer journey, from customer acquisition to post-sale engagement. “We’re taking a big step toward the future by expanding access to one of our most powerful AI agents yet: Breeze Customer Agent,” said Andy Pitre, Executive Vice President of Product at HubSpot. “It’s built directly into HubSpot’s unified, AI-powered platform to help teams work better together across every customer interaction.” Expanding Beyond Post-Purchase Support HubSpot initially launched Breeze Customer Agent to handle post-purchase service tasks. However, as the company observed broader usage patterns, it identified clear value in applying the tool earlier in the customer lifecycle. In marketing, Breeze helps answer visitor questions like upcoming events or subscription processes. In sales, it can respond instantly to pricing or trial inquiries, supporting faster conversions. And in service, it continues to assist with order status checks, inquiry resolution, and escalation to human agents when needed. According to HubSpot, this AI-driven support infrastructure enables companies to improve responsiveness, reduce operational overhead, and scale meaningful interactions without increasing staff. Embedded AI and Automation Capabilities Breeze Customer Agent offers a wide range of features designed to work across platforms and customer touchpoints. These include: Fast setup, with functionality ready within minutes Multi-channel engagement, including email, chat, WhatsApp, and Facebook Messenger Smart responses, using customer-specific data like order history and renewal dates Actionable tasks, such as resetting passwords or escalating support issues Integrated intelligence, drawing from knowledge bases, website content, PDFs, and blogs The agent is embedded directly within the HubSpot platform, which means businesses can implement and operate it without needing additional integrations or add-ons. This native design aligns with HubSpot’s long-term vision of hybrid teams made up of both humans and AI agents. “At HubSpot, our vision is simple: help businesses scale with AI,” the company stated. “To do this, we’ve embedded AI directly into our platform—it’s available right where our customers work, not as a separate add-on.” Flexible Access via HubSpot Credits As part of the June 2 expansion, Breeze Customer Agent will be accessible through HubSpot Credits, which allow businesses to scale their use of AI as they grow. HubSpot describes this as a flexible, usage-based model that reflects modern business needs. This move is part of the company’s broader commitment to making AI tools accessible across the entire customer lifecycle. HubSpot emphasized that Breeze Customer Agent was designed not to replace human engagement, but to enhance it by removing repetitive administrative burdens and increasing responsiveness. “We believe businesses in the future will grow with hybrid teams of humans and agents working together,” HubSpot said. This article, "HubSpot Expands Breeze Customer Agent to Support Full Buyer Journey Across Marketing, Sales, and Service" was first published on Small Business Trends View the full article
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Salesforce Unveils Agentforce for Financial Services to Help Firms Address Staffing Shortages and Meet Rising Client Demands
Salesforce has introduced Agentforce for Financial Services, a new offering that delivers pre-built, role-based AI agents to help financial institutions automate front-office operations and maintain regulatory compliance amid workforce challenges and rising customer expectations. Announced May 21, 2025, Agentforce is designed to support financial advisors, bankers, insurers, and loan officers by reducing the time spent on administrative work and enabling more direct client engagement. Operating within the Financial Services Cloud, Agentforce uses industry-specific data, workflows, and compliance controls to automate tasks while adhering to firm standards and regulatory requirements. “In an industry built on trust, delivering personal and meaningful experiences is everything,” Salesforce noted in the release. However, current challenges—such as a shrinking workforce and low consumer satisfaction with personalization—are making this difficult. According to the company, only 21% of consumers feel fully satisfied with the personalization they receive, and 35% say they are treated like a number. To address these concerns, Agentforce provides a no-code solution composed of digital agents that work alongside human employees to carry out high-volume, repetitive tasks. Rather than replacing staff, these agents are intended to extend the capacity of human teams, allowing them to focus on relationship-building and complex problem-solving. Core Capabilities of Agentforce Agentforce includes several pre-built agent templates customized for different roles in the financial services sector: Financial Advisor and Banker Agents automate client meeting preparation and follow-up. They analyze portfolios, generate structured agendas, summarize meetings, and create follow-up tasks—freeing relationship managers to focus on deepening client relationships. Banking and Insurance Service Agents handle routine service requests, such as reversing fees, canceling cards, or explaining coverage. These agents help reduce wait times, increase first-call resolutions, and improve overall service efficiency. A Digital Loan Officer Agent assists borrowers in discovering loan options, answering questions, and offering products around the clock. It enables faster application processing and frees human officers to focus on closing deals and managing exceptions. Each agent operates within a firm’s existing compliance structure, with embedded controls that enforce rules for approvals, disclosures, and audit trails. All actions taken by Agentforce are logged in real time to support transparency and audit readiness. Agentforce in Action The technology behind Agentforce automates both front-end and back-end tasks. For example: In client meetings, it surfaces relevant financial insights, life events, and business milestones. After the meeting, it summarizes discussion points and action items and triggers follow-up tasks across the firm. In retail banking, it handles balance inquiries, lost card reports, and fee reversals using predefined rules, while routing exceptions to human review. For insurance carriers, it gathers customer data, generates real-time quotes, and compares coverage options—helping improve conversion rates. During loan discovery, it analyzes borrower data to recommend tailored financial products and streamlines the early stages of the loan process. Salesforce emphasizes that Agentforce doesn’t just automate tasks—it enforces compliance every step of the way. Whether sending disclosures or initiating approvals, agents follow pre-set workflows and escalate exceptions where required. This ensures that the digital workforce is subject to the same scrutiny as human teams. Addressing the Talent Gap Salesforce cited data highlighting a looming talent shortage in financial services. With 50% of the insurance workforce expected to retire within 15 years and a projected shortfall of 100,000 financial advisors by 2034, firms are under pressure to maintain service levels without significantly increasing staff. Agentforce is positioned as a way to address this gap by augmenting human workers with AI-powered digital agents. “AI shouldn’t replace the human connection, it should scale it,” said Eran Agrios, SVP and GM of Financial Services at Salesforce. “With Agentforce for Financial Services, financial institutions can tap into digital labor built on a deeply unified platform to help their human teams boost productivity, efficiency, and revenue while still delivering the trusted, personalized experiences their clients expect.” Agentforce is now available as part of Salesforce Financial Services Cloud, and firms can tailor the pre-built templates to match their own service models, policies, and workflows—without needing to write any code. Image: Salesforce This article, "Salesforce Unveils Agentforce for Financial Services to Help Firms Address Staffing Shortages and Meet Rising Client Demands" was first published on Small Business Trends View the full article
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Salesforce Unveils Agentforce for Financial Services to Help Firms Address Staffing Shortages and Meet Rising Client Demands
Salesforce has introduced Agentforce for Financial Services, a new offering that delivers pre-built, role-based AI agents to help financial institutions automate front-office operations and maintain regulatory compliance amid workforce challenges and rising customer expectations. Announced May 21, 2025, Agentforce is designed to support financial advisors, bankers, insurers, and loan officers by reducing the time spent on administrative work and enabling more direct client engagement. Operating within the Financial Services Cloud, Agentforce uses industry-specific data, workflows, and compliance controls to automate tasks while adhering to firm standards and regulatory requirements. “In an industry built on trust, delivering personal and meaningful experiences is everything,” Salesforce noted in the release. However, current challenges—such as a shrinking workforce and low consumer satisfaction with personalization—are making this difficult. According to the company, only 21% of consumers feel fully satisfied with the personalization they receive, and 35% say they are treated like a number. To address these concerns, Agentforce provides a no-code solution composed of digital agents that work alongside human employees to carry out high-volume, repetitive tasks. Rather than replacing staff, these agents are intended to extend the capacity of human teams, allowing them to focus on relationship-building and complex problem-solving. Core Capabilities of Agentforce Agentforce includes several pre-built agent templates customized for different roles in the financial services sector: Financial Advisor and Banker Agents automate client meeting preparation and follow-up. They analyze portfolios, generate structured agendas, summarize meetings, and create follow-up tasks—freeing relationship managers to focus on deepening client relationships. Banking and Insurance Service Agents handle routine service requests, such as reversing fees, canceling cards, or explaining coverage. These agents help reduce wait times, increase first-call resolutions, and improve overall service efficiency. A Digital Loan Officer Agent assists borrowers in discovering loan options, answering questions, and offering products around the clock. It enables faster application processing and frees human officers to focus on closing deals and managing exceptions. Each agent operates within a firm’s existing compliance structure, with embedded controls that enforce rules for approvals, disclosures, and audit trails. All actions taken by Agentforce are logged in real time to support transparency and audit readiness. Agentforce in Action The technology behind Agentforce automates both front-end and back-end tasks. For example: In client meetings, it surfaces relevant financial insights, life events, and business milestones. After the meeting, it summarizes discussion points and action items and triggers follow-up tasks across the firm. In retail banking, it handles balance inquiries, lost card reports, and fee reversals using predefined rules, while routing exceptions to human review. For insurance carriers, it gathers customer data, generates real-time quotes, and compares coverage options—helping improve conversion rates. During loan discovery, it analyzes borrower data to recommend tailored financial products and streamlines the early stages of the loan process. Salesforce emphasizes that Agentforce doesn’t just automate tasks—it enforces compliance every step of the way. Whether sending disclosures or initiating approvals, agents follow pre-set workflows and escalate exceptions where required. This ensures that the digital workforce is subject to the same scrutiny as human teams. Addressing the Talent Gap Salesforce cited data highlighting a looming talent shortage in financial services. With 50% of the insurance workforce expected to retire within 15 years and a projected shortfall of 100,000 financial advisors by 2034, firms are under pressure to maintain service levels without significantly increasing staff. Agentforce is positioned as a way to address this gap by augmenting human workers with AI-powered digital agents. “AI shouldn’t replace the human connection, it should scale it,” said Eran Agrios, SVP and GM of Financial Services at Salesforce. “With Agentforce for Financial Services, financial institutions can tap into digital labor built on a deeply unified platform to help their human teams boost productivity, efficiency, and revenue while still delivering the trusted, personalized experiences their clients expect.” Agentforce is now available as part of Salesforce Financial Services Cloud, and firms can tailor the pre-built templates to match their own service models, policies, and workflows—without needing to write any code. Image: Salesforce This article, "Salesforce Unveils Agentforce for Financial Services to Help Firms Address Staffing Shortages and Meet Rising Client Demands" was first published on Small Business Trends View the full article
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Unlocking Success with Cloud Retail: Transforming Your Business for the Digital Age
Key Takeaways Definition of Cloud Retail: Cloud retail utilizes cloud computing to streamline retail operations, offering various applications like inventory management and sales analytics from a centralized platform. Key Benefits: Embracing cloud solutions enhances efficiency, reduces costs, and provides real-time insights, allowing retailers to make informed decisions and improve customer experiences. Scalability and Flexibility: Cloud retail solutions offer unmatched scalability, enabling businesses to adjust resources based on demand, which supports growth without significant infrastructure investments. Security and Integration Challenges: Addressing security concerns and ensuring seamless integration with existing systems are critical challenges for retailers transitioning to cloud-based solutions. Leading Platforms: Major players like Shopify, BigCommerce, and Square provide comprehensive cloud retail solutions suitable for small businesses, enhancing operational capabilities and customer engagement. Future Trends: The future of cloud retail is marked by omnichannel strategies, AI integration for predictive analytics, and an emphasis on sustainability, making cloud solutions essential for staying competitive in the market. In today’s fast-paced digital landscape, cloud retail is transforming the way businesses operate. With the rise of online shopping and changing consumer preferences, retailers are leveraging cloud technology to enhance efficiency and improve customer experiences. Imagine having the ability to manage inventory, analyze sales data, and personalize marketing efforts—all from a single platform. The benefits of adopting cloud solutions are immense. You can scale your operations seamlessly, reduce overhead costs, and access real-time insights that drive smarter decisions. Whether you’re a small boutique or a large enterprise, embracing cloud retail can position you for success in an increasingly competitive market. Dive into the world of cloud retail and discover how it can revolutionize your business strategy. What Is Cloud Retail? Cloud retail refers to utilizing cloud computing technology in retail operations. This approach allows small businesses to streamline processes, reduce costs, and enhance customer experiences through scalable solutions. Definition and Overview Cloud retail encompasses various applications and services designed to manage retail operations via the internet. It includes functions such as inventory management, point-of-sale systems, customer relationship management, and data analytics. By leveraging cloud solutions, you can operate your storefront more efficiently while accessing real-time data from anywhere. Key Features of Cloud Retail Scalability: Cloud retail solutions grow with your business. You can easily scale resources up or down based on seasonal demands or business expansion. Cost-effectiveness: Cloud systems reduce overhead costs related to hardware, software, and maintenance. This affordability allows small businesses to compete with larger retailers. Real-time insights: Access to real-time data helps you make informed decisions about inventory, sales trends, and customer preferences. This insight allows for rapid adjustments in your retail strategy. Accessibility: Cloud-based platforms enable you to manage your operations from anywhere. Whether you’re at your storefront or on the go, you can monitor sales and inventory efficiently. Enhanced customer experience: Cloud retail promotes better customer engagement through personalized experiences. You can implement loyalty programs and targeted promotions based on customer data. Advantages of Cloud Retail Cloud retail offers substantial benefits for small businesses, particularly in an evolving marketplace. You can leverage these advantages to enhance your operations and customer experiences. Cost Efficiency Cloud retail significantly lowers costs for small businesses. By reducing the need for physical hardware and minimizing IT maintenance expenses, you free up resources for other areas. Software-as-a-Service (SaaS) models eliminate large upfront investments, allowing for predictable subscription fees. Cost savings also come from automated updates and secure data storage, reducing the risk of losing critical information. Scalability and Flexibility Cloud retail solutions provide unmatched scalability and flexibility, essential for small businesses. You can quickly adjust your resources based on demand, whether you’re expanding your storefront or launching new product lines. This agility facilitates growth without the burden of overcommitting to infrastructure. Enhanced flexibility allows you to manage operations from anywhere, helping you adapt to changing market conditions while maintaining strong customer engagement. Challenges in Cloud Retail Cloud retail presents several challenges, especially for small businesses adapting to new technologies. Understanding these hurdles can help you navigate the complexities of transitioning to cloud-based solutions. Security Concerns Security stands as a primary concern in cloud retail. You’ll need to address data protection, as cloud solutions often store sensitive customer information and payment details. Breaches can significantly damage your business’s reputation and lead to financial losses. Implementing robust encryption methods, multi-factor authentication, and regular security audits ensures your data remains secure. Regular employee training on security best practices also minimizes human errors that can compromise data integrity. Integration Issues Integration of cloud retail solutions with existing storefront systems poses challenges. Legacy systems may not easily connect with cloud applications, leading to data silos and inefficiencies. You may face difficulties in transferring data between platforms, impacting inventory management and sales tracking. To overcome this, choose cloud solutions that offer seamless integration capabilities and support various data formats. Engaging with vendors who provide strong technical support can also smooth the integration process, allowing for a more cohesive retail operation. Key Players in Cloud Retail Cloud retail has become a pivotal asset for small businesses. Retailers leverage key platforms to enhance operations and customer experiences. Leading Platforms Shopify: Shopify offers a comprehensive cloud retail solution ideal for small businesses. It features customizable storefronts, payment processing, and marketing tools, enabling you to reach customers effectively. BigCommerce: BigCommerce provides powerful e-commerce capabilities with built-in SEO features. Its scalable architecture supports your small business as it grows, allowing you to manage high traffic seamlessly. Square: Square integrates in-store and online sales with an easy-to-use interface. It allows small businesses to track sales, manage inventory, and engage with customers, all from a single platform. WooCommerce: As a plugin for WordPress, WooCommerce offers a flexible approach to e-commerce. Small businesses can create tailored storefronts and utilize various extensions for enhanced functionality. Magento: Magento provides advanced features for businesses seeking customization. Its robust architecture supports large product catalogs, making it suitable for small businesses planning to expand. Market Trends Omnichannel Retailing: The trend towards omnichannel retailing emphasizes providing a seamless shopping experience across platforms. Small businesses must integrate their physical storefronts with online operations to maximize customer engagement. Personalization: Tailoring customer experiences has become essential. Small businesses analyzing data can create personalized shopping journeys, increasing customer loyalty and satisfaction. Flexibility and Scalability: Cloud retail solutions evolve with market demands. Small businesses benefit from platforms that adapt to changes and allow for easy resource adjustments based on seasonal trends. AI Integration: Artificial intelligence is shaping retail by optimizing inventory management and enhancing customer support. Small businesses can utilize AI to analyze consumer behaviors and forecast trends effectively. Sustainability: Increasingly, small businesses prioritize sustainable practices within cloud retail. Consumers favor brands that promote eco-friendly initiatives, encouraging businesses to align their operations with these values. Future of Cloud Retail Cloud retail continues evolving, shaping the future landscape of small business operations. Innovations in technology and strategic advancements will bolster your ability to compete in the retail space. Innovations on the Horizon Innovations in cloud retail focus on enhanced functionalities and user experiences. Advanced AI integrations enable predictive analytics, allowing you to understand customer behavior better. Cloud-based POS systems streamline transactions, contributing to efficient storefront operations. Contactless payment solutions create convenient checkout experiences, enhancing customer satisfaction. Customization options allow personalized shopping experiences tailored to individual shopper preferences, increasing engagement levels. Furthermore, the potential for augmented reality (AR) applications may revolutionize product presentations, enabling customers to visualize products in their environment before purchase. Predictions for Growth Predictions for growth in cloud retail emphasize rapid adoption among small businesses. With around 70% of retailers expected to rely on cloud solutions by 2025, your business can leverage these technologies for a competitive edge. The ongoing trend of omnichannel retailing highlights the importance of integrating online and in-store experiences, making cloud tools indispensable. Expect an increase in SaaS models, driven by their cost efficiency and scalability. Cloud solutions are forecasted to enable small businesses to diversify revenue streams, as they provide tools for creating and managing online storefronts. Embracing cloud retail not only improves operational agility but also positions your business for sustained growth in a digital-first marketplace. Conclusion Embracing cloud retail is essential for your business to thrive in today’s digital landscape. With the ability to scale operations seamlessly and access real-time insights, you’re better equipped to meet evolving consumer demands. While challenges like security and integration exist, the benefits far outweigh the risks. By investing in robust cloud solutions and prioritizing data protection, you can enhance customer engagement and streamline processes. As technology continues to advance, staying ahead of trends will position your business for sustained growth. Adopting cloud retail solutions not only boosts efficiency but also ensures you remain competitive in an ever-changing marketplace. Frequently Asked Questions What is cloud retail? Cloud retail refers to the use of cloud computing technology in retail operations, allowing businesses to streamline processes and enhance customer experiences. It helps retailers improve efficiency amidst rising online shopping trends and evolving consumer preferences. How can cloud retail benefit small businesses? Cloud retail offers significant benefits to small businesses, including cost efficiency, scalability, and access to real-time insights. By minimizing the need for physical hardware, businesses can lower expenses and allocate resources effectively while adapting quickly to market changes. What are some key features of cloud retail? Key features of cloud retail include scalability to adapt to business needs, cost-effectiveness through reduced maintenance expenses, real-time insights for better decision-making, remote accessibility, and enhanced customer engagement through personalized shopping experiences. What challenges do businesses face with cloud retail? Businesses transitioning to cloud retail often face security concerns, integration issues with legacy systems, and the need for robust data protection. Implementing security measures and choosing solutions with strong integration capabilities can help mitigate these challenges. Who are the main players in the cloud retail market? Key players in the cloud retail market include Shopify, BigCommerce, Square, WooCommerce, and Magento. Each of these platforms provides unique features tailored for small businesses, helping them thrive in the competitive retail landscape. What trends are shaping the future of cloud retail? Current trends in cloud retail include omnichannel retailing, personalization, flexibility, AI integration, and sustainability. These trends emphasize creating seamless shopping experiences while tailoring customer interactions to meet consumer expectations. How will technology innovations impact cloud retail? Future innovations in cloud retail are expected to enhance operations significantly. Technologies like AI for predictive analytics, cloud-based POS systems, contactless payments, and augmented reality will revolutionize how businesses engage customers and streamline transactions. What should businesses consider before adopting cloud retail? Before adopting cloud retail, businesses should evaluate their specific needs, assess potential security challenges, and ensure their chosen cloud solutions offer strong integration capabilities. Engaging vendors that provide technical support can also facilitate a smoother transition. Image Via Envato This article, "Unlocking Success with Cloud Retail: Transforming Your Business for the Digital Age" was first published on Small Business Trends View the full article
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Unlocking Success with Cloud Retail: Transforming Your Business for the Digital Age
Key Takeaways Definition of Cloud Retail: Cloud retail utilizes cloud computing to streamline retail operations, offering various applications like inventory management and sales analytics from a centralized platform. Key Benefits: Embracing cloud solutions enhances efficiency, reduces costs, and provides real-time insights, allowing retailers to make informed decisions and improve customer experiences. Scalability and Flexibility: Cloud retail solutions offer unmatched scalability, enabling businesses to adjust resources based on demand, which supports growth without significant infrastructure investments. Security and Integration Challenges: Addressing security concerns and ensuring seamless integration with existing systems are critical challenges for retailers transitioning to cloud-based solutions. Leading Platforms: Major players like Shopify, BigCommerce, and Square provide comprehensive cloud retail solutions suitable for small businesses, enhancing operational capabilities and customer engagement. Future Trends: The future of cloud retail is marked by omnichannel strategies, AI integration for predictive analytics, and an emphasis on sustainability, making cloud solutions essential for staying competitive in the market. In today’s fast-paced digital landscape, cloud retail is transforming the way businesses operate. With the rise of online shopping and changing consumer preferences, retailers are leveraging cloud technology to enhance efficiency and improve customer experiences. Imagine having the ability to manage inventory, analyze sales data, and personalize marketing efforts—all from a single platform. The benefits of adopting cloud solutions are immense. You can scale your operations seamlessly, reduce overhead costs, and access real-time insights that drive smarter decisions. Whether you’re a small boutique or a large enterprise, embracing cloud retail can position you for success in an increasingly competitive market. Dive into the world of cloud retail and discover how it can revolutionize your business strategy. What Is Cloud Retail? Cloud retail refers to utilizing cloud computing technology in retail operations. This approach allows small businesses to streamline processes, reduce costs, and enhance customer experiences through scalable solutions. Definition and Overview Cloud retail encompasses various applications and services designed to manage retail operations via the internet. It includes functions such as inventory management, point-of-sale systems, customer relationship management, and data analytics. By leveraging cloud solutions, you can operate your storefront more efficiently while accessing real-time data from anywhere. Key Features of Cloud Retail Scalability: Cloud retail solutions grow with your business. You can easily scale resources up or down based on seasonal demands or business expansion. Cost-effectiveness: Cloud systems reduce overhead costs related to hardware, software, and maintenance. This affordability allows small businesses to compete with larger retailers. Real-time insights: Access to real-time data helps you make informed decisions about inventory, sales trends, and customer preferences. This insight allows for rapid adjustments in your retail strategy. Accessibility: Cloud-based platforms enable you to manage your operations from anywhere. Whether you’re at your storefront or on the go, you can monitor sales and inventory efficiently. Enhanced customer experience: Cloud retail promotes better customer engagement through personalized experiences. You can implement loyalty programs and targeted promotions based on customer data. Advantages of Cloud Retail Cloud retail offers substantial benefits for small businesses, particularly in an evolving marketplace. You can leverage these advantages to enhance your operations and customer experiences. Cost Efficiency Cloud retail significantly lowers costs for small businesses. By reducing the need for physical hardware and minimizing IT maintenance expenses, you free up resources for other areas. Software-as-a-Service (SaaS) models eliminate large upfront investments, allowing for predictable subscription fees. Cost savings also come from automated updates and secure data storage, reducing the risk of losing critical information. Scalability and Flexibility Cloud retail solutions provide unmatched scalability and flexibility, essential for small businesses. You can quickly adjust your resources based on demand, whether you’re expanding your storefront or launching new product lines. This agility facilitates growth without the burden of overcommitting to infrastructure. Enhanced flexibility allows you to manage operations from anywhere, helping you adapt to changing market conditions while maintaining strong customer engagement. Challenges in Cloud Retail Cloud retail presents several challenges, especially for small businesses adapting to new technologies. Understanding these hurdles can help you navigate the complexities of transitioning to cloud-based solutions. Security Concerns Security stands as a primary concern in cloud retail. You’ll need to address data protection, as cloud solutions often store sensitive customer information and payment details. Breaches can significantly damage your business’s reputation and lead to financial losses. Implementing robust encryption methods, multi-factor authentication, and regular security audits ensures your data remains secure. Regular employee training on security best practices also minimizes human errors that can compromise data integrity. Integration Issues Integration of cloud retail solutions with existing storefront systems poses challenges. Legacy systems may not easily connect with cloud applications, leading to data silos and inefficiencies. You may face difficulties in transferring data between platforms, impacting inventory management and sales tracking. To overcome this, choose cloud solutions that offer seamless integration capabilities and support various data formats. Engaging with vendors who provide strong technical support can also smooth the integration process, allowing for a more cohesive retail operation. Key Players in Cloud Retail Cloud retail has become a pivotal asset for small businesses. Retailers leverage key platforms to enhance operations and customer experiences. Leading Platforms Shopify: Shopify offers a comprehensive cloud retail solution ideal for small businesses. It features customizable storefronts, payment processing, and marketing tools, enabling you to reach customers effectively. BigCommerce: BigCommerce provides powerful e-commerce capabilities with built-in SEO features. Its scalable architecture supports your small business as it grows, allowing you to manage high traffic seamlessly. Square: Square integrates in-store and online sales with an easy-to-use interface. It allows small businesses to track sales, manage inventory, and engage with customers, all from a single platform. WooCommerce: As a plugin for WordPress, WooCommerce offers a flexible approach to e-commerce. Small businesses can create tailored storefronts and utilize various extensions for enhanced functionality. Magento: Magento provides advanced features for businesses seeking customization. Its robust architecture supports large product catalogs, making it suitable for small businesses planning to expand. Market Trends Omnichannel Retailing: The trend towards omnichannel retailing emphasizes providing a seamless shopping experience across platforms. Small businesses must integrate their physical storefronts with online operations to maximize customer engagement. Personalization: Tailoring customer experiences has become essential. Small businesses analyzing data can create personalized shopping journeys, increasing customer loyalty and satisfaction. Flexibility and Scalability: Cloud retail solutions evolve with market demands. Small businesses benefit from platforms that adapt to changes and allow for easy resource adjustments based on seasonal trends. AI Integration: Artificial intelligence is shaping retail by optimizing inventory management and enhancing customer support. Small businesses can utilize AI to analyze consumer behaviors and forecast trends effectively. Sustainability: Increasingly, small businesses prioritize sustainable practices within cloud retail. Consumers favor brands that promote eco-friendly initiatives, encouraging businesses to align their operations with these values. Future of Cloud Retail Cloud retail continues evolving, shaping the future landscape of small business operations. Innovations in technology and strategic advancements will bolster your ability to compete in the retail space. Innovations on the Horizon Innovations in cloud retail focus on enhanced functionalities and user experiences. Advanced AI integrations enable predictive analytics, allowing you to understand customer behavior better. Cloud-based POS systems streamline transactions, contributing to efficient storefront operations. Contactless payment solutions create convenient checkout experiences, enhancing customer satisfaction. Customization options allow personalized shopping experiences tailored to individual shopper preferences, increasing engagement levels. Furthermore, the potential for augmented reality (AR) applications may revolutionize product presentations, enabling customers to visualize products in their environment before purchase. Predictions for Growth Predictions for growth in cloud retail emphasize rapid adoption among small businesses. With around 70% of retailers expected to rely on cloud solutions by 2025, your business can leverage these technologies for a competitive edge. The ongoing trend of omnichannel retailing highlights the importance of integrating online and in-store experiences, making cloud tools indispensable. Expect an increase in SaaS models, driven by their cost efficiency and scalability. Cloud solutions are forecasted to enable small businesses to diversify revenue streams, as they provide tools for creating and managing online storefronts. Embracing cloud retail not only improves operational agility but also positions your business for sustained growth in a digital-first marketplace. Conclusion Embracing cloud retail is essential for your business to thrive in today’s digital landscape. With the ability to scale operations seamlessly and access real-time insights, you’re better equipped to meet evolving consumer demands. While challenges like security and integration exist, the benefits far outweigh the risks. By investing in robust cloud solutions and prioritizing data protection, you can enhance customer engagement and streamline processes. As technology continues to advance, staying ahead of trends will position your business for sustained growth. Adopting cloud retail solutions not only boosts efficiency but also ensures you remain competitive in an ever-changing marketplace. Frequently Asked Questions What is cloud retail? Cloud retail refers to the use of cloud computing technology in retail operations, allowing businesses to streamline processes and enhance customer experiences. It helps retailers improve efficiency amidst rising online shopping trends and evolving consumer preferences. How can cloud retail benefit small businesses? Cloud retail offers significant benefits to small businesses, including cost efficiency, scalability, and access to real-time insights. By minimizing the need for physical hardware, businesses can lower expenses and allocate resources effectively while adapting quickly to market changes. What are some key features of cloud retail? Key features of cloud retail include scalability to adapt to business needs, cost-effectiveness through reduced maintenance expenses, real-time insights for better decision-making, remote accessibility, and enhanced customer engagement through personalized shopping experiences. What challenges do businesses face with cloud retail? Businesses transitioning to cloud retail often face security concerns, integration issues with legacy systems, and the need for robust data protection. Implementing security measures and choosing solutions with strong integration capabilities can help mitigate these challenges. Who are the main players in the cloud retail market? Key players in the cloud retail market include Shopify, BigCommerce, Square, WooCommerce, and Magento. Each of these platforms provides unique features tailored for small businesses, helping them thrive in the competitive retail landscape. What trends are shaping the future of cloud retail? Current trends in cloud retail include omnichannel retailing, personalization, flexibility, AI integration, and sustainability. These trends emphasize creating seamless shopping experiences while tailoring customer interactions to meet consumer expectations. How will technology innovations impact cloud retail? Future innovations in cloud retail are expected to enhance operations significantly. Technologies like AI for predictive analytics, cloud-based POS systems, contactless payments, and augmented reality will revolutionize how businesses engage customers and streamline transactions. What should businesses consider before adopting cloud retail? Before adopting cloud retail, businesses should evaluate their specific needs, assess potential security challenges, and ensure their chosen cloud solutions offer strong integration capabilities. Engaging vendors that provide technical support can also facilitate a smoother transition. Image Via Envato This article, "Unlocking Success with Cloud Retail: Transforming Your Business for the Digital Age" was first published on Small Business Trends View the full article
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How to Create Effective Marketing Strategies for Your Business
There are numerous ways to help your business grow, but one of the most powerful tools that you can use is an effective marketing strategy. This article can help you get started on forming a strategy that brings out the best in your company. View the full article
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My Favorite Amazon Deal of the Day: The iPad Mini A17 Pro
We may earn a commission from links on this page. Deal pricing and availability subject to change after time of publication. The latest iPad mini 7 was released in Oct. of 2024, bringing a smaller and more compact design with Apple Intelligence features to the already smallest iPad on the market. Today, the iPad Mini is nearly $100 off. You can get it for $399.99 (originally $499), $0.99 off the lowest price it has ever been, according to price-tracking tools. Apple iPad Mini (A17 Pro) $399.99 at Amazon $499.00 Save $99.01 Get Deal Get Deal $399.99 at Amazon $499.00 Save $99.01 The iPad mini 7 comes with the A17 Pro chip, the same chip found in the iPhone 15 Pro, and one A-series less than the iPhone 16 series uses. It's only a year and a half old and will be supported by Apple for many more years. In comparison to the iPad mini 6, it is 30% faster than the iPad mini 6's A15 Bionic chip, but more importantly, it runs Apple Intelligence, including new AI features like notification summaries and AI-powered writing tools. You'll also be able to use the new Apple Pencil Pro with it, have Wi-Fi 6E support, and it starts with 128GB of storage (twice what the iPad mini 6 base model offers). True to its name, the mini 7 is Apple’s smallest tablet, measuring 7.7 by 5.3 by 0.3 inches and weighing 1.1 lbs. The screen is an 8.3-inch screen with a 2,226 by 1,448 pixels resolution. According to PCMag's "excellent" review, you can expect to get about seven hours and 23 minutes of juice on a full charge. Other than Apple Intelligence and supporting the Pencil Pro, there is not much difference to warrant upgrading if you have the sixth generation iPad mini. But if you're looking for a smaller iPad or just need to upgrade to a newer one that has the latest features, this new iPad mini is currently cheaper than the previous version and is a great deal for its price. View the full article
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Jen Cryder: Rewrite the Rules | Accounting Influencers
The first female CEO of PICPA talks pipeline crisis and long-standing licensure rules. Accounting Influencers with Rob Brown Go PRO for members-only access to more Rob Brown. View the full article
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Jen Cryder: Rewrite the Rules | Accounting Influencers
The first female CEO of PICPA talks pipeline crisis and long-standing licensure rules. Accounting Influencers with Rob Brown Go PRO for members-only access to more Rob Brown. View the full article
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Inspiring Office Space Ideas to Boost Creativity and Productivity
Key Takeaways Boost Creativity and Productivity: A well-designed office space can significantly enhance creativity and overall productivity for employees. Collaborative Workspaces: Incorporate collaborative workspaces with flexible furniture arrangements to facilitate teamwork, communication, and creativity among team members. Color Psychology: Utilize strategic color choices to influence mood and productivity, such as blues for focus, greens for stress reduction, and yellows for energy. Integrate Nature: Adding biophilic design elements like plants and natural light can improve air quality and reduce stress, fostering a healthier work environment. Smart and Ergonomic Solutions: Implement smart office technologies for automation and invest in ergonomic furniture to boost comfort and efficiency, leading to happier employees. Budget-Friendly Tips: Use DIY approaches and repurpose underutilized spaces to create an attractive office environment without breaking the bank. Transforming your office space can significantly boost creativity and productivity. Whether you’re working from home or managing a corporate environment, the right design can make all the difference. You don’t have to settle for a bland workspace when there are countless innovative ideas waiting to be explored. From cozy nooks that encourage focus to vibrant collaborative areas that spark teamwork, the possibilities are endless. You’ll discover how to balance functionality with aesthetics, ensuring your office not only looks great but also meets your professional needs. Let’s dive into some inspiring office space ideas that will elevate your work experience and make every day more enjoyable. Creative Office Space Ideas In an ever-evolving business landscape, creating an inspiring office environment fuels creativity and enhances productivity. Consider these innovative ideas to transform your workspace. Collaborative Workspaces Design collaborative workspaces that encourage teamwork and open communication. Use modular seating arrangements that promote interaction among team members. Incorporate breakout areas with whiteboards and brainstorming tools, allowing creativity to flow. Ensure adequate lighting and décor that reflects your brand values to foster a positive atmosphere. Create a space that adapts to team needs, integrating areas for both collaborative tasks and focused work. Flexible Furniture Solutions Invest in flexible furniture solutions that cater to various work styles. Choose height-adjustable desks that enable both sitting and standing positions, contributing to overall employee wellness. Opt for movable partitions to create dynamic spaces that can easily transform based on project requirements. Consider incorporating multi-functional furniture that provides storage and work surfaces to maximize space efficiency. These solutions not only enhance comfort but also improve employee satisfaction and retention. Enhancing Productivity with Design Designing an office space for your small business can significantly impact productivity. Focus on key elements to create an environment that supports your team’s efficiency and creativity. Color Psychology in Office Spaces Using colors strategically can enhance mood and productivity. For example, blue promotes focus and tranquility, making it ideal for workspaces. Green can boost creativity and reduce stress, perfect for brainstorming areas. Yellow stimulates optimism and energy, suitable for collaborative spaces. Incorporating these colors into your office design can create a stimulating atmosphere that aligns with your business goals. Incorporating Nature into Design Integrating nature into your office design offers numerous benefits. Biophilic design elements, such as plants or natural light, improve air quality and increase employees’ well-being. Studies show that exposure to nature can enhance focus and lower stress levels. Consider adding green walls or desk plants, allowing employees to connect with nature, ultimately supporting a productive workspace. Tech-Savvy Office Space Ideas Integrating technology into your office space can drive productivity and enhance employee comfort. Explore these forward-thinking solutions tailored for small businesses. Smart Office Solutions Smart office solutions focus on automation and integration of the Internet of Things (IoT). Key features that can optimize your workspace include: Occupancy Monitoring: Utilizing IoT sensors, you can track occupancy levels to automate lighting and climate control. This reduces energy waste and aligns with your budget goals. Lighting Controls: Smart lighting systems adjust brightness and color based on real-time occupancy and natural light. This contributes to a more pleasant atmosphere while improving energy efficiency. HVAC Controls: Automated heating, ventilation, and air conditioning (HVAC) manage temperature and humidity based on user preferences, ensuring comfort for your team and enhancing overall productivity. Ergonomic Gadgets for Comfort Investing in ergonomic gadgets creates a healthier workspace. These tools help alleviate strain and enhance efficiency: Height-Adjustable Desks: Offering flexibility, these desks allow you or your employees to transition between sitting and standing. This can boost energy levels and improve focus. Ergonomic Chairs: Providing proper support for your back and posture, these chairs reduce discomfort during long hours and can enhance productivity. Monitor Stands: Elevating computer monitors to eye level helps prevent neck and back strain. This simple adjustment can lead to a more comfortable working environment. Utilizing these tech-savvy office space ideas not only elevates your workspace but also fosters a culture of innovation and productivity, crucial for your small business’s growth strategy. Budget-Friendly Office Space Ideas Consider implementing budget-friendly strategies to create an efficient and attractive office space. These ideas help small businesses maintain a professional appearance while managing costs effectively. DIY Design Tips Crafting unique décor adds character to your office without significant expense. Create wall art with available materials or download free prints to frame motivational quotes. Use everyday items creatively—glass jars can organize stationery, while an old ladder may serve as a stylish shelving unit. You enhance your workspace while also minimizing costs. Repurposing Unused Space Transforming underutilized areas can maximize productivity. An empty corner can become a collaborative nook for brainstorming sessions by adding a small table and couple of chairs. Utilize hallways for informal meeting spots with a few comfortable seats. By leveraging every square foot, you boost employee engagement and foster teamwork without investing in new real estate. Conclusion Transforming your office space can significantly boost creativity and productivity. By embracing innovative design ideas and flexible furniture solutions, you create an environment that caters to diverse work styles. Incorporating elements like color psychology and biophilic design not only enhances aesthetics but also improves employee well-being. Don’t forget the power of technology to optimize your workspace. Smart solutions and ergonomic gadgets can make a world of difference in comfort and efficiency. With budget-friendly DIY options, you can elevate your office without breaking the bank. Embrace these ideas to create a workspace that inspires and motivates you every day. Frequently Asked Questions How can office space design influence creativity and productivity? Office space design plays a crucial role in boosting creativity and productivity by creating an engaging environment. Features like collaborative workspaces, flexible furniture, and color psychology can enhance focus and morale, encouraging employees to work better together and individually. What are some innovative ideas for office spaces? Innovative office ideas include collaborative workstations, modular seating, breakout areas for brainstorming, height-adjustable desks, and movable partitions. These elements promote teamwork and adaptability, catering to various work styles and improving employee wellness. How does color psychology affect workplace productivity? Color psychology can significantly impact productivity levels. Different colors influence moods; for example, blue encourages focus, green sparks creativity, and yellow boosts energy. Choosing the right colors for your workspace can enhance overall employee performance. What are biophilic design elements? Biophilic design elements refer to incorporating nature into office spaces, such as using plants, natural light, and organic materials. These features improve air quality, employee well-being, and can lead to higher levels of creativity and productivity. What are tech-savvy solutions for enhancing productivity at work? Tech-savvy solutions include smart office technologies like occupancy monitoring, automated lighting, and HVAC systems. These tools optimize the workspace, improve energy efficiency, and contribute to a more comfortable working environment for employees. How can small businesses enhance office spaces on a budget? Small businesses can enhance their office spaces by repurposing materials for décor, transforming underutilized areas into productive spots, and utilizing DIY design tips. Strategic adjustments can create a professional appearance without incurring significant costs. What are ergonomic gadgets, and why are they important? Ergonomic gadgets include height-adjustable desks, ergonomic chairs, and monitor stands. They are vital for creating a healthier work environment, promoting better posture, reducing discomfort, and increasing overall productivity by supporting employees’ physical well-being. Image Via Envato This article, "Inspiring Office Space Ideas to Boost Creativity and Productivity" was first published on Small Business Trends View the full article
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Inspiring Office Space Ideas to Boost Creativity and Productivity
Key Takeaways Boost Creativity and Productivity: A well-designed office space can significantly enhance creativity and overall productivity for employees. Collaborative Workspaces: Incorporate collaborative workspaces with flexible furniture arrangements to facilitate teamwork, communication, and creativity among team members. Color Psychology: Utilize strategic color choices to influence mood and productivity, such as blues for focus, greens for stress reduction, and yellows for energy. Integrate Nature: Adding biophilic design elements like plants and natural light can improve air quality and reduce stress, fostering a healthier work environment. Smart and Ergonomic Solutions: Implement smart office technologies for automation and invest in ergonomic furniture to boost comfort and efficiency, leading to happier employees. Budget-Friendly Tips: Use DIY approaches and repurpose underutilized spaces to create an attractive office environment without breaking the bank. Transforming your office space can significantly boost creativity and productivity. Whether you’re working from home or managing a corporate environment, the right design can make all the difference. You don’t have to settle for a bland workspace when there are countless innovative ideas waiting to be explored. From cozy nooks that encourage focus to vibrant collaborative areas that spark teamwork, the possibilities are endless. You’ll discover how to balance functionality with aesthetics, ensuring your office not only looks great but also meets your professional needs. Let’s dive into some inspiring office space ideas that will elevate your work experience and make every day more enjoyable. Creative Office Space Ideas In an ever-evolving business landscape, creating an inspiring office environment fuels creativity and enhances productivity. Consider these innovative ideas to transform your workspace. Collaborative Workspaces Design collaborative workspaces that encourage teamwork and open communication. Use modular seating arrangements that promote interaction among team members. Incorporate breakout areas with whiteboards and brainstorming tools, allowing creativity to flow. Ensure adequate lighting and décor that reflects your brand values to foster a positive atmosphere. Create a space that adapts to team needs, integrating areas for both collaborative tasks and focused work. Flexible Furniture Solutions Invest in flexible furniture solutions that cater to various work styles. Choose height-adjustable desks that enable both sitting and standing positions, contributing to overall employee wellness. Opt for movable partitions to create dynamic spaces that can easily transform based on project requirements. Consider incorporating multi-functional furniture that provides storage and work surfaces to maximize space efficiency. These solutions not only enhance comfort but also improve employee satisfaction and retention. Enhancing Productivity with Design Designing an office space for your small business can significantly impact productivity. Focus on key elements to create an environment that supports your team’s efficiency and creativity. Color Psychology in Office Spaces Using colors strategically can enhance mood and productivity. For example, blue promotes focus and tranquility, making it ideal for workspaces. Green can boost creativity and reduce stress, perfect for brainstorming areas. Yellow stimulates optimism and energy, suitable for collaborative spaces. Incorporating these colors into your office design can create a stimulating atmosphere that aligns with your business goals. Incorporating Nature into Design Integrating nature into your office design offers numerous benefits. Biophilic design elements, such as plants or natural light, improve air quality and increase employees’ well-being. Studies show that exposure to nature can enhance focus and lower stress levels. Consider adding green walls or desk plants, allowing employees to connect with nature, ultimately supporting a productive workspace. Tech-Savvy Office Space Ideas Integrating technology into your office space can drive productivity and enhance employee comfort. Explore these forward-thinking solutions tailored for small businesses. Smart Office Solutions Smart office solutions focus on automation and integration of the Internet of Things (IoT). Key features that can optimize your workspace include: Occupancy Monitoring: Utilizing IoT sensors, you can track occupancy levels to automate lighting and climate control. This reduces energy waste and aligns with your budget goals. Lighting Controls: Smart lighting systems adjust brightness and color based on real-time occupancy and natural light. This contributes to a more pleasant atmosphere while improving energy efficiency. HVAC Controls: Automated heating, ventilation, and air conditioning (HVAC) manage temperature and humidity based on user preferences, ensuring comfort for your team and enhancing overall productivity. Ergonomic Gadgets for Comfort Investing in ergonomic gadgets creates a healthier workspace. These tools help alleviate strain and enhance efficiency: Height-Adjustable Desks: Offering flexibility, these desks allow you or your employees to transition between sitting and standing. This can boost energy levels and improve focus. Ergonomic Chairs: Providing proper support for your back and posture, these chairs reduce discomfort during long hours and can enhance productivity. Monitor Stands: Elevating computer monitors to eye level helps prevent neck and back strain. This simple adjustment can lead to a more comfortable working environment. Utilizing these tech-savvy office space ideas not only elevates your workspace but also fosters a culture of innovation and productivity, crucial for your small business’s growth strategy. Budget-Friendly Office Space Ideas Consider implementing budget-friendly strategies to create an efficient and attractive office space. These ideas help small businesses maintain a professional appearance while managing costs effectively. DIY Design Tips Crafting unique décor adds character to your office without significant expense. Create wall art with available materials or download free prints to frame motivational quotes. Use everyday items creatively—glass jars can organize stationery, while an old ladder may serve as a stylish shelving unit. You enhance your workspace while also minimizing costs. Repurposing Unused Space Transforming underutilized areas can maximize productivity. An empty corner can become a collaborative nook for brainstorming sessions by adding a small table and couple of chairs. Utilize hallways for informal meeting spots with a few comfortable seats. By leveraging every square foot, you boost employee engagement and foster teamwork without investing in new real estate. Conclusion Transforming your office space can significantly boost creativity and productivity. By embracing innovative design ideas and flexible furniture solutions, you create an environment that caters to diverse work styles. Incorporating elements like color psychology and biophilic design not only enhances aesthetics but also improves employee well-being. Don’t forget the power of technology to optimize your workspace. Smart solutions and ergonomic gadgets can make a world of difference in comfort and efficiency. With budget-friendly DIY options, you can elevate your office without breaking the bank. Embrace these ideas to create a workspace that inspires and motivates you every day. Frequently Asked Questions How can office space design influence creativity and productivity? Office space design plays a crucial role in boosting creativity and productivity by creating an engaging environment. Features like collaborative workspaces, flexible furniture, and color psychology can enhance focus and morale, encouraging employees to work better together and individually. What are some innovative ideas for office spaces? Innovative office ideas include collaborative workstations, modular seating, breakout areas for brainstorming, height-adjustable desks, and movable partitions. These elements promote teamwork and adaptability, catering to various work styles and improving employee wellness. How does color psychology affect workplace productivity? Color psychology can significantly impact productivity levels. Different colors influence moods; for example, blue encourages focus, green sparks creativity, and yellow boosts energy. Choosing the right colors for your workspace can enhance overall employee performance. What are biophilic design elements? Biophilic design elements refer to incorporating nature into office spaces, such as using plants, natural light, and organic materials. These features improve air quality, employee well-being, and can lead to higher levels of creativity and productivity. What are tech-savvy solutions for enhancing productivity at work? Tech-savvy solutions include smart office technologies like occupancy monitoring, automated lighting, and HVAC systems. These tools optimize the workspace, improve energy efficiency, and contribute to a more comfortable working environment for employees. How can small businesses enhance office spaces on a budget? Small businesses can enhance their office spaces by repurposing materials for décor, transforming underutilized areas into productive spots, and utilizing DIY design tips. Strategic adjustments can create a professional appearance without incurring significant costs. What are ergonomic gadgets, and why are they important? Ergonomic gadgets include height-adjustable desks, ergonomic chairs, and monitor stands. They are vital for creating a healthier work environment, promoting better posture, reducing discomfort, and increasing overall productivity by supporting employees’ physical well-being. Image Via Envato This article, "Inspiring Office Space Ideas to Boost Creativity and Productivity" was first published on Small Business Trends View the full article
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UK considers taxing pensioners to claw back winter fuel payment
Plans are being looked at following Starmer’s policy U-turn this week, say officialsView the full article
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Rating agencies in public brawl over scores for private credit
Spat stems from retracted study on grading of insurers’ portfolio holdingsView the full article
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Trump makes risky bet by rekindling his trade war with the EU
US president has shifted the focus of his offensive from Beijing to BrusselsView the full article
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Trump’s budget bill touts ‘no tax on overtime.’ But he just made it harder for millions to earn overtime in the first place
One of the most notable features of President Donald The President’s “big beautiful bill” passed by the House early Thursday is a series of tax cuts exempting tips, overtime, and Social Security from taxes. The White House said no taxes on overtime and tips “makes good on two of President The President’s cornerstone campaign promises and benefits hardworking Americans where they need it the most—their paychecks.” The so-called populist tax measures have garnered headlines and won praise from Republican lawmakers, as well as unions representing police and firefighters. And lawmakers in 19 states from Massachusetts to Mississippi have proposed their own “no tax on overtime” bills this year, according to the Economic Policy Institute. What has received far less attention, aside from a legal blog or two, is that the The President administration just made it more difficult for millions of American workers to earn overtime—and actually benefit from the tax measure. The U.S. Department of Labor has quietly paused its appeals of a ruling by a Texas judge that reversed the Biden administration’s changes to the overtime rule—which expanded the right to overtime pay for 4.3 million salaried American workers. The rule had increased the salary threshold for overtime exemption from $35,568 to $43,888 on July 1, 2024, and then to $58,656 on January 1, 2025. A spokesperson for the Department of Labor did not immediately return requests from Capital & Main for comment. The rule was spearheaded by Biden administration Secretary of Labor Julie Su, who noted the irony of The President’s tax proposal on overtime pay, telling Capital & Main: “You can’t benefit from ‘no taxes on overtime’ if you’re not even paid overtime.” She added: “When you work longer hours, you should be paid for it. That’s why we expanded overtime pay to 4 million more Americans. This administration has walked away from that rule, showing yet again that you can’t have an administration of billionaires and depend on them to fight for working people. Cutting the number of workers eligible for overtime means less money in workers’ pockets.” Judy Conti, government affairs director of the National Employment Law Project, called the tax measure a “gimmick,” noting that the The President administration “is already making it easier to classify people as independent contractors, rather than employees, and they aren’t entitled to overtime at all.” The President’s allies in the House, including Ways and Means Chairman Jason Smith, have claimed that the measure could impact more than 80 million hourly workers. But in reality, only 8% of them are estimated to earn overtime pay on a regular basis, according to the Budget Lab at Yale. “That Doesn’t Help Me” Among those workers is Terri, a cashier at a Dollar Tree store in Brooklyn, who was nonplussed when asked about “no tax on overtime.” “So what? That doesn’t help me. I don’t even get overtime, no matter how many hours I work.” The workers who would benefit from the exemption tend to be employed in sectors such as manufacturing, mining, and public safety. One of the most vocal supporters of the measure is the International Association of Fire Fighters, whose members often work many hours of overtime a month. “Firefighters already work 53 hours a week before even qualifying for overtime pay. That’s 35% more hours a week than the average worker. The proposal to eliminate taxes on overtime would bring meaningful relief to firefighters, helping them keep more of what they earn while working long hours to keep their communities safe,” Edward Kelly, general president of the International Association of Fire Fighters, said in a statement to NBC News. The measure is estimated to cost some $866 billion over the next 10 years, per the Budget Lab at Yale. And state measures could have a devastating impact on their budgets, hurting their ability to pay for essential services. In Alabama, which became the first state to exempt overtime pay from state taxes, the measure cost the state $230 million in the first nine months of 2024, cutting off millions in funding for the state’s Education Trust Fund, according to the Economic Policy Institute. In the end, exempting overtime from taxes “is not a real pro-worker policy,” write EPI’s David Cooper and Nina Mast. “Instead, it is a giveaway to businesses that would create new inequities in the tax code while expanding employer power and draining public budgets of resources for all the things—schools, infrastructure, safety, health—that workers, their families, and their communities actually need to thrive.” This piece was originally published by Capital & Main, which reports from California on economic, political, and social issues. View the full article
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This smart new internet speed test blows Ookla out of the water
These days, our tech experiences are all about speed—and our expectations for instant action are actually kinda insane. Think about it: Not so long ago, phones, computers, and especially the internet were all painfully slow (at least, by today’s sonic-speed standards). Things have come a long way in a short time. And for most of us now, if something doesn’t load within a fraction of second, we grow impatient and maybe give up entirely—like when a webpage has the audacity to take a handful of seconds to show up and we click away in an indignant huff. Hey, we’ve all been there. What’s especially wild, though, is that while the standards for speed have skyrocketed forward, the way we measure this stuff has remained mostly the same. At least, until now. This week, I’ve got an incredibly cool and tantalizingly new tool to share with ya. It’s an overdue update to the way we think about speed and assessing the allegedly lightning-fast connections we all pay for. Get ready for a whole new way to think about the tech in front of you. Psst: If you love these types of tools as much as I do, check out my free Cool Tools newsletter from The Intelligence. You’ll be the first to find all sorts of simple tech treasures! The internet speed test—reinvented Traditionally, when we talk about tools for testing your tech connection speed, we think about things like Ookla’s Speedtest, the native Google speed testing system, or the newer Cloudflare Internet Speed Test service. We’ve covered those types of tools before. They’re all useful, in different ways—but they’re also all variations on the same tried-and-true type of speed assessment that’s been around for ages now. Today’s tool is different. But it comes from a familiar source—someone who knows this area inside and out. It’s the brand-new brainchild of the guy who created Ookla’s Speedtest, arguably the first internet speed test that became broadly known and embraced by the masses. ➜ It’s called Orb. And it’s decidedly different from your typical tech speed tester. 👁️ Orb works by looking not only at the basic power of your connection but also its responsiveness and reliability. The idea is that all of that adds up to create a more complete and ultimately meaningful view of your connection quality. 💡 And that number isn’t only about bragging rights, either: It’s meant to help you make sure you’re actually getting the speed you’re paying for—and then able to pinpoint precisely where and when any problems pop up. ⌚ You’ll need about two minutes to set Orb up and take it out for a spin. First, install the appropriate Orb app for whatever type of device you’re using. Orb is free to use, and it’s available for most major platforms—Android, iOS, Windows, MacOS, even Linux. If you’re using a Chromebook, you can go with either the Android app or the Linux version. Open up the app and follow the quick steps to get it set up and ready. Orb will prompt you to sign in or create an account, but you can skip over that if you’d rather. The account just makes it possible to sync your testing data and view it from other devices. Once that swift onetime setup’s out of the way, you’ll see Orb’s dashboard—with a tremendous amount of detail that lets you peek under the hood and learn exactly how much your current connection leaves to be desired. Specifically: Responsiveness tells you how quickly your connection acts and how much lag you’ve got going. Reliability looks at the consistency of your connection and its responsiveness over time. And speed is the more standard measure of how quickly bits and bytes move across your connection (as measured by Cloudflare—the same basic speed testing tool we’ve recommended before!). It all adds up to give you a never-before-visible complete picture of your internet speed quality—on your current device as well as any other devices on which you’ve installed the app and signed in. any Knowledge is power, as they say. And with Orb’s in-depth intelligence firmly in your mitts, you’ll be armed to the gills and ready to confirm that everything’s working the way it oughta—and ready to point your finger at the precise problem, if and when one appears. Orb is available on all major platforms, via a variety of native apps. It’s completely free for personal use. (The company also sells large-scale enterprise software setups, which seems to be where it intends to make money.) The tool comes from known, reputable internet researchers and is explicit about the fact that it doesn’t do anything disconcerting with the limited amount of data it collects. Treat yourself to even more tech-enhancing goodness with my free Cool Tools newsletter. You’ll get an instant introduction to an incredible audio app and a new off-the-beaten-path gem every Wednesday! View the full article
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A social marketing guru shares the keys to successful campaigns
David Brickley is something of a social marketing pioneer. In 2011, he founded STN Digital, a leading social-first digital marketing company in sports and entertainment. STN now has more than 50 employees and creates hundreds of pieces of content daily for partners like ESPN, Warner Bros., NBC Sports, Under Armour, the Philadelphia Phillies, and NBA star Jayson Tatum, among dozens of others. The company helped Elton John launch his TikTok. In 2023, digital sports viewership surpassed traditional television viewers for the first time. Forty-three percent of young adult sports fans follow their favorite league on social media, 54% follow their favorite athlete, and 32% of all sports fans use social media while watching games. Brickley and STN have been at the forefront of this social-first revolution. Brickley never wanted to start a social marketing agency. But when Kobe Bryant opens a door—even by accident—you walk through. Building a business A lifelong Lakers fan who grew up east of Los Angeles, Brickley took a job in 2011 as a producer at Fox Sports Radio with the dream of hosting his own sports talk radio show. “I thought I should have my own afternoon show,” he said. “My program director thought differently.” Shut down by the higher-ups, Brickey became an entrepreneur by necessity. He used Fox Sports AV equipment and studio space after hours to launch his own YouTube channel. At the time, original sports content on the platform was scarce. His content regularly made it on YouTube’s front page, which grew his profile enough for him to start working directly with professional athletes, eventually landing Bryant as a client in 2013. In an exclusive interview, Brickley spoke with Fast Company about his evolution into a digital maven, sharing his insights on how social audience habits have changed, how he sees them evolving in the future, and how any company can build a social content strategy that works. The interview has been edited and condensed. How did you land Kobe Bryant as a client when you were just getting started as a small shop? It started with good karma. I did a ton of favors for the publicist of Matt Barnes, who was a Lakers player at the time, and as a favor, I interviewed his twins after they got on the honor roll at their elementary school. In exchange, I got a 10-minute one-on-one with Matt. Then one day I was at a boxing class and I ran into his publicist. She mentioned she was working with Kobe, so I asked if I could send over some ideas. Because of all those favors I’d done, she let me pitch Kobe the concept of the “Kobe Minute”—a 60-second weekly video about his on-court and off-court successes. They loved it because we could highlight his charitable work without it feeling self-promotional. How did creating content for Kobe and his team open your eyes to the idea of creating a social marketing agency? The Kobe opportunity was the epiphany moment. I had just reached out to my childhood hero about working together, and he said yes. So I realized if I could land Kobe, I could reach other athletes and teams too. We built an Excel sheet with all 32 NFL teams, found every email, and reached out. Seven hopped on calls, three wanted proposals, and the Minnesota Vikings were willing to try us out as a partner. It was pure bootstrapped cold outreach. Being able to create your own destiny without relying on someone else for opportunity was intoxicating. You started STN Digital basically from scratch. What struggles were your clients having when creating original content—specifically for social—and how did you position yourself as the solution? Back in 2013, every sports entity had social channels—the Facebooks and Twitters. But they weren’t posting original content. They had these audiences but didn’t know how to engage them. Social was just a PR dump of press releases and super boring, non-fan-centric content. So my message was, “We understand fans, we understand what the sports fan wants, and we can curate content specifically on social that speaks to them.” You gotta understand that at that time, a fan-first approach of speaking authentically about topics fans cared about didn’t exist. Now, as we transition to 2025, every CEO, president, CMO in the world is starting to think about a social-first approach, which is awesome to see. How does the agency work? In what ways do partners deploy your services and expertise on a given social marketing campaign or initiative? Our clients use us in one of two ways. Usually, they’ll either hire us as a world-class social media department and we run everything A to Z—copywriting, content, analytics, everything—or they’ll bolt us on as a world-class content house. In that case, they have an incredible team already, but they add us on top because their team doesn’t have three and a half hours to dream up a bunch of dope ideas in a whiteboard session or simply need more engaging content for all their initiatives. ESPN has a 75-person social team with incredible engines internally, but we’re able to be that supercharger to take them from 99% potential to hopefully 125% potential. What’s an example of a creative campaign you’ve executed that you’re really proud of? Our work with the Indiana Fever during the Caitlin Clark draft just won a Webby. My team spent 70 to 80 hours creating this video of a Toy Story-esque action figure of Caitlin Clark dribbling around her bedroom, shooting hoops. It got around 10 million views on TikTok alone and 500,000 engagements. What’s interesting is we’re seeing lo-fi content outperform hi-fi content by 40% more views and 30% more engagements on average. But this high-production piece was thumb-stopping creative that nobody else was posting—something that made people think, I gotta watch the rest of this. It’s something the Fever and we are super proud to have collaborated on. What are some of the biggest misconceptions you see about social marketing content, and what strategies that may seem counterintuitive actually work? I look at social media as upper-funnel fan engagement—building community, credibility, and trust. But a lot of the time, brands see it as a lower-funnel platform where they’re trying to talk about brand, logo, messaging, and calls to action. You have to be social on social. You have to provide value—whether it’s education, laughter, or elicit some type of emotion. People aren’t required to follow you, so why do they? You have to build that relationship. Brands that do social wrong are mostly just, “Look at me, look at me!” and constantly making calls to action. That’s not how you build true community, no different than a friendship or relationship. For every eight things you give your community, you have then earned the right to ask for two things in return. And the value you give in that 80% needs to be memorable. What are some of the other lessons you’ve learned about social engagement or audience behavior over the years? The power of real-time social, especially in sports, continues to be undervalued. During the Olympics with NBC Sports, we worked back-to-back 12-hour shifts daily and helped them get 6.5 billion impressions in 17 days. Those impressions would cost $50 million if you bought them on the open market. The key is being ready for every moment. If Simone Biles won bronze, silver, or gold, we had content ready for all scenarios with different angles and storylines. Same with Caitlin Clark’s draft. We spent 30 days planning content for before, during, and after she was picked to capitalize on arguably the biggest moment in the Fever’s franchise history. How do you approach data and measurement when creating content strategies and campaigns? We follow the data of what works, but we also pay attention to how different platforms’ algorithms behave. Instagram will serve you something in your feed that happened five days ago, so there are considerations about what goes on Stories versus in-feed. We’re constantly obsessed with data—not just what’s working or not working, but what different post types perform best, whether it’s a reel, carousel, or single post. We’re analyzing timing, post type, static versus video versus carousel, and noticing how algorithms are being optimized differently across Instagram, TikTok, or YouTube. We use platforms like Sprout Social and Rival IQ to get super deep with third-party and first-party data. We analyze our top 10 and bottom 10 posts constantly—weekly or monthly—to understand why certain posts underperformed. We look at who was featured, what time it was posted, whether it was a carousel versus a reel. We might notice reels are taking a dive and wonder if the algorithm has changed. Not all engagement metrics are equal, either. Watching something for 3 seconds and scrolling past is much different than watching it for the full 60 seconds. And I believe that one of the most undervalued engagement metrics is shares. If you take time to DM content to a friend saying, “This is so us,” that’s 10 times more important engagement than just a “like” because you’re actually taking time to send it to someone you love. We look seriously at shareability and ask, “Is this something you want to DM your family or best friend?” What about platforms? Which are the most important, and where do you see the most success and engagement? We still see Instagram and TikTok at the top in terms of engagement and virality. From a sports perspective, Twitter is still that real-time water cooler—nobody else holds a candle to it. There have been attempts with platforms like Bluesky, but we saw with the Luka Dončić trade how NBA Twitter just exploded in ways other platforms can’t replicate. Social behavior continues to swing back and forth. Once something becomes too saturated, there’s an opportunity for new platforms or content types to emerge as fresh ways to connect with audiences. The key is being adaptable and understanding where your specific audience lives and engages most authentically. Marketing efforts can often become fragmented across different departments. How should companies think about aligning their social strategy with broader marketing goals? Social and sales teams—even CMOs and marketing teams—often operate separately from social, which is a problem. CMOs should always oversee the social department because it has to ladder up to a greater vision of value prop and audience understanding. Social and community building and fan engagement at the top of the funnel is all to eventually work people down the funnel to become customers and drive revenue generation. If I were a prospective client who came to you and said, “My social strategy sucks. What can I do?” what’s the first piece of advice you would give me? Where would you start? I would ask, “What audience specifically are you trying to grow?” Then we can reverse-engineer a strategy based on what that audience finds valuable, entertaining, and engaging. Are you trying to grow mass audience because you’re a large brand, or are you saturated in one demo but want to diversify? Then, once we identify the target avatar, we can develop a strategy based on what we know works with other brands talking to that same audience. Without figuring out who your customer is at the very top of the conversation, you’re just posting content and hoping it works with no real endgame. So let’s figure out who you’re talking to, what they want most, and how we can meet them where they are and deliver it to them. View the full article